Responsibilities

• Communicate and reconcile quality / technical matters to various stakeholders.
• Investigate supplier non-conformance, drive root cause analysis, discuss corrective actions and implement process improvement, including source inspection.
• Work with suppliers to ensure their manufacturing processes comply with customers’ expectations.
• Monitor non-conformance performance and collaborate with suppliers to drive continuous improvement in supplier’s quality.
• Maintain and improve product quality by completing product and compliance audits.
• Prepare and review monthly data to analyse quality issues.
• Process engineering changes (ECN).
• Maintain customer’s claims system.
• Maintain calibration process for Shimadzu’s equipment.
• Ad-hoc duties as assigned.

Requirements

• Diploma or degree in supply chain management, engineering or science.
• At least three years of experience in quality engineering or related role.
• Having experiences in mechanical engineering or related field will be advantageous.
• Possess good communication skills and able to articulate ideas succinctly to local and international stakeholders.
• Possess a good analytical mind, positive attitude and patience under challenging situations.
• Having a tenacious desire to solve challenging technical problems will be a distinct advantage.
• Possess a good organizational skill and a strong penchant for neatness.
• Possess a high level of proficiency in Microsoft Office and Microsoft 365.
• Able to work independently and a good team player.
• Possession of a Class 3 driving licence is preferred.

We regret that only shortlisted candidates will be contacted.

Job Scope

• Operate and maintain production machinery to ensure efficient and safe operation.
• Assist in the preparation of meat products, minimizing waste.
• Pack, weigh, and label completed products according to company standards.
• Maintain a clean and hygienic work environment, including equipment and tools.
• Perform other ad hoc tasks as assigned.
  

Job Requirement

• Ability to work in a fast-paced environment
• Attention to detail and commitment to quality
• Good interpersonal skills

Working Days

6 days

Mondays to Saturdays

Job Scopes

• Keep track and sorting of invoices

- Keep track and look for missing invoices (invoices that are not back yet, invoices that are given back to

customer)

- Print invoices that are not back and pass back to driver for signature and chop.

- Photocopy incorrect invoice for credit notes, debit note and other corrections.

- Make sure the customer and driver sign and chop on the invoices.

- Print missing NTUC invoices, Goods Received Note or Purchase invoice for filing if it is found on the website.

- Modify and print out daily list for invoice sorting.

- Ask for reason as to why the invoices are not back yet.

- Scan invoices requested by customer

• Matching for DFI and NTUC invoices.

a. Update Excel for both DFI and NTUC

b. NTUC

- Photocopy incorrect invoices and print out Purchase Order for Credit note, Debit Note.

- Inform Order desk to ask the customer to reopen or modify purchase order if they are closed, incorrect

or did not open purchase order.

- Scan and submit invoices for matching.

- Look for Purchase order/ Good Received note on the website if the invoice is returned without the

Purchase Order and Good Received note Number/ Attachment.

- Submit the Credit note/Debit note along with invoices.

c. DFI

- Create/modify master list to be submitted to DFI for invoices that needs to be rectify or added in for

matching.

- Photocopy the incorrect invoices and submit to DFI.

- If Credit note is done, ensure the amount is correct and submit.

Requirements

• Minimum relevant diploma qualifications
• Strong communication skills
• Able to multi-task
• Able to work under time pressure
• Fluent in Chinese and English

5.5 working days

8:30am to 5.30pm (Mondays to Fridays)

8.30am to 12.30pm (Saturdays)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

The role of the Distribution Surveillance Officer reports to the Lead, Distribution Audits and Surveillance. The candidate is required to support the Distribution Monitoring team in driving the analytics capabilities and insights to better identify emerging Distribution risks.

The candidate will also support the Lead, Distribution Audits and Surveillance in monitoring the trends of complaints, investigations key compliance risk indicators and sales metrics, which will be reported back to the different Governance Committee(s) in the form of regular MI reporting.

Job Description:

Distribution Monitoring

• Administer the firm-wide market conduct risk framework to better manage Distribution market conduct risks.

• Leverage analytics capabilities and insights to better identify emerging Distribution risks. This includes monitoring trends of complaints, investigations key compliance risk indicators and sales metrics.

• Engage and conduct trainings with distribution channels to discuss and create awareness on market conduct and sales compliance issues.

• Undertake social media scanning and monitoring to identify online postings that are not in compliance with regulatory or Company requirements.

• Provide regular MI reporting to Governance Committee(s) relating to market conduct, fraud and sales metrics.

One Sanction Framework

• Maintaining the central depository of any issuance of meted sanctions in PACS through the One Sanction Framework.

• Handling any internal or external queries relating to One Sanction Framework and Police Orders/Prohibition Orders from the Police or MAS.

Distribution Audits

• Conduct agency reviews to assess Prudential Supervisors' compliance with supervisory competence standards in accordance with MAS / LIA Guidelines.

Others

• Undertake ad-hoc tasks, projects or reviews as directed by Head of Distribution Monitoring or Head of Distribution Business Partner.

Who we are looking for:

Competencies & Personal Traits

• Self-motivated and driven

• Analytical and attentive to details

• Basic understanding of the insurance industry and operations

• Basic knowledge of regulations and industry guidelines applicable to the insurance/financial industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, Life Insurance Association (LIA) guidelines

Working Experience:

• Preferably 1-2 years of experience in a compliance role in a financial institution or similar

• Preferably with experience in dealing with Distribution functions

Professional Qualifications:

• Preferably with Insurance-related certifications (e.g. FLMI (LOMA), CMFAS Module 5, 9, 9A & Health Insurance)

Education:

• Degree, preferably in Business, Insurance or Finance related fields Language:

• Strong command of the English language

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Our client is a global leading cloud infrastructure provider that leverages innovative technology - Hyperconverged infrastructure, HPC with CDI Architecture, AI/ML, Advanced Cooling - to help worldwide customers meet their needs for sophisticated data center operation.

Location: East (Tampines)
Working days; 5 days Monday to Friday
Working hours:
AM shift : 7am to 3pm
PM shift : 3pm to 11pm (Shift allowance $6/day)
Night shift : 11pm to 7am (Shift allowance $17/day)

Roles and Responsibilities:

• Work closely with engineer in handling defective found
• Assist in material rejection and define defective material flow
• Work with supplier on the root causes or FA report
• Monitor and keep track of all material rejection
• Assist in Kaizen activities and ISO activities

Requirements:

• Nitec / Diploma in quality or engineering with at least 1-3 years of working experience in Server & Rack manufacturing environment
• Able to work independently and a team-player as well
• Good knowledge in handling RMA process, IPQC in server & rack production
• Relationship oriented and self-motivated to achieve target
• Good communication skills, interpersonal skills and presentation skills
• Knowledge of SAP is advantage

We regret to inform that only shortlisted candidates will be notified.

Interested candidate, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/9199

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Profile Summary:

The Wealth Protection Specialist will assist bank partner in growing the bancassurance space. You will collaborate closely with bank stakeholders to deliver customer centric recommendations focusing on health and protection needs of the bank customers and build strong and long-term customer relationships.

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Able to multi-task and meet tight deadlines
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications

Education:

• Degree/Diploma in Business or related fields of study

Language:

• English

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Role Summary:

We are seeking a Senior Supplier Quality Engineer (SQE) to manage and enhance supplier quality for thermal cooling solutions within the electronics and computing sectors. The role involves collaborating with suppliers to ensure compliance with quality standards, improving processes, and resolving quality-related issues. This position is ideal for individuals passionate about quality assurance, process optimization, and supplier development.

The incumbent will be based in Hanoi, Vietnam as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Supplier Quality Assurance: Develop and implement monitoring systems to ensure supplier materials and components consistently meet quality requirements. Address and resolve non-conformance issues.
• Process Optimization: Work with suppliers to enhance their production processes, ensuring improved yield and consistent quality in delivered materials.
• Issue Management: Lead investigations into quality issues, implementing effective corrective and preventive actions to mitigate risks.
• Supplier Audits: Conduct audits to assess suppliers' quality systems, process capabilities, and compliance with industry standards. Drive actionable improvements based on findings.
• Supplier Development: Support suppliers in aligning their quality practices with company and customer expectations, fostering long-term collaboration.
• Team Collaboration: Liaise with design, production, and procurement teams to align on supplier quality expectations and enhance communication across functions.
• Continuous Improvement: Advocate for a culture of quality excellence by collaborating with suppliers to refine their quality management systems and manufacturing practices.

Qualifications:

• Bachelor’s degree or higher in a relevant field.
• Extensive experience in supplier quality engineering, ideally within manufacturing or electronics.
• Strong understanding of quality management systems and standards.
• Proficient in supplier audits, corrective action implementation, and continuous improvement methodologies.
• Certifications such as Six Sigma are advantageous.
• Excellent analytical and negotiation skills.
• Willing to travel frequently and be based in Vietnam

This is an exciting opportunity for quality professionals to work closely with suppliers, ensuring the highest standards of quality in an innovative and fast-paced industry.

Interested applicants, please click on "apply" with your updated resume attached.

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Overview:
We are looking for a driven and experienced Quality Manager to oversee quality assurance efforts in the field of thermal solutions for cloud data centers. This role is key to maintaining product excellence through effective quality control systems, fostering continuous improvement, and leading a collaborative team. If you have a strong passion for quality management and thrive in dynamic environments, this opportunity is for you.

The incumbent will be based in Hanoi for more than 6 months per year as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Assurance & Yield Optimization:Establish advanced monitoring systems to maintain product quality and optimize yield.
  Identify and execute strategies for improving overall product performance.
• Managing Quality Issues:Address and resolve abnormal quality issues within the manufacturing process.
  Work with cross-functional teams to develop and implement preventive measures.
• Process & Quality Improvement:Enhance internal quality control and improve process capabilities.
  Apply best practices to streamline workflows and maximize efficiency.
• Customer-Focused Quality Management:Lead efforts to resolve customer-reported quality issues, providing detailed corrective action plans.
  Share preventive recommendations with stakeholders to prevent recurrence.
• Inspection & Technological Advancements:Optimize quality inspection processes by integrating automation and advanced tools.
  Drive efficiency improvements in inspection planning.
• Collaborative Communication:Foster effective communication and alignment across departments to support quality objectives.
  Act as a bridge between teams to ensure cohesive quality management strategies.
• Team Leadership & Development:Manage team responsibilities, performance, and task assignments.
  Implement training programs to enhance the team's expertise and skills.
• Project Supervision:Oversee timely delivery of tasks and ensure adherence to quality standards and deadlines.

Qualifications:

• Bachelor's degree and above in a relevant field.
• Proven expertise in quality management, particularly in manufacturing processes.
• Strong analytical and leadership skills with effective problem-solving capabilities.
• Proficiency in quality management systems and standards.
• Excellent communication and team collaboration abilities.
• Certifications in quality management (e.g., Six Sigma) are an advantage.
• Willingness to travel and be based overseas at the manufacturing facilities (~6 months a year)

This role offers an exciting opportunity to lead quality assurance efforts in a fast-evolving sector while driving impactful improvements and fostering innovation.

Interested applicants, please click on "apply" with your updated resume attached.

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Role Summary:
We are seeking an experienced Senior Design Quality Engineer to drive quality improvements for thermal cooling solutions. In this role, you will oversee design and process quality, ensuring products meet the highest standards of excellence. This position offers the opportunity to lead cross-functional initiatives and optimize production processes within a dynamic, global environment.

The incumbent will be based in Hanoi, Vietnam as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Monitoring & Optimization: Develop and implement advanced systems to monitor and enhance product quality and yield. Lead initiatives to identify and rectify areas for improvement.
• Quality Issue Management: Address and resolve abnormal quality issues in manufacturing processes. Work collaboratively across teams to implement corrective and preventive measures.
• Process Enhancement: Strengthen internal quality controls and enhance process efficiency, driving operational excellence.
• Customer Quality Assurance: Lead investigations into customer-reported issues, ensuring effective corrective actions and preventive solutions are communicated to stakeholders.
• Inspection Process Improvement: Optimize inspection processes, integrating automation and advanced technologies where applicable.
• Cross-Functional Collaboration: Coordinate closely with design, production, and other teams to maintain rigorous quality standards.
• Team Leadership: Oversee the performance, development, and task allocation of the quality team, ensuring timely delivery of objectives.

Qualifications:

• Bachelor’s degree or higher in a relevant field.
• Demonstrated experience in quality engineering, particularly in manufacturing and design quality.
• Strong analytical and problem-solving abilities, with proven leadership skills.
• Knowledge of quality management systems and industry standards.
• Certifications such as Six Sigma are advantageous.
• Willing to be based in Vietnam and travel where required

This role is ideal for a dedicated professional passionate about quality control and process improvement in the electronics industry. If you're ready to take on a leadership position in a fast-paced, innovative environment, we encourage you to apply!

Please click on "apply" with your updated resume attached.

Responsibilities:

• Execute strategic GTM plans for products to drive sales and gain market share
• Effectively increase product awareness through marketing campaigns, distribution education, creation of sales tools, and partnership initiatives by working closely with product managers, sales teams, compliance, and respective stakeholders to increase market segment share of the product.
• Support development of product marketing value proposition, messaging, and marketing content for key target audience based on insights and data
• Lead the creation of below-the-line marketing materials for product launches that demonstrate product USPs and how the product addresses customer pain points. Materials include but are not limited to the brochure, playbook, eDMs, webpages, short and long-form content, videos, etc.
• Partner with other marketing team members and cross-functional teams (including Business Development, Product, Corporate Affairs, Segments, Business Analytics, Distribution Training, Events, etc.) to achieve the yearly business, commercial, and marketing targets.
• Dedicated to excellent business execution, enjoy collaborating and teamwork to manage marketing deliverables, have an eye for details, possess an innovative and creative mindset, and strong coordination of timelines and budgets.
• Manage post-implementation reviews, including monitoring KPIs, gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Requirements:

• Degree with at least 2 years working experience.
• Good understanding of financial products and consumer needs.
• Strong project management skills and an effective communicator.
• Strong business acumen and able to analyses business performance reports (Advance MS Excel user)
• Comfortable with working and learning in a dynamic, fast-paced environment."

Your new company

My client (East area) is a global leader in sensory innovation and has established a strong reputation as a trusted supplier of high-quality acoustic components.

Your new role

They're seeking an experienced Quality Management professional to lead their team in ensuring exceptional product quality and driving continuous improvement. As a key member of their leadership team, you will oversee the implementation of their Quality Management System (QMS), including ISO 9001 and ISO 14001 certifications.

Below are some of the key responsibilities for the role;

• Develop and maintain a robust QMS that meets international standards and customer requirements
• Lead and manage a team of quality professionals to ensure effective quality inspection and control
• Collaborate with suppliers to ensure the quality of raw materials and purchased parts
• Drive continuous improvement initiatives to enhance product quality and process efficiency
• Communicate effectively with stakeholders, including customers, suppliers, and internal teams

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Mechanical or Industrial Engineering
• At least 3 years of quality management experience in the Manufacturing or Machining industry
• Proficient in Office software, Minitab, and Six Sigma methodologies
• Strong knowledge of ISO 9001 and ISO 14001 quality system certifications
• Fluent in English and Mandarin with excellent communication skills, to liaise with stakeholders in China

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a team that's dedicated to innovation and continuous growth
• Working with the latest technologies, tools, and methodologies to develop innovative solutions

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 5+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities

- Responsible for the quality assurance of e-commerce business Domain. Design reasonable test plan according to the requirements and technical implementation. Ensure overall test quality and progress on track covering frontend and backend.

- Automation testing: Work on specific projects and automate test cases for them and continuously improve and maintain the testing framework.

- Create/maintain robust CI/CD pipeline for test execution and quality gates for deployment.

- Identify areas for improvement in the testing process and implement solutions.

- Participate in code reviews to ensure that code is testable and meets quality standards.

- Continuously track and analyze online and offline quality problems while constantly improving the quality of the system.

- Stay up-to-date with the latest testing trends and technologies.

Qualifications

- Bachelor's degree or above in computer science or related major is preferred.

- 2+ years of work experience in testing and development in the big tech sector.

- Solid knowledge of at least one programming language (Python/Java/Go).

- Solid knowledge of computer field fundamentals for networking, database and algorithms.

- Solid knowledge of api automation testing/UI-automation testing, server-side stress testing.

- Experienced in quality assurance methodology and have certain understanding of CI/CD.

- Passionate, self-motivated and can demonstrate excellent teamwork skills. Self-driven at discovering, analyzing and summarizing problems to promote continuous improvement of projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As a QA Lead, you will oversee all aspects of quality assurance for Manabie's Salesforce and ERP systems. You will design and implement testing strategies, manage the QA team, and ensure that our solutions meet the highest standards of functionality, reliability, and performance.
Your expertise in Salesforce, Second-Generation Managed Packages (2GP), and ERP workflows will be critical in shaping our testing processes. This is a leadership role where you'll contribute to the development process, enhance testing capabilities, and mentor the QA team.

Key Responsibilities

• Quality Assurance Leadership:Develop and implement comprehensive QA strategies for Salesforce and ERP systems.
  Oversee end-to-end testing processes, ensuring coverage of all functionalities, workflows, and integrations.
  Manage and validate Second-Generation Managed Packages (2GP) testing.
  
• Test Execution and Reporting:Develop, execute, and maintain detailed test plans, test cases, and test scripts.
  Analyze and document test results, providing actionable insights to stakeholders.
  Produce regular reports on test progress, defect metrics, and overall system quality.
  
• Team Management:Lead and mentor a team of QA engineers, setting priorities and managing workloads.
  Ensure the team is aligned with project timelines and quality goals.
  
• Collaboration:Work closely with Product, Tech, and Domain Specialist teams to understand requirements and ensure alignment on quality expectations.
  Collaborate with developers to resolve defects efficiently and optimize system performance.
  
• Continuous Improvement:Identify areas for process improvement to increase testing efficiency and effectiveness.
  Stay updated with industry trends and tools to enhance QA practices.
  

Qualifications

• Experience:At least 5 years of experience in software quality assurance, with a focus on Salesforce and ERP systems.
  Hands-on experience with Salesforce testing, including customizations, workflows, and integrations.
  Familiarity with Second-Generation Managed Packages (2GP).
  
• Technical Skills:Proficiency in test management tools (e.g., JIRA, TestRail).
  Experience with automated testing tools (e.g., Selenium, Provar) and frameworks.
  Knowledge of API testing and performance testing tools.
  
• Soft Skills:Strong analytical and problem-solving skills.
  Excellent communication and leadership abilities.
  Detail-oriented with a commitment to delivering high-quality solutions.
  
• Certifications:Salesforce Administrator or Developer certifications are a plus.
  

Create unit tests throughout the data and algorithms domain:

 Work with engineering and business teams to implement wide-coverage unit tests

of data and engineered features at different stages throughout the data collection

and processing pipeline;

 Create unit tests of inputs to and outputs from the algorithms that drive the clinical

service;

 The unit tests include validation of the inputs and outputs of black-box machine

learning algorithms;

 Establish a regular process to execute the tests and document their outcomes as

a part of our product development and release lifecycle;

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs

and outputs:

 Implement a process of taking snapshots of data/features input into algorithms

necessary to recreate their outputs/predictions at any point in the past during the

service;

 Communicate requirements to the software development team

3. Assist in the successful delivery of regular service analytics and reports:

 Support the business and analytics teams in their daily and weekly delivery of

reports on data completion, user engagement, and algorithm actions by

addressing any data quality and validation requirements;

REQUIREMENTS

a) Bachelor's degree in computer science, engineering, business analytics, technology, or a

related field.

b) Minimum of 2 years of experience in data engineering, data analytics, or data product

management roles within the tech industry. Experience in healthcare is a plus.

c) Ability to implement tests in Python.

d) Good understanding of the validation requirements of an algorithmic product. Knowledge of

healthcare regulation and auditing requirements is a plus.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
‌
Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
‌
Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
‌
In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Microbiology and Biochemical Product Testing:

• Perform EM such as active air sampling, surface and passive air samplings, plate readings and inspection of cleaned facility and sterilised equipment
• Responsible for planning,monitoring and approving microbiological testing
• Perform method Qualification,validation and product testing (e.g. sterility and endoxin) to support QC lot release.
• Perform stability testing of released final products as per protocol and timelines.
• Support assessment of certification/accreditation and services provided by external labs for QC testing.
• Knowledge in biochemical testing, including cell counts, flow cytometry, ELISA, PCR analysis, and compendial testing (pH, Appearance) as per USP, JP, and EP standards

Documents, Records and Data Management:

• Drafting and updating of Standard Operation Procedures (SOPs) and specification documents for EM, equipment, sampling plan, test methods, final products and raw/packaging materials.
• Author and review technical protocols and reports (e.g. EM risk analysis), develop guidelines and standard practices for data documentation, analysis and training.
• Review test results, document data and produce trends (e.g. EM) in an efficient, organised and presentable manner to facilitate discussions, support business and performance metrics reporting.

Deviations, Change Control and Audits Management:

• Support deviations (e.g. test OOS, EM excursion) initiation, investigations and root cause analysis for product defects and quality lapses.
• Support change control and CAPA implementation.
• Support internal and external audits/inspections.

Equipment and Lab Management:

• New equipement commisihing support( Operational qualification-OQ, Performance qualification- PQ
• Monitor and schedule equipment calibration and maintenance as per schedule and site master file.
• Perform lab housekeeping, lab cleaning and biohazard/waste management.
• Perform monitoring and procurement of lab inventory, for e.g. materials and consumables.

Continuous Improvement:

• Implement initiatives to encourage improvement of QC procedures, activities and workflows.
• Conduct routine literature review through established publication channels to ensure continual knowledge proficiency on both GMP and current technological trends relevant to CellVec’s activities.

Job Purpose

Are you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.

You will also take charge of achieving sales goals and finding new ways to grow your customer base with cross-selling and up-selling strategies.

The Job

• Achieve sales target KPIs, call quality and operational standards;
• Identify opportunities for cross-selling and up-selling;
• Handle and follow up with customer enquiries with confidence;
• Convert leads provided by the bank to sales through telemarketing activities;
• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;
• Liaise with internal departments on policy fulfillment;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Confident communicator with excellent verbal and written skills
• Comfortable with outbound calls and stakeholder interactions
• Strong persuasion and negotiation skills
• Patient and resilient to handle rejection and objections
• Independent, organized, and positive worker with excellent interpersonal skills
• Good team player with ability to multitask and meets high service standards;
• Proficient in Microsoft office and able to mulit-task to efficiently reply to enquiries; Meticulous in documentation and fulfillment work
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Minimum GCE ‘O’ Level / Diploma;
• Relevant insurance certifications such as BCP, PGI and HI will be preferred;
• Prior experience in the insurance industry will be advantageous;

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.