Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Develop Comprehensive Testing Strategies:

• Quality advocate who will collaborate with business and technical teams to create quality test plans for cross- functional systems projects, focusing on User Acceptance Testing (UAT).
• Design testing structures, defining roles and responsibilities across all regions, Apple organizations, and third-party vendors as needed.

Establish UAT Communication and Coordination:

• Define and manage UAT communication plans, including meeting schedules and escalation processes across global time zones.
• Lead the scheduling and coordination of UAT preparation and execution activities.

Risk Management and Resource Planning:

• Proactively identify technological, organizational, and political risks, developing effective mitigation strategies.
• Estimate resource requirements for testing and ensure realistic plans are in place.
• Ensure the availability of test environments and necessary data to support testing activities.

Optimize Testing Through Automation and Analysis:

• Identify and implement opportunities to leverage automation for test preparation and execution.
• Apply strong analytical skills to investigate and resolve issues discovered during UAT activities.

Minimum Qualifications

• 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
• BE / BS Tech in Computer Science or information management from a premier school

Preferred Qualifications

• Experience with test automation tools and frameworks
• Experience with different testing methodologies and driving a quality mindset
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
• Ability to abstract technical details and effectively communicate to audiences at different levels
• Proficient at balancing multiple efforts at a time
• Excellent listening, communication, leadership and presentation skills
• Ability to develop and maintain relationships with internal partners
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
• Strong organizational and documentation skills
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
• Ability to travel up to 10% of the time
• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Responsible for monitoring activities, such as network and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for network operations including firmware patches.
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Managing of Cisco Routers and Switches and perform firmware patching on network equipment.

Job Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although
consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 years of experience working as a network engineer within the operations
environment.
• Good grasp of technical skills (network)
• Must possess CCNA / CCNP certification

Job Responsibilities:

• Provide technical expertise support to customers and internal team members
• Responsible on in-house application, customer application and development support
• Involves providing direct technical support to customers at their location.
• Conduct training sessions for customers / internal employees on how to use and maintain the products or services the company provides.
• Provide support to the engineering and quality assurance teams within the organization

Job Requirement:

• Bachelor’s Degree in Material/Mechanical Engineering or equivalent practical experience, Master’s degree will have an advantage
• At least 5 years of experiences in Semiconductor
• Good knowledge of wire bonding operations and concept
• Wire bonding hands-on experience is needed
• Possesses with good presentation skill, DOE skills are essential
• Minimum supervision and should have good communication skill with customers
• Willing to travel to oversea for customer on-site support

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

You will be part of the team responsible for the operational support of Authority's Service Desk and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security, and compliance with industry standard.

Be Part of Our Success

• Providing level 1 technical support and respond to user inquiries via phone, email and ticketing system.
• Hardware – installation, maintenance and trouble-shooting.
• Diagnose and resolve hardware and software issues for end-users.
• Escalate complex issues to higher-level support teams as necessary.
• Maintain and update service desk documentation and knowledge base articles.
• Proactively identify and manage potential problems
• Conducting regular checks to ensure all endpoints are patched to the latest version.
• Conducting regular checks to ensure all endpoints and communication devices in meeting rooms are working properly.
• Collaborate with other IT team members on projects and initiatives.
• Provide training and guidance to end-users on IT systems and software.

Qualities We Value

• Minimum 1 year of experience in a technical support or service desk role.
• Strong understanding of computer systems, communication devices such as skype and video conferencing technology and other tech products.
• Proven track record of excellent problem-solving skills.
• Effective communication skills, both written and spoken.
• Ability to work independently and as part of a team.
• ITIL certification is a plus

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Work Location : East
Work Day : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

• To work with all internal departments & suppliers to create a friendly & ensure quality awareness environment so as to achieve zero defect products

• To lead & work with MRB team on the OSV activities so as to meet supplier's requests before any RMA / RTV process

• To understand customer manufacturing quality requirements & align with the business agreement so as to work effectively with suppliers on the line rejection

• Work closely with suppliers to expedite on-the-line defective returns, and follow-up on the disposition & FA report so as to work back with the internal relevant departments. Eg : SCM, Quality, Process and etc.

• Maintain zero defective quality on hand & aging period

• Support parts localization and work closely with factory RD & engineering team

• Compliance with RBA

Requirements:-

• Degree / Diploma in quality/engineering

• Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

• SAP knowledge

• Able to multi-task & work under pressure

• Able to handle customer complaints and work well with internal & external departments to resolve the quality issues

• Able to provide constructive solutions/advice to the team

• Participate in con-call outside office hours if required

Compliance with RBA standard

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Company Overview:

Secretlab is endeavoring uncharted waters by exploring exciting new product categories. Our commitment to innovation and excellence has positioned us as a leader in our industry. As we continue to expand our product portfolio, we are seeking a talented and passionate project lead to join our dynamic team.

Position Overview:

The Software lead will spearhead the development and deployment of cross platform embedded software solutions. This pivotal role entails team leadership, ensuring projects align with quality benchmarks and deadlines.

Responsibilities:

• Lead and mentor a team of software engineers, providing guidance on technical design, coding practices, and problem-solving techniques.
• Collaborate with product and design teams to define requirements and translate them into technical specifications.
• Set the technical direction for projects and ensure the team follows industry best practices in software development.
• Architect and design scalable, maintainable, and high-performance software solutions.

Hands-On Development:

• Actively participate in coding and code reviews, writing clean, efficient, and well-tested code.
• Troubleshoot complex technical issues and provide timely solutions.
• Ensure robust testing practices are followed (unit tests, integration tests, etc.) to maintain high software quality.

Qualifications:

• Bachelors degree in electrical engineering, computer engineering or related field.
• 8+ years of progressive leadership experience in engineering teams with expertise in audio DSP engineering.

Company Overview:

Secretlab is endeavoring uncharted waters by exploring exciting new product categories. Our commitment to innovation and excellence has positioned us as a leader in our industry. As we continue to expand our product portfolio, we are seeking a talented and passionate project lead to join our dynamic team.

Position Overview:

The hardware lead will spearhead the development and deployment hardware solutions. This pivotal role entails team leadership, ensuring projects align with quality benchmarks and deadlines.

Responsibilities:

Hardware Design and Development:

• Lead the design, prototyping, and testing of hardware systems, ensuring they meet functional and performance requirements.
• Architect hardware solutions, including schematic design, PCB layout, and component selection, ensuring the design is manufacturable and cost-effective.
• Ensure that designs are scalable and maintainable while meeting product performance, cost, and timeline goals.

Testing and Validation:

• Oversee the development of test plans and validation processes to ensure that hardware products meet specifications and regulatory requirements.
• Perform hands-on testing, troubleshooting, and debugging of hardware prototypes and production units.
• Develop and track test reports, failure analysis, and corrective actions.

Qualifications:

• Bachelors degree in electrical engineering, computer engineering or related field.
• 8+ years of progressive leadership experience in engineering teams with expertise in audio DSP engineering.

To work as a precision engineer operates special-purpose equipment & machines to manufacture components and parts. The engineer is able to read technical manuals, drawing specifications to determine dimensions & tolerances of finished parts. He is able to program CAD/CAM for 3, 3+1 and 4+1 axis machining programs, setup for parts test cut requirements. A critical aspect of the job involves detecting faults in machining aspects, rectifying the root causes and making adjustments on the machines to ensure a smooth operation and machining work. Preferably with rich experience engineer capable to lead and orgainse workshop tools holders, fixtures, automation tools, accessories and materials. Continually to make improvements of the manufacturing process with efficiency and productivity, and be proactive and productive as a team member..

- Carrying out CNC precision machining and general machining

- Able to read and write with effective 3, 3+1 and 4+1 axis CAD/ CAM programme

- Conducting an inspection of maintenance of machines

- Carrying out WIP QC dimensional measurements

Roles and Responsibilities

1. Able to interpret technical drawings requirements and specification

2, Apply approved/ effective way of methods in manufacturing processes

3. Carry out CNC CMM dimensional inspection for 2D/ 3D geometric measurements

4. Carry out CADCAM and electrode programs set up sheet

5. Carry out automate or semi auto to machining processes for high productivity

6. Carry out trouble shooting

7. Carry out working green environment with clean and safe practices

8. Carry out workplace safety and health(WSH) policy

9. Maintenance of machine air-pressure systems

10. Good Knowledge in basic networking, server, IoT for shop floor control

11. Ad hoc duties instructed by supervisor

12. 5.5 day work week

Requirements

1. Diploma or equivalent of certificate or Higher Nitec in precision engineering

2. Min 5 year working experience in relevant field

3. Industry Proficient in 2D/3D dimensional inspection and geometric measurements

4. Resourceful and adaptive to work requirements change

5. A problem solver with leadership and a passion organized team player with good communication skills

• 5 days, North, MNC
• $3800 - $4000, performance bonus
• New position, start immediately

Responsibilities:

• Oversee and manage VMware and other vCenter environments to ensure optimal performance and reliability.
• Configure and maintain Meraki switches and access points, as well as Fortigate firewalls, ensuring network security and efficiency.
• Administer Windows servers, including MS-SQL and IIS servers to support development projects and assist with creating queries and reports.
• Support and maintain Windows workstations and laptops, troubleshooting and resolving issues as needed.
• Implement and manage backup/recovery solutions, along with comprehensive disaster recovery plans to safeguard data and operations.
• Collaborate with HQ to align with corporate IT standards, including maintaining and updating ISO documentation as required.

Requirements:

• Possess a Diploma/Degree in Computer Engineering, Information technology, Computer Science or equivalent.
• Minimum 1 year of experience in IT infrastructure management
• Able to start within short notice is an advantage
• Strong knowledge of VMware and vCenter environments.
• Proficient in SQL and IIS server management.
• Hands-on experience with Windows servers and workstations.
• Familiar with Meraki and Fortigate products.
• Experience in office 365 installation and configuration.

Interested applicants, please send your resume to [email protected]