We’re looking for a Training Specialist to join our growing CDD Business Training team in Singapore. Your mission will be to support the learning and development of the Due Diligence teams’ operational agents. The main tasks will include ensuring smooth onboarding journey, improving the existing learning programs and content, and creating new learning opportunities based on the objectives of the Due Diligence teams.

The Purpose of the CDD Business Training team in Wise:

The team's main purpose is to solve the operational capacity and knowledge challenges of the respective Due Diligence internal and external teams by supporting their training and development needs. The team is responsible for creating and maintaining the training program for agents taking into consideration their maturity, different regional and outsourced teams' needs.
Also, our CDD Business Training team maintains the respective Confluence pages, ensures logistics are in place for successful delivery of trainings, creates new learning opportunities based on the objectives of the Due Diligence teams, and supports them with regards to knowledge needs and operational questions.

The role as a training specialist gives you the opportunity to:

• Act as a trainer, mentor and guide to agents in multiple locations around the world.
• Create training content for agents.
• Ensure that training materials remain up to date, and all new procedures are added to the team’s Confluence pages.
• Plan and keep track of training and mentoring schedules for agents.
• Facilitate CDD Business onboarding training and refresher sessions to groups of agents.
• Assess information absorption by agents and identify gaps in their knowledge.
• Proactively create new learning opportunities based on the objectives of the Due Diligence teams.
• Work with the Training Team Lead and other stakeholders to ensure the most efficient delivery of training, as well as with:
  • OPS leadership - to understand training needs
  • QA team - to understand pain-points of operational agents
  • KM - to develop user friendly knowledge base / Confluence pages
  • Product - to participate in the improvement projects (tooling, process, etc.)
  • Compliance - to be aware of any regulatory changes
  • Recruitment - to ensure the hiring process is aligned with the role's requirements

About you:

• You possess excellent verbal and written English skills.
• You are punctual, independent, proactive and willing to get things done.
• You operate according to the company values.
• You have a proven track record of taking ownership and responsibilities as well as being a great team-player.
• You are comfortable handling and organising routine schedules, but you can also be flexible with priorities.
• You are self-driven, an excellent cross-team communicator, and possess excellent organisational skills.
• You are flexible to travel to other countries when in-person training is needed for internal and outsourced teams.
• You have the ability to teach others how to acquire the required knowledge by themselves using existing knowledge-based solutions and resources.
• Your presentation skills are exceptional, allowing you to clearly convey information and ideas through various media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• You have a thorough knowledge of the processes and systems applicable to former KYC/CDD/EDD (now DD and Surveillance).

Nice to have:

• Proven track record of creation of any Wiki pages or LMS (Lessonly, Absorb, etc.), showing excellent written communication and presentation skills.
• Knowledge about different learning methodologies and ability to identify, plan for, and apply various strategies and techniques to achieve learning objectives, keeping the training inclusive, and considering the audience, topic, and circumstances.
• Ability to apply different facilitation skills according to the audience and how things evolve during the training session.
• Formal training experience.

Hiring process:

• Application review: CV and Cover Letter with responses to questions included
• Home task: Prepare a 5-10 mins maximum slide deck presentation for DD agents
• Final interview with the team (60 mins), including 5-10 mins maximum slide deck presentation

What do we offer:

• Starting salary: Singapore - 4900 SGD monthly
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your CV and Cover Letter.

In your cover letter, please answer the following question:

• Please showcase your relevant skills, experience, and achievements in training projects, and creating impactful learning materials.

We’re people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.

Role Objective:

The Product Specialist supports the Product Operations team in driving specialized product expertise for strategic product(s) in our JLL/T Core Product organization. You will be responsible for providing product subject matter expertise, technology operations guidance, and business-facing support of a strategic product within Core, which encompasses JLL’s entire $18B business. The Product Specialist works in a strategic product to standardize quality of care, knowledge management, subject matter expertise, and bridging the user-facing experience across JLL/T stakeholders.

WHAT THIS ROLE INVOLVES

As a Product Specialist, you will be responsible for:

· Actively resolves an assigned queue of user-facing support cases/chats/phone calls of supported product(s); additionally, manages all back-end hand-offs and provides one seamless message/resolution touchpoint to the end-user

· Provides training on product features as requested by end-users

· Maintains in-depth expertise of supported product, including core functionality/basic non-dev system admin functions of product, an understanding of product roadmap, delivery, and release cycles, UAT testing protocols (product dependent), outage and communication protocols, engineering and change management touchpoints/hand-offs, and case queue workflows

· Influences updates to business application best practices to enable continuous improvement, user experience consistency, and efficiency/accuracy in capturing relevant business data of supported business line(s)/function(s)

· Continuously builds and maintains in-depth knowledge of how business functions, processes, system integrations, and workflows align to the use of supported Core Products

· Responsible for turning processes into action, accelerates hand-offs between product stakeholders to resolve issues

· Translates business requirements/feedback through the enhancement/defect process for technical team members informing the product delivery process, as required

· Shepherds escalation protocols in back end, while maintaining a seamless experience for the end-user

· Responsible for providing input and insight into internal training materials and user guides to ensure a consistent experience for end users

· Documents case resolution and leverages existing documentation to ensure a consistent experience for end users

· Intermediate knowledge of custom report development for ad hoc requests, auditing, and verification of data

· Works with other product specialists to actively improve messaging consistency and efficiency of issue resolution

· Completes any and all other duties and tasks assigned

Soft Skills

· Commitment to Excellence in customer service [documented example and letter of recommendation required]; going the extra mile is standard

· Excellent interpersonal, communication, problem-solving, and organizational skills.

· Driven by sense of urgency, evidenced by swift response times to issues raised through resolution

· Ability to work independently, unsupervised, and as a team player

QUALIFICATIONS

· Intermediate to advanced knowledge of Microsoft Office suite (Word, Excel, Outlook, Visio)

· Basic knowledge in SQL/SOQL for querying large datasets; or willingness to learn

· Willingness and ability to learn new or tangential technology products to supported product(s) (i.e. Tableau CRM)

· Knowledge of Azure devOps, ServiceNow, and Salesforce is preferred

· Certification as a product admin is preferred where applicable

Education

· Undergraduate degree in a business or technology related field (i.e. Finance, Real Estate, Application Support, Data)

The job involves emailing /calling to set up online meetings with prospective customers for automotive products such as batteries and tyres.

Company Overview:

Amber & Green are one of Singapore’s leading suppliers of portable exhibition booths and display systems and we are expanding our team in Singapore to provide vital support to our Clients and Sales Team

Position Overview:

As Operations Specialist, you will play a crucial role in ensuring that clients’ orders are delivered on time, either to their offices or set-up on site at their Exhibition. You will be responsible for co-ordinating logistics and providing the highest level of customer service to our clients.

Key Responsibilities

Your role will include but not limited to:

• Working with our Sales Team, suppliers and courier companies to confirm when orders are arriving
• Setting up the systems for pre-delivery checking
• Arranging delivery dates / times with clients
• Delivery of order to clients with set-up if required
• Arranging access to Exhibition venues for set-up
• Provide Project Management Support to the Sales Team for larger events

Summary of Role Requirements:

• This is a full-time position, Monday – Friday, 9am – 5.30pm with some evenings and weekends occasionally required
• No previous experience in the Exhibitions / Events Industry is required
• Right to work in Singapore is required.
• You must have a full driving license, able to drive a manual gearbox.
• Expected Start Date: 1st March 2024
• Expected Salary $3000 per month + CPF

InfoHost Pte Ltd is a company that aims to be a one-stop shop for information products and library technologies. Our ability to provide a full spectrum of related products and services with localized support, establishes us as a key information industry partner.

As part of our growing company, we are seeking for a dedicated, hardworking, and passionate about customer service to join us for the following job opening:

Responsibilities:

· Deliver virtual or onsite product training sessions to customers

· Consult with customers on best practices for their organization’s usage of the product

· Responsible for performing customer needs and solution finding sessions

· Identify needs for additional features and training that enhance customer success and retention

· Speak with power users in the organization and identify opportunities for expansion of account usage

· Provide customer feedback and/or requirements to the Sales team

· Stay up-to-date and be a subject matter expert on all new product features rollouts

· Attend all sessions organized for products purposes

· Participate in training/mentoring new team members

· Familiarity with SaaS product and ability to employ strategies in online environments

· Perform additional duties as assigned

Requirements:

· Minimum a Diploma Holder.

· Must be IT savvy and familiar with SaaS products.

· Good analytics and problem solving skills.

· Good interpersonal and communication skills.

· With a minimum of 4 years working experience in Customer Support role preferred.

· Must be able to converse and write well and clearly in English language. Able to speak in Mandarin will be an added advantage.

· Candidates who are able to start immediately will be given preference.

Interested candidates are encouraged to write in to [email protected] along with:

· A detailed resume

· Expected salary

· Recent photograph

· Contact number

· Notice/availability period

We are looking for dynamic and talented candidate to join us as Wealth Advisory Specialist (WAS). This is a permanent role with a basic salary, attractive sales incentives and staff benefits (annual leave, medical leave, medical reimbursements). As a WAS, you help to plan, manage and work with clients to provide tailor-made wealth solutions specific to their needs and work to ensure that our clients fulfil their financial goals and dreams through our wide-ranging products and services.

Responsibilities:

• Develop new client relationships and maintain relationships with existing clients.
• Develop financial plan to provide financial advice, supporting clients in achieving financial needs and financial independence.
• Compare among our range of products to back our recommendations with the best financial solutions.
• Provide our best recommendations to client to facilitate them meeting their financial objectives and needs.

Benefits:

• Permanent role with basic salary and performance-based incentives such as commission, allowance, and overseas trips;
• Continuous professional development through a comprehensive training and development program.
• Candidates with outstanding performance may be assigned supervisory role.
• Opportunities to learn and advise on a wide range of financial instruments from various providers.

Requirements:

• Excellent people management skills with strong interpersonal and communication ability to deal with people of all levels in complex and challenging situations.
• Self motivator and thrive in a dynamic and collaborative environment.
• Degree or Diploma Holder with 5 years of relevant sales experience.
• M5, M5A, M8, M8A, M9, M9A HI, Comm GI & PGI Certification.

Role Objective:

As a Product Specialist, you will be responsible for providing specialized product expertise and high levels of customer service to our business users for our strategic products. You will be a subject matter expert on these products and will work with customers to answer their questions and resolve their issues. You will also work closely with product, engineering & QC team to ensure that our products are meeting the fulfilling business needs. In this role, you will report to the Operations and Training Lead for Leasing products APAC.

WHAT THIS ROLE INVOLVES

As a Product Specialist, you will be responsible for:

• Providing high levels of support to all end users daily by being the first point of contact for all product related support requests, queries, and bugs. Respond promptly to user emails with detailed information/ solution and ensure that all issues are properly resolved. If an issue cannot be resolved immediately, provide timely updates to users and stakeholders. This involves providing high level of support to clients for client facing related products.
• Perform user acceptance testing (UAT), regression testing and postproduction testing ensuring system is stable, and all existing functionalities are working as expected. Work closely with engineering and product to resolve bugs found as part of this process.
• As product subject matter experts, build up product knowledge across entire leasing tech stack. Continuously build and maintain in-depth knowledge of how business functions, processes, system integrations, and workflows align to the use of supported leasing tech stack.
• Provide exceptionally user/ client service by building and maintaining user/ customer relationship and resolving queries at the earliest.
• As feature release are typically deployed over the weekend, product specialists are required to be available on selected weekends (on a rotationally basis) for activities such as regression testing or post-production testing, etc.
• Actively work towards increasing usage and adoption by fully supporting the regional training series. Areas of expected contribution are in administering the training program, developing training curriculum and content that’s relevant, delivering training, and ensuring all user queries are addressed either via the support channel or by running virtual drop-in sessions.
• Digital adoption platforms (DAP) support adoption of tools and technologies providing a more personalised learning experience. In addition, provides valuable insights into how users are using a tool. Product specialists are required to own and build content in DAP in an effort to increase adoption while continuously monitoring and identifying areas where users struggle and make adjustments accordingly.
• Support technology operational functions for leasing business not limited to onboarding users, administering application access/ termination, providing data dumps/ analysis in support the business etc.
• Ability to work collaboratively and supportively with other product specialist is essential for success in this role. This includes teams in product, engineering, design, quality etc. This extends to covering off each other when team members are on planned leave or out on medical. Working together to deliver the best possible outcomes for our business and users.
• As the commercial real estate market becomes increasingly competitive, JLL is constantly looking for new ways to differentiate itself and win more deals. As part of this effort, we are investing in prop tech tools to help our brokers close more business. Product specialists play a key role in this effort by supporting brokers in using these tools effectively.
• In supporting JLL’s on-going efforts in prop tech, product specialists are expected to take on and own few special projects (as and when the need arises).
• More actively execute feedback surveys, primarily as part of our regional training series. This will help us ensure that the content we deliver is relevant to our users and provides data points to improve the program.
• Completes any/all other duties and tasks as assigned by the Operations & Training Lead and General Manager APAC Leasing Tech.

SOFT SKILLS

• Commitment to excellence in customer service; going the extra mile is standard.
• Excellent interpersonal, communication, problem-solving, and organizational skills.
• Driven by sense of urgency, evidenced by swift response times to issues raised through resolution.
• Ability to work independently, unsupervised, and as a team player.
• High levels of initiative and willingness to take on experimental new technology (and projects).
• Eagerness to expand product knowledge becoming a subject matter expert across leasing tech products.

QUALIFICATIONS

• Intermediate to advanced knowledge of Microsoft Office suite (Word, Excel, Outlook, Visio).
• Basic knowledge in SQL for querying large datasets; or willingness to learn.
• Willingness and ability to learn new or tangential technology products to supported product(s) .
• Knowledge of Azure DevOps, ServiceNow, and Salesforce is preferred.
• Certification as a product admin is preferred where applicable.

EDUCATION

• Undergraduate degree in a business or technology related field (i.e. Finance, Real Estate, Application Support, Data)

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

We are a locally based company with customers and products mainly in the Healthcare and Hospitality industry. Our focus had always been geared towards the creating of solutions through innovative use of technology. We are therefore recruiting candidates in our expansion.

Job Description

The primary responsibility of the Application Support Specialist will be to provide functional and technical support for the company’s products, directly to our customer base. This is a full-time position based in Singapore; this is a technical role, supporting mainly Windows and Linux based client applications.

The successful individual will be able to find solutions to complex problems whilst holding to the highest level with regards to quality and technical expertise. Working as part of a global support team, the ability to build productive working relationships with customers and colleagues will make you successful in this role.

· Respond promptly to support requests and inquiries from clients.

· Actively monitor and respond to alerts to company’s systems and infrastructure supported

· Support customers and resolve issues related to inhouse developed applications such as Digital Signages, Facility Booking systems, Interactive kiosks, Smart Room Automation, electronic Meal Ordering systems.

· Work directly with new customers to coordinate the deployment and configuration of the company’s products.

· Manage distribution and installation of software enhancements and upgrades.

· Work with our infrastructure team to test and complete various server and network upgrade projects.

· IT related Configuring and troubleshooting

Job Requirements

The successful candidate will have a formal technology certification or several years practical working experience in IT support. You will be able to manage and prioritise, at times, a high number of requests and will have demonstrated the ability to maintain high levels of productivity with minimal supervision.

· Respond promptly to client needs and solicit feedback to improve service,

· Take pride in resolving customer issues – using strong analytical skills to correctly identify the root cause, working on or actively contributing to the resolution and ensuring its successful rollout

· Perform well and be comfortable in high-pressure or time critical situations, whilst always maintaining a high level of accuracy and attention to detail

· Be willing to assume responsibility and make timely decisions, including to escalate when appropriate

· Have effective verbal and written communication skills

· Have experience supporting Linux based server applications, using Linux command line tools such as grep, sed and awk

· Be able to perform basic network troubleshooting and configuration tasks using tools such as telnet, ssh, tcpdump and ncat

Desirable

· Knowledge of or experience with message middleware packages

· Experience with or knowledge of cloud-based technologies such as AWS, Azure

· Knowledge of relational database systems and knowledge of SQL queries

Job Highlights

Flexible and self-organised working environment

Make real-life impact and contribution through innovations

Continuous training for all employees

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

Job Overview: We are seeking highly motivated and tech-savvy Business Development Specialists to join our team, specializing in selling online scholarly and research content and services to Government and Corporate Clients. As a BDS, you will play a crucial role in expanding our customer base and driving revenue growth by assisting with sales efforts, providing exceptional customer support, and promoting our extensive collection of online materials.

Responsibilities:

• Lead Generation: Identify and qualify leads from various sources, including academic institutions, libraries, research organizations, and individual researchers.
• Customer Engagement: Reach out to potential customers through email, phone calls, and online platforms to introduce our online education research content and understand their specific needs.
• Product Demonstration: Conduct virtual demonstrations of our research content, showcasing its features, benefits, and usability to potential clients.
• Sales Support: Assist the sales team in preparing proposals, quotes, and sales presentations to effectively communicate the value of our research content.
• Market Research: Stay updated on the latest trends and developments in the online education and research industry to identify new sales opportunities.

Requirements:

• The ideal candidate should possess strong communication skills, a good understanding of online research platforms and Work Operating Systems.

Brief description

SunnyHills story begins in the sunny and rugged countryside of Bagua Mountain (八卦山) in central Taiwan.

Set up in 2008 in Nantou, Taiwan, SunnyHills is a specialty bakery offering authentic and fresh pineapple cakes that are traditionally sourced, made, and baked in Taiwan.

Committed to only using all-natural and fresh ingredients, SunnyHills operates not just as a bakery or a shop, but also as a farm that supplies its own pineapples, making it a true Farm-Bakery-Store concept.

Requirements

• We are looking for a competent, motivated, and ambitious Business Development Specialist (Corporate) to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you!
• You'll be directly responsible for the maintenance and expansion of our customer base.
• We are expecting you to have skills and experience in sales and in customer service, that you are self-driven and result oriented.

Skills and Qualifications

• Diploma / Degree in Marketing or Business Administration, or Related
• At least 3+ years experience in retailing consumer insights
• Experience in measuring the impact of the implementation, and zeroing in on qualitative & quantitative lessons
• Strong analytical skills – i.e. ability to work “hands-on” with multiple sources of data and information to generate insights and make recommendations
• Proven experience and track record in corporate sales

Role and Responsibilities:

• 3+ years of experience as a Sales Account personnel or similar role
• Set and manage sales goals and quotas, Good negotiation skills
• Manage the entire sales cycle
• Critical thinker and problem-solving skills
• Assist in finding prospects and leads
• Identify new sales opportunities
• Identify opportunities to up-see and cross-sell
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills
• Able to multi-task and work well independently as well as with different stakeholders
• Positive attitude and a keen interest to learn
• Ability to interact with customers, team members, and third parties

Benefits

• There is AWS and CNY bonus

Working hours

• Mon-Fri 9.30am to 6.30pm

Job Description:

• Collaborate with our AI Task Force and IT Department to explore the potential of AI tools like ChatGPT, DALL-E 2, Gamma, and similar platforms to address real-world challenges.
• Engage in designing, training, and refining AI models that push the boundaries of creativity and functionality.
• Work closely with the team to seamlessly integrate AI technologies into existing systems and workflows.
• Contribute to the creation of intelligent RPA bots that streamline repetitive tasks and enhance operational efficiency.
• Assist in curating and preparing data for AI model training, ensuring accuracy and quality.
• Document project methodologies, progress, and outcomes for clear communication and knowledge sharing.

Job Requirements:

• Enrolled in a Degree program related to Computer Science, Data Science, or relevant discipline.
• Genuine passion for AI and automation technologies, evidenced by academic pursuits, personal projects, or independent research.
• Familiarity with AI tools such as ChatGPT, DALL-E 2, Gamma, and similar platforms.
• Prior experience with AI projects, RPA tools (e.g., UiPath, Automation Anywhere, WorkFusion), or related technologies is advantageous.
• Proficiency in programming languages like Python, R, Java, or other languages pertinent to AI development.
• Prior experience with BI Tools (e.g., Power BI, Qlik, Tableau) is a plus.
• Strong grasp of machine learning principles and their practical applications.
• Exceptional problem-solving abilities with meticulous attention to detail.
• Relevant certifications or completed courses in AI/RPA will be considered a plus.

We are representing our startup tech client in the gaming industry to look for the following:

Game Operations Specialist

Responsibilities

• Design game publishing strategies on Steam tailored to the game's unique features, aiming for significant organic player acquisition.
• Foster and maintain a vibrant, active player community, ensuring valuable feedback flows to the development team.

Requirements

• Bachelor's degree or higher in any field.
• Experience in game publishing on Steam is required.
• Experience in a game's full release cycle from inception, especially in international game publishing, is preferred.
• At least 3 years' experience in Operations within game industry is required.

EA License No: 12C6254

EA Personnel Registration No: R1988167

Responsibilities

The main responsibilities of the role is to assist with the following functions:

Service provision

· Prepare legible and comprehensive working papers based on audit procedures performed

· Tracing/Verification to source/supporting documents

Requirements

· Meticulous

· Pleasant personality and organised;

· Proactive and committed to meet deadline;

· Willing to travel

.

Other information

· Location: near to Paya Lebar MRT Station

· Please state your current and expected remuneration

About Us:

Founded in 2005, Outdoor Venture distributes and retails best-in-class sports and outdoor apparel, footwear and accessories and maintains its position as a leader in the industry by representing the most authentic and innovative products.

With a passion for running and exploration, Outdoor Venture's retail concepts have become a household name among those who share our enthusiasm for products that are not only exciting but also redefines excellence. Today, Outdoor Venture has set the benchmark for an unrivalled retail experience.

Our distribution network spans over 150 doors in Singapore, Malaysia, Indonesia and Thailand, influencing the lives of countless people through our customer-centric approach.

Job Description:

This position is required to manage the company’s e-commerce marketplace channels with a focus on Shopify. The E-commerce Executive will be part of Outdoor Venture’s E-commerce team. Driving E-commerce sales and marketplace awareness for the brands under Outdoor Venture’s portfolio, which includes internationally known Fashion, Outdoor and Sports brands.

Responsibilities:

· Develop and actively manage stores on the Shopify platform

· Deep understanding on Shopify’s backend to manage OMS, product listings and store design

· Drive sales and discover opportunities by leveraging Shopify’s marketing tools such as EDM, CRM and analytics

· Acquire basic knowledge in managing mainstream marketplaces such as Lazada, Shopee and Zalora

· Work with third-party e-commerce enablers to ensure tasks are executed on time

· Ensure the catalogue and price of products online are aligned across channels

· Work with internal stakeholders for the planning of paid ads including but not limited to FB ads, IG ads and Google Display Network

· Ensure stocks are updated and reflected accordingly across all channels

Requirements:

· At least 2 years on developing and managing on the Shopify platform.

· Keen understanding on the fundamentals of managing mainstream marketplaces such as Lazada, Shopee and Zalora

· Basic design knowledge on Photoshop, Photopea or Canva is a must

· Understanding of all aspects of online selling and consumer behaviour

· Strong organisational, interpersonal and communication skills with the ability to work independently

· Passionate about e-commerce and result oriented

· Passionate about fashion, outdoor and sports catalogue

Regional Specialist, Marketing

Job Summary

• This role is responsible for the coordination and execution of marketing communications for B2B products in SEA region (Singapore, Malaysia, Indonesia, Thailand, Philippines, and Vietnam). This position reports to the Head of Department and plays key role to integrate with Digital and PR teams in building a strong brand for the company.

Key Accountabilities

• Work with regional business units on the development and execution of marketing strategies and content development for new product launches.
• Collaborate with the cross-functional teams to plan and execute integrated marketing plan and coordinate regional B2B campaigns to enhance brand presence and drive lead generation and sales conversion.
• Create compelling and targeted B2B content for offline and online platforms.
• Plan and execute B2B events to enhance brand visibility in the region.
• Ensure strict adherence to the brand guidelines across all B2B marketing materials.
• Track and report on key performance indicators (KPIs) specific to B2B marketing to measure the effectiveness of campaigns.
• Stay updated on industry best practices and emerging trends in B2B marketing to ensure the company remains at the forefront of regional marketing communications.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline.

Key Job Requirements

• Proven experience in regional B2B marketing communications, with a focus on creating impactful B2B campaigns.
• Strong written and verbal communication skills with an ability to tailor B2B messaging for diverse audiences.
• Solid project managements experience in managing multiple projects to meet tight deadlines.
• Strategic thinker with a results-oriented mindset for B2B marketing.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams for B2B success.
• Must have a sense of cultural fluency to work effectively with teams across the region.
• Willingness to travel within the region as needed.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field

As a Coaching and Development Specialist you will be expected to deliver comprehensive, high quality and outcome-focused employment services to a caseload of job seekers who are People with Disabilities (PWD), in line with Ingeus’ core values.

• Building appropriate and professional rapport with clients, demonstrating the benefits Ingeus’ services can provide. This will be achieved through face to face initial appointments and ongoing engagement activity through a variety of mediums.
• Managing a caseload of clients with differing levels of readiness for work tailoring your approaches and managing your diary to deliver the best results for your clients
• Working in a performance-driven environment to stretch but realistic targets. Your goal as a Coach is to place as many people as possible into jobs and you will deliver these results for our clients using your creativity, tenacity, and passion
• Conducting a diagnostics assessment with all referred clients to assess job readiness and the appropriate level of support required on the customer journey.
• Providing intensive support to all clients with job searches on a one-to-one basis and in group settings dependent on the customer journey identified by the diagnostic assessment.
• Conducting job search and job matching in partnership with the client using a variety of sources and techniques.
• Assist client in preparing resumes and cover letters to a high standard in line with identified best practices.
• Coaching and preparing the client for job interviews.
• Providing initial in-work support for the first 1 months of employment with the aim of helping the client be successful in the job.
• Ensuring that relationships are maintained with key internal partners including the administrative and employer servicing teams.
• Facilitating job focused group work for clients.
• Ensuring that all documentation relating to the client is completed and maintained in an accurate, timely and respectful manner.
• Conducting employment market analysis and support Employer Services colleagues with business development activity.
• Building rapport with employers who are keen to hire and support clients who are PWD.

Job Requirements

• A minimum of 1 year working experience supporting PWD is a requirement.
• Ability to build rapport and experienced in working with PWD.
• Ability to think creatively with a "can do" attitude
• Demonstrates excellent communication and listening skills, understands its importance in both client relationships and teamwork
• Positive and willingness to learn.
• Demonstrates excellent organization and planning skills showing an ability to work well under pressure or in difficult situations and build empathy with clients

Job Summary:

• Experience in working in GMP manufacturing environment.
• Bonus Provided
• Work Location: Central-East

Job Description:

• Conduct QC checks for incoming materials, in-process, and finished products.
• Perform performance qualification for equipment and method validation.
• Conduct QC stability tests as per GMP and regulatory standards.
• Troubleshoot product and quality issues during production.
• Maintain and clean lab equipment regularly. (flow cytometer, PCR thermal cycler, etc.)
• Coordinate QC sample shipment and testing with external labs.
• Assist in reviewing protocols, reports, and SOPs.
• Escalate quality and compliance risks to management.

Requirements:

• Diploma/Degree in Engineering (Chemical/Biomedical), Biotechnology, or Life Sciences.
• Minimum 2-3 years of relevant QC experience.
• Preferably work experience in qPCR, flow cytometry, and ELISA.
• Knowledge of GMP and regulatory requirements.
• Work environment: Laboratory.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Since 2011, Wise has had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders. We’re just at the beginning of our story and growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Embed the financial risk management within the Asia countries, as per the regulatory requirements. Perform gap analysis against regulatory requirements, assess and work towards remediation.
• Support appropriate reviews, update, and maintenance of financial risk such as capital management, ICAAP, exit plans, monitor credit exposure, losses, etc.
• Lead and conduct risks assessments relevant to business and provide regular risk reporting and deep dives on relevant risk changes at the committee’s and board.
• Work with business to provide constructive feedback on remediation to business partners and provide governance related support.
• Assist with the regional implementation of Enterprise risk management framework, including risk appetite statement (RAS) and measure using key risk indicators (KRI’s) for key risks within the countries.
• Monitor and manage risks against set appetite for regional entities.
• Support in governance related to risk event and incident management from a 2LoD perspective.
• Delegate for regional risk lead for senior management/ committee reporting.
• Provide support to the group risk management function.

This role would be great for someone who has:

• Experience in mid-level risk management.
• Proven experience as a risk manager with experience in implementation of financial risk frameworks such as liquidity and prudential risk.
• Good understanding of risk management and risk reporting systems with ability to develop the systems.
• Comfortable in managing stakeholders.
• Preferably in a Second line risk management role within a financial institution.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

• Responsible for the optimization of ASO of the company's products in Google Play and App Store, aiming to improve the conversion rate and natural volume of users' downloads
• Responsible for ASO data analysis, giving optimization suggestions and formulating corresponding strategies
• Responsible for the ASO strategy research and analysis of competing products, grasp the current status of products and operations, and put forward demands
• Formulate ASO optimization plan according to different product characteristics and market feedback
• Responsible for the planning, execution, and follow-up of ASO work, establish a work process, and coordinate relevant departments to implement the project
• Be sensitive to the rules and any changes of Google Play and App Store, have a deeper understanding of the new features of the store, and apply them to the actual work;
• Developing App Store Optimization (ASO) strategies to ensure that all relevant apps appear at the top of the search results in all applicable App stores
• Create and implement best-in-class ASO strategies to increase the conversion rates on the app stores, maximize our apps’ visibility and increase downloads.

Required Skills and Qualifications

• Bachelor’s degree in business, marketing, or related field
• 3-5 years of experience in ASO with strong expertise in mobile apps.
• Up-to-date with the latest trends and best practices in mobile digital marketing and ASO.
• Familiarity with Google Analytics and other analytic tools.
• Excellent written communication skills.
• Ability to multitask.
• Experience with ASO – Must
• A strong understanding of Keyword research
• Proven knowledge of mobile platforms and technologies
• An excellent understanding of the different App stores and their processes
• Native English speaker
• Proficiency in additional languages – strong advantage
• Excellent analytical skills
• Creative and technical mindset
• Ability to work autonomously and in a self-directed manner

Role Overview:

The Creative Content Specialist will be the mastermind behind our engaging content, playing a pivotal role in managing social media platforms, crafting newsletters, spearheading promotional campaigns, enhancing in-store visual merchandising, and producing high-quality image and video content. This role demands an individual with exceptional English and writing skills, coupled with a flair for visual storytelling.

Key Responsibilities:

• Develop and implement innovative content strategies for our social media presence to boost engagement and brand awareness.
• Craft compelling newsletters and promotional campaigns that resonate with our audience.
• Produce high-quality, engaging image and video content for diverse marketing initiatives.
• Write and edit insightful blogs and articles, incorporating SEO best practices.
• Collaborate with Key Opinion Leaders and Consumers to expand brand visibility.
• Engage with press and media for collaborative content distribution and brand promotion.
• Design and manage visually appealing in-store displays to enhance customer experience.
• Monitor content performance, leveraging insights to refine and optimize strategies.
• Stay abreast of the latest trends in content creation and social media to keep our brand relevant and fresh.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Journalism, or related fields.
• Proven experience in content creation, social media management, and digital marketing.
• Outstanding command of the English language, both written and verbal.
• Skilled in graphic design, image, and video editing.
• Solid understanding of SEO and content marketing strategies.
• Excellent organizational skills, with the ability to handle multiple projects simultaneously.
• A keen eye for visual branding and aesthetic presentation.

Desirable Skills:

• Proficiency in using analytics tools for content performance tracking.
• Knowledgeable in customer engagement and community management techniques.
• A team player, capable of collaborating effectively with various internal and external stakeholders.

What We Offer:

• Competitive salary package.
• Opportunities for professional development in the e-commerce sector.
• A dynamic and supportive work environment.

• Checking cleanliness at hawker center
• Responsible for clearing soiled dishes, clearing rubbish, and all general table-top cleaning in a hawker centre.
• Managing the plates and coffee cup supply
• Participate in staff recruitment, selection, and training
• Supervise and schedule staff
• Ensure customer satisfaction
• Resolve customer complaints and internal staff conflicts
• Order and maintain inventory control costs
• Ensure compliance with food health and safety regulations
• Follow food safety regulations
• Oversee a team of table top cleaning, dishwashing, and throw rubbish
• Plan work and coordinate activities by Supervise, instruct, and give on-the-job training to others
• Reports quickly to the supervisor/boss if any problem arises and also recommends solutions
• Perform any other duties as assigned by the manager/boss.
• Establish and maintain satisfactory working relationships with subordinates, supervisors, Managers and Boss.

Requirements

• Full-time positions available
• With or without experience are welcome
• Hardworking, honest, and responsible individual
• Willingly to follow instructions

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

Job Descriptions

· Support project requirements through the aid of the BIM-Lead’s Instruction.

· Support project modelling requirements for the project, ensure timely deliveries of the outcome.

· Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

· Generate documentation and shop drawings directly from BIM Model.

· To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

· To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

· Degree/ Diploma in Architecture/ Engineering/ Construction

· Familiar with code requirements and BIM submission standards

· Proficient in the use of BIM software, Bentley & ARCHICAD

· Minimum 3 years of relevant working experience in the built environment industry

· Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

As Inside Sales Specialist, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer accounts.

What will you deliver?

• Provide support to outdoor Sales and Customers’ quotations and inquiries.
• Process & follow up customers’ Purchase Orders.
• Coordinate shipment procedure between customers and internal customer care team and monitoring of delivery schedules.
• Work with internal team to support and resolve customers’ issues.
• Assist outdoor sales to grow the company’s business opportunities by identifying prospective customer.
• Follow up opportunities and convert them to orders.
• Gather market and customer information and provide feedback on buying trends.
• Establish and maintain client relationship.
• Responsible for sales administration, internal process control to ensure smooth closure of sales transactions as well as assist to solve issue.
• Provide effective sales support in the interface with customer and vendors to point of delivery.

Key Qualifications

• Preferably with at 2 to 3 years of experience
• Service-oriented mindset and good customer service skills
• Fast paced environment, able to multi-task and handle high volume workload
• Versatile and able to cope with work stress
• Meticulous and organized
• Proficient in MS Office