Job Description

Responsible for technical transfer from Head Office (Japan) and new products testing;

• To assist customers during material evaluation and qualification phases with the Company's products.
• To lead a project to develop epoxy molding compounds and adhesive materials for automotive market.
• To work closely with R&D team in Head Office (Japan).
• To work closely with Japanese group customers (necessary to communicate in local language) in the development of suitable material configurations to meet customers’ needs and providing technical support to them.
• To conduct experimental research on properties of the Company's products, as well as conducting analysis and investigative tests .

Requirements

• Degree / Master in Polymer / Materials Engineering / Applied Chemistry
• Minimum three years of relevant work experience in semiconductor industry, and must be familiar with characteristic of epoxy molding compounds and adhesive materials for automotive use.
• Required to have a detailed knowledge on: -

1. reliability requirement for automotive semiconductor.
2. composite material between organic and inorganic.
3. organic synthesis and adhesion between polymers and metals.
4. polymer production process especially for Epoxy and Phenolic resin.

• Familiar with Japanese Patent system.
• Familiar with raw material regulation in following countries; Japan(Japan CSCL), USA(TSCA), EU(EINECS, REACH), Korea(ECL), Philippines(PICCSS), China(IECSC), Taiwan(ECN).
• Industrial experience in failure analysis (FA or polymer science and semiconductor material composition) is necessary.

Main Duties and Responsibilities:

- Maintain the document control and support documentation-related work in Quality Assurance Department. This include tasks such as electronic application, scanning, filing, archiving and retrieval of documents.

- Ensure administrative database and system are kept up-to-date.

- Support to prepare documentation to customers related to product content environmental enquiries such as RoHS, REACH and other substances of concern.

- Review and prepare monthly submission of samples for ICP test.

- Routine review of SPC and control limits including update to relevant system.

- Support Engineer to consolidate test result and prepare basic test report for customers.

- Any other duties that commensurate with this role.

Skills and Requirements:

- O-Level or O-Level Equivalent

- Administrative experience preferred

- Proficient in Computer and Microsoft Office (Excel, Word, Powerpoint)

- Detail-oriented

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

Job Description:

1. Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.
2. Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM) should have a strong understanding of the product and its practical application.
3. Customer Empowerment: Provide in-depth training that combines product functionality with operational solutions. Collaborate with customers to develop best practices.
4. Customer Maintenance: Establish a customer health model, take measures for at-risk customers, proactively follow up with customers to reduce churn rate, analyze and uncover reasons for customer churn, and manage churn situations.
5. Customer Lifecycle Management: Manage the customer lifecycle, enhance customer engagement and health, improve product satisfaction, and promote customer repurchase and renewal.
6. From the establishment of business opportunities, understand customer needs, follow up on requirements and progress, and collaborate with pre-sales, delivery, sales, and product teams to facilitate customer trials.
7. Upselling: Identify new business scenarios and pain points for customers during product usage to create cross-selling opportunities and drive additional purchases of other company products.
8. Customer Renewal: Analyze customer profiles and lifecycle information to determine factors influencing renewal. Develop communication plans in advance and achieve customer renewal rate targets.

Job Requirements:

1. Education and Experience: A bachelor's degree or higher is required. Experience in retail management software and the B2B industry is preferred.
2. Personal Qualities: Excellent communication, presentation, planning, and implementation skills are essential. Strong customer relationship management abilities, an empathetic mindset, and the ability to think from a customer empowerment perspective, creating resonance and collaboration with customers.
3. Cultural Alignment: A customer-first approach, with the goal of customer success in projects. Value-oriented output, direct and straightforward communication, and fast and efficient execution are expected.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

RESPONSIBILITIES

1. To support the Director of Nursing in leading Quality projects and other complex projects :

· Lead Quality Projects

· Kick start in tracking and collection of relevant date for analysis

· Ability to churn out charts and progress reports in accordance with the data collected

· Ability to analyse complex scenarios and provide suggestions/solutions

2. To support the Nursing Department in all administrative functions such as:

· Filing

· Co-ordination of incoming and outgoing emails/ mails

· Monitoring stationary usage, transport request

· Raising purchase requisition

3. To assist in the administrative aspects of maintenance of ward equipment, including liaising with internal departments (Purchasing, Facilities, etc) to get matters resolved

4. To support Nursing by participating in the various activities organised by Singapore Christian Home

5. To assist in administrative preparation for events, meetings, workshops which is under the Nursing Department. (Preparation of materials, refreshments, food, etc)

6. To participate and render support in corporate events and activities

7. To support entries into the ECCareSuite system

REQUIREMENTS

- GCE O/ N Levels

- Certificate in Office Skills

- Preferably with 2 years of relevant working experience

Job purpose

The Human Resource Specialist is responsible for providing comprehensive support in human resources and HR administrative functions within the organization with a focus in payroll. This role plays a vital role in managing day-to-day HR operations, maintaining employee records, coordinating recruitment and onboarding processes, managing employee benefits, and ensuring compliance with labor laws and regulations.

Duties and responsibilities

Payroll :

• Process end-to-end payroll for Company with a headcount of around 200 including, but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF taxes, other statutory payments.
• Ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A.
• Prepare payroll-related reports for management, government agencies, and auditors as required.
• Assist in the implementation of payroll system upgrades to enhance operational effectiveness.
• Maintain the confidentiality and integrity of payroll data and information.

Talent Acquisition and Training :

• Manage the entire talent acquisition function to support expansion of company, including job posting, screening resumes, scheduling interviews, and conducting reference checks.
• Assist in drafting and updating job descriptions and specifications.
• In charge of onboarding / off-boarding of employees.
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits.
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Maintain the applicant tracking system and ensure accurate and up-to-date recruitment records.

Training and Development:

• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Assist in organizing and coordinating training programs, workshops, and seminars.
• Liaise with external training providers and internal stakeholders to ensure training logistics and materials are prepared.
• Maintain training records and evaluate training effectiveness.

HR Operations:

• Responsible for all lifecycle events i.e. Contract renewal, internal transfers, probation review, promotion, etc. make sure the process is complete, required files are documented, data are updated in systems.
• Administer and maintain accurate employee records, including personal details, attendance, leaves, and performance evaluations.
• Coordinate and conduct new employee onboarding and orientation programs.
• Assist in managing employee benefits, including insurance coverage, leaves, and HR related claims.
• Support the implementation and administration of HR policies and procedures.
• Assist in conducting employee engagement initiatives and surveys.

Administration:

• Support in organising company events including festival celebrations, anniversary dinner and team-bonding events.
• Assist in preparing reports, presentations, and correspondence
• Ad-hoc duties as assigned

Qualifications

• Possess at least Diploma in HR / Business Management or equivalent qualification.
• At least 3 years of experience in payroll processing and administration, preferably in a fast-paced environment
• Proficiency in Infotech payroll software / systems, Microsoft Excel and other relevant software applications.
• Take responsibility & ownership of assigned job-scopes.
• Strong understanding of payroll principles, taxation and laour laws / regulations in Singapore
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion and maintain a high level of integrity.
• Detail-oriented with strong organizational and time management skills.
• Proactive and able to work independently as well as part of a team.
• Ability to prioritize tasks, meet deadlines and work effectively under pressure.

Working conditions

• Take responsibility for and ownership of assigned job-scopes.

Job Duties & Responsibilities

· Submit Trip form to superior on daily basis

· Observe and report equipment or mechanical failures immediately

· Manage routes and routines so they proceed in the most efficient way possible

· Find ways to conserve resources, including fuel, to benefit the business

· Serve as a brand advocate and ambassador in every interaction with clients and the public

· Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management

· Maintain Prime Mover in good working condition

· Comply with all LTA and in-house regulations and rules

· Ensure proper documentation

Job Requirements

· Valid Driving License

· Minimum 3-year experience

Requirement: :

1 Have a valid class 3/4 driving license.

2 Familiar driving in Singapore roads.

3 At least 4 Year(s) of working experience and have experience in the related field is required for this position.

4 Candidate must possess at least education Civil Engineering Degree.

5 Need to Know Autocad Software, Microsoft Word / Excel, PDF Editor Software

Job Description :

1. Provide analytical support to General Manager in executing assigned projects.

2. Plan and coordinate project activities for timely completions.

3. Assess potential issues and technical challenges and accordingly develop resolutions.

4. Interact with various teams to coordinate project activities.

5. Participate in project design meetings and recommend improvements if needed.

6. Assist in project design and development activities.

7. Work with General Manager in change order management, project tracking and document control activities. 8. Track project progress and ensure all project activities are completed on-time.

9. Monitor project schedules regularly to determine any delays or deviations.

10. Attend project meetings and follow-up with outstanding tasks.

11. Develop project reports for management and clients.

12. Analyse and resolve project issues in a timely and accurate manner.

13. Coordinate with management in developing project scope, plan, deliverables, budget and milestones.

14. Oversee project correspondences and prepare and review project related emails, letters, proposals, memos, meeting minutes and other documents.

15. Review contract requirements and process invoices in timely manner.

16. Need to Know Microsoft Office (Excel,Word, Powerpoint) and Auto Cad Sofware.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Job Description
Department: Regional Legal
Report to: Legal Manager
Supervise: -
Functional Relationships with: Administration, Factory, Sales & Product Division staffs in ASEAN and India

Position Profile
Based in: Singapore
The successful candidate will: be engaged in contract support, managing disputes and compliance program.

Key Duties & Responsibilities

• Provide legal support for daily operation, as well as projects assigned as person in charge (such as legal research and writing, drafting, proofreading, reviewing and arranging for execution of relevant contracts, creation and update of templates and the like)
• Provide refresher training for sales members in ASEAN + India on Purchase Agreements and Non-Disclosure Agreements and any relevant contracts to improve their awareness with regards to the potential legal risks
• Proactively address legal issues with legal firms including disputes, litigation, and any regulatory matters that might affect Murata’s business in ASEAN + India
• Conduct compliance trainings relating to anti-cartel, anti-corruption, anti-fraud, conflicts of interest, whistleblowing and the like, and review relevant materials as appropriate
• Management of whistleblowing system as window person and supporting investigations of reports via such system and other major misconducts by employees if any
• Review and revise internal rules related to compliance
• Look into latest information on legal matters including revisions of laws and regulations in ASEAN + India, and provide such information to our affiliates therein
• Advice and support to external audits on legal domain
• Assist in improving work efficiency to current administration structure
• Dealing with regulatory matters including correspondence with regulators and regulatory examinations of Security Export Control regulations
• Guidance and training for young legal staff through sharing of experience

Ability / Competency Required

• Degree/Diploma in legal field, international business or equivalent
• Minimum 4-7 years of legal experience working in law firms or as an in-house legal and compliance
• Experience on advising on intellectual property and information security matters
• Highly competent with MS Office (Power Point, Excel and especially Word)
• Good communication and presentation skills
• Able to multi-task and self-motivated individual under a challenging work environment
• A team player with a positive attitude, independent and pro-active individual
• Able to travel for ASEAN and India region
• Good social etiquette and writing skills
• Outstanding attention to detail and deadline-oriented
• Challenging mind for Murata’s business not only traditional but new business as legal professional

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.
Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Role:

The Supplier Quality Associate Engineer is responsible for inspection of new part, and advance inspection planning for NPI projects. He / She is also the interface between the internal factories globally in terms of material quality. The incumbent is required to work closely with supplier quality engineers in Asia and Europe.

Responsibilities:

• First article, Incoming inspection on mechanical and electrical parts
• Support R&D for prototype inspection
• Internal calibration for gages, jigs, and fixture
• CMM programming for new parts
• GOM or other optical inspection for prototype parts
• Supplier Source Audit
• Assist Engineer in non-conformance management.
• Training intern
• Ensure supplier uses the right equipment for inspection.
• Other admin work related to supplier quality that include purchase request

Requirements:

• Degree/Diploma (with relevant experience), preferably Mechanical / Electrical engineering
• Minimum of 2 years of similar experience in original equipment manufacturer / contract manufacturing.
• CMM Programming skill, preferably Zeiss
• Drawing knowledge preferably Advanced Geometrical Dimension and Tolerancing knowledge
• Preferably inspection knowledge on PCBA, cable and other electrical parts
• Able to travel to supplier in Singapore and Johor Bahru in Malaysia
• Calibration process knowledge

Job Description:

• To carry out Structural and Welding inspection and test of fabrication material / work including documentation.
• Prepare Inspection Test Plan (ITP) for main-con / consultant.
• Verify all incoming materials and products as per requirement
• Inspection at vendors shop facilities and work-sites, on fabricated steels, steels structure, blasting, painting works, galvanizing or other installation works per BSEN and AWS codes, including verification of tests at their premises.
• Prepare and compile inspection reports, non-conformance reports and other quality control documents.
• Ensure the deliverables of projects meet clients quality and safety requirements
• Evaluate quality and safety non-conformance report and provide corrective measures

Requirement:

• Minimum 2 years in Inspection & QC of Construction for Structural Steel
• Sound knowledge of WPS preparation and conduct WQT for welder
• Good communication and presentation skill
• Good interpersonal skills
• Good working knowledge in all Singapore and international codes and standards on related fields
• Ability to lead and instil team spirit in work.
• Certified Welding Inspector or Equivalent is an added advantage

Job Description

• Provide pricing support for all services, including but not limited to telecom services, Cloud, ICT, IoT, up-to-date IT , etc..
• Provide pricing support to CMI sales under Asia Pac regional HQ, and liaise with partners for the best price and best performance solutions with tight schedule.
• Develop and maintain good relationship with global and local providers and carriers across regions.
• Pricing approval and analysis.

Requirements

• Candidates should possess a bachelor's degree or above in the relevant academic field or major.
• Minimum 5 years of experience in global telecom and/or IT business.
• Candidates with more experience will be considered for a senior role.
• Proficiency in MS Office applications and Chinese Word Processing.
• Excellent teamwork skills, hardworking, self-motived and able to work under pressure.
• Good communication and interpersonal skills.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Direct report to Quality Manager

· Work closely with Quality Manager

· Perform Quality Inspection in accordance with the Performance Assessment Worksheet

· Tracking and ensuring inspection done and action taken as per contract requirement

· Taking down reports on Inspection, communicate/explain findings – Updating Quality Manager

· Proper documentation control

· Perform IDIQ project inspections.

· Other duties assigned.

BASIC JOB QUALIFICATIONS

· Must have adequate English communication skill (oral and writing).

· General knowledge on Building and Facility Maintenance and Repair

· Computer literate – Excel and Word

· Practical knowledge on Building Construction

· Basic Experience on Air Conditioning, electrical operations & any other M&E related is a plus

· Takes initiative and able to work independently.

· Must have Class 3 driver’s license.

- Junior position

Ugene Lab is the premier food testing laboratory. We provide customers with a broad range of microbiological and chemical testing, rapid testing, hygiene monitoring and specialized test methods developed to meet customer needs.

Responsibilities:

• Implement, maintain and improve the quality management system (ISO 17025).
• Drive quality improvements and proactive participation in continuous improvement.
• Handle all assessments by accreditation bodies and audits by clients.
• Manage internal audits across management system and laboratory.
• Monitor laboratory test equipment for calibration.
• Ensure corrective and preventive actions identified are implemented and verified in a timely manner.
• Manage external and internal proficiency testing programs and prepare compliance and improvement metrics as required.

Requirments:

• Bachelor's Degree in Science or Engineering.
• Minimum 2 years experience in managing quality management systems within testing, inspection or certification environment.
• Demonstrate experience auditing against ISO/IEC 17025.
• Sound knowledge of equipment calibration and analyzing proficiency test data.

XCL World Academy is seeking to recruit a Digital Marketing Specialist who is creative, meticulous, resourceful and has passion in the marketing field, including digital marketing, social media management, content creation, communication, and other media-related engagement.

Main Responsibilities

• Plan and execute events and partnerships for local and regional business expansion strategies.
• Develop market intelligence/research to support tactical digital marketing planning and campaign execution for enrolment opportunities.
• Strategize and plan all digital marketing, including SEO/SEM, A/B testing, marketing database, email, social media, and display advertising campaign.
• Media Agency Management to execute local and overseas digital marketing campaigns.
• Measure and report performance of all digital marketing campaigns.
• Conduct social listening and analyse findings.
• Identify best practices and trends to create visually impactful messaging.
• Review websites and propose enhancement for performance and user experience optimization.
• Support Marketing and Admissions in other tasks, as reasonably requested.

Person Specifications

• Minimum Diploma or Degree in Marketing or other relevant courses.
• Minimum 3 - 5 years in a similar role.
• Experience in digital marketing and Google Analytics is required.
• Experience working with digital marketing tools (Semrush, Ahref etc.)
• Passionate about social media.
• Advanced level of written and spoken English language skills.
• Proficiency in other languages will be an added advantage.
• Excellent interpersonal, and stakeholder management skills.
• Excellent prioritisation and time management skills, resilience to work through tight deadlines and challenges that arise.
• Ability to work both independently and as part of a team.
• Comfortable working in a fast-paced environment.
• Experience in working in a school environment is an added advantage.

Application

Interested applicants are welcome to apply by 22 April 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Job Description

• Pull orders and prepare for outgoing jobs e.g. loading the materials onto the lorry.
• Pick up materials as needed and organize the materials/products in the lorry.
• Load all tools and installation equipment onto the lorry for deployment and use at the site.
• Safely transport heavy products such as kitchen tops, counter tops, etc from the production floor to lorry and to installation site.
• Lay down protective barriers and prepare job sites for error-free installation.
• Perform installation of Granite, Marble, Quartz, Sintered Surface kitchen countertops, sinks, backsplashes, feature walls, etc.
• Ensure quality and precise installations using skilled craftsman methods/techniques to ensure near perfect installation of our products.
• Ensure all measurement and installation tasks are completed on time.
• Provide courteous customer service to our customers.
• Maintain a safe, organised and clean work environment at job sites.
• Process appropriate paperwork regarding the materials/job orders.
• Maintain the cleanliness and neatness of the lorry.
• Support other teams when required.
• Perform other duties as assigned.

Job Requirements

• Possess at least a Singapore Class 3 driving license.
• Candidate should preferably possess at least a Primary/O-Level certificate.
• Physically strong and able to deal with heavy weights e.g. 20kg and above.
• Prior experience with stone fabrication and/or installation will be an advantage.
• Understand simple English.
• Strong attention to details, precise, meticulous and good organisation skills.
• Able to work independently under minimum supervision.
• Must be able to work and communicate well with customers.
• Comfortable with using digital devices such as tablets for checking and updating schedules.
• Have positive attitude and willing to learn.
• Take pride in what you do and show integrity as a Lian Hin employee.

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Customer Solutions Specialist to join us in Singapore! The Customer Solutions Specialist will be responsible for business analytics, analyzing internal and customer data to help maintain and develop relationships with existing customers and open opportunities at new customers. This role requires a versatile and driven individual with broad business acumen and excellent verbal/written communication skills. This individual should be adept with cross-cultural business relationships and flexible hours dictated by international business.

Essential Duties and Responsibilities:

• Working directly on data mining and related data solutions for problem solving related to supporting customer needs.
• Data analysis of internal, marketing and customer data to support business development activities.
• Responsible for collecting market data and communicating current and emerging needs for current and new accounts within the segment and region to drive value propositions development.
• Support negotiations about pricing, delivery, etc. within the boundaries set by Director or VP of CRM, and responsible for quotations handling, sales agreements, and accountable for credit limits.
• Assist in developing long-term, mid-level relationships at customer accounts
• Works closely with CBO team and may need to attend regular production meetings and manage escalations
• Responsible for working with Director on positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market.
• Supporting the development of relationship map of key organizations in the value chain, increasing coverage/ networks within the accounts’ organizations focusing on engineering, technology, and sales.
• Responsible for providing sales forecasting monthly or as required
• Communicate via written and verbal reports weekly and monthly on progress and issues at Account with recommendations as to next steps needed at the account.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities:

• Execution excellence & accountability
• Demonstrated persistence and tenacity.
• Ability to prioritize projects and respond to customer needs
• Experience in a matrix organization, experience working with colleagues.
• Strong verbal and written communication skills
• Strong Excel and PowerPoint skills
• Database query skills

Educational/Certification Requirement:

• BS in Business, Engineering preferred or equivalent

Experience Requirement:

• Minimum 3 years of relevant experience in the field of sales, account management, business analytics and/or business development.
• Ability & willingness to work at all levels of the organization to get the job done.
• Analytical, with good judgment, business sense, and problem-solving skills.
• A strong negotiator who is able to identify customer’s needs and persuasive in presenting ideas.
• A team player, able to work interdependently

Business Travel:

• Willing and able to travel Internationally to support customer meetings, training and internal meetings, as required

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

**Working hours 8.30am-5.30pm

**Basic $2500-$3300**Nearest MRT, Sembawang, North Link Building Carpentry factory

**Interested candidate pls contact Julia 91230789

Job Description:

**In charge of operation and maintenance of CNC machine for woodworking

** design and develop new carpentry fabrication methods

**Advice clients on carpentry design and provide quotations

**Source for hardware related to woodwork

** Supervise construction of carpentry work

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

Woodlands 家私厂聘请家私木工

头手/中工多位

工作时间 ：

星期一至星期六 ， 9am - 6pm

星期天公共假期休息

加班一天可以至少3小时以上

有兴趣安排面试的求职者,星期一到星期五早上九点至下午五点打電話跟我們联系:

Ms Tan

6262 1559

• Sourcing and negotiating quotation of material.

• Quantity taking off and cost estimation for quotation and/or tender.

• Preparing and submission of progress claims and variation orders.

• Evaluate and certifying of sub-contractor’s claims.

• Measure work done on site (if necessary)

• Finalization and closing out of project accounts.

• Follow up quotation with Main Contractor and/or Suppliers.

• Prepare LOA to sub-contractor.

• Preparing safety documentation for submission.

• Summarizing project defects to site supervisor.

• Follow up and comparing monthly payment response.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.