Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Degree from a recognised tertiary institution
• Minimum 5 years and above working experience in service quality / patient experiences preferably from a govt healthcare institution and or relevant disciplines
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to

[email protected]

Subject: Patient Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

Purpose:

• To be responsible for managing the interactions with third party organisations that supply QA incoming materials and/or services to GSK.
• To manage material release for incoming materials, supplier change notifications and new material management.
• To provide Quality oversight to logistics management and warehouse operations.

Key Responsibilities:

Supplier Management

• Provide QA oversight of Supplier management activities on site to achieve compliance with company policies and government regulations as assigned.
• To participate (Executive 1) and to represent the site (Executive 2) for Supplier Management business processes to drive improvements and share best practises across the GSK Vaccines network.
• Process owner/support supplier complaint process for QA incoming materials. Lodge supplier complaints and ensure suppliers identify the root cause and associated CAPA's to prevent recurrence of supplier quality issues.
• Review and track supplier-related CAPA for timely closure.
• Maintain inspection readiness, conduct supplier assessments for both new and current service providers in a timely manner.
• Maintain the approved supplier listing and audit schedule in a state of compliance and accuracy.
• Assess supplier change notifications in a timely manner and escalate where necessary especially in situations with supply impact.
• Initiate and review deviations/change control/CAPA associated with incoming material.

Executive 1: Minor deviations and CAPA

Executive 2: Minor, major deviations and CAPA

• Work closely with site user and Global stakeholders for Supplier management related matters

QA Raw Material Release and Warehouse oversight

• Support incoming material documentation review and release to recommend and confirm Usage Decision (UD) of raw material
• Ensure that material document file (MDF) is complete and accurate before disposition of material in SAP
• Ensure that system is in place for filing and archival of MDF
• Initiate and review deviations/change control/CAPA associated with incoming material releases.
• Ensure that all deviations/change controls are closed or assessed for impact on the release of the material prior to release the QA-controlled incoming material
• Provide QA oversight to warehouse such as attending warehouse tier, conduction GEMBAs, inspection readiness and warehouse related deviations, CAPAs and change control

Decision Making:

Proposals & Recommendations

• Propose improvements to work processes, with basic awareness of business requirements.
• Deviation investigations and assessments
• In addition for QA Executive 2:
• Able to provide QA oversight on routine situations independently and complex situations with supervision (deviations, changes, system issues, compliance matters)
• Able to manage simple department projects (e.g. continuous improvement) with supervision
• Greater awareness of business requirements and to highlight considerations where there is a need for escalation

Skills:

Professional

• At least University basic degree in a Science or Engineering discipline

Technical

• A good understanding of cGMP regulatory and legal requirements as applied to quality assurance of pharmaceuticals manufacturing
• User experiance with SAP will be prefered
• Ability in handling and organizing multiple workflows

Business

• Ability to apply optimal quality assurance standards to promote a business edge
• Ability to facilitate business activities commpatible to international regulatory environment
• Ability to communicate effectively within the site organization and across the network

Competencies:

• Working knowledge of FDA/EU/ICH/WHO as well as all other relevant reuglatory and technical guidelines
• Possess Analytical and Quality performance mindset
• Demonstrate professional & ethical integrity
• Fluency in the English language
• Demonstrates sense of urgency
• Ability to work both as an individual contributor and as a team player.

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Info can be share ATM:-

• Basic UP $1400 + AWS + VB
• After probation + $50 Fixed allowance + $80 attendance allowance
• Pasir Ris
• 12 Hours Rotating Shift

Your Responsibilities: -

• Read blueprints, monitor IQC, IPQC and OQC operations
• Inspect, weigh, test, sample and measure materials with measurement equipment
• Accept, reject, segregate finished items
• Report inspection and test data
• Assist in QA administration / filing / parts reprography

You will need: -

• Possess scope, measuring equipment experience will be an added advantage
• Able to work on 12 hours, rotating shift

Apply Now or send your resume to whatsapp +65 8698 3657 (No Calling, thank)

Good Luck! Only shortlisted candidates would be notified.

Ho Tze Chin (Kenny) R1762905 Recruit Lync Pte Ltd 22C1000

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Quality Assurance Manager (Biopharma/CBD/1 Year Contract)

Role Purpose:

The Responsible Person, Quality Assurance Manager Australia and New Zealand, will work collaboratively with relevant stakeholders to implement & maintain the local Australian and New Zealand QMS and will work with internal & external stakeholders to ensure quality requirements are met for organisation products, throughout the distribution network, and within Australia and New Zealand, all the way to patients.

Key Responsibilities:

• Establishes and maintains the Quality Management System in Australia and New Zealand to ensure that it meets local regulatory and industry standards and organisation expectations.
• Support maintenance of relevant licenses.
• Manages local process of change control, deviation, CAPA, complaint management and supplier management.
• Manages local Quality Management Review process.
• Participates in organisation’s Quality Escalation process for critical quality issues, and regulatory compliance issues.
• Ensures up to date organograms, training curricula pertaining to GMP/GDP, training records, CVs, and Job Descriptions are in place for local affiliate personnel working on quality/distribution matters.
• Establishes and maintains the Affiliate Quality Manual and GMP/GDP procedural documents.
• Establishes and maintains the Quality Agreement with 3PL/4PL and local GMP/GDP related suppliers/service providers, as required.
• Reviews Annual Product Quality Reports (if applicable)
• Ensures shipping conditions match the product license/product label particulars and transporters are appropriately qualified.
• Ensures premises and/or equipment used are reviewed regularly to ensure they are adequate to allow the handling, storage, and distribution of medicinal products in a manner that ensures the maintenance of product quality.
• Supports Customer Services with enquiries of a GDP nature such as delivery issues, transportation conditions, disputes, etc.
• Working with 3PL/4PL, provides guidance on supply related issues.
• Arranges authorized relabeling/repackaging in cooperation with 3PL/4PL (where applicable)
• Supports the management of quality and distribution complaints.
• Supports the investigation of fraudulent and counterfeit medicinal products.
• Manages product return and destruction.
• Manages local recalls and participating in supplier’s recall challenge or perform local mock recall, as needed.
• Qualifies and manages local 3PL/4PL and supports audit of 3PL/4PL.
• Qualifies and manages local GMP/GDP related suppliers/service providers, auditing and approving these according to local requirements.
• Assure customers validations and adequate records compliance to organisation QA requirements are established and maintained for all local distributors/customers.
• Collaborates with RA to support inspections and audits.
• Manages the Affiliate self-inspection program.
• Supports audit of distributor (where applicable).
• Collaborates with RA to implement activities for new product launch and product life cycle management.

Knowledge, Experience & Skills:

• Highly organized individual with a strong work ethic and ability to work flexibility and independently.
• Demonstrates proficiency in Good Manufacturing Practices (GMPs) and/or Good Distribution Practices (GDPs) and knowledgeable about the specific requirements for Australia and New Zealand.
• Demonstrates proficiency in application of QA principles, concepts, industry practices, and standards.
• Demonstrates proficiency in Quality Systems processes (Deviation, CAPA, Change Control, Complaints, etc.)
• Demonstrates a knowledge of regional/local regulatory requirements and industry standards.
• Demonstrates strong verbal, written, and interpersonal skills in English.
• Demonstrates proficiency in Microsoft Office applications, particularly, WORD, Excel, PowerPoint, and Teams. Familiarity with technology platforms such as Veeva Vault, SAP ERP, etc.
• Working knowledge of Risk Management tools (e.g., Failure Mode Effects Analysis (FMEA) is preferred.

Typical Educational Experience & Competencies

• Bachelors’ degree and 7+ years of relevant experience in a GMP or GDP environment-related field
• Masters’ degree and 5+ years of relevant experience in a GMP or GDP environment related field.
• Ability to work on own initiative as well as display strong teamwork skills.
• Demonstrates clear personal responsibility for own work, in terms of both the quality of the work and the manner in which it is performed. ‘
• Ability to support change and respond to change requirements by continually striving to improve working processes and systems, consistent with the organisational strategy.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Working with Process Engineer & Engineering team on QC requirement
• Documenting inspection criteria and quality plan
• Work with QA, Process and Product team on corrective action with quality issue
• Work with Process team on in-process audit and FQC audit

Job Requirements:

• Minimum Diploma in Manufacturing /Quality Engineering
• At least 1 year of relevant working experience in Electronics Product Manufacturing environment
• Control of Supplier Quality Assurance (SQA)
• Quality control of in-coming, in-process and out-going products
• Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement
• Able to understand IPC requirement in PCB
• Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Do you have a flair to MAINTAIN & IMPROVE Service Standards? You are the ONE!
We are seeking out for FRESH GRADUATES to apply! Contact us @ 9729 7893!!

Job description

As a Service Assurance Officer, you will be responsible for ensuring that services meet the established standards set by ISS and the client. Duties include maintaining strong overall quality control of our services adhering to reliability, performance and customer expectation. Inspection of the service quality is part of the job with the obligation to report and document findings.

Responsibilities:

• Perform routine quality inspections and audits daily on the service standards
• Monitor adherence to all the established SOPs on site to ensure service quality meet defined specifications and standards.
• Reporting to the Assistant Resident Managers (ARMs) to ensure all routine works are fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Operate autonomous robotic and all cleaning machines efficiently and manage on-site systems while responding promptly to the system requirements or issues.

Qualifications and Skills:

• NITEC or Diploma holders (Fresh grads are welcome to apply)
• Able to work independently, as well as a team player.
• Able to do shift work
• Proficient in MS Office especially Microsoft Word, Excel and PowerPoint.
• Possess good communication skills - written and verbal
• Singaporeans only

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Quality Controller (QC) contributes to the production operations by executing general manufacturing and packaging tasks to ensure that manufactured and quality checked products are packed and ready for delivery.

Job Description

• Ensure that the quality of all finished products are in alignment with the management’s / ISO standards as well as the QC checklist
• Maintain integrity, accuracy and completeness of QC data and records.
• Ensure the Operations Officer receives all void products in a timely manner.
• Ensure that workstations are neat, clean, tidy and in accordance to packing SOPs.
• Ensure that products are prepared, cut and packed in accordance to company’s specifications and quality.
• Ensure that all residues are thoroughly removed from the products without damaging its condition & quality.
• Ensure that quality and quantity of the products are met at all times

Requirements

• Minimally GCE 'N' Levels
• 2 years of relevant experience in the manufacturing sector
• Comfortable with performing repetitive tasks

Job Description:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements:

• Minimum Diploma or Degree in Chemistry, Food Science and Technology, Analytical Chemistry or equivalent in years of similar experience.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Quality System Associate, you will be responsible for the customer complaint handling/ management/ investigation process and provide quality oversight for the site to ensure that devices manufactured are compliant to ISO 13485, MDSAP, EU MDR, Alcon Standards and Policies, and regulatory requirement.

In this role, a typical day will include:

• Trend, analyse and monitor key performance indicators, suggest improvements, and escalate to supervisor/management as necessary.
• Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Complete Complaint investigation report and maintenance of complaint master list, complaint samples, SOP revision and periodic review.
• Perform Site's investigation (NCR, SAR, OOS, Complaints, etc) and Site's WI/SOP/Gap Assessment/Impact Assessment.
• Participate as site representative in the Vision Care Complaints community at Global Corporate Platform.
• Lead/Host the site Customer Complaint Review Board (CCRB) meeting in the discussion on complaint investigations and evaluation of complaints trend.
• Support internal and external audits and is responsible for audit finding closure, as required.
• Work with cross-functional teams to resolve operational quality issues.
• Perform Monthly Technical Complaint Periodic trending (all platforms).
• Performs any other duties as assigned by Supervisor according to business needs

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s in science/engineering
• 1-3 years work experience in quality field, experience in GMP environment will be highly advantageous
• Training will be provided for those without experience

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

General description:

Bank of Singapore opens doors to new opportunities.

Start your career with bank of Singapore as Quality and Automation lead

At bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platform and transformation (“P&T”) is the team responsible under BOS global coo (“GCOO”) to build the WM platform of the future across all offerings, all teams, and all locations. The team is responsible for strategic initiatives including building channels, wealth & execution platforms as well as regulatory and risk transformation. The team is also in charge of financial markets and client data as well as the agile practice at BOS.

We are seeking a highly motivated and experienced quality & automation lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective testing and automation strategies. The successful candidate will lead a team of quality assurance (QA) testers and robotic process automation (RPA) developers, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows.

This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.

The key responsibilities will include:

MAIN DUTIEs:

Leadership & team management:

• Lead, mentor, and manage a team of QA testers and RPA developers, fostering a collaborative and high-performance culture.
• Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.

Quality assurance strategy & continuous improvement:

• Develop and implement comprehensive Qaqa strategies and frameworks that align with the bank’s objectives and regulatory requirements.
• Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.
• Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.
• Analyze testing metrics and feedback to identify areas for improvement and implement corrective actions.

Automation & efficiency:

• Spearhead the adoption of RPA to improve efficiency across the bank and reduce manual efforts.
• Identify opportunities and drive the implementation of automated testing solutions.

Stakeholder collaboration:

• Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.

Reporting & documentation:

• Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.
• Maintain comprehensive documentation of testing processes, results, and automation workflows.

Work experience, skills, and education requirements

• Degree, master’s degree in computer science, technology, finance
• Experience in driving changes with agile methodology.
• Relevant agile certifications or qualification is advantageous.
• Minimum of 7 years of experience in quality assurance, with at least 2 years in a leadership role.
• Proven experience in managing uat processes and implementing rpa solutions in a banking or financial services environment.
• Strong knowledge of testing methodologies, tools, and frameworks
• Familiarity with rpa tools and scripting languages (e.g., python, javascript).
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.
• A proactive mindset with a passion for technology and continuous improvement.

Quality Operations Specialists must assist site management to oversee the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and are responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures.
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management.

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses.
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics.
• Minimum of 3 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred.
• Ability to quickly know products and processes in order to assess quality issues.
• Committed to quality and maintain a high standard of work at all times.
• Demonstrates the highest levels of integrity and a strong work ethic.
• Good knowledge of GxP requirements and regulations.
• Good planning and scheduling skills.
• Good communication and interpersonal skills both verbal and written.

Contract Period: 12 months, subject to renewal based on performance.

Based in Tuas.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job description

Non-Destructive Testing (NDT) technicians examine structures,vehicles, and products for flaws and structural weaknesses usingnon-destructive testing techniques. They conduct material tests,interpret the results, and generate reports on their findings.

Requirements

Bachelor's degree in mechanical engineering, structural engineering,or a similar field.

Relevant NDT certification.

10+ years' experience as an NDT technician.

Advanced knowledge of NDT technologies including ultrasound,infrared, and radiographic.

Responsibilities

• Internal and external excursion management (MRB / Quality Claims)
• Customer data reporting
• Conduct Quality related training
• Support customer survey and audits
• Continuous improvement activities

Requirements

• Bachelor's degree in Engineering or Science.
• Strong systematic and analytical problem-solving abilities.
• Proactive attitude with the ability to handle multiple tasks simultaneously.
• Excellent communication skills and a collaborative team player.
• Understanding of system flow and databases; basic SQL knowledge is advantageous.
  

For Experienced Candidates:

• Proven experience with QA tools such as 8D, FMEA, fishbone diagrams, and AND.
• Solid working knowledge of Statistical Process Control (SPC) and auditing practices.

For Entry-Level Candidates:

• Willingness to learn and adapt to new QA tools and methodologies.
• Basic understanding of quality assurance principles and practices.
• Freshgraduate with part time working experience during Uni time (aside from internship) is a plus.

Job Responsibilities:

• Management of Quality Management Systems.
• Support and maintain relevant systems both internally and externally.
• Responsible for Documentation Control system and Audits.

Job Requirements:

• Good working experience.
• Precision manufacturing industry.
• Adequate understanding of Quality Management System.
• Team player with good initiative and proactive.
• Microsoft office.

Job Responsibilities:
- Maintains the Company Integrated Management System, ensuring all business processes are documented, have a designated owner and a plan for their maintenance, aligned to Survitec strategy and associated accreditation and/or regulatory frameworks.

- Perform internal audit procedure and schedule as per Department audit plans, to include the audit Scope, Objective and Criteria. Deliver the audit report including findings; agree on corrective actions with auditees and refer findings to the Manager.

- Investigate non-conformances using current and appropriate methods, systems, and procedures, taking action to solve immediate compliance issues.

- Identifies shortcomings in quality processes or outputs, identifies root cause and works with internal stakeholder to adjust processes or working practices to remove or mitigate any production quality issues; uses established change management programs to address issues and deliver sustained improvements.

- Attend aviation related training and create/refresh and update on internal company aviation training notes.
Conduct internal company training as per aviation requirements.

- Implements systems to ensure compliance with QHSE policies, group and Customer requirements; ensures audit, inspection and risk management are adhered to and embedded throughout the system.

- Document control system management, revision and updating.

- Defines and communicates the processes and schedule for audit, working with colleagues from the Quality function to ensure all supplier, operational, technical, health, safety and environmental audit activity is carried out as planned.

- Leads and participates in quality, non-conformance and customer complaint investigations.

- Provides written reports on audit and investigation findings, implements and monitors CAPA and improvement actions. Ensures findings are reported and escalated appropriately.

- Works with Survitec QHSE colleagues to develop tools and dashboards for the statistical analyses on which recommendations for improvement are based. Ensures outputs from QHSE reporting tools and dashboards are communicated to and understood by the business.

- Inform manager of audit findings and compliance issues, including capability gaps, workflow issues or matters requiring quality development or improvement.

- Any others tasks/projects as assigned by line manager from time to time.


Job Requirements:
- Degree/Diploma in Engineering (preferably Quality Engineering).

- At least 2 years of Quality Assurance experience in Aviation industry.

- Knowledge of ISO 9001, ISO 14001, and TS 16949.

- Proficiency in statistical tools and Microsoft Office.

- Strong analytical, problem-solving, and communication skills
Certified Internal/Lead Auditor (preferred).

- Train the trainer qualification will have added advantage.

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599