Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Our client is a global MNC in Chemical Manufacturing Industry. Due to business needs, they are now recruiting a Chemical Procurement Specialist to be part of their Procurement Team. They are located in the West - easily accessible (Transportation Provided)

Duties of Procurement/ Sourcing Specialist:

• Source for both Direct and Indirect Material, as well as Equipment categories.
• Prepare and consolidate monthly savings reports and pipeline data in the procurement portal.
• Develop and implement sourcing strategies and cost-saving projects.
• Collaborate with the Regional Category Team on strategy development.
• Engage suppliers and internal stakeholders to meet project milestones.
• Develop alternative suppliers and coordinate their qualification and approval.
• Assemble contracts to ensure supply security and meet procurement goals.
• Work with the Supply Chain team on inventory control, material quality, and process safety.

Requirements:

• Diploma / Degree in related field
• Min 2 - 3 years of experience in similar industry
• Proficient in SAP / Oracle system is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Responsibilities:

• Perform audit procedures during the audit fieldwork under senior guidance.
• Perform analytical review procedures and other substantive audit procedures for clients both based locally and overseas in various industries under supervision.
• Establish good working relationships with clients and engagement team members.
• Handle any other job tasks assigned from time to time.

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA.
• At least 1 year working experience in audit firm.
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Good communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

To ensures that all supply chain processes, meet stringent quality standards. This role involves close collaboration with suppliers, logistics, and internal teams to maintain consistency, reduce risks, and enhance customer satisfaction by upholding product and process quality.

1. Assists develop and setup a standardize FSMS (HACCP as based) that meet the legal and regulation compliance demand across various national and international legal frameworks.

2. Assist Setup food safety internal audit system to verify the effectives of the FSMS implementation.

3. Assist manage variation in the food safety of compliance system in local sites due to resource and culturally different.

4. Assist setup supplier food safety control system and supplier food safety audit system.

5. Develop and provide training for food safety and quality requirements.

6. Develop and maintain documentation such as SOP’s, as well as maintenance of manuals, policies and procedures as relate to any food safety concerns.

7. Update existing food safety procedures and documentation to keep up with changing requirements.

8. Oversee proper maintenance and sanitation of all facility to comply with food safety requirements.

9. Ensure that all company food safety and quality assurance procedures are followed and documented correctly at all times.

10. Plan, Arrange a monitor outlet food product microbial test result and trend analysis.

11. Be the main contact point with SFA (Singapore Food Agency).

12. Conduct facility food safety audits as well as manage third party audits e.g SS444:2018 / ISO 22000

13. Assist on provide Food Safety consultancy and food safety audit for PUTIEN sister company / Partner / Franchisee.

14. Assists prepare periodical FSMS implement progression and outcome report and review the effectiveness’ of the FSMS implementation.

15. Work closely with operation team on provide technical assistant and guidance in conducting food safety related investigation on customer feedback and nonconformance issues and give recommendation for continual improvement.

16. Conduct routine inspection for products processed at production.

17. Assists and involve in 3rd party food safety audit or inspection.

18. Provide assistant in any ad hoc assignment if any

19. Identifies areas for process improvement and leads initiatives to enhance quality systems

20. Oversees complex QA activities, including planning and implementing QA strategies for large projects

21. Provide professional opinions or suggestions that related to food safety to department as and when needed

22. Responsible for ensuring team performance and meeting quality objectives.

Qualifications:

• Diploma / Degree (Preferably in Food Science, Food Technology)
• Familiar with Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• At least 1 year experience as QA / QC
• Relevant experience in food manufacturing sector will be an added advantage
• Positive working attitude with good adaptability
• Strong eyes for details
• Strong analytical and problem-solving skills
• Bilingual in both spoken and written English
• Computer literacy
• Willing to take initiatives
• Comprehensive knowledge of HACCP, GMP’s, and GHP’s.

Working location at Senoko South Road

Responsibilities:

• Understand and document business processes, workflow and user story;
• Perform checks under both functional and non-functional scopes of testing;
• Review, develop and align test plan, test cases, scenarios and strategies, ensure adherence to quality standards;
• Perform manual and automated testing using Tricentis TOSCA, including preparing test data when necessary;
• Develop and maintain automated test scripts;
• Review, support and participate in functionality and technical testing such as performance testing, security, interface integration and usability testing;
• Review test reports and results of the Authority’s appointed contractors for the Authority’s systems;
• Collaborate and coordinate with system stakeholders and Authority’s appointed contractors for testing;
• Review test process and recommend improvement, which includes analysing test processes and methodologies, identify area for improvement and recommend process optimisations and best practices; and
• Manage test activities and ensure the planned test activities are completed as scheduled.

Requirements:

• At least 3 years of experience as a Quality Assurance/ Tester or equivalent position
• Bachelor’s degree in computer science, Computer or Electronics Engineering, Information Technology or related disciplines would be preferred;
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage;
• Strong analytical skills, meticulous attention to details, good interpersonal skills such as tactfulness, good presentation and listening skills;
• Experience in the following would be advantageous:
• Automated testing tools such as Tricentis TOSCA; and
• Testing for government public services.
• Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organisation.

Key Duties & Responsibilities:

• Policy, strategy alignment and coordination of project by collaborating with headquarter or other group company.
• To initiate periodical meeting with head quarter or other group company to solve problems in own division.
• Window person to mother factory/business division to facilitate effective communication/knowledge updating.
• Implement effective production rules.
• Implement world-wide effective horizontal deployment.
• Create feedback system to improve mass production stability.

Ability/Competency required:

• To hold bachelor’s degree or master degree in engineering or science field (or related to certificate that we shared).
• To have deep & specialized quality knowledge in our products and to be able to fully utilize it in actual job for improvement.
• To have logical thinking, analytical skill and good engineering sense.
• To have strong mind-set for change and improvement with cross-functional team.
• Excellent interpersonal communication skills, analytical skills, project management skills, and troubleshooting skills.
• To have networking ability with our product related functions
• Statistical analysis experience by using tools (JMP).

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.

Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Technical Quality Project Manager is responsible for the efficient set-up, execution, control and management of "Projects" within the agreed contractual scope & company's policy with client's satisfaction as a final result. The TQPM should also be responsible for essential quality assurance and control functions, ensuring projects are executed efficiently while maintaining the highest standards of quality.

RESPONSIBILITIES

Project Management:

• Oversee the supply and delivery of steel, ensuring compliance with specified delivery specifications and conditions, based on customer’s requirements.
• Plan, execute, and oversee projects from start to completion, defining scope and deliverables with senior management.
• Communicate and manage expectations with stakeholders and team members, resolving conflicts as needed.
• Track milestones, manage changes, and prepare contingency plans, ensuring project goals are met.
• Develop reports and proposals, defining success criteria and building essential business relationships.

Quality Management:

• Review and evaluate customer specifications, understand deviations from supplier offers, and ensure familiarity with relevant standards and specifications.
• Coordinate testing, inspections, and standardize QA/QC activities from raw materials to customer delivery.
• Address quality complaints, initiating corrective and preventive actions as necessary.
• Must be willing to travel as required for job execution.

Qualification

Bachelor’s degree or Diploma Material Science and/or Mechanical Engineering

Experience

• Minimum 3 years of relevant work experience
• Strong knowledge of steel grades, welding inspection, and general steel quality issues.

General Skills & Attributes

• Knowledge of and experience in Project Management, international freights, transport and documents
• Technical knowledge and understanding of steel norms, materials and quality standards
• Independent, proactive with strong initiative and positive working attitude
• Ability to prioritize and execute tasks in a high-pressure environment.
• Excellent interpersonal and communication skills, and ability to interact effectively with different stakeholders.
• Strong problem-solving skills and analytical abilities.
• Possess highest standards of integrity and reliability
• Ability to grow in a dynamic working environment
• Competency in other PC skills and software applications

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

1. Roles & Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with the managers, staffs and the merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples, which can improve the workflow and increase profit margins within the organisation.

-Develop, implement and maintain quality assurance protocols, which include a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of the existing processes and procedures to enhance the company's internal capacity.

- Overall responsible for the daily operations, including the physical operations - receiving, storing, picking, packing, inventory management and the worker-shift management.

- On-site coordination with Ops backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottlenecks and improve the performance.

-5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6.00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joon Koon MRT Station/Bus-Interchange.

# 10 days Annual Leave.

# Condusive working environment.

# Team Bonus/es.

2. Skills

String Excel knowledge and passion to go above and beyond.

Management skills in Multi Tasking Warehousing.

Simplified E-Commerce Warehousing with customized requests.

Job Overview

• Perform Analytical Plan, Coordinate and Implement all change requests on existing network equipment.
• Provide technical support, propose solutions and project related queries for all Wired, Wireless network.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage enterprise firewalls from brands like Fortinet and Palo Alto
• Manage a wide variety of networking brands such as, Extreme Networks, Aruba and Juniper

Job Descriptions:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Attain key certifications for partnership with key vendors.

Qualifications:

• Bachelor’s degree in computer science or any related fields
• Preferably at least 2 years of experience in Checkpoint Firewall, Network (Routing and Switching), Firewall Administration and Operations
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Result-oriented with the ability to work independently and under pressure
• A team player with a pleasant personality
• Dynamic and able to adjust in a fast-paced environment

Reporting to the Manager, SCM Enterprise Application, this role will be a member of the ERP implementation & Support project team to Operations To support existing Oracle R12x Production Support, Service Request and Enhancement Request. This role will also ensure the smooth running of critical business processes after project implementation. Should have hands on experience with Development of Integrations, Data Migrations, Customizations.

Responsibilities:

· Manage full life cycle of Requirement, Design, Build, Testing, Deployment and Support

· Develop and document AS-IS / TO-BE business processes, configuration scripts, and other associated functional specifications from end user requirements, as well as system documentation for new implementations

· Assist with the configuration and development of application objects, workflow, reporting, integration, and conversion programs, etc

· Outline functional testing scenarios, prepare test scripts and conduct unit and system integration tests

· Conduct user training and manage user testing

· Analyze and solve complex customer issues related to data and processes

· Track and follow up on operational issues, and perform change impact analysis for quarterly changes on BAU landscape with reference to the project landscape

· Liaise with Biz users and vendor and ensure the deliverables with quality.

· Manage Oracle ERP R12 related support activities & Help with Oracle Fusion implementation.

Minimum Qualifications:

· Bachelor’s Degree in Computer Science or equivalent

· Hands on experience with Oracle Fusion Cloud Data Structure and Data Flow. Design, Development, Integration, BI Publisher, EDI, OTBI reports & Dashboards, PL/SQL, OAF ADF,Personalization,

· At least 5-7 years of experience, with at least 2 end to end Oracle ERP project implementation in Supply Chain & Distribution, with sound business process knowledge (e.g. Order-To-Cash, Procure-to-Pay) in a global environment.

· Hands on experience in developing RICE/CEMLI components; OAF Personalization, OAF extension, Oracle workflow, Oracle Forms, Oracle reports using PLSQL & SQL, Oracle Application frameworks, XML publisher reports and interfaces using PLSQL Stored Procedures.

· Experience Data conversion patterns into Oracle Cloud ERP (FBDI/FBDL, ADFDi)

· Hands on experience Implementation & Support of with Oracle ERP & Oracle Fusion clound. Supply Chain & Distribution modules like Oracle Purchasing, Sourcing, Supplier portal, Purchase Contracts, Inventory, Warehouse Management, Order Management

· Preference given to those with experience in Global Trade management, RFsmart(Android experience good to have)

· Prior experience in Oracle Fusion Cloud migration good to have

· Experienced in an end-user environment is a requirement and those with experience in high-tech manufacturing will be a plu good to have

Well versed in SCRUM project methodology

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Your role :

Do you understand Lombard lending and credit risk? Can you grasp and assess financial situations quickly? Do you have a comprehensive understanding of different financial markets and assets?

If so then we’re looking for a specialist in GWM APAC to:

• Support the development and on-going enhancement of methodologies in assessing and assigning the lending values of Lombard collaterals, balancing between prudent risk management and growth opportunities for our Lombard lending business

• Support the assessment and analysis for specific collaterals in the assignment of lending value, collaborating closely with other stakeholders such as Group Risk Control, CIO, UGM and A&S

• Analyze, monitor and manage the overall health of our Lombard lending book of collaterals regularly in a proactive and holistic manner, including exposures to different risk dimensions such as asset classes and geographies

• Identify and escalate to Senior Management and other stakeholders such as Group Risk Control if any material risks are identified or expected to emerge

• Promote and support a good level of understanding of our collateral lending value framework amongst the Business / First Line of Defense, such as Client Advisors and UGM / A&S product specialists

• Support GLU Lending Specialists / Structurers, where necessary, in the preparation of credit requests for specific client situations such as special lending values on specific financial instruments

• Support GLU Lending Specialists / Structurers and other client-facing colleagues such as Client Advisors in understanding our collateral lending value frameworks and in addressing potential client queries on lending values

Your team:

You’ll be working in the GWM S&I – Global Lending Unit – LV Methodology (Collateral) S&I team based in Singapore. The team assists in the provision of oversight of the credit risks in GWM S&I’s lending books. Our mission is to help UBS GWM lending business to grow by having a sustainable approach towards credit risks, both at portfolio and single transaction level. We achieve this by staying on top of GWM lending portfolio risks, promptly informing Senior Management and Group Risk Control of any material changes and assisting in the identification and mitigation of potential risks related to our collateral book. As a key part of the First Line of Defense, the team’s key responsibilities include ensuring the on-going portfolio health of our collateral book and building first line of defense capabilities for the GWM S&I Lombard business. The team spans APAC and Switzerland

Your expertise:

• Experienced in Banking (at least 8 years). Experience within a Risk & Control or Monitoring function preferred.
• A University graduate, preferably with Business/ Accounting / Economics/ Finance background.
• Technical experience working with databases and data analysis. Proficient in Microsoft excel essential and ideally with good working knowledge of Python and/ or SQL preferable.
• Diligent, concise and accurate work style, with strong attention to detail and the ability to analyze market and credit risk.
• Collaborative team member with strong analytical, problem-solving and interpersonal skills.
• Strong communicator who is able to explain complex situations at various levels of technical sophistication
• Can-do attitude.

Job Description:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.

Requirements:

• Minimum total three years’ work experience as Penetration Testing Specialist

Job Description:

• Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and non-repudiation standards.
• Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.
• Certify infrastructure components, systems and applications that meet security standards.

Requirements:

• Minimum total seven years’ work experience as Penetration Testing Specialist

Job Title : Sales Support Specialist (B2C)

As our sales function, the Sales Support Specialist at MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor. This role is perfect for someone who thrives in a customer-centric environment and is eager to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain customers. Additionally, you will collaborate closely with our marketing team to ensure a seamless experience between our e-commerce platforms and sales efforts. You’ll also be responsible for utilizing HubSpot to manage customer data, track sales activities, and maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs, offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns, prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed targets.

● Actively gather and analyze customer feedback to continuously improve the sales process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications, or a related field.

● Experience: Minimum of 3 years in retail sales or a customer-facing sales role, with a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

The Design Bridge & Viaduct Specialist shall be an engineer in the civil/structural discipline with educational qualifications recognised by the Professional Engineers Board of Singapore, with at least eight (8) years of relevant experience on projects similar in nature to the Works in the Civil Contract, including at least five (5) years in the design and supervision of viaduct works of a similar size and complexity. shall have proven expertise and experience in viaduct precast concrete segmental construction.

Job Description:

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Requirements:

• Minimum total three years’ work experience as Cyber risk specialist

Job Description:

• Conduct cyber risk assessment in support of technology initiatives to help identify IT related risk and determine appropriate controls to mitigate risks.
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.

Requirements:

• Minimum total seven years’ work experience as Cyber risk specialist

Job Description:

• Conduct complex post-incident forensic analysis to investigate causes of intrusion, attack, loss, or breach occurring in an organisation.
• Identify and define forensic issues and root causes.
• Develop reports that detail incident timeline, evidence, findings, conclusions and recommendations.
• Support the design of a breach notification process after a security incident to minimise damage and downtime when attacks and exploits occur.
• Select, test, and deploy security products and collect information about Internet-based criminal activities.
• Recommend corrective actions to prevent and mitigate internal control failures.

Requirements:

• Minimum total seven years’ work experience as Digital Forensic Expert.

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Responsible for collecting, organizing, and analysing data to support business decisions. The Data Specialist will work closely with various departments regionally to ensure data integrity and accuracy, as well as assist in developing reporting tools and dashboards.

Job Functions

• Assist in developing data-driven solutions in the region to enhance operational efficiency.
• Support business users for processes improvement with data scientific approach.
• Analyze user requirements and execute actions to improve business operations.
• Collaborate with team members for the purpose of collecting data and executing the company’s mission
• Train business users to promote data utilization in the region.

Knowledge and Skills

• 3 years increasingly responsible professional experience in supporting/managing complex data utilization in Data scientific field.
• Possess a Diploma or above
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Power BI Data Analyst Associate
• Strong verbal, written communication and interpersonal skills
• Strong attention to detail with a problem-solving skill
• Excellent time management skills and ability to multi-task and prioritized work
• Customer centric mindset
• Self-motivated team player skills
• Experience of Power BI report design
• Experience of API with data lake such as MS Azure
• Experience of business process improvement with data scientific approach
• Experience in data governance and data security.
• Understanding of ERP data in sales activities (e.g SAP S/4 HANA SD, MM, FICO, CS)
• Understanding of CRM data (e.g SAP C/4 HANA)
• Basic computer skills such as MS Word, Excel, Email.
• Project management experiences and knowledge
• Business level Japanese proficiency to communicate with BI development team in Japan.