Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

About the Role

We are seeking dedicated Pest Control Technicians/Supervisors to join our team. In this role, you will safeguard homes and businesses from pest infestations, ensuring public health and safety. Success in this position requires strong technical skills, excellent customer service, and the ability to use your ‘detective’ skills to identify and solve pest problems effectively.

Key Responsibilities

Customer Engagement:

- Speak with customers and genuinely listen to their concerns.
- Educate clients on preventive measures and exclusion methods to minimize infestations.
- Ensure strong customer service with follow-ups as needed to guarantee satisfaction.

Inspection and Problem Solving:

- Conduct extensive inspections to identify pest issues and underlying causes.
- Use problem-solving skills to develop and implement effective exclusion methods.
- Provide tailored recommendations for long-term pest control solutions.

Pest Control Operations:

- Apply pesticides when and where necessary, following strict product label instructions and NEA regulations.
- Utilize baiting and monitoring systems to track and manage pest activity.
- Operate and maintain pest control equipment such as sprayers, foggers, and dusters.

Team Collaboration:

- Work effectively with office personnel and the sales team to meet customer needs.
- Maintain accurate service reports and documentation to support operational efficiency.

Safety and Compliance

- Adhere to all safety standards, including proper use of personal protective equipment (PPE).
- Comply with NEA guidelines for pesticide handling and storage.
- Stay updated on industry best practices and regulatory changes through regular training.

Requirements

Qualifications:

- Valid NEA Vector Control Technician (VCT) license.
- Valid Class 3 driving license.

Skills and Attributes:

- Excellent communication and interpersonal skills.
- Strong attention to detail with a proactive problem-solving mindset.
- Ability to work independently and manage time effectively.
- Physically fit, capable of lifting up to 20kg, and comfortable working in confined spaces.

Experience:

- Prior experience in pest control or related fields is a plus.
- Familiarity with Integrated Pest Management (IPM) principles is advantageous.

Why Join Us?

- Gain valuable training and certifications in pest control.
- Opportunities for career progression to supervisory or managerial roles.
- Be part of a supportive and professional team environment.

- Incentives will be given and earnings around $3,200 to $3,800 is possible

Job Summary:
We are seeking a highly skilled Cloud Specialist specializing in SAP Full-Stack Development with deep expertise in SAP Integration Application Development/Architecture (CPI) and SAP BTP Cloud Development. The ideal candidate will have extensive experience in designing, developing, and deploying cloud-based SAP solutions, including SAP Integration Suite, SAP Fiori/UI5, and SAP HANA Cloud Development.

Key Responsibilities:

1. SAP Cloud Integration Suite Development/Architecture (CPI):

• Integration Design & Implementation: Lead the design, development, and deployment of end-to-end integration solutions using SAP Integration Suite components, ensuring seamless communication between SAP and non-SAP applications in cloud and on-premise environments.
• SAP Cloud Integration (CPI): Develop and manage integration flows focusing on data transfer, error handling, and message routing.
• API Management: Design, develop, and manage APIs using SAP API Management and SAP API Hub.
• Data Transformation & Processing: Use SAP Data Intelligence for data processing, orchestration, and transformation between systems.
• Open Connectors Integration: Implement scalable third-party integrations using SAP Open Connectors.
• Integration Advisor & Event Mesh: Implement EDI/EDIFACT-based communication and manage real-time events.
• Monitoring & Optimization: Ensure high availability and performance of integration solutions through continuous monitoring and performance tuning.

2. SAP Fiori/UI5 Mobile & Web Applications Development:

• Application Development: Build responsive mobile and web applications using SAP Fiori and UI5 frameworks.
• Mobile Application Development: Develop offline-capable mobile apps using SAP Fiori for iOS/Android SDKs integrated with backend SAP systems.
• Smart Controls & Fiori Elements: Use Fiori Elements and Smart Controls to create consistent and scalable UIs.
• Backend Integration: Integrate applications with SAP backends using OData services and REST APIs.

3. SAP HANA Cloud Development Expertise:

• SAP HANA Cloud: Develop scalable and high-performance database solutions.
• Core Data Services (CDS): Create and optimize CDS Views for efficient data models.
• Cloud Application Programming (CAP): Design and develop cloud-native applications on SAP BTP using Node.js.
• Database Modeling & Optimization: Design and implement optimized data models for SAP HANA Cloud.
• Cloud-Native Application Development: Build cloud-native applications integrating with SAP S/4HANA and other SAP solutions.

4. System Requirements & Collaboration:

• Collaborate with project managers, architects, and stakeholders to understand and align system requirements.

5. Testing & Debugging:

• Conduct unit testing and debugging to ensure system reliability.
• Troubleshoot and resolve performance issues efficiently.

6. Documentation:

• Maintain detailed technical documentation, including integration flows, APIs, and data models.
• Share architectural decisions and best practices.

7. Continuous Improvement:

• Stay current with emerging SAP technologies and industry best practices.
• Recommend and implement process improvements.

8. Security Best Practices:

• Implement cloud security best practices.
• Ensure compliance with industry standards and data protection regulations.

Required Qualifications:

• Experience: 11+ years in software development with SAP technical development and cloud solutions.
• Expertise: SAP Cloud Integration (CPI), API Management, Integration Advisor, Open Connectors, OData Services, JMS Queues, and protocols such as AS2, HTTPS, SOAP.
• Technical Skills:
  SAP BTP, HANA Cloud, CAP, Node.js
  SAP Fiori/UI5 for mobile and web development
  Groovy, JavaScript
  XML/JSON, REST/SOAP APIs
  Database modeling and data processing using SAP Data Intelligence.

Core Skills & Competencies:

• Integration Frameworks: Middleware development expertise.
• Application Development: SAP UI5/Fiori, Node.js backend development.
• API Development: REST, SOAP, OData, API management.
• Problem Solving: Strong debugging, troubleshooting, and optimization skills.
• Security Best Practices: Cloud application security and data protection.
• Documentation: Technical documentation and knowledge-sharing capabilities.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Human Resource Specialist

Recruitment:

• Collaborate with hiring managers to understand staffing requirements.
• Support recruitment activities including both internal and external advertisements.
• Conduct initial candidate screenings and shortlisting.
• Coordinate and facilitate interviews between candidates and hiring managers.
• Recommend competitive salary proposals.
• Plan and drive ad-hoc HR events such as career fairs and recruitment talks.

Staff Welfare and Benefits:

• Assist in planning, implementing, and administering staff welfare and benefits programs.
• Organize HR initiatives and staff welfare activities.
• Review and manage HR policies and procedures to ensure compliance with labor laws.

Diversity, Equality & Inclusion (DE&I):

• Work with Regional HR to implement DE&I initiatives and activities.

Job Requirements:

• Degree/Diploma in Business or Human Resources with at least 1 ~ 2 year of HR experience. Fresh graduates with internship experience are welcome.
• Strong project management skills, along with creativity and innovative thinking.
• Excellent communication skills, confident in interacting with all levels of personnel, from entry-level to top management.
• Proficient in computer applications including Excel, PowerPoint, and automation tools.
• Excellent verbal and written communication skills.
• A self-starter and a good team player capable of working independently.
• Adaptable, flexible, and comfortable working in a Japanese company with a multicultural environment.

Job Description:

• To collaborate with Education and Training Department, department’s Nurse Managers/Clinician and other healthcare professionals in the development of on-the- job training and nursing-related clinical competencies, Standard Operating Procedures (SOPs) and Work Instructions
• Assist in providing initial and ongoing on-the-job training for nurses in the respective department.
• To perform clinical supervision and support newly employed nurses in the respective department.
• Act as a resource person to nurses on clinical and nursing quality-related matters.
• Enhance professional nursing development in respective department through continuous mentoring, coaching and role modeling.
• To assist Nursing Quality in the management of Nursing Quality issues as to ensure high standards of nursing practice at the respective department.
• To promote a culture of safety, quality and service excellence by constant monitoring of compliances.
• To participate in nursing quality improvement-related projects.
• To participate in physician rounds and collaborate with physicians and other allie healthcare professionals so as to ensure continuity of patient care.
• To ensure correct billing of consumables used for patients.
• To perform other assignments as and when required by the Nurse Manager/Clinician.

Job Requirements:

• Possess a valid SNB Registered Nurse Practising Certificate.
• Diploma/Degree in Nursing with a strong clinical nursing background.
• Advanced Diploma in Nursing (Orthopedic, Oncology, Med-surg)
• Clinical Instructor certificate is preferred.
• Possess a valid BCLS and AED certificate.
• Minimum 5 years of Clinical experience
• Able to commit to morning and afternoon shifts
• Singaporean/PR only

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24005

What will you do?

We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.

We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Microbiology and Biochemical Product Testing:

• Perform EM such as active air sampling, surface and passive air samplings, plate readings and inspection of cleaned facility and sterilised equipment
• Responsible for planning,monitoring and approving microbiological testing
• Perform method Qualification,validation and product testing (e.g. sterility and endoxin) to support QC lot release.
• Perform stability testing of released final products as per protocol and timelines.
• Support assessment of certification/accreditation and services provided by external labs for QC testing.
• Knowledge in biochemical testing, including cell counts, flow cytometry, ELISA, PCR analysis, and compendial testing (pH, Appearance) as per USP, JP, and EP standards

Documents, Records and Data Management:

• Drafting and updating of Standard Operation Procedures (SOPs) and specification documents for EM, equipment, sampling plan, test methods, final products and raw/packaging materials.
• Author and review technical protocols and reports (e.g. EM risk analysis), develop guidelines and standard practices for data documentation, analysis and training.
• Review test results, document data and produce trends (e.g. EM) in an efficient, organised and presentable manner to facilitate discussions, support business and performance metrics reporting.

Deviations, Change Control and Audits Management:

• Support deviations (e.g. test OOS, EM excursion) initiation, investigations and root cause analysis for product defects and quality lapses.
• Support change control and CAPA implementation.
• Support internal and external audits/inspections.

Equipment and Lab Management:

• New equipement commisihing support( Operational qualification-OQ, Performance qualification- PQ
• Monitor and schedule equipment calibration and maintenance as per schedule and site master file.
• Perform lab housekeeping, lab cleaning and biohazard/waste management.
• Perform monitoring and procurement of lab inventory, for e.g. materials and consumables.

Continuous Improvement:

• Implement initiatives to encourage improvement of QC procedures, activities and workflows.
• Conduct routine literature review through established publication channels to ensure continual knowledge proficiency on both GMP and current technological trends relevant to CellVec’s activities.

Job scope:

• Monitor, analyze and make decisions on how to address MTBE (Metrology and Backend) tools that are out of control for established SPC rules for both process and defect related issues.
• Use SOP to dispose of products that were out of control for established SPC rules for both process and defect related issues.
• Perform daily compilation of presentation materials on daily process and tools issues and present in Passdown meeting
• Carry out and complete process engineering tasks assigned by process engineers which directly contributed to process improvement and flexibility improvement.
• Required to perform basic metrology tool tuning.
• May be required to perform equipment recipe creation.
• Take the initiative to assume added responsibilities.

Requirements:

• Working hours: 8.30am to 6pm (Mon to Fri)
• Understanding of SPC and its applications in semiconductor equipment and processes.
• Direct experience in metrology (Defectivity/Thickness/Geometry), Sorting and packaging, and Characterization lab are plus points.
• Excellent verbal and written communication, good PC skills, presentation skills and strong data collection and analysis skills.
• Willing to work any shift and that you be a behavioral example by being a proactive problem solver, communicating openly, and taking responsibility.
• Possess good teamwork, multi-tasking capabilities and project leading skills.
• Self-motivated
• Ability to troubleshoot problems and address root causes
• Team oriented with a strong focus on effective team dynamics

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Purpose of the position

As a Service Engineer with expertise in steel work, you will be responsible for supervising the structural steel repairs, including welding, fabrication, and modifications on Roll-on/Roll-off (RoRo) vessels and hatch covers on container vessels and bulk carriers. You will ensure that all steelwork adheres to industry standards and vessel safety regulations, while leading a team of engineers and subcontractors.

This role requires in-depth knowledge of steel structures and the

capability to manage projects efficiently and safely, ensuring high-quality service for MacGregor and third-party products when necessary

Main tasks and responsibilities

• Steel Work Supervision: Supervise structural steel repairs, including welding, fabrication, and modifications on RoRo vessels, container vessels, and bulk carriers, ensuring compliance with industry and safety standards.
• Maintenance: Perform preventative maintenance, corrective actions, and upgrades on MacGregor equipment, including RoRo ramps, doors, and hatches.
• Inspections: Conduct thorough inspections of steel structures and mechanical systems to ensure compliance with safety and quality standards.
• Project Management: Lead and manage subcontractors during larger steel repair projects, ensuring the work is completed on time and within budget.
• Customer Support: Establish and maintain excellent relationships with internal and external customers, providing technical support and feedback to the relevant teams.
• Safety Compliance: Adhere to all Quality, Health, Safety,and Environmental (QHSE) standards and site-specific safety protocols.

What you’ll need to succeed

Education:

• Diploma in Marine Engineering or an equivalent technical qualification in mechanical, marine, or steel fabrication fields.
• Engineering graduates are encouraged to apply.

Experience:

• Minimum of 5 years’ experience in supervising steelwork, particularly with RoRo/Hatch Cover systems or in marine environments.
• Strong background in mechanical, hydraulic, and steel structures is essential.
• Experience working in ports,onboard ships, and offshore environments is preferred

Skills & Competencies:

• Proficient in welding and steel fabrication techniques, with supervisory
• experience.
• Strong problem-solving abilities and the capability to lead teams and manage projects independently.
• Fluent in English; multilingual skills are an asset.
• Ability to perform under pressure and adapt to changing circumstances.

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the marine industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Responsibilities :

• Familiar with evaluation of tender, preparation of tender & quotation
• Responsible for taking off measurement & monthly progress claim
• Carry out Quantity take-off for tendering of projects
• Ability to source for supplies and sub-contractors for quotation for tendering
• Evaluation and certificate of sub-contractors' progress payments
• Project administration and documentation include preparation of interim
• Carry out miscellaneous tasks required as part of ISO Quality Management System
• Review and advise the Project Manager on the cost impact for variation of project specification
• Other quantity surveyor duties as assigned

Requirements :

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Quantity Survey or equivalent.
• At least 5Year(s) of working experience in the related field is required for this position.
• Preferably Senior Executive specialized in Quantity Surveying or equivalent.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees