Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Job Responsibilities

• Administration and troubleshooting of Windows Servers (Preferably Windows 2008 R2, Windows 2012, Windows server 2003).
• Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.
• Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.
• Understanding of RAID, pros and cons of various RAID levels and decision making on the same in a given situation
• Microsoft cluster configuration, administration and troubleshooting.
• Working experience with various storages, precisely for cluster configurations is good to have.
• Working knowledge in SAN environment and storage space management from systems side is good to have.
• File system and quota management.
• Experience and knowledge on FTP and SFTP Client and Server Model.
• Experience and knowledge with installing and implementing VMware ESX server, VMware virtual Center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization would be advantages.
• Experience provisioning, operating, and maintaining systems running on Azure

Technical Requirements

Active Directory Concepts:

• Understand and explain Domain & Forest structures, Organizational Units (OUs), Schema, and Global Catalog.
• Use tools like nltest, dsquery, and netdom for AD troubleshooting.

AD Infrastructure Components:

• Manage Domain Controllers including recovery methods (authoritative and non-authoritative restore, 3rd party tools).
• Diagnose and troubleshoot replication issues using repadmin and dcdiag.
• Understand and manage FSMO Roles, including their purposes and recovery procedures.
• Configure and manage DHCP, including scopes, SuperScopes, Failover, Static IPs, Reservations, Exclusions, and DNS settings.
• Utilize DNS tools such as Nslookup, Test-DnsServer, ipconfig, tracert, and DNS Query.
• Support and troubleshoot Active Directory Federation Services (AD FS) for SSO.
• Address time synchronization issues using NTP.
• Create and troubleshoot gSMA Accounts.

Authentication and Authorization:

• Manage Kerberos authentication for both Windows and non-Windows (Linux) systems.
• Maintain and resolve LDAP authentication issues.
• Implement and manage Access Control Lists (ACLs) effectively.

Group Policies:

• Enforce configurations on users and computers through Group Policy Objects (GPOs).
• Use GPOs to manage security settings, software installations, and scripts.

AD Management Tools:

• Proficient in Active Directory Users and Computers (ADUC).
• Intermediate to expert skills in PowerShell.
• Knowledge of AD Administrative Center (ADAC) is a plus.

Integration with Other Services:

• Support AD FS onboarding and troubleshooting for SSO solutions.

Troubleshooting and Diagnostics:

• Review and analyze event logs to identify and resolve issues.

Tech Refresh:

• Study and propose improvements for AD design best practices.
• Implement and upgrade DC, DHCP, and DNS roles on newer OS versions.
• Understand and manage AD functional levels and raise them as necessary.

Windows Patching:

• Enroll new servers with WSUS & SCCM, manage monthly patches, and troubleshoot patching issues.

Business-As-Usual (BAU) Duties:

• Take ownership of and resolve assigned tickets within SLA.
• Create and improve Standard Operating Procedures (SOPs).
• Collaborate with team members and mentor junior engineers.
• Exhibit flexibility with working hours and maintain professionalism in customer interactions.
• Ability to identify and gather requirements to define a solution to be built and operated on Azure
• Capabilities to provide AZure operations and deployment guidance and best practices throughout the lifecycle of a project
• Experience with application / data migration to AWS
• Understanding about the ITIL process
• 5 - 8 Years of System Administration Experience is must.
• Must be a Graduate in Engineering / Science / Diploma in Computers
• Preferably with any two of the given Certification – MCSE / VMWare Certification
• Must have good communication & Interpersonal Skills
• Must be customer-focused
• Good problem-solving skills

In a Nutshell, we’re looking for…

Continuous Improvement Specialist with proven experience and ability to drive continuous improvement initiatives across the organization. This role will be responsible for reviewing current processes and identifying areas that need improvement using continuous improvement tools/methodologies. You will collaborate with the technical operations team to execute projects, increase efficiency and reduce cost while also providing support on technical services and ESG initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time completion of project tasks
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Innovation and Improvement

• Lead and execute continuous improvement projects in co-manufacturing partners
• Work together with co-manufacturing partners to increase visual management in the plant, creating losses mapping, and develop value stream mapping to identify improvement potential
• Perform process improvement using Lean/Six Sigma methodologies
• Monitor, measure, and report on the progress of continuous improvement initiatives
• Collaborate with teams to streamline workflows and eliminate inefficiencies
• Provide training and development on continuous improvement to co-manufacturers team

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting using root causes analysis methodologies
• Build and maintain baseline data for technical operations in compliance with master data management process
• Identification of cost savings and optimization opportunities in our co-manufacturing partners and then define action plans to execute the actions needed so these are captured

Environmental, Social, and Governance (ESG)

• Collaborating with cross-functional teams to integrate ESG baseline data into business insight report and operation
• Analyzing and interpreting data related to ESG factors and preparing reports for internal and external stakeholders
• Supporting related data collection and initiatives on responsible packaging
• Supporting data preparation and analysis for carbon footprint reduction

DESIRED SKILLS AND EXPERIENCE

• 3 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with Lean/Six Sigma Methodologies. Having Six Sigma Green Belt will be an advantage
• Strong problem solving and critical thinking skills
• Excellent data analysis skills
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Previous involvement in ESG initiatives and/or experience with ISO14001
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

Responsibilities:

• Review sales orders and generate purchase orders to suppliers while maintaining inventory within company goals
• Handle changes in suppliers’ delivery schedules
• Ensure on-time delivery to customer from suppliers in a proactive manner
• Exhaust all possibilities in obtaining product to satisfy critical customer requirements
• Expand product knowledge to effectively support sales
• Purchase inventory to achieve maximum quantities at lowest possible costs
• Ensure and maintains integrity of system information, including costs, schedules and packaging
• Maintain and add part numbers to system
• Manages and resolves price discrepancies with internal and external parties across various departments
• Handles quality issues
• Build good relationships with internal and external parties
• Provides good service level to internal colleagues

Requirements

• Min. Diploma or Degree holder with at least 3 years relevant experience in electronics components
• Team player & able to communicate with all levels
• Good attitude, responsible, diligent and willing to learn
• Able to multi-task and work under pressure in a fast- paced environment
• Proficient in MS Office Applications, especially MS Excel

About Us

Tmall Taobao World is a division of Alibaba International Digital Commerce Group. We are committed to continuously enhancing the experience for international Taobao users, making it easier for global consumers to access high-quality Chinese goods. Backed by Alibaba's powerful technology and robust supply chain, Thailand team of Tmall Taobao World aims to better serve Thai market through local consumer operations with insights of local consumer needs. Our ultimate goal is to achieve Alibaba International Digital Commerce Group’s vision of "global buying and global selling.

Responsibilities

We are hiring a team member for the "Marketing" role for Taobao Thailand, based in Singapore. Responsibilities include but not limited to:

1. Developing and implementing Taobao Singapore’s marketing and user growth plans based on brand positioning, driving user acquisition, retention, and GMV growth.

2. Building good relationships with local media partners, creatively planning and executing communication content across channels such as KOLs, local media, IG, FB, TikTok, SEO, SEM, DSP, etc.

3. Regularly analyzing marketing activities and promotion effectiveness, and continuously optimizing.

4. Tracking market trends, responding to consumer feedback, monitoring competitor activities, and adjusting marketing strategies as needed.

5. Working closely with internal stakeholders (PR, media, design, industry operations, business development, onsite operations, CRM, etc.) to enhance consumer experience and achieve overall goals for Thai market.

Requirements

1. 3+ years relevant work experience in e-commerce digital marketing or of relevant work experience that includes digital buys, social, KOL management, data-driven analysis of campaign performance.

2. Have a strong affinity for critical thinking, hands-on execution, problem-solving, and ability to handle multiple tasks.

3. Adaptive, creative and self-driven. Good organisational skills and detailed oriented.

4. Strong stakeholder and good team player who enjoys working in a fast-paced environment

5. Fluent written and verbal communication skills in Thai & Chinese.

6. Comfortable working in a global company with culture diversity.

业务介绍

天猫淘宝海外隶属于阿里巴巴国际数字商业集团，我们致力于不断提升海外淘宝用户的体验，让全球消费者更方便地买到中国好货。我们背靠阿里巴巴杭州总部的强大技术力量和强大的商品供应链，天猫淘宝海外泰国团队希望通过在泰国本地市场的消费者运营，基于本地消费者需求的洞察来更好地服务于泰国市场，最终实现阿里巴巴国际数字商业集团“全球买全球卖”的梦想。

岗位职责

我们正在招聘负责淘宝泰国“市场营销”的小伙伴加入，需要Base在新加坡，工作内容包括但不限于以下：

1. 结合品牌定位和人群策略，制定和实施淘宝新加坡市场推广和会员运营规划，驱动会员拉新、留存以及GMV增长

2. 对于媒介渠道整体效果负责，和本地媒介伙伴建立良好合作关系，创意策划并跟进执行传播内容，渠道包括但不限于KOL, 本地媒体, IG, FB, TikTok, SEO, SEM, DSP等

3. 定期对于营销活动和推广效果进行数据分析，并持续优化

4. 追踪市场热点，跟进消费者反馈，关注竞争对手动向，及时调整营销策略

5. 和内部相关合作方（PR、媒介、设计、行业运营、招商、导购、会员运营等）密切合作提升消费者体验，共同达成泰国市场整体目标

需要TA具备哪些能力、经验与特质

我们的任职要求：

1. 3年以上的电商平台Digital Marketing相关经验，包括媒介采买，社群运营，KOL合作，以及基于数据分析的活动优化

2. 具备思辨能力，吃苦耐劳，并能多线程高效工作

3. 适应性强，有创新意识，自我驱动，组织能力强且工作细致

4. 中泰双语听说读写流畅

5. 具有团队意识，能适应快节奏工作环境

6. 能够适应跨国公司的多元文化

About the Role

Our client is a leading provider of innovative recruitment solutions. A Fortune500 firm working with various clients, including those in the technology sector, providing tailored recruitment strategies and helping organizations build high-performing teams.

As a Talent Acquisition Specialist operating in an RPO (Recruitment Process Outsourcing) model, you will support the end-to-end recruitment lifecycle for multiple clients in the technology space. This includes sourcing, screening, and presenting qualified candidates while managing the hiring process efficiently. You will collaborate with hiring managers to align recruitment strategies with business needs, providing insights on market trends and ensuring the selection of the best-fit talent for each role. The role will also involves fostering a diverse talent pipeline by focusing on passive candidate engagement.

Key Responsibilities

• Design and implement effective sourcing strategies to attract high-quality technology talent.
• Partner closely with hiring managers to understand role requirements and adjust recruitment processes accordingly.
• Manage the full recruitment lifecycle, from initial candidate sourcing to interview scheduling, offer negotiation, and onboarding.
• Leverage applicant tracking systems (ATS) to track candidate progress and ensure compliance with recruitment best practices.
• Engage passive candidates and present a diverse slate of applicants for each role.
• Collaborate with hiring managers to develop tailored interview questions and evaluation criteria.
• Provide market insights and strategic advice to hiring managers to optimize recruitment strategies.

Key Requirements

• Bachelor’s Degree.
• Minimum 2 years of experience in technology recruitment, ideally in an RPO or agency environment.
• Proficiency in applicant tracking systems (ATS) and talent sourcing platforms.
• Solid understanding of recruitment best practices and employment laws.
• Excellent organizational skills and the ability to prioritize and manage multiple requisitions.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Preferred: Experience in recruiting across multiple technology sectors or industries.

Benefits

• Opportunity to work in a fast-paced, client-focused RPO environment.
• Professional development and growth opportunities within talent acquisition.
• Competitive compensation and comprehensive benefits package.
• Inclusive, dynamic, and collaborative work culture.

A financial institution is seeking a Behavioural Risk Specialist to join their Surveillance Framework function.

In this role, you will:

• Establish the roadmap and priorities for the culture risk assessment function
• Lead the development and implementation of culture and behavioural risk assessment framework across the financial services ecosystem in Singapore
• Drive the design and execution of qualitative research studies to identify emerging behavioural risks

Ideal Expertise:

• Masters/PhD in organisational behaviour, psychology, behavioural science
• Led and performed qualitative research relating to governance, culture and conduct
• 5 to 10 years of relevant industry experience, ideally within financial services
• Strong in stakeholder engagement

Keen to hear more? Hit the apply button now!

EA Licence: 24S2156 | R1435970

Job Responsibilities

• Responsible for the Engineering Project Information / Data Management functions but not limited to collection and management of information from one or more sources and the distribution of that information to one or more audiences
• Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices
• Uses experience and problem solving skills to develop and improve processes
• Proficient in steady-state simulation using Aspen Plus, Aspen Hysys, UniSim, and HTRI.
• May provide guidance to less experienced team members
• Perform regular Data validation checks and Flag inconsistencies to Engineering and resolve the inconsistencies
• Perform Data Loading / importing to databases
• Tag and Data Management
• Data Class Library management for Project
• To support the detailed engineering design effort by the use of standard tools, as well as support the project close-out and turn-over effort
• To support in developing digital transformation solutions based on Seeq and Forge platforms.
• To support data and document submittal to Client as per the scope of work
• To support and manage the flow of data and documentation to the Client
• To follow the contractual requirements for information/data turnover to assure a seamless transfer of information to Client.

Job Requirements

• Bachelor of Science Engineering Degree with minimum 10 years of experience
• Knowledge and proficiency on Engineering Systems and Tools and its work processes
• Specialization in Oleflex, Aromatics, and Platforming process technologies, will be an added advantage
• Good understanding on Engineering Work flow and key deliverables
• Experience with O&G Offshore/Onshore projects with hands-on Project Information Management OR digital engineering solutions but not limited to:

1. Class library, Naming Rules, Attribute data definition
2. Data collection and validation methods
3. Data exchange interfaces
4. Data Exports and metrics reporting
5. Engineering and Supplier Tag & Data Management
6. Engineering software systems & tools

• Good Knowledge of Engineering Database Warehouse systems
• Experience in Engineering Data Class library Management
• Experience in Database Management System, SQL development, VBA, SQL Server Reporting services,
• Proficient in using Aspen Plus, Aspen Hysys, UniSim, and HTRI for simulation and modeling.
• Preparation of Data Management Plan / procedures

Job Profile Summary:

The Wealth Protection Specialist will assist bank partner in growing the bancassurance space. You will collaborate closely with bank stakeholders to deliver customer centric recommendations focusing on health and protection needs of the bank customers and build strong and long-term customer relationships.

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Able to multi-task and meet tight deadlines
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications

Education:

• Degree/Diploma in Business or related fields of study

Language:

• English

Fast-Track A Teaching Career & Be Rewarded Greatly as a Language Specialist with EduEdge!

Are you a passionate fresh graduate with strong English Language skills?

Do you want to leverage your language skills into a highly rewarding career that leapfrogs your salary and remuneration in a short period of time?

Do you want to be part of a dynamic team who’s excited about what we do every day?

Do you want to work in an environment filled with passion and purpose, knowing that your work is positively impacting the lives of thousands of people?

If you’ve nodded your head to above, you might be the person that EduEdge is looking for!

[Fast Track A Teaching Career & Be Rewarded Greatly With EduEdge]

At EduEdge, we’ve built a passionate, industry-leading team because we believe in rewarding and supporting our team:

1. When you’re a part of our team, you will receive Structured Coaching, Training & Regular Feedback for Professional Growth
2. You’ll get Career Mentorship by Founders to fast track your career growth - as a Teacher, Leader or Entrepreneur - within the Company.
3. We take care of our team with a Fully-stocked Pantry / Monthly Makans / Team Bonding events
4. [Bonus!] At EduEdge, your hard work doesn’t just pay off — it gets rewarded in a BIG way.
   With our EduEdge GROW Plan, you'll receive 5-figure payouts at key milestones of your career, starting from $10,500 to $47,200 — totaling an exciting $177,500 over your entire career span with us!

This is our commitment to recognising and rewarding the value you bring as you grow with us.

Are you ready to be part of a team that values and supports your journey every step of the way?

[The Opportunity To Be Part Of A Fast Growth, Industry-Leading Team]

As a Language Specialist with EduEdge, you will have the exclusive opportunity to:

• Join a Dynamic and Fast-Growing Company where you can be part of a caring and professional team that is revolutionising the way English is taught.

As a Language Specialist at EduEdge, you will have the opportunity to master this unique methodology of teaching English using Formulas.

(Yes! English / GP can be learnt in a step-by-step way just like studying Maths or Science!).

This proven method has successfully transformed the grades of more than 3,500 students from over 150 schools to date! And we are Singapore’s FIRST and ONLY education company with this unique method.

• Receive Comprehensive Training and Mentorship: At EduEdge, we understand that as a fresh graduate, you may be apprehensive about entering the private education industry without any prior experience.

That's why we provide a comprehensive 5-Month Teaching Apprenticeship Programme™ (TAP) designed exclusively to help individuals, like yourself, tap into your teaching talents!

Our experienced mentors and team leaders will be there every step of the way, offering valuable insights, sharing their expertise, and assisting you in overcoming any challenges you may face.

With our support, you can develop your skills and grow into a confident and effective educator.

• Grow and Advance: At EduEdge, we believe in recognising and rewarding talent.

You will have a clear career progression path, starting from Language Specialist to Master Specialist to Principal Master Specialist to Centre Owner / Director of Education.

We have Staff who have already become Subject Heads / Team Leaders in their mid-late 20s and are already earning an income that most can reach only in their 40s.

Your growth and advancement will be based on your capabilities and commitment. Imagine the sense of accomplishment as you climb the ladder and make a real difference in the lives of students!

• Enjoy Flexible Work Arrangements: We understand the importance of maintaining a healthy work-life balance.

As part of the teaching team, you will enjoy flexible working hours, with the majority of your teaching conducted in the office and the flexibility to work from home for a portion of your schedule.

Say goodbye to the rigid 9-to-5 grind and embrace a more balanced and fulfilling work arrangement.

• Get Access To Greater Career Opportunities Beyond Teaching: For those who have proven their mettle and are game for it, we offer a rare opportunity for staff to embark on a long-term journey together with the Company within the private education industry.

You have the chance to take on a leadership role and shape the success of your own centre, significantly growing your earning potential.

We provide you with the platform, resources, and support to establish and manage your own branch, giving you a taste of entrepreneurship while benefiting from the backing of a well-established organisation.

• Be Part of A Leading Education Company with an Established Reputation: EduEdge has built a strong reputation as a leading education company in Singapore.

Our success stories and proven methodologies have garnered recognition within the industry. By joining our team, you become part of a respected network of educators who are dedicated to delivering high-quality English language education.

This association adds credibility to your profile and enhances your professional standing within the private education community.

[Who Will Be The Right Fit For This Opportunity]

You will be a great fit for this opportunity if you:

• Hold a Diploma or Degree Holder in related fields of Law, Arts, Humanities, Social Sciences and Communications (other subject specialisation may be considered on an exceptional basis)
• Demonstrate an excellent academic track record, especially in English, English Literature, and General Paper (GP)
• Are passionate about teaching the English Language and/ or General Paper
• Are sincere in supporting students wholeheartedly to achieve their fullest potential
• Are willing to adopt EduEdge’s ethos and teaching methodology
• Are willing to develop teaching skills and attributes to effectively support students of all learning abilities and grade levels
• Are able to work at least 2 weekdays and 2 weekends

Key requirements:

• Good credit in GCE O-Level English (A1 / A2) or GCE A-Level General Paper (B) / IB equivalent subject
• Strong written and verbal communication skills in English
• Ability to work independently and as part of a team
• Familiarity with Microsoft Office / G Suite applications
• Strong work ethic and commitment to Excellence

What you will be involved with:

• Delivering Engaging and Effective Lessons using EduEdge’s proprietary teaching methodologies.
• Provide constructive feedback and guidance to students to enhance their language skills.
• Develop effective and engaging curriculum materials to cater to students’ needs, interests and learning styles.
• Maintain a positive and conducive classroom environment that fosters learning and discipline.
• Build rapport and establish positive relationships with students and their parents / guardians.
• Participate in ongoing training and professional development programmes to stay abreast of the latest education trends and technologies.
• Collaborate with colleagues and share best practices to enhance teaching and learning outcomes.

[A Day in the Life of an EduEdge Language Specialist]

Curious about what it’s like to be part of our team?

Here’s a glimpse into a typical day as an EduEdge Language Specialist:

• 8:00 AM: Wake up and enjoy a slow morning. No more squeezing with crowds on buses or MRTs.
• 9:00 AM: Indulge in breakfast while reading the papers or your favorite book.
• 10:00 AM: Hit the gym, go for a yoga class, or enjoy some personal time.
• 12:00 PM: Run errands or meet friends for lunch. Flexibility is yours to enjoy.
• 1:30 PM: Do prep work from home — prepare for lessons with given resources or mark assignments.
• 4:15 PM: Arrive at the centre energised for your first class of the day. Watch as your students light up with 'Aha!' moments of understanding.
• 6:30 PM: Grab a quick snack and share teaching tips during a friendly chat with colleagues.
• 9:30 PM: End your day with a sense of fulfillment, reflecting on the meaningful progress your students have made and the lives you've impacted.

[Schedule: Your Work, Your Rhythm]

At EduEdge, we believe that productivity isn’t about clocking hours — it’s about achieving results. That’s why we embrace a semi-flexi schedule built on mutual understanding and trust to help our team perform at their best.

Here’s what this means for you as a Language Specialist:

• Flexible Work Options: Choose where, how and when you’d like to work, as long as you’re on task, on time and on target.
• Focused Commitments: You’re required to be in the office only for classes, meetings or training sessions.
• Manageable Workload: Up to 10 classes per week — significantly lower than the industry average of 14 to 16 classes.
• Balanced Work Week: Enjoy a 4.5-day week, with Company Meetings, Trainings or Team Bonding Events on selected Wednesdays.

This flexible arrangement empowers you to align your professional responsibilities with your personal priorities, giving you the freedom to excel both inside and outside the classroom.

[Hear from the EduEdge Team]

"Working at EduEdge has been an incredible journey. The supportive environment and regular feedback have helped me grow both professionally and personally. I really like the company culture where we support one another and work together as a Team" - Senior Administrator

"The structured training and career mentorship provided by EduEdge have been invaluable. I started as a Teacher and am now a Subject Head, all within a few years!" - Subject Head

"I have the creative freedom to innovate and bring new ideas to the table. The collaborative environment and the emphasis on professional growth have helped me enhance my skills in content creation and digital marketing. It’s inspiring to work for a company that is passionate about transforming education." - Video Content Specialist

[Your Journey with EduEdge: From Day 1 to Year 10]

Here’s what a typical career progression might look like for a Language Specialist at EduEdge:

Months 0-5:

Kickstart your career with the Teaching Apprenticeship Training (TAP) Programme, where you’ll develop expertise in Curriculum Design, Assessment Feedback, Pedagogy, Rapport-Building with Students and the proprietary EduEdge Formula-Style Teaching Method™.

Year 1:

Hone your teaching skills with structured training and hands-on experience. Progressively teach longer lesson segments as you build confidence, supported by guidance from Mentor Teachers.

Year 2-3:

Take full ownership of your classes while contributing to team projects. Begin mentoring junior team members to foster collaboration and leadership skills.

Year 4-6:

Step into leadership roles such as Subject Head or Team Leader, shaping the direction of teaching strategies and team initiatives. Step by step guidance to author an assessment book. Receive your first GROW Payout in Year 4 ($10,530).

Year 7-9:

Rise to senior leadership roles like Master Specialist or Centre Manager, where you’ll lead teams, optimise operations and drive organisational excellence. Receive your second GROW Payout in Year 7 ($14,742)

Year 10 & Beyond:

Expand your horizons with entrepreneurial opportunities supported by EduEdge, from opening your own centre to developing new business divisions. Receive your third GROW Payout in Year 10 ($18,954)

(Note: Your progression can vary based on your ambition, results and drive. We have teachers who are invited to become EduEdge Partners to establish their centres as early as Year 7 or 8.)

We grow as you grow. The sky’s the limit with EduEdge!

[Be Part of Our Team]

At EduEdge, we are committed to providing our teachers with a challenging and enriching experience that will help them develop their skills and grow as a person and an educator.

If you are a motivated fresh graduate with a passion for teaching and the English language / General Paper, this is your chance to shine and make a real difference in the lives of students.

Join EduEdge and unlock the door to a rewarding and exciting career as an EduEdge Language Specialist today!

[I’m In! How Do I Begin?]

If you’ve reached this far and you’re still passionate about joining our Team and transforming students’ lives with English / GP…

[Take This Simple Test Before You Apply]

Before you apply, take this simple test to determine if this role is the right fit for you.

1. Ask yourself: “Do I see myself exploring and contributing to a high-performing organisation like EduEdge for at least the next 3 years, growing alongside dedicated professionals?” If the answer is no, don’t apply.
2. Ask yourself: “Do I have the passion to develop deep mastery as a Language Specialist and the drive to become better than most tutors or teachers out there?” If the answer is no, don’t apply.
3. Ask yourself: “Am I sincere about helping students succeed, and do I see myself making a meaningful impact on their learning and personal growth?” If the answer is no, don’t apply.
4. Ask yourself: “Do I see myself working on weekends, not because I have to, but because I’m committed to giving my best during the times when students need me most?” If the answer is no, don’t apply.

[If You Decide That You’ve Passed The Test Above]

If your answers are "yes" to the questions above, here’s your chance: you could be part of our Team!

Follow the instructions below carefully:

1. Click on the [Apply Now] button to get started.
2. Send us an EMAIL with your CV or a Video Introduction. Use the subject line: "I want to be a Super Language Specialist with EduEdge"

Share with us:

• Why you want to pursue a career in teaching English / GP.
• Why you’re excited to join the EduEdge team.

Wait for our reply: If you’re shortlisted, we’ll reach out to you via WhatsApp to guide you on the next steps.

[About Our Team]

EduEdge is a fast-growing education company in Singapore.

Our Goal is clear: To be Singapore’s most loved and preferred brand in the English Language / General Paper education space by leveraging relevant technologies while training and nurturing talented individuals.

Our Mission is to Empower students to become Confident Communicators by giving them the Edge to succeed in their higher education and future careers.

What is most intriguing is that we have created a revolutionary <Formula-Style> Teaching Method of helping students learn English and General Paper much faster and more effectively than the old, conventional ways.

And we are Singapore’s FIRST and ONLY education company with this unique method.

Since 2013, more than 5,000 students from over 150 different schools have benefitted from EduEdge's unique and proven method of learning English to improve - with some students jumping up to 5 grades to achieve their coveted B3, A2 or A1!

No other centre or programme in Singapore comes close to the number of success stories we have created for students.

And we’re just getting started! (You will learn more about our mind-blowing 2028 goal and how you can be part of our SUCCESS Story if you have been shortlisted by us for an interview.)

Locations:

• EduEdge (HQ / Serangoon) - 301 Serangoon Avenue 2, SG 550301 (near Lorong Chuan Circle Line and NEX / Serangoon MRT)
• EduEdge (Bukit Timah) - 53 Chun Tin Rd, SG 599 627 (near Beauty World MRT)
• EduEdge (Marine Parade) - 1 Marine Parade Central (Parkway Centre), SG 449408 (near Marine Parade MRT)

Ideal Previous Experience or Similar Positions could include and would be

• English Teacher
• English Tutor
• Curriculum Writer
• Curriculum Developer

Customer Service Specialist

• Experience in handling Letter of Credit, full set of export shipping docs, familiar with Incoterms
• 2-3 years of shipping experiecne, capable of handling high-volume orders, preferably past experience working in commodities
• Preparing shipping documentation
• Reviewing and approving invoices
• Tech-savvy (Needed to handle 2 systems – BSM & SAP Hana),
• Customer-centric

What we offer

• Flexi Working hours
• Good amount of AL
• Medical and insurance coverage
• Salary range: S$3,500 to S$4,500

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely to evaluate your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Summary:

The successful applicant will be responsible to procure good and services required by the school in accordance with the Procurement Policies and Procedures. To provide seamless support for end-users through collaboration with cross functional teams. The role reports to the Procurement Director.

Requirements:

• Degree in Business Administration, Advanced Diploma in Procurement and Supply and other related fields
• Minimum 5 years of Procurement and Sourcing experience in Indirect categories (Marketing, Event Management, General Supplies, Professional Services, Technology)
• Strong knowledge of procurement systems, policies, procedures, and best practices
• Proficient in MS Office tools (Excel, Word, PowerPoint)
• Proficient in Source to Pay Procurement systems and E-Sourcing tools
• Effective communication skills to promote understanding and building relationships with end-users, internal stakeholders, cross functional teams, and vendors
• Strong negotiation and interpersonal skills
• Excellent analytical, critical thinking and problem-solving skills
• Strong sense of integrity and accountability
• Pleasant disposition with good interpersonal skills
• A good team player who actively contributes to the team and willing to help others

Key Responsibilities

1. Lead the sourcing activities (RFQ and Tender Management) to ensure supplier evaluation and selection complies with the Procurement Policy. Conduct benchmarking and market assessment to drive cost and quality improvement.

2. Provide guidance and support to end-users on Procurement policy and procedures, Recommendation paper and contract management.

3. Proactively engage internal stakeholders to identify business requirement, sourcing approach and timely execution.

4. Collaborate and align with cross functional teams (Finance, Compliance, Legal) to provide end-to-end support for end-users.

5. Develop the supply base to ensure a database of qualified and competitive vendors.

6. Manage vendor’s performance and deliverables to ensure quality and timeliness of goods and services supplied.

7. Analyze procurement spend data to identify sourcing opportunities and areas of improvement.

8. Contribute to the success of the Procurement department.

9. General

· Comply with the school child safeguarding policy and procedures and report any concerns about a child to the Designated Safeguarding Lead.

· Embrace the School’s commitment to creating a diverse and inclusive environment.

The school is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day work week with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job Responsibilities:

1. Manage service provider performance assessments.
2. Oversee service quality management.
3. Conduct research on business policies and information.
4. Implement and manage business policies and marketing activities.
5. Manage after-sales channels, including ensuring the implementation and updating of store standards.
6. Develop and manage third-party service providers.
7. Facilitate the signing of after-sales service agreements with service providers.
8. Develop and manage the collection and recycling of used batteries.

Requirements:

• Minimum Bachelor’s degree preferably in marketing or project management.
• At least 2 years of experience in after-sales operations management or related work at an OEM or automotive importer.
• Strong service awareness and communication/coordinating skills.

Responsibilities:

• Utilize various sourcing techniques such as job boards, social media, networking, and referrals to identify and attract qualified candidates.
• Conduct initial screenings and interviews to evaluate candidates’ qualifications, experience, and cultural fit.
• Create and manage job postings across multiple platforms to maximize visibility and reach.
• Build and maintain strong relationships with candidates, hiring managers, and external recruitment agencies.
• Stay informed about industry trends, salary benchmarks, and competitive hiring practices in Japan. Ensure all recruitment activities comply with local labor laws and company policies.
• Provide regular updates and reports on recruitment metrics and progress to senior management.

Requirements:

• You have a proven track record as a recruiter, especially within the Japanese market.
• With at least 5 years of recruitment experience, you have worked in both agency and in-house settings.
• Your communication and interpersonal skills are excellent.
• You possess a strong understanding of Japanese labor laws and employment practices.
• You are capable of working both independently and as part of a team.
• Your proficiency in Japanese ensures effective communication with Japanese clients and stakeholders, facilitating smooth business operations in Japan.

JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel: Tey Tai Nian
EA Personnel No: R1558829

• To execute cleaning processes in regulated area as per client Standard Operating Procedures while strictly adhering to environmental health and safety guidelines.
• Perform daily housekeeping and cleaning of the regulated and non-regulated area such as walls, floors, doors, drains, windows, glassware, ceiling and other general surface areas as per client Standard Operating Procedures.
• Empty trash containers and maintain an adequate amount of Cleaner supplies.
• Removal of general and hazardous waste.
• Receive and distribute supplies into the production area as necessary.
• Complete entry in the client regulated cleaning logbook and checklist as per client GDDP requirement whenperforming regulated cleaning.
• Report abnormalities immediately to Cleaning Supervisor when performing regulated cleaning.
• Complete training assigned in client and e-Learning system timely.
• Any other tasks as assigned by supervisor.
• Participate in team continuous improvement.

Requirement:

• Good interpersonal skills and be able to work effectively and efficiently in a team environment.
• Knowledge of basic chemical and biological safety procedures is preferable.
• Some Clean Room and cool/hot storage conditions experiences would be desirable.
• Must be comfortable with working in a GMP environment. The incumbent may require working in a cleanroom environment wearing special garments. Additionally, personal protective equipment must be worn due to safety requirements.
• May require immunization before performing work within the manufacturing area.
• This position requires shift, weekend and holiday work.
• Overtime may be required at times.

We seek an experienced and dynamic individual to join our team as the Technical Specialist of Vessel Auxiliary Equipment, who will ensure the operational reliability, maintenance, and optimization of auxiliary systems onboard vessels. This role involves technical expertise, troubleshooting skills and coordination to maintain the performance of vessel auxiliary equipment. The specialist collaborates closely with engineering teams, vessel crews, and external parties to uphold safety, compliance, and efficiency standards.

Area of Responsibility as follows:

1. Liaise with planning departments and workshops, analyze trends of reported defects and breakdowns, and identify potential corrective actions.

2. Ensure compliance with international regulations, industry standards, and company policies related to safety, environmental protection, and quality management.

3. Monitor industry trends, technological developments, and regulatory changes to identify opportunities for improvement and innovation in ship maintenance practices.

4. Conduct root cause analysis, failure mode, and effects analysis as necessary. Prepare reports and proposals for improvements. Issue Company Technical Memos on completion.

5. Periodically review job information cards and suggest improvements where necessary.

6. Participate in SATs and HATs and analyze ship data and performance through ship monitoring systems and local indicators.

7. To provide on-the-job training and theoretical consultation/classes for RBN and internal staff.

8. Provide technical guidance to crew and ensure timely resolution of operational issues.

Miminum certification required:

1. Comprehensive knowledge of ship operations, maintenance practices, and regulatory requirements, with a strong understanding of international conventions such as SOLAS, MARPOL, and ISM Code.

2. Proficiency in diagnostics, repair, and maintenance of pumps, compressors, HVAC systems, and hydraulic systems.

3. Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders at all levels of the organization.

4. Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure and prioritize competing demands.

5. Proficiency in computer applications and software relevant to ship management, maintenance software, and Microsoft Office.

6. Flexibility to travel as needed for business meetings, inspections, and other job-related activities.

7. Demonstrated integrity, professionalism, and ethical conduct in all aspects of work.

8. Fluent English language communication skills, oral and written.

Marine Engineers, STCW Certificate holders with sailing experience of approximately 7-10 years, Second or Chief Engineers are welcome to apply.

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

This role focuses on addressing customer requests and escalations from the Global Service Desk.

The role involves performing hands-on fixes such as installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications. It includes owning and driving issues to resolution, escalating to specialized IT resources when necessary, and ensuring continued engagement until resolution.

• Level 2 technical support for client facilities, including video and audio-conferencing services. Additionally, it involves performing preventative maintenance on workstations, printers, and peripherals. You would also serve as the lead Audio Visual Subject Matter Expert for live meetings and events, both onsite and at remote locations as needed.

Required experience/Skills:

• 4-8 years of experience in computer science, information sciences, or a related field.
• Microsoft certification or other relevant certifications preferably.
• Strong knowledge of computer hardware, including workstations and laptops.
• Experience with Microsoft Windows operating systems. Extensive experience providing application support for Microsoft Office.
• Proven ability to work effectively within Service Level Agreements and a Service Desk framework.

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

EA License No.: 01C4394

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