Responsibilities:

Client Relationship & Business Management

• Support in client relationships, campaign or project development, and execution

• Ability to support editorial and response recommendations to clients

• Execute solid project management skills to oversee the execution of all creative and campaign efforts

to ensure alignment of the strategy, and meeting strict deadlines

• Manage and inspire digital-first communications projects across practices and clients

• Develop a well-written project and research brief

• Work collaboratively with strategists & planners, video producers, writers, and designers

• Assist in building and maintaining collective team digital knowledge

• Participate in budget and resource management; tracking team utilization

• Contribute to new business development process and organic client growth

• Proactively contribute towards improving processes, operations, best practices, and emerging issues

• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry

Digital Specialism

• Develop social and digital strategies including driving the research direction and insights for the

development of digital or social media campaigns

• Writing skills with demonstrated ability to write social-friendly copy and package content to drive

maximum engagement on social media

• Manage native social media platforms such as Facebook, Instagram, LinkedIn, Twitter and YouTube;

understanding third-party social media management platforms such as Sprinklr / Hootsuite

• Usage of social listening tools (Talkwalker), social media analytics (Social bakers), Google / Adobe

Analytics, CMS (Wordpress), marketing automation tools and keyword / SEO tools

• Execute paid social and content campaigns from set up, execution, management, optimizations, and

reporting

• Design, monitor, and report on measurements and KPIs

Qualifications:

• A minimum of Diploma or Bachelor’s Degree in Communications or Business in Marketing

• At least 6 months of relevant working experience in social media, advertising or marketing agencies

• Open to Fresh Graduate Applicants

• Experience in planning and getting involved in campaigns across social media platforms (Facebook,

Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) is a big plus

• Basic understanding of PR and earned media principles

• Passion in building digital-first and performance communications

• Passion in both B2B and consumer brands

• Has integrated thinking and able to connect digital channel ecosystem

• Able to thrive in a fast-paced team environment (frequent tight deadlines, multitasking, etc)

• Self-motivated and self-starting personality

• Enjoys diverse and multi-cultural working environment

• Able to work both independently, as part of a team and with senior leaders

• Ability to write and communicate well in English

Job Description:

• Coordinate with supervisor and client to ensure quality service delivery
• supports the overall operations of the establishment by ensuring that all utensils, equipment, and workspaces are sanitized and organized
• Ensure all dishes, glassware, and silverware are washed and stored properly
• Follow all health and safety regulations to ensure a safe working environment.
• Perform other cleaning tasks as assigned by management.
• Assist in development and review of operation plans to improve work procedures and quality service delivery
• Facilitate planning of work schedules and deployment of manpower, effective work processes and the capability development of staff

• Job Requirements:
• Previous experience in cleaning or stewarding roles preferred
• Knowledge of cleaning chemicals and supplies.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Good communication skills and ability to work as part of a team.
• 6 days’ work week and required to work on Fridays, Saturdays, and Sundays

Job Benefits:

• Good remuneration package
• Training and learning opportunities

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resource Executive and invite industry professional to join us in our mission.

Job Description:

• Manage the full-cycle talent acquisition and retention activities.
• Manage the full-cycle payroll administration activities.
• Manage work pass applications, renewals and cancellations.
• Manage HR administrative tasks across multiple functions.
• Manage and participate in talent engagement events.
• Maintain and update employee records in Info-tech system and personnel files.
• Collaborate closely with all internal and external stakeholders to drive business goals.
• Participate in all HR projects, audit and compliance activities.
• Responsible for other duties as assigned by the HR Manager and President.

Requirements:

• Diploma or Bachelor’s degree in Human Resources Management.
• 3 years of working experience in HR capacity, with focus in Talent acquisition and Payroll administration.
• Proficient with Singapore's statutory laws (e.g., Employment act, CPF act)
• Meticulous, organised, process-driven, detailed-oriented and operationally hands-on.
• Proficient in Info-tech systems and HR related portals.

Responsibilities:

Client Relationship & Business Management

• Lead the day-to-day client relationship, campaign or project development, and execution for B2B clients (technology / healthcare clients)
• Be able to provide sound counsel to clients; comfortable with making content and performance marketing recommendations to clients
• Execute solid project management skills to oversee the execution of all creative and content marketing work align with client’s briefs
• Manage content production delivery including but not limited to thought-leadership articles, whitepaper, sales toolkit, customer case studies and other high-value asset development
• Work collaboratively with strategists & planners, video producers, writers and designers
• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry
• Contribute to new business development process and organic client growth
• Proactively contribute towards improving processes, operations, best practices and emerging issues

Digital Specialism

• Conceptualises, plan and operate demand generation and lead generation campaigns through test and learn approaches
• Develop marketing automation programmes including building email nurture logic, lead qualification / scoring process through the marketing funnel
• Manage email marketing programmes and website CMS builds
• Implement campaigns across social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) from setup, optimization to reporting
• Contribute to building WE’s performance offerings and capabilities across display, search and social
• Writing skills with demonstrated ability to write social-friendly copy and package content to drive maximum engagement on social media
• Design, monitor and report on measurements and KPIs

Requirements:

• Minimum 2 years of experience in social media, media, advertising or B2B digital marketing-related fields
• Possess data-driven qualities; detailed understanding of analytics across channels with the ability to synthesize data from many sources into actionable insights.
• Good understanding of Google Analytics; knowledge in Adobe Analytics, Adobe Experience Manager is a plus
• Experience in Account-based Marketing (ABM) or account-based marketing platforms such as Demandbase is a plus
• Basic knowledge of SEM, SEO, CRM and CMS
• Strong interest in performance marketing
• Has integrated thinking and able to connect digital channel ecosystem
• Able to adapt to new conditions and fast-paced environment
• Self-motivated and self-starting personality
• Enjoys diverse and multi-cultural working environment
• Able to work both independently, as part of a team and with senior leaders
• Able to manage multiple tasks concurrently in a deadline-driven process

A Customer Service Executive performs order processing and fulfilment tasks, and analyses customers’ needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and responding to customers’ requests and queries promptly. The job environment is customer centric and service oriented. The individual should be a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Job Duties:

• Issue Sales Order & Daily processing of orders
• Handle Phone calls & customer queries
• You will provide sales and admin support to the marketing department which includes the co-coordinating of marketing activities, liaising with principal partners etc.
• Prepare sales order planning duties including order processing both for customers for (both local and overseas)
• Responsible for order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers
• Coordinate shipping arrangements and ensure shipment is according to the schedule
• Plan and implement the overall supply chain strategy
• Identify process and implement solutions in a timely manner
• Preparation of quotations / export sales reports / sales commission
• Overseeing/Preparation of export documentation
• Compile customers forecast to fullfill customers' orders

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

Construction company located at Tiong Bahru.

Sales Admin Executive

Working Hours : Mon to Fri (office hour)

Key Responsibilities:

Customer Communication:

• Act as point of contact for customers via email, WhatsApp, or phone for inquiries, quotation follow-ups, and addressing concerns.

• Handle phone inquiries professionally and ensure accurate information is provided.

• Manage correspondence including sending/receiving emails and drafting letters as required.

Order Processing/ Docketing:

• Process sales orders received from customers or sales representatives, ensuring all details are accurate.

• Enter sales orders into the company's system (Ezi Accounting) promptly and efficiently.

• Ensure completeness and accuracy of orders, including checking for any discrepancies.

Sales Support:

• Provide administrative support to the Sales Team by liaising with subcontractors/suppliers to obtain quotations.

• Collaborate with other departments as needed to ensure smooth order fulfilment.

Requirements:

• Excellent communication skills, both verbal and written.

• Strong attention to detail and ability to manage multiple tasks simultaneously.

• Familiarity with order processing software (e.g., Ezi Accounting) is a plus.

• Ability to work independently and in a team environment.

• Proficient in Microsoft Office (Word, Excel, Outlook).

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Are you a digital marketing dynamo with a knack for creating buzz?

We're on the hunt for a Digital Marketing & Engagement Executive to join our eco-friendly premium Beddings & Mattresses startup!

You'll be the driving force behind our online marketing efforts, creating stunning visuals, crafting captivating social media posts, and engaging with our amazing customers.

What you'll do:

- Be a social media superstar: Manage our social media channels and keep our followers hooked with engaging content.

- Design wizardry: Create eye-catching visuals using tools like Adobe Illustrator, Photoshop, and Canva.

- E-commerce expert: Optimize our online store and ensure a seamless shopping experience.

- Customer champion: Provide top-notch customer service, both online and in-store.

- Marketing maestro: Assist in developing and executing killer marketing campaigns.

- Data detective: Track our marketing performance and uncover valuable insights.

What you'll need:

- A degree or diploma in Marketing, Digital Marketing, or a related field.

- A passion for all things digital, especially social media and e-commerce.

- Design skills to create stunning visuals.

- Excellent communication and organizational skills.

- A love for eco-friendly products and a desire to make a difference.

What we offer:

- Competitive pay: Earn a great salary with performance-based bonuses.

- Growth opportunities: Join a growing startup and watch your career soar.

- Hands-on experience: Learn the ins and outs of digital marketing and customer engagement.

- A fun and supportive team: Work with a talented and passionate team.

Ready to join the fun? Apply now and let's create something amazing together!

• Central
• 8 months
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Role Overview

The Digital Marketing Intern will play a key role in enhancing our online presence and supporting marketing campaigns. You will work closely with our marketing team to execute strategies, analyze data, and create content that drives engagement and achieves our goals.

Key Responsibilities:

• Plan and execute dynamic digital marketing campaigns that captivate audiences across social media, email, and content marketing platforms.
• Craft engaging, high-impact content for blogs, social media, and websites, bringing our brand's story to life.
• Dive into analytics to uncover trends, optimize performance, and identify opportunities for growth and innovation.
• Conduct in-depth market research to pinpoint new opportunities and audience preferences, especially within the exciting AEC (Architecture, Engineering, and Construction) sector.
• Supercharge SEO strategies by researching high-value keywords and fine-tuning website content for maximum visibility.
• Take the lead in managing and growing our social media channels, building vibrant online communities through creative and compelling posts.
• Collaborate with a passionate team to brainstorm bold, innovative marketing initiatives that push boundaries.
• Organize and host engaging live seminars that inspire and educate AEC clients, positioning us as thought leaders in the industry.
• Research cutting-edge digital delivery workflows to create tailored content and presentations that resonate with AEC professionals.
• Stay ahead of the curve by keeping up with the latest trends in digital marketing and transformative innovations in the AEC space.

Job Responsibilities:

• Responsible for audit planning, system review and audit fieldwork for our client in various industries
• Prepare statutory financial statements in accordance with Singapore Financial Reporting Standards
• Develop and maintain long-term client relationship
• Assist audit partner in the administrative functions of client portfolio management

Job Requirements:

• Minimum 2 years of working experience in local audit firm
• Pleasant personality, good communication and interpersonal skills
• Possess initiative and ability to work independently

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

• Generate inspection report, Certificate of Compliance (COC) and other relevant doucuments required for shipping
• Prepare inspection, Frist Article inpection report, other QC reports as specified in the quality plan
• Use ERP system (EPICOR) daily to accurately move and manage finished goods throughout the plant into inventory
• Convert raw files to PDF format; scan files and electronically store into various databases
• Carry out incoming, in-process inspection, outgoing inspection and planned dimensional checking of products as per quality plan
• Coordinate with production supervisors whenever product quality out of specification
• Any other ad hoc duties as per assigned by superior

Requirements

• Minimum GCE ‘O’ level & above
• Knowalege in basic computer skills, able to write reports, read engineering drwaings
• Capable to operate measuring equipment such as calipers, toolmaker scope OGP (preferred but not required)
• Knowledge of quality system such as sampling rules (preferred but not required)
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Working Location: Ubi area

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Responsibilities

• Research, develop, and manage an extensive international network of business partners and plan prospecting activities to help identify new business opportunities to drive client growth
• Draft company and client presentations, industry-relevant articles, and research reports
• Support client relationship management, including client due diligence and onboarding, documentation and reporting, and on-going support
• Research and analyse companies, individual securities, investment asset classes, industries, and market and economic trends, and prepare relevant reports
• Monitor the performance of existing and proposed investments and prepare or review periodic investor reports
• Participate in client portfolio construction.

Requirements

• 3 years of experience in the finance industry, including business development and/or investment management
• Degree in business, finance, or a related field, with knowledge of fund management, investments, and finance
• Excellent communication, organizational, and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• Good team player with a strong willingness to participate and help others
• High sense of urgency and good time management to prioritize tasks.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
Working Location: Vision Exchange (Jurong East)
Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Up to $3,800 Basic + AWS + at least 3 months Variable Bonus

• Working location: Walking distance from Tai Seng MRT Station

• MNC

• Monday to Friday, office hours

Responsibilities:

• Provide HR Admin support to ensure smooth running of HR operations
• Responsible for monthly payroll processing
• Responsible for new staff onboarding, probation evaluation & exit process
• Other ad hoc HR Admin duties

Requirement:

• HR Generalist experience
• At least 2 years working experience in end to end payroll process
• Proficient in Chinese to liaise with Chinese speaking counterparts

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

Tel: +65 6950 9757

EA License Number: 10C3804

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong