Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Job Summary
An experienced ITSM Specialist is sought to support and enhance the IT Service Management (ITSM) platform. This role involves close collaboration with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes aimed at improving efficiency and ensuring alignment with business objectives. The position requires hands-on expertise in ITSM tools, strong technical skills, and a proactive approach to ensuring ITSM compliance and standards.

Key Responsibilities

• Develop and enhance service requests on the ITSM platform to meet evolving business needs.
• Perform operational maintenance, patching, and upgrades to ensure the ITSM platform remains optimized and up-to-date.
• Support IT service management activities across various IT domains by analyzing and improving service requests and updating catalog items.
• Gather user requirements, design solutions, and enhance the ITSM catalog based on identified needs.
• Build or modify service requests to align with ITSM platform requirements.
• Generate and distribute reports for ITSM service requests to relevant stakeholders.
• Create and maintain system documentation, user guides, and training materials, while ensuring knowledge transfer to the internal ITSM team.
• Configure ITSM settings to comply with established processes and standards.
• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals effectively.
• Ensure all ITSM activities adhere to IT security standards, policies, and procedures.
• Work with IT Infrastructure and Operations teams to troubleshoot and resolve issues within the ITSM platform.

Your background

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.
• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.
• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.
• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.
• Strong understanding of ITIL processes, including incident, change, and problem management.
• Experience with reporting tools and data visualization within ITSM platforms.
• Familiarity with automation/orchestration tools and their integration with ITSM workflows.
• Knowledge of IT security standards, policies, and best practices.

EA License: R1873481

Company EA License: 11C4879

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking an experienced Geospatial Specialist to join our Modelling and Simulation (M&S) practice, which aims at spurring innovative geospatial systems and solutions for Whole-of-Government (WoG). M&S Cluster is currently leading Technology Transformation and Digitalisation effort using GIS in partnership with agencies technical team, IHLs and industry partners.

As a GIS Specialist, you will collaborate with a team of talented GIS architects and consultants who are passionate about emerging technologies, and the use of Geographic Information Systems (GIS) to drive WoG geospatial projects. This role includes managing the entire project lifecycle from strategic planning to technical activities, including undertaking the requisite transformational and change management efforts to ensure a successful implementation.

You will also manage the overall end to end solutioning and implementation process for NParks centralized geospatial database and viewer, and deployment of system onto the Government Commercial Cloud (GCC) and/or Government Commercial Cloud plus (GCC+).

What you will be working on:

• Provide Geospatial IT Consulting Services to government agencies, including:

- Solutioning : Develop deep understanding of Business Domain, perform business process analysis, conceptualise innovative solutions (involving multi-disciplinary components) to effectively address business needs

- Acquisition of System and Services : Develop functional specs, tender documents, evaluate tender bids

- Architecture & Design : Perform geospatial architecture planning, Develop data models and data base design, system architecture design and application design

- Applications Deployment : Perform quality assurance planning, configuration management, deployment planning, performance tuning and validation, user acceptance testing, and user training

• Knowledge of Customer relationship management (CRM) such as Microsoft Dynamics CRM, Appian, Outsystems, Pega, etc will be an added advantage
• Integration of GIS with CRM will be an added advantage
• Leverage existing central geospatial platforms and services to provide value added services and geo-enabled apps for government
• Develop real-time geo-analytical models by integrating field apps, sensors and IoT devices etc
• Gain expertise in emerging geospatial related technologies such as Indoor/Outdoor Positioning, AR, VR etc
• Perform rapid prototyping, developing geospatial models, scripts and workbenches. Ensure reusability of codes, workbenches, ETL processes and other project artefacts.
• Assist in developing geospatial IT competency
• Assist in promoting use of geospatial IT within government, public and private sector

What we are looking for:

• Disciplines in Geospatial Technology/Science, Computer Science/Engineering, Information Technology or equivalent
• Minimum 7 years of relevant GIS experience in solution design, IT consulting and/or project management.
• Passionate about Geospatial technologies such ESRI, FME, open source GIS and allied emerging technologies
• Possess strong analytical, communication, presentation and stakeholder engagement skills
• Able to work independently and be a good team player

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

The Marketing Specialist (Sales & Marketing Assistant) is responsible for creating and maintaining various types of content and driving marketing efforts in collaboration with distribution and direct system integration partners.

The role involves creating and disseminating customer communications, developing sales materials, ensuring the up-to-dateness of online and offline media, and managing reference cases. Additionally, the associate will focus on building strong relationships with partners, supporting their marketing activities, and providing them with necessary sales and marketing materials. The associate will also be involved in planning and executing local events, including trainings, seminars, exhibitions, and community events. Furthermore, the role encompasses media relations and social media engagement, including establishing relationships with key media partners, co-developing media content, initiating interviews and industry awards participation, and leading social media content creation and engagement.

Responsibilities:

Content Creation and Maintenance

• Creating and distributing customer communications, including sales mailings and regular partner updates.
• Developing sales materials such as one-pagers, catalogs, and presentations (e.g., PowerPoint). Ensure online platforms (e.g., websites) and offline materials (e.g., product catalogs) are kept up-to-date.
• Overseeing the creation and execution of reference cases, including write-ups and videos, with English translation as needed.

Driving Marketing Efforts of Partners

• Establishing and nurturing strong relationships with distribution partners and direct accounts.
• Assisting with their marketing initiatives and providing necessary sales and marketing materials.

Local Event Support

• Planning, organizing (including the invitation process), and executing trainings and seminars, along with post-event evaluations.
• Coordinating and delivering exhibitions and Q-SYS community events in collaboration with business partners.

Media Relations and Social Media Engagement (B2B)

• Building and maintaining relationships with key media partners.
• Collaborating on media content creation, including copywriting and English translation, and managing distribution.
• Initiating interviews and facilitating participation in industry awards.
• Leading social media content creation and engagement activities.

Qualifications:

• Fluent in both written and spoken English; proficiency in other Asian languages is a plus.
• Strong communication skills are essential for effectively collaborating with local teams, partners, and stakeholders.
• A bachelor's degree in marketing, communications, business administration, or a related field is preferred.
• Relevant certifications or specialized training in marketing or content creation are advantageous.
• Minimum 3–5 years of experience in a similar position, with prior roles in marketing, content creation, or related fields required.
• Experience in B2B marketing, with familiarity in Southeast Asian market dynamics and cultural nuances, is highly beneficial.
• Proven ability to create engaging and persuasive content for various marketing channels, including written materials, presentations, and social media platforms.
• Strong copywriting and editing skills with excellent attention to detail.
• Demonstrated experience in planning and organizing events, such as trainings, seminars, and exhibitions, including managing invitation processes and post-event evaluations.
• Ability to build and maintain strong relationships with distribution partners, direct accounts, and media partners.
• Strong interpersonal skills and a customer-centric mindset, with a focus on effective stakeholder collaboration.
• Knowledge of digital marketing strategies and social media platforms.
• Experience managing social media channels, creating engaging content, and analyzing performance metrics is advantageous.
• Demonstrated ability to work effectively in a multicultural environment and adapt to different cultural norms and practices.
• Self-driven with strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• A proactive, creative thinker with strong problem-solving abilities.
• Ability to develop and implement innovative marketing strategies to drive sales and growth in the South East Asian market.

Job Description

• Contribute to the recurring fair market value process of Novo Holdings
• Prepare valuation documentation for financial reporting and audit purposes.
• Collaborate closely with internal teams to gather necessary data and inputs for valuations.
• Assist with any valuation-related inquiries from auditors, providing the necessary documentation.
• Communicate valuation results and insights to relevant stakeholders, addressing any data inquiries, and providing clear explanations to any questions.
• Provide input to the Valuation Committee
• Deliver high-quality support to investment teams on valuation matters
• Support the investments team in preparing valuations for decision-making purposes.
• Review internal and external financial models and valuations, including challenge of key assumptions.
• Estimate weighted average return requirements (WACC) in relation to recurring fair value assessments and potential transactions.
• Contribute to development and improvement of the Valuation function
• Stay updated on market trends, regulatory changes, and valuation best practices
• Provide feedback to the Head of Valuation and suggestions of improvements

Qualifications

The ideal candidate has:

• M.Sc. from a top-tier institution and 2+ years work experience at a top investment bank or financial institution.
• Proficiency in English, Danish and Scandinavian language (in writing and oral) essential in order to translate Valuation and deal team processes and frameworks between headquarter and local entities.
• Knowledge of Danish and Scandinavian investment landscape for sparring and collaboration between head-quarter, local entities and portfolio companies.

Personal Attributes

As a person, you demonstrate excellent communication skills, strong interpersonal skills and confidence in managing a wide variety of stakeholders. You always maintain a high level of professionalism, strong work ethic and integrity.

You have an open mind, a proactive approach and seeks to provide input on investment projects and opportunities.

Finally, we imagine that you are curious and intellectual with a desire to make a positive impact on society.

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Care Corner Learning and Special Needs Support is looking to expand our focus from just educational therapy to providing wholistic support for children with learning and special needs. We are seeking a Specialist with a passion to support children with learning and special needs. This individual would ideally have experience teaching children individually or in small group sizes, open to working from different locations and keen to teach children in our own Intervention Programme.

Roles & Responsibilities:

• Plan and teach English and Math to children (age 5 to 12) with learning difficulties/disabilities.
• Plan and conduct individual and group intervention programmes/activites for children with special needs.
• Assess the developmental needs of children, doing up each child's Individual Educational Programme (IEP) and Progress Report (PR) to address the needs of the children in the assigned classes.
• Engage parents in executing intervention and development strategies for the children.

Requirements:

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning DisordersManagement or any other related fields.
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred.
• Experience in specialised intervention methods with children will be an added advantage (e.g. OG, Jolly Phonics, visual processing training, rhythmic movement training).
• Good communication and interpersonal skills.
• Entry level candidates and candidates without the relevant experience are welcome to apply if you have a passion to work with children with special needs.

Location: Primarily Woodlands. Required to work from different centres, eg. Tampines, Toa Payoh.

There are two levels - Specialist and Senior Specialist, relevant experience will be aligned to right role level.

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning Disorders Management or any other related fields
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred
• Experience having taught subjects such as English and Maths to Primary level students will be preferred or teaching Phonics to younger children maybe considered with Allied education background to cater to the classroom requirement

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Summary:

We are looking for an experienced ITSM Specialist to support and enhance our IT Service Management (ITSM) platform. In this role, you will work closely with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes to improve efficiency and alignment with business goals. This position requires hands-on experience with ITSM tools, strong technical skills, and a proactive approach to maintaining ITSM compliance and standards.

Key Responsibilities:

• Create and enhance service requests on the ITSM platform to meet business requirements.

• Perform ongoing operational maintenance, patching, and upgrades to keep the ITSM platform optimized and up-to-date.

• Support the implementation of IT service management activities across various IT domains:

• Analyze and enhance service requests, update and implement catalog items.

• Requirement Gathering and Solution Design: Gather user requirements, design solutions, and enhance the ITSM catalog.

• Build or modify service requests based on the ITSM platform requirements.

• Generate and distribute reports for ITSM service requests to relevant stakeholders.

• Create and maintain system documentation, user guides, and training materials. Transfer knowledge to the internal ITSM team.

• Configure ITSM settings to adhere to established ITSM processes.

• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals.

• Compliance and Standards: Ensure all ITSM activities comply with IT security standards, policies, and procedures.

• Troubleshooting and Support: Collaborate with IT Infrastructure and Operations teams to troubleshoot and resolve issues in the ITSM platform.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.

• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.

• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.

• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.

• Strong understanding of ITIL processes, including incident, change, and problem management.

• Experience with reporting tools and data visualization within ITSM platforms.

• Familiarity with automation/orchestration tools and their integration with ITSM workflows.

• Knowledge of IT security standards, policies, and best practices.

EA Number: 11C4879

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation seeks an administratively strong Assistant Manager/Manager at the Quality & Governance Division.

Key Responsibilities

Administrative Support

1. You will provide comprehensive administrative, secretarial, and planning support to the Vice President (Academic) & Provost.
2. To serve as a point of contact for internal (faculty, administrative staff) and external stakeholders (industry partners, universities, vendors), responding to inquiries and maintaining effective communication.
3. Collate information and prepare reports, presentations, and other documents as needed, ensuring confidentiality and accuracy as well as to coordinate meetings, including preparing agendas, taking minutes, and disseminating relevant information.
4. You will manage and track budgets, expenses, payments for the Vice President (Academic) & Provost, and to maintain accurate records and files and update policies and Standard Operating Procedures.
5. To assist with content updates for webpages.

Academic Support

1. You will assist the Vice President (Academic) & Provost with basic research and analysis related to art and design, education and practice.
2. You will support the Vice President (Academic) & Provost in planning and organization of workshops, training and engagement activities, as well as to provide secretariat support for academic meetings with the Vice President (Academic) & Provost and other Senior Management meetings.
3. Monitor and follow up with Deans/Head of Departments, faculty and staff on the progress of projects and assignments as directed by the Vice President (Academic) & Provost.
4. As any task as assigned by Supervisor.

Requirements & Qualifications

You should possess a Bachelor’s Degree in any specialised field with 2 years’ experience in academic/research administration. A minimum of 8 and 10 years of industry experience is required to be considered at Assistant Manager and Manager level respectively.

You should be resourceful and proactive in addressing issues, possess strong organisational, administration and coordination skills, with a proven ability to handle multiple tasks, prioritize tasks and meet deadlines.

You should possess exceptional interpersonal skills and the ability to collaborate effectively with individuals at all levels within the organization and with external stakeholders, being a team player.

To succeed in this role, you should have the ability to conduct basic research and analyse data effectively, possess excellent written and verbal communication skills, including proficiency in English.

Proficiency in MS Office Suite, Adobe Suite and other relevant software applications for communication, documentation, and presentation will be essential.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA to a new season of global recognition and shape the future of arts education in Asia.

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Location: West

Task Management

• Design and execute a comprehensive strategy for enhancing product quality, ensuring alignment with organizational objectives.
• Lead cross-functional teams to identify and address root causes of quality-related challenges.
• Develop and implement corrective and preventive measures to mitigate future quality concerns.
• Monitor and analyze product quality metrics to assess progress and identify opportunities for improvement.
• Conduct regular audits and evaluations to proactively manage potential quality risks.
• Collaborate with suppliers to verify compliance with quality standards and specifications.
• Work closely with teams in engineering, manufacturing, classification bodies, and suppliers to uphold consistent quality throughout the product lifecycle.
• Stay informed on emerging quality methodologies and tools to enhance processes.
• Review and analyze warranty data to support new product enhancements and continuous improvement initiatives.
• Identify and recommend process and product improvements for enhanced performance.
• Anticipate and address quality risks to prevent potential impact on products or operations.
• Deliver regular updates and detailed reports to key internal stakeholders.
• Maintain high standards of quality while ensuring cost control within allocated budgets.
• Provide product familiarization to customers as needed.
• Occasionally travel to operational areas to assess product performance and gather insights for improvement.

Interpersonal Management

• Communicate effectively by actively listening, providing clear information, and delivering constructive feedback across all organizational levels.
• Build strong, trustworthy relationships by demonstrating respect, authenticity, and dependability.
• Coordinate with shipyard personnel and management to ensure product quality aligns with organizational goals.
• Foster and maintain strategic relationships with partners, customers, suppliers, contractors, and regulatory bodies.
• Negotiate effectively on the company’s behalf, finding practical compromises when needed.
• Establish a robust network of industry suppliers, subcontractors, and key contacts.

Information Management

• Oversee the creation and management of quality improvement documentation and reporting.
• Develop a comprehensive understanding of product specifications and performance standards.
• Stay informed on applicable classification and regulatory requirements that influence product quality.
• Manage warranty claims and provide continuous feedback to enhance shipyard processes and products.

Personal Development

• Pursue ongoing professional growth opportunities.
• Take accountability for achieving individual and team objectives.
• Stay current with industry best practices and monitor competitor activities for strategic insights.

REQUIREMENTS:

• At least 7-8 years of experience in management or supervision related to building, operating, or maintaining marine vessels, with a demonstrated history of success.
• Relevant qualifications in marine or engineering fields are highly preferred.
• Advanced skills in negotiation and resolving disputes.
• Strong commercial awareness and business acumen.
• Exceptional interpersonal and communication abilities.
• Proficient in managing record-keeping systems.
• A well-established network of industry suppliers, subcontractors, and contacts is highly advantageous.
• Dedicated to fostering continuous improvement, prioritizing safety, promoting teamwork, and encouraging transparent communication.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Purpose: Responsible for the company’s end-to-end sourcing of products related to manufacturing Bill of Materials (BOMs). In addition, the individual will be responsible for all phases of sourcing that require the skills necessary to identify cost-saving opportunities, lead-time reduction, supplier relationship management, create competitive environments, creatively negotiate, and generate contracts to assure the availability of all products to support the company objectives.

Key Area of Responsibilities:

• Source for materials, components, and service-related activities at the most competitive prices to fulfill business requirements.
• Develop and implement commodity strategies to categorize and transform the supply base that will ultimately achieve the company goal & and business objectives.
• Implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to enable tactical buying for the Material Management Team (MMT) and meet business goals.
• Address outstanding Project Requirement Planning (PRP) and Change Control System (CCS) affecting the project to meet program/business requirements.
• Manage supplier relationships to maintain and develop a win-win situation.
• Support and participate in company continuous improvement program.
• Prepare quotation to support customer budgetary request
• Evaluate supplier core competencies and competitive positioning using industry cost models

Qualification & Experiences:

• Degree in Engineering/logistics or other relevant qualification.
• Minimum 3 years of experience in a commodity specialist/supply chain role in the manufacturing industry.
• Ability to interpret technical document(i.e.schematic/drawings/BOM/specifications) so as to source for OEM parts (mechanical & electrical)
• Work experience in machining, sheet metals or build to print parts (Cable assy, PCBA & etc) will be an added advantage
• Certified Supply Chain Professional (CSCP) is preferred
• Team player
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills
• Ability to analyze and make sense out of data from dashboard
• Excellent people, presentation and communication skills

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• Well Established Company
• Basic $4000 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms, etc.) to ensure system compliance and ready for Management Review
• Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits
• Coordinate with internal stakeholders to participate in customer or supplier audits for compliance
• Generate and review quality reports on suppliers’ performance and work with suppliers to address non-conforming materials, and drive for continuous improvement
• Issue and follow up on Supplier Corrective Action Request (SCAR) to suppliers, monitor and review SCAR effectiveness for timely closure
• Maintain and conduct regular review of calibration and preventive maintenance for equipment
• Responsible for quality issues arising from production and customer feedback, and collaborate with the production team to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements
• Perform any other duties, as assigned

Job Requirements:

• Minimum Diploma or Degree in Precision Engineering, Quality Management or Mechanical Engineering with 2 years of working experience in quality engineering or manufacturing

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Roles & Responsibilities

• Generate inspection report, Certificate of Compliance (COC) and other relevant documents required for shipping
• Prepare inspection, Frist Article inspection report, other QC reports as specified in the quality plan
• Use ERP system (EPICOR) daily to accurately move and manage finished goods throughout the plant into inventory
• Convert raw files to PDF format; scan files and electronically store into various databases
• Carry out incoming, in-process inspection, outgoing inspection and planned dimensional checking of products as per quality plan
• Coordinate with production supervisors whenever product quality out of specification
• Any other ad hoc duties as per assigned by superior

Requirements

• Minimum GCE ‘O’ level & above
• Knowlege in basic computer skills, able to write reports, read engineering drawings
• Capable to operate measuring equipment such as calipers, toolmaker scope OGP (preferred but not required)
• Knowledge of quality system such as sampling rules (preferred but not required)
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
• Working Location: Ubi area

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The successful candidate will be responsible to develop, implement, and monitor quality control processes for ongoing construction projects and ensure the application of the Lessons Learnt process.

Responsibilities:

Quality Control:

· Lead the creation of a QC process for the region

· Create standardized Inspection and Test plan for projects

· Create standard QC checklists and inspection forms for the projects, supported by the local project teams

· Support the implementation of the forms for all projects

Lessons Learnt /Return On Experience:

· Be the organizer of the REX workshops for tenders and projects

· Create and maintain an accessible, user-friendly REX library

· Ensure the learnings are integrated by the different stakeholders(Project development, projects, management,…)

Requirements:

· Engineering Degree in Thermal, Mechanical or Electrical Engineering.

· Minimum 5 years’ experience in industry, ideally in construction industry

· Minimum 3 years’ experience in Quality Control or Quality Assurance

· Good understanding of Testing & Commissioning activity

· Fluent English is essential (written and oral)

· Good communication skills (to team members, client, contractors, internal management)

· Dare to ask questions, to chase people to get information

· Pro-active

· Self-disciplined and result oriented

·

Summary of Job Scope:

Responsible for technical enhancement of quality control and analytical development in QC Laboratory functions.

• Work allocation and arrangement for daily QC routine work
• Finish Product Quality Control
• Checking Report of "In-Process control of Tablet"
• In process quality control of intermediates (IPQC)
• Review and evaluation of Analyst test report and data to ensure test result is up-to date and accurate.
• Review and ensure QC Records and BMR are up-to-date, complete and accurate.
• Supervision of quality control check on raw material dispensing
• Management, Monitering and testing on sample.
• Monitor retained samples and waste of tested sample of intermediates and finished products.
• Environment monitoring and recording for retention sample room.
• Supervision and training of laboratory technicians and laboratory assistant and chemist in carrying out their duties.
• Responsibe to revise of SOP for IPQC and FPQC and relevant section.
• Verify and approve test result in absence of QC Manager.
• Calibration of laboratory equipment and apparatus.
• Ensure Good Laboratory Practice (GLP) & Lab Safety.
• Optimization of usage of laboratory equipment.
• Support in the investigation and management of product complaints.
• Participate in process and cleaning validation.

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

As a Non-Volatile Memory Quality & Reliability Assurance (NVM QRA) Engineer at Micron Technology, you will be responsible for performing formal Failure Analysis of customer reported failing devices via the Returned Material Authorization (RMA) process. You will be required to summarize lab analysis results at the electrical and physical level to identify root cause and establish an associated containment plan. In this role, you will have the opportunities to collaborate with various engineering and manufacturing stakeholders to evaluate and review Corrective Actions /Preventive Actions. You will provide documentation of the RMA findings and oversee the final customer report till closure. In addition, for the senior role, you will be asked to provide guidance and lead the team when solving complex unplanned deviations reported by our customers. Project management skills are necessary and the ability to make critical decisions that directly translate to quality and timely completion of the project is highly desirable. You will also be required to spearhead the sustaining efforts and keeping up to date on new product knowledge, as well as developing and mentoring new talents.

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

• Understand customer complaint of the memory component failure
• Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
• Perform bench level analysis including initial data image analysis/examination
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Work with the appropriate engineering teams (e.g., Product Engineering, Product Yield Enhancement) to perform detailed fault isolation when electrical failure has been confirmed
• Summarize findings and submit for physical failure analysis (PFA).

Provide FA Reports for Micron Customer Facing Team for Communication to External Customers

• Summarize analysis at electrical and physical level into customer friendly formats.
• Work with the appropriate manufacturing Global Quality teams through the appropriate request systems for Root Cause and/or Corrective Action and a containment plan
• Identify potential risk to external customers
• Communicate with respective BU (Business Unit) on potential impact to customers
• Communicate FA updates through interim reports or during scheduled meetings with the customers.
• Provide formal FA Report with findings

Sustain Knowledge of Device Capabilities and Characteristics

• Keep up to date with latest Fab/ASM process technology
• Understand datasheet specifications for each device and the differences from previous technode.
• Comprehension of qualification data and potential impact to customer operation
• Stay up-to-date on common customer applications and usage model
• Partnering with customer support team to resolve ongoing customer issues

Qualifications and Experience

• Excellent verbal and written communication skills in English. The ability to communicate clearly and concisely both verbally and in writing is critical in this role.
• Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
• Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner
• Excellent problem-solving and analytical skills with strong attention to details.
• Familiarity with NexTest /Teradyne bench analytical tools, scripting in linux console will be an added advantage.

Candidates with 2-3 years of experience in the semiconductor industry as Product or QA engineer are preferred. Relevant experienced candidates will be considered for the Senior Role.

Education

A Bachelor or Masters Degree in Electrical Engineering or similar field of study.