The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

The MolyCop business currently has 12 manufacturing facilities located throughout Australasia, South and North America, Europe. The business supplies steel consumables, primarily grinding media to the Copper and Gold mineral processing sector. The business has revenues in excess of $1.4Billion and employs more than 1200 direct employees.

MolyCop’s raw material feedstock strategy incorporates a range of supply options including domestic sourcing, make own via our EAF steelmaking facilities located in Canada and importing ~800KT of bar and other traded products. The Singapore trading office is responsible for the sourcing and supply of our imported bar needs.

Role Purpose:

The role supports the Freight Manager, to ensure our imported bar feedstock needs as defined through our S&OP process, are delivered in full and on-time, as well as the most cost efficient and effective freight and logistics service that leverages our volume, demand planning, mill relationships and market insights.

Role Accountabilities:

1. Assist in negotiating and securing shipment, coordinating with ship owners, brokers, and other stakeholders.

2. Support Freight Manager in managing day-to-day operational, including post-fixture activities and documentation.

· Upkeep cargo readiness and delivery status for all contracts.

· Advising suppliers on vessels ETA and co-ordinate inspections schedule with our QA/QC department.

· Reviewing details on Charter-Party Bill of Lading.

· Weekly reporting to internal stakeholders on ongoing/upcoming shipment.

· Applying COO and co-ordinate CCIC survey application (Indonesia import).

· Submitting shipment advice to internal stakeholders with complete set of documents (BL, switch B/L, Commercial Invoice, Packing List, MTC, COO, Insurance Certificate etc.)

3. Assist in monitoring the shipping market and gather relevant data to assist in decision-making processes.

4. Update Open Order record and generate Open Order Summary report.

5. Provide analytical support by preparing reports on market trends, performance metrics, and charter party agreements.

6. Assist in resolving any claims or disputes that arise during the shipment.

7. Participate in meetings and industry events as required.

Requirements:

1. Degree qualified preferred

2. 5+ years in competitively sourcing logistics categories/ Supply chain management, ideally with shipping ex Asia to US/Europe/ Latin America experience.

3. Break bulk experience is a must.

4. Strong knowledge of shipping process and documentation.

5. Ability to multitask and work in a fast paced environment

6. Ship Broker / Agent background will be highly valued

7. English and Mandarin language a must ( liaise with Chinese counterparts)

8. Good systems and soft skills including general Microsoft Excel and Microsoft D365

9. Excellent communication, negotiation and interpersonal skills.

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

Systems Specialist Duties

• Develop, configure, install, and maintain computer systems
• Identify and diagnose network and system problems and provide solutions
• Manage data backups and disaster recovery operations
• Monitor system performance and security
• Research and recommend system enhancements to improve performance and reliability
• Manage system user accounts and passwords
• Manage system access and security
• Develop and maintain system documentation

Systems Specialist Skills

• Strong knowledge of computer systems
• Ability to troubleshoot system problems
• Familiarity with server technologies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

Systems Specialist Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proficiency in multiple operating systems, such as Windows, Linux, and Mac OS
• Experience with software development and scripting languages
• Excellent problem solving and troubleshooting skills

PrimeStaff Group has been in the recruitment industry for the last 29 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more than over two decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

Hiring preference:

1. Based in Singapore
2. Remote from Malaysia

Responsibilities:

• Hands-on experience for full spectrum of finance functions (AP, AR, CB, GL and reconciliation) and maintaining full set of accounts
• AR function include sales invoices preparation and liaison with Payroll team on the information provided; follow up with clients and internal consultants on the arrears
• Responsible for monthly management reporting and annual statutory financial reporting
• Responsible for quarterly GST returns preparation and submission
• Support forecasting and budgeting exercises
• Ad hoc statutory statistics and surveys submission from relevant authorities
• Timely preparation and sending out of sales invoices upon received from Payroll team
• To improve the follow up and reduce the outstanding debtors listing
• Timely and accuracy of monthly and annual financial closing and reporting
• Timely and accuracy of quarterly GST returns preparation and submission

Work Relations & Key Stakeholders:

• Internal: business leaders and payroll team (shared services)
• External: clients, auditors, tax and corporate secretarial agents and government agencies

Requirement:

• Experience with use of accounting software; knowledge on XERO will be an advantage
• Proficient with Microsoft Office and Teams
• Diploma or Degree in Finance or Accountancy or equivalent studies
• A minimum of 2 years’ hands-on experience in full spectrum of finance and accounts functions.

Desired characteristics & personality:

• Meticulous, able to multi-task and work in fast-paced environment.
• A team player with can do attitude.
• Uphold professional values and conducts with strict confidence

Shortlisted Candidates will be Notified and Contacted!

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg: R21103524

Responsibilities:

• Execute strategic GTM plans for products to drive sales and gain market share
• Effectively increase product awareness through marketing campaigns, distribution education, creation of sales tools, and partnership initiatives by working closely with product managers, sales teams, compliance, and respective stakeholders to increase market segment share of the product.
• Support development of product marketing value proposition, messaging, and marketing content for key target audience based on insights and data
• Lead the creation of below-the-line marketing materials for product launches that demonstrate product USPs and how the product addresses customer pain points. Materials include but are not limited to the brochure, playbook, eDMs, webpages, short and long-form content, videos, etc.
• Partner with other marketing team members and cross-functional teams (including Business Development, Product, Corporate Affairs, Segments, Business Analytics, Distribution Training, Events, etc.) to achieve the yearly business, commercial, and marketing targets.
• Dedicated to excellent business execution, enjoy collaborating and teamwork to manage marketing deliverables, have an eye for details, possess an innovative and creative mindset, and strong coordination of timelines and budgets.
• Manage post-implementation reviews, including monitoring KPIs, gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Requirements:

• Degree with at least 2 years working experience.
• Good understanding of financial products and consumer needs.
• Strong project management skills and an effective communicator.
• Strong business acumen and able to analyses business performance reports (Advance MS Excel user)
• Comfortable with working and learning in a dynamic, fast-paced environment."

1. Perform bookkeeping into the accounting system.
2. Prepare and ensure accuracy of AP aging report.
3. Prepare cash flow forecasting and annual budgeting.
4. Maintain organized records of supporting documents for both internal and external audit purposes.
5. Supplier Bills Processing:

• Receive and review bills from regular, term, and ad hoc suppliers.
• Verify bills in 3-way matching: Cross-referencing with purchase orders (PO), goods received notes (GRN)/ delivery orders, contract, and bills.
• Preparation of payment list with complete supporting documents.
• Monthly AP reconciliation with suppliers’ SOA.
• Communicate with vendors for month SOA matching and resolve payment-related queries.

6. Staff Claim Processing:

• Prepare staff claims with its supporting documents and check with the claim policies.
• Execute payments accurately with complete documents within established timelines.

• Maintaining and developing relationships with existing B2B Starhub customers in person and via telephone calls and emails. (Broadband/Mobile/IPTV/Other Starhub Services/recontract)
• Cold calling to arrange meetings with potential customers to prospect for new business.
• Acting as a contact between a company and its existing customer
• Presenting the service in a structured professional way face-to-face or via telephone calls and emails.
• Reviewing your sales performance, aiming to meet or exceed targets.
• Negotiating the terms of an agreement and closing sales.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Attending team meetings and sharing best practices with a colleague

Requirements

• Candidates must have the ability and desire to sell, excellent communication skills, a positive, confident, and determined approach, resilience and the ability to cope with rejection, the skills to work both independently and as part of a team
• To meet and exceed targets makes this a demanding role and gives rise to frequent pressure.
• Training will be provided.
• Singaporeans and Work Permit can apply

Job Type: Full-time

Salary: $2,500 - $3,000 per month

Schedule:

• Monday to Fri
• Weekend availability

Supplemental pay types:

• Commission pay ($50 UP TO $3000 OR MORE)

Overview: -

The Operation Specialist plays a vital role in ensuring smooth day-to-day operations. A positive attitude is essential, as this position involves frequent interactions with customers. Strong customer service skills are necessary to handle inquiries, resolve issues, and provide a pleasant experience.

Additionally, the Operation Specialist must show initiative, taking proactive steps to support the team and improve operational efficiency. Cashiering duties, including handling payments accurately and efficiently, are a core part of the role, as well as supporting sales activities, ensuring seamless transactions, and maintaining a customer-first approach.

Key Areas of Responsibilities: -

Primary Role:

• Assist the Branch/Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Deliver exceptional customer service with a customer-first approach.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role:

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements: -

• Minimum GCE O-Level & above.
• 2 to 3 years of retail working experience.
• Possess knowledge of Guitars, Drums or Keyboard products.

Our Client is looking for a high-calibre professional to serve as a KYC specialist. This role may support transformation related initiatives involving target operating model, policy and platform changes and process transformation. This is a 6 months contract position, renewable based on performance.

Responsibilities

· Due diligence including name screening as per KYC policy of group.

· Escalate concerns relating to customer due diligence and screening alerts for appropriate additional approvals in line with KYC procedure.

· Manage client responses to KYC requirements and resolve customer queries related to documentation.

· Manage periodic review pipeline and ensure completion of due diligence prior to periodic renewal due date.

Job Requirements

· 1 – 2 years experience in the finance industry in a AML KYC, sanctions and change environment.

· Experience in Transaction Monitoring is preferred.

· Strong knowledge of AML and KYC regulations, especially Singapore regime.

· Familiar with KYC Screening tools such as Refinitiv, Lexis Nexis.

· Excellent verbal & written communication skills.

· Meticulous, coupled with the ability to work under pressure and tight timelines

Candidates keen to explore may write in to [email protected] for a confidential discussion. We regret that only shortlisted candidates will be contacted.

EA Licence No.:23C1806 / EA Reg. No.:R21103561

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

What do we expect from you?

Under the general guidance of the Purchasing Manager or any other authorized by the management, you are responsible for, including but not limited to, storage, issue, maintaining and accounting for Food & beverage, general supplies and for maintaining cleanliness of the stores area as per Municipality standards

How your day looks like?

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager and Analysis Manager or the Director of Finance.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

oftware Specialist to join our team and lead the design, customization, integration, and deployment of Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. The ideal candidate will have a strong technical background with proven expertise in Dynamics 365 CE (Customer Service, Field Service, etc.), as well as proficiency in Azure technologies and CI/CD pipeline setups. This position requires hands-on experience in Dynamics CRM versions (MSCRM 2011, D365 CE), integration with external systems, and the ability to manage and lead technical teams.

Key Responsibilities:

• Lead the implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including customization, configuration, and deployment.
• Manage and guide technical teams through the full project lifecycle, ensuring timely and efficient project delivery.
• Develop and maintain integrations between Dynamics 365 CE, external applications, and cloud-based services using Power Platform and Azure technologies.
• Provide expertise in the architecture and design of Dynamics 365 CE solutions, focusing on scalability, performance, and security.
• Leverage Azure technologies (App Services, Logic Apps, Functions) to design and implement solutions for Dynamics 365 CE.
• Configure and implement data migration processes using SSIS (SQL Server Integration Services) and ensure smooth integration with external systems.
• Create, configure, and maintain PowerApps, automating business processes and enhancing user experience.
• Utilize your proficiency in .NET, C#, JavaScript, TypeScript, and PowerApps to develop and customize Dynamics 365 CE applications.
• Collaborate with cross-functional teams to define project requirements, and ensure alignment with business objectives and system requirements.
• Design and deploy CI/CD pipelines for Dynamics 365 CE and related solutions to ensure efficient development and deployment workflows.
• Provide troubleshooting and support for production environments, ensuring continuous system performance and optimization.
• Develop custom reports and dashboards using Power BI and SQL Server Reporting Services (SSRS).
• Continuously evaluate new technologies and trends in the Microsoft ecosystem and recommend innovative solutions to enhance business processes.

We are giving our current senior operations executive more strategic responsibilities and are looking to hire fresh hires to join us some time in Q1 2025 (Fresh diploma and ITE graduates welcome). Promising candidates will be sponsored a local part-time post-graduate diploma or diploma related to the business (e.g. IT, Business Administration, Marketing and Hospitality) in 2025/26.

This year we started our first class training PWDs in the area of tech and are looking at being a more accessible training provider and employer in Singapore and Malaysia. We are an all-inclusive employer and welcome PWDs and school leavers to apply. Mothers who took a long maternity break and are looking for a part-time role with hybrid setup to ease back into the workforce may also apply.

REQUIREMENTS

• Good English communication skills over text or email
• Interest tinkering with technnology tools e.g. GenAI
• Previous internship or part-time work experience of at least 6 months ideal
• ITE or Diploma Certificate
• Passion for education and personal growth

RESPONSIBILITIES

Program Coordination and Execution:

• Coordinate and manage end-to-end operations for training programs, including scheduling, venue arrangements, and material preparation.
• Act as the primary point of contact for trainers, participants, and stakeholders to address queries and concerns.
• Stationed at client premise on-site for a period of time for program execution with transport and food allowance.

Delivery and Innovation:

• Assist in the delivery and innovation of operations for our coaching and training programs.
• Optimise onboarding processes for workshops and programs to ensure a seamless participant experience.
• Use automation tools like Zapier and ChatGPT to improve workflow and service delivery.

Client and Participant Support:

• Prepare and organise detailed notes with AI tools
• Update our student guide and onboarding emails
• Provide customer or client servicing support via text or email, ensuring prompt resolution of queries.

Logistics and Administration:

• Register participants and submit necessary paperwork for SkillsFuture and HRDF claims.
• Oversee logistical arrangements, including delivery and setup of training materials and equipment.
• Ensure lesson materials are printed and sent to local/overseas post.

Stakeholder Communication:

• Liaise with internal teams to confirm program requirements and deliverables.
• Send timely updates and reminders to participants about schedules, materials, and evaluations.

Budget and Inventory Management:

• Assist in tracking program budgets, stationery and ensuring cost-effective use of resources.

OUR CORE VALUES

The following eight values define our culture as a company. This is our TEAM PACT.

1. Trust in the team: “Own and share your zone of genius”
2. Experiment constantly to deliver impactful results
3. Attention to detail (attentiveness)
4. Management by context
5. Passion for education
6. Adaptability and flexibility creates flow
7. Curiosity leads to revelations
8. Teach and document knowledge for sustainability

BENEFITS

• Work Laptop provided (on-loan)
• WFH budget (one-time)
• Annual Mental Health, Dental and Outpatient subsidy (may also be used to purchase personal health insurance)
• NTUC Association & Lifestyle Membership
• Access to free courses from CuriousCore and CC Learning Partners
• 14 days paid annual leave + 4 days self-care leave
• 14 days paid sick leave
• Hybrid work environment (1 or 2 days in office every week)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Capability and Quality Management Specialist.

Principal Responsibilities

• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Conduct thematic analysis examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Identifying training and development needs through analysing data to identify areas of improvement
• Supporting in the design of training and development programmes based on the needs of the organization and the individual
• Supporting in evaluation of training and development programmes

Qualifications

• Degree / Graduate with knowledge/working experience of Singapore Insurance is preferred
• Demonstrates understanding of customer needs and behaviour
• Ability to communicate cross functionally
• Good learning attitude, analytical, problem solving and with good time management skills
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Responsibilities:

• Ensure compliance with applicable organization policies, processes and procedures, contributing to the execution of strategies and oversight of programs
• Oversee procedures to ensure that incoming materials including raw materials and commodities comply with company policies and processes.
• Manage investigations related to materials nonconformity with cross functional team.
• Serves as the primary contact to review and follow up on documentation and activities
• Prepare, maintain and facilitate review of the GMP documentations
• Coordinate site supplier quality issues, audit assessments and subsequent follow-up actions.
• Support global supplier quality team initiatives or other site improvement projects.
• Perform review/audit of Incoming material inspection package which includes receiving, sampling and testing compliance.
• Support the Supervisor to analyse and review performance measurements of the Supplier
• Quality Management business processes.
• Provide QA oversight for materials reduced testing program
• Responsible to provide relevant quality metrics reporting in Quality Management review.
• Lead, coordinate and drive cross functional teams/projects where necessary.
• Provide support for regulatory inspections (where necessary) without impacting daily operations
• Promote and follow safety work practices in the workplace
• Maintain high levels of Customer satisfaction by positively managing internal and external relationships
• Any other tasks as and when assigned by the Supervisor

Requirements:

• Diploma/degree in related science fields
• Minimum 3 years of experience in Supplier quality is preferred
• Able to start immediate/ within short notice period

Working hours:

Mon – Fri, 8am-5pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Performs all SQS work assignments in accordance with the standard work procedures, practices and specifications
• Review of Vendor Documents for Compliance to project requirements/ spectification and international standards
• Implements and adminsters the Quality Assurance Plan manifested by QA Supervisor for field and participates on a day to day basis in quality assurance activities.
• Review and approval of quality related specification, painting procedures, SAT and FAT procedures, NDT procedures, EIT related documents, pre com and commissioning documents
• Prepares and issue QAQC reports
• Organizes and perform audits and surveillance at a supplier's (or their sub suppliers) facility to verify compliance with qualification requirements
• Performs any other assigned duties and responsibilities

Job Requirements

• Bachelor's Degree in Naval Architecture / Marine and Offshore / Engineering or related engineering disciplines
• API 570. CWSIP 3.1 Certified Welding Inspector
• At least 3 years of relevant Quality Assurance working experience, preferably in the offshore and marine industry
• Good analytical and problem-solving skills
• Able to multi-task and able to work in a fast-paced environment
• Well conversant with codes & standards like ASME, API, ANSI, AWS, IACS, ABS, NR etc

Our Addresses and Working Hours:

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

Mon - Fri: 8am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

This position is responsible for conducting audit checks to ensure that products meet the established standards, This role also supports the achievement of Company quality target.

1. Confirm to quality standard and quality processes

• Inspect in-coming and outgoing products according to policies standard.
• Perform all product processes within section (eg, QC,SAO), Reworks, Repairs, Defective photo-taking

2. Contribute to continuous improvement

• Maintain Integrity accuracy and completeness of Supplier invoice data and QC data in system
• Establish standard operating procedures and conditions for handling storage and checklist of stock.

3. Perform other ad-hoc duties as assigned.

Requirements

• At least 1 year of experience in Gold quality control in retail jewellery preferred
• If no QC experience in retail jewellery then at least 1 year of experience in QC control in manufacturing
• At least Diploma in any discipline
• Basic understanding of production methods.
• Attention to detail
• Able to use basic MS Office.
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

We are hiring Contract Quality Engineer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Support Validation Projects: Assist with qualification and validation activities, ensuring compliance with company procedures and regulations.
• Review and Approve Documents: Review and approve validation documents like protocols, reports, and procedures.
• Manage Discrepancies: Identify and address issues in validation protocols, ensuring corrective actions are documented.
• Act as Quality Representative: Participate in cross-functional projects as the Quality Systems and Validation representative.
• Provide Validation Expertise: Offer guidance on creating or updating validation documents, such as for analytical instruments and methods.
• Ensure Document Readiness: Ensure all qualification/validation documents are clear and inspection-ready.
• Support Ongoing Validation: Oversee the Master Validation Plan and support routine qualification activities.
• Collaborate Across Sites: Help standardize validation processes across multiple sites.
• Train and Coach: Develop training materials and provide support to team members and other departments.

Job Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, Biology, Biotechnology, Chemistry, Chemical Engineering, Engineering, or related field.
• At least 2-3 years of experience in quality assurance, manufacturing operations, or validation in the pharmaceutical or biotechnology industry. Experience in equipment, process, cleaning, and computer systems validation is preferred.
• Strong understanding of FDA/EU cGMP requirements, including CFR 21 Part 11, and familiarity with PDA and ISPE GAMP guidelines.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles