International Business Manager

Responsibilities

• Handle International Business Sales for the respective products and solution.
• Involved in international business development strategies and plan and drive the execution.
• Involved in Sales Management in the Defence, Engineering or International industry.
• Delivery of the sales order target and future growth for international business plan
• Keep track and report performance of sales target achievement, performance and gain insight and assessment against goals
• Channels and strategic partnerships creation, new customers account creation and relationship management
• Involved in handling International leads and opportunities creations
• Coordinates with line of businesses/business units to meet account performance objectives and customers’ expectations

Requirements

• Proven track record of international sales and/or business development track record in a Government and Commercial Industry.
• Strong in handling sales channels/accounts and partnership creation and relationship management.
• Demonstrate experience in new account creation and account management
• Prior experience in International Sales/orders forecasts and strategic planning.
• Working location is in Jurong East/Ang Mo Kio
• Singaporeans Only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

A Food and Beverage Manager is a professional who is responsible for managing and overseeing all food and beverage operations in a hospitality establishment. They are in charge of ensuring high-quality service, effective cost management, and guest satisfaction.

F&B Manager Responsibilities:

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

Position: IT Infrastructure Project Manager

Period: 12 months (subject to renew)

Salary: Up to $8000 per month + 1 month completion bonus

Salary range to be determined based on years of experience, last drawn vs expectation

Hour: 8:30am – 6pm (Mon-Thu); 8:30am - 5:30pm (Fri)

Location: Labrador Park

Details:

The temporary staff to be recruited will provide project management. The staff will perform the following:

1. Oversee the implementation of the upcoming IT infrastructure project and keep track of the project progress;
2. Facilitate project meeting and presentations to keep all parti es informed and engaged;
3. Ensure that all project deliverables meet quality standards and contractual obligations;
4. Project risk management to monitor, identify potential risks and develop mitigation plans; and
5. Ensure all aspects of the project are completed and documented.

Requirements:

1. Bachelor's degree in a related fi eld such as Computer Science, Information Technology, or Engineering.
2. Min 5 years of experience in Infra related projects
3. Professional Certifications (preferred):
4. Project Management Professional (PMP)
5. IT Infrastructure Library (ITIL) for IT service management and/ or
6. Certified Information Systems Security Professional (CISSP) for cybersecurity knowledge

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) | R23112910
ScienTec Consulting Pte Ltd |11C5781

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

· Supervising a team and ensure smooth operation

· Responsible for the sales of products

· Handle inventory management, housekeeping and merchandising

· Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

· Process payments by totaling purchases; processing cash or other credit cards

· Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

· 6 days roster based (retail hour 11am to 10pm)

· 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

• Social Media Management
• Digital Ad
• Prior experience working with social media agencies

Job Scope:

• Assist to develop and implement social media strategies, to increase brand awareness, engagement, acquisition, and usage of the Group’s products and services
• Collaborate with appointed agency to develop engaging social media content
• Propose appropriate social media content and media buy strategies
• Manage ad campaigns to optimise FB/IG ads within campaign budget
• Analyse campaign performance, focusing on improving performance and ad ROIs, and tracking relevant metrics to measure campaign success
• Review quarterly reports (from appointed agency) to track performance and identify areas for improvement and opportunities
• Consolidate and provide data for reporting purposes and to benchmark results against industry standards
• Work with agency to manage social media queries, ensuring that customers’ issues are addressed
• To keep abreast of the latest social media trends, tools, and best practices
• Work with stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Assist in ad-hoc duties as assigned

Requirements:

• Possess a Degree in Marketing / Communications or related discipline
• Possess at least 5 years of Marketing / Communications experience including 2 years in social media management
• Experienced in managing digital ads including Meta ads (FB and IG), Tik Tok, Google ads, etc
• Prior experience working with social media agencies
• Strong understanding of social media platforms and their respective audiences
• Proficiency in graphic design software (Eg Photoshop, Illustrator, InDesign, etc.)
• Proficiency in social media management tools (especially Meta Business Suite)
• Knowledge in video editing tools is advantageous thou not mandatory
• Some familiarity with SEO and web traffic metrics.
• Possess the ability to generate innovative content ideas, creative thinking and strong analytical skills
• An independent team player who is resourceful and able to multitask and thrive in ambiguity
• Strong written and verbal communication skills

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Responsibilities:

• Identify potential clients and initiate contact to explore new business opportunities.
• Assist in developing and executing sales strategies to achieve company growth targets.
• Achieve sales objectives in assigned markets
• Actively manage distributors on plans and executions
• Manage advertising and promotion budget, pricing, incentives, claims
• Strong plans to achieve business objectives
• Manage forecasts, orders, customer and market issues
• Conduct thorough market research to identify new business opportunities, trends, and potential markets within the industry.

Job Requirements

• Min 3-5 years of relevant experience
• Self motivated, proactive, results oriented
• Bilingual in English & Mandarin to liaise with Mandarin speaking counterparts
• Willingness to travel for assignment

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road.

They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services and amenities, and uphold high standards of service quality.

Key Responsibilities:

• Supporting daily operations within the Guest Experience team, aligning departmental objectives, fostering teamwork, and meeting key performance indicators (KPIs).
• Creating exceptional guest experiences by exceeding expectations, including personalized attention for VIPs.
• Leading and training the Guest Experience team, ensuring staff are equipped and guided to perform effectively.
• Mentoring new team members to enhance their skills and confidence in their roles.
• Conducting pre-shift briefings to highlight VIP arrivals and special events for the day.
• Sharing innovative ideas and suggestions for continuous improvement in guest service.
• Managing the front desk queue, assisting with arrivals, and facilitating express check-outs.
• Welcoming guests upon arrival, addressing inquiries and complaints efficiently, and providing exceptional service.
• Gathering and sharing guest feedback with the Guest Experience Manager to enhance service delivery.
• Addressing complaints promptly, taking appropriate action, and escalating complex cases when necessary.
• Building relationships with VIPs and regular guests by recognizing preferences and ensuring personalized service.
• Coordinating with relevant departments to arrange amenities for special occasions like birthdays or honeymoons.
• Responding promptly to calls and email inquiries, updating guest profiles, and communicating special requests to relevant teams.
• Handling mail, packages, and other guest-related services as required.
• Remaining composed during emergencies or peak activity and adhering to safety procedures.
• Participating in daily briefings, shift handovers, and team meetings to ensure smooth operations.
• Staying updated on hotel products, services, promotions, and local tourism offerings to assist guests effectively.
• Demonstrating an environmentally conscious approach to tasks and responsibilities.
• Proficiently using hotel operating systems such as OnQ PM, Kipsu, and HotSOS.
• Performing other duties as assigned by the Guest Experience Manager or Front Office leadership.

Qualifications and Skills:

• A minimum of 4 years’ experience in the hospitality, leisure, or retail sectors.
• Strong organizational and problem-solving skills with a calm and efficient demeanor.
• Excellent communication and presentation skills.
• A passion for delivering outstanding guest service.
• Resilience, accountability, and the ability to handle high-pressure situations.
• Flexibility and adaptability to various work scenarios.

The role welcomes individuals who are also looking to enter the hospitality sector and transiting from adjacent roles in Air Service Crew, Luxury Retail, and even Guest Relations/hosting in F&B.

Our client is seeking an experienced Assistant Production Manager to lead a dynamic team of assembly operators. The successful candidate will have a solid background in factory assembly operations and a strong understanding of LEAN manufacturing principles. This role requires a hands-on leader who is passionate about continuous product improvement and driving operational excellence. Performance incentives will be provided for exceeding key production targets.

Responsibilities:

• Lead and manage a team of assembly operators, ensuring production goals and timelines are met.
• Oversee day-to-day factory operations, maintaining high standards of efficiency and product quality.
• Implement and promote LEAN manufacturing processes to enhance productivity and reduce waste.
• Identify opportunities for product improvement and actively contribute to problem-solving and process optimization.
• Collaborate with cross-functional teams to ensure smooth workflow and address any production-related issues.
• Monitor team performance and provide coaching to assembly operators to ensure high-quality output.
• Uphold safety protocols and ensure a safe working environment for all production staff.
• Develop strategies to meet and exceed key performance indicators, with incentives tied to production targets.

Requirements:

• Proven experience in a factory production environment, with a focus on assembly operations.
• Strong leadership skills, with experience managing teams of assembly operators.
• Knowledge of LEAN manufacturing processes and product improvement methodologies.
• Ability to lead by example, motivating team members to achieve operational excellence.
• Excellent problem-solving skills with a proactive approach to identifying and addressing production challenges.
• Strong organizational and time management skills to ensure efficient workflow.
• Prior experience working with performance-based incentives is an advantage.
• Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.
• Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License: 19C9782 (Cultivar Asia Pte Ltd)

EA Personnel: R1326341 (Ng Zhenyu)

Email: [email protected]

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Review, co-ordinate and the project management of all sustainability programs for DCs.
• Advise DC Operation Managers on all aspects of the Data Center’s LEED/Green Mark certification process.
• Help to review and to contribute towards ensuring respective DC designs meets LEED/Green Mark principles including industrial best practices.
• Work with cross-functional teams to track and analyze energy and water consumption in respective DCs and to identify potential wastage, thereafter, to recommend improvements to be undertaken for existing facilities.
• Development and track sustainability KPIs reports and to ensure continuous improvement are executed to improve the respective sustainability metrics that will be incorporated into the sustainability report.
• Ensure the reduction of carbon footprint of existing DCs for all natural resources including but not limited to energy, water and building material.
• Contribute to develop sustainability policies and processes templates.
• Lead all sustainability management review programs to improve energy and water efficiency, utilities consumption, the minimization of wastage and waste recycling.
• Liaise with cross-functional team to obtain utilities consumption, waste recycling and waste disposal data to establish monthly reporting.
• Assist in green energy procurement programs including bidding process
• Perform site audits and conduct analyses to increase efficiencies, promote renewable resources and sustainability programs
• To continuously acquire information about industry sustainability practices, standards and guidelines, and local regulatory requirements. To distill and to share with Product, Project and Engineering teams during regular team new sustainability trends and outlook.
• Proactively review and investigate new technologies that may be utilized in new DCs and/or enhance existing DCs
• Develop respective business cases for new sustainability projects which will include initial financial investment and payback periods considerations.

Skills for Success

• Relevant degree in Environmental Studies, Energy and Sustainability, Engineering (Mechanical or Electrical).
• Proven work experience and exposure to sustainability projects (minimum 8-10 yrs)
• Conversant with typical mechanical and electrical systems used in a DC (e.g. cooling systems, generator, UPS, etc.)
• Possess Green Mark AP and Singapore Certified Energy Manager (SCEM) certifications. LEED accredited professional is preferred.
• Possess good leadership skills and problem-solving skills as well as a good team player.

Primary Duties and Responsibilities:

•Instructing crew members on proper handling practices and excellent customer service

•Implementing food handling and safety guidelines

•Overseeing the daily activities of the Crew Members

•Scheduling work shifts and ensuring that the Crew Members report on time

•Ensuring that the store and kitchen equipment are in proper working order

•Keeping a track of store supplies and placing orders for new stock

•Addressing customer queries and complaints

•Advising customers on menu items and other pricing details

•Training and mentoring new Crew Members

Experience and Qualifications:

•Minimum 5 years of experience as a Crew Leader or Crew Member in the F&B industry

•Holding a valid food handler’s license or certification in food safety mandatory

•Complete knowledge of various food handling practices, guidelines, and industry standards

•Excellent organizational and time management skills

•Strong communication and interpersonal skills

•Good analytical and problem-solving skills

•Highly motivated, hygienic, and detail-oriented individual

•Excellent leadership skills

•Ability to work in a fast-paced environment and handle stressful situations

•Ability to offer excellent customer service

• Working Location: Beach Road
• Mon - Fri: 9am - 6pm

What you'll be doing

• Managing the day-to-day financial operations, including accounts payable, accounts receivable, and payroll processing
• Preparing and analyzing financial reports, budgets, and forecasts to provide valuable insights to the leadership team
• Ensuring compliance with relevant financial regulations and internal policies
• Developing and implementing financial strategies to improve efficiency and profitability
• Collaborating with cross-functional teams to support business decision-making
• Supervising and mentoring the finance team to foster a high-performing and engaged workforce

What we're looking for:

• At least 5 years experience in a finance or accounting role
• Strong knowledge of financial principles, accounting standards, and regulatory requirements

What's Next:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Jere Ng Kheng Yin
Registration Number: R24124990
AlwaysHired Pte Ltd
EA Licence No: 24C2293

✓ Construction Project/Term maintenance work planning, co-ordination and execution of

matters and issues arising from the project/Maintenance Term Contract

✓ To attend, provide information & provide proposals (if any) and updates when liaising

with clients, consultants & relevant authorities for the implementation of the project

handled

✓ Liaise with sub-constructors, vendors, clients to ensure smooth progression and timely

completion of quality works in accordance to schedule within required

regulations/contract specifications

✓ To build and maintain strong, long-lasting client relationship and meet client’s

satisfaction

✓ To prepare and submit reports as required by consultants and clients

✓ To monitor project cost including variation works if any

✓ Ensure workers adhere to safety regulations and are in a safe working environment

✓ To coordinate and work with other departments and vendors

✓ To ensure all Quality Documentation is implemented and maintain

✓ To engage in project/term contract work and ensure successful completion as well as

hand over of projects to the clients

✓ Other duties as assigned

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

· Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.

· Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.

· Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.

· Create detailed project plans, schedules, and budgets, and track progress against established milestones.

· Coordinate resources, both internal and external, to ensure timely project delivery.

· Manage project risks and issues, and implement mitigation strategies as needed.

· Monitor project performance and provide regular updates to clients and internal stakeholders.

· Facilitate effective communication and collaboration among project team members.

· Ensure adherence to project management best practices, processes, and methodologies.

· Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.

· Identifies and mitigates technical risks, ensuring the technical integrity of the project.

· Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.

Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements :

· Proven experience (5-8 years) in IT project management, preferably within a client-facing role.

· Strong understanding of project management methodologies, tools, and techniques.

· Excellent leadership, communication, and interpersonal skills.

· Ability to effectively manage multiple projects simultaneously in a fast-paced environment.

· Experience working with cross-functional teams and external stakeholders.

· Strong problem-solving and decision-making abilities.

· Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.

· Ability to solve complex technical problems.

· Ability to travel occasionally for client meetings and project-related activities.

Education/Qualification :

· At least a bachelor’s degree in computer science, Information Technology, or related field.

· Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.

· PMP, PRINCE2, or other project management certifications are a plus.

Working location : East Central & Projects location

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Key Responsibilities:

• Develop and implement effective procurement strategies to meet the needs of outlet ensuring cost optimization.
• Identify, evaluate, and negotiate with vendors to secure favorable terms and maintain strong supplier relationships.
• Monitor and ensure timely and efficient supplier performance to meet operational requirements.
• Negotiate contracts, manage purchase orders, and ensure compliance with company policies while addressing and resolving procurement-related issues promptly.
• Support operational needs by addressing procurement-related matters to ensure smooth service delivery across all outlets.

Qualifications:

• At least 3-5 years of experience in procurement, purchasing, or as a buyer within the F&B industry.
• Strong negotiation skills with a proven track record of securing cost-effective deals.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in inventory management systems and Microsoft Office Suite.

Perks & Benefits:

• Birthday leave.
• Comprehensive medical and dental insurance.
• Staff discounts across all 8 outlets in Singapore.

Job Summary

The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

We are currently looking for a KYC Policy Implementation Manager based in Singapore to support:

• The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing
• The KYC tenet of the Client Lifecycle Transformation programme in the areas of ID&V rationalisation, business rules automation, optimisation of line of business procedures, digitisation of risks assessments, improvements in policy lineage.

About our Policy Implementation Team

Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for our Internal Business Function originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

• Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;
• Support the implementation and enhancements of systems, processes, and controls;
• Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
• Support training and communications to the user community
• Facilitate ongoing improvement of KYC/CDD processes;
• Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

Skills & Experience

Our Ideal Candidate:

• 10+ years’ experience in Corporate and Investment Banking
• Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
• Experience in change and transformation programmes
• Solid understanding of the industry’s products and services
• Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
• Demonstrable ability to work effectively across stakeholder groups and geographical boundaries

Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential

Role Specific Technical Competencies

• CDD Experience
• KYC Experience
• Risk Management
• Compliance
• Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

We are currently looking for a KYC Policy Implementation Manager based in Singapore to support:

• The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing
• The KYC tenet of the Client Lifecycle Transformation programme in the areas of ID&V rationalisation, business rules automation, optimisation of line of business procedures, digitisation of risks assessments, improvements in policy lineage.

About our Policy Implementation Team

Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for our Internal Business Function originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

• Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;
• Support the implementation and enhancements of systems, processes, and controls;
• Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
• Support training and communications to the user community
• Facilitate ongoing improvement of KYC/CDD processes;
• Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

Skills & Experience

Our Ideal Candidate:

• 10+ years’ experience in Corporate and Investment Banking
• Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
• Experience in change and transformation programmes
• Solid understanding of the industry’s products and services
• Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
• Demonstrable ability to work effectively across stakeholder groups and geographical boundaries

Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential

Role Specific Technical Competencies

• CDD Experience
• KYC Experience
• Risk Management
• Compliance
• Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we continue to scale new heights!

We’re looking for a Enterprise Customer Success Manager Singapore (Greater China Region) to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoys working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions.

This role will report to the Team Manager, Customer Success based in Singapore.

Why is this role so crucial at Similarweb?

The Enterprise Customer Success Manager is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the clients, and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb for years.

So, what will you be doing all day?

• Being the primary point of contact for all users on the account, responsible for identifying the client’s pain points and defining client success
• Responsible for onboarding, training, boosting engagement, and evangelizing Similarweb and all our offerings
• Act as a trusted partner and advisor to the client, providing guidance and support throughout our journey and partnership.
• Manage and expand long-term customer relationships, and ensure account longevity and renewals
• Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience.
• Ensure our clients are engaged with the platform, taking action based on our data-driven insights and understanding the value it brings them towards achieving their business goals.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Develop strong subject matter expertise across all Similarweb solutions

This is the perfect job for someone who:

• Solid understanding and experience in digital marketing
• 5+ years experience in a client facing customer success role, preferably in a SaaS company with planning and execution capabilities
• 5+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning).
• Solid relationship-building skills – the ability to quickly build rapport and establish trust with customers in the Greater China Region as well as internal stakeholders
• Analytical and consulting mindset with the ability to quickly discover, digest, and identify solutions to problems.
• Strong presentation and storytelling skills when it comes to analyzing data to share meaningful insights.
• Team player who can collaborate effectively with colleagues and business partners with a strong customer focus.
• Self-motivated, proactive, ownership mindset and results-oriented.

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

• Achieve and surpass store sales targets and KPIs.
• Use a team-selling approach to deliver excellent customer experiences and close sales.
• Lead by example, showcasing sales strategies and inspiring the team to hit targets.
• Work with the Store Manager/Area Executive to create plans that boost sales.
• Share feedback on market trends and team performance to optimize results.
• Monitor best-selling items, ensure proper placement, and drive their sales.
• Keep the store clean, organized, and operationally efficient, including inventory checks and stock management.
• Carry out merchandising tasks such as setting up displays and following planograms.
• Follow Loss Prevention policies and immediately report issues like theft or misconduct.
• Process transactions accurately and manage daily closing and verification tasks.
• Support store operations, enforce service standards, and oversee team performance.
• Regularly assess team performance and provide updates to the Store Manager.
• Address and resolve team performance issues, ensuring compliance with policies.
• Train team members to consistently provide excellent customer service.
• Act as a role model by delivering outstanding customer service and sales techniques.
• Provide ongoing product and operational training through coaching and task delegation.
• Encourage team engagement and maintain a collaborative work environment.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

• Employment Type: Perm
• Industry: Logistics, Freight Forwader
• Location: Harbourfront
• Working Hours: 9:00am - 6:00pm (Mon-Fri)
• Salary: S$5,000 - 8,000 + Transportation Allowance

The Business Development Manager is a key contributor to business activities relating to Sales within the stated geographical region. The role will primarily involve hunting, winning and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planing, tactics and strategies when required.

Primary Functions

· Hunt, win and acquire new business and customers for the organization

· Lead the engagement and grow assigned customers in country

· Maintain positive and close relationships with all assigned customers

· Lead and prepare customer quotations and proposals

· Meet targets and/or increase the organization's revenue, volumes and gross profit

· Execute business development strategies and tactics

· Assist management and leadership in the formulation of sales planing, tactics and strategies when required.

· Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.

· Manage and analyze the performance of owned customers, identify the need for action and execute these actions

· Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

· Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.

· Work on tenders/RFQs/Bids if required

· Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others

· Contribute ideas on process improvements & implementation of related improvements.

· Internal stakeholder management

Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Requirements

· Degree level or equivalent

· Certification in Logistics and/or Supply Chain would be an added advantage

· More than 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.

· Working knowledge of freight forwarding and/or logistics related operations and selling process is a must

· Knowledge of customer retention and experience in dealing with customers

· Strong customer focus and service ethics

Good records in execution of successful sales development strategies

Umisushi is going halal!

We are looking for a dynamic and experienced Assistant Outlet Manager. You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.

Responsibilities

• Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
• Oversees smooth operations of up to 3 outlets
• Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
• Perform food quality and customer service checks
• Be knowledgeable in MOM regulations and laws
• Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
• Reduce operating cost and wastage, increase profitability through proper cost cutting measure
• Analyse monthly P&L and take actions for improvement of results
• Ensure accuracy in petty cash claims and maintain accurate records
• Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
• Ensure all cash takings of outlets are promptly deposited
• Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
• Conduct monthly stock checks and take of all inventories
• Conduct staff training at outlets
• Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
• Conduct performance appraisal for all staff
• Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
• Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
• Handle customer feedbacks and complaints.
• Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
• Ad-hoc duties as assigned.

Requirements

• ‘O’ level or minimum 2 years’ experience in similar role/position
• Experience in supervising, training staff and team building
• Good interpersonal and communication skills
• Good organizational and time management skills

Interested candidates are invited to apply online with a comprehensive resume, via the “Apply Now” button below.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Business Development Manager
• Working Location: Senoko
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $8,000 + VB
• Duration: Permanent

Key Responsibilities

• Identify and research potential clients to expand market reach.
• Develop and maintain strong relationships with clients to ensure long-term partnership.
• Coordinate with sales teams to craft mutually beneficial proposals.
• Negotiate terms of contracts with clients and engage with stakeholders to ensure clear communication and alignment.
• Monitor project teams to ensure that contractual terms are met effectively.
• Analyze customer feedback and competitor strategies to enhance business decisions.
• Prepare and deliver persuasive presentations to potential clients and internal executives.
• Design and enforce business processes and policies that support the overall operational structure.
• Continuously fill the sales pipeline by identifying and adding qualified prospects.
• Develop and manage strategic partnerships to facilitate sustained business growth.
• Track and report on the progress and status of various proposal components.
• Conduct market research to stay ahead of industry trends and adapt strategies accordingly.
• Collaborate with the pricing department to develop competitive rate proposals.
• Lead the sales cycle from initiation to closure.
• Draft and finalize sales contracts for execution.

APPLY NOW!!!

• Bachelor’s Degree required; applicants with a Diploma and over 10 years of relevant experience will also be considered.
• Proven experience as a Business Development Manager, Sales Manager, or a similar role.
• Demonstrated ability to achieve sales targets.
• Background in customer support is advantageous.
• Proficient in Microsoft Office and CRM software such as Salesforce.
• In-depth understanding of market dynamics and demographics.
• Exceptional communication and negotiation skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72185 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

1. Program Governance & Cadence: Develop and maintain Program governance framework and cadence with clear roles and responsibilities; Develop measures to evaluate success of departmental objectives.
2. Program Execution: Align the deliverables and outputs of individual projects; Identify workable processes, standards and best practices for how teams should manage projects; Monitor the progress and budget usage to ensure milestones are being met across various programs, highlight risk and critical issues where applicable.
3. Reporting and Program Documentation: Conduct data analysis and report on program performance; Provide comprehensive view of all projects to the Sponsors; Work with project teams to ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
4. Program Post-implementation: Define and measure program success; Set up, coordinate a clear feedback structure and platform; Identify opportunities for continual improvement.
5. Cross-workgroup coordination: Manage communications with all stakeholders; Check dependencies and the interfaces between projects; Collaborate cross-functionally to ensure resources are allocated effectively.

What you will do

• Program Governance & Cadence: Develop and maintain Program governance framework and cadence with clear roles and responsibilities; Develop measures to evaluate success of departmental objectives.
• Program Execution: Align the deliverables and outputs of individual projects; Identify workable processes, standards and best practices for how teams should manage projects; Monitor the progress and budget usage to ensure milestones are being met across various programs, highlight risk and critical issues where applicable.
• Reporting and Program Documentation: Conduct data analysis and report on program performance; Provide comprehensive view of all projects to the Sponsors; Work with project teams to ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
• Program Post-implementation: Define and measure program success; Set up, coordinate a clear feedback structure and platform; Identify opportunities for continual improvement.
• Cross-workgroup coordination: Manage communications with all stakeholders; Check dependencies and the interfaces between projects; Collaborate cross-functionally to ensure resources are allocated effectively.

You will be a great fit if you

• Education: Bachelor’s degree in business management, Marketing, Finance/Economics, Engineering or related analytical fields. MBA preferred Experience: 6-8 years’ experience in project/program management or in a similar capacity.
• Experience in a multi-national company and in working with different cultures and countries.
• Strong numerate acumen, strong project management skills. A good understanding of project/program management techniques and methods