Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The Assurance Senior is expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement.

Responsibilities

• Work closely with team members to execute the audit plan and ensure timely completion of the audit engagement
• Work closely with clients and manages their expectations to further nurture on-going client relationships
• Able to identify unethical behaviour and react based on the applicable ethical principles

Requirements

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 3 years of external audit experience
• Good command of the English language
• Strong interpersonal and client relationship skills

About VeSync：

VeSync Group was founded in 2011 and has established companies in more than 10 countries and regions around the world. In 2020, it was publicly listed on the Main Board of the Hong Kong Stock Exchange.

Based on the VeSync cloud platform, AI and App, we are building a consumer-centric health solution platform through our own brand and self-developed software and hardware products and services. Provide users with integrated solutions for environmental wellness (Levoit), dietary wellness (Cosori), physical and mental health (Etekcity) and pet wellness (Pawsync).

"Unlock Your Everyday Wellness", providing comprehensive and personalized wellness and smart living solutions for users around the world, is the common vision of all VeSync members.

Job Responsibilities

1. According to the demand and lead time, purchase, confirm and follow up the delivery on time to meet the market demand.
2. Responsible for the issuance and execution of purchase orders, the coordination of supplier delivery, meeting market demand, identifying delivery risk points in advance, and solving abnormalities in a timely manner.
3. Negotiate cooperation with suppliers, business negotiations, and promote the solution of problems in the process.

Qualifications

1. More than 2 years of relevant work experience in planning, procurement and order management;
2. Good coordination, organization, communication, learning, adaptability and strong digital sensitivity;
3. Good interpersonal communication skills, proactive and teamwork spirit;
4. Proficient in office software operation and proficient in Excel;
5. Fluent in Chinese, listening, speaking, reading and writing.

About the Company:
Our client are a leading provider of cutting-edge Information and Communications Technology (ICT) solutions, specializing in empowering businesses and organizations with advanced networking, cybersecurity, and digital transformation technologies.

Key Responsibilities:

• Deliver expert technical pre-sales support for network products and solutions.
• Engage early with customers to drive opportunities, including RFQ and tender processes.
• Understand customer requirements and propose complete, cost-effective solutions.
• Prepare solution write-ups, bills of materials, and collaborate with the Service Delivery team for professional effort estimation.
• Ensure technical terms and conditions are complete and accurate.
• Conduct and lead technical presentations and clarifications with customers.
• Identify technical and execution risks, and provide mitigation strategies.
• Integrate network solutions with input from other presales solution consultants.
• Transition awarded contracts to project implementation teams with detailed briefings on solutions and designs.
• Stay updated on product technologies, certifications, and advancements.
• Prepare technical capability slides and conduct in-house technology sharing sessions.
• Attain product/technology certifications to maintain premium partnership statuses with product principals.
• Perform other related duties as assigned.

Job Requirements:

• Diploma/Degree in IT or related fields.
• At least 5 years of experience in infrastructure/network pre-sales.
• Relevant network certifications such as CCNP/CCIE or Aruba Certification (preferred).
• Strong knowledge of virtualization and cloud (IaaS) technologies.
• Customer-focused, technically inclined, and a strong team player.
• Capable of working effectively both independently and within a team environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Are you passionate about technology and eager to solve complex challenges? Our client, a leading shipping company headquartered in Korea is looking for an experienced IT Support Specialist.

Your new role:

In this role, you will be at the heart of the technological operations, maintaining servers, supporting critical systems, and contributing to the digital transformation efforts. You will work in a fast-paced, global environment, ensuring their IT infrastructure stays secure and optimized for smooth shipping operations. Key responsibilities include responding to employee inquiries; repairing and replacing IT equipment as required; troubleshooting and resolving network issues; overseeing and maintaining servers located in the server room to ensure high availability and performance; working closely with HQ IT teams to address digital security, data protection issues, and ensure compliance with policies.

Requirements:

• Minimum of 2 years' relevant experience in IT support.

• Fluency in English and Korean language (both written and spoken) – to handle requests from headquarters in Korea.

• Strong technical skills (coding included).

• Strong understanding of server management and digital security protocols.

• This role is looking for someone already based in Singapore.

Benefits:

• Competitive salary package and benefits.

• Opportunities for professional development and career advancement.

• Dynamic and collaborative work environment with a diverse team of industry experts.

If you’re ready to leverage your technical skills in a growing industry, we want to hear from you!

Apply now and set sail on an exciting IT career!

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: [email protected]

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

Landon Veterinary Specialists (LVS) is the longest established specialist referral clinic in Singapore. We are independently-owned and the key personnel work on the ground with the rest of the departments. We have a robust referral network across the island.

We are seeking a Board-Certified Veterinary Specialist Dermatologist to join our team.

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

Digital Procurement Operations Specialist – Telenor Procurement Company

Telenor Group is the world’s leading telecommunications company across the Nordics and Asia with 211 million subscribers and 81 billion NOK in revenues. We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

Telenor has a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and based out of Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units and beyond, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)

About the Role

As an Operations Specialist, you will be part of Digital Procurement team and you will report to the Head of Digital Procurement. The Operations Specialist will play a key role in supporting the day-to-day procurement tool-support related operations. This position involves coordinating various operational activities, optimizing processes, and ensuring efficient workflow. The ideal candidate will be detail-oriented, possess strong analytical skills, and demonstrate excellent communication abilities. You will be working closely with the Telenor business units and driving standardization by leveraging all tool features. The role requires you to consider avenues for continuous improvement. This is a permanent role and will be based out of Singapore.

Main Responsibilities:

Process Management:

• Assist in the development and implementation of operational processes and procedures to enhance efficiency and effectiveness.
  • Document, monitor and analyze workflows, identifying areas for improvement and recommending solutions.

Data Analysis:

• Conduct data analysis across various procurement tools to identify opportunities for enhancing operational performance.
• Provide actionable insights and recommendations through data-driven storytelling and visualizations to support strategic decision-making.

Project Support:

• Assist in the planning and execution of projects aimed at improving operational efficiency.
• Track project milestones and deliverables, ensuring timely completion.

Compliance and Quality Assurance:

• Support local purchasing hub to ensure compliance with company policies, procedures, and regulatory requirements.
• Support quality assurance initiatives to maintain high operational standards.

Global Training and Support

• Develop and ddeliver training sessions on procurement process and tools.
• Maintain global training materials repository with up-to-date functionalities.
• Provide ongoing support and guidance to users to ensure effective use of procurement tools.

Cross-Department Collaboration:

• Work closelywith various departments and business units to ensure alignment and support operational goals.
• Facilitate communication and collaboration among teams to improve overall performance.

Qualification and SkillsRequirements

• University degree in Procurement, Finance, Analytics or Business Management
• Up to 2 years of professional experience in related field
• Experience in designing comprehensive user training content. Must be adept at creating clear, concise, and visually engaging instructional materials.
• Proactive approach to problem solving and opportunity identification
• Proficient in analytics and using visualisation tools (Visio, PowerBI, others)

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are seeking a highly motivated and customer-focused individual to join our team as a Client Engagement Support Specialist. In this role, you will be responsible for assisting in building and maintaining strong client relationships by addressing inquiries, coordinating communication, and ensuring client satisfaction throughout their engagement.

Responsibilities:

- Serve as the primary point of contact for client inquiries and requests

- Coordinate communication between clients and internal teams to ensure timely and accurate responses

- Maintain a positive and professional relationship with clients to enhance their overall experience

- Proactively identify and address client needs and concerns to ensure high levels of satisfaction

- Collaborate with cross-functional teams to develop and implement strategies for improving client engagement

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or related field

- Proven experience in customer service, account management, or a related role

- Excellent communication, interpersonal, and problem-solving skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong attention to detail and a commitment to delivering high-quality service

If you are passionate about building relationships, driving client satisfaction, and making a positive impact, we invite you to join our team as a Client Engagement Support Specialist. Apply now to be a part of our dynamic and growing organization.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

At ESET, our Digital Sales Specialist has primary responsibility for ESET’s online sales performance in Hong Kong, Taiwan, Singapore and India. Working closely with the global digital business unit and regional team, this role drives the development and execution of strategies to increase online acquisition, retention and growth of the customer lifetime value.

What you will do:

• Adapt and implement comprehensive digital business and marketing strategy for online consumer and business segment revenue growth.
• Prepare and execute short, medium-term digital operation plan based on business strategy and revenue target responsibility.
• Plan, manage and optimize an integrated array of marketing programs across channels including paid advertising and social media platforms, SEO, affiliate programs, email marketing and in-product messaging programs.
• Identify new opportunities by analyzing performance data, market data, trends, user behavior, and competitive landscape etc.
• Monitor ecommerce and autorenewal billing performance and define areas for improvement.
• Design and develop targeted marketing campaigns and experiments across standard and niche digital channels to explore new avenues and approaches to increase customer acquisition, engagement, customer lifetime value and brand presence.
• Analyze and interrogate the digital acquisition and retention performance with actionable insights, identify areas for improvement and drive conversion optimization initiatives.
• Forecast, plan budget (including budget for media planning and buying) and monitor performance with regards to the budget allocation efficiency.
• Coordinate a team of digital specialists (locally and remotely) to proactively execute and optimize digital campaigns across multiple platforms.
• Partner with complementary regional and global teams to drive and execute effective performance marketing campaigns and demand generation programs aimed at achieving key company strategic goals.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and is subject to change.

Requirements

• 5+ years of experience in a Digital Marketing/ Growth role or similar position
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Experience in planning, originating and executing advertising campaigns (Social, Display, PPC and Video) - Digital, Direct marketing, above the line and sales promotional, including demand generation/lead generation programs
• Experience with digital software, SAAS or cloud solutions (B2C, B2B) preferred
• Ability to speak, write Mandarin is required as this role liaises closely with our partners Hong Kong and Taiwan.
• Experience with A/B testing and optimizing campaigns based on data-driven insights.
• Results-driven with a very strong ability to analyse quantitative data to determine program effectiveness, ROI, forecasting - A unique blend of business, marketing, and technical acumen.
• Ability to travel as required.

Company Overview

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network.

ESET's global headquarters are in Bratislava, Slovakia, supporting its worldwide operations. The Asia-Pacific (APAC) region is managed from ESET’s regional headquarters in Singapore, with local offices in Tokyo, Sydney, and the SAARC region and is represented by an extensive global partner network.

Get to know us better – ESET.com, YouTube, Twitter, LinkedIn, Great Place To Work

General Position Overview

The Digital Sales Specialist develop and execute digital marketing campaigns across various channels to boost acquisition and retention billings across B2B & B2C for the Australia and Singapore market.

This role also works closely with the global and APAC marketing teams to raise the awareness of the ESET brand across our digital channels.

What you will do:

Our Digital Sales Specialist will be required to drive initiatives coordinating with internal teams to ensure all digital spend delivers effective ROAS whilst maintaining high brand standards.

Supporting the Regional Digital Sales Manager APAC (based in Singapore), our Digital Sales Specialist will be responsible for the deployment of effective digital activity working closely with the our teams at HQ and third-party resources. The role will be responsible to online advertising, acquisition and online sales performance in line with the strategy in Australia and Singapore site.

This role requires a deep proven ability to drive sales through impactful sales analysis through close partnership with the Channel sales organization for APAC.

Additionally, the this role will be responsible for:

• Analyzing the digital marketing performance on a weekly basis with online revenue target responsibility.
• Liaising and managing the relationship between ESET Australia, APAC marketing and Global digital teams.
• Reporting on the effectiveness of the digital marketing and acquisition and making recommendations for improvement.
• Responsible for forecasting, online budget planning (incl. media planning & buying) and performance monitoring with regards to the budget allocation efficiency
• Staying on top of the latest trends in the digital space to inform future direction.
• Working with our Marketing Analyst on data requirements.
• Providing insight on consumer behavior in the digital space which could inform the creative route.
• Work with our in house designer on developing engaging and impactful content for our digital campaigns.
• To manage the strategic development of ESET Australia’s social media presence.
• Work closely with the teams in Australia to monitor retention rates.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and is subject to change.

Requirements

• Proven work experience as a Digital Marketing / Online Sales or similar role
• Solid experience coordinating successful online sales and marketing campaigns
• Strong digital marketing and advertising skill to include knowledge of key SEO principles, a understanding of the metrics and measures for digital marketing (Social, Display, PPC and Video).
• Strategic planning skills
• Solid analytical and reporting skills

• Manage the day-to-day running and maintenance of IT systems (servers, networks, applications) to ensure optimal performance and reliability.
• Guide and support junior team members, contributing to the development of IT operational standards and procedures.
• Create and maintain detailed documentation for IT systems, configurations, and procedures to facilitate knowledge sharing and efficient operations.
• Work with internal and external stakeholders to support IT projects, including planning, upgrades, migrations, and deployments.
• Build and maintain relationships with vendors and service providers, negotiating contracts and SLAs to ensure quality service and cost-effectiveness.
• Partner with finance teams to manage IT budgets, procurements, and financial planning.
• Address and resolve escalated IT issues and incidents, serving as a key technical contact for troubleshooting and support.
• Analyze IT performance metrics and KPIs, generating reports to track performance and identify improvement areas.
• Act as a subject matter expert, sharing knowledge and best practices to foster professional growth within the IT team.
• Take ownership of IT responsibilities, working with a sense of urgency and self-motivation.
• Monitor IT systems for security threats and performance issues, proactively addressing them to minimize downtime and prevent data breaches.
• Conduct regular audits and evaluations of IT infrastructure and processes, identifying and implementing improvements.
• Provide daily updates and reports to the Team Leader on ongoing activities and issues.

Requirements:

• At least 3-5 years of experience in supporting IT infrastructure operations within the ICT industry.
• Demonstrated expertise in diagnosing and resolving hardware and software issues, including routers, switches, firewalls, wireless devices, servers, PCs, mobile devices, Office applications, and PDF tools.
• Experience with managing incident response processes efficiently.
• Proficient in system administration tasks and familiar with various operating systems.
• knowledge of IT infrastructure, including networking technologies, ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, and SolarWinds.
• Proven track record of delivering high-quality and dependable work consistently.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25021

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Your Opportunity: As Quotation Specialist your role includes supporting Sales Team in providing MRO quotations and collaborate with Sales Team to facilitate contract closure with customers. Upon successful contract closure, you will be responsible for launching of the won quotation in both CRM tool and SAP.

Responsibilities:

• Create quotations and proposals for business/corporate jet maintenance and retrofits/upgrades.
• Perform relevant research and reviews required for quote creation including regulatory approval, parts/kits availability, special tools requirement, vendor availability.
• Ensure all quotations are carried out within established procedures.
• On Time Delivery of quotations to customers.
• Collaborate with Sales Manager/Director to facilitate contract closure with customers.
• Establish and maintain positive business relationships with existing customers, attend to their queries expediently.
• Update Sales CRM system timely and accurately.
• Launching of Won quotations and initiate invoice in a prompt manner.
• Proper handover of won quotations to Project Preparation / PMO/Billing team.
• Attend internal meetings and participate in Customer pre-input meetings as required.

What will assist you to succeed:

• Diploma Holder or equivalent, Mechanical/technical apprenticeship in aviation or related field
• Over 8 years’ experience within a Quotation and/or Planning department in a Part 145 or PMO organization
• Aircraft technical experience in Gulfstream, Boeing 737, Airbus 318/319/320, Embraer would be added advantage.
• Good understanding of the aerospace industry, OEMs, and the regulatory framework
• Solid knowledge of quotation processes and procedures
• Strong understanding of planning / scheduling processes and procedures
• Strong communication skills and service-oriented
• Strong English language skills (spoken and written)
• Good MS office skills
• SAP knowledge

Job Responsibilities:

• Provide day-to-day technical support for end users, ensuring smooth operation of computers, network devices, and printers.
• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Create and manage user accounts and mailboxes on Active Directory (AD) and Exchange.
• Troubleshoot and resolve issues related to operating systems, Office applications, and hardware diagnostics for PCs and notebooks.
• Perform antivirus management (e.g., Windows Defender, Symantec, McAfee).
• Handle onboarding and offboarding processes, ensuring compliance with security policies.
• Document standard operating procedures and contribute to technical documentation.
• Manage asset inventory and liaise with vendors for pricing, quotations, and procurement.
• Collaborate with teams to improve internal processes and technical solutions.

Job Requirements:

• 2-5 years of IT technical and end-user support experience.
• Strong knowledge of PC and notebook hardware diagnostics and repair.
• Proficiency in troubleshooting O/S, Office applications, and application-related issues.

Preferred Skills:

• Hands-on experience with asset management and inventory maintenance.
• Familiarity with mobile device management tools.
• A proactive approach to learning and adapting in a fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Pantheonkeys is a dynamic and innovative company specializing in premium mechanical keyboards, keycaps, and accessories. With a strong focus on quality, creativity, and community, we’re dedicated to providing enthusiasts and newcomers alike with exceptional products and experiences.

We’re looking for a passionate and creative Marketing Executive to join our team and help drive the growth of Pantheonkeys by crafting compelling campaigns, building strong brand visibility, and connecting with our community.

Key Responsibilities

• Marketing Campaigns: Plan and execute marketing campaigns to promote products, group buys, and events across various channels.
• Content Creation: Develop engaging content for social media, newsletters, and product pages, ensuring consistency with our brand tone and style.
• Social Media Management: Manage and grow our presence on platforms like Instagram, Facebook, and Discord, including posting, responding to comments, and analyzing performance.
• SEO and Website Management: Optimize website content for search engines, manage product listings, and ensure a seamless user experience.
• Community Engagement: Build and maintain relationships with our enthusiast community through events, polls, and interactive content.
• Data Analysis: Track and analyze the performance of marketing efforts using analytics tools and generate actionable insights to refine strategies.
• Collaborations: Work with designers, content creators, and influencers to enhance brand visibility and reach new audiences.

Qualifications and Skills

• Proven experience in marketing, social media management, or a related field.
• Strong understanding of digital marketing tools and platforms.
• Excellent written and verbal communication skills with a flair for creative storytelling.
• Knowledge of mechanical keyboards and their enthusiast community is a plus.
• Proficiency in graphic design tools (e.g., Canva, Photoshop, Premier Pro) is a bonus.
• Analytical mindset with the ability to interpret data and adjust strategies accordingly.
• Self-motivated, organized, and able to manage multiple projects simultaneously.

What We Offer

• Competitive salary with opportunities for growth.
• A creative and supportive work environment.
• Access to the latest in mechanical keyboard gear.
• Opportunity to shape the voice and growth of a rapidly expanding brand.

Responsibilities:

• Execute procurement activities, including stock replenishment, purchase orders, and supplier coordination, to meet sales requirements.
• Expedite deliveries, resolve shortages, and handle quality/quantity issues, supplier returns, and invoice discrepancies.
• Negotiate pricing and contracts, enhance supplier relationships, and drive process improvements.
• Ensure compliance with import regulations, food safety standards, and product ingredient checks.
• Monitor inventory levels, manage expiry goods, and improve warehouse processes.
• Collaborate with headquarters in Japan and maintain accurate procurement documentation.
• Perform ad hoc tasks as assigned by the superior.

Requirements:

• At least 2 years of relevant experience, preferably in FMCG
• Minimun Diploma in Supply Chain or related
• Strong negotiation, communication, and problem-solving skills.
• Familiarity with import/export processes and food safety regulations is a plus.

Other Information:

• Working Hours: Monday to Friday 830am to 530pm
• Location: Tanjong Penjuru
• Company pick up bus at Jurong East MRT station
• Entitled to AWS and Performance Bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Mon to Fri 9am - 6pm 1D Hybrid

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Responsibilities:

• Identify and establish new customer prospects.
• Develop and execute sales strategies to meet sales targets.
• Collaborate with Pre-Sales, Marketing, and Consultants to create IT solutions for clients.
• Manage the entire sales cycle from lead generation to deal closure.
• Build and maintain strong relationships with key decision-makers and influencers.
• Collect, analyse data, and adapt to challenges while working on various projects.

Requirements:

• Diploma in IT or Business studies.
• 1 to 2 years experience in IT sales is advantageous
• Self-starter
• Excellent oral and written communication skills
• Energized by customer interaction
• Ability to build relationship with clients and coworker.

To Apply, kindly click on the "APPLY NOW" button.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Our client is listed on the Shenzhen Stock Exchange and it is a high-tech manufacturing company in the business of producing and marketing medical consumables, rehabilitation equipment and physiotherapy care.

Job Responsibilities:

1. Manage and maintain products on Amazon (US/Europe), Southeast Asia, and other platforms, including product listing,updates, promotions, and page optimization.
2. Oversee and manage the operations of cross-border e-commerce stores, focusing on traffic acquisition, advertising campaigns, content creation, marketing analysis, and data-driven insights.
3. Develop and execute marketing strategies to improve product rankings and boost sales performance.
4. Ensure compliance with the rules and policies of major cross-border e-commerce platforms.
5. Conduct competitor and market research, analyzing trends and providing actionable insights for business growth.
6. Handle other related tasks as assigned by the company.

Job Requirements:

1. Bachelor's degree or higher.
2. Proven experience in cross-border e-commerce, with expertise in platforms such as Amazon, eBay, TikTok, Lazada, or similar.
3. In-depth knowledge of e-commerce platform rules and significant experience in account management and maintenance.
4. Strong ability to develop sales strategies and adapt to changing market dynamics.

1. Leadership and Ownership

- Serve as the primary point of contact for all Salesforce-related discussion, providing leadership throughout all project phases (Foundation, Build, UT, Testing[SIT & UAT],Data migration and Deployment[Go live and Hypercare]).

- Collaborate with Project stakeholders to align Salesforce solutions with business objectives and project goals which include both client and Capgemini team.

- Act as a bridge between onshore stakeholders and the offshore team, ensuring seamless communication and task execution.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

2. Technical Leadership

- Design scalable and robust Salesforce solutions, ensuring alignment with industry best practices and technical feasibility.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

3. Functional Expertise

- Translate business requirements into functional specifications and technical solutions.

- Collaborate with business stakeholders to understand their needs and recommend Salesforce functionalities to meet these needs.

- Develop prototypes or proof-of-concepts to demonstrate solution capabilities.

- Perform gap analysis and ensure solutions align with organizational goals.

4. Project Deliverables(Documentation)

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

5. Offshore Team Management

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

6. Risk and Issue Management

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

7. Stakeholder Communication

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

8. Continuous Improvement

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

9. Project Phase Responsibilities

a. Build Phase

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

b. Quality Assurance and Testing phase

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

c. Data Migration and Management

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

d. Deployment and Go-Live Support

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Key Skills:

1. Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

2. Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

4. Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

6. Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

7. Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Qualifications

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:
• Symantec Endpoint Protect
• Symantec Web Prevent
• Symantec Email Prevent
• Symantec Enforce
• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;

 Professional Certifications:

• CISSP certified is highly preferred
• Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Next Step

• Prepare your updated resume and expected package.
• Simply click on Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required