We are looking for a dynamic, resourceful, and ambitious Event Specialist to join our fast-growing team. The successful candidate will be responsible for supporting the client’s marketing activities, campaigns and events management. As part of the Account Servicing team, you will be developing marketing campaigns to generate leads across marketing pillars such as events, campaigns, and media buys. You will be responsible for working with an ecosystem of companies that provide data, tools, and services that maximize the performance of marketing. This role is responsible for leading marketing initiatives across partner types, including comarketing, content development, thought leadership, and events.

Why Join Us?

• Besides Tai Seng MRT
• Medical/Insurance benefit
• Fun and Friendly working environment
• Hybrid Working Style

Job Description:

Account Management

• Serve as the event/marketing support team for all current clientele and its active projects.
• Project manage and ensure the timely, successful, and profitable delivery of our client’s creative solutions according to their business needs and objectives
• Be part of supporting the client's campaign and an informed expert on the products and solutions.
• Contribute effectively in any incoming brief/project discovery phase - discover and identify the client's business pain points, SWOT, and landscape.
• Collaborate with the creative and strategy team to identify new ideas and be an effective team member for the ongoing ideation of new business and creative solutions
• Forecast, prepare, and track key account management metrics in the company's CRM platform to ensure the account timeliness of billing.
• Communicates the client's goals/objectives and represents the client's interests to the team
• Work closely with the creative team to maintain a continuous communication of project status to identify potential issues and opportunities within or related to the project
• Acquire a good understanding of company capabilities and services and effectively communicates all offerings to the client
• Provides regular updates on all account activities, including project status and inquiries, on a weekly basis
• Maintain the Account team archive library
• Help plan an event in accordance with client objectives and requirements, and proactively identify and address gaps and potential problems based on the venue’s capability
• Negotiate and liaise with third-party vendors/caterers for quotations and event setup requirements
• Work as part of a team to execute events flawlessly, troubleshoot and problem-solve on-site, and also manage and service clients throughout.

Job Requirements:

• 2 - 4 years of work experience, ideally with 1+ years’ experience focused in B2B marketing, especially IT industry
• Relevant experience in MICE, Hospitality/Tourism or a relevant industry knowledge
• Experience in partner marketing, lead generation campaigns, events, or media buy is preferred
• Strong marketing background with a track record in strategizing, executing, and measuring performance and creative marketing campaigns end-to-end
• Develop, execute and manage highly effective advertising campaigns and media plans to drive traffic and awareness.
• Propose creation of relevant and engaging digital content for publishing onto various digital platforms
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans.
• Experience collaborating with cross-functional teams and managing stakeholders
• Excellent computer knowledge of PC environments with proficiency in Microsoft Word, PowerPoint, and Excel Writing and proofing skills are also required
• Relevant experience in digital marketing &/or performance marketing.
• Experience in SEM, SEO and SMM skills.
• Experience growing SEO traffic and organic lead acquisition. Familiar with on-site SEO best practices and knowledge of ranking factors and search engine algorithms.
• Experience in launching campaigns across a variety of channels including email, ads, web, social, events, and more.
• Excellent communication skills (written and verbal), administrative skills and negotiation skills
• Independent personal motivation and initiative, as well as discipline and good judgment
• Ability to work independently, organized, dependable, detail-oriented and work well under pressure
• Team player with a cooperative spirit Quick learner, efficient and high sense of urgency

Key Responsibilities and Duties

Work with a team of executive and support staff to ensure the smooth operation of the clinics and businesses units. Roles include:-

• Responsible for overseeing daily operations and manpower planning, including rostering for all clinics;
• Handle patient and client relations, complaints and related matters;
• Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units;
• Conduct reviews, quality control and drive/lead improvements and enhancements;
• Recruitment, onboarding, training, mentoring and evaluation of staff;
• Budgeting, planning, submission of business proposals, performance management and risk management;
• Contribute and support business development initiatives;
• Project management and execution;
• Cover clinics and/or on-sites where required during manpower shortage;
• Establishment and maintenance of service and professional standards; and
• Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

• Independent, self-driven, results-oriented, and resilient.
• Strong leadership skills and management competencies.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Technologically savvy, up to date and able to identify and implement viable solutions.
• Dedicated, well organized, meticulous, analytical and proactive.
• Able to adapt, prioritise, exercise initiative, manage pressure, multi task and work independently.
• Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

• Recognised bachelor’s degree in business, nursing, healthcare or equivalent.
• Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.
• Relevant experience will be an advantage.

Additional Information

• Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Reports to the Centre Manager with specific responsibilities for the efficient and smooth operation of all matters relating to the maintenance, security and management of the Building.

Responsibilities:

• General administration of all building works/service contracts, carpark management, security and fire protection system.
• Oversee all aspects of common areas defects, repairs & maintenance matters, plumbing, sanitary, carpark and fire & security matters.
• Planning and implementation of building maintenance programmes such as preventive, corrective maintenance, inspection schedules and programmes relating to security.
• Prepare cost estimates, work specifications, invite quotations and follow up on various repairs and maintenance work in the Building.
• Supervise building works carried out by maintenance staff and service contractors, ensure that all works comply with specifications and statutory requirement, and initiate actions against defaulting contractors when needed.
• Conduct regular inspections of all common areas, public walkways, building surrounding facade, etc. and institute remedial action including following up on outstanding works.
• Build and maintain relationships tenants and occupiers, attend to their feedbacks and complaints.
• Liaison with government authorities/ statutory boards, architects, engineers and other divisions on matters relating to management, security and maintenance of the Building.
• Assist in preparation of budget forecast, meeting materials, minutes of meeting, various reports timely and accurately.
• Check all safety equipment, work method and procedures regularly; ensure proper control/record of keys movement and take necessary action to rectify any unsafe situations, and enhance the security in the Building.
• Attend to emergencies in Building and any other duties assigned to you from time to time.

Job Requirements:

• Diploma or Degree in Building / Facilities / Property Management / Engineering or relevant discipline.
• Minimum 2-3 years’ experience in similar role.
• Strong verbal and written communication skills to front and manage all levels of tenants or landlord.
• Dynamic, resourceful, self-motivated, able to work independently as well as in a team.
• Commercial / Retail / Industrial building experience will be a strong advantage.
• Candidates with more years of relevant experience may be considered for Senior Executive position.
• Open to work 5.5 day.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Role Overview:

Support organisational operations in IT, Data Management, and Digital Media for day-to-day activities, marketing, disbursement, and fundraising campaigns.

Primary Roles & Responsibilities:

IT Infrastructure & Support

• Monitor and maintain hardware, software, network, and data systems.
• Troubleshoot and provide on-site IT support for staff and users.
• Coordinate with external service providers (e.g., WordPress, Salesforce, QuickBooks, printers, etc.).
• Set up and troubleshoot systems for meetings, events, and training.

Data Management

• Ensure data protection policies are adhered to.
• Perform routine cloud and external data backups.
• Research and recommend IT and data management solutions.

Digital Media & Marketing

• Design and edit basic images and videos for web, social media, and print.
• Strategise and manage online content to maintain quality and professionalism.
• Implement effective digital marketing strategies using platform tools.

Secondary Roles & Responsibilities:

• Support disbursement and fundraising activities.
• Provide administrative assistance (e.g., minutes-taking, follow-ups).
• Maintain donors and volunteers database.
• Assist in executing fundraising projects.

Pre-Requisites:

• Proficient in MS Windows OS, MS Office and core Microsoft solutions including OneDrive, SharePoint.
• Proficient in local and web networking and basic troubleshooting.
• Skilled in desktop image and video editing.
• Strong communication (spoken and written) and interpersonal skills.
• Ability to multi-task, work independently, and collaborate in a team.

Qualifications:

• Bachelor’s Degree in IT, Computer Science, or Digital Media (1-2 years experience).
• OR Diploma in IT with 3-4 years of relevant work experience in IT support or digital media.

Apply now and join the TAA team in our mission to assist the low-income and disadvantaged as well as foster the spirit of giving in the community.

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Develop Comprehensive Testing Strategies:

• Quality advocate who will collaborate with business and technical teams to create quality test plans for cross- functional systems projects, focusing on User Acceptance Testing (UAT).
• Design testing structures, defining roles and responsibilities across all regions, Apple organizations, and third-party vendors as needed.

Establish UAT Communication and Coordination:

• Define and manage UAT communication plans, including meeting schedules and escalation processes across global time zones.
• Lead the scheduling and coordination of UAT preparation and execution activities.

Risk Management and Resource Planning:

• Proactively identify technological, organizational, and political risks, developing effective mitigation strategies.
• Estimate resource requirements for testing and ensure realistic plans are in place.
• Ensure the availability of test environments and necessary data to support testing activities.

Optimize Testing Through Automation and Analysis:

• Identify and implement opportunities to leverage automation for test preparation and execution.
• Apply strong analytical skills to investigate and resolve issues discovered during UAT activities.

Minimum Qualifications

• 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
• BE / BS Tech in Computer Science or information management from a premier school

Preferred Qualifications

• Experience with test automation tools and frameworks
• Experience with different testing methodologies and driving a quality mindset
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
• Ability to abstract technical details and effectively communicate to audiences at different levels
• Proficient at balancing multiple efforts at a time
• Excellent listening, communication, leadership and presentation skills
• Ability to develop and maintain relationships with internal partners
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
• Strong organizational and documentation skills
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
• Ability to travel up to 10% of the time
• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity. (APU)
• Manage and update Quality procedures in the Quality Management System
• Validate the qualification of new test equipment
• Participate and contribute in Production Readiness Reviews
• Perform training on Quality related topics for staff
• Manage the internal production or repair quarantine.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Minimum 3 years of experience in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop or production
• Minimum 3 years of Quality Auditing experience
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D (APU), PART-21 Subpart G (APU), Or AS9110C (ARU) Or PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (separate living arrangements provided, includes four round-trip tickets to Singapore annually)

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Responsibilities :

• Familiar with evaluation of tender, preparation of tender & quotation
• Responsible for taking off measurement & monthly progress claim
• Carry out Quantity take-off for tendering of projects
• Ability to source for supplies and sub-contractors for quotation for tendering
• Evaluation and certificate of sub-contractors' progress payments
• Project administration and documentation include preparation of interim
• Carry out miscellaneous tasks required as part of ISO Quality Management System
• Review and advise the Project Manager on the cost impact for variation of project specification
• Other quantity surveyor duties as assigned

Requirements :

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Quantity Survey or equivalent.
• At least 5Year(s) of working experience in the related field is required for this position.
• Preferably Senior Executive specialized in Quantity Surveying or equivalent.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

· Oversee food preparation method and maintain a consistent standard of products with compliance to SOP at all times

· Monitor and follow up on Central Kitchen’s overall hygiene standards, repairs & maintenance and food security issues

· Responsible for enforcing all hygiene all hygiene/health/safety rules and regulations (in Central Kitchen) in accordance to ISO22000:2018 standards and SFA

· Ensure all storage products (raw, semi and finished) are stored at correct storage conditions, properly labelled and are in FIFO & FEFO system

· Supervise & control storage conditions and truck delivery temperature to all outlets according to Food Safety requirements

· Investigate/handle any complaints regarding our products from outlets or customers

· Conduct food safety & food hygiene meetings and training as and when required

· Supervise stewarding in their daily upkeep of crockery and kitchen cleanliness

· Maintain ISO22000:2018 manual, documents and files by updating and upkeeping of all records

· Any other duties assigned by superior

· Diploma in Food Science with 1-2 years of relevant experience in Central Kitchen Management

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

Job Role

• Collaborate with business leaders to implement HR strategies that meet department goals.
• Manage all aspects of the employee lifecycle including recruitment, onboarding, contracts, performance management and offboarding.
• Ensure compliance with local labour laws and handle work pass applications and renewals.
• Advise employees on HR policies and procedures and employment related matters.
• Resolve employee relations issues and grievances professionally.
• Promote employee retention and cultivate a positive workplace culture.
• Support annual performance appraisals and contribute to HR projects and process improvements.
• Handle payroll processing, CPF submissions and statutory filings with accuracy and timeliness.

Requirements

• Diploma or Degree in Human Resource Management (HRM) or related field
• 3 to 5 years of experience in full spectrum HR functions
• Strong knowledge of Singapore Employment Laws
• Excellent communication, interpersonal, and organizational skills
• Proactive, detail-oriented and able to work independently and in a team
• Analytical mindset and experience with HRMS software (e.g. EPE, Access or Info-Tech)

We are looking for a qualified company secretary in an executive / senior executive position to work independently and creatively with clients in all areas of corporate secretarial work ranging from incorporation, preparing resolutions and amendments to company constitution, filing of annual returns, maintaining minutes’ books and statutory records, share allotments and transfers and other ad-hoc duties and assignments.

Requirements:

· At least 5 years of relevant corporate secretarial experience

· CSIS / ICSA qualified will be preferred

· Candidates with experience handling listed companies will be viewed favourably

· High work standards with strong attention to details

· Team player with proactive approach

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

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JOB DESCRIPTION

• Preparation of full set of accounts for a portfolio of clients;
• Preparation and submission of GST returns;
• Compilation of financial statements in accordance with SFRS and Companies’ Act

REQUIREMENTS

• Diploma or degree in accountancy or equivalent qualifications;
• Preferably have at least 1 year working experience in preparing full set of accounts;
• Prior working experience in an accounting/audit firm will be advantageous;
• Proficiency in accounting software will be advantageous;
• Possess working knowledge on accounting and tax concepts;
• Good knowledge with FRS standards, Tax and GST regulations;
• Good interpersonal skills and self-driven;
• Able to work independently and interdependently;
• Able to provide quality work within deadline;
• Possess a high attention to detail and professionalism.

ABOUT US

HCSA Community Services is a charitable organisation with Institution of a Public Character (IPC) status and a member of the National Council of Social Service. HCSA operates with a team of dedicated staff, volunteer teams, corporate and community partners, as we continue to serve the vulnerable in society through our four signature programmes:

HCSA HIGHPOINT: We provide a safe and substance-free residential shelter at HCSA Highpoint for homeless male ex-offenders and those in recovery from addiction

HCSA DAYSPRING: We offer a caring, safe and therapeutic environment at HCSA Dayspring to help teenage girls who have suffered the complex trauma of emotional, physical or sexual abuse

HCSA SPIN: We support caregiving and improve the quality of life at HCSA SPIN for single parents and lone caregivers who lack or have limited emotional, physical or practical support

HCSA ACADEMY: We equip vulnerable individuals at HCSA Academy with professional skills to secure stable employment in the F&B industry, giving them a new lease of life to support themselves and their families

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

GENERAL SUMMARY

The Senior Executive / Executive, Content Marketing, is responsible for the development, management and optimisation of HCSA Community Services’ content marketing strategy across various online channels.

The position plays a crucial role towards HCSA’s financial sustainability, by supporting our fundraising and community engagement strategy through content such as feature stories and newsletter articles.

ROLE & RESPONSIBILITIES (SENIOR EXECUTIVE)

Content creation and management

1. Develop, write, and edit engaging content for various channels including websites, social media platforms, email newsletters, and promotional materials
2. Craft compelling stories and case studies highlighting the impact of the social service agency’s work to attract donors and volunteers
3. Maintain and update the organisation’s content calendar to ensure timely and relevant content delivery
4. Analyse the performance of content to identify trends and optimise effectiveness

Fundraising support

1. Support fundraising efforts through content that highlights the social causes, the agency’s work and impact on service-users
2. Design and implement strategies to increase donations through impactful storytelling and compelling calls-to-action
3. Leverage on marketing automation for donor engagement and retention
4. Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

Others

1. Coordinate publicity and marketing collateral support for events
2. Provide event-day support for selected events, to support content creation
3. Curate and procure corporate gifts and tokens of appreciation
4. Other marketing support as needed

ROLE & RESPONSIBILITIES (EXECUTIVE)

Content creation and management

1. Develop, write, and edit engaging content for various channels including websites, social media platforms, email newsletters, and promotional materials
2. Craft compelling stories highlighting the impact of the social service agency’s work to attract donors and volunteers
3. Maintain and update the organisation’s content calendar to ensure timely and relevant content delivery

Fundraising support

1. Support fundraising efforts through content that highlights the social causes, the agency’s work and impact on service-users
2. Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

Others

1. Coordinate publicity and marketing collateral support for events
2. Provide event-day support for selected events, to support content creation
3. Curate and procure corporate gifts and tokens of appreciation
4. Other marketing support as needed

CANDIDATE REQUIREMENTS

Experience and Education

• Experience with demonstrated competencies in managing content marketing campaigns
• Good written and verbal communication skills, with the ability to write client feature stories and newsletter articles tailored to different audiences
• Good understanding of content marketing fundamentals and tools — including content calendar, ChatGPT, UI/UX, Google Analytics
• Proficiency in Wordpress CMS, Elementor and CiviCRM is an advantage
• Proficiency in Adobe Creative Cloud software (Illustrator, Photoshop, InDesign, Premiere Pro, etc.) is an advantage
• Proficiency in fundraising systems and platforms, such as crowdfunding platforms and donor management systems, is an advantage
• Bachelor’s degree in Nonprofit Management, Marketing, Communications or related fields; postgraduate qualifications are a plus
• Non-degree holders with a strong track record and demonstrated proficiencies will be considered

Other Requirements

• Passion to work in the social services sector, and advance the interests of vulnerable groups in the community
• Strong interpersonal skills and a team player with the ability to build relationships with donors, supporters, and team members
• Highly organised with the ability to manage multiple projects and deadlines effectively

Work Arrangement - Full -time; Part-time; Contract; Permanent

Workplace - 1 Lor 23 Geylang, Singapore 388352

Salary commensurate with experience.

To expedite processing time, kindly please visit https://hcsa.org.sg/careers/ to complete the online job application form and attach your resume in the form.

Job Description:

1. Performing F.A inspection and inspection of parts and products with desktop measuring tools / CMM / Smart scope at the incoming / outgoing / in-process gate.
2. To prepare and generate standard inspection report and lead team in performing quality inspection.
3. Monitor on critical customer products, with a corrective and preventive action programs in managing customer complaints / improvement plans.
4. Administer and work on continuous improvement program in achieving good process control.
5. Provide technical guidance to group of inspectors.
6. Manage customer complaints, corrective and preventive action programs.
7. Work closely with customers and inter-department to meet the quality requirements.
8. Experience in calibrating measuring equipments.

Requirements

• Preferred to have NTC / Diploma in related engineering field.
• Required to know-how in using desktop measuring tools, and other equipment such as CMM, Smart Scope, Roundness Tester and Roughness Tester
• Computer competancy.

Job Description

The successful candidate will be part of the Safety, Security and Quality (SSQ) Development department. He/ She will manage SSQ’s systems, provide user support for systems and IT related matters, and work collaboratively with users to enhance existing systems and on development of new systems. Additionally, the incumbent will also be responsible for coordinating the annual finance and IT budgeting exercise for SSQ and for budget tracking and reporting as required.

Key Responsibilities

1) IT Project Planning & Budgeting

• Prepare, track and manage the IT project plan and budget for SSQ
• Co-ordinate, track and manage the SSQ Finance annual budget and reporting

2) IT & Systems Support

• Provide support for SSQ’s systems
• Access management for SSQ’s systems
• Maintain documentation on SSQ’s system processes
• Act as a liaison between users and ITD/ vendors for system related matters
• Co-ordinate IT asset and user ID recertification exercises
• Secretariat for divisional IT meetings

3) Systems Development & Project Management

• Work with users on business process re-engineering to streamline SSQ’s processes
• Work with SSQ users and other business units on business requirements and solutions for new or existing systems.
• Conduct user acceptance testing (UAT) to ensure the system/ enhancements meet the specified requirements.
• Change management and system implementation

4) Technology Awareness

• Keep abreast of key and emerging technologies to leverage on digital
• Engage sections within SSQ to discover opportunities where technology can be exploited

Requirements

• IT related university degree. Fresh graduates are welcome to apply.
• Experience in business requirements analysis, systems support & development, and project management
• Knowledge of Tableau and/ or Python would be advantageous but not compulsory
• Strong inter-personal and communication (verbal & written) skills
• Good planning and analytical skills
• Critical Thinker and Problem Solver
• Technologically Savvy
• Possess initiative, self-driven and able to work independently