1. Review and refining existing process flow, and process failure mode and effect analysis (FMEA)
2. Optimizing existing standard operating procedure for quality inspection, cycle time for inspection activities & calibration schedule program.
3. Data trending of quality complains & defect, NC & CAPA through use of SPC.
4. Ad-hoc activities for LHR review and documentation.

Job Descriptions:

- To support in ensuring the product quality in satisfying company and customer need and requirements

- To support in ensuring quality control through documentation such as maintaining of QC report, SOP specifications and test methods are available.

- Perform internal and external audit to compliance with QMS requirement.

- Support Production on all quality-related activities, including working closely with supplier and Engineering

- Participate in investigations and ensure CAPA findings, risks, recommendations, Non-Conformances reporting and outcomes are appropriate and are clearly documented and communicated

- Oversee implementation and improvement of IQC, IPQC, OQC process related to customer's products in a timely, efficient, and effective manner.

Requirement : -

- Ability to work under pressure

- Experience in Quality control under semi-conductor manufacturing equipment.

- Able to work independently

- Minimum Diploma qualification

- Able to work late if require.

Job Summary:

The BOM (Bill of Materials) Specialist is mainly responsible for leading the creation, maintenance, and management of accurate and comprehensive Bills of Materials and router within the company’s ERP system. This role is crucial for ensuring the integrity of product configuration data, supporting production planning, material procurement, and overall supply chain efficiency.

Essential Duties and Responsibilities:

• Include the following. Other duties may be assigned.
• Lead the creation, updating, and maintenance of parts, BOMs within the ERP system, ensuring data accuracy and completeness.
• Collaborate with engineering, production, and procurement teams to gather, verify, and implement product structure and component information.
• Manage the implementation of engineering change orders (ECOs) into BOMs, aligning them with production requirements.
• Ensure that BOM data supports material requirement planning (MRP), inventory control, and procurement processes.
• Identify, analyse, and resolve BOM discrepancies in collaboration with cross-functional teams.
• Mentor and support junior staff in BOMand router management and best practices.
• Drive continuous improvement initiatives in BOM, router or etcmanagement and configuration data processes.
• Develop and analyse BOM-related reports to support strategic decision-making.
• Support engineers on documents help request with cross function team work, such as initiate and follow up different kinds of forms, follow up change plan progress etc.
• Support engineering manager on administrative tasks for whole engineering department.
• Support engineering manager to manage ECO change plan progress summary for KPI and MOR report. Push related engineers to close change plans within KPIs.
• Ensure compliance with company policies, industry standards, and regulatory requirements in BOM management.
• Any other tasks assigned from supervisor.

Authority:

• The BOM Specialist has the authority to approve BOM updates and changes, including the implementation of engineering change orders (ECOs) into the system, which aligned with engineer’s requirement.
• This position also has the authority to recommend process improvements and lead initiatives within the BOM management function.
• While the BOM Specialist does not have direct reports, they have the authority to mentor and guide junior team members, providing training and oversight as needed

Education/Experience and Qualifications:

• Bachelor's degree in Engineering, Supply Chain Management, or a related field.
• 3-5 years of experience in BOM management or a related role in a manufacturing environment.
• Strong expertise in ERP systems and BOM management processes.
• Proven ability to work effectively in cross-functional teams and lead initiatives.
• Advanced proficiency in ERP systems, particularly in BOM management modules; strong Microsoft Excel skills, including the ability to use advanced functions and pivot tables.
• In-depth understanding of product lifecycle management (PLM), manufacturing processes, inventory management, and engineering documentation.
• Strong analytical skills with the ability to troubleshoot issues, interpret complex data, and generate actionable insights.
• Excellent verbal and written communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
• Ability to lead projects, mentor junior team members, and drive process improvements.
• Exceptional attention to detail, ensuring the highest levels of accuracy in all work.

• Clean vertical surfaces, glass and ceiling
• Dust, clean and polish all items within the premises
• Empty waste bins.
• Keep drains clean.
• Maintain cleanliness of assigned areas.
• Polish glass doors.
• Refill consumables of toilets and premises.
• Report anything in need of repair or replacement to the supervisor.
• Sweep, mop, or vacuum floor or carpets of assigned areas including driveway and carpark. (Using a high-pressure water jet pump)
• Wipe table tops, shelves and partitions of assigned areas.
• Laundry Services.
• Cleaning of Toilets.

Work Location: 1 or 5 Senoko Road

Working schedule: 5.5 days workweek, based on roster. Rest day on any day of week.

Overview of the Job Responsibilities
As a Marketing Specialist, you'll play a key role in developing and executing strategic marketing plans to elevate brand awareness, enhance customer engagement, and drive revenue growth.

Your responsibilities will include supporting digital marketing, content creation, product promotions, and brand management. You will also work closely with other departments to ensure that our marketing initiatives align with the Group’s overall objectives.

Job Responsibilities:

1. Create and implement marketing plans that match our company’s goals.
2. Manage marketing projects to ensure they are completed on time and within budget.
3. Lead our digital marketing efforts, including SEO, SEM, social media, and online ads.
4. Develop strategies for new product launches to ensure successful market entry.
5. Develop go-to-market strategies for product launches, ensuring effective positioning and messaging.
6. Work with Sales and other teams to align marketing with business objectives.
7. Report marketing performance to Management and suggest improvements.
8. Any other ad-hoc duties as assigned.

Job Qualifications
Education Required:

• Bachelor’s Degree in Marketing, Business Administration or related disciplines.

Experience Required:

• Five (5) years of relevant experience in Marketing, with at least 2 years in a leadership role is preferred but not required.
• Having a strong understanding of the construction industry and market trends will be an added advantage.

Competencies and Skills Required

• Excellent communication and project management skills.
• Ability to think strategically and execute marketing plans.
• Proficient in digital marketing tools and channels.
• Strong analytical skills to turn data into actionable insights.
• Results-oriented approach.

JOB DESCRIPTION:

Department: Production Quality control

Reports to: Quality control and Quality assurance Manager

Functional relationships:

- Production, Production engineering, Production control, Production planning in same site

- Same with above in HQ, Factory in several countries’ affiliates

POSITION PROFILE:
This position is to organize quality improvement activity, non-conformance control to stabilize the process and to improve product quality and prevent customer complaint(Especially taping). Performing product analysis using particular equipment, handling customer complaint and responding to customer audits and horizontal deployment while influencing related members arealso expected.

Key Duties & Responsibilities:

· To Develop, apply and maintain quality requirements and standards for development and manufacturing products

· To Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and reports

· To monitor the product quality and process.

· To report to management on quality issues, trends and losses.

· To handle non-conformance products and make judgement affected product quality.

· To participate and lead in internal and external quality audits

· To conduct periodical information sharing meeting with Japan and oversea affiliates.

Ability/Competency required:

· Bachelor’s degree or master degree in any Engineering field.

· Minimum 2 - 3 years working experience in Electronic components(MLCC) manufacturing quality control and assurance field.

· Having MLCC products and process knowledge.

· Good written and communication skills

· Japanese speaking is required to liaise with clients and/or overseas colleagues in Japan and other overseas affiliates

· Having logical thinking and being meticulous with good attention to details.

· Dedicated team player with strong job commitment.

Having proactive attitude and strong communication and interpersonal skills.

· Having QMS structure understanding based on ISO9100/IATF16949 and VDA6.3.

The Executive will be responsible in the administrative, management and coordination of the clinical quality, patient safety, clinical risk, quality improvement programmes, and Healthcare Performance Office (HPO) activities across Yishun Health (YH). The Senior Executive will take on the supervisory role in guiding the junior Executive in CQPV activities.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

1. Perform the administrative, management and coordination of the YH's patient safety, clinical risk, quality improvement programmes, and HPO activities such as mortality and morbidity review, clinical quality review, focused clinical audits, clinical indicators analysis and reporting, hospital incident reporting, serious reportable events (SRE) and patient safety walkabouts.

2. Identify clinical issues by various means, e. g., case review, incident reporting. clinical quality data analytics, which may require escalation and further investigations and subsequent recommendation development and implementation by working with relevant stakeholders to facilitate quality improvement initiatives in YH.

3. Collect, analyse and monitor the performance for clinical indicators of the hospital, committees, departments, HPO and provide updates to the relevant stakeholders in a timely manner. To integrate and provide data analytics for clearer oversight and support clinical decision-making capabilities to improve clinical care.

4. Provide secretariat support to YH Clinical Board and its Quality Assurance subcommittees, SRE committee and HPO Chair within YH. Work with relevant internal and external stakeholders to resolve these issues and ensure high standards of clinical practice. Manage the investigations with various departments and reporting of corrective actions and recommendations to Ministry of Health, when required.

5. Manage Patient Safety Collaboration Workgroup such as Speaking up for Safety and Implementing Reliability for Safer Healthcare. Point of contact for the Cognitive Institute.

6. Participate in clinical risk management programmes within YH

7. Support, coordinate and manage patient safety programmes and workshops, and engagement of the clinical quality initiatives, e. g., Human Factors Workshop for the optimal participation, Clinical Practice Improvement Programme, Harm Reduction Collaborative initiatives etc. across YH and National Healthcare Group to ensure sustainability.

8. Prepare annual Clinical Board paper and presentation related to the Quality Assurance subcommittees, when required.

9. Adopting best practices as well as collaborating with relevant external and internal stakeholders. Inculcate a culture of clinical quality and patient safety, which may include raising staff awareness of quality improvement initiatives.

10. Advance the profile of CQPV in the areas of quality improvement and patient safety across YH.

(B) GENERAL

1. Perform other duties as assigned by the Reporting Officer and Assistant Chairman Medical Board, CQPV.

2. Embrace continuous improvement as our way of life by improving and refining work performance on a daily basis.

3. Senior Executive will take on the supervisory roles or special projects, as directed by supervisor and Assistant Chairman Medical Board, CQPV

JOB REQUIREMENTS

EDUCATION TRAINING AND EXPERIENCE

• Degree in medical, nursing or allied health profession or equivalent
• Post-graduate qualifications in management or healthcare administration or public health preferred
• Minimum 2 years of healthcare experience or relevant experience in other settings
• Proficient in Microsoft Office applications
• Team player, good interpersonal and communication (verbal and written) skills

PROFESSIONAL LICENCE

Clinical Practice Healthcare Qualification certification preferred

Quality Assurance Executive

About Us:
At Advanced Flavors & Fragrances (AFF), we are dedicated to delivering top-notch flavor solutions that meet the diverse needs of our global clientele. We pride ourselves on our ability to innovate and maintain the highest standards of quality in every product we create. As we continue to expand our operations, we are looking for a passionate and detail-oriented Quality Assurance Executive to join our team and help us uphold our commitment to excellence.

Job Overview:
As a Quality Assurance Executive at AFF, you will be instrumental in the development, implementation, and maintenance of our Food Safety Management System (FSMS). You will oversee the creation and refinement of Standard Operating Procedures (SOPs) to ensure all products meet the stringent quality and safety standards that our industry demands. Your role will involve active participation on the production floor to ensure SOPs are adhered to, and you will be responsible for driving continuous improvement in our quality processes. Experience in a flavor company is mandatory for this role.

Key Responsibilities:

• FSMS Implementation and Management: Develop, implement, and manage AFF’s Food Safety Management System (FSMS), ensuring it meets all regulatory and industry standards. You will be responsible for keeping the system up to date and ensuring that all quality processes align with FSMS requirements.
• SOP Development: Write, review, and update Standard Operating Procedures (SOPs) that govern all aspects of production and quality assurance. Ensure that SOPs are clear, comprehensive, and effectively implemented across the organization.
• Quality Control: Oversee and implement quality control processes throughout the production lifecycle, ensuring all products meet the required specifications and standards.
• Compliance: Ensure compliance with local and international regulatory standards, including but not limited to ISO 9001, FSSC 22000, and any relevant flavor industry regulations.
• Documentation: Maintain accurate and detailed records of all quality assurance activities, including product testing results, audits, and corrective actions.
• Testing & Analysis: Conduct regular testing and analysis of raw materials, in-process products, and finished goods to ensure they meet quality and safety standards.
• Audit Management: Lead internal and external audits, prepare for customer audits, and ensure that all corrective actions are effectively implemented. Certification as an Internal Auditor is highly desirable.
• Supplier Quality Assurance: Work closely with suppliers to ensure that all raw materials meet AFF's stringent quality standards. This includes conducting supplier audits and managing supplier quality agreements.
• Continuous Improvement: Identify areas for improvement within the quality assurance process and implement changes to enhance efficiency and product quality. Proactively suggest and drive quality initiatives.
• Production Floor Presence: Be actively involved on the production floor, working closely with production staff to ensure SOPs and quality standards are maintained at all times.
• Team Collaboration: Collaborate with the production, R&D, and regulatory teams to ensure seamless integration of quality assurance practices across all departments.
• Customer Feedback: Address and resolve customer quality complaints in a timely manner, ensuring that any recurring issues are thoroughly investigated and resolved.
• Willingness to Learn: Stay updated on the latest industry trends and best practices in quality assurance, and be open to continuous learning and professional development.

Qualifications:

• Bachelor’s degree in Food Science, Chemistry, or a related field.
• Minimum of 3-5 years of experience in a quality assurance/regulatory role within the food manufacturing industry is mandatory.
• Strong understanding of flavor production processes and industry-specific quality standards.
• In-depth knowledge of FSMS, FSSC 22000, HACCP, and other relevant quality management systems.
• Proven experience in writing and implementing SOPs.
• Certification as an Internal Auditor is highly desirable.
• Experience with regulatory compliance in the flavor industry, including knowledge of international standards.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to work collaboratively across departments.
• Proficiency in quality management software and tools.
• A proactive approach with a strong presence on the production floor and a willingness to learn and adapt to new challenges.

Why Join Us:

• Be part of a dynamic and innovative company that values quality and customer satisfaction above all else.
• Collaborate with a team of experts in the flavor industry and contribute to the creation of products that reach global markets.
• Competitive salary and benefits package.
• Opportunities for professional growth and development within a rapidly expanding company.

• Ensure all quality control documentation is compiled and completed for as-built handover through the QC turnover engineer
• Review and prepare reports on Authority inspections (RI inspection, BCA TOP inspection, etc)
• Establish Project Quality System, implement and maintain in accordance with Singapore standards application to BCA for CONQUAS Assessment and provide a framework to achieve the score
• Assess the implementation of the Quality Plan and Quality Control Plans on site
• Ensure the project QA/QC plan follows specifications and contract requirements
• Compete for site quality control instructions and action remedial responses
• Coordinate quality inspections with all the site subcontractors and vendors and coordinate all non-destructive testing on site
• Distribute relevant QA/QC documentation to site subcontractors
• Verify the quality-related site activities are in accordance with the applicable codes and standards
• Participate in the site's internal and external site audits
• Coordinate all the quality site inspections through the site QC inspectors
• Control all nonconformance reports and undertake remedial action
• Must have fluent English communication skills to liaise with the Client’s staff

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 15 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

Job Summary

The Quality Manager will be responsible for overseeing all aspects of quality assurance and control within the company. This role encompasses both operational quality and supplier quality responsibilities, ensuring that our products meet the highest standards of safety, taste, and consistency. The Quality Manager will work closely with production, procurement, and R&D teams to implement and maintain quality systems, drive continuous improvement, and manage supplier relationships.

Key Responsibilities:

Operational Quality Management:

• Develop, implement, and maintain comprehensive food safety programs in compliance with BRCGS, FDA, and other relevant standards and regulations.
• Monitor and enforce adherence to food safety protocols throughout the production process and identify opportunities for improvement.
• Conduct regular risk assessment, hazard analyses, implement preventive controls and audits of production lines, equipment, and finished products to ensure product safety.
• Lead root cause analysis and problem solving efforts for quality issues and develop and implement corrective and preventive actions to address quality issues and prevent recurrence.
• Facilitate cross-functional problem-solving teams to address complex quality issues and drive continuous improvement initiatives
• Collaborate with production, R&D and other departments to identify opportunities for process improvements and implement best practices.
• Oversee the testing, inspection and line release of raw materials, in-process products, and finished goods to ensure they meet specifications.
• Conduct regular training for employees on food safety practices and regulatory requirements.
• Drive sensory continuous improvement of our products

Supplier Quality Management

• Ensure that Company Policies and Quality procedures are effectively carried out.
• Establish and maintain strong relationships with suppliers to ensure the quality of incoming materials.
• Develop and implement supplier quality management programs, including supplier audits and performance evaluations.
• Work with suppliers to address quality issues, implement corrective actions, and drive continuous improvement.
• Evaluate and approve new suppliers based on quality standards and requirements.
• Coordinate with the procurement team to ensure timely and accurate delivery of high-quality raw materials.
• Monitor supplier performance metrics and provide regular feedback to suppliers.

Audit and Compliance Management:

• Prepare for and manage internal and external audits, including BRCGS, FDA, halal and customer audits.
• Maintain up-to-date records and documentation to demonstrate compliance with regulatory and certification requirements.
• Lead the development and implementation of corrective and preventive actions (CAPAs) in response to audit findings and non-conformances.
• Liaise with regulatory agencies and certification bodies to ensure ongoing compliance and certification.
• Stay current with changes in food safety regulations and standards, and implement necessary updates to the company's quality systems.

Customer Complaint Management

• Receive, document, and analyze customer complaints, ensuring all issues are logged accurately and promptly.
• Conduct thorough investigations into customer complaints, including root cause analysis.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPAs) to resolve customer complaints and prevent recurrence.
• Ensure timely resolution of complaints and maintain detailed records of complaint investigations and actions taken.
• Monitor trends in customer complaints to identify recurring issues and areas for improvement.
• Develop and implement quality improvement initiatives based on analysis of customer complaint data.
• Work with production, R&D, and other departments to address quality issues and enhance product quality.
• Lead regular reviews of customer complaints with senior management and relevant teams to drive continuous improvement.

Our dream candidate

• Bachelor’s degree in Food Science, Quality Management, or a related field. Advanced degree preferred.
• Minimum of 5 years of experience managing quality teams within the food industry, preferably in ready-to-eat snacks.
• In-depth knowledge of food safety regulations and standards, including BRCGS, FDA, HACCP, Halal and GMP
• Proven experience in managing and preparing for audits and inspections by regulatory bodies and certification organizations.
• Experience with supplier quality management and auditing.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and suppliers.
• Proficiency in quality management software and tools.
• Certification in quality management (e.g., ASQ Certified Quality Manager) is a plus.

As a Facilities Maintenance System Specialist at Micron Technology within the Global Facilities Department, you will play a key role are responsible for supporting the facilities teams at the front and back end manufacturing sites within your assigned region. In this role you will be responsible for governance, training, management of change, reporting, and maintenance of the FMS in collaboration with your counterpart(s) in other regions.

Responsibilities:

• Provide support to the site coordinators and site teams within your assigned region
• Ensuring sites are compliant with the Global Facilities guidelines for the FMS structure and execution
• Receiving requests for modifications/changes and ensuring they are properly reviewed for approval
• Provide ongoing training support to the site coordinators and site teams
• Development of Global Process Standards to be used as governance for each site
• Manage system data integrity
• Develop reports as required to provide the organization with the tools to make informed decisions

Education:

• BS in Engineering, BS in Information Technology

Required Experience:

• Minimum 2 years in Project/Program Management
• Minimum 2 years in Operation and Maintenance for a Facilities Organization
• Minimum 1-year experience administrative support of a Facilities Maintenance System (Maximo or SAP)

Required Qualification:

• Understands and knows how to operate within an Enterprise Asset Management System
• Able to use Microsoft application suite
• Excellent oral and written communication skills
• Ability to speak and write in multiple languages (Preferably English and Mandarin or Japanese)

Desired Qualifications

• SAP Superuser level of experience

Professional Certifications:

• Project Management Professional (PMP)

Responsibilities:

• Performs all SQS work assignments in accordance with the standard work procedures, practices and specifications
• Review of Vendor Documents for Compliance to project requirements/ spectification and international standards
• Implements and adminsters the Quality Assurance Plan manifested by QA Supervisor for field and participates on a day to day basis in quality assurance activities.
• Review and approval of quality related specification, painting procedures, SAT and FAT procedures, NDT procedures, EIT related documents, pre com and commissioning documents
• Prepares and issue QAQC reports
• Organizes and perform audits and surveillance at a supplier's (or their sub suppliers) facility to verify compliance with qualification requirements
• Performs any other assigned duties and responsibilities

Job Requirements

• Bachelor's Degree in Naval Architecture / Marine and Offshore / Engineering or related engineering disciplines
• API 570. CWSIP 3.1 Certified Welding Inspector
• At least 3 years of relevant Quality Assurance working experience, preferably in the offshore and marine industry
• Good analytical and problem-solving skills
• Able to multi-task and able to work in a fast-paced environment
• Well conversant with codes & standards like ASME, API, ANSI, AWS, IACS, ABS, NR etc

Our Addresses and Working Hours:

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Fri: 8am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

As a Senior Manager, Front-End Materials, Global Supplier Quality Engineering, you will manage a team to define SPEC GAS & SPEC CHEM Supplier Quality Strategy, Execution plans and Excursion Prevention Programs so as to develop Suppliers through Continuous Improvement Programs to ensure consistent supply of Quality procured materials/services to Micron. You will need to possess both Technical knowledge of Semiconductor Materials and a broad understanding of Supplier blueprint, globally.

You will work in close partnership with key collaborators such as Global Quality, Global Procurement, Technology Development (TD), Global Operation Central Team (OCT), Operations, Site IQC and Process & Equipment Engineering to develop, implement and measure the efficiency of Supplier Quality Management Program.

In addition, you will support Supplier Performance Reviews to ensure suppliers receive timely and accurate supplier performance feedback based on consistent metrics and that supplier quality issues are effectively mitigated, and the expectation of continuous improvement is understood and realized.

You are responsible to improve the Supplier Quality Business Processes and establish the team’s Subject Matter Expertise (SME). You are expected to nurture and reinforce appropriate group values, norms and behaviors. Provide mentorship on employee development, performance, and productivity issues. You will also identify staffing needs and make hiring decisions for your group.

Responsibilities

​Set Strategy and Vision

• Develop and align Spec Gas/ Spec Chem multi-year Quality roadmaps that align with evolving technology needs and supplier landscape.
• Provide advice to Senior Leaders and Executives on strategic supplier engagement decisions, to ensure alignment with quality goals.
• Collaborate with global stakeholders on strategic projects, ensuring Quality insights are integrated to complement technology requirements and cost targets.

Lead Supplier Quality Programs aligned to Micron Technode Roadmap

• Key Material-Supplier Liaison for Critical Technology Projects.
• Work closely with TD to ensure that Quality considerations are taken into account, during the development phase.
• Handle technology transfer material-supplier projects and supervise their implementation and results.
• Develop, communicate, and report metrics to Senior Leaders and Executives.

Develop and Manage team performance to plan

• Lead the team to develop Spec Gas/ Spec Chem Category Quality Strategies for supplier/ material development programs, including the Quality Roadmap and Defense Line Program.
• Guide the team in developing Subject Matter Expertise, overseeing global issues resolution and providing ample opportunities to build material knowledge, fostering an environment of continuous learning and professional growth.

Collaborate with Stakeholders, Partners, and Suppliers on Category Strategies

• Initiate and sustain effective communication with team members, partners, and suppliers
• Share updates back to the Director and/or Global Quality Leadership Teams
• Advance issues, offering options and recommendations for resolution
• Communicate strategic goals, category management plans, initiatives, and targets
• Build and cultivate relationships with key internal and supplier executives
• Provides advice to senior and executive management on strategic decisions.

Requirement

• Bachelor’s Degree/ Master’s Degree in Chemical Engineering or any related Engineering Field
• ⁠More than 5 years of leadership position
• ⁠At least 10 years’ experience in Semiconductor or speciality gases/ speciality chemicals manufacturing.
• ⁠Strong technical background in speciality gases/ speciality chemicals application
• Good communication skills across all level including with senior leadership, and stakeholders, and also be able to deliver presentations at an executive level
• Ability to interact and work effectively interested parties, including supplier, across all levels.
• Experienced in resolving conflicts building effective relationships with internal and external stakeholders.
• Ability to collaborate effectively with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.

As Global Front End Central Quality (FECQ) Process Control System (PCS) Engineer at Micron Technology, Inc., you will be accountable for improving the process control for all Micron Fabs.

You work with Front End Fabs and other central teams resources to provide direction and assistance with process control systems and help coordinate control systems across multiple facilities globally.

In this position, you will be tasked with driving SPC program, working with SMAI/IT/vendor for application improvement & upgrade that is aimed at reducing overall product variation which will result in higher process margins, increased yield and reliability as well as productivity.

As FECQ PCS engineer, you will be expected to lead the SWAT, develop and deploy BKM of PCS. You also need to establish metrics, provide coaching and training of BKMs.

Responsibilities:

Support Strategic Process Control System Responsibilities

• Support the PCS roadmap for world-wide alignment and continuous improvement of process control practices.
• Evaluate global needs and cultivate global relationships.
• Support and mentor PCS teams worldwide by providing guidance.
• Work with subject matter experts to identify business process gaps and Best Known Methods (BKMs) to address.
• Evaluate the quality of data collected, drawing conclusions based on this data and initiating follow-up action items.
• Partner with QRA, OCT PEE, cPIE, SMAI and IT to ensure all business needs are properly documented, validated, and escalated as needed.
• Determine if project objectives have been met or if more effort is required.

Process Control Engineer Responsibilities

• Provide direction on the facilitation of practical application of PCS disciplines of SPC, PCS or Metrology Sampling within MFG environment.
• Partner with Site Quality, OCT PEE, cPIE, and IT to ensure all business needs are properly documented, validated, and escalated as needed.
• Facilitate root cause identification activities on fabs related excursion to ensure proper reaction PCS actions are followed through on.
• Be able to support PCS-SPC teams worldwide by providing guidance in PCS solutions such as inline detection methodology through SPC, statistical techniques for establishing proper limits for different type of distributions to improve inline detections.
• Co-lead SWAT and work with Subject Matter Experts to identify business process gaps and Best Known Methods and facilitate communication plan for all SWAT activities to/from stakeholders, participants, and management.
• Refine Program/SWAT charter, and build roadmap going forward for world-wide alignment and continuous improvement of process control practices.
• Drive and lead SPC Program for alpha site to achieve variation reduction goals to support the Cpk and yield.

Demonstrate Individual Competence/Technical Expertise

• Provide technical consulting and hands-on assistance to Fab PCS teams for creation and/or identification of best PCS solutions/Statistical methods, troubleshooting existing PCS solutions, and deployment of PCS solutions.
• Define PCS software requirements for Corp IT. Act as the liaison between SWAT team and Corp IT team; provide technical expertise to assist IT with understanding the SWAT’s current and future needs.
• Evaluate PCS solutions - third-party software and hardware selection.
• Recognize functional and business process gaps. Formulate proposals for closing them.
• Increase technical expertise by participating in classes conferences, and researching existing literature and existing Micron expertise.

Program Management

• Demonstrate ability to move projects effectively through project lifecycle – initiate, plan, execute, and close – while balancing time, cost, quality, scope and risk/opportunity constraints.
• Motivate stakeholders and all project team members to take ownership of project and its success.
• Direct and coordinate the activities of others to accomplish project tasks successfully.
• Define metrics to gauge project success.

Communication

• Provide periodic updates based on project criticality to stakeholders and team members on project status, progress, and roadblocks/opportunities..
• Offer and communicate strategic ideas and thinking to meet corporate objectives. Listen to customer’s and stakeholder’s input/feedback and act to maximize benefit to Micron and meet corporate goals.
• Build and maintain external and internal relationships to broaden influence and increase learning opportunities in the PCS area.
• Provide communication to the World-wide PCS group on PCS lessons learned, project repositories, summits, new technologies, conference proceedings and Best Known Methods (BKMs).
• Demonstrate cultural sensitivity - Show respect for different cultures and languages.
• Communicate effectively with vendors/suppliers. Understand and use appropriate communication channels (other Central Team members, Purchasing, etc.). Clearly and accurately communicate Micron’s needs and objectives to vendors/suppliers. Adheres to company ethics and confidentiality policies regarding vendors/suppliers.

Requirements :

• Bachelors Degree or equivalent experience in Engineering or related field of study
• 5 years experience in Process Control Engineering.
• A Process/Equipment Engineering background and experience.
• An understanding of Fab processes and tools.
• Familiarity with area and Fab software applications, such as SPACE, GeRM, Sigma, JMP, SoV, ORION, and Yield 3.
• Strong analytical problem-solving skills.
• Self-motivated and people oriented: have strong persuasive and diplomatic communication skills (oral, written, one-on-one, and group).
• Been recognized as an individual who obtains results through the coordination of successful teams.
• Good time-management skills.
• Good judgment.
• Above average working relationships with co-workers.
• A high level of self-motivation with a good work ethic.
• The ability to work unsupervised and support production needs

As a Central Quality data analytic engineer, your main responsibility will be as follows:

• working with enormous data and conduct analytics on sophisticated datasets to assist AT to better understand operation. These involve providing solution(s) to pressing manufacturing process issues to drive yield and quality improvement programs particularly on test triggers governance.
• You will identify, collect and engineered both structured and unstructured datasets from separate sources to make available in Big Data platform for user query and analysis. In the process, you may build visualization for business insights and needs.
• You may also build and implement frontier's predictive analytics model, strategy and operation to identify untapped opportunities and expose hidden risk buried inside vast amount of data.
• Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products.
• Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations.
• Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions.
• Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed.
• May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations.
• Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

Role Responsibility and Tasks

1. Development Phase - Sourcing, Selection and Qualification Phase

• Drive Wet Chemical and Specialty Chemical Quality risk assessment and ensure all risks are mitigated to support Fabs qualification activities.
• Participate, support, and recommend from quality perspective on global sourcing and segmentation strategies, including business continuity, benchmarking, new markets, request for quotation (RFQ)/ request for information (RFI), sourcing, selection, cost savings and other analytics.
• Lead technical risk assessment audit for new supplier/ material engagement or qualification to assess their capability and readiness for High Volume Manufacturing (HVM).
• Set up, communicate, and ensure suppliers understood and comply with Micron Supplier Requirements Standards (SRS).
• Support cross fab technology transfer activities in terms of new technology Bill of Materials (BOM) and driving global specifications alignment.
• Collaborate with Suppliers on their outgoing analysis capability to align Best-In-Class (BIC) method detection.
• Align and guide Suppliers to aligned Fab’s advance technology needs which include but not limited to:Study BIC test analysis method and align with Supplier with the collaboration with site Chem Lab to support manufacturing needs (FOAK eval, routine quality monitoring, troubleshooting, improvements, etc.).
  Align, correlate, document with suppliers on lab methods / tools / practices and target to achieve low detection at ppq level contamination.
  To provide a platform for technical or knowledge sharing for SQE team.
  Conduct Regular Technical Meetings with Suppliers on metrology CIPs.
  Conduct constant look out of advance chemical analytical equipment and technology, work with internal site/supplier on results correlation and deploy into CIP with suppliers in compliance to advance technology
  Conduct research for ≤ 10nm particle detection and work with internal site/supplier on results correlation, and deploy into CIPs with suppliers in compliance to advance technology
  Lead Suppliers towards ISO17025 compliance.
  
• Set up, communicate, and ensure suppliers understood Micron metrology expectations.
• Support Category Strategy for Benchmark to/with Suppliers to ensure Controls and Preventive measures are in place to support Shift-Left-Strategy. Supplier/Material development programs.
• Participate and support test method benchmarking and analytics with Suppliers

2. HVM Phase - Supplier Development and Excursion Management

• Lead Wet Chemical and Specialty Chemical Global Material Specification definition and alignment activities with internal stakeholders and suppliers.
• Deploy Wet Chemical and Specialty Chemical category Quality programs, lessons learnt and benchmark to/ with suppliers to ensure controls and preventive measures are in place to support Shift-Left-Strategy.
• Host regular Quality and Technical Review (QTR) meetings with strategic and developing suppliers.
• Manage supplier and sub-supplier changes in Supplier Change Management (SCM).
• Work collaboratively with Global OCT MTE, Operations and Facility globally for deep dive root cause investigations, corrective and preventive actions to ensure no recurrence of related Quality issues.
• Define, manage, and monitor supplier monthly quality performance metrics and their compliance to Micron SRS.
• Enhance the supplier quality business processes to improve productivity and efficiency.
• Support Global Procurement on supplier performance rating on Quality related criteria.
• Lead and conduct supplier audit.

Required:

Bachelor's Degree on engineering or related field.

Desired:

Master's Degree on engineering or related field.

Experiences:

• Previous experience working in Chem lab, wet chemical and specialty chemical under semiconductor industry field is preferred
• Basic Knowledge of ISO9001, IATF16949 & ISO17025 requirements.
• Basic knowledge of Wet Chemical and Specialty Chemical applications and wafer manufacturing process.
• Strong analytical skills with experience in MSA and calibration, statistical methods, FMEA, problem solving methodology and quality management systems.
• Ability to interact effectively with internal and external interested parties, across all levels.
• Ability to collaborate effectively with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, or equivalent education in any field.
• 2+ years of relevant work experience in customer service operations or order processing/fulfillment handling Korea customers / market.
• Excellent interpersonal communication skills, both in English and Korean (written and verbal).
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.
• Korean Language expertise is a MUST.

Location: Woodlands

Working Hours:

• Monday to Friday: 8:30 am to 5:30 pm
• Saturday: 8:30 am to 12:30 pm (flexi-time/alternative Sat arrangements available)

Responsibilities:

1. Manage administrative tasks efficiently.
2. Communication with customers, regulators, and suppliers.
3. Oversee digital platforms.
4. Assist in production lines.

Requirements:

• Strong sense of accountability and ownership.
• Detail-oriented with excellent organizational skills.
• Ability to manage multiple tasks effectively.
• Quick learner with proficiency in digital tools.
• Team player with strong interpersonal skills.

JOB SUMMARY:

The Quality Engineer is responsible for the product quality activities within Quasar Medical Singapore Operations. This will include support for new product development and transfers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties may be assigned.

• Maintain and comply with the requirements of ISO13485, GMP, FDA 21 CFR Part 820 and other applicable regulations.
• Participate in the internal and notified body audit programs as required.
• Management of MRR activities.
• Ensure that required specifications are implemented for incoming/ in-process/ outgoing quality inspections,
• Ensure that non-conforming products are properly handled via Non-Conforming Materials Review (NCMR) process.
• Establishing inspection standards, plans, frequencies and test methods.
• Lead and drive QA initiatives across the product areas.
• Support and drive cost improvement project
• Investigating root cause of quality issues and following through with timely and effective corrective actions to prevent re-occurrence.
• Drives robust and effective corrective and preventive action programs through the CAPA system.
• Strategically lead new product introduction from a QA perspective.
• Overall responsibility for production GMP standards and compliance, also including cleanroom requirements.
• Participate in new product introductions to ensure quality is built into all products early in their life cycle
• Support Production on all quality-related activities, including working closely with Engineering and other applicable functions.
• Assist in the investigation and analysis of customer complaints and follow-up with the relevant functions to ensure that they are addressed & closed in a timely manner.
• Assist in the definition of qualification/validation processes and the development of protocols in conjunction with appropriate functions.
• Supervision and direction of other Quality personnel.
• To support audits from customers and external regulatory agencies (FDA, BSI etc)
• Participates in Customer Complaints investigation for areas under their control and escalates critical issues as appropriate.

EDUCATION/ EXPERIENCE AND QUALIFICATIONS:

• Degree in Engineering or equivalent, with 3 - 5 yrs of progressive Quality responsibility, preferably in medical device manufacturing. Diploma holders in Engineering or equivalent with >5 years' relevant experience may be considered
• Excellent communication & project management skills.
• Demonstrated proficiency in use of engineering tools 6SlGMA, FMEA, DOE, SPC, etc.
• Knowledgeable in writing manufacturing procedures to QMS/GMP requirements.
• Knowledge of ISO13485, FDA 21 CFR Part 820, and/or the Medical Device Directives.
• Proven abilities in decision making and sound personal judgement. Good organization, supervisory and investigation skills are required.
• Proven ability to influence.

WORK ENVIRONMENT:

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Controlled Environment (Class 10K/100K cleanroom) and office area.

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