As a key member of the mechanical engineering team, you will work on cross-functional team projects to develop and deliver new and innovative technical solutions for a robotic surgical system. Specifically, you will provide mechanical and mechanism engineering expertise in the R&D of surgical instruments. You will be working on designing mechanisms, structures and integrating actuators, motion components, and sensors to achieve innovative product functionalities.

The challenge for you is to successfully design and develop the surgical instrument in collaboration with other engineering teams, to achieve an efficient operation, reliable and safe product for clinical applications.

Requirements

· Bachelor or Master in Mechanical engineering.

· 5 - 8 years’ experience in the design & development of surgical instrument.

· Experience at least one cycle of product development.

· Able to communicate and write documents in Chinese (preferred).

· Familiar with regulatory and compliance requirements for the development of medical product.

· Strong technical capability in mechanism design and fabrication of precision and micro instruments.

· Strong technical capability to understand designs for mechanical structure and electro-mechanical assemblies.

· Good knowledge of various materials (metal and plastic), coating and manufacturing processes for precision parts.

· Proficient in 3D CAD modelling and simulation software like SolidWorks.

· Good knowledge and experience in GD&T, tolerance stack-up analysis.

· Good knowledge and experience in performing FEA and motion analysis and technical review of mechanism design.

· Able to travel on short notice for short period.

Desirable Traits/Personality

· An analytical problem solver to identify root causes, devise/evaluate/recommend optimal solutions to prevent future issues.

· Strong interests in surgical robotic system and instruments for medical application.

· Able to communicate technical information and build interpersonal relationships with the team members.

· Able to work independently and driven to achieve high standards.

· Intellectual curiosity about new technologies and innovations.

· Creative with critical thinking ability.

· Last but not least, a fun person to work with.

Responsibilities

· Work with cross-functional teams on detailed mechanical design at system level, sub-systems, modules, and components level.

· Support and review critical technical development related to precision mechanical instruments.

· Resolve issues and improve product reliability.

· Ensure the design and functionalities meet user needs, able to meet cost target and quality specifications.

· Perform analytical studies, risk assessment, mechanical verification, and validation.

· Co-ordinate design and fabrication activities locally or with overseas partners.

· As a mentor to junior engineers and enhance their knowledge and skills.

Ensure proper documentation (Design History File) for mechanical design.

NBCUNIVERSAL INTERNATIONAL

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

CNBC INTERNATIONAL

CNBC is the world’s number one business and financial news network. Its mission is to help the influential and aspirational make astute decisions to get ahead by providing live market updates, breaking news, in-depth analysis and exclusive interviews.

CNBC’s vast portfolio includes CNBC.com, the online destination for global business; CNBC PRO, the network’s premium subscription service that provides real-time global market data and market analysis, as well as a growing slate of live and virtual events where consumers can experience CNBC’s award-winning journalism, live.

With headquarters in New Jersey, London, Singapore, and Abu Dhabi, CNBC provides a truly global 24-hour business briefing for senior business leaders, the financial community and those with assets to invest or protect. Today the channel is available in more than 392 million homes worldwide. CNBC also boasts a growing audience across its social media and digital video platforms.

Visit www.cnbc.com for more information.

NBCUniversal is the parent company of CNBC.

OVERVIEW

As a Broadcast Engineer, you will be responsible for ensuring the seamless operation and optimal performance of all broadcast equipment and systems. Your role will involve maintaining high technical standards to guarantee the continuous and uninterrupted transmission of our originated channels. You will play a pivotal role in ensuring that all systems are fully operational, facilitating smooth broadcasting and minimal downtime. You will be the backbone of our broadcast operations, ensuring everything runs efficiently across CNBC Asia Pacific’s platforms.

KEY RESPONSIBILITIES

• Oversee the maintenance, troubleshooting, and operation of broadcast equipment and contribute to new installation projects
• Lead assigned engineering projects, managing the planning, design, and implementation phases
• Maintain and update system and infrastructure diagrams to ensure they reflect any changes to the facility or infrastructure
• Ensure continuous, uninterrupted operation of CNBC Asia Pacific’s originated channels
• Maintain and ensure the full operational functionality of production systems to support scheduled production activities
• Ensure post-production systems remain fully operational to meet post-production schedule
• Address and resolve technical issues promptly to minimize disruption to broadcast operations
• Perform routine and critical maintenance on on-air transmission equipment, studio equipment, Uninterruptible Power Supply (UPS), air conditioning and computers, ensuring timely and efficient service
• Perform front line maintenance for Mechanical & Electrical (M&E) systems, including air conditioning and UPS systems
• Liaise with external suppliers, manufacturers and third-party service providers as required to source fixes for any identified gaps
• Provide proactive, engaged technical support to the Engineering team and ensure all systems remain up-to-date and functional.

ESSENTIAL REQUIREMENTS

• Relevant experience in maintaining broadcast or mission critical IT systems
• Familiarity with video transcoding technology, video formats and codecs and file-based systems/workflows
• Proven ability to solve complex technical issues and a passion for continuous learning and tackling new challenges
• Ability to plan, prioritize and manage multiple tasks simultaneously, while effectively resolving problems
• Strong team player with excellent communication skills
• Willingness to work shifts including early mornings, late evenings, weekends and public holidays
• Willingness to serve as the on-call duty engineer, covering after office hours, weekends and public holidays.

DESIRED ATTRIBUTES

• Minimum 5 years of experience working in a similar role
• Hands on experience and knowledge with equipment such as Grass Valley Stratus/Edius System, Morpheus Ice, VizRT, GV Router/Multiviewer/Orbit, Ross systems and MediaKind systems
• Ability to read/update technical AutoCad drawings
• Familiarity with video transcoding technology, video formats and codecs, and file-based workflows
• Knowledge of or experience with Uplink Compression system, Video Contribution/ Distribution systems
• Knowledge of or experience in a broadcast live production environment.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

ADDITIONAL INFORMATION

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

· Drive Technical and Maintenance support to all operating facilities in instrumentation and control systems, including ICSS / DCS / PLC

· Ensure the installations are maintained and managed with respect to regulatory requirements

· Actively contribute with technical and advisory support to Operations Managers / Maintenance Managers and offshore facilities in terms of Instrumentation and Control Systems

· Actively contribute to incident investigation and provide technical support to Emergency Response team as and when required

· Participate in planned shutdown as and when required

· Review and provide the engineering solutions for Management of Change Request from Facilities as per procedure

· Review the Shutdown / Breakdown Reports and verify / carry out Root Cause Analysis

· Update Lesson Learned Register based on Management of Change Request, Shutdown / Breakdown Reports review, Survey / Audit Reports etc.

· Provide in-house training for the offshore team as and when required

· Carry out competency evaluation for onboard E&I Supervisors and Instrument technicians as requested

· Provide budget requirements in terms of maintenance, long term plan and surveys

· Provide input for new project bids and variation orders, based on Lessoned Learned from operating facilities

· Act as a mentor and resource for new employees and less experienced colleagues

· Continuously make suggestions for improvements in all spheres of influence

· Additional responsibilities as required

Job Title: Operation Admin Assistant (Quality) (ID8218)
Location: Ang Mo Kio, Singapore
Working Hours: Mon-Fri: 9AM-6PM
Salary: $2200 - $2500

Job Description:
• Assist to internal works and process on non-conformances for ISO and GMP
• Assist and liaise with all departments for any ISO and GMP documentation
• Coordinate with relevant departments on any change of documents, corrective and preventive action and to ensure all documents follow the requirement
• Liaise with consultant on ISO process, documents and requirement matters
• Source quotation for any purchase of equipment or works for ISO and GMP requirement
• Assist on other functions such as filling, typing, printing and destruction management, quality support and overall productivity with organization
• Any other ad hoc duties assigned

Requirement:
· Candidate should possess minimum Diploma qualification in Administravtive/Business/Management
• Minimum 2-3 years of working experience
• Well organized, meticulous, good team player and detailed
• Proficient in Microsoft Office (Microsoft Word, Excel and Powerpoint)
• Effective at prioritize, organizing and meeting task deadlines
• Must be meticulous and able to work independently with minimum supervise
• Keen to learn and possess positive attitude
• Knowledge or supporting on GMP and ISO 9001, ISO 14001, ISO 45001 will be advantage

Benefits:
• AWS & Variable Bonus
• Medical and dental benefits

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

IC Designer, designing high frequency circuits targeting for transceiver applications, employing CMOS technology. The candidate needs to come up with novel architecture with speed, power, and area advantage compared to existing architecture.

The job also includes circuit design, pre and post-layout simulation, mask layout and PCB testing.

Qualifications

• Bachelor or Master degree in Electrical Engineering.
• Experience in EDA tools usage, including Cadence, Spectre, EMX, Synopsys, as well as Matlab.
• Some knowledge on communication system, such as BER, eye diagram, modulation/demodulation, pre-emphasis and etc.
• Open to Fixed Term Contract.

We are looking for self-motivated instrument lead engineer targeting mainly at the Petrochemical, Bio, Pharmaceuticals, and the Oil and Gas industries. You will be exposed to different industries and be able to pick up plenty of experience and learnt not just on instrumentation but also application and plant operation process. The main scope of work is to lead our engineering team on the instrument service team and small-scale instrument installation project team which involves instrument maintenance, calibration, configuration, application, loop check, commissioning, install instrument, control cable laying, system panel cross wiring, update drawings, product after sales support. You are required on go on site for site survey, projecting bidding, supervise and coordinate site work and work together with our contractors.

Minimum 5 years of related experience is required with self-motivation and independant. Academic in instrumentation and control, electrical, electronic or mechatronic is preferred. Minimum ITE or Diploma related. Class 3 driving experience will be an advantage.

Successful applicants will join us as an extended family with work life balance and enjoy work flexibility and we believed in sharing with our employees.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a highly motivated Research Engineer to join our team, specializing in the hands-on experimentation and characterization of materials. The successful candidate will work closely with the research team to conduct materials characterization, perform electrochemical testing, and contribute to the development of innovative solutions for lithium battery recycling. This role requires a candidate with hands-on experience in material science techniques and electrochemical methods.
Key Responsibilities:

1. Perform experiments and characterization of materials using analytical techniques such as ICP, XRD, and FTIR.
2. Conduct electrochemical analysis, including cyclic voltammetry, LSV and other related techniques.
3. Prepare samples for testing and ensure proper calibration and maintenance of equipment.
4. Analyze and interpret experimental data, providing clear and concise reports to the research team.
5. Collaborate with cross-functional teams to ensure experimental objectives are achieved.
6. Maintain accurate records of experiments and uphold laboratory safety protocols.
7. Assist in troubleshooting and optimizing experimental procedures as needed.
8. Assist in lab procurement activities.

Qualifications

1. Bachelor’s or Master’s degree in Materials Science and Engineering, Chemical Engineering, or a related field.
2. Hands-on experience with material characterization techniques such as ICP, XRD, SEM and FTIR.
3. Proficiency in electrochemical methods is highly preferred.
4. Strong analytical and problem-solving skills with attention to detail.
5. Effective communication skills, both written and verbal, to document and present findings.
6. Ability to work independently as well as collaboratively within a team.
7. Knowledge of laboratory safety protocols and best practices.
8. Experience in data analysis and interpretation software (e.g., Origin).
9. Familiarity with additional characterization techniques is an added advantage.
10. Prior experience in an R&D or industrial laboratory setting.

We need you to work along-side the Cloud Apps team, supporting our UI wielding petabytes of streaming data into visualizations and metrics of both real and simulated scenarios, aiding: management; debugging; and real-time monitoring of our Autonomous Vehicles (AVs).

You’ll be connecting the work of many disparate, international teams - ensuring their “day-to-day” goes by uninterrupted. You’ll be writing, and testing, in: React; TypeScript; and Vue.js in order to take stakeholder concepts from vague ideation, to the creation of great, responsive UIs with intuitive visualizations. This work will encompass every step of the journey of our AV fleets… from registration and software updates, to calibration, testing, and finally getting users into commercial rides.

What we want you to do

• Design, build, document, test, and maintain the AV fleets’ monitoring and data visualization platforms
• Monitor, support, and resolve issues as they arise in production
• Assist with high-level analysis, system design, and code reviews
• Communicate with stakeholders and team leads to identify system requirements

What we hope you’ll have

• 5+ years of working professionally delivering complex, high-performance web applications with modern JavaScript tooling
• A good eye for UI, UX, and responsive design
• Comfort taking projects from ideation through to completion, with strong communication and collaboration across multiple international teams
• 3D visualization tools (WebGL, Deck.gl/three.js, Mapbox)

Bonus points for experience with

• Working in a globally distributed team
• React, Vue.js, and TypeScript
• Data visualization (Plotly, D3); video manipulation; WebSockets
• Serverless APIs tools such as: AWS; Docker; Terraform
• Python and/or Golang

We are looking for a Systems Engineer to support the institute’s IT infrastructure and operations. The candidate will provide level 2 and level 3 support for IT services, assist with new setups, as well as review and implementation security and compliance measures.

Requirements:

• Minimum Diploma or Bachelor’s degree in computer-related studies
• At least 3 years of relevant work experience
• Strong knowledge in servers and hardware technology
• Experience with open-source software packages and IT infrastructure services
• Good understanding of best practices and cybersecurity concepts
• Experience or strong knowledge in Linux system administration, scripting, storage, and security
• Experience with Virtualization and Containerization
• Knowledge in networking, firewalls, and routing
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Good to Have

• Familiarity with local scientific research environment.
• Experience with computational clusters (e.g., SLURM).
• Familiarity with Linux-based scientific tools and software.
• Experience with automation tools like Ansible or similar.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

What you will do:

• Provides sales support to the engineering /sales team. Conducts engineering design and processes and / or financial analysis during project development. Generates take-off plans and specifications. Develops and writes estimates or proposals. May call on potential customers as directed by sales managers.

How you will do it:

• Perform drafting, design and prepare engineering drawings (2D) and documentation as per customer’s/project requirements.
• Create electrical schematic, Design layout plans and detailed designs with AutoCAD software.
• Provide pre-sales support to Sales team, including proposal costing and attending technical clarifications
• meeting and/or presentation with customers
• Products sourcing from suppliers.
• Compilation and submission of all documentations as required as per the project requirements.
• Review customer’s technical comments and revise documentation and drawings.
• Visual Inspection and quality check on products/Systems.
• Prepare Functional Test Documents and Assist Project Operations Team on functional testing.
• Liaise and maintain good relationship with customers, subcontractors and suppliers

What we look for:

• Min. Diploma/Degree in Electrical/ Electronic Engineering
• More than 5 years’ experience in Marine Offshore Protection System with related experience.
• Good knowledge of NFPA/Marine Classification Rules & Regulations
• Familiar with Fire & Gas Detection, Vesda Systems.
• Proficiency in AutoCAD and Microsoft Office especially Microsoft Word and Excel.
• Resourceful, results-oriented, excellent interpersonal skills and business acumen
• Able to work independently and deliver results for multiple projects under tight deadlines
• Willingness to learn new things.
• Basic knowledge OT systems, such as SCADA and DCS
• Basic understanding of cybersecurity concepts and best practices, including risk management, threat modeling, and incident response
• Excellent analytical and problem-solving skills
• Strong communication and collaboration skills

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

A qualified candidate will be self-motivated with strong technical and analytical skills as well as possess practical and hands-on approach to engineering control in the areas of metrology management

Responsibilities:

• Recipe creation and optimisation for new R&D applications requirement.
• Preventive and corrective maintenance planning cum execution and vendor management.
• To take charge of new tools technical assessment and tender creation (equipment cum process application startup) and service contract tender set-up
• Drive continuous improvement projects (CIP) to achieve better measurement repeatability (MSA, GR&R, SPC etc).
• To set-up appropriate process and product control plan and out of control action plans (OCAP)
• Provide technical training to related staff on best-known practices in terms of application metrology recipe creation.

Requirements:

• Bachelor degree in Electrical and Electronics, Material, Physics or Chemical engineering
• Minimum 3~5 years of hands-on semiconductor experience (preferably in metrology application and equipment maintenance)
• Possess computer soft ware skills (i.e. JMP, Minitab, SQL, Visual basic, etc)
• Knowledge in problem solving and quality control skills (i.e. LEAN 6sigma, RCA, DOE, etc)

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. As an SGInnovate partner company, we can offer a monthly S$3000 SGD in stipend under the SGI Summation program for undergraduates, more for masters, PhD students. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns:

Your role will include (*you don’t have to be proficient for all of them*):

Core responsibilities:

• PCB, electronics design
  • Working with both hobbyist and industrial microcontrollers, single board computers, motor drivers etc.
  • Integrating motor systems of different types (DC, BLDC, with encoder feedback…), sensor modules etc.
  • PCB design
• Embedded programming

Possible additional responsibilities:

• Testing our robot on construction sites
• Managing external PCB production
• Harness design
• Overseeing a team doing all the above

Requirements:

• Experience with electronics design and embedded software at at least one industrial level project
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup more than having a stable job at a reputable company
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back on the envelope calculations
• Keenness to do more than is expected, impact driven, past side projects
• Excited about robotics and similar technical areas and exploring them in work and other projects
• Growth mindset driven

Our development process is very iterative and agile. Thus your role/tasks is/are likely to evolve over time. You would play a significant part in deciding how your work would contribute to our overall goals. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. Check out the link above for more information, and send your CV to [email protected]

As a Cloud DevOps Engineer, you will run and support the company’s software application infrastructure in the cloud, ensuring the optimized use of resources to scale.

What will you do

• Design, develop, and implement cloud infrastructure as code using Terraform.
• Manage and optimize cloud resources for cost-efficiency and performance.
• Secure infrastructure by implementing best practices and adhering to security compliance standards.
• Implement robust monitoring and alerting systems for infrastructure resources.
• Collaborate with developers and operations teams to integrate infrastructure changes seamlessly into the software development lifecycle.
• Champion DevOps best practices for cloud infrastructure management.
• Setup, monitor and support CI/CD pipeline on premise or in the cloud.
• Stay up to date on the latest AWS services and Terraform features.

What do we expect

• Proven experience as a DevOps Engineer with at least 3 years of experience (with a focus on AWS cloud infrastructure).
• Implementation proficiency in service control policy and account governance (Control Tower, OU management, etc.).
• Enable and configure AWS VPC flow logs, load balancer logging, direct connect, AWS VPN, TGX etc.
• Experience managing Unix/Linux environments.
• Extensive experience in scripting in languages such as Python/Ruby/Perl and shell scripting.
• In-depth knowledge and experience with AWS services (EC2, S3, VPC, IAM, etc.).
• Expert-level proficiency in Terraform, including writing reusable modules and leveraging best practices.
• Able to troubleshoot infrastructure issues in cloud, identify root cause and implementation improvement and fixes.
• Good knowledge of microservices architecture, container technologies (Docker, Kubernetes).
• Expertise in Git and GitOps philosophy.
• Good people skills, teamwork, collaboration with cross function and cross-geo teams.
• Self-motivated, willing to learn new technologies continuously.
• Maintain documentation for design, integration, testing, and deployment.

Good to have

• Relevant DevOps certifications (e.g. AWS).
• Some experience with other cloud providers like Azure and GCP.
• Experience with CI/CD pipelines and integrating infrastructure provisioning with development workflows.
• Knowledge on mobile and web applications development.
• Knowledge of big data and data analytics infrastructure in cloud.

What you will do:

The Systems Applications Engineer, National Accounts will Provides sales support to the engineering and sales team. Conducts engineering design and processes and / or financial analysis during project development. Generates take-off plans and specifications. Develops and writes estimates or proposals. May call on potential customers as directed by sales managers.

How you will do it:

• Oversee the application engineering team, providing configuration, enhancement, and support for technical documentation and presentations to clients.
• Customize and introduce new features to Metasys software and in-house developed applications based on end-user requirements.
• Design and construct new applications tailored to meet customer specifications and needs.
• Guide application engineers in writing and executing tests on complex programming, troubleshooting issues as they arise, and supporting product launches.
• Provide technical support and troubleshoot application issues while performing tests on complex programming and assisting in product launches.
• Assist the application manager in process improvements to enhance productivity and efficiency.
• Collaborate with system integrators (SI) to monitor their performance with quality assurance/quality control checks and ensure completion sign-off.
• Manage vendor relationships, including scoping application services and reviewing deliverables.
• Collaborate as part of a design, engineering, and operations team.
• Knowledge of ACMV and controls associated with Johnson Controls Metasys will be advantageous.
• Deliver customer support by responding to technical queries with detailed analyses of building management systems, tooling costs, and design/process improvements to meet all customer needs.
• Collaborate with engineering, sales, and operations teams to understand standard fabrication techniques, composite materials, and customer demands to develop design details.
• Create and present technical engineering information based on customer proposals, including 3D representations of products and tooling.
• Prepare cost estimates by analyzing blueprints, customer documents, and consulting with engineers and technical personnel.
• Conduct conceptual designs of composite components and assemblies to support proposals.
• Generate accurate CAD models of components and assemblies.
• Develop detailed bills of materials for proposals.

What we look for:

• Bachelor's Degree in Engineering with a minimum of 5 years of relevant experience in Access, Intrusion, and Video Management systems
• Demonstrate strong verbal and written communication skills, including the ability to efficiently articulate technical subject matter
• Good communication skills, with an ability to express and understand complex technical concepts.
• Experience of working with globally distributed teams & matrixed environment

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Overall Summary:

Mainly supporting security aspect like firewall checkpoint, security appliances - configuration, troubleshooting, capacity planning. Supporting current operation and deployment of resiliency project. This is a 2-year direct contract position.

Roles and Responsibilities:

• Directly reporting to Security Senior Manager
• Assist Architect team on new infrastructure design, implementation, and management of network solutions that form the core infrastructure, ensuring seamless integration across different platforms. This includes procurement of necessary equipment.
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure.
• Collaborate with the team to identify network and system needs, monitor performance metrics, troubleshoot, and resolve network-related issues, and implement improvements.
• Deliver project management for network activities encompassing upgrades, deployments, and migrations. Provide technical guidance and user support as required.
• Develop, maintain, and update documentation covering the network environment and operational procedures.
• Generate reports and detailed documentation outlining findings, implemented solutions, and recommendations for further enhancements.
• Oversee network environment to maximize performance, scalability, and minimize downtime.
• Closely coordinate and conform to Change Management policies, process, and procedures on any network changes.
• To implement approved changes, troubleshoot to identify root causes and implement effective solutions.
• Experience on Automating daily network tasks using scripting.
• Be available to provide on-call support as needed.

Qualifications/ Requirements:

• Minimum Bachelor in Computer Engineering or equivalent
• Must equipped with CCNP or CCIE
• Network Infrastructure & Hardware: 5+ years experience managing large enterprise network with a strong focus on F5, Palo Alto, Cisco, and CheckPoint Technology.
• Network Devices: In-depth knowledge and proficiency with switches, firewalls, load balancers, routers, and ISE.
• Network Design & Troubleshooting: Expertise in designing, monitoring, and network & incident management (LAN, WAN, VPN).
• Strong experience with automation tools: Ansible, Python - Automate in operation / project work before
• Experience with Deployment and automation, advantage to have experience building data center
• Proven track record of success in a fast-paced IT environment.
• Excellent communication and interpersonal skills, allowing you to effectively collaborate with both technical and non-technical stakeholders.
• Ability to work under pressure and delivery the project on time with minimum supervision.
• Certified and experienced with the mentioned technologies.

Position Summary:

The EUC Engineer provides technical support to end users on various technical issues and problems relating to hardware and software. He/She responds, documents and resolves service tickets in a timely manner and according to Service Level Agreements. He/She creates new report templates and formats for new analysis. He/She interacts with cross functional teams, understands support requirement, performs ad-hoc root cause analysis, develops checklists for typical problems and defines methods for issue resolution and prevention.

He/She understands the service level requirements and strives for continuous service improvement by providing quality technical support to end users. He/She is able to identify interdependencies when analysing problems and developing creative solutions. He/She is responds to provide cloud infrastructure support to users. He/She to perform cloud infrastructure monitoring, areas of improvement to help streamline operations, troubleshoot system issues and failures and find tuning systems to ensure optimal performance.

Roles & Responsibilities:

• Assist in updating users and computers profile.

• Maintain and deploy GPO

• Performing application/package deployment activities

• Prioritise activities to ensure continuity of service and prompt issue resolution

• Plan installation of hardware equipment, software and maintenance agreements

• Analyse enquiries to identify recurring user problems, recommend solutions, and to identify areas where service can be improved

• Respond to more complex, escalated enquiries from team members

• Coordinate with various parties for cloud infrastructure related deployment/enhancement/incident.

• Assists User Access Matrix (UAM) exercise.

• Maintain CIS score on AWS Security Hub and Microsoft Defender

• Monitor monthly AWS patching activity.

• Monitor alarms and make sure response to alerts trigger from AWS

• Monitor AWS backup status

• Review AWS cloud billing.

Qualifications/ Requirements:

• Possess a Bachelor Degree in IT or healthcare professionals with degree and equivalent experience.
• At least 5 years of experience in managing IT operations and support, EUC and Application support in AWS environment before
• Have prior technical knowledge on End User Computing technologies, not limited to Desktop Endpoint Management, Win10 / 11 Security Patch Management, Asset Management, GPO policy management, Active Directory Administration, SCCM administration (plus point)
• Cloud Certification [e.g: AWS, Azure] (plus point)
• Have vendor management and Cloud administration experience

Job Descriptions:

Using levitation, we aim to isolate and control physical systems with unprecedented precision. The rapidly evolving field of levitodynamics explores how such systems can be used as quantum sensors and for testing fundamental physics. Most current levitated systems are limited to small masses (nano/microgram) and rely on incoherent optical interactions, which scatter rather than reflect light.

By leveraging platforms such as diamagnetic, superconducting, and optical levitation, we aim to create ultra-precise quantum sensors and explore profound questions in physics, including quantum collapse mechanisms and quantum gravity.

The successful candidate will contribute to activities such as:

· Modeling the dynamics of levitated systems.

· Learning to operate advanced cryogenic systems.

· Designing, constructing, and characterizing optical systems.

· Exploring novel techniques to exceed the standard quantum limit using correlated spin systems.

Key Responsibilities:

· Modeling: simulate the dynamics of magnetically and optically levitated systems.

· Fabrication: Develop advanced materials and components for levitation systems.

· System Design: Build and test optical systems and feedback-control mechanisms.

· Research & Innovation: Investigate groundbreaking applications in quantum sensing and fundamental physics.

Job Requirements:

· Bachelor/Master degree in Physics, Applied Physics, Precision Instrumentation, or related fields.

· At least 5 years of relevant experience

· Strong motivation for multidisciplinary research in quantum technologies and fundamental physics.

· Experience in one or more of the following is highly preferred:

Superconductivity

Quantum sensing

Cryogenic systems

Feedback-control systems

Optical systems design

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Overall Job Purpose

Responsible for configuring, implementing, and maintaining Project AVEVA Net/AIM and ISM instances. The incumbent will play a pivotal role in Project data capture, verification, and handover.

Core Responsibilities

• Be the Single Point of Contact for all matters related to setting up, maintaining, administering, upgrading, and troubleshooting the AVEVA NET system deployed on all MODEC
• Coordinate with the engineering disciplines assigned to the project and work closely with project management, procurement, HSE, QA/QC, operations, and the construction team. Meet or, where possible, exceed on-time deliverables while maintaining quality and safety in each activity.
• Establish and maintain the creation of a Class Library and define its structure and mapping techniques in ISM.
• Develop efficient data capture, validation, loading and handover work processes to meet Client/Project schedule requirements.
• Establish new project portals that effectively reflect client/project class libraries, data structure, and handover requirements.
• Ongoing Gateway configuration, maintenance, and development of AVEVA NET portals.
• Generation of Query Forms, SSRS and BI reports communicating data discrepancies, omissions, completion trending and status
• Raise the profile of information management and create a data-centric culture via effective portal development and deployment.
• Shall be capable of developing work instructions for users of AVEVA NET.
• Must understand company goals and implement management directives and policies.
• Anticipate potential problems and take preventive actions.
• Support the Product Manager in planning and delivering AVEVA NET solutions on projects.
• Shall train the MODEC users on the AVEVA NET application in projects.
• Interface with all disciplines to clarify/explain AVEVA NET intent and suggest alternatives when
• Contribute to continuous improvement of company work methodology/procedures.
• Conclude all open issues amicably.

Educational Qualification:

Certification(s):

Training in AVEVA NET administration

Relevant Experience:

a) 5 years’ experience applying AVEVA NET in onshore/offshore Oil & Gas areas or FPSO line(s).

b) AVEVA NET/AIM and AVEVA ISM administration and implementation.

c) Be fully proficient in exception handling between the AVEVA system with associated Gateways and the Client system

d) Have extensive knowledge of AVEVA registers gateway interface with Client system

e) Experience in mapping Company data and document structures to Client structures. Have an in-depth understanding of FEED & Detailed Design deliverables, their execution methodology and their interdependencies with one another.

f) Have previous experience in engineering information management.

g) Possess previous experience with AVEVA Net Portal and ISM development and administration skills on Oil & Gas Projects, specifically for Major Capital Projects.

h) Knowledge of Engineering Design software like AVEVA E3D and AVEVA Engineering is a plus.

i) Possesses good working knowledge of the Oil & Gas Industry, including EPCs and owner-operators (preferred but not mandatory).

j) Shows evidence of good organizational skills.

k) Demonstrates ability to take the lead.

l) Good communication skills.

m) Commitment to take responsibility.

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

Job Descriptions:

Using levitation, we aim to isolate and control physical systems with unprecedented precision. The rapidly evolving field of levitodynamics explores how such systems can be used as quantum sensors and for testing fundamental physics. Most current levitated systems are limited to small masses (nano/microgram) and rely on incoherent optical interactions, which scatter rather than reflect light.

By leveraging platforms such as diamagnetic, superconducting, and optical levitation, we aim to create ultra-precise quantum sensors and explore profound questions in physics, including quantum collapse mechanisms and quantum gravity.

The successful candidate will contribute to activities such as:

· Modeling the dynamics of levitated systems.

· Learning to operate advanced cryogenic systems.

· Designing, constructing, and characterizing optical systems.

· Exploring novel techniques to exceed the standard quantum limit using correlated spin systems.

Key Responsibilities:

· Modeling: simulate the dynamics of magnetically and optically levitated systems.

· Fabrication: Develop advanced materials and components for levitation systems.

· System Design: Build and test optical systems and feedback-control mechanisms.

· Research & Innovation: Investigate groundbreaking applications in quantum sensing and fundamental physics.

Job Requirements:

· Bachelor/Master degree in Physics, Applied Physics, Precision Instrumentation, or related fields.

· Strong motivation for multidisciplinary research in quantum technologies and fundamental physics.

· Experience in one or more of the following is highly preferred:

Superconductivity

Quantum sensing

Cryogenic systems

Feedback-control systems

Optical systems design

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

· Full /Permanent job open to Junior or Senior level

· 5 days/Office working hours

· Salary Range: $2,500 - $3,000 per month ++ (basic salary + monthly/quarterly bonus pay-out base on performance)

· Working location: Bukit Batok office

At iLaser Pte Ltd, you will work together with numerous customers from various industries and take on a great number of responsibilities from the start. You will be rapidly build up a wealth of experience by dealing with various customer requests. Furthermore, we will offer you career opportunities that suit your professional development path.

Responsibilities

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Requirements

• Min. Higher Nitec in engineering in any field, with or without work experience all welcome to apply
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Posse valid Class 3 driving licence is a MUST

POSITION SUMMARY:

This role is responsible for building and maintaining a robust data foundation to drive commercial growth, operational excellence, and data consolidation within the region. Reporting to the Senior Lead, Data & Analytics and collaborating closely with the Corporate team, you will be instrumental in designing, developing, and implementing data pipelines, data models, and AI algorithms to optimize commercial performance, improve forecasting, enhance supply chain visibility, and reduce data redundancy.

The overarching objective is to transform data into actionable insights to drive business growth and efficiency. You will work closely with cross-functional teams across the region to establish and streamline data processes, ensuring data quality and consistency. Your role will involve managing and optimizing diverse data sources, including sales, marketing, supply chain, finance, customer, and operational data, to derive actionable insights for business decision-making. By harnessing the power of data and AI, you will contribute to defining the future of customer experience and driving overall business success.

KEY RESPONSIBILITIES:

• Design, develop, and maintain efficient data pipelines to extract, transform, and load data from various sources, including ERP, CRM, supply chain systems, third-party platforms, e-commerce platforms (via APIs), and omnichannel engagement platforms into a centralized data warehouse and on-premise systems.
• Identify opportunities to consolidate data sources and reduce redundant data subscriptions, including from omnichannel engagement platforms.
• Develop and maintain a data catalogue to improve data accessibility for commercial teams and enhance data-driven insights from omnichannel customer journeys.
• Create and manage master data related to products, customers, suppliers, inventory, and third-party data to ensure data consistency and accuracy for commercial analysis and data consolidation efforts, including data from omnichannel engagement platforms.
• Develop and implement data models to support sales forecasting, customer segmentation, pricing optimization, and other commercial initiatives while aligning with the company's data consolidation strategy and leveraging data from omnichannel engagement platforms.
• Build and maintain a scalable and secure data infrastructure to accommodate increasing data volumes and variety to support commercial growth, data centralization, and integration of omnichannel engagement data across both cloud and on-premise environments.
• Collaborate with commercial teams and other departments to identify data-driven opportunities, including leveraging third-party data insights and data from omnichannel engagement platforms, and translate business requirements into actionable data solutions that contribute to data consolidation.
• Develop and implement a strategy to create a unique customer identifier across all omnichannel touchpoints.
• Identify and prioritize new data sources within the region, including data from emerging omnichannel engagement platforms, to enhance commercial intelligence and support business growth while considering opportunities for data consolidation and cost reduction.
• Conduct exploratory data analysis, including analysis of third-party data and data from omnichannel engagement platforms, to identify patterns and trends that can drive revenue growth, improve profitability, and inform data consolidation efforts.
• Ensure data quality and integrity, including validation of third-party data and data from omnichannel engagement platforms, through data profiling and cleansing to support accurate commercial reporting and data consolidation initiatives.
• Optimize data pipelines and query performance to handle diverse data sources, including data from omnichannel engagement platforms, efficiently and enable timely commercial insights while maximizing data utilization across both cloud and on-premise environments.
• Provide technical support to commercial teams and data analysts in utilizing data-driven insights, including those from omnichannel engagement platforms, to improve business performance and contribute to data consolidation goals.
• Collaborate with the Corporate team on data strategy, standards, and best practices to align regional data initiatives with overall commercial objectives, data consolidation efforts, and the effective utilization of omnichannel engagement data.
• Design, develop, and deploy AI models on-premise to address data privacy and security concerns.
• Manage data governance and compliance requirements for both cloud and on-premise data environments.

KEY REQUIREMENTS:

• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.
• At least 3 years of experience in data engineering, including data ingestion, transformation, and modeling, with a focus on integrating diverse data sources across cloud and on-premise environments. Experience with pharmaceutical industry data and regulations is a plus.
• Strong proficiency in SQL and data warehousing concepts for both cloud and on-premise platforms.
• Experience with Python for data manipulation and analysis, including API integration and model development.
• Experience with on-premise data management and security best practices.
• Understanding of cloud-based data platforms (e.g., AWS, GCP, Azure) and on-premise data infrastructure. Experience in Google Cloud Platform is preferred.
• Knowledge of supply chain management principles and processes is preferred.
• Able to process datasets in Mandarin language, and to interact and work closely with Mandarin- speaking stakeholders.
• An innovative mindset combined with an agile way of working and adaptability to a fast-paced environment.
• Strong analytical and problem-solving skills.
• Strong documentation skills.
• Excellent communication and interpersonal skills - Ability to communicate with both technical and business teams.
• Strong time management and organizational skills - Ability to manage multiple projects and prioritize tasks.
• Attention to detail and accuracy.
• Ability to work effectively both independently and as part of a team - Ability to work cross-functionally and across local markets within APAC region.
• Able to commit for 1 year contract.

As a Software Engineer (C++ / C#), you will be a critical team member and fully responsible for developing graphics components for our products. In this role, you will work closely with product managers, UI-UX designers and the R&D team to collaboratively solve real-world problems.

What will you do

• Design, build and maintain efficient and reliable software modules for Screening Eagle software products.
• Develop tools for real-time interactive 3D graphics applications.
• Assist other team members to implement next generation NDT solutions.
• Collaborate with team members to integrate the components to desktop, mobile and web platforms end products.

What do we expect

• BA/MA/MS/PhD degree in Computer Science, Computer Graphics, or strong experience in 3D Games / 3D experiences.
• Proficiency in C++11 and above.
• Proficiency in C# and Unity.
• Good understanding of software design patterns.
• Good knowledge of data structures and algorithms for OOP.
• Good understanding of memory management in non-garbage collected environments.
• Familiar with memory and CPU usage optimization.
• Familiar with 3D graphics pipelines and optimization techniques.
• Solid linear algebra knowledge.Experience in developing for and integrating third party software on desktop, mobile and web tech stacks.

Job Descriptions

• Pre Project site evaluation of electrical product/meter location and perform range test
• Develops wiring diagrams, layout drawings, and as built drawings for system or equipment modifications or expansion and directs personnel performing installation and maintenance duties.
• Installation, testing and commissioning of repeaters or wireless devices
• Follow safe work procedures to remove/ Install electrical products/meter on site
• Conduct Testing and commissioning of installed electrical products
• Ensure Testing and Commissioning reports in proper order
• Preventive Maintenance (Thermoscan/ Eeprom Downloading/ Data/System Backup)
• Perform troubleshooting and perform appropriate corrective solutions for operational equipment where appropriate
• Soldering of electronics parts
• Internal wiring/ assembly of electrical products/meter
• Burning of firmware
• Testing of defective meters
• Project Coordination to ensure works being carry out as per schedule given by working with partners or contractors
• Manage enquiries, feedback and any other operational issues
• Carries out Site survey, Project management, documentation, testing, user training and commissioning
• To ensure timely completion of schedules and new projects start up through efficient coordination of all function groups both internal and external.
• Team player

Requirements:

• Minimum ITE, NTC/ITC, NITEC in Electrical Engineering or any similar qualifications
• Ability to read and comprehend electrical drawings
• Knowledge of firmware is a plus
• Ability to multi-task and effectively manage concurrent initiatives
• Strong interest in electronics engineering and firmware
• Ability to work effectively in a dynamic working environment.
• Applicant must be willing to work during weekend when required.
• Able to draw Autocad (Would be advantage)
• Minimum 3 years relevant experience

Only shortlisted candidates will be notified.

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Engineer (System Security).

You will be looking after the governance of the infrastructure and systems for mission-critical Command and Control (C2) system that Thales Solutions Asia (TSA) have developed for government agency. You will be part of a team to manage the security of system, to ensure the system adhere to the security policies, and is well protected from any threats, risks or exploits.

KEY ACTIVITIES AND RESPONSIBILITIES

As aSystem Security Engineer, you are accountable for:

Provide security expertise and management services to support Authority in activities such as:

· Internal / external audits (IM8, Cybersecurity, etc)

· Policies compliance (IM8, Cybersecurity, etc), work with vendor on:

- Vulnerability management compliance reports and patch reports

- Filing of documents and Security Scorecard for audit purpose, to produce it as required

- Monthly logs review. E.g., privilege user activities

- Vulnerability/ Compliance Assessments

- Penetration Tests and Source Code Reviews

· Disaster Recovery (DR) and Business Continuity Planning (BCP):

- All relevant activities related to the DR and BCP planning

- Checks on system backup completion by vendor and datacentre

- Document update and implementations.

· ICT/Threat Risk Assessments (TRA)

· Monthly reviews of privileged accounts and non-privileged account, disable inactive accounts

· Seek security waivers (IM8, Cybersecurity Act, Circulars etc)

· Circulate security notifications/alerts to vendors and ensure status updates too all stakeholders including cybersecurity centre

· Security monitoring/tracking:

- Monitor alerts from SOC

- Update stakeholders regarding SOC alerts

- Review compliance reports with vendors to ensure that system is compliant

- Manage, track and update any security incidents/ issues to all stakeholders

- Review Incident Report (if any)

· Patching:

- Ensure patches are tested and verified before seeking approval for patching downtime

- Communicate system downtime to all stakeholders

- Ensure system availability after patching is completed

· Obsolescence management for software licenses, hardware, operating systems and certificates

· Security enhancement/ integration

· Support the submission of security clearance for related vendors

· Perform other related duties as assigned or requested

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Working hours will be 0830 hrs to 1800 hrs (for Monday to Thursday) and 0830 hrs to 1730hrs (for Friday), excluding weekends and Public Holidays

· Outside of working hours, to provide online support via emails and group chats when required based on the priority and severity of issues related to the system

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in cyber security and vulnerability management is preferred

· Strong knowledge of security principles, best practices, and industry standards, such as NIST, ISO 27001, and CIS Critical Security Controls

· Able to understand security posture of systems

· Prior working experience in Project Management is a plus point

· Able to understand the system and software architecture, and user operations environment

· Willingness to pick up any new technologies

Education

Diploma or Bachelor’s Degree in Cybersecurity/ InfoSec/ Information Technology / Information Systems / Business IT or its equivalent

Relevant professional certifications, such as CISSP, CISM, CEH, or other security certifications

Experience

Minimally 1-2 years of experience in cybersecurity and supporting mission critical systems with very stringent SLA e.g. 99.9%

Well-versed in cybersecurity best practices and establishing of its policies

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices