Summary

SDT Molecular is a Singapore medical device company that supply in-vitrodiagnostics (IVD) molecular diagnostics solutions to clinical laboratories in Singapore and Hong Kong. To support the company’s growth in the infectious diseases and genetic testing market, we are seeking for a highly motivated Application Specialist/Manager with a customer-centric mindset, constantly striving for both personal and professional development, to join our supportive team in this fast-growing industry.

Responsibilities

• Provide excellent application support and troubleshooting to customers in the molecular diagnostic laboratories
• Conduct product demonstration, presentations and technical training to customers
• Work closely with sales team to meet or exceed sales target, expand existing businesses, identify and develop new business and opportunities
• Work with suppliers to promote IVD products through workshops, seminars and exhibitions
• Conduct market intelligence research to understand customer application needs, market trends and competitions
• Provide technical training to the sales team to increase knowledge and effectiveness
• Build and maintain good rapport with existing and new customers

Requirements

• Master or Bachelor Degree in Biomedical Sciences or related studies
• Preferably with at least 2 year of application support experience in the biomedical science industries
• Knowledge and experience in real-time PCR is required
• Prior experience and knowledge of the molecular diagnostic market will be an advantageous
• Able to work independently and a good team player
• Proficiency in written and oral communication (English)
• Self-motivated with excellent interpersonal, communication and presentation skills
• Able travel occasionally for business needs

Interested applicants may apply here or send your application (enclosed with CV) to [email protected]. We regret that only shortlisted applicants will be notified.

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

• Forecast Planning
• Plan and schedule production orders in accordance with demand and available resources
• Coordinate with project leaders, planners and production supervisors on work prioritization according to delivery schedule
• Responsible for material and production planning, requisition of materials and maintenance design change implementation
• Responsible for order confirmation based on material and capability availability
• Plan, control and coordinate with purchasers on material deliveries to avoid building up of high stock inventory
• Monitor material availability for production continuity

Requirements:

• Diploma/ degree holder in Supply Chain Management
• 1-2 years experience of relevant working experience.
• SAP knowledge is an added advantage.
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Central area
• Monday - Friday, 8.30am - 6.00pm
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Are you passionate about Artificial Intelligence, Machine Learning, Deep Learning and Generative AI? Do you want to build state of the art solutions using AWS AIML services for some of AWS biggest customers? Would you like a career that gives you opportunities to help customers and partners that use cloud computing services to run their AIML solutions reliably, securely, efficiently and at lower cost?

Key job responsibilities
AWS Enterprise Support is looking for a Senior AIML Specialist Technical Account Manager (STAM) to provide unique deep-dive AIML technical engagements for Enterprise customers across ASEAN. You will be a member of a dynamic team bringing the latest in disruptive, cutting-edge AIML technologies, focused on enabling organisations to adopt AWS AIML services to drive their businesses

A day in the life
In this deeply technical and consultative role, you will provide strategic people, process and technology guidance to ensure enterprise support customers realise the benefits of AIML and Generative AI, whilst embedding operational excellence from day 1. You will partner with TAMs, SAs and service teams to provide customers with AWS AIML best practice guidance, diving deep into AIML services, promoting customers AIML workloads to production, developing regional AIML strategies, and training field teams on the use cases and benefits of generative AI.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience with AWS services or other cloud offerings
• Extensive experience in the field of AI, Machine Learning, Deep Learning and related technologies.
• Extensive experience developing AI models in real-world environments and integrating AI/ML services into large-scale production applications
• Professional experience in software development in languages like Java, Python, Scala. Experience working with RESTful API and general service oriented architectures.
• Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)

Preferred qualifications

• Internal enterprise experience working with a wide range of internal stakeholders on AIML implementations or migration with company-wide impact
• Experience with predictive analytics, semi and unstructured data
• Experience with AWS AIML services
• Ability to understand complex cloud AIML environments and bridge the gap between technical and business requirements
• Track record of implementing production AIML solutions for enterprise companies or large internet scale start-ups
• Data science background and experience manipulating/transforming data, model selection, model training, cross-validation and deployment at scale.
• Experience with Machine and Deep Learning toolkits such as MXNet, TensorFlow, Caffe and Torch.

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

Regional Marketing Specialist

• Lead the execution of regional marketing strategy and development plans to generate regional revenue and drive conversions. Working collaboratively with Brand & Product Marketing to activate programs in the region.
• Identify regional growth opportunities, customer segment trends, and relevant competitive activities that influence customer development performance. Adopting a growth mindset for continual improvement of campaigns to drive performance marketing, working closely with the Growth Marketing Manager and other cross functional leaders.
• Establish sales enablement activities, leveraging marketing and product management for consistent customer engagement, and support for new sales pipeline growth with the sales teams.
• Manage direct agency relationships as applicable in the design and implementation of campaigns localized to regions.
• Serve as the central point of contact for regional marketing for the assigned region, and escalation to the Regional MD. Supporting the regional business team to customize assets to reflect the local market.
• Provide line management support Regional Marketing, coaching, developing, guiding, and being a point of escalation.
• Define the activities that are locally meaningful, establish awareness of the organisation, and focus on lead generation. Contribute to the identification of priorities across regions that positively impact the organisation.
• Develop KPIs and goals aligned with performance marketing metrics, track marketing performance, and develop reports against established goals and objectives; recommend adjustments. Provide proactive data analysis for regional recommendations on trends and future opportunities. Working with the Growth Marketing lead and the analytics team.
• Establish regional marketing operational processes to migrate from ‘growth’ to ‘in life’ approaches aligned to outcome-focused metrics, including field marketing support setup and team coordination.
• Develop and maintain detailed knowledge of the organisation’s strategy, current and emerging solution capabilities, and strategic direction for advocacy efforts and team capabilities.
• Working alongside Marketing teams on new activities, to develop and sustain strong relationships with business teams and stakeholders at a global scale. Adopt Marketing Technology and Operations processes and governance, to the extent it is relevant.

Requirements:

• Experience and knowledge of performance marketing especially in the South Asia region
• Knowledge of media planning, buying, optimization of campaigns to drive better performance.
• Experience of analyzing data that represents marketing performance for sales.

Benefits:

• An excellent total package, with compensation and benefits based upon your geographic location.
• Skill development opportunities, to help you grow now and into the future.
• Access to a global network, to enrich your professional experience.
• Flexible options to help balance work time and your time
• Award and bonus opportunities.
  
  EA License Number: 23C1935 | EA Personnel Number: R1551292

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

As Senior Sales Enablement Specialist, you will play a pivotal role in the Sales Enablement function by supercharging the success of our sales teams, equipping them with the tools, resources and knowledge to exceed our goals. Your focus will be on increasing deal-flow velocity through the creation and management of sales collateral such as thought leadership content, white papers and engaging pieces of work that can challenge the position of cross-border payments in a competitive landscape and amplify our sales message.  

You will also support our sales colleagues as a subject matter expert at conferences, events and on specific opportunities where you join sales meetings to assist winning new partners or expanding existing partner revenues. You will work cross-functionally with Sales, Product, Marketing, Delivery and other teams to ensure maximum velocity is achieved through our sales cycle. Your efforts will directly impact our revenue growth by enabling our commercial teams to sell more, better and faster

Your Mission: 

• Define the key issues that exist within the region in relation to the servicing of cross-border payments for consumers, small to medium businesses and large platform enterprises . Build and maintain a strategy that positions Wise Platform, our products and services as the solution to these issues.
• Develop and maintain a target list of accounts that fit with our GTM approach in the region and our overall Wise Platform strategy, sharing and refining with the regional lead as appropriate.
• Work closely with our marketing and product teams to develop a comprehensive commercial playbook that will enable an efficient and transferable launch into a new market or new product.
• Develop and maintain sales collateral that addresses these issues in collaboration with Marketing, such as white papers and thought leadership content to challenge the status quo of cross-border payments.
• Create an evolving competitor analysis document that highlights the strengths, weaknesses and opportunities of our key competitors in comparison to Wise Platform. 
• Support the creation of internal and external sales collateral that will form part of our sales playbook - delivering a consistent and compelling message to our sales teams and partners.
• Help to maintain our knowledge management platform as a single source of information, collateral and data. Ensure our content is accurate and up to date by collaboration with various stakeholders such as Product and by adhering to our control framework.
• Assist with the creation and management of our RFP content library to streamline our response process.
• Work closely with our regional Sales Co-ordinators to ensure consistency of delivery and Sales Enablement support across all regions. 
• Provide subject matter expertise to our sales team by joining partner opportunity meetings / workshops and industry conferences.
• Use data, market insights and industry trends to enhance our sales messaging for specific opportunities.
• Contribute towards additional projects that will advance both the Sales Enablement and sales functions within Wise Platform.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services
• Provide a clinical support in Singapore for 3D mapping procedures
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
• Identify development opportunities and increase unit growth, profitability, and market share for target customers
• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
• Manage Account information through effective, timely reports and accurate customer records
• Continuously improve product knowledge and provide improved service to customers
• Work closely with marketing teams in New Product launch, meetings, training.
• Conduct a training for the EP Technicians
• Keep up to date on the product, competitor, and market knowledge
• Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory

Requirements

• Degree in medical technology or biomedical Science
• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
• EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE certification is desirable.
• Must be willing to work long and irregular hours, including weekends.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Introduction to the role:

Overview:

A Marketing Automation Specialist is needed to support a centralized marketing automation team. This role focuses on setting up and executing email campaigns, managing lists, and providing support for campaign tracking and troubleshooting.

Key Responsibilities:

• Design and execute email marketing campaigns using Salesforce Marketing Cloud.
• Work with marketing teams to create targeted campaigns and build audience lists.
• Assist in tracking and reporting on campaign performance.
• Address technical issues, including basic HTML troubleshooting when required.

Requirements:

• At least 3 years of hands-on experience with Salesforce Marketing Cloud.
• Strong understanding of digital marketing principles.
• Ability to troubleshoot basic HTML issues.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R22109791, Timothy Teo

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

JOB SUMMARY

• Standard Chartered is looking to build upon its continued success by adding a Diversity and Inclusion (D&I) Content & Disclosures Lead to its global D&I function in support of the Group’s objectives to become the best place to work, the best place to bank and contribute towards creating prosperous communities. The Lead will play a pivotal role in management of content development for engagement and disclosures to enable successful delivery of the Global D&I strategy. Driving best-in-industry solutions and practices will provide you with the opportunity to work closely with representatives from HR and different Centres of Excellence, executives, colleagues and our external partners. As a member of Standard Chartered global office of D&I, the role will report directly to the Head of Diversity and Inclusion.

RESPONSIBILITIES

Strategy

• The Specialist is responsible for supporting the successful implementation of the Bank-wide Diversity and Inclusion and wellbeing strategies under the direction of the Head of D&I
• Support our workforce to develop the skills needed for the future; building resilience, agility and inclusive leadership to enable our teams to unlock innovation, make better decisions, deliver our business strategy
• Partner and provide strategic guidance to D&I Councils, regions, businesses and functions to advance D&I plans
• Serving as a trusted centre of excellence and advisor to build capability, upskill and deliver on D&I strategy
• Project managing and aligning key D&I strategic solutions, global initiatives, and programmes
• Driving global and regional consistency by working with D&I Integration Experts to review processes and embed D&I and wellbeing best practices, policies, standards and governance
• Supporting Employee Resource Groups to align their initiatives and activities to the global D&I and wellbeing strategies
• Understanding of ESG reporting requirements including specific reference to EEO reporting, the Parker Review, CSRD, etc
• Managing global D&I benchmarking, reporting and awards requirements
• Ongoing review and leveraging of key global partnerships and memberships to support D&I and wellbeing agenda and priorities
• Providing D&I and wellbeing thought leadership on internal working groups, D&I Councils and forums, including monitoring internal and external diversity trends and legal developments impacting policy/practices.

Business

• Ensure that D&I activities aligns with business objectives and drives team performance and risk management at all levels
• Drive awareness of D&I and its value and coordinate across the Bank focusing on supporting key stakeholders
• Drive awareness of the wellbeing philosophy and its value and coordinate across the Bank focusing on supporting key stakeholders
• Ability to build strong partnerships with key stakeholders through strong business insights and being personally credible
• Influential and persuasive in terms of aligning the D&I, wellbeing and HR agenda with business-critical goals
• Possess professional work experience, including demonstrated experience in the D&I and wellbeing field, and knowledge of equality legislation (ideally in different geographies)
• Specialist knowledge of UK Equality Act 2010 and experience of diversity issues, trends and inclusion best practices, including issues covering different strands of diversity and how it might vary across different geographies
• Ability to analyse complex data, identify interventions and create solutions to strategic issues that impact overall D&I and wellbeing strategy success
• Facilitation, delivery and ability to build capability in others.
• Strong written and verbal communication skills and the ability to translate technical and specialist D&I insights to different audiences
• Ability to act as a change agent
• Strong project management skills, able to keep various programme elements on budget and on schedule
• Working knowledge and understanding of diversity and inclusion challenges preferably in multiple cultural settings
• Demonstrated and proven experience in D&I and other relevant areas of HR (e.g. Talent Management, Talent Acquisition, Employee Engagement, Employee Relations)

Processes

• Project management, leading on the development and implementation of key projects within our key target areas – such as gender, ethnicity, disability, generations, LGBT+ and wellbeing
• Build and manage strong relationships with the Global D&I Council, senior leaders across the Bank and key stakeholder groups to support on implementing the Bank’s D&I and wellbeing strategies including providing advice, encouraging engagement, producing key message documents, speaker notes, presentations, and providing regular progress updates (via a range channels)
• Partner with the Regional Head of Diversity and Inclusion and Centres of Excellence to embed and integrate D&I and wellbeing into processes and initiatives and align it with the other corporate, business and people strategies
• Draft responses, presentations and updates for Regional Head, Diversity & Inclusion, Global Head of HR, Global D&I Council and other key stakeholders as appropriate
• Work closely with Corporate Affairs and Brand & Marketing, providing subject matter expertise and project insights, to support on the successful development and execution of the Bank-wide D&I activity including campaigns for internationally recognised key dates e.g. International Women’s Day to maximise impact and coordinate development of any related activations and initiatives
• Engage key stakeholders to build capability to deliver on the D&I strategy
• Work with key stakeholders on the design and delivery of any tailored solutions (e.g. unconscious bias, cultural awareness, gender intelligence, leadership programmes for underrepresented groups, mentoring), products, toolkits, assessments, etc
• Manage reporting process for the various business areas to track and report progress against D&I plans and alignment to D&I strategy
• Support in the delivery of consistent and standardised Employee Resource Groups (ERGs) processes across the regions, including onboarding process, communications, development of toolkits, budgeting, implementing initiatives and monitoring of global reporting on key ERG metrics
• Manage global D&I and wellbeing benchmarking, reporting and awards requirements and lead on the delivery of D&I external engagements to raise the profile of our commitments and progress, including conferences (e.g. Bloomberg Equality Summit, Davos, UN, International Monetary Fund)
• Collate, analyse, and use diversity metrics to measure D&I initiatives and engage the business
• Support finance budget tracking, invoice processing and delivery of annual D&I and ERG budget process, including bi-annual review
• Monitor and keep up to date with the latest developments in D&I and wellbeing research and thinking
• Representing where appropriate the Group on external forums and working groups

People & Talent

• Lead through example and build the appropriate culture and values
• Work with the business to help deliver the Banks Global D&I strategy and key priorities

Risk Management

• Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
• The ability to interpret the Group’s financial information and identify key issues based on this information

Governance

• Responsible for delivering ‘effective governance’ and ‘project management’; capability to challenge key stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.

​​​​​​​

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Head, Diversity & Inclusion
• Global Head, Employee Advocacy
• Head, Wellbeing
• Global Head, Employee Relations
• HR Management Team
• Head of Communications, D&I and Wellbeing
• Corporate Affairs, Branding and Marketing
• Sustainability Disclosures
• Centres of Excellence
• Regional & Global Heads of HR
• HR Business Partners
• Global, Regional & Local D&I Councils
• Country CEOs and Management Team
• D&I Employee Resource Groups and their Executive Sponsors
• External stakeholders Corporate D&I consultants, academic institutions, professional networks, subject-matter experts and think-thanks (e.g. Women in Finance (HM Treasury), British Banking Association (BBA), Financial Services Skills Commission, World Economic Forum, Stonewall, the Economist, the Asia Society).

Other Responsibilities

• Embed Here for good and Group’s brand and values in the team and across the wider HR function.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Liaise, partner and coordinate with Culture, Corporate Sustainability, HR partners, Finance, D&I Analytics, Global Business Services as appropriate.

Our Ideal Candidate

• 7+ years of experience ideally in the financial services space
• 2+ years of experience in D&I/HR/Talent Management, preferably combining both Business Partner and SME roles (e.g. talent management, talent acquisition, employee relations, employment law & policy)
• 2+ years of experience in Project Management and solution deployments
• Degree in Human Resources or related field is preferred e.g. D&I, Talent, Employee Relations, Org Behaviour, Psychology, Business Administration, etc.
• Understanding of geographical and cultural differences and how it impacts the subject matter topics of the area
• Understanding of D&I in specific markets desirable, especially Europe, Middle East, Africa and Asia
• Excellent interpersonal & communication skills
• Strong collaboration and consulting skills
• Proven experience delivering innovation in a complex organisation
• Exemplary integrity, independence and resilience
• Strong knowledge of business applications (MS Office Suite)

Role Specific Technical Competencies

• Effective Communications
• Human Resources Consulting
• Workforce Analytics
• Industry Knowledge
• Organizational Change Management
• Collaborating Globally

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers