At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

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We’re looking for a Strategic Account Manager. This role will report to the AVP, APAC Inside Sales.

Why is this role so important at Similarweb?

As a leading SaaS platform, our product is used by the most known brands in the world.

As a Strategic Account Manager, you will be responsible for developing, executing, and owning the long-term growth strategy for a number of our most important regional customers.

So, what will you be doing all day?

Your role as part of the Strategic team means your daily responsibilities will include:

• Executing various strategies to ensure the region’s top accounts are highly engaged and investing further in Similarweb’s portfolio of products and services.
• Managing relationships with decision makers, influencers and users to increase engagement and product adoption in order to exceed commercial targets
• Identifying and leading up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability
• Partnering with the Strategic Sales team to ensure a collaborative client experience and account expansion
• Influencing future lifetime value through higher product adoption, customer satisfaction, and overall engagement

This is the perfect job for someone with:

1. Fluent in English and Mandarin (business level) to service customers in both the Greater China Region and other global markets.
2. 7+ years experience in sales, account management or other customer-facing commercial roles
3. Proven experience of navigating renewals and up-sells (SaaS/Digital background preferred)
4. Strong understanding of the digital marketing and / or analytics space
5. Experience with large multinational accounts given the global remit of the role
6. Excellent communication and presentation skills
7. Ability to influence, confidently handle objections and resolve customer issues.
8. Experience client-direct sales and/or account management, and be highly successful at running consultative sales processes in large, complex prospect organizations.
9. Experience in presenting to and interacting with senior management of prospect organizations.
10. Deep understanding of value drivers in recurring revenue business models
11. Team player able to effectively interact with colleagues and business partners across the company

About the team

The Strategic team works in collaboration with various internal stakeholders to develop a long-term growth and expansion strategy with some of the biggest brands in the world. The Pod’s unique structure and work methods allow people to share ideas and build strategies while each person brings their own unique know-how.

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**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.**

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Job Scope:

• Manage and coordinate all aspects of sea freight shipments
• Oversee logistics operations to ensure timely and cost-effective transport
• Act as the primary point of contact for clients, addressing inquiries and providing updates
• Prepare and manage shipping documents, ensuring compliance with regulations
• Negotiate rates with shipping companies and monitor freight costs
• Ensure compliance with international shipping laws and customs requirements
• Monitor and track shipments, providing regular updates and reports
• Address and resolve logistical challenges and issues
• Collaborate with other departments for smooth operations
• Stay informed about market trends and industry developments

Requirements:

• Handle import/export customs declarations
• Ensure thorough checking of shipping documents
• Organize transportation for pickups and deliveries
• Adhere to company policies and procedures
• Communicate professionally via various channels
• Maintain SOPs and report irregularities
• Open and manage files for each shipment
• Build strong relationships with clients, carriers, and service providers
• Suggest improvements in operations, cost control, and customer service

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Purpose:

The Finance Manager is responsible for overseeing the financial management and reporting activities of the company, including budget planning, financial analysis, and providing strategic financial advice to support the executive management team in making informed business decisions.

Key Responsibilities:

Financial Management and Reporting:

• Manage the accounting processes for Singapore operations, including documentation and all related entries, such as posting General Journals.
• Ensure the Trial Balance is accurate and that all ledgers (GL, AR, AP, PA, Assets, Inventories, and Liabilities) are regularly reviewed, updated, and reconciled.
• Prepare and submit monthly management/flash reports, and quarterly reports for Board meetings.
• Coordinate and prepare financial operating budgets, interim financial forecasts, and variance reports on a monthly, quarterly, and annual basis.
• Review the Group’s quarterly order book and provide timely and accurate operational results and financial statements to management.
• Review and approve payment and journal vouchers, petty cash claims, and monthly intercompany balance reconciliations.

Financial Analysis and Compliance:

• Assist in formulating and implementing corporate financial policies.
• Collaborate with the Operations department to ensure effective internal controls are in place.
• Prepare cash flow reports and forecasts, and review major active projects within Singapore operations to evaluate valuation accuracy and identify potential risks and opportunities.
• Ensure positive cash flow by coordinating collections and working with Purchasing and Project Managers to establish reasonable vendor terms.
• Ensure compliance with all tax, licensing, and statutory obligations, including the preparation and filing of quarterly GST returns and other statutory filings such as ACRA and XBRL.

Stakeholder Management:

• Liaise with bankers to manage bank resolutions, banker’s guarantees, etc.
• Maintain up-to-date finance and audit schedules and work closely with auditors and tax agents to provide necessary documentation for annual financial audits.
• Supervise and support the Associate Accountant and finance team to ensure timely and accurate reconciliation of all accounts.

Ad-hoc Responsibilities:

• Complete various surveys for the Department of Statistics, BCA, and other regulatory bodies.
• Assist the CFO with Board matters, such as resolutions for guarantees, ad-hoc reports, and investment activities, including due diligence, feasibility studies, legal reviews, M&A, and JV assessments.
• Oversee the Accpac accounting system, troubleshoot any issues, and provide support to the organization
• Provide support to other associated operational units (e.g., Asophir / OSCG accounts).
• Assist the CFO with additional financial and investment-related tasks as needed.

Requirement:

• Bachelor's degree in Finance, Accounting, or a related field; CPA certification preferred.
• Over 10 years of experience in a similar role, with a strong background in managing financial budgets across multiple projects.
• Proven experience in financial management, budgeting, and reporting.
• Expertise in statutory compliance and internal controls.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Skills and experiences required

· Minimum 5 years of hands-on experience in the construction industry in Singapore

· Demonstrated experience in managing and co-ordinating large-scale construction projects effectively, within budget and timeline, performing as a Project Manager role

· Willing to work extended hours and/or on weekends & public holidays when urgently required

· A team player with initiative, drive and a positive attitude

· Possess Construction Safety Course for Project Manager Certificate (CSCPM)

· Singaporean / Singapore PR preferred

· Preferably able to commence immediately

Duties & Responsibilities

· Able to plan, oversee and manage all phases of company construction projects

· Develop and maintain project schedule, ensuring projects are delivered on time, within budget and to the highest quality standards while adhering to local building regulations and safety requirements.

· Provide the direction in construction planning to ensure overall construction progress is based on schedule of works.

· Manage Client relationship and expectations throughout the project lifecycle.

· Manage all coordination and communications with Consultants, Architects, Subcontractors and authorities (BCA, URA, etc) to ensure smooth project execution

· Monitor project costs and implement effective cost control measures

· Oversee project documentation including Temporary Occupation Permit (TOP) and Certificate of Statutory Completion (CSC)

· Lead and motivate project teams

Qualifications & Other requirements

• Degree in Civil Engineering, Construction Management or its equivalent
• At least 6 years of relevant experience
• Knowledge of LTA regulations and BCA standards.
• MS Office at least to intermediate level

Project Manager

Job Role Description:

The Project Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

The Project Manager is responsible for managing and reviewing operational policies, standards and procedures related to project logistics, including but not limited to integrating and installing automations, rigging and lifting technology. He/She is also responsible for managing relationships with logistics operations managers and managing project logistics resources, including manpower, internal assets and external vendors.

Resourceful and analytical, he/she is required to manage resources and obtain buy-in among internal and external stakeholders. He/She is also expected to lead a department and make business decisions independently.

The Project Manager is involved in the building, installation and execution of solar projects and ensure that all installations are as per the design and specifications layout. He/She is also involved in the regular maintenance or troubleshooting of the solar projects. He/She drives projects in all aspects of process and engineering design. He/She leads process development initiatives and see-through project life cycle, ensuring schedules and timeline are adhered to and in line with objectives. He/She works closely with contractors in quotation matters as well as service delivery. The Project Manager manages budget to ensure cost-effectiveness. He/She oversees new plant set up.

Tasks:

Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.

Lead team to manage project operations, schedule, and specifications.

Manage operational cost to keep cost within the budget.

Manage site document filing and record keeping in accordance with International Organization for Standardization (ISO) standards.

Manage subcontractors’ activities to ensure compliance of contract requirements.

Monitor compliance of work with the workplace safety and health regulations.

Monitor quality of project delivery to make sure they meet project requirements and regulations.

Oversee the project team and subcontractors in delivery of project to meet completion date.

Provides leadership to the project management and construction team.

Supervise daily site activities.

Align resource management (manpower and asset) strategy with business strategy across different business activities.

Assess situational factors that inhibit change such as organisation culture, tradition and management mindset.

Build a culture of business process improvements that extend beyond project life cycle.

Determine key messages to communicate to internal stakeholders for application of latest technology trends.

Develop measures to improve vendor management capability in the organisation.

Develop strategic project plan to align projects with business strategy.

Drive Workplace Safety and Health (WSH) activities to ensure department compliance with requirements.

Drive behavioural change at organizational level to address non-conformance of WSH standards.

Drive organisational discussion on adoption of the latest technology innovations.

Drive the successful completion of technology projects.

Engage senior management for buy-in to implement solution identified.

Evaluate project activities in accordance to analysis and investment valuation concepts.

Influence stakeholders' perspectives of requirements and activities.

Influence the organisational programme management culture with analysis and investment valuation concepts.

Manage WSH activities to ensure department compliance with requirements.

Propose areas in logistics operations where technology can enhance processes.

Review allocation of resources across different business activities.

Review better ways to approach problems through synthesising and reorganising the problem information.

Review business processes improvement solutions to determine effectiveness.

Review projects to meet cost and benefit targets of a programme.

Communicate with project stakeholders across the various stages of the project.

Conduct company-level planning, such as policies and production quotas in collaboration with other managers.

Enforce compliance with legal, health and safety requirements.

Manage project budgets.

Oversee the preparation of records and reports.

Plan details of projects, such as quality, cost, timelines and labour requirements.

Prepare project tenders and contract bids, and acquire funding.

• Manage new Data Center project execution for green and/or brown field projects.

• Execute end to end project initiation process.

• Development of project master program, project charter and set up project processes.

• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.

• Translate business requirement/plan into executable project deliverables.

• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.

• Lead project tender and administration processes.

• Timely and accurately reporting of project progress and expenditure to management.

• Familiar with Data Canter risk redundancy configurations and requirement.

• Day to day construction oversight to ensure the project are carrying our safely complying with EHS requirement, on schedule, cost efficient that is within approved budget and compliance with specification.

• Assist in researching new technologies that could apply to new DC or to enhance current DC.

• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST).

• Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.

• Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.

• Resourceful and excellent problem-solving skills, timely escalation to superior.

• Familiar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)

• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)

The Ideal candidate should possess:

• Minimum 10 years of relevant work experience in project management or construction management with proven track records in green and/or brown field data center projects.

• Diploma in Engineering, Project Management, Construction Management or Architecture.

• Preferable with LEED accredited professional.

• Possess good leadership, team player and good problem-solving skills

• Possess good communication skills in English and with attention to detail

• Good financial knowledge to oversee project cost control and management

Main Responsibilities / Requirements:

1. To manage and oversee Construction Project of residential / industrial buildings.
2. Possess a degree in Construction / Engineering / Architecture from a recognized university.
3. Min 6 years of construction Experience in Mangement Capacity with fair knowledge of contract matters.
4. Possess Class 3 License.
5. Able to work independently and lead as the leader of the construction team.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

ob Description & Requirements

• Close to MRT station
• Start ASAP
• Creative working environment

Job Description

Responsibilities:

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects

Requirements:

No experience candidates are welcome

• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage
• with own customer base
• willing to travel

Responsibilities:

A) Project Planning and Coordination

1) Develop detailed project plans, schedules, and budgets for the LRT

Train.

2) Ensure the integration of design, engineering, procurement, and

construction phases.

3) Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

B) Risk Management

1) Identify potential risks (technical, financial, operational) early in

the project.

2) Develop strategies to mitigate risks and ensure smooth project

execution.

C) Resource Management

1) Manage resources such as labor, materials, and equipment.

2) Oversee procurement processes for materials and services

needed for the project.

D) Quality Control

1) Ensure the project complies with safety standards, quality control

procedures, and regulatory requirements.

2) Supervise inspections, audits, and testing of materials and work.

E) Progress Monitoring and Reporting

1) Track project progress against timelines and deliverables.

2) Provide regular updates to senior management, stakeholders, and

regulatory bodies.

3) Address any deviations from the schedule or budget.

F) Problem-solving and Decision-making

1) Resolve issues related to construction, engineering, or delays that

might impact the project’s schedule or budget.

2) Make decisions on technical matters that could affect the overall

success of the project.

G) Project Closeout

1) Ensure all deliverables are completed, and the MRT system is

handed over to the operational team.

2) Organize the final inspection and commissioning process.

Requirements

1) At least a degree in Civil Engineering, Mechanical Engineering,

Electrical Engineering, or Locomotive

2) Certifications in Project Management (e.g., PMP, PRINCE2) are often

preferred.

3) Significant experience (5+ years) in managing large infrastructure

projects, especially in transport or construction industries.

4) Previous experience in MRT or rail projects is highly advantageous.

5) Familiarity with project management software (e.g., MS Project,

Primavera).

6) Knowledge of the MRT system design, construction, and operational

requirements.

7) Understanding of safety standards and environmental regulations.

8) Strong leadership to manage and motivate teams.

9) Excellent communication and interpersonal skills to manage

relationships with stakeholders.

10) Critical thinking to resolve issues related to project design,

execution, or regulatory challenges.

Responsibilities:

• Report to PM and assist in monitoring project activities, including work progress, quality, and manpower.
• Coordinate with the stakeholders to ensure all work activities are integrated into the overall project timeline.
• Ensure work is implemented in accordance with approved drawings, contract specifications, and regulatory requirements.
• Ensure all work activities are conducted safely, following site safety protocols and regulations.
• Identify and address any issues or defects promptly to prevent future water infiltration problems.
• Evaluate the effectiveness of waterproofing systems used and identify areas for improvement.
• Prepare progress reports and attend all required meetings or briefings with senior management.

Requirements:

• Bachelor’s Degree or Diploma in Building Construction or Civil Engineering.
• At least 5 years of working experience in a similar capacity within the construction industry.
• Ability to manage multiple contracts and projects simultaneously.
• Good understanding of construction drawings, sequencing of works, and safe methodologies.
• Knowledge of the waterproofing trade is an added advantage.
• Meticulous with excellent negotiation and communication skills.

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Roles & Duties:

• Assist project director in managing day-to-day site coordination and planning implementation; such as liaising with sub-contractors in planning of manpower allocation, materials and equipment requirement,
• Assist project director in ensuring that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• Assist project director in ensuring workplace safety and health compliance on site along with colleagues at all times.
• To lead a construction team in ensuring smooth execution of daily tasking.
• To perform other ad-hoc tasking as and when required by the company.

Requirement:

• Must be experienced in Landed Residential Construction Project.
• Must be able to read and understand Construction Drawings.
• Must be familiar with Singapore Building Codes and Practices.
• Must be computer literacy so that software such as AutoCAD, and Microsoft Office Suite (Word, Excel, PowerPoint) can help in the work processes.
• Able to work in a fast-pace environment.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

The incumbent will be responsible for managing the continuous safe and reliable production operations of the terminal, including the berthing and unloading/reloading of ships and running the plant to reliably deliver gas to the downstream pipelines to meet the nominations of our customers.

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Lead Supervisors and Technicians in the Production Team to safely and reliably operate the terminal facilities.
• Work with Maintenance Manager and Technical Services Manager to ensure maintenance and shutdown activities are safe, planned, and executed in a timely fashion with minimum production capability.
• Optimise plant operations from the throughput, use of energy and minimisation of losses perspectives based on experience and with engineering team support.
• Establish and approve shift rosters and relief schedules for Production Team, authorise Hot, Cold, Confined Space and Vessel Entry Permits-to-Work and issue daily instructions on deployment of online plant, process conditions and shutdown and maintenance activities.
• Develop, review and establish Standard Operating Procedures for production processes.
• Provide leadership for emergency responses and make command decisions to prevent emergency incidents from escalating and affecting safety of employees, contractors or the community or the integrity and safety of the Terminal.
• Ensure the training of Production Team including on the job training is completed for commissioning phase.

Requirements

• Degree in Engineering.
• At least 10 years’ experience in similar roles at liquefaction facility or 15 years’ experience in complex hydrocarbon processing or oil refinery, preferably with exposure to cryogenic processes (e.g. ethylene, LPG, ammonia, air separation).
• Subject matter expert in the operation and good understanding of the maintenance of equipment such as cryogenic heat exchangers, refrigerated storage tanks, cryogenic pumps, large reciprocating gas compressors, reciprocating engine driven generators & gas turbine drivers, electrical switchgear up to 66kV, process control systems, field instrumentation, fire & gas systems, shutdown systems, security systems, gas metering and gas chromatographs.
• General knowledge of the operations and maintenance of related equipment such as centrifugal pumps, tanks, valves, ship unloading arms, hydraulic systems, fire protection systems, diesel engines, centrifugal and reciprocating compressors, ship mooring systems, seawater intake screens, cranes and lifting devices.
• Proficient in the Permit to Work Systems, equipment preparation for maintenance, gas testing and emergency response and high proficiency in DCS and CMMS applications.
• Extensive experience with management of change process and administering daily work instructions; permit to work systems, safe preparation for maintenance, troubleshooting and shutdown planning and execution.
• Conversant with the safe control of ship berthing, use of loading arms and Simultaneous Operations.
• Familiar with quality management, risk based inspection, preventive maintenance systems and concepts in management of spare parts and consumables.
• Working knowledge of environmental concerns and regulations.
• Excellent leadership skills with proven capability in staff development with adaptability to work in multinational and multicultural environment. Highly adaptable with experience working in a multinational and multicultural environment.

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Responsibilities:
• In charge of daily management & operation of the restaurant outlets
• Responsible for outlet sales target and KPIs include overall costing including food cost and labour cost

• Enhance the leadership and performance excellence of the team members by training and motivating
• Respond to the customer or team members comments and feedback professionally

• Assist in the day to day operation and able to handle customer's feedback and complaints
• Responsible and ensure outlet safety, cleanliness, hygiene and keeping in high standards
• Responsible for outlet workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly