Responsibilities

• Internal and external excursion management (MRB / Quality Claims)
• Customer data reporting
• Conduct Quality related training
• Support customer survey and audits
• Continuous improvement activities

Requirements

• Degree in Engineering or Science
• Minimum 2 years relevant experience
• Systematic and analytical problem-solving skills
• Proactive and Multi-tasking
• Good communication skills and a team player
• Auditing experience is a plus
• Good working knowledge in Statistical Process Control (SPC) and Statistical techniques is a plus
• Understanding of system flow and database; basic IT knowledge is a plus

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

Your Tasks

• Design and develop relevant pricing tools that support analysis and review of pricing, costing, operational process, and profit for selected customers.
• Analyse and deploy pricing strategies on RFQs and GSRT with maximization of tools capability.
• Lead the Commercial, other functions and other regional/ global teams on pricing systems, tools and reports for actions from SPA workshop and country participation request from Regional Pricing.
• Create effective business reports on compliance level of Key Compliance KPIs (available from Monthly Pricing Reports) with regular reviews/projects.
• Invent Pricing programs through tools such as RADAR, CARAT and STP for yield improvement and for price changes such as Ship to Profile/Ship to Commit exercise, Surcharge compliance exercise and new rates program.
• Devise innovative processes to make pricing offers more efficient through offer management system and country rating system(GRE), driving faster profitable growth for DHL's business forward.
• Anchor for continuous improvement through collaborative efforts of pricing, customer masterdata management and sales support processes.
• Execute pricing and yield improvement initiaitives such as GPI, Ship to Profile/Commit, SPA through data management and analysis.
• Train the commercial function in pricing systems and tools for onboarding and refresher course, ensuring all commercial stakeholders are adequately trained with pricing knowledge.
• Support strategic pricing projects such as General Price Increase, Strategic Pricing Initiative, S&S/DVRA Clean up program and Ship to Profile/Ship to Commit review among others.
• Support in all pricing systems, tools and reports related projects.
• Develop technical skills and knowledge of pricing executives.
• Plan, lead and manage projects with cross functional stakeholders.
• Incumbent must be able to demonstrate ability to train and equip the pricing team with pricing tools, analytical skill and efficient processes

What You Bring

• Minimum of 5-8 years’ experience in a product and/ or service pricing role, or in a marketing or business analysis position will be an added advantage.
• Knowledge and understanding of DHL pricing and costing methodologies and tools is preferred.
• Strong analytical capability including expertise in spreadsheet (MS Excel) and database (MS Access) program, Power BI and Tableau.
• Simulation and forecasting competence is preferred.
• Good business and marketing orientation.
• Degree in Business/ Finance/ Marketing/ Commerce/ Accounting or equivalent will be preferred.

Scope of work

• Prepare technical training materials for new kitchen equipment as and when needed.

• Train new technicians on technical skills and service quality in conformance with company mission and vision.

• Perform quality checks on technicians’ technical service and service quality in conformance with company mission and vision.

• Perform troubleshooting, repair, and servicing of kitchen equipment, as and when needed.

• Perform preventive maintenance of kitchen equipment, as and when needed.

• Perform delivery and installation of kitchen equipment to customer sites, as and when needed.

• Ensure proper care of tools, materials, and work areas.

• Ensure proper care of company properties.

• Ensure proper care of spare part inventories as issued by company.

• Ensure the daily work activities are carried out in a timely manner and in accordance with the company procedures and standards.

• Carry out any other tasks as reasonably requested by the Operations Manager.

Requirements

· Preferably with prior experience in servicing and repair of commercial kitchen equipment.

· Pro-active, keen to learn, self-motivated, and ability to work independently.

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

Client Service Group, KYC Team (12-months contract)

Salary: Up to $5,500 monthly + completion bonus

Location: Central

• Job Responsibilities:
  • To perform KYC due diligence of new relationships and existing clients (periodical revisions) for Hong Kong, Singapore, China, Malaysia, Australia, Taiwan and Japan entities as a Maker or Checker;
  • To conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank;
  • To liaise and coordinate with Front Office and Client Office Team on the collection of the KYC documents/information;
  • To escalate complex cases to APAC Compliance and/or Head Office Financial Security for advice, clarification or validation where applicable;
  • To provide guidance and sharing of KYC knowledge to the junior team members in the team and other departments;
  • Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database;
  • Ensure accurate and proper maintenance of statistics for timely MIS reporting/other ad-hoc reports and perform monthly reconciliation on the KYC Status versus Opened Accounts of the Existing Clients (when required);
  • To work with Client Office to ensure deliverables is done in accordance with business’ priority
  • To raise escalation early to respective managers when there is seen to be a potential issues
  • Involve in active dialogue locally and globally (when needed) and participate in local and global transformation projects
  • Build good working relationship with internal stakeholders and to ensure to deliver excellence customer service
  • Participate in discussion and regular calls with stakeholders to go through statuses of Periodic Review cases
  • To take part in Projects and perform UAT testing assigned by the Manager;
  • To perform ad-hoc screenings and other duties assigned by the Manager

Required Skills:

• Bachelor’s Degree Holder in Banking / Finance / equivalent
• Minimum 2 to 3 years of experience in KYC / CDD, with a good understanding of AML/CFT Framework and KYC documentation processes
• Good understanding of the KYC regulations in Asia (in particular HKMA, MAS, CBRC, PBOC and FSC)
• Strong Interpersonal skills with ability to effectively interact with cross functional teams and capable of working on own initiative and prioritizing workload
• Highly organized with excellent attention to detail, highly motivated and able to work with minimal supervision.
• Ability to multi-task and execute task with a sense of urgency and with ultimate goal of delivering tasks on time
• Strong Team player
• Good Knowledge with Excel will be an advantage

Interested applicants may apply, alternatively you may send in your resume to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu

R1985241

EA 24C2366

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

PrimeStaff Group has been in the recruitment industry for the last 29 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more than over two decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

Hiring preference:

1. Based in Singapore
2. Remote from Malaysia

Responsibilities:

• Hands-on experience for full spectrum of finance functions (AP, AR, CB, GL and reconciliation) and maintaining full set of accounts
• AR function include sales invoices preparation and liaison with Payroll team on the information provided; follow up with clients and internal consultants on the arrears
• Responsible for monthly management reporting and annual statutory financial reporting
• Responsible for quarterly GST returns preparation and submission
• Support forecasting and budgeting exercises
• Ad hoc statutory statistics and surveys submission from relevant authorities
• Timely preparation and sending out of sales invoices upon received from Payroll team
• To improve the follow up and reduce the outstanding debtors listing
• Timely and accuracy of monthly and annual financial closing and reporting
• Timely and accuracy of quarterly GST returns preparation and submission

Work Relations & Key Stakeholders:

• Internal: business leaders and payroll team (shared services)
• External: clients, auditors, tax and corporate secretarial agents and government agencies

Requirement:

• Experience with use of accounting software; knowledge on XERO will be an advantage
• Proficient with Microsoft Office and Teams
• Diploma or Degree in Finance or Accountancy or equivalent studies
• A minimum of 2 years’ hands-on experience in full spectrum of finance and accounts functions.

Desired characteristics & personality:

• Meticulous, able to multi-task and work in fast-paced environment.
• A team player with can do attitude.
• Uphold professional values and conducts with strict confidence

Shortlisted Candidates will be Notified and Contacted!

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg: R21103524

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24005

What will you do?

• We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.
• We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.
• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Responsibilities

· Be the subject matter expert for business validations in the Forward and Reverse workstreams.

· Partner with Capability Architects to build and own test strategy, test plan, test scenarios and test cases leading to QA validations and sign-off on assigned projects.

· Work with third-party partners to perform end-to-end supply-chain integration testing.

· Evaluate and execute applicable test cases.

· Document all test results and ensure execution results up to date.

· Keep stakeholders well-informed of testing progress and statuses.

· Be able to articulate issues, problems, impacts, and support needs across different internal teams as well as external teams.

· Innovate and suggest out-of-the-box solutions to improve productivity and processes.

Must-Have Skills

· Supply Chain Management Major.

· At least 5 years of hands-on experience working on essential aspects of Order Management Forward Flow (O2C) and Reverse Flow (I2R/RMA).

· At least 2 years of hands-on testing experience working with Oracle Fusion Supply Chain.

· Hands-on experience in writing SQL queries and understanding/modifying XML files.

· Excellent documentation and communication skills.

· Well-versed in creating test plans and test cases.

· Great sense of urgency, thoroughness, and quality towards assigned tasks/goals.

· Hands-on experience in debugging problems through system logs.

Must have: In-depth supply chain management knowledge, QA expertise with functional testing, Oracle Fusion.

Nice to have: Python, Java- selenium

Good-to-Have Skills

· Hands-on experience in developing automation tests, preferably in Supply Chain.

· Hands-on experience in programming languages such as Java, Python.

· Experience with automated testing tools like Selenium.

· Knowledge of Electronic Data Interchange (EDI) and how the EDI signals are processed.

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Responsibilities

• Communicate and reconcile quality / technical matters to various stakeholders.
• Investigate supplier non-conformance, drive root cause analysis, discuss corrective actions and implement process improvement, including source inspection.
• Work with suppliers to ensure their manufacturing processes comply with customers’ expectations.
• Monitor non-conformance performance and collaborate with suppliers to drive continuous improvement in supplier’s quality.
• Maintain and improve product quality by completing product and compliance audits.
• Prepare and review monthly data to analyse quality issues.
• Process engineering changes (ECN).
• Maintain customer’s claims system.
• Maintain calibration process for Shimadzu’s equipment.
• Ad-hoc duties as assigned.

Requirements

• Diploma or degree in supply chain management, engineering or science.
• At least three years of experience in quality engineering or related role.
• Having experiences in mechanical engineering or related field will be advantageous.
• Possess good communication skills and able to articulate ideas succinctly to local and international stakeholders.
• Possess a good analytical mind, positive attitude and patience under challenging situations.
• Having a tenacious desire to solve challenging technical problems will be a distinct advantage.
• Possess a good organizational skill and a strong penchant for neatness.
• Possess a high level of proficiency in Microsoft Office and Microsoft 365.
• Able to work independently and a good team player.
• Possession of a Class 3 driving licence is preferred.

We regret that only shortlisted candidates will be contacted.

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for IT Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

IT Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

· Work with hiring managers and agency to source, attract, and assess candidates.

· Identify candidates using Linkedin, Facebook, Instagram and other social media accounts.

· Managing job postings content on all job portals.

· Carry out first level of recruitment and selection processes through resume screening, phone screening calls, meeting at both office and external venue to select potential candidates to meet hiring managers' requirements.

· Coordinate and schedule interviews appointments between candidates and hiring managers.

· Prepare daily and weekly accomplishment report and provide updates to recruitment status.

· Proactively develop contacts and networks to build talent pipelines, stay updated with market intelligence, industry practices, and other opportunities.

· Research current trends and suggest new ideas for improving talent acquisition activities.

· Assist in onboarding process for selected candidates that are joining the company.

· Review employment applications and background check reports.

· Deliver an amazing and positive candidate experience throughout the recruitment process.

· Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.

· Perform any other ad-hoc tasks as assigned.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, we are seeking to recruit a

Clinical Application Specialist, Sleep Team.

You will be primarily responsible for ensuring the provision of advice and assistance on the usage of therapy devices and products to end users including conducting training for medical professionals, allied health personnel, patients and sales team to ensure that they are familiar with and confident in using the products.

Specifically, you will

• Support sleep apnea device usage according to product usage instructions while adhering to infection control and observing patient safety as first priority.
• Support sleep team cases competently and promptly.
• Process end to end transaction for customers from clinical demo to purchase of device.
• Ensure that end users receive correct advice and adequate, professional support.
• Support in analysing customer feedback on clinical application services which, in turn leads to case management improvement projects to increase efficiency.
• Assist to train new sales and clinical staff on the features and applications of the products, respond to questions posed by the customers, providing on-site guidance where needed.
• Conduct training for the end users to ensure they are familiar with and confident in using the products.
• Co-organise trade shows, courses and events with sales and marketing team, for areas related to product applications and usage.
• Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
• Review and update clinical application contents, training materials and quizzes in the Learning Management Platform to ensure they are accurate, up-to-date and systematically presented.

In the course of your work, you will be required to join the Sales Team on a sales visit to demonstrate the use of the products to provide credibility to the value of the products and technical expertise as well as identifying business opportunities while attending to cases and through customers interaction and pass on the information/leads to the Sales Team.

You should have a Diploma/Degree in Nursing, Engineering or Science, have a minimum 2 years of relevant experience such as Bio medical/Healthcare/rehab or Homecare experience preferred. Having a growth and change mindset, demonstrating strong ownership towards execution and result as well as able to work well in a team-based environment are desirable attributes for the role.

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, you are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret to inform that only shortlisted candidates will be contacted.

• BOS Trustee Limited is the trust company owned by Bank of Singapore. Headquartered in Singapore and regulated by the MAS. The company provides trust administration and advisory services.
• The incumbent review and deal with new business within BOS Trustee Limited.
• The incumbent will also support the trust company in trust product matters for private banking clients who have set up a trust structure for succession planning purposes

Main Duties

Onboarding and Documentation

• Review and approve all trust onboarding documentation. Review and check the trust set up documentation to ensure completeness and that it meets policy requirements. Assist with bank account opening set up, transfer in of assets and ancillary documentation.
• Complete the new business checklist, and assessment for trust relationship manager and team head sign-off
• Interact with front office/wealth advisory team to obtain documents
• Supervise and manage output of junior staff as necessary
• Maintaining relevant spreadsheets to track and record on the businesses onboarded
• Track due reviews and produce management reports as necessary
• Ensure client due diligence documents (Eg. passports, address proof, certificates of incumbency etc.) are up to date and accurately recorded (for the files as well as the system and databases)
• Ensure outstanding matters are attended to or, if not, escalated accordingly.
• Ensure prompt turnaround of all onboarding set up of structure
• Ensure that Compliance approval is obtained where required.
• Review the permanent file to ensure good order and completeness.

• Work with the review team on assessment of source of wealth background of clients, corroborate the declared net worth independently and assess supporting documentation (e.g. financial statements) in line with regulatory requirements (AML)
• Review name screenings in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

• Assist with other departmental projects and specific ad-hoc tasks as necessary
• Contribute to the implementation and design of the trust product e.g. consideration of regulatory, risk and business (financial/operational/tax) issues. Point person for trust onboarding matters.
• Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation, and demonstrate the highest standards of business and personal conduct.

Qualifications

• Min Degree holder with 5 to 10 years in banking/financial industry, previous trust knowledge will be an advantage. Experience in onboarding and documentation review, knowledge of banking KYC/AML/Compliance/Risk procedures will be an advantage
• Good communication and interpersonal skills
• Strong leadership skills, initiative and competency
• Team player
• Organised, detailed and with good risk awareness

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.