We are seeking an experienced consultant to support the implementation of voice and chat channel recording and surveillance systems across the APAC region. The role requires a business-driven mindset to assist in the delivery of robust technical solutions and required controls.

• Join one of the world's largest global banks on an 11-month contract, with potential for extension based on performance and business needs
• Requires 8+ years of experience, specializing in the implementation of voice and chat channel recording and surveillance, along with setting up necessary controls

Key Responsibilities:

Stakeholder Management (Regional Level):

• Act as the primary liaison between business lines (COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) and Compliance teams.
• Collect, analyze, and document business scenarios related to voice and chat channels.
• Understand business interactions with clients and external counterparties to meet communication expectations.
• Identify risks and develop frameworks for risk management, user awareness, and consequence management.
• Establish and enforce RACI (Responsible, Accountable, Consulted, Informed) for stakeholder roles in process execution and controls.
• Work with IT teams (Voice, Chat, Archiving, Digital, IT Support) to ensure the delivery of technical solutions, including archiving, security, and surveillance controls.

Global Level:

• Collaborate with global teams to prioritize and plan solutions for the APAC region within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks.
• Obtain validation for APAC plans from global stakeholders through established governance processes.

Project Management:

• Track functional project aspects such as business cases, operational controls, conduct risks, legal requirements, and training.
• Maintain synchronization with global and regional IT teams on archiving and surveillance solution deliveries.
• Report progress, address risks, and provide updates to senior management.
• Contribute to steering committee updates and ad-hoc presentations.

Required Competencies:

Soft Skills:

• Strong interpersonal skills: verbal/written communication, listening, negotiation, and consensus-building.
• Detail-oriented to ensure accuracy and completeness in management reporting.
• Analytical skills to assess scenarios, risks, and processes effectively.
• Proactive in problem management and owning deliverables.

Technical Skills:

• Strong understanding of core banking businesses (e.g., Global Markets, Corporate Finance, Wealth Management).
• Familiarity with the technical aspects of voice and chat communication, recording, and surveillance systems.
• Proficiency with Office tools for document drafting, data analysis, and presentation of executive updates.
• Fluency in Mandarin is preferred, as the role involves liaising with users and regions where Mandarin language skills may be required.

This is an excellent opportunity to drive key communication and surveillance solutions within a fast-paced, global organization.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

• Develop the conceptual framework of construction projects and manage scheduling and coordination across multiple trades and sub-contractors.
• Plan, lead, and monitor project progress, including manpower planning, construction progress tracking, master schedule preparation, and cost control.
• Ensure cost management within approved budgets by controlling materials, manpower, and machinery expenses for ongoing and new projects.
• Address delays or emergencies at construction sites by issuing timely instructions and maintaining effective project standards.
• Collaborate with stakeholders, including clients, consultants, and authorities, to resolve site issues, ensure compliance, and achieve smooth project completion.

Requirements:

• Degree in Engineering or equivalent.
• At least 5 years of experience in the Construction industry (Building/Factory/Structure/Finishing).
• Able to work weekends, night shift and PH when needed.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Purpose

This Payments Product Manager will play a critical role in shaping and delivering innovative payment solutions across the region. Reporting to the Payments Product Lead, this role will collaborate with Sales, Operations, IT, and Country Teams to define strategies, develop roadmaps, and implement payment products that address client needs, regulatory requirements, and market trends.

This is an exciting opportunity for a customer-focused professional with expertise in payments, collections, and product management to lead critical initiatives within the APAC region.

Job Responsibilities

Payment Product Manager will be responsible for:

Product Strategy and Development

• Develop, manage, commercialize, and roll out payment specific products and services in all Asia Pacific countries.
• Formulate and implement payment growth strategies for different industry verticals/client segments.
• Define and execute the payment product roadmap aligned with client needs, digitization goals, growth strategy, operational efficiency, and regulatory requirements.
• Design scalable payment and collection solutions tailored to APAC’s regional and country-specific needs.
• Lead product definition, scope, and delivery, ensuring alignment with the payment product capability and payment transformation program.
• Be domain expert handling all aspects of product planning including product approval, product design, process planning, legal documentation, and providing RFP, pre-sales and post-sales support to Sales teams.

Product Excellence and Commercialization

• Work with regional and local teams to define and refine product offering in line with market, client and regulatory requirements.
• Lead the commercialization of payment capabilities, ensuring value-added solutions address client pain points.

Stakeholder Collaboration

• Partner with Sales, Operations, Service, and Country Stakeholders to understand market, regulatory and client requirements.
• Drive product delivery by collaborating with IT and subject matter experts to establish timelines and ensure execution excellence.
• Drive product readiness for client and internal teams by collaboration with Head office, Operations, Implementation, Service, Sales, Cross functional teams, and country stakeholders.

Job Requirements

• Bachelor’s degree is must.
• Minimum 8 years of experience in transaction banking payments product function; experience with product development and delivery within APAC region.
• Strong knowledge of payment and collection products, including various domestic and cross border payment across APAC.
• Experience with cash management business and payment processes.
• Prior experience in developing and launching new products.
• Familiarity with payment platforms and experience of working with Fintech is added advantage.
• Customer-focused mindset with exceptional problem-solving and analytical skills.
• Ability to conduct workshops and effectively present to diverse audiences.
• Excellent stakeholder management skills and proficiency in English.
• Ability to collaborate across functions and influence at all organizational levels.

If you’re a passionate payment professional eager to drive innovation and make an impact, we welcome you to be part of our team. Help us shape the future of digital payments across SMBC Transaction Banking Asia Pacific Division!

Job Purpose

This position will assist and support the hiring manager in the development, commercialization and management of cash management solutions in Asia Pacific. His/her primary responsibility and focus will be liabilities products and solutions. He/she will also support virtual account management and liquidity management products and solutions.

This role involves close cooperation with Head Office, product counterparts and product partners in each SMBC Branch/subsidiary in Asia Pacific region.

Job Responsibilities

1. Product Strategy, Development & Commercialization

• Develop, manage, commercialize and roll out cash management products and services in all Asia Pacific countries, in particular Liabilities products and solutions.
• Formulate and implement Liabilities growth strategies for different industry verticals/client segments.
• Define and execute the Liabilities product roadmap aligned with client needs, growth strategies, operational efficiency and regulatory requirements.
• Lead product definition, scope, requirements gathering, testing and commercialization activities to deliver value-added products and solutions to clients.
• Support virtual account management and liquidity management products and solutions as a secondary responsibility.
• Be domain expert handling all aspects of product planning including product approval, product design, process planning, legal documentation, and providing RFP, pre-sales and post-sales support to Sales teams.

2. Stakeholder Collaboration

• Work with Sales, Operations, Service, Legal and Compliance and Country stakeholders to understand market, regulatory and client requirements.
• Drive product delivery by collaborating with Head Office, IT and subject matter experts to establish timelines and ensure execution excellence.
• Drive product readiness for client and internal teams by collaboration with Head Office, Operations, Implementation, Service, Sales, cross functional teams, and country stakeholders.

Job Requirements:

• Bachelor’s degree is must.
• Minimum 10-12 years of experience in transaction banking.
• The candidate should possess experience in Liabilities products and solutions, preferably in product management and delivery within APAC region.
• Knowledge of Liabilities solutions (viz. LD, FD, call/notice accounts/deposits, flexi deposits, etc.) across Asia Pacific markets is essential.
• Ability to formulate and implement Liabilities growth strategies for different industry verticals/client segments and experience in identifying new liabilities opportunities, resulting in significant liabilities growth is also vital.
• Experience in and knowledge of Liquidity Management solutions (viz. cash pooling, notional pooling, interest optimization, netting, etc.) is an advantage.
• Prior experience in developing and launching new products and systems is an asset.

If you’re a passionate TB professional eager to drive innovation and make an impact, we welcome you to be part of our team. Help us shape the future of digital solutions across SMBC Global Transaction Banking Department, Asia Pacific!

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Job Description:

As a WFH Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across APAC region, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management, preferably within the recruitment or staffing industry.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Roles & Responsibilities

Job Description:

• Assess the creditworthiness of SMEs or Individuals in applying for loans or credit by analysing financial statements, credit reports, and other relevant data.

• Evaluate the potential risks associated with extending credit to customers or counterparties, considering factors such as their payment history, financial stability, industry trends, and economic conditions.

• Develop and implement credit risk policies and procedures to ensure consistent and effective risk management practices across the organization.

• Develop or utilize credit scoring models to quantify credit risk and make informed lending decisions.

• Monitor and manage the organization's credit portfolio, including identifying emerging risks, assessing portfolio performance, and implementing strategies to mitigate risk.

• Ensure compliance with relevant regulations and guidelines governing credit risk management, such as Basel III requirements or local regulatory standards.

• Communicate credit risk assessments and recommendations to senior management, stakeholders, and relevant departments within the organization.

• Make credit decisions, including approving or rejecting credit applications, setting credit limits, and negotiating terms and conditions of credit agreements.

Job Requirements:

• A bachelor's degree in finance, economics or accounting

• 8-10 years’ experience in credit risk analysis, underwriting, or portfolio management is often required, with increasingly responsible roles demonstrating a progression of skills and knowledge.

• Strong analytical skills are essential for evaluating financial data, assessing risk factors, and developing effective risk management strategies.

• A solid understanding of financial principles, including accounting, financial statement analysis, and credit risk metrics, is necessary for success in this role.

• Familiarity with credit risk management concepts, methodologies, and best practices is essential, along with an understanding of regulatory requirements and industry standards.

• Effective communication skills are important for conveying complex information, presenting recommendations, and collaborating with cross-functional teams

• The ability to pay attention to detail is crucial for accurately assessing credit applications, identifying risk factors, and ensuring compliance with policies and regulations.

• Strong decision-making skills are needed to evaluate credit risk factors, weigh potential outcomes, and make informed lending decisions that align with the organization's risk appetite and objectives.

• Proficiency in relevant software tools and systems used for credit analysis, risk modeling, and portfolio management is often required.

• Demonstrate integrity and ethical conduct in their decision-making processes, ensuring fairness and transparency in credit evaluations and lending practices.

Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices, Ability and desire for sales job with a confident and determined approach, Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment

About the Company

The client plays a crucial role in connecting suppliers of semiconductors and other electronic components with businesses across various sectors, facilitating the smooth flow of essential technology products. They are a subsidiary of global trading group.

Our client is seeking a highly motivated and experienced IT Assistant Manager/Specialist to join their dynamic team. In this critical role, you will be responsible for overseeing all aspects of IT infrastructure and support across their local and regional operations.

Key Responsibilities

Local IT Management

• Act as the primary IT point of contact for our client.
• Ensure compliance with all relevant IT regulations, including company-wide standards and internal our client's policies.
• Manage and troubleshoot IT-related issues, including network, PC, and Wi-Fi connectivity.
• Administer network and IP addresses.
• Maintain an accurate inventory of IT assets.
• Develop and maintain internal IT policies and procedures for our client.
• Manage relationships with external IT vendors and service providers.
• Collaborate closely with related company on IT requirements.
• Provide IT support for warehouse operations, including barcode printers and handheld terminals.

Regional IT Project Support

• Provide technical support to regional offices in Malaysia, Philippines, and Indonesia.
• Gain a comprehensive understanding of our client's overall network architecture.
• Communicate and collaborate effectively with HQ on IT issues.

Qualifications & Experience

• Diploma or equivalent in Information Technology or a related field.
• Minimum 5 years of experience in IT management or a similar role.
• Proven experience in managing local and regional IT infrastructure.
• Strong understanding of networking concepts (LAN/WAN, TCP/IP, etc.).
• Experience with PC hardware and software troubleshooting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel internationally to Philippines, Malaysia, Indonesia, and India.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

• According to the company’s long-term vision, formulate and integrate cybersecurity strategies into a companywide strategic plan by collaborating with cross-functional teams to design and implement secure infrastructure and application solutions
• Understand expectations of the company regarding continuous growth, establish concrete goals, and create mid-term strategies to achieve goals
• Drive the Global Cyber Defense Strategy, maintain ready forces and capabilities to conduct cybersecurity operations
• Anticipate future internal and external trends and implications and create appropriate cybersecuritymeasures
• Build understanding of cyber threats in each level. Develop detection & protection measures continuously, lead the technical solution implementations to be prepared to defend Santen from disruptive or destructive cyberattacks
• Ensure the security incident management process are executed properly by all parties by tracking the resolution process and making sure the known issues are addressed according to risk management methodology
• Lead the monthly operational meetings between SOC team and Santen, improve the overall process and ensure the KPIs are achieved
• Verify and continuously improve the Recovery Process performed during or after a security incident to ensure that it meets business requirements and is effective and practical
• Manage the Major Security Incident Management process, under Global Head of Information Security,and guide/train different stakeholders, including SOC team, DIT leaders and technical managers
• Support the Disaster Recovery and Business Continuity framework, initiatives, and execution
• Improve Santen’s cybersecurity maturity level by increasing overall awareness and providing security advice/insights on technical requirements to DIT and non-DIT leaders (both Information Systems and Industrial Control Systems global leaders)
• Lead global programs & project implementations, planning the delivery of risk mitigation solutions and answering technical questions, reviewing current security measures, recommending enhancements, and identifying areas of security weakness
• Perform technical risk assessments (IT & OT) of all new global solutions and third parties, identify potential gaps and make sound recommendations for mitigating the risks on a global scale
• Implement the Internal Cybersecurity Framework to support the state-of-art technologies and Santen regulatory and organizational requirements (ISO 27001, NIST, Data Privacy Laws)
• Implement and improve the Global Vulnerability Management Program focused on reducing the risk presented by vulnerabilities in Santen environment by continuously performing three core steps: Discovery, Reporting and Remediation
• Guide the technical teams (Global IT Infra, Regional IT Infra and Application teams, critical third parties) to make sure vulnerabilities are mitigated on a timely manner, perform the escalations on time
• Manage the global vulnerability scan and penetration test exercises
• Manage the relationship and contracts with the external suppliers to obtain the best value for Santen
• Determine the need for covering the risks on company’s threat landscape and continuously search for the most strategic product & services to deliver the needed capabilities
• Keep track of changes in Santen’s business, threat landscape, product innovations and rebalance according to the risk appetite
• Build and maintain robust partnerships with market leaders (e.g. Gartner, ISF) to deter shared threats in our industry
• Build close partnerships and implement efficient internal processes with business and technical teams to detect and mitigate threats before they can be exploited
• Lead projects to implement new cybersecurity solutions or frameworks by developing business cases or conducting opportunity studies when needed
• Understand projects and services specificities in a multi locations environment with many remote management situations
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs/SLAs in place or to be developed
• Maintain good working relationships with internal stakeholders globally, especially with Digital & IT management
• Support his/her Digital & IT peers in charge of infrastructure, service operations and business applications to provide the right information security advice or solutions allowing them to provide the contributions to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs in coordination with the governance in place. Challenge organization and governance in place to verify the company is obtaining best value and that vendors are meeting our information security needs and requirements
• Develop and own the budget proposal for the cybersecurity domain in accordance with the company guidance on budget directions
• Ensure financial governance and efficient use of resources to meet business objectives.
• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Perform ongoing security maturity level assessment to evaluate the effectiveness of security controls and explain the effectiveness to project teams, business stakeholders and senior management

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most effective way. Our global team of finance professionals partner with the business to provide trusted insights and forward looking analysis; accuracy; efficiency and control to frame and influence business decisions.

We are currently seeking a high calibre professional to join our team as a Senior Valuations Manager.

Principal Responsibilities

• Ensuring that the governance and controls of Fair Value are adhered to through Review and Oversight of all Fair Value Adjustments (FVA), Independent Price Verification (IPV) and Prudent Valuation Adjustment (PVA) for the following sub-areas within Rates business: Structured Rates, Structured Index Products, Private Credit
• Local management of staff in Hong Kong and close interaction and engagement with Valuations team across locations (principally London and Krakow)
• Key contact point for the Fixed Income Trading team in HSBC Asia Pacific and other key stakeholders (including other Front Office, Traded Risk, Operations, IT and other Finance teams)
• Lead and Participate in Valuations methodology, including global alignment and enhancements of processes and methodologies and keep abreast of industry information around this important asset class
• Drive the implementation of FVAs, IPV and PVA changes, engage the business on all matters regarding valuations and be a key contact for internal and external audit
• Drive engagement with other asset class valuation teams to increase consistency, quality and efficiency of related controls and processes
• Promote continuous improvement for all activities including increasing efficiency and controls through procedures/systems change process and leadership within PC transformation for your area
• Maintain HSBC internal control standards, including timely implementation of assurance, internal and external audit points
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the areas under management; specifically, Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
• Ensure full compliance with the Global Markets FIM

Qualifications

• Graduate degree, with experience of at least 8 years in Product Control or Valuations
• Demonstrable experience of Product Control and knowledge of Credit, Interest Rate products, accounting, valuations, controls, systems, models and markets
• Good understanding and appreciation of Regulatory requirements and guidelines for Valuation
• Outstanding communication and interpersonal skills, including the ability to articulate key valuation issues to Senior Stakeholders in a non-technical manner
• Strong analytical skills
• Highly adaptive controls mind-set
• Experience of leading projects to delivery
• Experience of building and maintaining strong relationships with stakeholders (at all levels of seniority)
• Experience of developing methodology and shaping policy for IPV / FVAs is a distinct advantage
• Experience of managing a team, especially across multiple locations, is an advantage
• Accounting qualification (ACA, ACCA, CA or equivalent) is an advantage

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

The Account Management team is a sales team and part of Meta’s Small Medium Business Group. The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions.

Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their business results on Meta through client-centric consultation, education, and support. Success in this position requires consultative sales, collaboration with team members and cross functional teams, a willingness to experiment and the ability to thrive in a dynamic, data-driven environment against tight deadlines while maintaining strict attention to details.

Responsibilities

• Manage a portfolio of clients, with a focus on driving revenue and year-over-year growth of the clients to hit or exceed their own revenue goal. Build mutually beneficial relationships with advertisers to grow their spend
• Influence and lead strategic conversations with businesses of all size and complexity
• Become an expert in Meta's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
• Drive product and best-practice adoption across the portfolio
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve issues

Minimum Qualifications

• Bachelor's degree or equivalent practical experience
• 4+ years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting
• Experience effectively prioritizing tasks and managing time, even under high-pressure situations and adapting to a fast-paced work environment with a passion for making an impact
• Account Manager will manage clients whose usual business language is English. Knowledge of English is essential for success in this role
• Experience articulating complex data stories, in simple language to customers via day to day communications and regular presentation
• Structured problem solving and quantitative analytical skills

Preferred Qualifications

• Knowledge of the media landscape of Australia & New Zealand and digital media is preferred
• Bachelor's Degree

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Manager/AM/Senior Executive, Marketing

We are looking for a qualified candidate who encompasses digital marketing and content writing competencies to support the Marketing & Sales team at the London School of Business & Finance.

Matrix reporting to Director of Commercial in India and Associate Director of Domestic Sales & Marketing, you will analyze market data, create digital ad copies, manage local events, and oversee brand identity development for the School.

If you are passionate about contributing to the education sector and would like to join an agile institute of higher learning, we would like to meet you.

Duties and Responsibilities

Digital Marketing Performance:

· Manage Google PPC, Social Media ads copies and Google Affiliate briefs that supports sales funnel/activities.

· Work with the HQ/overseas agencies and teams to deliver effective campaigns and manage the performance of all digital campaigns (PPC, Paid Social, Affiliates and Third Party websites), analyzing campaign data to improve results.

· Perform benchmarking of competitor offerings and analyzing market research/data on customer segments, customer profiles and journeys in support of developing effective marketing campaigns

Content Development and Design:

• Develop and implement an audience-first content marketing strategy and editorial plan across platforms (blog, social media, website, EDM).
• Create compelling narratives and copy (both long and short formats).
• Manage production of creative assets, from storyboarding to post-production.
• Lead website audits to ensure accuracy and ensure compliance with accreditations.

Communications:

• Support communications efforts by developing ad copies, speeches, and media relations.
• Assist with PR efforts, including media monitoring and outreach.
• Coordinate media invites, seating allocations, and RSVPs for events.
• Liaise with stakeholders for approval of key artwork, press releases, and other materials.

Project Management:

• Manage content-related and special projects.
• Provide detailed reports, insights and recommendations on the performance of products, channels and campaigns.

We are looking for a suitable candidate with the following qualifications and competencies:

• Graduate with a Bachelor’s/Master’s degree in business, marketing or communication.
• Prior experience in digital marketing campaigns (PPC, SEO, Affiliates, Google Adwords, Social Media, Google Analytics, CRM, CMS)
• Proficient in digital marketing channels and reporting tools, including Meta Business Manager, LinkedIn Business Manager, Looker Studio, Google Analytics.
• Excellent verbal and written communication skills, coordination and organization skills, with a customer-centric mindset.
• A self-starter with a team-oriented attitude, meticulous and thrives in a fast-paced environment.
• Familiarity with MailChimp, SEMrush, Salesforce, and design software

about the company

Established for over 70 years, the Client is a leading bank offering a full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the job

• Contribute to the formulation, implementation and delivery of the Branch’s operational risk management guidelines & procedures
• Constantly review Key Risk Indicators (KRIs)
• Ensure the accurate and timely completion of periodic Key Risk Indicator updates, Risk and Control Self-Assessment exercises and ad hoc reviews if any
• Review of local policies, standard operating procedures, change management plans, outsourcing arrangements etc
• Issue, Incident & Control Management which includes reviewing the completeness and accuracy of incident description, including potential / actual loss and regulatory breach (es) where applicable
• Work with respective Department Heads in planning Risk Control metrics and processes Outsourcing Business - Coordinate Service Level Agreement refresh to ensure SLAs are up-to-date
• Support Compliance duties which include conducting compliance review and gap analysis; monitor regulatory changes; managing AML/CFT framework including assessments and reporting
• Support regulatory inspections and audits
• Develop and plan for Business Continuity Planning (BCP) exercises
• Participate in Risk Committee meetings and provide regular insight on the location’s risk profile along with mitigation plans

skills and experience required

• Minimum Degree in a relevant discipline
• At least 5 years of Operational Risk experience within the Banking industry
• Familiarity with Outsourcing and Business Continuity Management practices
• Prior Compliance experience is a plus
• Excellent communications and stakeholder management skills
• Proficient in Microsoft Office applications

If you would like to find out more about this role, please click apply below. Alternatively please connect with Lynda Tan at https://www.linkedin.com/in/lynda-tan/
EA: 94C3609 / R1223887

Responsibility

• Understand the ERP product development process and assist in user requirement collection.

• Analyse customer development needs in the ERP system, and collaborate with developers and implementation consultants to ensure successful implementation.

• Prepare and maintain development solution documentation.

• Provide pre-sales support from a technical perspective, including product &technical solution proposals.

Requirements:

• Diploma or higher in a relevant field, preferably in Information Management, or a related discipline.

• Proficient in product planning and requirement analysis methods, tools, and skills.

• Familiarity with the ERP industry and products, especially in accounting.

• Strong business acumen, logical thinking, and analytical skills.

• Excellent communication skills in Mandarin and English, with the ability to interact effectively with Chinese counterparts.

• Capable of prioritizing tasks effectively during planning, design, and implementation phases.

please contact: [email protected]

About my client

I am representing a cutting-edge B2B fintech solutions start-up company with a myriad of offerings spanning trading, payments, and remittance across both digital and traditional assets.

As part of their business expansion, they are looking for a Business Development Manager to be at the forefront of financial technology, creating innovative solutions for a diverse range of industries

About the job

Reporting to the Business Development Director, your core responsibilities will includes

• Working closely with the senior management to plan and execute go-to-market strategies to identify, engage, and acquire new customers within the industries
• Develop and implement business development plans to drive sales growth and achieve revenue targets and build & maintain strong relationships with key stakeholders, decision-makers, and potential clients.
• Develop a robust sales pipeline, managing leads from initial contact through to successful deal closure.
• Present and promote our software solutions to prospective clients, highlighting the unique value they offer to the FX and CFD industries.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility and build relationships.
• Monitor market trends and regulatory changes within the FX and CFD space to identify new opportunities and challenges.
• Collaborate with internal teams, including product, marketing, and support, to align customer needs with the company's offerings.

Skills and experience required

• Experience in B2B software sales, with a strong focus on the FX and CFD markets.
• Proven track record of successfully developing and executing go-to-market strategies that result in customer acquisition and sales growth.
• In-depth knowledge of FX and CFD trading platforms, software solutions, and industry regulations.
• Able to work in a collaborative team environment where individuals take ownership of their responsibilities.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977)

Business Development Executive (F&B Industry)

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200 + Commission (quarterly) + AWS (Dec) + Bonus (June)
• Location: Senoko S Rd (Sembawang)

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Wealth Relationship Manager

Working Days & Hours: Flexible
Working Location: Flexible
Salary Range: $3000-$4000 Monthly Allowance + Commission

• Proven Track Record: Join a team with a consistent track record of guiding entry level consultants towards quantum growth in production and earnings within the first year of joining.
• Compensation Package: We offer a fair compensation package to ease your transition into the FA team, ensuring you are well-rewarded for your efforts.
• Recognition: Experience success and walk amongst giants with a cohort comprising 40% Million Dollar Round Table (MDRT) qualifiers, numerous Court of Table (COT) qualifiers and 2 Top of Table (TOT) qualifiers.
• Proprietary Platforms: Differentiate yourself from industry peers by leveraging our exclusive platforms, offering you unparalleled opportunities to expand your clientele and network.

Unique Selling Points (USPs) of Company:

• Transformation and Empowerment: We have the ability and a proven track record of propelling newcomers to remarkable heights within the first year.
• Guidance for Excellence: Benefit from the company ecosystem and guidance, propelling you to excel.
• Mentorship Opportunities: Gain insights from experienced consultants through our mentorship programs, fostering your personal and professional growth.
• Fair Compensation: Enjoy a fair compensation package to support your transition and reward your hard work.
• Client Acquisition Platform: Never worry about shortage of leads; we provide a robust client acquisition platform for you to build your clientele.
• Comprehensive Training: Benefit from extensive training programs that will equip you with the knowledge and skills necessary to excel in wealth management, financial advisory, business owner planning, estate planning, property advisory, re-financing and more.
• Allowance Schemes: Take advantage of our monthly allowance schemes to provide stability of income while you grow your career.
• Business Essentials: Receive state of the art IT tools and our proprietary applications that will help you navigate the required administration and paperwork with ease.

Job Requirement:

• Diploma in any field
• Training provided

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Your new company

This is a multinational technology firm.

Your new role

• Lead the implementation of ERP or other business applications, ensuring alignment with organizational goals.
• Manage end-to-end project delivery, including planning, execution, monitoring, and closure.
• Collaborate with diverse stakeholders across legal, finance, sales, and IT to ensure successful project outcomes.

What you'll need to succeed

• 4-5 years of experience as a Project Manager using SAP or MS365 Dynamics.
• Ability to adapt between hands-on involvement and strategic oversight, depending on the situation.
• Excellent communication skills in English, with a track record of working in global environments.

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.
• Various opportunities to learn and upgrade your skill sets
• Competitive remuneration package and benefits

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279