Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Responsibilities:

• Establish, and supervise strategies for different departments regarding nutrition initiatives.
• Develop a plan, explain the qualities and advantages of the product, and create marketing narratives for all media platforms
• Implement marketing strategies, product life cycles, and commercial innovations for new product launches.
• Examine trends, competitor market research, and industry practices for development of products.
• Gather important insights from analytics data to inform the creation of future campaigns and go-to-market plans, along with official suggestions and ideas.
• Provide concepts on marketing campaigns, budgets, and strategies.
• Establish and track sales targets in relation to actual sales and stock levels
• Provide instructions to ensure that new product content is announced and marketed consistently across all media platforms.
• Organize product programs and events with skilled speakers and sales abilities.
• Arrange training sessions for products.
• Ad hoc duties assigned.

Requirements:

• Degree in Food Science, Nutrition, Marketing, Business or related field
• With 2 - 3 years of marketing experience, preferbaly in nutritional, wellness or health related industry
• Candidates with prior Nutritionist, Dietition or Health Coach background are all welcomed to apply for this position.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

• Assist walk-in customers by providing expert audio product knowledge tailored to various usage scenarios.
• Process customer purchases efficiently using point-of-sale systems.
• Coordinate with the logistics department for inventory replenishment and manage showroom stock.
• Collaborate with the RMA Operations team to handle customer returns, including product exchanges and basic troubleshooting.

- Create monthly Demand & Supply plan and negotiate with Distributor.
- Explain Demand & Supply thinking way to cross function team so as to secure production allocation for future months
- Good overview of Indonesia market, promotion activities and competitor situation to explain to internal stakeholders
- Visualize and summarize distributors requests for fleet / ad-hoc orders to ensure production supply
- Visit distributor and dealers regularly to gather feedback from frontline and improve forecast accuracy
- Monitor sales achievement daily/monthly and discuss countermeasure with Distributor or Function team to bridge the gap.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Summary

We are seeking a highly motivated and experienced Quality Manager to lead our quality assurance efforts for the production of state-of-the-art nanoparticle synthesis equipment and systems. The ideal candidate will have a strong technical background in engineering or a related field, coupled with a deep understanding of quality management principles and practices. This role requires a hands-on approach, involving direct participation in assembly, calibration, and quality assurance processes.

Responsibilities

Quality Management System:

• Develop, implement, and maintain a robust quality management system (QMS) aligned with industry standards (e.g., ISO 9001).
• Oversee the documentation and control of quality records, procedures, and work2020 instructions.
• Conduct regular internal audits to ensure compliance with QMS requirements and identify areas for improvement.

Quality Assurance

• Lead inspections, tests, and verifications of products and processes.
• Collaborate to ensure product designs and manufacturing processes meet quality standards.
• Analyze quality data to identify trends, root causes of defects, and opportunities for process improvement.
• Implement corrective and preventive actions to address quality issues and prevent recurrence.

Hands-on Involvement:

• Actively participate in the assembly, calibration, and testing of nanoparticle synthesis equipment and systems.
• Conduct detailed inspections and functional tests to ensure product quality and performance.
• Troubleshoot and resolve technical issues that may arise during production or testing.
• Implement 5S for continuous improvement of work quality across production and quality management

Supplier Quality:

• Evaluate and qualify suppliers based on quality performance and delivery capabilities.
• Monitor supplier performance and take corrective actions as needed to ensure consistent quality.

Regulatory Compliance:

• Stay informed of relevant industry regulations, standards, and certifications (e.g., ISO, CE marking, FDA).
• Ensure compliance with regulatory requirements and maintain necessary documentation.

Continuous Improvement:

• Promote a culture of continuous improvement and innovation within the organization.
• Identify and implement process improvements to enhance efficiency, reduce costs, and improve product quality.
• Lead or participate in lean manufacturing or Six Sigma initiatives.

Qualifications and Skills:

• Bachelor's degree in Engineering, Physics, Chemistry, or a related field.
• Advanced degree (Master's or PhD) preferred.
• 2+ years of experience in quality management, preferably in equipment for nanomaterial synthesis
• Strong understanding of quality management principles, tools, and techniques.
• Experience with ISO 9001 and other relevant quality standards.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and a commitment to quality.
• Excellent communication and interpersonal skills.
• Proficiency in using quality management software and tools.
• Hands-on experience with assembly, calibration, and testing procedures for nanoparticle synthesis equipment.
• Ability to work in a highly agile start-up environment

Benefits

The recruited researcher will have the opportunity to work as part of an international, interdisciplinary team, across Singapore and the United Kingdom. Accelerated Materials works to provide an inclusive environment to maximize employee wellness, with initiatives such as remote work programs and flexible hours. We also provide expert mentorship in entrepreneurship for candidates interested in commercialization of their inventions.

If you are a highly motivated and results-oriented individual with a passion for quality, we encourage you to apply.

About Accelerated Materials

Accelerated Materials’ vision is to bring sustainable, next generation nanomaterials to reality. As a spinout from the University of Cambridge and the Cambridge Centre for Advanced Research and Education in Singapore (CARES), AM is commercializing a unique platform for nanomaterial synthesis, and is now pushing forward their first laboratory scale synthesis equipment and software products.

Job description

Non-Destructive Testing (NDT) technicians examine structures, vehicles, and products for flaws and structural weaknesses using non-destructive testing techniques. They conduct material tests, interpret the results, and generate reports on their findings.

Requirements

Bachelor's degree in mechanical engineering, structural engineering, or a similar field.

Relevant NDT certification.

10+ years' experience as an NDT technician.

Advanced knowledge of NDT technologies including ultrasound, infrared, and radiographic.

About Berge Bulk

Situated within Singapore's vibrant maritime hub, Berge Bulk leads innovation in the shipping industry. Embracing their vision of leading the world towards a zero carbon future through safe, efficient, and sustainable shipping practices, Berge Bulk is making significant strides in technological advancements. With a goal to achieve carbon neutrality by 2025, Berge Bulk is actively shaping the future of shipping. This strategic pursuit reflects their commitment to maritime technology leadership.

Berge Bulk’s three key milestones

Berge Bulk has set an ambitious decarbonization timeline which consists of three key milestones…

1. Offset 100% of Scope-1 carbon emissions from 2025.
2. Build and operate a zero-emissions vessel by 2030.
3. Achieve zero-emissions fleetwide by 2050.

Purpose of the Job

Reporting to the Senior IT Business Partner - Finance, this position is responsible for managing and monitoring Oracle integrations, both upstream and downstream as well as implementing new enhancements. The position also ensures the timely resolution of all technical issues.

Job Accountabilities/Key Responsibilities:

• Proven capability in Oracle Integration Cloud programming and database stored procedures.
• Manage and support downstream and upstream Integration for Fusion ERP.
• Comprehensive knowledge of Fusion ERP architecture including databases, SQL and XML technologies.
• Proficient in Fusion Cloud OTBI and BIP report development.
• Collaborate closely with the in-house IT team & external vendors to support operations, projects and system enhancements.
• Strong ability to translate business needs into technical requirements.
• Ability to communicate complex technical concepts clearly and effectively to stakeholders.
• Experience with e-invoice platforms and maritime-related procurement and commercial systems is preferred.
• Exceptional verbal and written communication skills.

Qualifications & Experience

• Minimum Degree in Information Systems or Computer Science.
• Minimum 3 years of professional experience, including participation in at least two completed Oracle Cloud implementation with a focus on the financial module.
• Minimum 2 years’ experience with integration and cloud platforms, particularly the Oracle integration platform.
• Knowledge of Systems Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL)
• Strong analytical skills and problem-solving abilities related to Oracle Fusion Cloud.
• In-depth knowledge of Fusion Cloud APIs.

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

The Specialist, Community Activation , will play a key role in designing and executing placemaking initiatives that promote social interaction, inclusivity, and a sense of belonging within the community. The postholder will collaborate closely with stakeholders to develop and implement creative solutions that enhance the physical environment and encourage meaningful connections among diverse groups. The postholder will also oversee the day-to-day operations of the placemaking project, managing resources effectively, and evaluating the impact of these initiatives on community engagement and participation. The role will involve building and nurturing partnerships with relevant stakeholders to ensure the sustainability and success of RC’s community activation and placemaking efforts.

Critical Work Functions

User Design and Data Analytics

• Conduct social research to understand needs, preferences, gaps of various target audiences (such as adults with disabilities, caregivers, community members, and enterprise partners), including understanding their demographics and psychographics
• Collect and analyze data to evaluate the effectiveness of placemaking initiatives in promoting community engagement and inclusivity
• Use data insights to inform the design of physical spaces (e.g Social Town) and programming that foster social interaction and a sense of belonging

Partnerships and Engagement

• Identify, build, and nurture relationships with key stakeholders, including government agencies, community groups, enterprises, and befrienders
• Serve as the primary liaison between RC and external partners to ensure alignment with shared objectives
• Organise and facilitate workshops, focus groups, and events to engage the community in co-creating placemaking initiatives

Project Management

• Follow through the tender, evaluation and recommendation of service or term contracts, as well as its administration and management to ensure works are carried out in accordance to planned schedules, budget and approved specifications.
• Conduct general inspection to identify services for rectification and oversee sub-contractors’ performance in accordance with contractual work scope and timeline of completion
• Regularly coordinate and escort the external vendors to carry out regular maintenance and fixing services accordingly to schedule or as needed

Job Holder Requirements

• Bachelor’s degree in any disciple
• Minimum 4 years of experience in experience design, spatial design, and/or social research
• Expertise in applying analytical methods, frameworks and tools to complex business challenges
• Demonstrated ability to influence and collaborate with Unit and/or Department Leaders and cross-functional stakeholders

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Summary:

The Elastic Stack Specialist – SIEM Operations will join the APAC Production Security team in Singapore, responsible for enhancing the detection and reaction capabilities to cyber threats. This includes deploying, maintaining, and improving the SIEM infrastructure, working closely with the Production Infrastructure and Observability teams.

Responsibilities:

• Install and administer servers for the SIEM infrastructure.
• Develop automation for tasks and self-service tools.
• Integrate new technology logs into the SIEM system.
• Support logs parsing using custom parsers/GROK development.
• Manage projects related to SIEM implementation and enhancement.
• Actively participate in the activities of the Production CSIRT/SIEM Engineering team.
• Contribute to the implementation of control plans, ensuring compliance with regulatory and internal guidelines.
• Report incidents according to the Incident Management System.

Requirements:

• A minimum of 7 years of overall experience, with at least 4-5 years of expertise in handling the ELK stack for large platforms or architectures.
• Hands-on experience with Elastic Stack (Elasticsearch, Logstash, Kibana, Beats) including data ingestion, management, monitoring, and analytics (mandatory).
• In-depth knowledge of Kafka.
• Proficiency in Linux administration (RedHat/Ubuntu).
• Programming skills in Python or Bash are appreciated.
• Experience in production support engineering.
• Platform integration skills, including installation, configuration, and administration of pre-production and production platforms in virtual and physical environments, are a plus.
• Familiarity with automation tools (e.g., Ansible) and DevOps pipelines is advantageous
• Strong problem-solving skills and a positive attitude.
• Ability to work autonomously and manage multiple tasks effectively.
• Strong interpersonal skills and a team player mindset.

Department: Sales Marketing Dept.

Key Responsibilities:

• Develop comprehensive and technically accurate product introductions tailored for potential clients.

• Highlight key features and benefits of products to address client needs and showcase competitive advantages.

• Collaborate with technical and product teams to ensure content precision and alignment with product specifications.

• Create high-quality promotional materials that strengthen our international brand presence and appeal to global markets.

• Simplify complex technical concepts for diverse audiences while maintaining credibility and detail.

• Participate in marketing campaigns by providing clear, concise, and engaging technical content for various channels.

• Ad hoc tasks.

Qualifications:

• Bachelor’s degree or higher in Computer Science, Industrial Automation, Engineering, Technical Writing, Marketing, or a related field.

• Strong technical writing skills with the ability to understand and articulate technical details.

• Excellent communication skills and the ability to present information effectively to both technical and non-technical audiences.

• Experience in a sales or marketing environment, particularly in technical industries, is a plus.

• Fluency in English; proficiency in additional languages is an advantage.

Responsibilities:

• Develop and execute performance marketing strategies.
• Manage budgets and campaigns across all digital channels to drive app downloads, strong ROI and efficient CAC.
• Plan and ensure successful execution and optimization for key traffic KPIs on paid, organic and own media channels.
• Identifying and testing new channels to consistently meet or exceed established KPIs.
• Conduct market and keyword research, competitive analysis and A/B testing to enhance campaign effectiveness.
• Analyze performance data to identify trends, insights and areas of improvement.
• Provide regular performance reports to Management.
• Work closely with the Marketing and Creative teams to develop compelling creatives and messaging.
• Stay updated on the latest digital marketing trends, technologies and best practices.

Requirements:

• Bachelor’s Degree in Marketing, Business Administration or related field.
• Minimum 2 years of experience in performance marketing (experience in e-commerce sector will have an added advantage).
• Experience in campaigns and channel analysis and reporting.
• Proficient in Google Ads, Facebook Ads and analytics tools.
• Good understanding of SEO, SEM, PPC and other digital marketing strategies.
• Good analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights and recommendations.
• Good communication skills and ability to work cross-functionally.
• Ability to adapt in a fast-paced work environment.
• Proficient in Chinese in order to communicate with Chinese-speaking counterparts in HQ.

Job Descriptions

• Support project requirements through the aid of the BIM-Lead’s Instruction.

• Support project modelling requirements for the project, ensure timely deliveries of the outcome.

• Ensure corporate BIM Standard are consistently in adherence to BIM Content and Maintenance

• Generate documentation and shop drawings directly from BIM Model. • To be involved in design, coordinate, prepare a specification, and liaise with project engineers for drawing submission to the approval stage

• To contribute and participate in design activities that are both timely and cost-effective and in accordance with the client’s specification and statutory regulations.

Requirement

• Degree/ Diploma in Architecture/ Engineering/ Construction

• Familiar with code requirements and BIM submission standards

• Proficient in the use of BIM software and, Bentley

• Minimum 1 year of relevant working experience in the built environment industry

• Communicates well, able to work independently as well as in a team to deliver projects in a timely manner

WHY join us?

Mothership is Singapore’s leading youth-focused digital news platform.

As we approach our 10th year, we invite passionate, talented, and dynamic individuals to join us as we embark on our next phase of growth.

You will have the opportunity to learn from and work alongside our key leaders and industry practitioners, and to witness the impact of your work on the millions of people whom we serve every day.

As an organisation, our colleagues and our audiences are at the heart of all that we do. We strive to build and preserve a people-centered culture with a focus on personal development and professional growth.

WHAT is this role about?

As a Junior Production Specialist, you will work with fellow content creators, using the video medium to help inform, engage, and entertain our audiences about interesting people, places and communities in Singapore on TikTok, Instagram, and Facebook.

A snippet of what you can expect to be doing on a day-to-day basis:

• Taking part in content production shoots as a key member of the crew (managing cameras, lighting and/or audio, etc.)
• Working with producers to create high-quality videos that are fit for social media
• Being proactive in solving operational and technical problems with creative solutions
• Providing basic post-production support where necessary

WHO should consider?

If you’re someone who gets excited about capturing moments and crafting visual stories, we welcome you to join us!

We are looking for someone who has a sharp sense of aesthetics, coupled with practical hands-on skills to capture compelling visuals in many different situations.

If you:

• Have technical knowledge and skills in operating cameras (especially Sony cameras)
• Have knowledge of basic lighting and audio (such as mic-ing up talents)
• Are familiar with the standard video production workflow
• Are able to work under pressure to meet deadlines
• Are able to use post-production tools like Adobe Premiere Pro to make basic video edits
• Are reliable and disciplined
• Have at least 1-2 years of experience in content production work

... we’d love for you to be part of our team!

Crucially, you must possess the mental stamina, tenacity, and agility to work in an intensely dynamic, fast-paced, and competitive media environment.

HOW do you go about applying?

If you are interested in speaking with us, email your resume (in PDF form) to [email protected]. Please include "Career Application – Junior Production Specialist" in the subject line.

Only shortlisted candidates will be notified.

Chariots Consultancy is an innovative startup consultancy dedicated in providing high-level full-suite consultancy services designed to drive growth and transformation for our clients. We provide strategic insights and creative solutions across various industries. As we expand our marketing division, we are seeking a talented Media Production Specialist to join our team. The ideal candidate will be responsible for the entire media production process, from initial concept development to final edits. This role requires a keen eye for detail, strong collaborative skills, and a deep understanding of visual storytelling to create compelling content that aligns with our clients' brand messaging and goals.

Key Responsibilities:

1. Creative Conceptualization

- Collaborate with the creative team to brainstorm and develop innovative storyboards that align with clients' brand messaging and marketing objectives.

- Participate in client meetings to understand their vision and incorporate feedback into the creative process.

2. Photo and Video Production

- Capture high quality photos and videos for various marketing initiatives, including digital campaigns, websites, social media and print media.

- Set up and operate production equipment, ensuring the highest standards of lighting, sound, and visual composition during shoots.

- Direct talent and collaborate with the team to create engaging content that resonates with audiences.

3. Editing and Post-production

- Edit photos and videos to enhance quality, add visual effects, create a polished final product.

- Optimize media files for specific platform requirements, ensuring compatibility and high-quality display across all channels.

- Ensure all content reflects the clients branding and style guidelines, maintaining consistency across all media.

Requirements:

1. Bachelor's degree in media production, Film, Visual Arts, Marketing or related field.

2. Proven experience in photo and video production, preferably in an agency environment.

3. Proficient in industry-standard editing software such as Abode Premiere Pro, Final Cut Pro, and Adobe Photoshop.

4. Familiarity with different filming styles suitable for various platforms (e.g. social media reels, websites, advertisements).

5. Knowledge of audio production and color grading is a plus.

6. Strong creative and technical skills with an eye for detail and storytelling.

7. Excellent communication, teamwork, and project management abilities.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

• Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint.
• Write out, in-accordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications.
• Confirm with customer that our records of their personal particulars are correct. Update history file and GDMS if there is a change.
• Conduct Vehicle Reception Check with reception checklist in the presence of customer for all cars brought in for body and paintwork repairs.
• Advise customers of the best method to pursue their insurance claims from a few insurance claims option available.
• Negotiate with surveyor / insurance companies to get the best labour charge.
• Promote the sale of workshop capacity by offering special services.
• Promote the sale of parts and accessories.
• Verify job contents and check vehicle exterior body for dents, scratches in the presence of customer.
• Prepare accurate accident repair estimate and provide supplementary estimate necessary.
• Advise estimated repair cost for work to be done, ask for authorisation budget on additional job.
• Obtain customer signature on work order and advise them on the accepted mode of payment (cash / credit card).
• Add jobs with customer's approval or within customer agreed budget; key add jobs into GDMS and inform workshop foreman / workshop planner accordingly.
• Communicate with workshop foreman on the repair status, observe promised deadline.
• Conduct final check on vehicle cleanliness, verify job completion after end control.
• Inform customer that the vehicle is ready for collection, the repair cost and collection time.
• Decide appropriate goodwill decision for request that falls under the normal frame work.
• Refer to Workshop Manager and or Senior Motor Claim Advisor for assistance if help is required addressing the customer needs.
• Personalise vehicle delivery after repair to the customer including explaining the repair invoice to customer; inform the customer of any outstanding matter, for instance jobs required to be done on next visit or parts on order if any.
• Maintain the Body and Paint reception area neat and tidy.

Requirements:

• Minimum Diploma in Mechanical Engineering, Automotive Engineering or Business Administration
• At least 3-5yrs of working experience as motor claims advisor
• Experience in motor trade in Body and Paint dept

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Responsibilities:

User Engagement and Conversion

• Maintain strong user relationships, optimise user engagement strategies, and drive increased purchase conversions.

CRM Operations and Optimisation

• Create and execute effective push notifications and email marketing campaigns.
• Analyse sales performance data to refine product recommendations and content strategies.
• Continuously monitor and improve open rates, click-through rates, and overall conversion funnel performance.

Content Strategy and Copywriting

• Develop compelling push notification and email marketing content, aligning hot-selling products with relevant themes.
• Optimise copywriting to maximise open and click-through rates.

Social Media Trend Analysis and Product Recommendation

• Stay informed about trending topics on social media.
• Actively participate in team discussions to plan and implement timely push content strategies.
• Proactively identify and recommend products that align with current trends.

Cross-Functional Collaboration

• Collaborate with the Onsite Operations team to analyse and leverage the performance of content and products.
• Foster teamwork to amplify results and optimise future campaigns.

Requirements:

• Bachelor’s Degree in Marketing or a related field.
• No prior experience required, but relevant internships or 1-3 years of cross-border e-commerce experience is a plus.
• Passion for shopping and e-commerce industry.
• Strong attention to details and ability to thrive in a fast-paced start-up environment.
• Proactive, positive attitude, and excellent communication and coordination skills.
• Proficient in Microsoft Excel for data analysis and visualisation.
• Excellent English copywriting skills.
• Bilingual in English and Mandarin in order to communicate with Chinese speaking counterparts in HQ on a daily basis.

• Well Established Medical Devices Manufacturing Company
• Basic $2200 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers
• Documentation and reporting skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492