Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel

5 days week (9.00 AM - 6.00 PM)

Asst Project Engineer

• To assist the Senior Project Engineer/Project Manager to conduct kick-off, pre-project/project meetings to ensure team members is clear on the objectives, deliverable, Quality, equipment’s Lead-time, Safety and construction requirements.
• Plan and assist the Senior Engineer to monitor the daily progress of activities to achieve on or before schedule, i.e., by comparing the planned vs actual progress status, identify critical activities.
• Preparation of engineering documents, such as inspection form, testing form and progress reports, updating of completion status.
• Together with the project team prepare the statement/work procedures, RA to specify the detailed work step required for the specific task of the job to be done and identify key risk with the associate risk. A risk mitigation strategy is applied with the whole project construction task.
• Calculate and tracking usage of resources, such as materials and tools with report prognosis to the Senior Project Engineer/Project Manager.
• Understand and evaluate the project requirements and project plans particularly, materials, schedule, equipment and labour loading.
• Assist the Senior Engineer/construction superintendent in assigning tasks to work teams.
• To explain the site situation, technical requirements, project specifications, special engineering requirements, coordination procedures, execution approach and activities priorities to the various work teams to seek contributions for further refinement.
• Ensure that various disciplines (including quality and safety personnel) are carrying out each tasks and tests/inspection in accordance with specification and standards as per the contractual requirements.
• Assist in resolving engineering issues at site, coordinating with the respective engineering support units, if necessary report discrepancy (if any) on labour status, equipment, materials etc. to the Senior Project Engineer/Project Manager.
• Preparation of project close-out report for the Senior Project Engineer/Project Manager to review before submission to clients.
• Ensure final acceptance of the project by client in accordance with contractual requirements

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

As a Test Engineer at MSB, you will be responsible for developing frameworks for monitoring and improving Engineering performance to plan, providing value-add engineering solutions, and driving continuous improvement projects in Test processes. You will also provide support in product test proliferation and excursion management activities.

Responsibilities and Tasks

Develop frameworks for monitoring and improve Engineering performance to plan

• Maintain knowledge of engineering plans, forecasts and targets
• Develop systems for tracking and monitoring actual performance
• Evaluate and resolve performance issues
• Drive projects to improve performance to plan

Provide value-add engineering solutions to meet cycle time improvement, cost reduction and quality performance goals

• Participate in Test cycle time, cost and quality improvement teams
• Review and evaluate variables that contribute to cycle time, cost and quality
• Develop and implement cycle time, cost and quality improvement projects

Drive continuous improvement projects in Test processes to improve operational efficiency and productivity

• Maintain Test process, equipment, systems and product knowledge
• Perform Test efficiency and productivity analysis
• Develop and implement improvement projects

Provide support in product test proliferation activities

• Activate manufacturing test readiness team
• Verify production readiness
• Perform production validation
• Ensure qualification effectiveness and efficiency

Support Quality team in excursion management activities

• Participate in Test containment and disposition activities
• Perform and verify Test disposition system set ups
• Execute and ensure timely disposition of deviation materials

Work closely with Test planning/manufacturing/engineering teams to ensure the smooth execution of Test manufacturing operations

• Participate in Test operations review discussions
• Provide tactical engineering support

Collaborate with multi-functional Central/Site teams to overcome Test operation issues and challenges

• Investigate and identify root cause of issues
• Implement corrective actions
• Design preventive measures

Job Requirements

• Bachelors /Masters in Electrical and Electronic Engineering, or related fields.
• Knowledge of semiconductor processing, device physics, and Silicon IP.
• Self-motivated, enthusiastic, and proactive.
• Proficiency in statistics, data analysis tools, problem-solving and analytical skills.
• Excellent communication and presentation skills both oral and written.
• Ability to work independently, prioritize tasks, and manage numerous projects with minimal supervision.
• Effective collaboration across departments and with external partners.
• Familiarity with Big Data Analytics, Process Automation and Generative AI Applications will be an added advantage.
• Leadership experience
• Keen and knowledge of the semiconductor Industry
• Experiences in the development, procurement, installation, and calibration of instruments, equipment, and control devices for both New Product Introduction (NPI) and High Volume Manufacturing (HVM). Experiences in managing the operational, functional, and performance testing of semiconductors and conducts Root Cause Analysis for low yield issues and analyzing and interpreting test data, and prepares technical reports and publications.

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficiently
• To assist engineers in day-to-day issues

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered(eg. M&E professional services, Green Mark Related work etc.)
• Help to review the works of the engineers assigned to you, with the objective of compliance to local authority requirements coupled with sound engineering principals

REQUIREMENTS :

• Degree in Electrical or Mechanical Engineering or equivalent.
• Minimum 5 years of working experience in M&E consulting firm.
• Strong building M&E knowledge with hands-on experiences.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD / BIM software is an added advantage.
• Provide guidance to junior engineers.
• Able to work as a team, assertive, independant and proactive.

Interested candidates please submit updated resume via “APPLY NOW”.

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

- Diploma/Bachelor's degree in Mechanical Engineering

- Mininum 2 - 5 years' experience working in construction industry

- Have experience with HDB projects

• To support customer in maintaining their existing AliCloud solutions in accordance with best practices.
• To fix issues in customers existing AliCloud solutions.
• To communicate with Alibaba Cloud for advice on technical issues.
• To communicate and align with offshore AliCloud Data Engineer on task assigned to FPT team.
• Bachelor degree or above in IT and engineering, with relevant professional certificates.
• AliCloud related certification is a MUST.
• At least 1 other cloud (non AliCloud) certification will be preferred. More cloud certifications will be a big PLUS.

Requirements

• 3 to 5 years of working experience in IT industry.
• Hands-on experience in at least 1 AliCloud related project is a MUST. More AliCloud projects will be a PLUS.
• Hands-on experience in other cloud (i.e. non-AliCloud) related projects will be a PLUS.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Project Client Management:

• Excellent execution of project towards company objectives and client satisfaction.
• Good understanding of job nature
• Monitor progress of project and update project status to Superior & Finance Department
• Being efficient & manage project efficientcy

Technical Competencies:

• Good understanding of local code requirements
• Good engineering knowledges in relation to company services offered (eg.M&E professional services, Green Mark Related work etc.)

REQUIREMENTS :

• Candidate must possess at least Diploma/Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Required language(s): English
• At least 2 Year(s) of working experience in an M&E Consulting firm.
• Knowledge in design and building project and relevant code of practice.
• Proficiency in AutoCAD/BIM software is an added advantage.
• Able to work as a team, assertive , independent and proactive.
• Candidate without relevant working experience but with good interpersonal skills will be considered.

Interested candidates please submit updated resume via "APPLY NOW".

Please include your availability date and expected salary in your resume.

We regret only shortlisted candidates will be notified.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

We are seeking qualified candidates to join our team in the following roles:

• Project Coordination.
• Manage and engage client/contractors and loca authorities to drive project exceution, submission to authorities and overall on-site construction supervision
• Carry out inspection of M&E work, such as Fire Sprinkler, Fire Suppression, FAP..etc
• Ensure contractor comply with all necessary standards, code of practice and safety regulations
• Prepare M&E coordination drawings and liaise with Architectural Coordinators for drawing issuance
• Handle any other ad-hoc duties and tasks assigned.
• .

Requirements:

• Ability to work proactively, independently, and as part of a team.
• Demonstrated ability to learn quickly.
• Knowledge in Mechanical & Electrical Engineering is a plus.

If you are interested in joining our dynamic team and meet these qualifications, please submit your resume and a cover letter. We look forward to welcoming you!

Responsibilities:

- Design and implement integration solutions for various physical security systems, including access control, video surveillance, intrusion detection, video analytics and alarm systems

- Ability to understand and address customer requirements and translate them into technical solutions

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Collaborate with cross-functional teams to gather requirements and define project scope

- Conduct site surveys and assessments to determine integration needs and best practices

- Conduct POC, demo, testing and setup of security system and video analytics

- Manage and execute projects with strong project management skills

- Develop documentation, including system specifications, integration plans, and user manuals

- Stay updated on industry trends, technologies, and best practices related to physical security

Requirements:

- Bachelor’s degree in Computer Science, Engineering, or a related subject

- Programming skills in Python, C++ and/or Javascript

- Fullstack experience is strongly preferred

- Strong understanding of networking, database management, and software integration

- Familiarity with industry standards and protocols (e.g., ONVIF, BACnet, etc.)

Nice to have:

- Professional experience working with VMS systems and integrating 3rd party solutions

- B2B (Business-to-Business) experience in physical security

- Technical security system certifications (I.e., Gallagher, Genetec, BICSI, Milestone) and/or related IT (i.e., CCNA) certifications preferred

- Possess market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

Monthly basic salary: $3200 - $4500

Working hours: 8.30am to 6pm, 5 days work week

Location: Serangoon

Job Description

● Working with Process Engineer & Engineering team on QC requirement

● Documenting inspection criteria and quality plan

● Work with QA, Process and Product team on corrective action with quality issue

● Work with Process team on in-process audit and FQC audit

Requirements:

● Minimum Diploma in Manufacturing /Quality Engineering

● At least 1 year of relevant working experience in Electronics Product Manufacturing environment

● Control of Supplier Quality Assurance (SQA)

● Quality control of in-coming, in-process and out-going products

● Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement

● Able to understand IPC requirement in PCB Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

● Able to converse with the China suppliers

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Job Description

• Support the production of scalable and optimised AI/machine learning (ML) models
• Focus on building algorithms for the extraction, transformation and loading of large volumes of realtime, unstructured data to deploy AI/ML solutions from theoretical data science models.
• Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures
• Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.
• Work with the relevant software platforms in which the models are deployed.
• Serve as liaison between stakeholders and project teams, delivering feedback and enabling team members to make necessary changes in product performance or presentation.
• Coordination: Collaborate with the Cloud Centre of Excellence and Infrastructure teams to address project needs.

Job Description & Requirements

RESPONSIBILITIES :·

. Coordinate with various government/utility agency for initial site clearance.

. Liaise with all agencies and authorities such as LTA, Town Councils, PUB, SPPG, SP PowerGas, NParks, Starhub & Singtel, M1 and etc to facilitate the work progress.·

. Review, plan and schedule the site activities for diversion works·

. To coordinate with client/ consultants / QP (S)on any discrepancy on drawings or specifications·

. Conduct site inspection from time to time

. Report on daily issues to Construction Manager.

. To coordinate subcontractor meeting for utilities work·

. To obtain approval and official submission from relevant authorities for any services diversion and traffic diversion within the work site·

. Supervise excavation related work related to utility.

. Supervise civil works.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :·

.Tertiary Education in Civil Engineering fields

. Min 5 years related experience in relevant fields with at least 2 years experience in coordination with utilities agencies for projects of similar scale, complexity and nature of works.

. Able to work shift works when required

Planning, implementing and monitoring Site work schedule.

Coordination the activities concerned with technical development, scheduling, resolving technical problems, quality assurance, testing and inspection.

Check working drawing, identify discrepancy for resolution.

Settlement of project disputes during execution of project.

Carry out design, material requisition, cost control, project supervision and documentation.

Handle technical and engineering problems.

Plan and execute work schedule based on contract schedule.

Coordinate and control construction works on site.

Evaluate subcontractors risk assessment, safe work procedures and method statements.

Review subcontractors/supplier performance after completion works.

Benefits：

• 0-20% performance related pay (PRP) per month
• 2% medical pay per month
• 14 days annual leave + 14 days medical leave

Job Description:

•Project management involved air-conditioning and mechanical ventilation system (ACMV), fire prevention & protection system, electrical controls and piping system

•Review and analyse M&E design drawings and identify discrepancies between M&E, tender and all standards and regulations

•Resolve any technical / site issues

•Ad-hoc duties as assigned

Job Requirements:

•Candidate must possess at least a Diploma, Bachelor’s Degree in Civil Engineering, Electrical Engineering and Mechanical Engineering (M&E) or equivalent

•At least 2 years of M&E Coordination experience preferably on A&A works

•Required skills: Autocad and Microsoft Project

•Mandarin-proficient to liaise with Chinese speaking associate

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

As a data engineer, you will play a key part in helping HDB begin its journey to be data-driven to the core. In this role, you will assume the following responsibilities:

• Create and maintain data architectures that meets the needs of HDB.

• Build and maintain data platforms required for storage, extraction, transformation, and loading of data from a wide variety of data sources.

• Improve discoverability and distribution of analytical data to data analysts and data scientists.

• Implement best practices in data security throughout the lifecycle of analytical data.

You will be a Great Fit if you:

• Background in Information Systems (IS), Computer Science or related field in a reputed institution.

• 3 years relevant experience in designing and maintaining data platforms such as data lakes, data warehouses and the associated data pipelines is preferred.

• Proficient in creating and maintaining complex data pipelines using tools such as Microsoft SQL Server Integration Services (SSIS).

• Knowledge of data platforms such as Spark, Flink, Kafka, SQL and NoSQL databases, Airflow

• Knowledge of the latest developments in data engineering and best practices in data management.

• Knowledge of analytical tools is an advantage e.g., SAS Viya, Tableau, PowerBI, Amazon SageMaker, ArcGIS Pro

• Knowledge in cloud computing, design and development is an advantage e.g., AWS, Azure, GCP

• Knowledge of cloud technologies in data platforms is a plus e.g. Snowflake, AWS Redshift, Google BigQuery, Azure Synapse.

• Strong project management and organization skills.

• Possess an eagerness to learn and impart new skills.

• Be a good team player.

Good to Have:

- Great Attitude to bring the best out our team

- Team Player; we work together as a team

- Possess an eagerness to learn and impart new skills

- Autonomous & Take ownership

Fresh graduates are welcomed.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15360615/bd622d52-6b55-1eef-acdd-9a6efdfa2206

Responsibilities:

• Define requirements and features for semiconductor equipment
• Develop concepts and architecture of new equipment
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps and valves.
• Produce detailed engineering drawings
• Perform design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Improve design of legacy machines
• Application of analysis tools like Fish Bone Diagram, FMEA etc.

Requirements:

• Degree in Mechanical or Mechatronics Engineering
• More than 5 years of experience in semiconductor equipment design
• Good knowledge and experience in the following areas :

1. Design of automation or semiconductor equipment
2. High precision machine design
3. Design of High Speed Pick and Place mechanisms

• Familiar with 3D CAD software
• Ability to plan, prioritize, and coordinate throughout the project cycle
• Ability to work independently with high level of motivation and communicate with all levels
• Equipment troubleshooting skills
• Ability to produce detailed Mechanical drawings and apply knowledge of
• Geometric Dimensioning & Tolerancing.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]