Co-ordinate on quality matters with project team, conduct regular inspection to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA's good industry practice.

Ensure that all project quality records and quality audit plans are maintained, assist in yearly ISO audit.

Prepare Quality Control Plan, procedures and QA/QC reports.

Inspect the final output, comparing it to the requirements and approving or rejecting the final products.

Knowledge of welding inspection and ISO standards, familiar with CONQUAS, Green Mark and other essential BCA requirements.

In-depth knowledge of quality control procedures and legal standards.

Good verbal and written communication skills.

Willing to travel to various sites.

Prepare Inspection Test Plan (ITP).

Prepare document submission for client's approval.

Compile and receive relevant material certificates and test report from suppliers.

Co-ordinate with relevant testing laboratories for material testing and witnessing.

Assist the project team on QA/QC matters.

Good understanding of construction industry practices and standards in particular metal works and facade works.

Degree / Diploma in Civil Structural Engineering or equivalent.

Minimum 2 years relevant experience in metal work and facade industry.

Co-ordinate on quality matters with project team, conduct regular inspection to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA's good industry practice.

Ensure that all project quality records and quality audit plans are maintained, assist in yearly ISO audit.

Prepare Quality Control Plan, procedures and QA/QC reports.

Inspect the final output, comparing it to the requirements and approving or rejecting the final products.

Knowledge of welding inspection and ISO standards, familiar with CONQUAS, Green Mark and other essential BCA requirements.

In-depth knowledge of quality control procedures and legal standards.

Good verbal and written communication skills.

Willing to travel to various sites.

Prepare Inspection Test Plan (ITP).

Prepare document submission for client's approval.

Compile and receive relevant material certificates and test report from suppliers.

Co-ordinate with relevant testing laboratories for material testing and witnessing.

Assist the project team on QA/QC matters.

Good understanding of construction industry practices and standards in particular metal works and facade works.

Degree / Diploma or equivalent.

Minimum 2 years relevant experience in metal work and facade industry.

Responsibilities:

• Ensure brand integrity, messaging, and strategy consistency across campaigns and the marketing funnel.
• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Coordinate with media outlets for brand-appropriate coverage opportunities.
• Research trends, brainstorm new ideas, and develop engaging content.
• Collaborate with internal teams to optimize ads for keywords, objectives, and budget.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts (Instagram, Facebook, TikTok, YouTube) to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Minimum 1 years of related working experience.
• Interest in skin care, wellness and healthcare products.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering(Civil) or equivalen.
• At least 2 years(s) of working experience in the related field is required for this position.
• Required Skill(s): Understand drawing, Quantity take off, Prepare BQ, Familiar with costing, Supplier sourcing, Contract administration.
• Preferably Senior Executive specialized in Engineering-Civil/Construction/Structural or equivalent.
• Familar with structural steelworks.
• Other QS duties as assigned from time to time.

Job Description:

• Manage the procurement activities of direct materials, including review and convert Purchasing. Requisition (PR) into Purchase Orders (PO); resolve invoice, or quality related discrepancies.
• Sending requirements to suppliers : Request for Quote (RFQ), Request for information (RFI) using digital tools.
• Purchase price analysis and price negotiations; Identification and realization of savings potentials,
• Close cooperation with the stake holders and suppliers.
• Supplier management including supplier set up, supplier evaluation and development.
• Optimization of existing supply chain processes and participation in project teams.
• Leverage existing procurement processes and compliance while seeking to identify best management practices. Using a continual improvement mindset to create efficient processes.

We are looking for:

• Degree in Industrial Engineering, Business Management, Economy or similar areas,
• +4 years professional experience in a similar position,
• Knowledge of Procurement / Supply Chain activities with a broad solid understanding of operational, activities across a range of businesses.
• Previous experience of working in Supply Chain Management
• Good knowledge of MS Office and SAP
• Fluent in English (written and spoken); Strong communication and negotiation skills;

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

Salary: $2600 for first 3 months. After confirmation is $2700

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description

• Review, track & monitor the main contractors’ programmes and/or CAG/CAAS direct contractors’ programmes to comply with CAG requirements.

• Review the main contractors’ baseline S-curve, cost loading, resources allocation, histograms and 4D BIM, highlighting areas of concern to SO/SO(Rep).

• Review and give detailed feedback on main contractors’ schedule submissions and recommend status of approval / non-approval to the SO/SO(Rep) in compliance with CAG requirements.

• Prepare monthly dashboard reports to CAG in relation to the progress of works and any issues that may negatively impact on the timely completion of the contract including presentation to stakeholders, if any.

• Review main contractors’ progress reports.

• Review main contractors’ updated programmes which reflects the actual progress of works and capture any change of work sequence.

• Keep record of important site information such as, equipment and manpower deployment, changes to any design/construction dates, delay events, etc.

• Review and assess trade productivities.

Job Requirements

• The Planner shall possess at least ten (10) years of relevant construction experience with at least 7 years of experience in development and/or review of project schedules for every phase of the construction project lifespan by using Primavera P6;

• The Planner shall possess a degree in Civil and Structural Engineering or relevant discipline;

• The Planner shall have experience in scheduling for projects of similar scale, complexity and nature of works;

• The Planner shall possess intermediate to advanced knowledge of Microsoft Project, Excel, Power Point and Word; in addition, the Planner shall also be proficient in Primavera P6;

• The Planner shall be able to work independently, a strong team player and to handle fast paced projects;

• The Planner shall have good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

Job Description

• Responsible for ensuring that both CAG Employers Information

• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.

• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.

• Responsible for ensuring that all related infrastructure and facilities are

• coordinated in BIM Model before commencement of actual works on Site.

• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.

Job Requirements

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.

• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.

• Possess a Degree in Engineering / Architecture or equivalent.

• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully

• Instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

• Completed a certification course in BIM Management.

Job Description

• To plan, manage, oversee and be responsible for all aspects of the health, safety and environmental matters for the Project.

• To advise and report to the Superintending Officer and ensure the Project complies with its statutory obligations, Changi East safety requirements, airport authority's safety requirements and aerodrome safety standards.

• To manage the team of ASMs to ensure all duties and responsibilities required of them are discharged professionally and competently. He shall carry out regular meetings with the team and address any issues relating to their personal and work matters.

Job Requirements

• Minimum 10 years of Workplace Safety and Health (WSH) experience in the construction industry, preferably 5 years with developer/main contractor.

• Minimum 5 years of WSH experience in deep excavation works.

• Minimum 3 years of experience in managing a team of site safety personnel.

• Possess Engineering, Workplace Safety & Health Disciplines, or related qualifications.

• Registered with MOM as a Workplace Safety and Health Officer (WSHO) and has been practising as WSHO for at least 5 years.

• Has obtained certificate in development of a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent.

• Has obtained certificate in DfS appreciation course.

• Good communication skills and a competent team leader

• Conversant with all procedures in Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all applicable airport circulars

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work start job from 4am

· Must work on weekends/PH.

· At least four years of experience

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Requirements

· Minimum 6-year experience in lorry driver

· Regularly inspect vehicle conditions to ensure the vehicle is in good condition;

Maintain a clean the vehicle to ensure comfort.

· Strictly adhere to traffic regulations to ensure driving safety and prevent accidents.

· Remain calm in emergencies, take appropriate measures, and report to superiors promptly.

· Strong sense of responsibility, attention to detail, and a strong sense of professional ethics and service awareness. · Able to adapt to flexible working hours, including early and late shifts and weekend work.

Responsibilities:

• Involved in bored pile and Dwall works.
• Able to set up and operate Trench Cutter and Grab Machine.
• Handle bored pile excavation by using BG36 (Rotatory Drilling Rig) machine with Oscillator (casing installation machine).
• Perform routine and basic daily machine maintenance.
• Operate the Trench Cutter Machine to excavate underground soil and rock
• Control the verticality of excavation work

Requirements:

• Minimum 5 years’ experience.
• Must possess Bauer License

As a member of the QA team, you will support the team in the implementation of the Company Wide Quality Strategy to exceed customer expectations for product quality, logistics and cost. You are responsible to support A & One’s best-in-class quality assurance and controls management systems. You are required to deliver on all required key performance indicators and drive continuous improvement across all quality functions to achieve operational excellence.

1. Manage the entire customer lifecycle, serving as customers key account managers from the first touchpoint to on-time delivery.

2. Provide technical support in sales presentations, briefings, product demonstrations.

3. Participate in monthly sales team reviews to update on the learnings and challenges.

4. Conduct pre-sales and/or post-sales technical consulting activities.

5. Coordinate client needs with various internal resources and teams.

6. Stay up to date on technology news, including trends, product roadmaps, market conditions, etc.

7. Achieve sales objectives and identify business opportunities.

8. Develop relationships with new prospects by leveraging personal and business networks.

9. Responsible for answering sales inquiries from both local and international sales markets.

10. Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.

11. Present project status internally and leads communication between the project team and its stakeholders.

12. Target the right clients, grow quality pipeline, win profitable deals and manage sales activities with the objective of creating mutually beneficial, trust-based relationships that create value.

13. Manage sales campaigns for top opportunities in the precision engineering domain and will be responsible for day-to-day campaign management, with emphasis on opportunity qualification, win strategy definition/execution, proposal development, orals presentation, and support of contract negotiations.

14. Act as point of contact for resolution and escalation of all key items with the client and internally.

15. Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.

16. Collaborate with operations department and other cross-functional teams to ensure on-time delivery and zero defects to achieve 100% customer satisfaction

Requirements

Education

· Min Diploma/Degree in Mechanical, Electrical, Electronics, or Chemical Engineering

Mandatory Experience

· 3 to 5 years of quality management experience in precision engineering, contract manufacturing of complex semiconductor equipment, or wafer fab environment.

· Proficiency and knowledge in CMM Programming, measurement and calibration equipment

· Knowledge of quality systems

· Knowledge and Experience in Surface Treatment

· Experience in writing non-conformance and corrective actions reports (e.g. 8D, F23, NCR) for customers

· Experience in the processes and report writing for New Product Introduction (NPI), Prototype and First Article (FA)

· Enjoys solving complex challenges with exceptional internal and cross departmental team communication and management experience

· Proficiency in both English and Chinese to write, communicate and translate amongst non-English speaking team members

Good to Have

· Experience in using Microsoft Enterprise Resource Planning System Navision

· Basic understanding of precision engineering product drawings, blueprints and treatment specifications.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Salary: $2600 for first 3 months. After confirmation is $2700

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description:

• Responsible for implementing all QA/QC inspection and testing, as required by specifications or by regulatory requirements and shall be familiar with all aspects of testing required for commercial building including the quality testing requirements of local Authorities such as the Standards, Productivity and Innovation Board (SPRING Singapore)
• Monitor progress and quality of all C&S, Archi, M&E and security system works, including CONQUAS, Green Mark etc to ensure compliance to project and statutory requirements
• Review procedures to improve productivity.
• Attends meetings with client, authorities, subcontractors and consultants.
• Ad-hoc duties as assigned

Requirements (Qualification & Experience):

• Preferably university graduate in Electrical/Security/Computer Engineering or IT recognised by PEB Singapore.
• Ten (10) years of relevant experience in the implementation and management of quality control systems
• Familiar with BIM for construction, Green Mark, CONQUAS and relevant authority requirements
• Full time stationed on site during construction

• Reconciling invoices and identifying discrepancies
• Creating and updating expense reports
• Prepare bank deposits
• Enter financial transactions into internal databases
• Check spreadsheets for accuracy
• Maintain digital and physical financial records
• Review and file payroll documents
• Participate in quarterly and annual audits

• Control and manage incoming and outgoing documents
• Responsible for full inventory of documentation & its easy retrieval
• Review and maintain the accuracy of records, updating where necessary to ensure they are up to date.
• Communication with relevant persons who need to submit documents
• Coordinate with project team to ensure compliance of all documentation
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.

• Assist project manager on project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget;
• Ensure project to be executed in accordance with approved plans/drawings, contract specifications and regulations;
• Develop detailed planning to monitor and tract progress;
• Create and maintain comprehensive project documentation;
• Responsible for all construction site matters including and not limited safety and other compliance maters;
• Any other duties that may be assigned.

Meranti Power Pte Ltd, a fully owned subsidiary of Energy Market Authority, is continuing to recruit additional new staff to manage and operate the new power generation stations on Jurong Island. We are inviting applicants for the position of Senior Cybersecurity Specialist who shall report to the Chief Cybersecurity. The scope and requirements are as follows:

We are seeking a skilled Senior Cybersecurity Specialist with 4-5 years of experience to manage vulnerability management, cybersecurity exercises, governance/risk/compliance (GRC), security monitoring and analysis, and incident response. The successful candidate will play a crucial role in safeguarding our systems by identifying and mitigating threats, managing security incidents, and ensuring the continual enhancement of our security infrastructure.

Roles & Responsibilities

• Manage security incident responses, including investigations and remediation actions.
• Support incident response efforts and handle additional assigned tasks.
• Oversee security audits and conduct gap analysis.
• Manage and review IT & OT projects, including solutions and vendor performance.
• Manage vendors and contractors.
• Possess strong expertise in Network Security (Firewalls, IDS/IPS, Switches, Routers, VPN) and Servers (Physical/Virtual).
• Oversee the Incident Response Plan (IRP), Disaster Recovery Plan (DRP), Business Continuity Plan (BCP), and Cyber Crisis Plan (CCP).
• Provide independent IT and cyber risk management guidance to business, technical, and operations teams for secure technology implementations.
• Recommend enhancements to MP’s cybersecurity posture.
• Partner with risk owners to proactively manage risks and reduce the impact of incidents, breaches, or non-compliance.
• Track and oversee the patch management process.
• Ensure Technology conducts risk assessments and implements a secure System Development Life Cycle (SDLC).
• Develop and maintain cybersecurity and IT risk management policies, standards, third-party vendor management, and system criticality frameworks to ensure effective IT risk compliance and cyber defense.
• Identify and assess technology risks in projects, ensuring business/technology units implement effective controls to mitigate risks from change requests, new initiatives, and processes.
• Identify and assess emerging risks, working with stakeholders to devise effective mitigating controls.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field
• Minimum of 4-5 years of experience in information technology and cybersecurity.
• Able to perform 24/7 standby.
• In-depth knowledge of cybersecurity technologies, tools, and best practices.
• Strong understanding of regulatory requirements and industry standards.
• Excellent communication and interpersonal skills.
• Self-motivated, results focused and willing to work under tight timelines with different stakeholders
• Ability to write good reports and prepare presentation materials.
• Able to work independently as well as in team settings.
• Certified GCIH & CISSP (Optional).
• Willing to work in Jurong Island. (Morning transportation pick-up points available at different parts of Singapore.)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Job Summary:

• Location: Jurong east (7mins from MRT)
• Working hours: 8am-5.30pm
• Work days: 5 Days - Mon to Fri
• Salary range: up to 3.2k (depends on experience, training will be provided)
• Benefits: Basic + Comms + AL

Key Responsibilities:

1. End-to-end Recruitment:

• Develop and implement effective recruitment strategies to attract and retain a diverse talent pool.
• Utilize various sourcing channels, such as job portals, social media, and networking events, to reach potential candidates.
• Conduct thorough screening of applications and resumes to shortlist candidates who meet job requirements.

2. Candidate Engagement:

• Build and maintain positive relationships with candidates throughout the recruitment process.
• Ensure a positive recruitment experience for candidates through clear communication and timely feedback.

3. Collaboration and Stakeholder Management:

• Partner with internal departments to understand specific staffing needs and develop accurate job descriptions.
• Provide guidance to Business Developments on recruitment best practices and selection techniques.

4. Compliance and Reporting:

• Ensure compliance with TAFEP guidelines and other relevant employment regulations throughout the recruitment cycle.
• Maintain accurate records of candidate progress and recruitment metrics for reporting and analysis purposes.

5. Employer Branding:

• Actively promote MCI as an employer of choice through social media, career fairs, and other outreach channels.
• Assist in creating compelling job advertisements that reflect MCI’s values and organizational culture.
• Gather and analyse feedback from candidates and new hires to continually enhance the recruitment process.

6. Company’s expectations

• Since this is a sales-driven role, Talent Acquisitions are expected to meet the monthly sales KPIs established for them by the organization.

Qualifications:

• Educational Qualifications: Candidates should possess at least a diploma, preferably in human resources or business-related fields. Candidates with degrees in these fields are welcome.
• Communication and Interpersonal Skills: Candidates should have strong communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization.
• Technical Skills: Some proficiency in using applicant tracking systems (ATS) and other recruitment software is beneficial.
• Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively, are essential for this role.
• Sales-Driven Orientation: Candidates should have a results-driven approach, with a commitment to meeting the company’s targets and expectations. This role requires a focus on achieving performance objectives aligned with company goals.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

Nacos Marine Singapore Pte Ltd is looking for Customer Support Specialist, Customer Delivery for Automation & Navigation to join our team.

The location is Pandan Crescent, Singapore.

About the position:

As a Customer Support Specialist your primary responsibility is to handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat. You will be the main point of contact for customers seeking assistance. It is your responsibility to gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams. Your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction and promote a positive experience with the ANCS brand.

In this position, your work will focus on these responsibilities:

• Respond to customer inquiries:

o Receive and respond to customer inquiries, complaints, and support requests via online services, phone, email or live chat promptly and professionally.

o Provide responses to all enquiries entering through CSC with satisfactory time limit, then forward to the service teams or o to other relevant teams of the organizations

o Handle customer cases with empathy, professionalism, and a customer-centric approach, aiming to de-escalate situations and reach satisfactory resolutions

• Ensure customer satisfaction:

o Foster a positive and customer-centric approach in all interactions, demonstrating patience, empathy, and professionalism.

o Strive to meet or exceed customer expectations by delivering exceptional service

• Troubleshooting:

o Understand customer concerns, clarifying the root cause of problems and enable the service or higher-level support teams to provide appropriate solutions in a timely and efficient manner

• Data Collection / Data Maintenance:

o Gather the relevant data from various sources such as the customer, company own databases or internal support teams

o Maintain customer related master data like accounts, contacts, installations and equipment.

o Request needed modifications beyond own authority from global master data stakeholders

• Documentation:

o Ensure proper documentation for all transactions, adhering to company policies and procedures

o Register all enquiries (as tickets)

o Verify customers contacting ANCS

• Stay updated on product knowledge:

o Keep abreast of product features, updates, and enhancements to effectively address customer inquiries and provide accurate information

• Identify opportunities for improvement:

o Identify patterns or trends in customer issues and provide feedback to management for process improvements

o Liaise with various internal departments, such as product development, sales, and operations, to obtain information, seek assistance, or provide feedback on customer concerns and recurring issues

To be successful in this role, you should have:

• “O” Levels/ diploma or equivalent; bachelor's degree in engineering is a plus.

• Min 1 year experience in customer support, call center, or help desk roles is preferred

• Strong verbal and written communication skills

• Basic technical knowledge to address common customer inquiries

• Strong problem solving skills with a pragmatic approach

• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

• Strong teamwork and collaboration skills to work effectively with internal teams

• Customer service-oriented mindset with a focus on delivering high-quality support

• Patience and composure in handling challenging customer interactions

• Flexibility to work including evenings, weekends, and holidays if required

It's a plus if you:

• are proficient in using ticketing systems, CRM software, and other customer support tools

• are frequent SAP user

• know MS Office inside out

• are familiar with the maritime business and regulatory environment

• have knowledge of the ANCS product portfolio

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim

Talent Acquisition Partner

Email: [email protected]

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

What you will do:

• Drive growth as part of the Global Biopharma services and solutions team. Meet or exceed sales targets assigned via direct sales activities with customers, and by collaborating with other sales team members, service sales/alliance managers, and technical specialists
• Manage a sales funnel; grow the funnel through customer interactions and cross-functional collaboration. Update opportunities as they progress through the funnel. Ensure regular health and upkeep of the funnel
• Analyze and articulate customer and market needs, prospecting all categories of NAT customers from translational discovery, PD to manufacturing including CMOs, developing deep relationships with key customers and managing opportunities in collaboration with the sales organization to meet and exceed sales goals
• Consult and gain credibility with customers on the appropriate solutions to propose when moving between research through clinical to marketed applications

Who you are:

• BSc. in a Life Sciences discipline is required. A Ph.D. and strong nanoparticle formulation or cell/molecular biology with multiple years of experience in a commercial role in the biotechnology industry
• Demonstrated ability to work directly with Customer at all levels within the organization from Process Development scientist to CEO, CFO.
• Demonstrated superior problem solving and interpersonal and account management skills in a commercial environment
• Proven track record in successfully leading, negotiating and executing complex deals concerning intellectual property assets, with the capability to provide deal summaries and drafting term sheets for exclusive license agreements
• Demonstrated aptitude towards workflow selling and proven experience selling services with long sales cycles

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Travel 50% of the time

It would be a plus if you also possess previous experience in:

• Selling Biotech/Biopharm services and or other contract manufacturing services
• PhD or advanced degree in nanoparticle technologies

Background: As part of the RSK Group, with over 15,000 specialists globally, the RSK Digital Water team is to support the company’s expansion in Asia with specific and targeted solutions in the water industry. The team focuses on bringing innovative technologies in data analytics and remote monitoring for the Asia water market. To support this, RSK Digital Water is seeking a Digital Water Systems Specialist to join our team and drive digital transformation of water and wastewater infrastructure.

Role Description: The successful candidate will advise, develop and implement cutting-edge digital water solutions, leveraging IoT technologies, machine learning, and data analytics to optimise water management systems. This role requires a balance of technical expertise and knowledge of key technologies, suppliers, and implementation strategies. The role will be expected to deliver projects both internally for RSK and externally with clients, with the ability to engage with various stakeholders in the water management sector. These skills align with the core services of the RSK Digital Water team, in digital advisory services, data analytics services and IoT implementation. The role will report directly into the Head of Digital Water working in partnership with peers such as Data Engineers, Business Development Leads and Business Analysts.

The role is based in Singapore, with project and engagement work required across Asia and globally where required. Whilst some work is deliverable remotely, it is preferable for the role to conduct in-person meetings where possible and travel would be required on a project-by-project basis.

Key Responsibilities:

• Collaborate with water utility professionals, engineers, and administrators to identify and implement smart water technologies.
• Grow our project pipeline through business development activities in the water sector
• Develop data analytics pipelines for collecting, processing, and visualising water data to provide actionable insights.
• Plan large-scale IoT sensor networks to support urban water management systems.
• Lead efforts to integrate smart technology into existing water and wastewater infrastructure, improving operational efficiency and resilience.
• Work collaboratively with team members, including internal, external and academic teams in data collection, analysis, and technology deployment.
• Communicate technical insights effectively to diverse audiences, including both technical and non-technical stakeholders.

Requirements:

• Experience developing and deploying IoT sensors, machine learning models, and data visualisation tools in water management contexts.
• Understanding of water lifecycle processes from treatment and distribution.
• Proficient in Python and cloud platforms, with familiarity in SQL, MATLAB, and other relevant tools.
• Strong problem-solving abilities with a focus on multi-system analysis in urban water systems.
• Excellent communication skills and experience working with cross-functional teams in research and operational settings.
• Fluent verbal and written English skills