This is a Quality Inspector (QI) role to implement and carry out quality check to achieve high construction and workmanship quality in the delivery stage, to the satisfaction & expectation of our customers on apartment unit quality and in-line with our company vision of providing quality homes.

Responsibilities:

• IImplement and carry out the Standard Operation Procedure (SOP) for Construction Quality so that the work can achieve high construction and workmanship quality in the delivery stage.
• Ensure readiness for Temporary Occupation (TOP), that the work progress by contractor are inspected and recorded, so as to deliver quality homes to customers.
• Carry out Independent Quality Mark (QM) check of all units, monitor defects rectification after Temporary Occupation and during Defects liability Period (DLP).
• Co-ordinate with Customer Service Department (CSD) on the CDL in-house quality inspection.
• Ensure unit defects are rectified in a timely manner and within the time frame allowed or specified.
• On site implementation of our CDL 5-Star Environment, Health & Safety Policy and ensuring Contractor achieves the highest standard during every CDL 5-Star Quarterly Site Inspections

Requirements

• Diploma/ Degree in electrical/ mechanical, civil engineering or engineering disciplines
• At least 8-10 years’ experience in the construction industry especially on quality inspection and delivery
• Good written and verbal communication skills
• Excellent customer service skills with the ability to handle challenging customers effectively
• Meticulous with an eye for details

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

• Develop, implement and maintain quality assurance standards and procedures for our central kitchen in line with company goals and industry best practices
• Conduct regular audits and inspections of kitchen operational processes to ensure compliance with food safety, hygiene and quality standards
• Investigate food quality issues and customer complaints, determine root causes and implement corrective actions.
• Collaborate with operation heads and staff to ensure food quality standards are upheld consistently across all outlets and brands.
• Work with suppliers and vendors to ensure that food ingredients meet quality specifications
• Attend scheduled departmental meetings and prepare monthly food quality assurance reports
• Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
• Have at least 3 years of F&B experience in a supervisory role

Responsibilities

§ Planning and driving of newly set-up office, developing necessary approval papers and documents, establishing new department processes, including timeline management, stakeholder engagement, tracking of project progress and deliverables.

§ Lead and develop innovation capabilities and implement new innovations into the culture to influence the overall operations.

§ Facilitate Quality Improvement and Innovation workshops such as lean and human-centred tools to impart knowledge and skills to hospital staff.

Requirements

· Bachelor’s Degree Business Analytics/Computer Science/Engineering/Business Administration or related fields.

· Ability to leverage technology solutions to support quality improvement initiatives.

· Proficient in programming tools such as Python and RPA and good understanding of AI tools to help boost productivity.

· Proficient in LEAN/Six Sigma/AGILE/Design Thinking/Behavioural Insights preferred.

· Certified Train-the-trainer (ACTA/ACLP) or equivalent preferred.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Job Description & Requirements

Implementation and maintenance of all quality and food safety control processes are in compliance to company’s standard, ISO22000, HACCP, GMP, FSSC, Halal and local statutory requirement.

Job Descriptions

• Implementation and management of food safety (HACCP)

• Establish/review HACCP study, food safety & quality policy, manual and SOPs

• Control and maintenance of ISO22000, HACCP, GMP, FSSC, Halal and local statutory requirement supportive documentations

· Involve in incoming quality check, product sensory, on-line critical control points, food product testing & verification

• Perform QA audit at central kitchen and outlets and prepare QA analysis reports for non-conformance

• Maintain consistent documentations all records and audit reports

• To monitor the overall quality and food safety of the operation from receiving to delivery and to recommend corrective actions in case of non-compliance. Including setting up of necessary systems to achieve this

• Ensuring ingredient and finished product safety and quality

• Ensure proper cleaning & personnel hygiene in production and delivery team

• Internal staff training on quality and food safety

• Carry out daily hygiene inspection to ensure stringent reinforcement of food hygiene safety in practice

• To perform site inspections for continuous feedback and track improvements

• Enforce good food safety and good workplaces practices for continuous improvement

• Conduct joint food incident investigations to monitor rectification actions are adhered to

• Support monthly pest control program with contractor

• Perform aseptic microbiological samplings and testing for food products and hand swabs

• Any other administrative or ad-hoc duties as assigned by Management

Job Requirements

• Diploma in Food & Beverage / Culinary Management or Business related

• Diploma in Diploma in Food Technology, Food Science or equivalent

• Relevant QA/QC experience in handling ISO22000, HACCP, GMP, FSSC, Halal and local statutory requirement documentation and records

• Familiar with SFA, NIP, COA and microbial testing knowledge will be an advantage

• A minimum of 5 years’ experience in QA industry/environment

• Strong business acumen, critical thinking, and analytical skills

• Good problem solver and self-confidence in decision-making

• A leader with strong influential and coaching skills

• Strong interpersonal skills and lead by example with a hands-on approach

• Must possess Food Safety & Hygiene Certificate and SFA

• Strong understanding of ISO 22000, ISO 9001, HACCP, FSSC, and Halal requirements

Responsibilities

• Responsible to establish and oversee Quality functions and strategies, for SCTH cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.

• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.

• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.

• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.

• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.

• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.

• Alerts senior management of significant quality and compliance risks.

• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry.

• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.

• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

About this role:

Wells Fargo is seeking an Accounting & Regulatory Reporting Controls Lead who will support the team with monitoring, management and strategic development of a regulatory and accounting risk and control framework, along with related functions across all APAC entities. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Maintenance of control framework, ensuring consistent reporting across i) Key performance & risk metrics ii) project plans
• Participates in the issues management process on behalf of Finance and Controllers including the escalation, reporting, and remediation of financial reporting errors and control deficiencies
• Supports the Financial Reporting Governance & Oversight Framework in partnership with Enterprise Control & Oversight function by implementing effective internal financial reporting controls Ensures Enterprise priorities are met on documentation and control initiatives including process mapping, RCSA, and business continuity
• Preparation of documents for various risk and remediation status meetings
• Helping to create an environment in which all team members are comfortable raising risk management, regulatory and compliance issues
• Working with line controllers teams to document, assess and communicate regulatory and accounting issues
• Ensuring that all relevant WF policies and procedures are followed
• Assisting the wider controllers team in the adoption of technology solutions to address the above needs as well as to improve effectiveness of the teams day to day operations
• Assisting with staff metrics maintenance, planning, training and the recruitment activities of the team including partnering with HR in the design and running of team and culture enhancing sessions

Required Qualifications:

• 4+ years of Finance, Accounting, Analytics, Financial Reporting, Accounting Reporting or Risk Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Qualified accountant with experience of at least 10 years in accounting and controls related work in financial services and/or big 4 consultancy firms
• Self-starter with a pro-active approach to driving change in order to add value
• Experience of owning and / or implementing risk management and RCSA processes
• Experience of owning or implementing Regulatory and / or Legal Entity Control Frameworks
• Excellent organizational and communication skills
• Strong written and verbal communications

This role offers the successful candidate an opportunity to broaden their knowledge of business processes and finance controls within an established global organization. They will work with multiple internal and external stakeholders across finance and business functions, regionally. This role suits someone with some finance or credit control experience and capable of managing tasks efficiently in a dynamic environment.

Responsibilities:

1. Manage portfolio queries, recoveries and correspondences with various channel partners
2. Monitor and report on outstanding debts, identifying potential bad debts.
3. Support operations and client servicing teams by resolving queries.
4. Reconcile daily transactions from the payment gateway, addressing discrepancies.
5. Review and post payment vouchers into the reconciliation system.
6. Verify commission statements for accuracy.

Requirements:

1. Minimally 1 year of experience in credit control, finance, or audit, with a relevant university degree.
2. Proficiency in Microsoft Office applications, in particular Excel.
3. Positive learning attitude, strong organizational skills, and ability to work independently.
4. Strong communication, problem-solving, and analytical skills.
5. Singapore based candidates with a right to work will be prioritised.

Argyll Scott Consulting Private Limited

The Quality Assurance (QA) Specialist supports day-to-day QA activities at a multi-product, cGxP contract manufacturing facility. Key focus areas include Quality Systems, QA Validation and Technical Compliance, Quality Compliance (Audit/External), and Quality Operations. Potential candidates should show proven knowledge of cGMP, strong problem-solving, communication, and collaborative skills.

At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Intro

The TikTok Live QA team has been focusing on the high quality and the best user experience of TikTok Live products. Our team uses advanced autotesting tools and comprehensive quality assurance methods to continuously control the delivery of products. We are looking for passionate Quality Assurance engineers to join this fast growing industry.

Responsibilities:

1. Responsible for the quality assurance of ByteDance's live-streaming products;

2. Deeply involved in the product development process, coordinate with various roles to continuously deliver products with high quality;

3. Improve product quality and efficiency through technical means such as tool platform development, automated testing and performance testing;

4. Prospective technology research and application, applying appropriate technology to improve business quality.

Qualifications

Minimum Qualifications:

1. BS degree in Computer Science or equivalent majors, with at least one year of native or backend quality assurance experience;

2. Good computer foundation, master at least one of the programming languages: Python,Java,Go,PHP;

3. Abilities to design and execute complete testing plans for complex projects;

Preferred Qualifications:

1. Master Degree in Computer Science or equivalent majors

2. Good logical thinking and team communication skills;

3. Having systematic work experience in automated testing, performance testing, and quality system construction is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

• Manage document revision control to ensure security based on business needs.
• Assist with the assessment and deployment of electronic document management systems.
• Support the Quality team by maintaining documents, uploading PDFs, and updating controlled lists.
• Oversee global implementation of materials, BOMs, and product data via the ECO process.
• Analyze, process, and track Change Orders to minimize processing time and optimize throughput.

Requirement:

• Diploma or higher in any discipline.
• Experience in process documentation preferred, with a data-driven mindset.
• Knowledge of Agile or similar PLM tools (Not Mandatory)
• Proficient in MS Office, with strong organizational and multitasking skills.

Additional Information:

• Up to $3500
• 18 Month Contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

What the day will look like

Role is primarily to look after the credit control function of several territories and attend to settlement queries.

Credit Control Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Proper risk management on payments and receipts

Adhoc Matters

• Engage actively with Service Advocates for the efficient collection of balances
• Managing stakeholders through presentation of facts and data as well as relationship building
• Stay up to date on system matters affecting day to day operations, service level and outputs
• All other duties as required by the management

Skills and experience that will lead to success

• Bachelor’s in business / Finance or equivalent
• 1-2 years of experience in Credit Control and/or Technical Accounting
• Good written and verbal communications skills in English
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Role Scope:

Develop, implement, monitor, and improve Alcon quality standards across APAC affiliates and distribution locations. The role will ensure operational processes align with Alcon quality requirements and regulatory specifications. The role also includes supervising regional quality teams, inspecting and evaluating the performance of on-going projects, and facilitating training sessions to improve product quality and mitigate quality-related issues.

Major Accountabilities

· Develop and improve Quality Management System (QMS) in the APAC region.

· Align and implement Global Quality management strategies with the Business Strategies for the region.

· Monitor, coordinate, and manage regional quality teams to ensure compliance with internal and external requirements / specifications. Identify preventive programs to mitigate potential risk / non-compliance.

· CAPA Leader for the region, synthesize CAPA and audit findings to identify compliance and business risk, and work with region to develop improvement plans.

· Conduct and organize / support QMS internal and external audits and ensure close out of all the inspection and audit non-conformities.

· Participate in Corporate audit where requires in APAC and follow up on closure of findings.

· Coordinate, communicate and report status on escalation and/or market actions from the region. Drive resolution or concerns from the region with global teams.

· Organize, analyze, coordinate and report on quality metrics to APAC and global management team.

· Lead, drive and implement Lean Six Sigma program in region.

· Provide and organize training on quality matters from time to time.

· Participate, coordinate, and monitor budget and costing for the region.

· Manage and coordinate schedules, appointments, and travel arrangement for APAC QRA leadership team.

· Overseas travel is required for the role (i.e. 20% of travel is involve)

Education: Bachelor’s degree and above. Preferably in Engineering or Scientific field

Experience/Knowledge/Skill:

• Minimum 5 years practical experience in regulated industry in medical devices and supplier quality auditing with 3rd party management in a large multinational medical device or pharma company.
• Influence and drive results from the region QA managers with no direct reporting lines
• Able to work independently and able to perform in an environment with some degree of complexity and ambiguity
• Attention to details and rigor, to be able to run QA operation and project planning and execution
• Fluent in English, competency in computer literacy including Microsoft suite applications.

Key Competencies/Behaviours

• Strong interpersonal skills with a focus on teamwork and ability to foster and manage relationships across multiple departments and functions
• Proactive, innovative, independent worker, has initiative, excellent team player with strong commitment to drive business results

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

Reporting to the Lead, Regulatory Affairs & Quality Assurance SEA, you will be responsible for supporting the development and administration of STERIS’s global regulatory policy positions across product lines of the STERIS businesses by preparing international regulatory submissions for STERIS (and its affiliates) product approvals and the works to meet Singapore and other Southeast Asia countries post-market surveillance requirements. You will also provide support for plans to achieve identified corporate regulatory policy objectives. You are keeping abreast of and providing regular reporting to key business leaders on key regulatory developments that impact customers, or STERIS’s business directly.

What You Will Do

• Identify regulatory and post-market requirements for new products or product enhancements early in the product development cycle. Collect regulatory and post-market requirements for Singapore and other key markets in Southeast Asia.
• Gather information to support regulatory submission and related compliance activities. Use this information to prepare regulatory submissions in a complete, thorough format to support STERIS product claims. Coordinate compulsory test in the region when there is the need.
• Review product revision requests to assure compliance with regulatory and post-market requirements. Assess new product launch requirements and provide the regulatory information according to the needs.
• Work with product teams to develop regulatory strategy based on regulatory and post-market requirements.
• Review and approve labelling and marketing literature, as needed.
• Support supervisor, management and other Regulatory Affairs staff with all regulatory and compliance matters.
• Work with direct supervisor and senior internal stakeholders to identify key initiatives, which may be affected by present or emerging policies. Develop and recommend government affairs policy positions to upper management.
• Support QA on the Recall and Adverse Event reporting in Singapore and other key markets in Southeast Asia, perform Recall and Adverse Event reporting.
• Archive and maintain all paper and electronic submission documents properly.
• Protect company confidential information by properly storing, retrieving, and disseminating such information only to those authorised.
• Apply for special access and/or other permits related to product/site, as needed.
• Support QA on local quality system processes, GDPMDS, internal and external audit.
• Support on NEA Packaging Reporting, SPF Hazardous License, as needed.
• Conduct monthly update meeting with all relevant stakeholders, actively participate in RA/QA team activities.
• Monitor proposed and newly implemented regulations, assess impact to STERIS; develop and implement regulatory strategies to comply with regulations and minimize any negative impact to STERIS Business.
• Provide proactive and strategic guidance regarding pending regulations / government legislative actions and changes in the regulatory environment to the business units. Develop strong relationships with government and industry as well as notified bodies to ensure clear and effective communications and sources of information impacting STERIS.

The Experience, Skills and Abilities Needed

• 3 - 5 years solid experience with good track record in SEA Regulatory Affairs professions.
• Well-versed in the standards and regulations of SEA markets.
• Experience in Medical Device registration.
• A self-starter and able to work independently with minimum supervision.
• Good organisational, time management, project management, and problem-solving skills.
• Excellent communication skills and a good team player.
• Able to work under time pressure to meet deadlines and flexible to work additional reasonable hours to join in conference calls as required.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

• Working day: Monday – Friday
• Working Hour: 8:30am - 6:15pm
• Salary range: $3,200 - $5,800
• Location: Woodlands

Key Responsibilities:

• Analyze project requirements. Design, develop and test industrial robotic equipment/machine.
• Design electrical control system make electrical schematic drawings using E3 . (ePLAN knowledge will be added advantage) .
• Source and select control components and place order for the components.
• Execute control system set up, IO system, servo & step drive set up, axis tuning.
• Provide technical support on site.
• Good in documentation knowledge especially TCF.

Requirements:

• Bachelor's Degree in Electrical and / or Electronics Engineering.
• Min 3 Years of relevant experience.
• Added advantage but not mandatory: programing skill of PLC (Beckhoff preferred), motion controllers, robots and touch panels.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and approver for updates to customer information in KYC system.
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

Billing Executive
(Import Billing Department)
Working Location: Changi
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$3600

Job Description
Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Key Responsibilities:
Invoicing and Billing:

• Generate and send accurate invoices to customers or clients.
• Ensure that billing is done according to the company’s policies, client agreements, and payment terms.
• Review client accounts and billing histories to ensure accuracy and completeness.
• Correct billing errors and discrepancies promptly.

Data Entry and Record Keeping:

• Input billing data into the company’s accounting or billing system.
• Maintain detailed records of transactions, invoices, and payment histories.
• Ensure that client and payment information is up to date in the system.

Payment Processing:

• Track and monitor client payments, ensuring timely collection.
• Follow up on overdue payments by contacting clients via phone, email, or letter.
• Apply payments to the correct accounts and resolve any payment issues.

Customer Service:

• Address and resolve client billing inquiries and disputes.
• Provide support to clients regarding billing and payment concerns.
• Assist clients with setting up payment plans or resolving issues related to their invoices.

Reporting:

• Prepare and generate regular reports on billing and payment statuses for management.
• Assist in reconciling accounts receivable balances.
• Maintain accurate records to assist in the preparation of financial reports.

Compliance and Auditing:

• Ensure that billing practices comply with financial regulations, company policies, and industry standards.
• Assist in audits by providing necessary documentation and supporting information.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

#SCR-angel-liew

Billing Executive
(Import Billing Department)
Working Location: Changi
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$3600

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description
Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Key Responsibilities:
Invoicing and Billing:

• Generate and send accurate invoices to customers or clients.
• Ensure that billing is done according to the company’s policies, client agreements, and payment terms.
• Review client accounts and billing histories to ensure accuracy and completeness.
• Correct billing errors and discrepancies promptly.

Data Entry and Record Keeping:

• Input billing data into the company’s accounting or billing system.
• Maintain detailed records of transactions, invoices, and payment histories.
• Ensure that client and payment information is up to date in the system.

Payment Processing:

• Track and monitor client payments, ensuring timely collection.
• Follow up on overdue payments by contacting clients via phone, email, or letter.
• Apply payments to the correct accounts and resolve any payment issues.

Customer Service:

• Address and resolve client billing inquiries and disputes.
• Provide support to clients regarding billing and payment concerns.
• Assist clients with setting up payment plans or resolving issues related to their invoices.

Reporting:

• Prepare and generate regular reports on billing and payment statuses for management.
• Assist in reconciling accounts receivable balances.
• Maintain accurate records to assist in the preparation of financial reports.

Compliance and Auditing:

• Ensure that billing practices comply with financial regulations, company policies, and industry standards.
• Assist in audits by providing necessary documentation and supporting information.

Job Description

• Ensure On-boarding KYC, KYC on customers’ account maintenance and periodic. KYC review documents are appropriate, sufficient and the completeness of customers’ documents are in accordance to the AML standard set by the bank.

• Perform validation on transaction reviews and be able to identify any

abnormal transactions during KYC review.

• Ensure proper tracking and documentation of all KYCs conducted for

customers and reviews are completed timely as per AML requirements.

• Partner with Business unit and work closely with Compliance when

performing due diligence checks on customers.

• Initiate STR filing if any suspicious activity is uncovered during KYC

checking and reviewing on a timely basis.

• Organize regular AML training for business units to promote compliance awareness and updates on regulatory requirements

• Assist to streamline KYC processes and propose solutions to LCD for future revisions.

• Other ad-hoc duties as assigned by Management.

Job Requirements

• At least 3 years of relevant working experience in the AML/KYC/CDD related functions in Corporate Banking / Commercial Banking.

• Keep a good in-depth knowledge and understanding of current AML/CFT regulation and KYC procedures.

• Self-motivated, meticulous and able to multi-task.

• Possess good communication and interpersonal skills.

• Computer literacy essential in Microsoft Word and Excel.

• Able to work both independently and as a team

• Effectively bilingual in English and Chinese language both in spoken and written form so as to communicate with Chinese counterparts.

The VP – Data Risk & Control Lead Analyst is responsible for contributing to the directional strategy and assisting in creation and modification of Enterprise Data Governance Strategy, and/or Data Risk and Control Framework and Data Risk Taxonomy. The focus of this role may be on one or more of the following areas: assisting in identification, measurement and reporting, data policy adoption and compliance, data controls framework performance and issue management process, and regulatory and audit response and action tracking.

This role requires someone who is dynamic, flexible, and can easily respond to quickly changing needs. The candidate must have the ability to handle ambiguity and complexity and be able to deliver on multiple responsibilities. Developed communication and diplomacy skills are required in order to guide, influence and convince others.

Responsibilities:

• Partner with multiple teams to implement relevant Data Governance policies and/or Data Risk and Control framework
• Provide expertise on Data Governance and/or Data Risk and Controls framework including design, effectiveness, performance monitoring and self-assessment processes
• Oversight and analysis of data-related issues, tracking of ownership and target dates and associated metrics and reporting
• Support and coordinate with business lines and global functions on enterprise Data Governance strategy roll out, including new Data risk taxonomy and associated changes to key risk indicators and control framework
• Gather and synthesize metrics on existing Data Governance and/or Data Risk and Controls principles, policies, practices and standards, e.g., understanding industry best practices
• Produce recommendations for enterprise-wide guiding principles, policies, processes and practices
• Determine requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed
• Develop and manage approach for measuring adoption of principles, policies, processes and practices

Qualifications:

• 6-10 years relevant experience in a Data Governance/ Data Management/ Process Engineering or related area
• Advanced understanding of Project Management methodologies and tools
• Requires basic commercial awareness
• Ability to monitor tight deadlines or unexpected requirement changes, with the ability to anticipate and balance needs of multiple stakeholders
• Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences

Education:

• Bachelor's/University degree, Master's degree preferred

About the Role:

As the manager of APAC-TSC (Technical Support Centre), he is responsible for formulating, enforcing and supporting in the countries of the APAC region for all repair services / technical issues. The contents of support include introduction of repair service & field service, understanding of service level (quality / cost improvement / WIP management) in BC, business improvement, and various problem solving. In addition, he is also in charge of contact work with Global manufacturing HQ (OMSC / OSTE / OSTA), and, as a Japanese expatriate, he is also the main contact point for technical services related to Olympus Tokyo.

Roles and responsibilities:

· Communicate with OT/OSTE/OSTA (Global HQ and MBC) and formulation and execution of regional (APAC area) technical/repair service strategy.

· Achieve APAC Medical Repair target and communicate with global HQ for consideration of revision necessity for the target.

· Create/submit periodical repair service activity report in English and Japanese language to explain regional repair service activities and the progress of medical repair service priority measures.

· Participate in global service meetings and make consensus for service strategy from a global perspective in English and Japanese language.

· Communicate with global HQ to input the request from APAC for new products and create the APAC medical repair service strategy for new generation products.

· Communicate with other regions to benchmark their activity and introduce that to APAC region.

· Reinforcement of repair reduction of medical equipment in corporate with global HQ and MBC.

· Examination and promotion of regional repair system optimization.

· Introduction of repair service & field service,

· Understanding of S-BC’s service level (quality / cost improvement / WIP management), and maintaining and improving the quality of regional repair services of endoscopy products.

· Improving of the cost structure that can contribute to the medical service business.

· Strengthening / optimizing the local organization of APAC technical service department and developing next leaders (localize).

· Compliance to CHIP/GDPMDS requirement.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Possesses a Degree in Engineering with related experience in Marketing or a Degree in any Business discipline with related experience/knowledge of engineering in the medical field.

· Minimum 10 years of working experience, related work experience in the medical device industry (e.g. Field Service Engineer, Repair Engineering, Quality Engineering experience)

· Prior experience in field service engineering and service strategy planning in North Asia preferred

· Experience in leading planning for new-generation medical products in HQ

· Knowledge of Global repair service and market situation based on global HQ experience.

· Good relationship with other global regions based on global HQ experience.

· Professional knowledge of Medical Devices and Quality requirements

· Excellent interpersonal skills and presentation skills

· Must be proficient in MS Office (Excel (ability to understand and utilize formulas and functions), Power-point and Word).

· Excellent verbal and written English

· Fluency in the Japanese Language for daily communication with Japanese-speaking stakeholders, branch offices, and business partners.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Benefits Summary:

• Up $3600 + Bonus + Benefits
• 5 Days work week
• Working Location: Central
• MNC with good working environment

Responsibilities:

• Following up payments as needed and ensuring timely payment of debts
• Liaise with lawyer to follow up on legal action and vehicle re-possessors to collect back the vehicles
• Taking a proactive role in managing and collecting debts of clients
• Responding to relevant client enquiries and resolving the outstanding balance
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278