Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company.

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer.

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Qualifications

Your Experience

• Minimum of 6 years of professional experience
• Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments
• Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF), branch and DataCenter Architectures
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL
• Expertise with Cloud services and Infrastructure
• Familiarity with C, Python, or at least one scripting language - You’re not applying to be a developer, but you should have some experience in automating moderately complex tasks
• Experience with Palo Alto Networks products is highly desired
• Understand how data packets get processed - Devices shouldn’t be a “black box”, you should know what is happening to a packet at different stages and how that can impact problems
• Excellent communication skills with the ability to deliver highly technical informative presentations - You’re not being hired to answer phone calls from the queue, but you will speak with customers from time to time as well as to developers, sales engineers and the rest of your team
• Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence
• Willing to work flexible times including occasional weekends and evenings - The ETAC team does not work on shifts - However, some critical situations could call for after-hours activities as well as weekend on-call

Additional information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our engineering team is provided with an unrivaled chance to create the products and practices that will support our company growth over the next decade, defining the cybersecurity industry as we know it. If you see the potential of how incredible people's products can transform a business, this is the team for you. If you don’t wait for directions, instead, identifying new features and opportunities we must just get better, this is your new career.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field
• At least 3 - 4 years' work experience in designing, developing, and deploying machine learning models in real-world applications
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

POSITION SUMMARY

The Cloud Infra Engineer is responsible for managing and monitoring all installed systems and infrastructure, installing, configuring, testing, and maintaining systems, and ensuring the highest levels of availability, performance, and security.

This role covers the overall company Systems and Infrastructure, and the System Management Tools which ensure the highest levels of systems and infrastructure availability, maintaining security, backup, and redundancy strategies, and automating business processes using customized operating systems and IT databases.

You will:

• Work closely with teams that include software developers, administrators, solution architects, network engineer and other engineers that demonstrate superb technical competency, delivering mission-critical infrastructure.
• Work with business analysts and partners to gather and analyse requirements for new or updated systems, or with quality assurance engineers and testing specialists to test and validate system designs and functionality.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Supervise project's systems engineering events such as monitoring, organizing, and manage a project's tasks, assess and calculate the technical features of a project plan to ensure that the systems engineering

RESPONSIBILITIES:

Master administrator

You will possess strong ethics with high level of trust in managing system administration.

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

Project Management

• Supervise a project's systems engineering events as performed by the technical team.
• Monitor, organize, and manage a project's tasks.
• Assess and calculate the technical features of a project plan to ensure that the systems engineering procedures are operating correctly.

Technical Support

You have experience, and able to work independently in:

• Providing EUC support for the organization.
• Providing 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.

REQUIREMENTS

Education / Experience:

• Diploma / Degree in Computer Science/Information Technology or equivalent.
• CSEP / Microsoft Azure Architecture Certified / System Engineer certification preferred.
• Minimum 5 years of relevant experience in areas such as information security, systems engineering, integration, infosystems architecture.
• Skills in systems problem-solving and conflict resolution.
• Ability to work as part of a team, independently and make decisions.
• Strong mathematical concepts and analytical skills.
• Prioritize tasks effectively and ability to work well under pressure.
• Able to explore new ideas and innovation, partner with key team members across the organization to deliver effective IT solutions.
• Possessing good working knowledge of information security, integration, and data architecture on top of technical knowledge of hardware, software, and networks.
• Experience with virtualization, cloud computing, and Microsoft Azure.
• Background in business administration, project management or related field.
• Strong communication and interpersonal skills that are essential to work well with global business, technical, manufacturing, purchasing, supply chain functions across various geographies and cultures.
• Experienced and independent in engaging stakeholders in China and Hong Kong on system and infra issues.
• Possess strong and effective communication skills, with proficiency in both written and spoken English to facilitate interactions with local and regional teams.
• Ability to manage time effectively.
• Ability to travel and take on short overseas assignments on an as needed basis.

If you have what it takes and able to take this challenge, we would like to hear from you.

Job Description

• Designs of electrical engineering service for building projects, and knowledge of mechanical engineering services
• Prepare tender documents, call tenders, evaluate tender returns and recommend tender awards
• Project management, coordination, supervisions, testing and commissioning for installations of mechanical and electrical engineering services during construction phases. This includes reviewing shop drawings, progress claims and variation claims.
• Engage in discussions with relevant authorities for preparations and submissions of plans
• Attend meetings with clients, contractors and suppliers
• Manage project through defined project scopes, detailed project plans & seek client’s agreements for sign-off
• Track project status and provide regular updates to ensure projects are on tracks
• Any other works as may be directed due to specific requirement of the projects

Job Requirements

• Bachelor's Degree in Electrical Engineering or related fields
• Preferably 1 to 5 years of working experience in designs, supervisions and implementation
• Experience in engineering consultancy or construction industry would be an added advantage
• Able to multi-task and work in fast-paced environment

We are seeking an innovative and skilled AI/ML Engineer to design, develop, and deploy artificial intelligence and machine learning solutions. You will work on cutting-edge projects, applying AI/ML techniques to solve complex problems, optimize processes, and create intelligent systems that drive business impact.

Responsibilities:

• Design, develop, and implement machine learning models and algorithms for real-world applications.
• Preprocess, clean, and analyze large datasets to prepare for model training.
• Optimize AI/ML models for performance, scalability, and accuracy.
• Develop and deploy AI-powered applications or systems in production environments.
• Collaborate with cross-functional teams to integrate AI/ML solutions into existing products and workflows.
• Research and implement the latest advancements in AI/ML technologies to enhance solutions.
• Document and maintain code, processes, and methodologies for scalability and reproducibility.

Qualifications:

• A graduate in Computer Science, Data Science, Engineering, or a related field.
• Strong knowledge of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).
• Proficiency in programming languages such as Python, R, or Java.
• Familiarity with data manipulation tools (e.g., Pandas, NumPy) and visualization tools (e.g., Matplotlib, Seaborn).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) and deployment tools (e.g., Docker, Kubernetes).
• Solid understanding of AI/ML concepts such as supervised and unsupervised learning, deep learning, and natural language processing.
• Strong problem-solving skills and attention to detail.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• MNC
• Monday to Friday
• experience in Semiconductor industry
  
  Job Description:
• Oversee daily sales activities for semiconductor manufacturing equipment (e.g., CMP tools) within the assigned territory to meet sales targets.
• Direct and monitor the sales team to maximize market opportunities.
• Set sales forecasts and targets, providing guidance to achieve them.
• Drive and implement marketing efforts for semiconductor equipment.
• Develop and manage localized marketing and sales programs.
• Communicate with the sales team to understand customer needs and provide support.
• Establish industry pricing levels.
• Manage SAP ERP for tracking quotes, orders, deliveries, and invoicing.
• Work with the local team to win new accounts and contracts.
• Build strong customer relationships and acceptance.
• Perform other duties as assigned by management.

Requirements:

• Diploma or Degree in Engineering
• about 3 years of sales experience in the semiconductor industry
• willing to travel overseas for training and to visit customers within the region as needed. A vehicle allowance will be provided to those who own their vehicle.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

We're seeking a talented Electrical & Electronics Engineer to join our clients dynamic team of innovators! As a key member of multidisciplinary team, you'll collaborate with experts in software, computer, mechanical, electronics, and communications engineering to turn visionary ideas into reality.

Your Mission:

Design and develop cutting-edge electrical architectures and modules for underwater robotic and sensor systems. Your expertise will help us create smarter, faster, and more adaptable systems that revolutionize our capabilities.

Responsibilities:

• Design and develop electrical architectures and modules for underwater systems
• Perform design analysis, technology assessments, and trade-off studies
• Participate in all aspects of Electrical and Electronics design
• Integrate, test, and assemble hardware systems

Requirements:

• Degree in Electrical and Electronics Engineering / Mechatronics and Robotics
• Knowledge in drawing wiring diagrams and schematics
• Soldering and cable harnessing skills
• Microcontroller and programming knowledge (advantageous)
• Passion for engineering design and research in underwater robotics and sensors
• Strong analytical skills and product design knowledge
• Ability to work under tight deadlines

What We Offer:

• Opportunity to work on cutting-edge underwater projects
• Collaborative and dynamic work environment
• Professional growth and development
• Location: Ang Mo Kio

Job description:

• Managing project and dealing with labour, materials, & equipment
• Lowering wastage of material/equipment/ resources
• Liaise with subcontractors and performing project management to ensure that project progresses according to schedule and to take the appropriate corrective action when deviations arise.
• Coordinating with all related stakeholders to ensure project delivered on time
• Handling administration of contract, claims, disputes, variation and final accounts.
• Project planning & material requisition
• Project engineer experience
• Diploma/degree in engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

This role offers the opportunity to work on cutting-edge ML technologies and contribute to transformative business solutions in a dynamic and collaborative environment.

Job Responsibilities:

• Design, develop, and optimize machine learning (ML) models and algorithms to address business challenges.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models effectively.
• Train and fine-tune ML models using appropriate algorithms, techniques, and tools.
• Conduct evaluations to assess model performance, applying methods such as cross-validation, hyperparameter tuning, and ensemble learning.
• Work closely with software engineers and DevOps teams to deploy models in production environments.
• Implement APIs and integrate models into existing systems to enable real-time decision-making.
• Monitor deployed models to ensure optimal performance, address anomalies, and resolve issues.
• Continuously refine models and algorithms based on user feedback and performance metrics.
• Perform exploratory data analysis to uncover trends and insights.
• Use statistical methods and visualization techniques to communicate findings to stakeholders.
• Stay updated on advancements in ML and artificial intelligence (AI).
• Evaluate and recommend new tools, libraries, and methodologies to enhance workflows.

Job Requirements:

• Min. Bachelor degree in Computer Science, Data Science, Machine Learning, or a related field.
• At least 4 years of hands-on experience in designing, developing, and deploying ML models for real-world applications.
• Familiarity with Large Language Models and Generative AI technologies is a plus.
• Proficiency in Python and ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Strong understanding of statistical analysis, probability theory, and hypothesis testing.
• Experience with cloud-based ML tools (e.g., AWS, Azure, GCP) and distributed computing frameworks (e.g., Spark) is advantageous.
• Excellent communication skills to articulate technical concepts to diverse stakeholders.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Mon to Fri: 9am to 5:30pm

Objective:

We are looking for a Field Application Engineer to drive new projects and business pipelines for FY24 growth.

Responsibilities:

• Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals)

• Provides technical support to distributors and key account customer for troubleshooting, on-site testing and commissioning

• Provides trainings to distributors and customers to enhance their capabilities

• Responsible for design-in (spec-in) of company’s products with the distributor in the appointed territory and market segments, achieve yearly design-in targets

• Lookout for opportunities to cross out competitor part

• Coordinate PQ Application and On-site Measurement Services in line with the company strategy

• Maintains good relationship with both end-users, local distributors, external test laboratories and build customer loyalty through field visits

• Maintenance of existing customers base and achieve development of new potential customers.

• Effective use of CRM/CAS system to record key activities, including customer visit/call reports and opportunities

• Able to communicate and work well with internal departments.

• Any other responsibilities as assigned by the Strategic Account Manager or/and Sales Manager

Job Requirements:

• Possess fundamental PQ Harmonic knowledge and application.

• Basic knowledge of EMC / EMI compliance is a plus

• Bachelor’s degree or equivalent in Electrical/Electronics/Mechatronics Engineering or other relevant majors

• Prefer minimum 3 years technical experience in the field of industrial products

• Able to operate common test equipment like voltage meter, clamp meter, oscilloscope, analyzer, etc.

• Good interpersonal and communication skills

• Well-versed in basic MS Office tools (eg. Word, Excel) and SAP (preferred)

• Interpersonal savvy

• Good follow up and consultative approach attitude

• Able to work independently and resourceful

What we offer:

• Attractive remuneration and incentive package

• Annual leave, medical welfare and insurance

• Provide opportunities for career advancement within the company

JOB DUTIES

• Define overall frontend architecture for yet to be announced web-based enterprise applications based on product requirements.
• Responsible for leading the team to build a functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience.
• Brainstorm with the team to recommend the best frontend architecture, methodology, languages used, design robust, coding structure, deployment protocols and debugging for new software products.
• Participate in the project discussion of technical implementation, implementation of unit test, codes review and frontend architecture optimization.
• Collaborate with the Product, Creative and Backend Engineering Team to develop and implement the frontend architecture and interactive site features to support user interface concepts.
• Collaborate with the QA team to define testing strategies, automate tests where possible, and ensure the overall quality of the frontend codebase.
• Develop, test, deploy and enhance reactive/responsive web applications running on modern browsers and operating systems.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Provide mentorship and guidance to team members under care to groom them in terms of technical skillsets.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Frontend Engineering team members.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Over 8 years of related work experience as the core member of the frontend development team in developing functional and appealing web- and mobile-based enterprise applications optimised in terms of loading performance, mobile responsiveness and enhanced user experience, preferably in fast-paced IT industry.
• Strong understanding of Design and Architecture Patterns particularly in frontend engineering of reactive/responsive web applications.
• Have extensive experience working with modern and reactive/responsive web development capabilities such as React.js, Vue.js, AngularJS, Next.js, and Typescript.
• Familiar with functional programming paradigms (eg. react hooks, rambda.js) and Graphql.
• Strong fluency in JavaScript, jQuery, HTML/HTML5/CSS, GIT and can implement and ingest designs elements from tools like Figma and Zeplin.
• Experience developing delivering scalable, maintainable, extensible, web-based enterprise grade applications.
• Familiar with web compatibility issues on common browsers (e.g. Chrome, Safari, Firefox, Edge, QQ, Sogou, UC), able to effectively solve browser compatibility and performance issues.
• Experience practitioner in agile frameworks, scrum methods or extreme programming.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle is an advantage.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

We are seeking an experienced Senior Software Engineer with expertise in C++ or Java to join our client team. The ideal candidate will have at least 4 years of hands-on experience in software development and a passion for building high-performance, reliable, and scalable systems.

Responsibilities:

• Design, develop, and optimize software solutions using C++ or Java, ensuring high performance and reliability.
• Collaborate with cross-functional teams to define, design, and ship new features or improve existing systems.
• Troubleshoot and resolve complex technical issues, ensuring minimal downtime and optimal system performance.
• Lead code reviews to maintain coding standards and mentor junior developers.
• Contribute to system architecture discussions and help design scalable and efficient software systems.
• Develop and implement unit tests, integration tests, and documentation to ensure code quality.
• Stay updated with the latest trends and advancements in C++/Java and related technologies.
• 
  

Requirements:

• A graduate in Computer Science, Software Engineering, or a related field.
• At least 4 years of professional experience in software development with a strong focus on C++ or Java.
• Solid understanding of object-oriented programming (OOP) principles and design patterns.
• Experience with multithreading, memory management, and performance optimization in C++ or Java.
• Proficiency in working with databases (e.g., MySQL, PostgreSQL, or NoSQL databases).
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Excellent problem-solving skills and the ability to work effectively in a collaborative environment.
• Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).
• Experience with frameworks/libraries such as Spring (for Java) or Boost (for C++).
• Familiarity with network programming, real-time systems, or distributed computing.
• Exposure to Agile development practices and tools like JIRA.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Working hours: Mon - Fri, 8.30am - 6pm

Job Responsibilities:

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost, and scope
• Manage and oversee project documentations and subcontractor matters
• Perform System Setup, Database setup, resolve technical & design issues
• Support for IT infrastructure comprising Microsoft OS
• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project
• Installation, Debug and troubleshooting IT-related issues

Requirements:

• At least 3 – 4 years’ onsite Systems Engineer experience, with experience in Database, Cybersecurity and Windows OS Virtualization
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

The NPI / Production Process Engineer is required to collaborate with the Program Management Team

and be involved in New Product Introduction activities and the creation of manufacturing Work

Instructions as well as other process documents. The incumbent is also expected to improve the work

processes actively and continuously to achieve high productivity and quality.

Key Responsibilities:

 Early involvement in NPI (New Product Introduction) activities.

 Interpret technical information (documents, drawings, and data) and analyse the manufacturing

process elements.

 Create Bill of Materials structure.

 Create manufacturing Work Instructions and other process documents in collaboration with the

Program Management, Production and Quality Assurance Teams.

 Carry out time studies and update the process cycle times.

 Provide timely technical support to the Production Team pertaining to manufacturing process and

quality issues.

 Engage in DFM and Lean Line Design activities.

 Relentlessly explore, evaluate, and review new tools, equipment, processes, etc.

 Actively and continuously improve the work processes to improve work efficiency and quality.

 Work with Program Management, Production, and Quality Assurance Teams to identify potential

process risks and make recommendations to mitigate these risks.

 Any other ad-hoc tasks as assigned by the Manager and/or Engineering Lead.

Skills & Qualification:

 Minimum Diploma in any Engineering field such as Electrical, Mechanical/Mechatronics,

Manufacturing/Production or industrial Engineering

 Min. 3 years of manufacturing process engineering experience, preferably dealing with wire or cable

harness. Candidates with less experience may be considered for the Asst. Engineer position

 Ability to read and interpret technical documents and drawings

 Basic manufacturing knowledge in cable harness assemblies, plastics and sheet metal preferred

 Experienced in the creation Bill of Materials structures

 Good knowledge on Solid Edge or SolidWorks preferred.

 Proficient with Microsoft Outlook, Excel, Word and PowerPoint

 Lean/Six Sigma certification is desirable

 Strong analytical ability

 Team player with good communication skills

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field
• At least 4 - 5 years' work experience in designing, developing, and deploying machine learning models in real-world applications
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing smart city solutions through advanced techology. They are well-known for their dedication of quality smart utilities to their esteemed clients. They are looking out for an Electrical Engineer to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area (project location at East side)

Job Responsibilities:

• Supervising/ monitoring of sub-contractors work and ensuring safety practices are followed.
• Discuss with PM/HOD for site problems and technical difficulties.
• Liaise with affiliated parties for smooth execution of work on site.
• Material tracking to ensure sufficient materials are readily available for installation.
• Carry out inspections of incoming materials and equipment deployed to work site.
• Conduct quality checks of sub-contractor/ vendor works daily.
• Handle site inspection with client/main contractors representatives and updates site installation progress.
• Update drafter on site changes and as-built drawings.
• Arrange and obtain for permit to work before execution of site.
• Ensure all project documentation are properly kept and filed.

Requirements:

• At least 1 - 2 years’ Assistant/Electrical Engineer experience
• Proficient in the understanding of MEP/ construction drawings
• Education qualification in Electrical Engineering or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

At BandLab Technologies, we are committed to delivering innovative solutions that prioritize security and user trust. As we expand our product offerings, we recognize the critical importance of safeguarding our cloud infrastructure. We are seeking a Cloud Security Engineer to join our backend team and lead our cloud security initiatives.

In this role, you will focus exclusively on securing our products and development processes, ensuring they remain resilient against evolving security threats. This is not an IT security role; it does not involve managing organizational devices, corporate accounts, or office networks. Instead, you will contribute to impactful projects that protect the core of our business, working within a collaborative environment that values innovation, knowledge-sharing, and professional growth. If you’re ready to make a tangible difference and grow alongside a supportive team, we’d love to hear from you.

Key Responsibilities

Security risk management

• Identify and assess security risks and vulnerabilities across our multi-cloud environments (AWS, Azure, GCP).
• Develop and implement strategies to mitigate identified risks.

Security enhancement projects

• Plan, coordinate, and execute security enhancement projects from initiation to completion.
• Collaborate with engineering teams to integrate security best practices into the development lifecycle.

Infrastructure security

• Utilize Infrastructure as Code (IaC) methodologies to design and maintain secure cloud infrastructure.
• Develop tools and procedures for managing permissions and access controls.

Vulnerability management

• Conduct Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST).
• Perform penetration testing and configuration assessments to identify security weaknesses.
• Review vulnerability reports and guide remediation efforts.

Incident response

• Monitor systems for security breaches and respond to incidents promptly.
• Configure and manage Security Information and Event Management (SIEM) systems.
• Develop strategies to prevent future security incidents.

Compliance and documentation

• Ensure adherence to relevant security regulations and standards.
• Maintain and update security policies and procedures.
• Prepare for and facilitate security audits.

Required Skills, Knowledge and Expertise

Experience
Minimum of 3 years in cloud security roles, with hands-on experience in architecting and implementing security solutions in at least one major cloud provider environment.

Analytical skills
Ability to define risks, identify threats, and develop actionable mitigation plans.

Adaptability
Comfortable working with various tech stacks and tools.

Technical proficiency

• Strong understanding of networking, client-server communication, and authentication protocols (e.g., OAuth/OpenID, SAML, SSO).
• Proficiency in Infrastructure as Code (IaC) tools and methodologies.
• Programming skills in languages such as Python, JavaScript/TypeScript, Java, C#, or Go.
• Experience with cloud monitoring and logging tools like Azure Log Analytics (Kusto), Google BigQuery (SQL), or AWS CloudWatch Logs Insights.
• Experience with serverless architectures and related technologies.
• Familiarity with containerization and orchestration tools, such as Kubernetes.
• Knowledge of cloud-native security services like AWS GuardDuty, Microsoft Defender, or GCP Security Command Center, Wazuh.

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Our client is a leading provider of cutting-edge security solutions, specializing in delivering comprehensive turn-key services. They have earned a strong reputation in the industry and are dedicated to the continuous development of their employees through ongoing career development training.

They are seeking an Cloud Delivery Engineer to join their growing team

Job Description:

• Implement, maintain and administer network, OS, storage and backup
• Collaborate on system development tasks to include design, implementation, integration and testing
• Provide on-call, 24x7 support for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Job Requirement:

• Knowledge of IT Infrastructure such as OS & network
• Passionate about new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage:
• Skill in Networking or CCNA
• VMware NSX
• Virtualization (VMware, VSphere)

Our client is a leading provider of cutting-edge security solutions, specializing in delivering comprehensive turn-key services. They have earned a strong reputation in the industry and are dedicated to the continuous development of their employees through ongoing career development training.

They are seeking a Cloud Operations Engineer to join their growing team.

Responsibilities:

• Implement, maintain and administer network, OS, storage and backup
• Collaborate on system development tasks to include design, implementation, integration and testing
• Provide on call, 24x7 support for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages.
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements:

• Knowledge of IT Infrastructure such as OS & network
• Passionate about new technology and keen to pick up new skillsets
• Good team player and ability to work independently
• Able to manage stakeholders
• Candidates with one or more of the following skillsets will have an advantage: Skill in Networking or CCNA
  VMware NSX
  Virtualization (VMware, VSphere)

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets