#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

OVERALL PURPOSE OF THE ROLE:

Supporting the Group Director, Marine Assurance in the continual drive and promotion of the highest standards of service delivery through the effective implementation of the HSSEQ Excellence Charter, V.MS, Assurance programs, audit standards, and associated policies, including accountability for;

• Acting as V.’s subject matter expert on Dry Bulk operations, compliance, and assurance, to ensure V.’s policies, processes, and operating standards remain up-to-date at all times, and are continually improved to meet customer, industry, and stakeholder demands

• In executing above, ensure that V.’s Assurance programs (onshore and onboard) are accurately and consistently reflecting the ‘real world’ demands and expectations of external audit and inspection programs, creating maximum internal learning and improvement opportunities, and overall service delivery performance

• Support in execution of annual Segment Engagement Plans that target customers, stakeholders, and industry bodies, ensuring consistent and proactive engagement that promotes and continually improves V.’s commercial successes within the Dry Bulk segment, globally

• Act as V.’s Group-level representative in Australia, ensuring proactive and effective engagement with AMSA and relevant local authorities, at regular intervals or when required on matters of PSC compliance or incident response.

KEY RESPONSIBILITIES:

Promoting a strong, proactive Culture of HSSEQ Excellence, through;

• Continually providing strong, visible, and proactive examples of HSSEQ leadership

• Promotion of a transparent & value-adding Marine Assurance culture across the Group

• Promotion of outstanding operational standards of excellence, especially to customers & external stakeholders

• Acting as change agent for the continual improvement of the Group’s service delivery performances

Marine Assurance Standards

Provide subject matter expertise on the development and continual improvement of policies, processes, and marine assurance standards for the relevant industry segment, ensuring the V.MS and all associated operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Marine Assurance Programs

Provide subject matter expertise on the development and continual improvement of V.Assurance programs and inspections for the relevant industry segment, ensuring such operational practices meet industry standards and maximise service delivery and commercial success for our customers.

Customer & Segment Engagement

Supporting the Group Director, Marine Assurance in the planning, execution, and reporting of annual Segment Engagement Plans that grow V.s profile and customer engagement in the relevant industry segment, and supports our Commercial activities in remaining proactive and aware of customer and segment needs, and expectations.

PSC & Industry Engagement

Acting as a Group-level leadership representative with AMSA, an other regional PSC regimes as directed, to maintain working relationships at an equivalent level, ensuring V. is continually and proactively engaged in support of safe operations and effective service delivery, and supporting V. Executive Team members in securing and delivering additional such meetings and engagements, as required.

Incident Response

Acting as a Group-level leadership representative in event of incident for the interim period that relevant ShipMan MD/OD can reach the region to engage on behalf of DoC-holding office, and ensure that V.-managed crew and assets are engaged and cared-for during this period, and that V.’s interests are protected.

Incident Investigation

Where directed, provide subject matter expertise in investigation of all incidents where there are Marine Assurance impacts and/or learning opportunities, to ensure we maximise all relevant Marine Assurance learning opportunities, resulting in effective outcomes that drive continual improvement of related systems, processes, and policies.

SKILLS, QUALIFICATION AND EXPERIENCE REQUIRED

ESSENTIAL:

• Deep understanding of and experience in safe operations of Dry Bulk vessels

• Deep understanding of and experience in associated Dry Bulk vetting & inspection programs

• Excellent ability to make, maintain, and grow customer relations with key internal and external stakeholders

• Excellent ability to represent V. and themselves to the highest professional levels in external forums and stakeholder engagement events

• Ability to travel freely to/within Australia

• In-depth knowledge of industry standards, assurance & certification programs

• Significant experience in international compliance & certification programs

Significant experience in engaging and collaborating with multinational / multicultural teams.

DESIRABLE:

· Class 1 CoC (Deck or Engine)

· Good analytical and problem-solving skills

· Recognised academic or professional qualification in relevant field

· Willingness to travel

Existing relationships and good contacts with relevant industry stakeholders

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

The successful candidate will be responsible for overseeing the management of Self-Employed Person (SEP) instalments and deferments, along with ensuring the enforcement of SEP-related obligations.

In this role, you will:

• Design and implement effective strategies and systems for the efficient collection of MediSave contributions through GIRO instalments.
• Lead comprehensive reviews of operational policies and procedures, utilizing data trends, ground experience, and member feedback to streamline operations and enhance efficiency.
• Collaborate with various stakeholders to resolve complex issues and spearhead cross-functional projects aimed at improving the GIRO collection process.
• Coach and mentor a team of Executives to address performance gaps, develop critical competencies, and foster a high-performance culture aligned with departmental objectives.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in financial operations, collections, or regulatory environments is preferred.
• Good leadership, team management, and problem-solving abilities.
• Proficient in Microsoft Office and experienced in data analysis; automation skills are a plus.
• Good communication skills with a keen attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Good project management skills with the ability to coordinate initiatives and align them with strategic goals.
• Good critical thinking and problem-solving skills, with the ability to develop innovative solutions based on current policies and trends.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Job Scope:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO 45001 – Lead Auditor
• Management System
• Industrial Hygiene
• Flammable Storage
• Audiometric
• Hazard Substance Permit

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

What you'll do:

As a Client Service Specialist in the Private Wealth sector, your role will be multifaceted. You will be responsible for liaising with various business units, ensuring compliance with policies and procedures, resolving client queries promptly, and understanding the overall relationship between the client and the bank. Your operational responsibilities will include trade booking, settlement, resolving funding issues, following up on margin calls, and handling transactional documentation. You will also ensure full awareness of and adherence to internal policies and procedures. Additionally, you will handle administrative tasks such as travel bookings, expense claims, and mailing of marketing materials.

• Liaising with various Business Units to ensure client documentation is in compliance with policies and procedures
• Ensure all client queries are promptly followed up and resolved
• Client order taking
• Understanding client’s overall relationship with the bank
• Trade booking and settlement
• Settlement and funding issues resolution
• Margin calls follow-up and collateral issues resolution
• Transactional documentation (e.g., client suitability and eligibility)
• Ensure full awareness of and adherence to internal policies and procedures
• Ensure administrative tasks are completed, such as travel / hotel bookings, expense claims, mailing of marketing materials.

What you bring:

The ideal candidate for the Client Service Specialist role is fluent in English with proficiency in verbal and written Mandarin due to business needs. You should be a Diploma Holder or University graduate with at least 2-3 years of relevant financial services experience. A strong knowledge of Private Banking investment products such as FX, Equities, Fixed Income, and derivatives is essential. You should be detailed, meticulous, able to multi-task and work under pressure. Willingness to work outside of normal work hours is required. A proactive and collaborative team player with a keen interest in the private banking industry would thrive in this role.

• Fluent in English and proficiency in verbal and written Mandarin (due to business needs)
• Diploma Holders/University graduate with minimum 2 to 3 years of relevant financial services experience, preferably in relation to frontline client service
• Possesses CACS Paper 1 & 2
• Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.
• Detailed and meticulous
• Ability to multi-task and work under pressure and tight timeframe
• Works efficiently in fast-paced environment
• Willing to work outside of normal work hours as required
• Proactive and collaborative team player in a dynamic team set up
• Keen interest in private banking industry

What sets this company apart:

Our client is a leading global financial services firm that values integrity, excellence and strong team ethic. They provide a superior foundation for building a professional career - a place for people to learn, achieve and grow. Their philosophy balances personal lifestyles, perspectives and needs which makes them an employer of choice in the industry.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description & Requirements

Review the inspection history to summarize the integrity status of the plant equipment and piping systems.

· Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.

· Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan

· Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).

· Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.

· Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.

· Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.

· Provide recommendations and timely updates on equipment degradation problems.

· Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.

· Preparation of final inspection reports with all findings, abnormalities and recommendations.

· Ensure quality of inspected items to meet project requirements and standards.

· Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.

· Read, understand project related ITP, procedures, specification requirements.

· Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.

· Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication

· Knowledge in welding inspection

Eligibility Criteria

· Graduate Engineers with 3-6 years of relevant experience.

· Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.

· Experience in Refinery and Oil & Gas must

· Experience in QA/QC and Knowledge in Non-Destructive Testing methods.

· Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.

· Work Independently and can work in Singapore and other countries.

· Fluent Reading, Speaking and Writing in English.

· Willing to commit 24 months contract/ project completion.

· Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.

· Energetic & Result Orientated.

Job Description & Requirements

Review the inspection history to summarize the integrity status of the plant equipment and piping systems.

· Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.

· Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan

· Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).

· Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.

· Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.

· Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.

· Provide recommendations and timely updates on equipment degradation problems.

· Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.

· Preparation of final inspection reports with all findings, abnormalities and recommendations.

· Ensure quality of inspected items to meet project requirements and standards.

· Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.

· Read, understand project related ITP, procedures, specification requirements.

· Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.

· Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication

· Knowledge in welding inspection

Eligibility Criteria

· Graduate Engineers with 3-6 years of relevant experience.

· Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.

· Experience in Refinery and Oil & Gas must

· Experience in QA/QC and Knowledge in Non-Destructive Testing methods.

· Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.

· Work Independently and can work in Singapore and other countries.

· Fluent Reading, Speaking and Writing in English.

· Willing to commit 24 months contract/ project completion.

· Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.

· Energetic & Result Orientated.

• Provide guidance and coach lab technicians.
• Inspects all incoming raw material for compliance according to current standards.
• Conducts periodic checks and analysis on all WIPs.
• Retains finished product samples from production to conduct checks and analysis.
• Assist QA on failure analyses, corrective and preventive action response to customer’s complaint.
• Assist in GMP audits, validation, qualification and change control.
• Assist in maintaining Product Quality and Technical File.
• Write technical papers or reports or prepare standards and specifications for processes, products, or tests.
• Supervisory or leadership experience in QC.
• Knowledge in regulatory requirements such as ISO 13485, compliance with good laboratory practice and cGMP.

• Rare opportunity
• Career progression
• Exciting role

As a Payment Operations Specialist, you will be responsible for daily payment transactions including SWIFT/MEPS/GIRO/FAST/PayNow, daily nostro account reconciliation and any relevant payment projects i.e UAT testings/system enhancements etc. You will also support setting up operational handbook and assist in other operations related tasks.

The ideal candidate has at least 5 years relevant within Banking. Strong background in payment operations knowledge, candidates who are well versed in the regulatory standards or industry knowledge will be highly advantageous. Strong communication skills, stakeholder management skills and a good collaborator.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply. Thank you and look forward to speaking with you!

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Summary:

We are seeking an experienced Building Management System (BMS) Specialist to join our team. The successful candidate will be responsible for designing, installing, commissioning, and maintaining building management systems.

Responsibilities:

• Design, install, commission, and maintain BMS systems
• Configure and program BMS software and hardware
• Troubleshoot and repair BMS system issues
• Collaborate with stakeholders to identify and implement energy-efficient solutions
• Develop and implement BMS system training programs for users

Requirements:

• Bachelor's degree in Electrical Engineering, Computer Science, or related field
• 3+ years of experience in BMS design, installation, and maintenance
• Proficiency in BMS software and hardware, such as Schneider Electric, Siemens, or Honeywell
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Note:

• Only shortlisted candidates will be notified.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• 5 Working Days
• 8am - 5pm
• Up to $3200 + VB
• Tampines [Company transport provided]

Job Description:

• Focus on order processing, order fulfillment till delivery in promptly and accurately manner (3PL).
• Acknowledge customers’ email on queries/feedback/order placement within one working day.
• Follow up with customers to ensure high level satisfaction and determining future requirements.
• Ensure that customer’s complaints/feedback are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying inspection status.
• Prepare, generate and disseminate customer’s reports on timely and accurately manner.
• Collecting and sustaining sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access of work documents, when needed

Requirements:

• Minimum Diploma holder
• At least 2 - 3 years of relevant experiences

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

• 5 Working Days
• 8am - 5pm
• Up to $3200 + VB
• Tampines [Company transport provided]

Job Description:

• Focus on order processing, order fulfillment till delivery in promptly and accurately manner (3PL).
• Acknowledge customers’ email on queries/feedback/order placement within one working day.
• Follow up with customers to ensure high level satisfaction and determining future requirements.
• Ensure that customer’s complaints/feedback are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying inspection status.
• Prepare, generate and disseminate customer’s reports on timely and accurately manner.
• Collecting and sustaining sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access of work documents, when needed

Requirements:

• Minimum Diploma holder
• At least 2 - 3 years of relevant experiences

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

about the company

Our client, one of the top 5 life insurance companies in Singapore, provides a wide range of life coverage and employee benefits.

about the job

In this position as a Policy Processing Specialist, you will be expected to support the client servicing team with the administrations work and servicing of the Group Policies Team. You will be required to assist with all new and renewal business tasks, adjustments of member's movements, billing and issuance of Medical Card. You will ensure all processes are administered timely and accurately and comply with the company's SOP and regulatory compliance.

** Offers hybrid work arrangement
** Attractive basic salary + medical benefits and annual leave
** Office is centrally located

Skills & experience required

• 2+ years of experience in a policy processing role - ideally nonlife sector
• Experience in Group Employee Benefits Insurance would be an added advantage
• Highly meticulous and accurate
• Proficient in MS Words and MS Excel
• Results Oriented/Goals Driven with good communication skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a member of the Governance & Resource Planning section, you are responsible for devising operational strategies, engaging with external stakeholders on strategic issues, and developing and implementing a robust resource management framework.

In this role, you will:

• Formulate and implement operational strategies that align with organisational goals and engage external stakeholders on critical strategic issues related to healthcare financing.
• Collaborate with stakeholders to design and deploy an effective resource management framework, including processes and standard operating procedures (SOPs) that enhance operational efficiency.
• Develop and implement necessary legislative and governance structures to support healthcare financing schemes administrated by CPF Board.
• Plan, manage, and execute cross-functional projects that impact the administration and optimisation of healthcare financing schemes.
• Provide secretariat support for relevant committees, including coordination of meetings, preparation of agendas and minutes, and management of various reports, audits, and submissions.
• Build and maintain relationships with both internal and external stakeholders to facilitate effective collaboration and communication.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in governance, resource planning, or project management, with a strong track record in healthcare finance or public sector administration preferred.
• Experience in data analytics and proficiency in statistical and visualisation tools such as Power BI, Tableau, R, or Python will be advantageous.
• Experience in developing and implementing resource management frameworks and SOPs preferred
• Good project management skills with the ability to handle multiple cross-functional projects.
• Good analytical and numeracy skills
• Good communication and stakeholder engagement skills.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Job description
In your new role you will:

• Performs supply chain functions, which may include, but are not limited to, logistics, production planning, inventory control, outsourcing, vendor selection and distribution.
• Creates integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers.
• Focuses resources on continuous improvement of the movement of materials through various production processes, and establishes key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
• Promotes alignment by understanding and communicating customer needs and requirements throughout the organization.
• Fulfils orders, including order entry, administration and shipping.
• Processes orders and oversees related activities of third-party vendors to ensure orders flow effectively through systems and processes in accordance with the organization's customer service standards.
• Develops capacity plans to support build-to-stock and/or build-to-order environments.
• Ensures adequate inventory levels are maintained to maximize customer satisfaction, minimize cost and being aligned with the company/ DIV targets (revenue targets).
• Prepares and maintains volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlog.

Your profile
You are best equipped for this task if you have:

• a relevant vocational training (3+ years) and a particularly extensive subject-specific additional qualification
• a relevant completed study with a duration of 4 years and subject-specific additional qualification or by a relevant completed study (+4 years)
• the total knowledge and skills can also be acquired in other ways
• 6+ years relevant working experience

Job Description:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.
• Source and notify clients of tender/quotation opportunities.
• Support clients in document submissions and ensure compliance with deadlines.
• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
• Handle extension requests for tenders/quotations.
• Conduct ingredient checks and consult with the regulatory team as needed.
• Ensure submission copies align with client information and clarify discrepancies.
• Encrypt and send LOAs and contracts to clients.
• Record quantities accurately in SAP and seek client agreement for invoice settlements
• Ensure excellent customer care and assist ith product/customer complaints.
• Provide training for the team as needed.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• 5 days work week
• Location: 1 Hemmant Road
• $$2200 - 2300 + S$200 (Location) + $25 (HP)
• Working hours: 8.30am to 6.00pm (5 Days)
• cannot bring phone into work area
• Security Clearance by SPF
• Permanent Role
• AWS & VB provided
• AL starts from 10 days
• Dental & Medical Benefits

Job scope:

• Attend to members of public for property claims
• Update system of claims
• Proper Documentation
• Undertake guidance of team members and provide peer-support roles, including effective communication and problem-solving
• Participate and execute operations deliverables on day-to-day operations and to execute any tasks assigned by Supervisor & above, accordingly
• Manage internal timelines and update status reports to Supervisor & above
• Ensure internal process and best practices are adhered to
• Motivate and share peer-support to team members so as to attain high performance and productivity

Requirement

• Must be open to work both in front desk and back end store
• Must be willing to work in high security environment, monitered by CCTV
• Open to Fresh
• Will handle cash, valuables, gold etc
• Will be working in lost and found department
• Dont need handle heavy goods
• Need good computer Skills
• Need Customer Service skills
• Stock Take and Documentation skills required
• Best to have someone with accounting knowledge

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

Our client is an Oil & Gas MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a SHE Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Promote a strong HSE culture to ensure effective implementation of safety procedures.
• Perform internal audits and site assessments.
• Work with management and external organizations to develop and deliver effective health and safety training programs.
• Carry out thorough inspections of safety equipment, including fire extinguishers and lifting devices, as well as emergency response systems.
• Review and assess preventive action reports to enhance safety measures.
• Advise management on compliance with HSE policies and legal requirements for all facilities.
• Investigate workplace incidents and analyze patterns to recommend corrective actions.
• Evaluate the success of internal training initiatives related to health, safety, and environmental practices.
• Provide HSE guidance to line managers and supervisors regarding safety issues.
• All other adhoc duties as assigned.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 5 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

MEDICAL INFORMATION SPECIALIST

KOREAN SPEAKER

Full time

Home based or Office based

Singapore

Medical Communications is a global group providing inbound and outbound, post-approval contact center services designed to support our clients' business objectives for medical/ technical information, while maintaining regulatory compliance and a high-level of customer service. Our teams deliver medical/technical information to healthcare professionals and consumers for both legacy and newly launched products. Come join one of the leading CRO organisation and a growing team of nearly healthcare professionals providing medical information and education.

Summarized Purpose:

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Essential Functions:

• Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
• Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
• Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
• Maintains thorough knowledge of project and corporate policies and procedures including client products, SOP's, protocols, GCP's, and applicable regulatory requirements.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

Qualifications:

Education and Experience:

• Bachelor's degree in life sciences courses is required

Knowledge, Skills and Abilities:

• Excellent language skills in English and Korean language (comprehension, speaking, reading and writing);
• Proficient computer and keyboarding skills
• Good interpersonal skills
• Ability to work independently as well as part of a team.
• Ability to interpret client provided complex medical and technical information
• Organizational and time management skills
• Ability to maintain a positive and professional demeanor in challenging circumstances

Contact:

Sarka Llorens via [email protected]

For more information please contact Sarka via email [email protected] or via phone +65 92979345

EA No: 17S8637 Reg No: R1329451

The Company

Our client is an established financial institution with presence globally. They have consistently recorded a strong financial performance and are well-positioned to achieve their growth plans for the APAC region. This opportunity is for an experienced compliance specialist/Big 4 Auditor to join their existing team in Singapore.

The Role

• This role requires an individual self-starter contributor, a strong ability to develop and strengthen relevant compliance frameworks, tools and techniques to promote a good functioning culture of compliance within the organisation.
• Identify and facilitate compliance with all applicable local and international laws and regulations, particularly the Securities & Futures Act. This includes compliance risk assessment, compliance training, compliance reviews (incorporating staff dealing controls) and self-assessments.
• Participate in constructive and effective relationships with regulators.
• Provide compliance advice to business and support units in the organisation for complex initiatives with significant regulatory implications.

Requirements

• Bachelor’s Degree in Law, Accounting or Finance-related discipline with at least 3 years’ experience in financial regulatory work. External Auditor, Assurance specialist are encourage to apply. Professional compliance qualifications are a plus.
• Excellent communication, influencing and negotiation skills
• Good analytical and problem solving skills, as well as the ability to prioritise, work calmly under pressure to meet tight timescales

To apply, please submit your resume to [email protected] reference number AY-7746.

“Data provided is for recruitment purposes only”.

EA licence Number: 13C6733

EA Personnel Number: R1333454

Job Description:

• Develop and maintain quality management systems (QMS) in the pharmaceutical industry
• Ensure GMP compliance throughout manufacturing processes
• Conduct internal and external audits to evaluate processes and identify improvements
• Review and approve batch records, ensuring proper documentation and compliance
• Monitor batch control processes, investigating and addressing deviations
• Perform Installation Qualifications (IQs) and Operational Qualifications (OQs) for equipment and systems
• Manage Change Control processes, ensuring regulatory compliance for process changes
• Investigate deviations, identify root causes, and implement corrective and preventive actions (CAPA)
• Collaborate with cross-functional teams to ensure product quality and regulatory compliance

Requirements:

• Min Bachelor's degree in Engineering/Chemical/Biochemistry/Life Sciences or any related discipline.
• Strong knowledge in GMP
• Prior experience in Pharma, Change/Batch Control
• Able to commence immediately

For interested candidates, please send your most recent and updated resume to [email protected]
or WA me at +6596698692

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Engineer (API Q1/Q2) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Ensuring that corrective measures and deviations meet with the standards
• Responsible for the creating and executing methods and procedures for whole process of production equipment (e.g. the inspection, testing, and evaluation of the products).

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)