Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Business planning and strategy: develop and implement strategic business plans to drive growth and achieve revenue targets.
• Collaborate with internal stakeholders to align business objectives and strategies.
• Oversee and handling day to day operations.
• Visiting external customers, retailers, wholesalers. Maintaining exciting customers and expending new potential customers.
• Meet or achieved yearly sales target set by Company management.
• Manage Company marketing budget and expenses.
• Any other ad-hoc duties as assigned.
• The Company reserves the right to second you to any of our related company (included overseas company) to perform any duties assigned to you.
• Experience in the marine & offshore industry in Southeast Asia is an advantage.

Responsibilities:

· Drive growth in the maritime satellite airtime market by identifying new business opportunities and expanding existing customer relationships across South East Asia.

· Develop and implement regional sales strategies to meet or exceed revenue targets, focusing on solution-based sales in the maritime sector.

· Engage with customers to understand their specific needs, and deliver tailored satellite airtime and communication solutions for maritime clients.

· Build and maintain long-term relationships with key decision-makers, ensuring customer satisfaction and loyalty through ongoing support and service excellence.

· Conduct thorough market research to identify emerging trends, competitor activity, and customer preferences, adjusting sales tactics accordingly.

· Provide accurate sales forecasts and regular reporting to senior management, tracking progress against targets and adjusting strategies where necessary.

· Lead presentations and negotiations with potential and existing clients, ensuring successful contract closures and favorable terms for the company.

· Work closely with the marketing, operations, and technical teams to ensure seamless product delivery, customer support, and service optimization.

· Represent the company at industry events, trade shows, and maritime conferences to promote products and expand the company’s network within the region.

· Provide guidance and support to junior sales staff, sharing best practices and driving a high-performance sales culture within the regional team.

Requirements:

· Minimum Bachelor's Degree in Business, Marketing, Communications, Engineering, or a related field

· At least 5-7 years of experience in solution-based sales within the maritime satellite airtime, communications, or technology industries.

· Demonstrated success in driving sales and meeting targets, with a focus on solution-oriented sales in a B2B environment.

· Strong understanding of the South East Asia maritime industry, including key players, market dynamics, and regulatory landscape.

· Strong ability to engage with C-level executives and technical stakeholders, delivering compelling sales pitches and closing deals.

· Must be comfortable with extensive travel across the region, attending client meetings, industry events, and maintaining a strong market presence.

Queenie Chua

R24125459

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: HR Manager
• Working Location: Tuas
• Working Hours: Mon – Fri, 8.30 AM – 5.30 PM
• Salary Package: Up to $7,500 + AWS + Bonus (Up to 4 months)
• Duration: Permanent

Key Responsibilities

• Lead the HR department and manage the full range of HR functions, including recruitment, training, work pass applications, payroll, compensation, union matters, and employee benefits.
• Collaborate with Directors to establish, upgrade, and propose improvements to HR systems and policies, and play a key role in drafting HR policies.
• Develop, monitor, and enhance HR strategies, systems, tactics, and procedures across the organization.
• Ensure and improve the integrity of HR system data.
• Act as the main contact for unions, MOM, and other third-party organizations on employee-related matters.
• Liaise and negotiate with insurers, brokers, or agents for the purchase and renewal of general and employee benefits insurance.
• Perform daily HR tasks in accordance with regulations in a timely and accurate manner in the absence of subordinates.
• Prepare manpower budgets and monitor their usage.
• Assist Directors in developing, reviewing, and managing performance appraisals and promotions.
• Ensure compliance with statutory reporting and filing requirements.
• Provide management with updated market statistics on the economy, business outlook, and labor market.
• Undertake any other duties as assigned by the Directors.

APPLY NOW!!!

• At least a Degree in Business, Management, Human Resources, or a related discipline.
• Minimum 5 years of related working experience in a similar role, preferably in a managerial role.
• Thorough knowledge of employment-related laws and MOM regulations.
• Proficient with Microsoft Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Job Highlights

• Pathway to Management: Be part of the first intake with a unique fast-track to leadership roles, shaping the future of Affinite’s management team.
• Transformative AI Solutions: Lead the launch of Actuals.ai—a cutting-edge generative AI platform set to redefine the B2B2C consumer finance landscape.
• High-Growth Market Potential: Enter an expansive, high-demand market with boundless opportunities for advancement and financial success.

Company Overview

Actuals is a trailblazing technology company dedicated to solving high-impact B2B challenges, particularly within underserved areas like employee benefits and rewards. We are now launching our flagship AI-driven platform, Actuals.ai, designed to revolutionize the consumer finance advisory sector. Our innovative approach combines deep market insights with generative AI to create groundbreaking solutions that will reshape advisory services.

Explore more:

• Actuals: Actualscorporation.com
• Actuals Platform : actuals.ai

Role Description

As a Relationship Manager at Actuals, you will be at the forefront of driving transformative growth and establishing impactful business relationships. Collaborating closely with our product and marketing teams, you'll have the unique opportunity to identify and engage high-potential clients, showcasing how Actuals.ai can revolutionise their business through our generative AI solutions.

This role provides a rare chance to enter an untapped market through a blue ocean strategy, positioning you as a pivotal force in the launch and expansion of Actuals.ai. Our market testing has demonstrated an impressive 50% conversion rate, and with access to 95% of the corporate database, you’ll have a powerful foundation to rapidly develop and expand these client relationships.

Your expertise and drive will make you a critical player in Actuals.ai’s journey to redefine consumer finance advisory. This is your opportunity to leave a lasting impact on an emerging market.

Key Responsibilities

• Strategic Business Development: Proactively identify and engage high-potential clients, initiate insightful discussions, and cultivate relationships aligned with Affinite’s ambitious growth objectives.
• Product-Driven Collaboration: Work with product and marketing teams to understand Actuals.ai’s unique advantages and communicate its value to prospective clients in a compelling way.
• Market Penetration & Strategy Execution: Leverage our blue ocean strategy as a first-mover in this market, generating business opportunities and driving sustainable growth in an emerging sector.
• End-to-End Relationship Management: Build and maintain strong client connections, ensuring satisfaction, anticipating future needs, and uncovering opportunities for collaboration.

What We’re Looking For

• Relentless Drive: A proactive, determined mindset with a passion for success in a fast-paced, high-growth environment.
• Sharp Business Acumen: Ability to quickly understand client challenges and identify how Affinite’s solutions can drive impact and efficiency.
• Outstanding Communication Skills: Natural ability to build rapport, convey value, and make meaningful connections.
• Growth-Oriented Mindset: Hunger for growth and a desire to continuously learn and advance, with a strong interest in progressing to a management position.

Why Join Us?

• Rapid Career Advancement: Join our inaugural intake for a chance to fast-track into management and shape the future of Affinite Solutions.
• Innovative Environment: Work with pioneering generative AI technology that is set to transform the B2B2C space in consumer finance.
• Dynamic Team Culture: Thrive in a fast-paced, supportive, and collaborative environment that values resilience, grit, and a growth-oriented attitude.

If you’re a talented, driven individual ready to leave your mark on an emerging market, this is the opportunity you’ve been looking for.

Apply Now to be part of a groundbreaking journey!

Minimum Qualifications

• Education: International Baccalaureate Diploma or higher.
• Experience: Proven track record in B2B sales, preferably in technology, finance, or AI-driven solutions.
• Licensing: CMFAS M5, M9, M9a, M8, M8a certifications.

Preferred Qualifications

• Experience: Minimum 2 years working experience within a bank or financial services company.
• Language Skills: Fluent in English (spoken and written); proficiency in Mandarin is a plus.
• Proven Results: Demonstrated success in achieving and exceeding quotas and strategic goals.
• Skills: Exceptional communication, presentation, problem-solving, and management skills.

We offer a competitive remuneration package with an attractive incentive scheme.

Take this chance to define your career in a high-impact, high-growth environment.

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide

· Coordinate internal resources and external parties/vendors for flawless execution of assigned

projects

· Ensure assigned projects are delivered on-time, within scope and within budget

· Upfront planning to ensure resource availability and allocation

· Develop detailed project plan to monitor, implement and track progress

· Manage changes to the project scope, project schedule, and project costs using appropriate

verification techniques

· Perform risk management to minimize potential risks. Report and escalate to management when

needed

· Manage relationship with customers and relevant stakeholders

· Develop spreadsheets and PowerPoint to document needs and update

· Perform other related duties as assigned

Requirements

· Degree in Computer Science or related field

· Project Management Professional (PMP) certification is a plus

· Knowledge of Singapore Government procurement and governance processes will be an added

· advantage

· Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project

· Deep understanding in Agile development for software products

· Experience with project management software tools

· Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills

· Excellent client-facing and internal/external communication skills

· Solid organization skills including attention to detail and multi-tasking skills

· Proficient in planning, managing, delegating, and coaching

· Self-driven; results- and customer-oriented

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Site Manager

Roles & Responsibilities

We are seeking a dedicated and experienced Site Manager to oversee the day-to-day operations and performance of our construction projects. The ideal candidate will possess strong leadership skills, attention to detail, and a proactive approach to managing construction site activities.

Key Responsibilities:

• Plan, lead, and monitor construction progress, ensuring alignment with the overall project plan.
• Oversee daily operational aspects of the project, including manpower planning, progress tracking, master schedule preparation, and cost control.
• Address and resolve site challenges such as delays, adverse weather conditions, or emergencies effectively.
• Collaborate with clients, consultants, subcontractors, and relevant authorities to resolve site issues promptly.
• Implement and enforce safe, efficient, and cost-effective construction methodologies, ensuring compliance with project standards.

Requirements:

• Minimum 10 years of experience in project or site management within the construction industry.
• Proven track record of managing construction site operations effectively.
• Possess a valid driver’s license, with the ability to travel to various sites as needed.
• Independent, diligent, and meticulous professional with a strong sense of responsibility and teamwork.
• Highly motivated individual with excellent problem-solving and communication skills.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

About CapBridge

CapBridge Pte Ltd, a member of FOMO Group, is an investment and asset allocation platform for corporate and individual investors to build a portfolio of direct investments in various public and private market instrument. alongside other institutional lead investors. Combining advanced financial technologies with comprehensive service throughout the investment and development horizon, CapBridge assists in connecting and enabling cash and treasury management, and in assisting mid or late-stage high growth companies with accredited investors and strategic buyers globally across key industry sectors.

CapBridge is based in Singapore, featuring a premier geographic presence, an unparalleled legacy of growth, and superior access to the global financing markets. We seek to transform the manner in which capital is allocated and value is optimised, realized throughout an integrated digital platform. We achieve this by by:

• Syndicating and aggregating premier cash management products
• Achieve greater portfolio diversification through exclusive and proprietary private market deal flow
• Expanding access to capital for Entrepreneurs and promising high growth companies

CapBridge is well positioned through its extensive experience in developing a world-class capital markets system, championing the interests of small enterprises, entrepreneurs and high growth companies. We are currently looking for a Relationship Manager to join our distribution team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Client Conversion and Acquisition: Identify and convert existing client base and seek new clients and business opportunities.
• Lead Nurturing: Cultivate relationships with current leads and convert them into investment clients.
• Relationship Management: Develop and maintain strong relationships with key stakeholders and clients. Conduct client meetings to understand their needs.
• Sales and Revenue Growth: Drive sales efforts to meet revenue targets. Develop and manage sales pipelines, ensuring timely follow-ups and conversions. Prepare and present proposals and pitches to prospective clients.
• Compliance: Ensure all activities comply with regulatory requirements.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• Minimum 3 years of relevant work experience in the financial industry (preferably with a CMFAS licence holder).
• Knowledge of the Securities & Futures Act, its relevant notices and guidelines
• Proficiency in English and Mandarin is preferred to liaise with local and international clients.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Entrepreneurial mindset with a proactive approach to identifying and pursuing new business opportunities.
• Strong analytical and strategic thinking skills, with the ability to identify and capitalize on market opportunities.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Excellent organizational and time management skills, with the ability to manage multiple priorities effectively.

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

We are seeking a detail-oriented and proactive Finance Assistant Manager to support the Finance Manager in managing and overseeing day-to-day finance and accounting operations. The ideal candidate will have strong communication skills, an advantage in liaising with stakeholders effectively, and the ability to handle multiple tasks with precision.

Job responsibitlies

• Financial Reporting & Compliance: Prepare financial statements, reports, and regulatory filings in compliance with standards and local regulations.
• Budgeting & Forecasting: Assist in drafting and monitoring budgets, forecasting cash flows, and managing funding needs.
• Taxation & Audit: Ensure timely tax filings (e.g., GST) and coordinate with auditors for successful audits.
• Accounts Management: Oversee billing, collections, accounts payable, and maintain accurate aging reports.
• Team Collaboration: Mentor junior staff and coordinate with departments for efficient financial operations.
• Perform hands-on management of daily finance and accounting activities (AR/AP, P&L, balance sheets, GST submissions).

Support the Finance Manager in:

• Preparing and reporting quarterly consolidated financial statements.
• Reviewing financial statements of group companies.
• Preparing for financial closings and audits.
• Developing and reviewing annual budgets.
• Managing cash flows for group companies.
• Review and approve daily payment transactions.
• Perform additional tasks as assigned by the Finance Manager or Management.

Job requirements

• 4–6 years of relevant experience in finance or accounting roles.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders.
• Strong analytical and problem-solving skills, with attention to detail.
• Proficiency in financial reporting and budgeting.
• Ability to manage time effectively and handle multiple tasks in a fast-paced environment.
• Organizational skills and the ability to manage multiple priorities.

Regional Business Development Manager

Our client is a global leader in supply chain solutions offering innovative services across various industries, including automotive, consumer, industrial, and retail markets. These services cover areas such as order management, distribution, fulfillment, customs brokerage, and transportation across multiple regions. The company emphasizes on customer focus and are well known in providing solutions to solve complex problems.

Overview: As a Regional Business Development Manager, you will play a critical role in driving business growth by acquiring new customers and promoting comprehensive logistics solutions. This role focuses on contract logistics, cross-border trucking and international freight, with a strong emphasis on targeting and hunting for new business opportunities.

Key Responsibilities:

• Actively prospect and target potential customers in focus markets to generate new business and expand market presence within the region.
• Build and maintain long-term relationships with key decision-makers and stakeholders, identifying opportunities.
• Develop customized value propositions by understanding each customer’s supply chain challenges and propose matching solutions to address these pain points.
• Maintain accurate and timely reports regarding target accounts, sales opportunities, and customer interactions to track progress and ensure alignment with business goals.
• Ensure smooth customer qualification and onboarding processes, including credit setup and contract coordination.

Qualifications:

• Minimum of a Bachelor's degree in Supply Chain, Logistics, or a related field. MBA will be an added advantage.
• Minimum of 5 years of experience in a supply chain or logistics commercial role, with a deep understanding of supply chain logistics and local market practices.
• Strong understanding of solution-based sales strategies and the ability to craft customer-centric solutions.
• Analytical skills to assess and interpret market data and customer needs.
• Strong knowledge of international and domestic logistics, including contract logistics services (CLS), container freight stations (CFS), cross-border trucking, and domestic distribution.

Office Location: Singapore, Central

This role offers an exciting opportunity for a driven commercial professional to contribute to the growth and success of the business. If you are passionate about the logistics and supply chain industry, and you thrive in a challenging, fast-paced environment, we invite you to apply.

Interested candidates kindly forward your CV to [email protected] (Tan Kok Pin, Reg No: R1106634). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

Experience & Qualification :

a) At least a diploma from a recognized university preferably with mechanical background

b) At least 3 years experience working in similar environment as Department head or manager ;

c) Familiar in plastic Injection , secondary process (Print, Spray , etching ) ,sub assembly ,back end & box build .

d) Basic tooling knowledge may be necessary

Job scope :

a) Main priority :

To lead, manage and be responsible to a team of engineers to achieve project completion in a given timeline by customer

To be an effective communication bridge between customer and your team

b) Secondary priority :

To study & improve machine efficiency & line/process productivity

c) Other related duties as assigned by general manger

Skills required :

i) Able to prepare a clear, concise report to customer such that no unnecessary delay to project completion

ii) Possess good interpersonal skill in order to communicate effectively with customers on potential technical issues faced during mass production stage

iii) Ability to use all problem-solving tools effectively to analyse issues at hand & solve it.

iv) Excellent Computer skill ( excel , powerpoint presentation )

Language requirement:

English (Spoken & written)

Bahasa Indonesia (Spoken)

Chinese (Spoken)

as need to handle these language speaking group of customers

Location :

Station in Batam, Indonesia

The incumbent will report to the Deputy Director who is responsible for overseeing the Human Resources and Admin functions of Singapore National Employers Federation. You will play a pivotal role in shaping and reviewing the HR policies and practices together with the HR/Admin/Procurement team.

Responsibilities

• Undertake daily HR functions such as staff recruitment, payroll administration and ensuring operations efficiency and effectiveness.
• Oversee talent acquisition and internship management including sourcing, selection and onboarding processes.
• Develop employee learning & development (L&D) strategie and training plans, establish and manage training budget, conduct needs assessment and operationalise programmes to upskill and build capabilities.
• Drive and execute initiatives to enhance employee engagement, development and retention.
• Assist in manpower planning, budgeting, reporting and audits.
• Manage annual employee performance management exercise.
• Review HR policies and processes and ensure compliance with the laws, regulations and corporate policies.
• Perform secretarial duties for HR Committee.
• Assist in admin and procurement duties when necessary.
• Lead and/or participate in ad-hoc organisation and department projects and initiatives.

Requirements

• Degree in Human Resource, Business Management or equivalent
• At least 5 years of relevant work experience
• Possess strong interpersonal, leadership and people management skills
• Meticulous and ability to multi-task and work independently
• Familiar with EA, TS, PDPA, CPF, IRAS and MOM regulations
• Comfortable working on numbers, performing analysis, preparing proposals and engaging stakeholders
• Hands-on experience in payroll administration and familiarity with InfoTech HRM system would be an advantage
• Proficiency in MS Office, particularly MS Excel
• IHRP-certified
• Singaporean only

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Description

Reporting to PB Management, lead the PB Client Relationship team with the following key responsibilities:
1. Develop customer base, enhance PB products and services to meet the department designated business plan; adhering to the Bank and PB policies and procedures.
2. Maintain client business relationships.
3. Supervise the Relationship Managers to meet their respective KPI.
4. Review and/or approve the ongoing exception transactional requests, customer due diligence and documentation submitted by the Relationship Managers.
5. Manage the staff resources and staff training to ensure the continuity of business activities and customer service.
6. Deliver task assigned by reporting manager.

Requirements

1.Academic Qualification: Bachelor or above
2.Professional Qualification: CACS P1 & P2
3.Years of Relevant Experience: At least 5 years in Private Banking
4.Personal Skills: Strong in analysis, coordination and communication

Job Description

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Bridge management and employee relations by addressing demands, grievances, or other issues.

· Manage the recruitment and selection process.

· Support current and future business needs through the development, engagement, motivation, and preservation of human capital.

· Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

· Nurture a positive working environment .

· Oversee and manage a performance appraisal system that drives high performance.

· Maintain pay plan and benefits program .

· Assess training needs to apply and monitor training programs.

· Report to management and provide decision support through HR metrics.

· Ensure RBA (Responsible Business Alliance) and legal compliance.

Requirements

· Education: Degree or Diploma in Human Resources or related field.

· Working Experience: At least 5 years of working experience in Semiconductor industry.

Skills

· Proven working experience as HR Manager or other HR Executive.

· People oriented, and results driven.

· Demonstrable experience with Human Resources metrics.

· Knowledge of HR systems and databases.

· Ability to architect strategy along with leadership skills.

· Excellent active listening, negotiation, and presentation skills.

· Competence to build and effectively manage interpersonal relationships at all levels of the company.

· knowledge of labour law and RBA (Responsible Business Alliance) or Social Compliance.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)

How to apply:

Interested applicants, kindly send your resume in MS Word or PDF format, or please click on “Apply Now”.

*Please indicate the following information in the resume:

- Career work experiences and job responsibilities

- Current and Expected salary

- Reason for leaving

- Date of availability

- Education background

*We regret that only shortlisted candidates will be contacted.