Job Description

• Assist FI Team to conduct in-depth KYC onboarding for banks and non-bank financial institutions.
• KYC support for various annual review/ transaction/ compliance queries for the banks’ existing FI/NBFI clients.
• Analyze screened adverse news to assess FI/NBFI clients’ Money Laundering Risk.
• Perform credit analysis on selected FI/NBFIs and conduct relevant industry outlook.
• New Counterparty ID creation.
• Take care of the bank’s own KYC package and provide support for various counterparty’s FI questionnaires.
• Provide FI Business activities, Events coordination support (Invitation, Schedule design and confirmation with guest, Logistics, etc).
• Vostro/Nostro Account Agreement/Documentation Negotiation with counterparty (on the job training ).
• Perform other duties and responsibilities as assigned by the Supervisor.

Requirements

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or any other relevant education.
• Strong communication and organizational skills, with the ability to interact with Chinese-speaking clients.
• Fresh Graduates with related internship experience are welcome to apply.
• Immediate availability will be an added advantage.

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

Hi,

Immediate Hiring!!

Key Responsibilities:

• Project management of SAP SuccessFactors implementation projects, accountable for project success
• 10+ years of relevant experience in information technologies project management, such as ERP or CRM
• Hands on experience in configuring Success Factor modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc)
• Stakeholder engagement - manages the relationship with all stakeholders
• Oversees deliverables quality
• Monitors progress and ensures that the project is delivered on-time, within scope and within budget
• Leads internal project team, monitors team tasks and progress based on agreed timelines
• Manages project risks and mitigation plans
• Manages project escalations
• Reports project status on a regular basis
• Creates and maintains comprehensive project documentation including plans and reports
• Committed to deliver customer satisfaction in challenging environments
• Strong functional understanding of the HR domain
• Experience in project management of HR systems
• Experience in HR process optimization and design
• Expertise in SAP SuccessFactors or other HR systems

Regards

Kshama

+91 9833964181

[email protected]

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24124

What will you do?

We are seeking a highly skilled and motivated Senior Software Quality Assurance Engineer to join our dynamic tech team.

In this role, you will be instrumental in ensuring the quality and reliability of our platform, working closely with cross-functional teams to implement robust testing strategies and drive continuous improvement in our development processes.

Test Strategy and Planning:

• Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.
• Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

• Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing.
• Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability.

Quality Assurance:

• Conduct contract testing with Pact.js to validate interactions between microservices.
• Perform thorough regression testing when bugs are resolved and new features are implemented.
• Collaborate with developers to ensure code quality and adherence to best practices.
• Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays.

Cross-Functional Collaboration:

• Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.
• Participate in agile ceremonies, providing QA insights and contributing to sprint planning.
• Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

• Identify, document, and track software defects using industry-standard tools.
• Conduct root cause analysis for critical issues and implement corrective actions.
• Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

• Mentor junior QA engineers, fostering a culture of quality and continuous improvement.
• Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

What are we looking for?

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

JOB DESCRIPTION – SENIOR CREDIT MANAGER

Provide strong risk governance, robust and balanced 2nd line challenge process for non-retail credit portfolios and to ensure business development within acceptable credit appetite and portfolio metrics.

JOB RESPONSIBILITIES

• Work closely with the first line by giving guidance on structuring credit facilities and regulatory requirements on credit policies.
• Provide recommendations for improving end-to-end credit process including guidance to business units through sharing sessions and transaction structuring alternatives to balance client and risk management requirements.
• Provide independent credit evaluation and make sound recommendations to improve asset quality while supporting business growth of the Bank.
• Manage the credit risk of the mid cap portfolio
• Exercise credit approval within own credit discretion
• Participate in various working groups / committees at Bank / industry / regulatory levels.

JOB REQUIREMENTS

• Bachelor’s degree in Banking and Finance / Business Administration / Economics or related discipline from a recognized university.
• Minimum 15 years of relevant credit evaluation & approval experience - well versed in credit analysis and financial modelling.
• Extensive experience in the mid-corporate/commercial banking credit space, with a strong emphasis on term lending, working capital financing and derivative products.
• Knowledge of credit underwriting best practices and compliance/regulatory issues, and
• Some experience of leading a team will be an added advantage.
• Good interpersonal and communication skills.

Job Description

• Lead in complex project/s throughout the global enterprise,
• Lead in leading project team members in the design, development, and delivery of technology and business solutions.
• Lead to prepare meeting minute, weekly presentation and daily tasks.
• Work closely with the stakeholders, steering committee, resource managers, vendors, business and IT team, senior management and executives across different time-zones.
• Lead to build schedules, establish communication plans, manage risks/issues, and measure or report project results.
• Facilitate creative efforts to resolve issues and develop quality deliverables to achieve corporate objectives.
• Partner with stakeholders and teams to prioritize project requirements and issue resolutions to ensure successful delivery of project scope.
• Lead in requirements gathering, defining functional/systems dependencies and managing the system/(s) implementation.
• Work in close collaboration with global PMO to ensure projects execution follows and adhere to project delivery methodology.

Min. required skills and experience

• Minimum of 8 years of experience in SAP project implementation as well as in support projects.
• Able to work independently, given assigned tasks.
• Ability to multitask and manage multiple deliverables at the same time.
• Tenacious and willing to work extra hours on some occasions, to complete tasks.
• Having SAP ECC6 / S4HANA implementation experience.
• Experience in Project Management with PM Certifications (PMP, Prince 2 or equivalent).
• Have a good knowledge of SAP Standard processes such as SAP Activate methodology.
• Advanced skills in Data & Analytics tools (i.e Excel Pivot, VBA, BI or others).
• Experience in a Professional Services industry and corporate industry.
• Experience with requirements gathering, customer or stakeholder relationship management, issue and risk management, project and organizational change management and IT vendor and partner management.
• Knowledge of IT infrastructure and architectural technology concepts and components would be an advantage
• Drive projects from original concept through final implementation, and smooth handover to on-going support team.
• Good communication skill

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Oversee management of patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Actively source and strategies to smoothen operational flows and enhance patient experience
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Work closely with business development team in sourcing and maintaining corporate relationships
• Contribute to marketing efforts, including promotions and awareness campaigns
• Oversee hiring and training of staff
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Oversee clinic finances including accountability for profit and loss of clinic
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Ensure compliance with healthcare regulations, policies, and procedures
• Monitor clinic performance metrics and develop improvement plans when necessary
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

Roles & Responsibilities:

• Legal support services within the CAO group of companies which may include drafting, reviewing and negotiating of various types of commercial contracts including contracts involving the sale and purchase of oil products, charter-party agreements, storage leases, corporate guarantees, letters of intent, multi-party settlement agreements, financing documents, supply agreement and logistics agreements, insurance contracts;
• Legal support to associated companies: Review of all legal documents, board resolutions, shareholders' resolutions, and by-law amendments;
• Projects Investment-related: Assist in the review of investment-related transactional documents which may include the review and negotiation of non-disclosure agreements, terms of engagement of professional advisers, legal due diligence reports, joint venture agreement, long-term storage agreement, land leases and other related documents, liaise with external legal counsels or other professional advisers and coordinate with other parties involved in the project;
• Disputes Resolution: Manage legal disputes including any demurrage-related disputes, and assist with drafting of relevant reports to the Management and providing updates and progress on the disputes， where necessary;
• Others: Plan, organise and coordinate legal knowledge/information sharing sessions for all personnel of the Company. Assist in the drafting and/or updating of contract templates;
• Other ad-hoc duties as assigned by the Head of Legal and Compliance.

Requirements:

• Recognised degree in law, preferably admitted to the Singapore Bar or a common law jurisdiction;
• At least 3 years post-qualifying experience in an established law firm or general corporate and commercial work in a corporation, preferably as a legal counsel in an in-house environment in the energy industry;
• Excellent people skills and communication skills;
• Strong attention to details and effective analytical skills with ability to understand complex information and apply logical reasoning and assessment;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to deal with multiple priorities;
• Excellent command of the English and Chinese languages (as the position needs to frequently communicate with English/Chinese-speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

At OCBC, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and will to succeed, rise to the challenge today!

The incumbent is responsible for project delivery, provide deep coaching to instil the project management / agile principles and values to ensure consistent practices are communicated across teams.

Key Roles & Responsibilities

Project Management:

• Establish project plans, resources, budgets and time frames, and assign tasks
• Identify, track and communicate project progress, milestones, deliverables changes and dependencies within the schedule, costs, issues and risks
• Manage team’s performance of project tasks, provide technical advice and guidance, schedule assignments and training for development, prepare performance appraisals
• Coordinate project activities across multiple teams in a matrix organization
• Secure acceptance and approval of deliverables or revisions to the project from the project sponsor and stakeholders
• Ensure work deliverables are in compliance with bank policies and regulatory requirements.
• Plan for and oversee preparation of documentation of each project phase (business requirements, functional specification, project plan, test strategy, test plan, etc), training and support in new/modified applications.
• Plan and conduct the Project Steering Committee Meetings for regular updates to Project Sponsors and Key Senior Stakeholders
  Domain Knowledge:
• Knowledge in Securities Domain – At least one of these areas – Trading Platform - Order Management, Execution Management, Post Trade Systems and Data Management is essential.
• Experience in handling Datawarehouse (EDW) and/ or Hadoop related Projects is essential.
• Understanding of technical aspects of system integration in a mix technology environment.

Requirements

• Tertiary education required – University Degree in Computer Science or Equivalent.
• Over 10 years in project management in IT bank delivering projects exceeding S$ 1 mil
• Over 5 years in Program / Large Project Management
• Certification or formal training PMP, CSM, CPO, SAFe in project management is an advantage.
• Self-starting with strong leadership and team building skills
• Effective Communication and Presentation skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholders
• Good financial literacy to be able to manage Project Budget effectively
• Effective Problem solving and Conflict Resolution capabilities

Other Attributes:

• Strong knowledge and proficiency in APAC Equities & Futures market & Knowledge in Derivatives, FX and Fixed Income are highly preferred.
• Implemented Projects or Experience in Oracle, PL SQL database platforms, MQ, JBOSS and Control M

Job Description

Sales Enablement

• Create and manage sales enablement materials, including product demos, pitch decks, case studies, and competitive intelligence to empower the sales team
• Lead cross-functional collaboration with product management, customer strategy, marketing, and sales teams to ensure a seamless flow of product updates, feedback, and insights that influence both product development and sales strategies
• In conjunction with customer strategy, conduct ongoing market and competitive analysis to understand customer needs, market trends, and the competitive landscape, providing insights that shape sales positioning and tactics
• Collaborate with product and sales to deliver product positioning, key differentiators, for new product launches, to ensure effective and aligned communication across channels (events, presentations, marketing collateral)
• Oversee Asia requirements and process to utilize the Center of Excellence for creative assets from concept to final product to support all go-to-market activities for product launches
• Prioritize creative briefing and creative requests in line with product roadmap planning
• Proactively take inventory of the current set of creative marketing assets, ensuring assets in use follow brand guidelines and increase awareness for all lines of business. Ensure marketing assets are attractive and resonate with our target audience.
• Prioritize digital asset management for both sales teams and their customers via our sales enablement platform (Highspot) and our customer portal
• Plan and support internal training sessions for Asia commercial teams

Planning and Execution

• Drive product marketing support for an ever-evolving product roadmap
• Use excellent organizational skills to map detailed lists of assets required to support every product on the roadmap
• Proactively drive marketing planning with product and sales teams in the region
• Manage a dynamic product launch schedule against a timeline

Customer Marketing & Events

• Cultivate and manage positive relationships with customers across the region
• Developing strategic customer and product value propositions, messaging that map to our product roadmap that resonates with our target audience.
• Concept and coordinate creative approach, strategy and execution of multi-channel email and social media campaigns that resonate with Asia L&W customers
• Strategic planning, execution, and management of high-impact events, ensuring seamless operations, stakeholder alignment, and measurable outcome
• Coordinate and align cadence for customer comms with sales and customer strategy, with an emphasis on consistency and roadmap alignment

Stakeholder Management

• Keep stakeholders informed about marketing initiatives, progress, and performance through regular updates and clear reporting.
• Actively seek input from key stakeholders (such as sales, customer product, and leadership) to ensure marketing efforts are aligned with their priorities and objectives.
• Collaborate with cross-functional teams to ensure alignment of messaging, and position reflects the overall vision and goals of the organization
• Set realistic goals and timelines, and addressing any concerns or objections to ensure buy-in and support from all relevant parties

Digital Marketing

• Enhance online visibility for good news, product launches, and partnerships in the region through the following:

1. Develop and coordinating social media content for sales reps and the official corporate account, with an emphasis on LinkedIn
2. Help lead adoption of emerging technologies and platforms to accelerate L&W digital programs

Requirements

• 10+ years of experience in a professional marketing function, i.e., Product Marketing, Casino Game Marketing, Brand Management, Product Sales, etc.
• Strong knowledge of the business and long-term strategic goals
• Ability to analyze external factors influencing product performance
• Strong project management and leadership skills
• Demonstrated ability to work effectively in a diverse work group
• Excellent written, verbal, and interpersonal skills
• Ability to multi-task
• Strong problem-solving skills
• Strong analytical skills

We seek an experienced and motivated construction project manager to join our dynamic team. As a construction project manager, you will be responsible for planning, coordinating and managing construction projects for our firm.

Your responsibilities will include developing and managing project budgets, creating detailed schedules and overseeing resource allocation to ensure optimal execution. You will conduct regular site inspections, review construction plans and specifications, identify potential risks, implement proactive measures to mitigate them and verify that all the work is performed to the highest quality standards.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 10+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations of Singapore.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.
• Fluent in Mandarin and English.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in Singapore.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

BitDATA Exchange is growing our institutional sales team and looking for passionate, driven individuals with experience liaising with institutional clients.

This role will leverage relationship development and account management skills, process creation and management ability to educate, introduce and inspire new investment with major institutional clients and high-net-worth individuals from a global market.

What you will do:

· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behaviour, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

The Candidate:

· At least 3 years of working experience in sales and client services function with an international financial background in banking, investment etc.

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.

· Strong communication, ability to be flexible in various situations, excellent relationship maintenance and sales skills, and ability to work under pressure.

· Detail-oriented, results focused individual who can work with minimal supervision.

· A good understanding of assets/ blockchain space.

· Good proficiency of English, and conversational Mandarin is required to liaise with counter parties.

Conditions

• Be a part of the future of finance technology

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Competitive salary and commission structure

• Hybrid work arrangement

Job Description

• Design and execute testing programs in accordance with the applicable local regulations and Head Office requirements.
• Analyze and document observations and discuss with business/process owners and stakeholders to confirm factual accuracy.
• Prepare Compliance Testing reports on review outcomes and findings. • Validate effectiveness of remediation plans to address the risks/root causes identified and ensure proper closure.
• Consolidate results of testing programs and compliance reviews for management reporting.
• Track and report remediation status for LCD-related audit issues to the Internal Audit Department.
• Prepare regular/ad-hoc management reporting.
• Participate in ad-hoc projects as assigned.
• Conduct Compliance trainings as assigned.

Job Requirements

1. Degree holder, preferably in business, banking, or finance and professional qualification in financial crime, finance or auditing such as CIA, Diploma in Compliance or CAMS will be preferred.
2. Experience in Audit/Assurance/Compliance Testing function, process control, operational risk management and strong data analytics background will also be considered.
3. At least 1 year of related work experience
4. Good understanding of MAS Notices and Guidelines relevant to BOCSG business areas or AML functions will be essential.
5. Demonstrate strong interpersonal skills and ability to work collaboratively with key stakeholders and business partners in other functional units.
6. Strong communication and report writing skills including the ability to articulate complex issues clearly and succinctly.
7. Able to understand Chinese / Mandarin in order to communicate with Head Office.
8. Team player and demonstrated ability to multitask and work independently.
9. Excellent time management and problem-solving skills with track record of adhering to timelines.

Job description:

• Sales Manager in the Transit business segment to expand the company phenomenal growth in the transit payment and fare collection business in the global market

Account Management & Development

• Be the lead point of contact for matters specific to the assigned sales accounts
• Build and maintain strong, long-lasting with the sales account personnel
• Negotiate contracts and follow up towards closing of agreements
• Prioritize and plan the company’s work activities within customer project scope and timeline
• Ensure timely and successful delivery of our solutions according to customer needs and objectives
• Constantly explore new business opportunities or offer new business ideas to customers to expand mutual growth
• Forecast and track customer account metrics (eg. quarterly sales results and annual forecasts)
• Ensure timely billings to customers

New Business Development

• Actively engage potential clients to update offerings, understand needs, and acquire market intelligence.
• Win new clients by closely following up on actions to clients’ requests, including quotations, proposals, bids, orders, contracts, and specifications.
• Prepare and submit for selected public tenders.
• Coordinate with relevant teams within the company – project management, R&D, and operations – to ensure timely and satisfactory responses to customers.
• Participate in trade shows and industry conferences to collect market intelligence and network with relevant industry players

Requirements:

• Diploma/Bachelor’s Degree holder
• At least 3 years of experience in B2B sales or business development
• Working experience in or account management experience on markets such as the transport authorities, public transport operators, transit system integrators, financial institutions, FinTech (eg. payment gateway provider, payment schemes)
• Regional experience especially in Asia is preferred
• Experience in reviewing and negotiating commercial contracts
• Background or knowledge in software and electronics/electrical engineering will be an added advantage
• Result-driven and strong desire/ initiative to learn and source for information
• Good communication skills – able to present and influence others, active listening
• Good project and time management skill.

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Job role: Assistant Manager to Manager (Insurance Broking)

Department: Major Corporate, Howden Singapore

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR RESPONSIBILITIES:

· Manage and develop a portfolio of client accounts

· Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions

· Preparation and presentation of insurance proposals, quotations and renewals

· Handle client inquiries and resolve issues

· Collaborate with underwriters and other internal teams to deliver best solutions for clients

· Conduct regular reviews of client accounts to ensure optimal overage and identify opportunities for cross-selling and up-selling

· Stay updated on industry trends, regulatory changes, and market conditions to provide informed advice to clients

· Foster a cohesive and collaborative team culture within the division as well as across the company

JOB SCOPE

· Demonstrate knowledge and expertise in Corporate Insurance, specifically in Property and Casualty; additional experience in Marine and Construction insurance will be advantageous.

· Analyse client needs and risk exposures specific to these industries and recommend appropriate insurance products and services

· Ensure compliance with industry regulations and standards in all dealings with clients and insurers.

OUR REQUIREMENTS:

· Enjoys working with people and building relationships with people

· Meticulous and mindful of deadlines

· Detail-oriented with strong organizational and problem-solving skills

· Ability to work independently and as part of a team

· Experience in Corporate insurance with a minimum of 5 years in an insurance or broking firm or similar capacity

· Experienced in MNC accounts and/or handling tenders will be an advantage.

· A diploma / degree holder in any discipline and/or professional insurance qualifications, i.e. ACII, DGI or BCP, PGI, ComGI Certifications

· Applicants keen on a career change, and have applicable experience from related industries, may apply.

· Good understanding and knowledge of local statutory insurance requirements

YOUR BENEFITS AND SALARY:

· Commensurate with qualification and experience

· Working in a collaborative environment with excellent learning opportunities

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Casework Management

• Lead complex case management and psychosocial interventions.
• Provide guidance on high-risk cases and collaborate with multidisciplinary teams for optimal care delivery.

2. Team Management

• Oversee and manage the social work team's performance, workload, and case assignments.
• Conduct audits and monitor performance metrics such as case turnaround and documentation quality.
• Provide supervision, mentorship, and professional development to staff, including conducting annual appraisals.
• Approve financial assistance recommendations (e.g., Medifund, subsidy deviation) made by the social workers.
• Foster a supportive, collaborative team environment and ensure alignment with organizational priorities.

3. Community & Stakeholder Engagement

• Build and maintain relationships with community organizations, healthcare providers, and government agencies to enhance service delivery.
• Collaborate with multidisciplinary teams to ensure comprehensive resident care.

4. Program & Service Development

• Develop, implement, and evaluate social work programs, including group work and counseling services for residents, families, and staff.
• Lead program assessments and monitor staff performance and program outcomes.

5. Professional Development

• Represent the organization at external meetings, conferences, and events.
• Ensure continuous professional development for self and staff by attending industry events, training sessions, and case discussions.

6. Administrative Oversight

• Ensure compliance with organizational policies, procedures, and regulatory requirements.
• Manage administrative functions, including staffing schedules, leave approvals, and financial assistance processes.

Qualifications & Requirements

• Bachelor's or Master's degree in Social Work
• Minimum of 5 years of relevant supervisory or managerial experience in Social Work
• Strong leadership and team management skills, with the ability to motivate, supervise, and develop staff
• Familiarity with relevant regulations, compliance requirements, and financial assistance programs (e.g., Medifund, subsidy deviations)
• An accredited Registered Social Worker by the Social Work Accreditation and Advisory Board

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706