• Technical working knowledge of flora and botany, vegetation and habitat classifications, and ecosystem dynamics within Singapore and/or SE Asia. Includes terrestrial biodiversity; knowledge of coastal or intertidal floral (e.g., mangroves/seagrass) communities is a plus.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Biodiversity Impact Assessment (BIA), Environmental Maintenance and Management Plans (EMMP), Environmental Baseline Studies (EBS) including biodiversity baselining or monitoring etc. Ability to work on a combination of these services will be highly regarded.
• Participate/experienced in biodiversity surveys with a key emphasis on flora, ID species on site, experienced biodiversity impact assessments, sustainability reporting TNFD etc.
• Have a keen interest and knowledge base in Nature Positive approaches, habitat restoration and habitat offsetting.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Technical support working closely with senior staff and Project Managers
• Business development support for current and prospective clients.
• Comply with quality management on all work products.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.
• Business travel may be required.

Our Client is looking for a high-calibre professional to serve as a KYC specialist. This role may support transformation related initiatives involving target operating model, policy and platform changes and process transformation. This is a 6 months contract position, renewable based on performance.

Responsibilities

· Due diligence including name screening as per KYC policy of group.

· Escalate concerns relating to customer due diligence and screening alerts for appropriate additional approvals in line with KYC procedure.

· Manage client responses to KYC requirements and resolve customer queries related to documentation.

· Manage periodic review pipeline and ensure completion of due diligence prior to periodic renewal due date.

Job Requirements

· 1 – 2 years experience in the finance industry in a AML KYC, sanctions and change environment.

· Experience in Transaction Monitoring is preferred.

· Strong knowledge of AML and KYC regulations, especially Singapore regime.

· Familiar with KYC Screening tools such as Refinitiv, Lexis Nexis.

· Excellent verbal & written communication skills.

· Meticulous, coupled with the ability to work under pressure and tight timelines

Candidates keen to explore may write in to [email protected] for a confidential discussion. We regret that only shortlisted candidates will be contacted.

EA Licence No.:23C1806 / EA Reg. No.:R21103561

We are seeking a highly capable network specialist to optimize our company's IT network. You will be evaluating our network's performance, collaborating with our IT team to increase network capacity, and overseeing network security.

To ensure success as a network specialist, you should possess in-depth knowledge of network technologies and experience in a similar role. An accomplished network specialist will be someone whose network expertise results in the stable, fast, and secure exchange of information.

Network Specialist Responsibilities:

• Determining company needs and coordinating the development and maintenance of network infrastructures with the IT team.
• Ensuring secure and stable server connectivity and testing network protocols.
• Creating internet domains and optimizing intranet performance.
• Testing data exchange and communication between computers, routers, modems, and servers.
• Installing, updating, and configuring end-user networking accessories.
• Monitoring server capacity and performance to keep up with demand in online traffic.
• Running diagnostic tests and performing repairs, as well as developing backup, archiving, and data retrieval procedures.
• Training junior IT staff, preparing user manuals, and providing remote or onsite technical support.
• Enhancing network security, as well as documenting network processes and cabling layouts.
• Keeping informed of developments in network technologies and infrastructure.

Network Specialist Requirements:

• Bachelor's degree in Engineering , computer science, information science, Electronics or similar.
• Certified CompTIA, Microsoft, or Cisco network professional preferred.
• A minimum of 10 years' experience as a network specialist.
• Extensive knowledge of network connectivity, technologies, protocols, and security.
• Exceptional analytical and problem-solving skills.
• Excellent interpersonal, communication, and collaboration skills.
• Great organizational and time management skills.
• Willingness to visit client locations.
• Availability to perform network repairs outside of business hours.

Working hours: Mon to Fri, 8:30am to 6pm

Responsibilities

• Responsible for the inbound receiving, physical put away and System receiving.

• Perform cycle count, Outbound orders picking, packing and releasing.

• Coordinate inventory transfers within the warehouse.

• Perform online courier bookings. Liaise with forwarders using email communication for bookings.

• Overall warehouse housekeeping and adhoc tasks as assigned by Supervisor

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Preferably with a forklift license.

• Basic reading and writing skills and basic computer skills.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

Scope of work

• Prepare technical training materials for new kitchen equipment as and when needed.

• Train new technicians on technical skills and service quality in conformance with company mission and vision.

• Perform quality checks on technicians’ technical service and service quality in conformance with company mission and vision.

• Perform troubleshooting, repair, and servicing of kitchen equipment, as and when needed.

• Perform preventive maintenance of kitchen equipment, as and when needed.

• Perform delivery and installation of kitchen equipment to customer sites, as and when needed.

• Ensure proper care of tools, materials, and work areas.

• Ensure proper care of company properties.

• Ensure proper care of spare part inventories as issued by company.

• Ensure the daily work activities are carried out in a timely manner and in accordance with the company procedures and standards.

• Carry out any other tasks as reasonably requested by the Operations Manager.

Requirements

· Preferably with prior experience in servicing and repair of commercial kitchen equipment.

· Pro-active, keen to learn, self-motivated, and ability to work independently.

Your Tasks

• Design and develop relevant pricing tools that support analysis and review of pricing, costing, operational process, and profit for selected customers.
• Analyse and deploy pricing strategies on RFQs and GSRT with maximization of tools capability.
• Lead the Commercial, other functions and other regional/ global teams on pricing systems, tools and reports for actions from SPA workshop and country participation request from Regional Pricing.
• Create effective business reports on compliance level of Key Compliance KPIs (available from Monthly Pricing Reports) with regular reviews/projects.
• Invent Pricing programs through tools such as RADAR, CARAT and STP for yield improvement and for price changes such as Ship to Profile/Ship to Commit exercise, Surcharge compliance exercise and new rates program.
• Devise innovative processes to make pricing offers more efficient through offer management system and country rating system(GRE), driving faster profitable growth for DHL's business forward.
• Anchor for continuous improvement through collaborative efforts of pricing, customer masterdata management and sales support processes.
• Execute pricing and yield improvement initiaitives such as GPI, Ship to Profile/Commit, SPA through data management and analysis.
• Train the commercial function in pricing systems and tools for onboarding and refresher course, ensuring all commercial stakeholders are adequately trained with pricing knowledge.
• Support strategic pricing projects such as General Price Increase, Strategic Pricing Initiative, S&S/DVRA Clean up program and Ship to Profile/Ship to Commit review among others.
• Support in all pricing systems, tools and reports related projects.
• Develop technical skills and knowledge of pricing executives.
• Plan, lead and manage projects with cross functional stakeholders.
• Incumbent must be able to demonstrate ability to train and equip the pricing team with pricing tools, analytical skill and efficient processes

What You Bring

• Minimum of 5-8 years’ experience in a product and/ or service pricing role, or in a marketing or business analysis position will be an added advantage.
• Knowledge and understanding of DHL pricing and costing methodologies and tools is preferred.
• Strong analytical capability including expertise in spreadsheet (MS Excel) and database (MS Access) program, Power BI and Tableau.
• Simulation and forecasting competence is preferred.
• Good business and marketing orientation.
• Degree in Business/ Finance/ Marketing/ Commerce/ Accounting or equivalent will be preferred.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

PrimeStaff Group has been in the recruitment industry for the last 29 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more than over two decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

Hiring preference:

1. Based in Singapore
2. Remote from Malaysia

Responsibilities:

• Hands-on experience for full spectrum of finance functions (AP, AR, CB, GL and reconciliation) and maintaining full set of accounts
• AR function include sales invoices preparation and liaison with Payroll team on the information provided; follow up with clients and internal consultants on the arrears
• Responsible for monthly management reporting and annual statutory financial reporting
• Responsible for quarterly GST returns preparation and submission
• Support forecasting and budgeting exercises
• Ad hoc statutory statistics and surveys submission from relevant authorities
• Timely preparation and sending out of sales invoices upon received from Payroll team
• To improve the follow up and reduce the outstanding debtors listing
• Timely and accuracy of monthly and annual financial closing and reporting
• Timely and accuracy of quarterly GST returns preparation and submission

Work Relations & Key Stakeholders:

• Internal: business leaders and payroll team (shared services)
• External: clients, auditors, tax and corporate secretarial agents and government agencies

Requirement:

• Experience with use of accounting software; knowledge on XERO will be an advantage
• Proficient with Microsoft Office and Teams
• Diploma or Degree in Finance or Accountancy or equivalent studies
• A minimum of 2 years’ hands-on experience in full spectrum of finance and accounts functions.

Desired characteristics & personality:

• Meticulous, able to multi-task and work in fast-paced environment.
• A team player with can do attitude.
• Uphold professional values and conducts with strict confidence

Shortlisted Candidates will be Notified and Contacted!

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg: R21103524

Are you passionate about ensuring the highest quality in software services? We are seeking a Software Quality Engineer (QE) to join our team responsible for developing and maintaining disbursement system . As a QE, you will play a critical role in ensuring that our services are reliable, secure, and meet the needs of our users.

What to Expect:

• Test Planning & Maintenance: Create and maintain test cases and plans, ensuring they reflect the latest requirements and policy changes.
• Automation & Framework Development: Build, maintain, and improve automated testing frameworks and environments to enhance testing efficiency.
• Hands-on Testing: Conduct various forms of testing such as manual, functional, performance, and exploratory tests, and file defects when necessary.
• User Acceptance Testing (UAT): Support UAT activities, ensuring the system functions as expected before release.
• Production Support: Assist in resolving production cases to maintain high-quality operational systems.
• Agile Collaboration: Actively participate in all agile ceremonies, including stand-ups, sprint planning, and retrospectives.

Requirements:

• Educational Background: A degree in software engineering, computer engineering, electrical engineering, or an infocomm-related discipline.
• Testing Experience: At least 3 years of professional software quality testing experience with hands-on automation experience.
• Technical Skills:Strong understanding of testing techniques, test-driven development, and continuous integration/delivery.
  Experience with Java and Spring Boot frameworks is a plus.
  Familiarity with automated testing frameworks (Selenium, Cucumber, JUnit) or enterprise tools (HP UFT, QC, Mobile Center).
  Experience with performance testing tools like JMeter, Gatling, or enterprise tools such as HP LoadRunner.
  Knowledge of penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level tools (WebInspect, Nessus, CheckMarx).
• Agile Experience: Working experience in Agile environments is highly preferred.
• Soft Skills: Excellent verbal communication and listening skills, coupled with a proactive, self-driven, and motivated attitude.

Why Join Us?

• Be part of a team improving the quality of essential public services in Singapore.
• Work in an Agile environment that values continuous improvement and innovation.
• Enhance your skills in test automation, security, and performance testing using cutting-edge tools

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Assist in developing, implement, and maintain compliance policies, procedures, and governance structures.
• Ensure ongoing compliance monitoring and periodic audits to identify and address compliance issues.
• Assist in conducting risk assessments and recommend mitigation strategies for potential compliance issues.
• Maintain accurate and organized records of compliance-related activities and documentation.
• Assist in providing training and guidance to internal teams on compliance matters to foster a compliance-driven culture.
• Stay updated on regulatory changes and ensure timely updates to compliance policies and processes.
• Support internal teams during external audits or inspections by regulators.
• Collaborate with cross-functional teams to embed compliance across operations.
• Assist in setting up compliance processes and governance structures across brands.
• Handle any ad-hoc compliance-related tasks as required.
• 2–5 years of experience in a similar or related role.
• US exposure and legal background are a huge plus.

Click ‘Apply’ if you enjoy the following:

- Interacting with people

- ⁠Seek recognition and enjoys being in a supportive & vibrant enviroment

Job scope includes:

- Involving in the end-to-end process of recruitment

- ⁠Brainstorming ideas and achieve the recruitment target

- ⁠Participate in team-bonding activities related with the sales team

- ⁠Uphold and maintain the company’s system

- ⁠Generate and prepare reports on weekly/monthly basis

- ⁠Claims and reimbursements of the Director

Requirements:

- ⁠Meticulous and eye for detail

- ⁠Well-organised and proactive

- ⁠Sense of urgency with good work ethics

- ⁠A great SMILE

Interested candidates who’re keen to find out more about this opening, please send in your applications now!

Responsibilities as Logistics Specialist

Focused on ensuring that the whole logistics operation and activities in always flowing efficiently

Preparing shipping documentation (such as Packing list, Commercial invoice, Shipping docs as per customer and PM requirements)

• Prepare shipping document attestations, legalizations, COO, temp import / export.
• Communicate with Freight forwarders for shipment pickup.
• Maintain tracker for Inbound / Outbound shipments.
• Report preparation upon request.
• Initiate spot quote for freight & material handling equipment.
• Optimize transportation & logistics cost, negotiating rates with carriers & identify cost saving opportunities.
• Ensure 100% compliance towards International Trade Regulations.
• Safely and efficiently performs assigned processes to meet the required daily logistics activities.
• Collaborates and communicates with logistics technicians, Supply Chain Planners, Quality Personnel, and others involved in the shipment and receipt of products about information related to the shipment.
• Tracks, traces, and updates the status of shipments.
• Perform materials physical inspection and warehousing arrangements.
• Ensuring that the quality of all products received meets the required standards, part number and quantity per Purchase Order.
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Keep logs and records of incoming, outgoing materials, warehouse stock & Materials movement.
• Preparing & generate Packing List and Invoice of projects materials before shipping.
• Generate Airway Number (AWB) though DHL and FedEx.
• Coordinating with local suppliers for domestic transportation.
• Coordinating with packing suppliers to arrange for packing services before shipping.
• Physical material inspection and handling

The MolyCop business currently has 12 manufacturing facilities located throughout Australasia, South and North America, Europe. The business supplies steel consumables, primarily grinding media to the Copper and Gold mineral processing sector. The business has revenues in excess of $1.4Billion and employs more than 1200 direct employees.

MolyCop’s raw material feedstock strategy incorporates a range of supply options including domestic sourcing, make own via our EAF steelmaking facilities located in Canada and importing ~800KT of bar and other traded products. The Singapore trading office is responsible for the sourcing and supply of our imported bar needs.

Role Purpose:

The role supports the Freight Manager, to ensure our imported bar feedstock needs as defined through our S&OP process, are delivered in full and on-time, as well as the most cost efficient and effective freight and logistics service that leverages our volume, demand planning, mill relationships and market insights.

Role Accountabilities:

1. Assist in negotiating and securing shipment, coordinating with ship owners, brokers, and other stakeholders.

2. Support Freight Manager in managing day-to-day operational, including post-fixture activities and documentation.

· Upkeep cargo readiness and delivery status for all contracts.

· Advising suppliers on vessels ETA and co-ordinate inspections schedule with our QA/QC department.

· Reviewing details on Charter-Party Bill of Lading.

· Weekly reporting to internal stakeholders on ongoing/upcoming shipment.

· Applying COO and co-ordinate CCIC survey application (Indonesia import).

· Submitting shipment advice to internal stakeholders with complete set of documents (BL, switch B/L, Commercial Invoice, Packing List, MTC, COO, Insurance Certificate etc.)

3. Assist in monitoring the shipping market and gather relevant data to assist in decision-making processes.

4. Update Open Order record and generate Open Order Summary report.

5. Provide analytical support by preparing reports on market trends, performance metrics, and charter party agreements.

6. Assist in resolving any claims or disputes that arise during the shipment.

7. Participate in meetings and industry events as required.

Requirements:

1. Degree qualified preferred

2. 5+ years in competitively sourcing logistics categories/ Supply chain management, ideally with shipping ex Asia to US/Europe/ Latin America experience.

3. Break bulk experience is a must.

4. Strong knowledge of shipping process and documentation.

5. Ability to multitask and work in a fast paced environment

6. Ship Broker / Agent background will be highly valued

7. English and Mandarin language a must ( liaise with Chinese counterparts)

8. Good systems and soft skills including general Microsoft Excel and Microsoft D365

9. Excellent communication, negotiation and interpersonal skills.

Responsibilities:

• Execute strategic GTM plans for products to drive sales and gain market share
• Effectively increase product awareness through marketing campaigns, distribution education, creation of sales tools, and partnership initiatives by working closely with product managers, sales teams, compliance, and respective stakeholders to increase market segment share of the product.
• Support development of product marketing value proposition, messaging, and marketing content for key target audience based on insights and data
• Lead the creation of below-the-line marketing materials for product launches that demonstrate product USPs and how the product addresses customer pain points. Materials include but are not limited to the brochure, playbook, eDMs, webpages, short and long-form content, videos, etc.
• Partner with other marketing team members and cross-functional teams (including Business Development, Product, Corporate Affairs, Segments, Business Analytics, Distribution Training, Events, etc.) to achieve the yearly business, commercial, and marketing targets.
• Dedicated to excellent business execution, enjoy collaborating and teamwork to manage marketing deliverables, have an eye for details, possess an innovative and creative mindset, and strong coordination of timelines and budgets.
• Manage post-implementation reviews, including monitoring KPIs, gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Requirements:

• Degree with at least 2 years working experience.
• Good understanding of financial products and consumer needs.
• Strong project management skills and an effective communicator.
• Strong business acumen and able to analyses business performance reports (Advance MS Excel user)
• Comfortable with working and learning in a dynamic, fast-paced environment."

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Quality Technician (Jurong Island)

Responsibilities

• Support production shift team with sample testing
• Cleaning and preparation of sampling apparatus, Ampule, gel bottles and other laboratory glassware.
• Prepare reagent and standard sample for analytical equipment.
• Report abnormalities and support troubleshooting of equipment.
• Review and revise for QC process flow, control plan and SOP of analytical such as non-prime product, process problems and complain.
• Investigate root cause and take corrective action plan.
• Planning for analytical process modification and analytical process change.

Requirements

• Min NITEC or Diploma in Chemical Engineering field or other relevant certificates
• Possess Analytical knowledge and Skills such as gas chromatography, gel permeation chromatography, Fourier infrared analysis, gel analysis, Karl Fischer’s method and titration method) are preferred
• Highly motivated, a team player, with the ability to multitask and project management skills
• Understand quality policy and basic rule.

Interested applicants please submit your resume to [email protected]

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements:

• Minimum Diploma or Degree in Chemistry, Food Science and Technology, Analytical Chemistry or equivalent in years of similar experience.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Principal Engineer, Supplier Quality is responsible for driving Quality performance of the suppliers to meet Sciex Product Quality requirements through supplier qualification processes, supplier control processes, aligned with supplier management strategies.

This position reports to the Senior Manager Supplier Quality and is part of the QARA team located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Drive improvement of quality performance of suppliers and support NPD/NPI project, ensure resolution of the issues identified in NPI.
• Lead supplier qualification activities for new suppliers with Global Sourcing & Global Supply Chain.
• Plan and execute periodic audits at suppliers' site to ensure suppliers' QMS is meeting ISO standards, IPC standards, FDA QSR (GMP) and compliance to agreed process control plans
• Monitor supplier performance, review periodic quality data/reports/scorecards and related action plans
• Drive resolution of complex material quality issues by deep diving suppliers' root cause analysis and by working with suppliers to monitor corrective action and facilitating with internal support where required.

The essential requirements of the job include:

• Degree in Electrical/Electronics/Mechanical Engineering with of 5-8 years related experience in Supplier Quality Management, Process Engineering is preferred
• In Depth knowledge of PCBA manufacturing processes, familiar with IPC 610 standards
• Demonstrated experience on the performance of audits, lead-auditor certification preferred
• Familiar with problem solving tools such as 5 why root cause analysis, and Quality tools such as DFM, PFMEA, GR&R, Control Plan, SPC.
• Knowledge of ISO 9001, ISO13485 and FDA 21 CFR Part 820 will be added advantage

Travel Requirements:

• Ability to travel – 20-30%, and maybe travel on short notice

It would be a plus if you also possess previous experience in:

• Managing suppliers including supplier evaluation and supplier performance
• Broad knowledge of manufacturing operations and quality system practices in a Medical Device or Pharmaceutical company is preferred

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

* Cleaning service

* Location: Changi Airport

* 5.5days

* 8:30am - 5:30pm

Job Description:

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Job Requirement:

• Possess a minimum Diploma/Degree in a relevant field of study and be open to training.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

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