• Develop and implement financial plans, budgets, and forecasts aligned with the organization's strategic goals.
• Conduct financial analysis to assess the company's performance, identify trends, and forecast future financial outcomes.
• Provide insights and recommendations to senior management based on financial analysis.
• Prepare and present accurate and timely financial reports, including income statements, balance sheets, and cash flow statements.
• Ensure compliance with accounting standards and regulations in financial reporting.
• Communicate financial performance and key metrics to stakeholders, including senior management, investors, and board members.
• Identify and assess financial risks facing the organization, such as market risks, credit risks, and operational risks.
• Develop and implement risk management strategies to mitigate financial risks and protect the organization's assets.
• Monitor risk exposures and implement controls to manage risk effectively.
• Manage cash flow to ensure liquidity and meet financial obligations.
• Monitor cash balances, cash forecasts, and cash flow projections.
• Implement strategies to optimize cash flow, such as managing receivables and payables effectively.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• A genuine passion for sake and a desire to continually expand knowledge in the field.

Duties & Responsibilities

1. People Development and Successor Planning：Make sure the core competencies management of the company is in the place and followed up with successor and people development plan.

Ensure that continual development of all staff in HR department, in order to reach full departmental performance.

2. Organization Development：Review the organization structure together with line manager when necessary and give professional advice. Provide internal consulting and support team building processes.

3. Labor Compliance：Ensure the labour and ethics management of the company is compliant with labor requirements. Health & Safety Environment Compliance and Zero lost time injury control.

4. Recruitment：-To ensure the recruiting request is met according to the recruiting plan.
-To ensure internal recruitment is implemented at all level.

-To ensure PI, PLI survey and Job Pro are used in recruitment.
-Hiring procedure is followed.

5. Training Management：To make sure the yearly training plan exist based on the business needs and company goal. Make sure that after training evaluation and follow up is existed. Ensure On Job Training provides qualified and skillful operators to production.

6. Benefit & Compensation：Ensure Mercer system (job classification) is used and salary survey is done regularly. Competitive welfare is in the place to keep good employee stay.

7. Performance Appraisal & Bonus System：Facilitate performance appraisal system and ensure all relevant persons are trained in the system and appraisal skills.
Assist department managers on skills analysis and improvement and training where appropriate for their teams.

Ensure the bonus system is effective for performance improvement and employee motivation.

8. Employee Relation Management：Ensure that legislation and case law is interpreted and understood by management team and adhered to by company.

Ensure engagement satisfaction survey is conducted regularly. Improvement plan will be produced based on the survey. Produce or co-ordinate briefings to workforce. Facilitate workforce presentations.

Job Requirements

• At least a Degree in Business Studies with minimum 5 years of working experience in HR/Admin related capacity.
• Possess good interpersonal and able to communicate with all levels of the organization.
• Possess labor knowledge of Malaysia is added advantages.
• Good knowledge and experience in Employment Act and HR related matters.
• Able to liaise with government departments in relates to HR/statutory matters/issues.
• Proficient in both written and spoken in English, Bahasa Malaysia and Mandarin.

Self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

Contracts Manager

Our client is a prominent real estate developer based in Singapore, known for its expertise in property development, investment, and management. You will be responsible for overseeing the entire contracting process, from pre-tender to project completion.

Key Responsibilities:

• Oversee the pre-tender, tender, and contract management processes for development projects.
• Develop cost estimates and plans during the initial project phase.
• Prepare specifications and tender documents for the bidding process.
• Assess tenders and recommend the most cost-effective options.
• Track project costs, generate financial reports, and finalize cost reconciliations.

Requirements:

• Degree in Building or Quantity Surveying.
• At least 5 years of experience with a Quantity Surveying Consultancy/ Main Building Contractor.
• Proficient in Microsoft Office.
• Resourceful, independent, and able to work in a fast-paced environment.
• Strong negotiation and communication skills.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

ONLY SG/PR/Msian are welcome to apply.

Job Descriptions & Company Benefits

• Professional Consultation : Engage with clients to understand their needs, preferences, and budget. Provide expert advice on interior design and space planning.

• Work with our in-house draftsmen & designer : We (company) Provides our sales with the right tools such as draftsmen and 3d designer, as well as showroom(Changi) / in-house carpentry Factory(Changi), giving you an headstart with special prices & Under one block processing

• Proposal and Quotation Preparation: Prepare proposal with quotation for clients who assigned to you.

• Site Supervision and Coordination: Oversee the project's progress on-site & Update client, ensuring adherence to design specifications, quality standards, and timelines.

Our Ideal Candidate:

• Passionate about Interior Design & Providing quality service to our clients
• Basic experience with materials
• Possess work ethic and also positive & out-going attitude.
• Have basic experience in AutoCAD or SketchUp, or other relevant software.
• Have a minimum 3 years experience in Interior Design / Renovations.
• Able to speak & Write English.

Why Join Us?

• Attractive Remuneration: Full Commission based or Basic salary plus incentives (transport allowance , quarterly incentives and more) for qualified candidates.
• Incentive Trips & Annual Performance Bonus: Enjoy company incentive trips and annual performance bonus, and others allowances!
• Structured Interior Design Training: We provide intensive training and support to our team members at Reno bee pte ltd. We are committed to your professional development and offer opportunities for growth and learning, from beginner to advanced levels.
• Verified leads Provided: We provide high-quality, verified leads who are genuinely interested and serious about their interior design projects.
• Flexible Working Hours: We understand the importance of work-life balance. We offer flexible scheduling options and encourage open communication to ensure that you have the time and support needed to prioritize your family and personal life.
• Positive Company Culture: We are dedicated to building a positive company culture where you can thrive.

Join our team today and unleash your talent in a thriving and supportive environment. We are eagerly looking for individuals who are enthusiastic about interior design and would love to have you as part of our team!

We regret to inform that we have limited slots for this position, as well as a probation period before confirming.

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Responsibilities:

• Lead the Facilities Management (FM) team in full scope of FM hard and soft services
• Responsible for communicating department facility-related activities and projects to management
• Lead, plan and manage preventive, corrective and maintenance work schedules for the mall
• Review and monitor term contracts for all building services installations and facilities’ services
• Ensure compliance with the safety and statutory requirements for the mall and operations
• Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance
• Monitor and analyse the monthly utilities consumption trend to manage energy and water usage
• Track, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design, sub-division and fit-out works
• Maintain policies and procedures for the building operations, maintenance, administration, and management
• Prepare monthly management report, building circulars and approval papers
• Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs
• Attend and investigate critical issues/projects for follow up rectification

Requirements:

• Degree/ Diploma in Mechanical/ Electrical Engineering or equivalent
• Minimum 5 years of relevant experience in Real Estate, Facilities Operations Management
• Possess hands-on experience in Facilities Management, Project and Maintenance Operations include ACMV, Electrical and Fire Protection services
• Must be well-versed and experienced with good technical competency in M&E matters
• Candidate should possess Senior/ FSM certificate
• Candidate with certification in GMM/ GMFM has an added advantage
• Independent with good leadership traits and lead by example
• Hands on ability to lead the team on everyday operations and projects
• Ability to multi-task, an eye for details and perform under tight timeline
• A strategic thinker with strong analytical skills and critical path planning ability
• Positive disposition, resourceful and a team player
• Excellent interpersonal and communication skills

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

• Deploy successful marketing campaigns and own their implementation from ideation to execution

• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

• Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

• Build strategic relationships and partner with key industry players, agencies and vendors

• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

• Oversee and approve marketing material, from website banners to hard copy brochures and case studies

• Measure and report on the performance of marketing campaigns, gain insight and assess against goals

• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Havas Singapore is looking for an IT Manager, who will be responsible for managing all resources and activities related with IT Infrastructure to support our business and office in Singapore.

Excellent communication, interpersonal skills, good initiative, task management and prioritisation are the key factors to be successful in this role.

PRIMARY RESPONSIBILITES

• Ensure IT Infrastructure resources are available to the business, according to SLA agreed with the business side.
• Lead local IT team to perform and manage IT operation at its best on daily basis.
• Provide user support through IT helpdesk management and ticketing system, define proper prioritization and monitor issue handling and troubleshooting KPI.
• Act as local Information Security Officer to adhere to ISO27001:2022 certification requirements.
• Ensure the implementation of Global & Regional IT policies and procedures, including socialization and education to all stakeholders (users, executives, vendors, customers)
• Lead and manage IT projects with proper project management methodology
• Manage IT vendors in professional manners, transparent communication and compliance.
• Manage local VMs and Data Center under the perimeter of Singapore.
• Work closely with HR team for employee onboarding/offboarding, including top management special technical assistance if required.
• Manage local IT Budget and actual realization, and good coordination with Finance team.
• Provide regular report and proactively update of local IT projects status & operational, including escalation of issues on timely manner, to IT Director, SEA and CIO, APAC.
• Proactively identify areas for continuous improvement related with IT system and services.
• Adhere and promote compliance within IT department at all times.

REQUIREMENTS:

Qualifications:

• Minimum of a Bachelor Degree in Information Technology or engineering related fields from a reputable university.

Experience:

• Minimum 4 years solid IT Infra technical experience and 2 years as Manager level.

Technical Skills:

• Extensive capabilities in troubleshooting Windows & Mac based OS, including M365.
• MS Intune, Jamf Pro, Meraki, LAN/WAN management, DC management.
• Project Management

Personal Attributes:

• High standard level of communication with impact through verbal or written.
• Good initiative and ability to convert idea into concrete proposal and action plans.
• Good analytical thinking and problem-solving skills, ability to work systematically.
• Have positive mindset and self-motivated.

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we've won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

About the Role

As a Regional Product Manager for X STAR, you will be responsible for overseeing the standardization and alignment of servicing and collection processes across multiple markets in SEA jurisdictions. You will leverage your deep expertise in this area to ensure efficient operations, customer satisfaction, and effective risk management.

Job Responsibilities

• Drive the standardization of loan servicing and collection processes across the region, ensuring consistency in policies, procedures, and systems.
• Provide expert guidance on servicing and collection best practices, risk management strategies, and regulatory compliance.
• Identify opportunities to improve the efficiency and effectiveness of loan processes, reduce operational costs and enhance customer experience.
• Oversee the implementation of technology solutions to support servicing and collection operations, including customer portals, automated collection systems, and data analytics tools.
• Conduct UAT and live verification to ensure the quality of the system delivery.
• Develop and implement strategies to mitigate credit risk and manage delinquent accounts effectively.
• Track the performance of loan servicing and collection operations across the region and identify areas for improvement.
• Collaborate with local country product managers to ensure alignment with regional strategies and address market-specific needs.
• Liase with group stakeholders to make sure the products are delivered.
• Liaise with developers based in China for development and delivery of loan servicing and collection features and systems.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Minimum 3 years of experience in loan servicing and collection, preferably in a regional or global role.
• Deep understanding of loan servicing and collection processes, including customer communication, lending products life cycle, payment processing, delinquency management, and recovery strategies.
• Experience in digital banking or fintech.
• Knowledge of Agile methodologies and Waterfall.
• Proven track record of driving process standardization and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, including the ability to effectively communicate in English and Mandarin.
• Ability to work effectively in a cross-functional and multicultural environment.

Implementation Manager

Do you want to work as an Implementation Manager delivering customer focused solutions?

About us

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. We are certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

About the role

The Implementation Manager will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.

You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API’s and test cards and products to ensure they work as expected.

What you will be doing

· Building and managing relationships with all parties involved in implementation delivery

· Managing and delivering a portfolio of client projects and programmes

· Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved

· Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them

· Providing guidance to clients and third parties on integration with us

· Configuring our platform in both test and production environments

· Performing final “pavement testing” to confirm end-to-end configuration is correct and working as expected, and rectifying any identified issues

· Providing a smooth and effective hand over to the Operations and Account Management functions post implementation

· Creating and maintain a Thredd implementation plan including milestones, tasks, responsibilities and dependencies

· Scheduling regular progress calls with clients and third parties

· Advising on impact of potential challenges and delays as well as offering workarounds

· Ensuring all documentation is produced is of a high quality

· Identifying and managing risks and issues, and delivering owned tasks and actions

· Liaising with product and technical teams, raising JIRA tickets as necessary

· Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions

· Ensuring internal reporting systems are kept up to date

· Contributing to and delivering own internal continual improvement initiatives

· Maintaining internal documentation

· Acting as first line technical support and troubleshooting where issues are found

· Building deeper knowledge of the industry, business product and system capabilities

What you will bring

· Proven experience working in an Implementation role delivering focused solutions

· Fluent in English and 1 local languane

· Experience working in the payment industry and with card schemes would be desirable but not essential

· Proven project management skills

· Experience with JIRA and Salesforce – Desirable

· Strong communication skills with internal and external stakeholders

· Client facing and experience working with third-parties

· The ability to deliver multiple projects in parallel

Additional Information:

We employ a hybrid working model so you would be required to work from the Singapore office 50% of the time. Thredd operates in a secure environment and all candidates will be credit and background checked to the extent permitted by law. Work location is at 168 Robinson Road Capital Tower.

Responsibilities:

• Approach potential customers, build and maintain own specific relationship maps for your territory, incorporating both existing relationships and aspirational contacts.
• Manage current customer expectations while expanding reach and depth within the assigned territory.
• Negotiate favorable pricing and business terms with large commercial enterprises by emphasizing value and ROI.
• Demonstrate resourcefulness when tackling challenges that defy easy solution.
• Have intuitive sense of necessary steps to close deals and secure customer validation.
• Identify a comprehensive set of business drivers behind every opportunity.
• Ensure high forecasting accuracy and consistency
• Exhibit strong ambition to grow the business as a leader in the country, demonstrating high efficiency and motivation for career success.

Requirements:

• Posseses over 5 years of closing experience, with a blend of field sales in mid-market and enterprise segments, specializing in the Telecom and FSI sectors within the IT industry, as well as Government, Manufacturing, Retail and Transportation sectors.
• Previous experience with vendors or system integrators are added value.
• Sales experience in the software industry, with a preference for ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience.
• ITIL certificate is plus point.
• A strategic thinker who is proactive, goal-driven, and results-oriented.

Relationship Manager

About The Company

Sing Investments & Finance Limited has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking for motivated individuals with the experience and/or aptitude to grow our customer base. You will be expected to:

• Acquire and build a strong network of SME customers and boutique developers for loan products and credit facilities. For auto loan products, being familiar with Block Discounting, Floor Stock and Direct facilities would be advantageous.
• Develop new portfolios while increasing its profitability through cross-selling and referrals
• Achieve individual sales revenue and loan targets
• Analyse financial statements and structure credit facilities to ensure good credit quality
• Possess strong understanding of financial compliance and regulatory requirements

Requirements:

• Min Diploma level
• At least 2 years of relevant experience in a lending environment and working knowledge of mortgage loans in property development and/ land & construction loans
• Preferably with an established network of business contacts especially in the SME sector or tie-up with loan/ mortgage brokers. Strong ability to source and generate leads independently
• Good understanding of financial analysis is preferred
• Good writing, communication and interpersonal skills
• A self-starter and team player

*Corporate rank and remuneration will commensurate with experience. Only shortlisted candidates will be notified.

The company is seeking an experienced Project Manager with extensive experience in managing complex, large-scale projects from the ground up to completion. We are looking for a passionate and detail-oriented self-starter who has excellent communication, stakeholder and requirements management skills, and possesses a strong commitment to deliver end-to-end solutions according to stipulated deadlines.

Responsibilities (as Project Manager)

• Work with stakeholders to determine and define project scope and objectives
• Planning, overseeing, and leading projects to ensure they are completed in a timely fashion within stipulated deadlines
• Estimate resources needed to reach objectives and manage resources effectively and efficiently
• Develop and manage the necessary project documentation (e.g. project plans, schedules, reports, etc.)
• Manage relationships with clients and stakeholders, both internal and external
• Monitor progress and adjust strategy as needed to ensure the project meets deadlines
• Provide regular project updates about strategy, adjustments, and progress
• Optimise and improve processes and the overall approach where necessary
• Support production rollouts on an as-needed basis

Basic Qualifications

• Bachelor's degree in Computer Science, or a related field
• At least 1 year of project management and related experience
• Agile experience is a must
• Experience in managing large-scale projects throughout the full life cycle
• Experience with mobile, responsive and cross-platform applications is a strong advantage
• Experience with designing and delivering enterprise-level software is a strong advantage
• Experience in business process management or improvement is an advantage
• Project Management Professional (PMP) certification preferred
• Scrum Master certification (CSM/PSM) preferred
• Familiarity with tools, methodologies, and best practices for both project management and business analysis
• Proven ability to complete projects according to scope, budget, and timelines
• Strong ability to multi-task and manage various project elements simultaneously
• Proven capability to manage relationships with a diverse range of clients and stakeholders
• Strong interpersonal, communication (verbal and written) and conflict resolution skills
• Proven ability to solve problems creatively and improve processes
• Excellent analytical skills, well-organised, and with a keen eye for detail

-Develop and oversee financial plans, budgets, and forecasts in alignment with the organization's strategic goals and objectives. Analyze financial data and trends to provide insights and recommendations for improving financial performance.

-Prepare and analyze financial reports, including income statements, balance sheets, cash flow statements, and variance analysis. Ensure compliance with accounting standards and regulatory requirements.

-Identify financial risks and develop strategies to mitigate them. This may involve assessing market risks, credit risks, liquidity risks, and operational risks, and implementing risk management practices and controls.

-Manage the organization's investment portfolio, including evaluating investment opportunities, conducting financial analysis, and making recommendations for investment decisions. Monitor investment performance and adjust strategies as needed.

-Implement and maintain internal controls to safeguard assets, prevent fraud, and ensure the accuracy and reliability of financial information. Develop and enforce financial policies and procedures to maintain compliance and mitigate risks.

-Analyze costs and expenses to identify opportunities for cost reduction and efficiency improvements. Develop cost management strategies and monitor cost performance against budgetary targets.

-Provide financial insights and recommendations to support strategic decision-making and business planning. Collaborate with senior management to develop long-term financial strategies and initiatives.

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

1. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring that the team delivers value.

2. Project Leadership: Overseeing project execution, ensuring that it stays on track, meets deadlines, and adheres to the DTAS’s quality standards.

3. Project Team Management: Leading a team of consultants during project execution, providing guidance, mentorship, and support during project execution.

4. Problem Solving: Collaborating with clients and team members to identify key issues, provide recommendations, and design and implement solutions.

5. Communication: Proficiency in English is required, Effectively communicating findings, recommendations, and project status to clients and stakeholders through presentations and reports.

6. Business Development: Identifying opportunities for follow-up work or new projects with existing clients and contributing to proposals for new engagements.

7. Strategic Insight: Leveraging PTC solutions/industry knowledge/analytical skills to provide insights and recommendations that drive client success.

Requirements:

• Bachelor Degree holder or above
• 5 years or above PLM (Product Lifecycle Management) project service delivery management and service business development exp.
• Fluent in English, if can speak Thai would be a great plus.

About us

A member of Crowe Global, a top-10 accounting network, Crowe Singapore is an award-winning firm that leverages its core strengths in audit, tax and accounting to provide a full suite of professional services, serving the needs of start-ups, small and medium enterprises, public-listed entities, multinational corporations and financial institutions.

Job Description:

• Review Singapore corporate and individual income tax returns and computations and other tax-related statutory filings;
• Assist clients to manage tax controversies such as responding to tax authority’s queries;
• Leading a team in meeting all corporate, individual tax compliance and other tax-related statutory filing deadlines;
• Develop tax solutions and provide effective tax compliance and advisory services to clients;
• Participate in domestic and international tax consulting projects and follow up on all tax related matters through implementation; and
• Provide coaching and training to junior tax staff.

Requirements:

• Possess at least a Bachelor’s Degree in relevant discipline - Accounting, Tax or Business or ACCA;
• Minimum 6 years of experience in corporate and individual tax advisory and compliance, preferably with an international accounting firm;
• At least an Accredited Tax Practitioner (Income Tax) with the Singapore Chartered Tax Professionals is preferred;

Interested candidates, please send in your detailed resume and transcripts, indicating reason(s) for leaving past and current employment, last drawn and expected salary and your availability to:

Human Resource Department
Crowe Horwath First Trust

[email protected]