Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· Ability to work shift, weekend and public holiday

· Standby for 24 hours

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an independent and responsible individual to join us as a Sales Manager. We are looking for a highly adaptable professional with strong interpersonal skills, capable of building rapport and connecting effectively with clients.

As a Sales Manager, you will play a pivotal role in driving our company's growth. Your responsibilities will include:

• Developing and implementing effective sales strategies.
• Building and maintaining strong client relationships.
• Assisting in creating unique branding angles to differentiate our offerings.
• Expanding our clientele and exploring new market opportunities.
• Supporting impactful marketing campaigns to strengthen our market presence.
• Crafting compelling sales pitches that resonate with target audiences.

This position requires dedication, creativity, and a strategic mindset to bridge the gap between our sales and marketing efforts. If you're passionate about driving business success and making a tangible impact, we’d love to have you on our team.

Key Responsibilities:

• Manage Sales Pipeline: Oversee the existing sales pipeline while actively developing new business opportunities.
• Market Analysis: Identify trends, customer needs, content themes, talent, locations, and popular gaming events to build short-, medium-, and long-term sales pipelines.
• Contract Negotiation: Draft and negotiate business contracts, coordinating with team members, talent representation, and brand partners.
• Client Relationship Management: Facilitate and coordinate detail-oriented needs, establishing long-term, trusted relationships with clients and agencies.
• Industry Expertise: Demonstrate a strong interest in pop culture and an in-depth understanding of the esports and gaming landscape across all categories.
• Process Optimization: Regularly review talent processes and practices to enhance profitability and improve efficiency.
• Proposal Management: Manage the proposal response process, including detailed quotations, content creation, and inputs from various sources.
• Lead Generation and Screening: Generate new leads, screen potential business opportunities, evaluate deals in line with company strategies, and lead pitch logistics.
• Strategic Sales Development: Develop and implement sales strategies to achieve and exceed revenue goals.
• Business Development: Identify new business opportunities and build strong, long-lasting relationships with clients, partners, and key stakeholders.
• Sales Cycle Management: Manage the entire sales cycle, including lead generation, presentations, negotiations, and closing deals.
• Pipeline Maintenance: Maintain and update sales pipelines while providing regular reports and insights to the management team.
• Proposal and Partnership Development: Take the lead in developing proposals and presentations to create and nurture opportunities and partnerships.
• Cross-Team Collaboration: Collaborate with product and creative teams to align sales objectives with brand positioning and product offerings.

Qualifications:

• 1–2 years of work experience in sales within a marketing agency.
• Strong communication skills across various channels, including phone, email, text, and in-person interactions.
• Excellent interpersonal skills with the ability to work effectively with diverse personality types.
• Commercially astute, with the ability to thrive in a fast-paced and dynamic environment.
• A collaborative mindset, capable of working efficiently in cross-functional teams.
• Strong project management skills with exceptional attention to detail.
• Team player

We are seeking a dynamic and experienced Sales Manager to join our team and drive sales for our exhibition halls and meeting rooms at Singapore EXPO. The Sales Manager will be responsible for identifying, developing, and closing sales opportunities to maximize revenue and meet sales targets.

• Independent sales hunter with a can do attitude.
• Individual contributor role where you hunt for new corporate/lifestyle events through prospecting, networking, relationship building, channel development etc.
• Build and maintain strong client relationships, ensuring a positive customer experience throughout the sales processes
• Understanding clients’ needs and propose innovative solutions to key clients
• Work with the marketing department to develop sales campaigns that can generate a continuous pipeline of opportunities
• Conduct regular sales presentations and site visit with clients
• Manage, support and service the clients from prospecting to closure of events.
• Main point of contact between our client and internal teams, and to collaborate closely with event management and operations team to ensure successful completion of events.

Qualification

• Degree with minimum 4 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Proven sales experience in the venue or hospitality industry (a plus).
• Proven track record of developing new accounts.
• Strong organizational and time management abilities to manage multiple tasks efficiently in a fast-paced environment.
• Ability to work independently and as part of a team.
• Possesses a strong network of business contacts cultivated throughout your career.
• Demonstrated success in achieving or exceeding sales targets through a results-oriented approach.
• Excellent interpersonal and written/verbal communication skills to build strong relationships with clients.
• Highly motivated with excellent problem-solving skills.
• An independent and proactive individual who thrives in a collaborative environment while maintaining a positive attitude.
• Able to work on weekend for events when required.
• Work location: Expo

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

The purpose of the role is to

• To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.

Assist the branch manager in Implementation and oversight of the below responsibilities:

Drive and implement strategies

• Accelerate client acquisition and penetration in target segments
• Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
• Inculcate a robust and deep-rooted service culture
• Ensure accurate and timely delivery of client journeys and scripts.
• Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.

Performance Measurement & Tracking

• Responsible for defining strategy for conversion of leads provided by Segment.
• Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
• Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
• Ensure high level of FLC and upkeeping the service standards in our touchpoints
• Ensure deliverables in budget/ scorecards are met
• Ensure contactability ratio of RM to clients

Ensure compliance and familiarity to standards

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
• Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
• Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
• Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
• Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
• Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
• Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
• To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
• To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
• Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
• Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
• Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
• Ensure timely completion of CPD hours
• Embed strong 1st line credit and conduct mindset and capabilities
• Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

Financial Objectives

• Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
• Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
• Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
• Deliver against budget/ forecast and ensure business delivery is done with good conduct

People Management

• Coach, equip, empower and energize both the frontline and support staff to deliver the best result
• Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
• Engage Training to address training needs, implement training roadmaps
• Ensure sales channel’s discipline in HR & training related matters
• Be an effective agent of change and role model for talented staff throughout the bank
• Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs

RESPONSIBILITIES
Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Eg: Product managers, IA/IS specialist, Cluster heads & etc.

Our Ideal Candidate

• RNF and CFMAS
• 3 years of experience in Business Management and Retail Banking

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

• Responsible for product design of overseas catering project APP including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization, and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction

Requirements

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in catering APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Our client is a prominent footwear manufacturer in Singapore, managing a retail network of over 37 stores locally.

• Oversee daily store operations, ensuring smooth and efficient functioning.
• Lead, motivate, and drive the sales team to achieve both store and individual targets/KPIs.
• Develop strategies to increase the customer base, boost store traffic, and maximize profitability.
• Ensure high-quality visual merchandising aligns with company standards and guidelines.
• Provide coaching and guidance to Sales Associates on product knowledge and customer service excellence.
• Maintain high levels of customer satisfaction by delivering exceptional service.
• Manage store administration and ensure strict compliance with company policies and procedures.

Requirements:

• A minimum of 3 years of experience as a Store Manager or Supervisor, with at least 4 years in the retail industry (preferably in Fashion, Sports, or Apparel).
• Willingness to work 6 days a week, including retail hours, shift work, weekends, and public holidays.
• Motivated to excel in a competitive market environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Highly driven and willing to take a hands-on approach when needed.
• Excellent interpersonal skills, with the ability to build and maintain strong professional relationships.
• Strong analytical and problem-solving abilities.
• Detail-oriented and meticulous in work.
• Available to start on short notice.

Note:

• Salary + Commission + Incentives
• Islandwide Location

Interestd candidates, please send your CV to: [email protected] or Click Apply

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

Job Description:

• Oversee and manage overall company's daily operation
• Oversee and manage all employees' adminstrative matters
• Handle all Authorities' requirements and communication
• Annual operation budget planning and responsible for overall P&L
• Client accounts and contracts management
• Business development
• Prepare and present monthly business reports
• Oversee and manage company's procurements

Requirements:

• Preferably Bachelors Degree/equivalent or higher qualification.
• Experience in management, operations, and leadership.
• Positive attitude and committed even performing duties under pressure
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Software Manager

As a Software Manager , you will be part of a team that will be tasked to implement Projects and liaise with vendors and Business Users and the team on System Requirement, documentation and Software Developement.

Job Scope:

• Solid experience in handling Software Development and Project Management.

• Experience in handling Project Management Life Cycle.

• Involved in Project Management, Design and Application Development.

• Well versed in handling Vendor and Business Users.

• Solid involvement in Software Development Life Cycle.

• Good in Software / Application experience.

• Demonstrated experience in Software/ Application Development.

• Good implementation and production support experience in Java, Python, C++.

• Strong in handling SDLCs and Project Management.

• Ability the handle Project schedule, planning and design.

• Familiar with Agile/ SCRUM Methodology.

• Minimum. 8 years of Software Management experience.

• Minimum Degree in Computer Science or equivalent

• Demonstrated experience in in vendor management and managing different level of vendors and stakeholders.

• Good in Team Management experiene.

• Excellent interpersonal and communication skills.

• Able to multi-task and work under stressful environment.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to: jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

We are seeking a dynamic and passionate Pilates Manager to lead and grow our new Pilates Reformers program. This role will be instrumental in shaping and executing our Pilates program’s business strategy, ensuring a world-class experience for our clients.

Responsibilities

• Pilates Instruction:
  • Teach up to 60 group Reformer Pilates classes per month.
  • Conduct private and semi-private Reformer Pilates sessions as needed.
  • Stay updated on the latest Pilates techniques and trends.
• Studio Management:
  • Oversee the daily operations of the Reformer Pilates studio, including scheduling, class planning, and equipment maintenance.
  • Ensure the studio is clean, organized, and stocked with necessary supplies.
• Program Development:
  • Co-develop and implement innovative Pilates programs and workshops to attract new clients and retain existing ones.
  • Collaborate with the marketing team to create effective marketing campaigns to promote Pilates services.
• Team Leadership:
  • Be involved in the recruitment and hiring of Pilates instructors.
  • Provide ongoing training and development to the Pilates team (where applicable).
  • Foster a positive and supportive team culture.
• Business Development:
  • Co-identify (with the Business Development Manager) and pursue opportunities to grow the Pilates business, such as corporate partnerships and special events.
  • Analyze key performance indicators (KPIs) to measure the success of the Pilates program and make data-driven decisions.

Requirement

• Accredited and recognized Pilates Matwork and Reformer Instructor certification.
• Strong track record of teaching group and private Reformer Pilates classes.
• Experience in developing and implementing successful Pilates programs, or in managing group yoga/fitness programs.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Passion for Pilates and a commitment to providing exceptional client service.
• Ability to work independently and as part of a team.
• Energetic, enthusiastic, and results-oriented.
• A creative thinker with a passion for innovation.
• A strong understanding of the fitness industry and market trends.

If you are a highly motivated and experienced Pilates professional who is passionate about helping others achieve their fitness goals, we strongly encourage you to apply.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

• The Project Manager (PM) shall carry out feasibility studies of the project initial by client.
• Consolidate and prepare specifications, requirements, drawings and estimated procurement value in accordance to client’s procurement policy.
• Preparation of quotation and invitation for quote/ tender etc.
• Prepare and provide information for any clarification and arrange for site show round and briefing to interested tenderers/bidders.
• Conduct tender clarifications for the tender price and proposal submitted.
• Submit preliminary evaluation report in accordance to client’s approved template.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure vendors and contractors' work performances comply with ENGIE’s quality and safety standards and statutory regulations.
• Ensure proper handover and update of inventories and drawings.
• Assist to execute sourcing and administration of contracted services, where required.
• Liaise closely with the operations team and provide technical support to ensure the smooth transition of the defects liability period and maintenance.
• Any other ad-hoc duties as and when assigned.

Job Requirements

• Degree in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering; or equivalent.
• Candidate who possesses certification in project management (PM) and food industry work experience will be added advantage.
• 5 years of relevant experience, with a minimum of 3 years of experience in building / facilities maintenance with proven track record.
• Possess good communication skills in liaising with both internal and external stakeholders.
• Able to work at a fast pace and communicate with people at all levels.
• Possess good practical knowledge in building maintenance with initiative and good analytical skills.
• Good teamwork, interpersonal qualities, self-motivated and able to multi-task.
• Proficient in Microsoft Office suite of applications.

· Plan, organize and carried out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;

· Ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;

· Review contract documentation in conjunction with B.Q. and material specifications;

· Manage the profit and loss of the project;

· Plan for site mobilization and work sequential execution;

· Prepare works schedules and master programs; Ensures that progress and other reports are put up in a timely manner as required;

· Monitor project cost budgets and ensures that desired profit margins are achieved through cost containment, material wastage control, etc;

· Ensure project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

· Ensure that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

· Attend/Chair project kick-off meetings, daily meetings and project closure meetings with clients, consultants and other parties;

· Update and summarizes all project development performance in monthly management meetings;

· Liaise with suppliers and sub-contractors on contractual matters;

· Ensures timely response to consultants’ and all other requests in a pro-active and timely manner;

· Provides effective leadership to team members through coaching, mentoring and motivating on an ongoing basis and ensuring that good team work and esprit-de-corps exist in the Project team;

· Ensures that all project documentation are maintained effectively including email communication;

· Sets key performance indicators for project team members, tracking, monitoring and assessing their performance on an ongoing basis;

· Any other duties as may be assigned.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

JOB DESCRIPTION

Job Title

Project Manager

Occupation

PROJECT MANAGEMENT MANAGER

Job Description & Requirements

About the Client:

Our client is MNC company.

Responsibilities:

Project Management

• Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations).
• Develop and execute the overall project plan and analyze project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.
• Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

• Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment.

Scope Management

• Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC.

Project Governance

• Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

• Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Requirement:

• Project Management certification or successful completion of a recognized project management curriculum.
• Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory.
• Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude.
• Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework.
• Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

*Job Description**:

We are seeking a highly skilled and experienced Salon Manager to join our team. The successful candidate will oversee the daily operations of our salon, ensuring efficient and effective management of resources, processes, and personnel.

**Key Responsibilities**:

- Lead and manage the salon team to achieve operational excellence.

- Develop and implement strategies to optimize productivity and performance.

- Oversee budget management, resource allocation, and project planning.

- Ensure compliance with company policies, procedures, and regulations.

- Foster a positive and collaborative work environment.

- Provide regular reports and updates to senior management.

**Requirements**:

- Bachelor's degree or a related field.

- Proven experience as a manager in the beauty industry or a similar senior-level position.

- Strong leadership, organizational, and communication skills.

- Ability to develop and implement strategic plans.

- Excellent problem-solving and decision-making abilities.

- Proficient in using management software and tools.