• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance
• Please contact us at 90910999 (wechat/whatapp)

Job Description

• Assist in guiding the team of Property Officers for all the estate management matters of a Division, including but not limited to routine building maintenance works, cyclical maintenance works, improvement works, conservancy and horticulture, use and control of the common property, arrears management etc.
• Establish and maintain close partnership with relevant agencies and grassroots organizations so as to achieve the vision and mission of the Town Council.
• Liaise with external contractors to ensure improvement works are carried out to contractual standards, provide leadership to a team in the day-to-day estate management operations and to effectively carry out the functions and duties of the Town Council.
• Any ad-hoc duties are assigned.

Job Requirements

• Minimum Dipoma or Degree in Building / Estate Management / Real Estate / Engineering or equivalent.
• Preferably 4 years of relevant experience in estate management and managing township properties.
• Good communication, interpersonal and organization skills.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Job Purpose

• Responsible to Grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met.
• Provide unbiased advice in managing and growing their wealth
• Maintain a high standard of service quality and compliance
• Growing Premier customers base through upgrading of existing bank’s customers and acquiring New-to-Bank customers.

Job Responsibilities

1. Promotes a high level of sales and service performance and productivity in PW segment

• Work closely with the branch to achieve strong Premier sales and service performances.
• Manage pool of Premier clients, to grow, manage and preserve clients' wealth through optimization of the risk, return and liquidity and work to ensure clients' financial and investment objectives are met
• Execute Premier marketing campaign and initiatives to enhance segment’s sales performance and acquire/upgrade new & existing high net worth customers onto Premier platform.
• Provide need-base financial advice to Premier clients and only to recommend shortlisted/approved house’s products to clients to achieve their financial objectives.
• Raise issues/feedback with reference to product development, marketing campaigns, system and sales advisory process to provide the desired support to the business channels.
• Follow up on assigned referral leads

2. Manages the PW Client Service Levels

• Ensure consistent service standards are adhered to at all times.
• Ensure clients’ queries, referrals and complaints are handle within stipulated SLA
• Ensure regular contact with their Premier clients to maintain and enhance relationship.

3. Build and develop relationships for the purpose of client conversion, referrals and acquisition

• Enhance and expand on existing customer relationship by increasing revenue per customer and product holdings through anticipating needs, active referrals, cross-sell various products and services to Premier clients with unbiased advice in managing and growing their wealth
• Promote cross sector referral i.e Regional Wealth Management, Introduce Maybank affiliate i.e MKE.

4. Risk Management

• Conduct compliance activities such as KYC, ECDD to effectively manage the overall risk to the bank.
• Execute client’s instruction/trade accurately and timely.

Job Requirement

• Preferably degree holder with 2 to 5 years’ relevant experience and outstanding track record in sales and marketing of financial products
• Experience in handling high net-worth clients (on-shore / off-shore) will be an added advantage
• A self motivated, customer centric and performance driven individual who operates with minimal supervision
• A team player with well developed interpersonal, relationship building and communication skills
• CLI/ILP/FNA/HI or CMFAS Module 1B,5,6,6A,8,9 is a pre-requisite; those with AWP/CFP will be considered favourably
• Experience in banking sector and able to work with people at different level and units.
• Excellent interpersonal and communication skills individual who do not give up on setbacks.
  

We regret that only shortlisted candidates will be notified.

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Job ID: 759635

Responsibilities:

• Manage full set of accounts
• Provide business analysis, consolidation of monthly/quarterly/yearly financial results and support
  production of yearly budgets and revenue forecast
• Monitor, assess and ensure timely and accurate transaction for closing of monthly/quarterly/ yearly
  reporting of financial and management reports, as well as prepare financial reports for HQ
• Review consolidation package done by subsidiary companies and report to HQ
• Support communication with HQ and subsidiary companies when required
• Review and support the accounts of subsidiary companies
• Reconcile, process and report all costing, Accounts Payable (AP), Accounts Receivable (AR) activities
• Ensure tasks are carried out in compliance with operating standards, company rules & regulations and
  statutory requirements
• Ensure accurate and timely filing of statutory reports
• Maintain fixed assets processes and procedures (including disposal, verification and depreciation of
  fixed assets etc.)
• Coordinate with external auditors, tax agents, bankers, company secretary etc.
• Assist in management of transactions related to bonds and fixed deposit
• Handle J-SOX, internal control related queries and reporting
• Handle FRS116 accounting and review on new leases
• Handle Company’s tax reporting (GST, Corporate tax submission, withholding tax etc.)
• Lead and guide accounts Team on daily operations
• Any ad-hoc duties as assigned

Requirements:

• Bachelor’s degree in finance and accounting or related field
• At least 5 years of hands-on experience in full set of accounts (With at least 2 years of audit work experience required)
• Experience in managing team members
• Hands-on with sound knowledge in accounting and statutory rules and regulations

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Manage a Private Banking FX Product and Advisory Platform and own the FX P/L as well as providing secondary support to Structured Products business.

RESPONSIBILITIES:

Product Advisory

• Package route to market executable ideas with inputs from 1) Research 2) Industry Intelligence and ground feedback, and 3) current books
• Drive Investment themes and product focus, giving color and depth to the investment books. Provide frontline with actionable focus to maneuver the markets, the support from Research
• Provide solutions for client’s FX requests
• Educate Client Advisors and team members on FX
• Be a recognized authority within the Bank in FX

Product Platform

• Set up access to full range of FX offerings
• Manage relationships with major counterparties and key market players
• Ensure full compliance with regulatory requirements and bank's product development and management policies
• Ensure end to end platform readiness and robustness for product sale
• Manage internal relationships with key enablement partners and stakeholders
• Ensure all products are reflected correctly in the Bank’s books
• Support development of MIS and post transaction reporting to ensure regulatory compliance and support investment and product performance monitoring
• Work with team members to ensure adequate coverage at all times
• Work with related parties to drive policy enhancements

Sales

• Provide Investment Consultants and RMs with trading ideas, market information and sales tools
• Provide input on FX for internal and external publications
• Develop marketing materials
• Making timely actionable calls in relation to market and books, to help frontline manage clients

Project and process owner

• To own, manage and drive all FX related projects and support Structured Products related projects
• Working with all relevant stakeholders across PB to co-ordinate, facilitate discussions, resolve issues, system capability, manage end-to-end process and life cycle of FX related products, as well as all client facing documents
• Focus on robustness, efficiency, control and compliance
• Manage all related systems and process requirements to drive efficiency
• Ensure end-to-end platform readiness and robustness for product sale

REQUIREMENTS:

• Detailed knowledge of FX analysis and markets
• Experience in FX sales, advisory and managing platforms
• End to end knowledge of product cycle
• Understanding of Financial Markets and key investment concepts
• Understanding of portfolio construction and Risk Management concepts
• Some project management experience, experience in owning and/ or driving Projects
• Some experience in systems and process engineering/ handling
• Some exposure or knowledge in Structured Products preferred
• Legal & Regulatory knowledge
• Strong in Mandarin to interract with Mandarin-speaking stakeholders and clients
• CACS certified

EA License Number: 23C1935 | EA Personnel Number: R1551292

Japanese F&B company with 120 stores in Japan, Singapore, Thailand, USA seeking

Assistant General Manager (kitchen and service, must work in store) for 3 outlets

Job description:

1. Assist Managing Director in working in, operating, scheduling, hiring and supervising existing stores

2. Assist store operations and inventory management, hiring and cost management

Skills needed:

1. Fluency in Japanese, English

2. Experience and knowledge of profit and loss and financial statements

3. Kitchen and service experience

5.5 to 6-day work week with some travelling over some weekends.

Job Description:

The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Min. Degree in Computer Science or Information Technology.
• At least 10 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in SAP S/4 implementation projects.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
• Good communication skills in both English and Japanese (in order to liaise with Japanese speaking stakeholders and clients.)

We regret only shortlisted candidates will be notified.

Responsibilities:

• Report to PM and assist in monitoring project activities, including work progress, quality, and manpower.
• Coordinate with the stakeholders to ensure all work activities are integrated into the overall project timeline.
• Ensure work is implemented in accordance with approved drawings, contract specifications, and regulatory requirements.
• Ensure all work activities are conducted safely, following site safety protocols and regulations.
• Identify and address any issues or defects promptly to prevent future water infiltration problems.
• Evaluate the effectiveness of waterproofing systems used and identify areas for improvement.
• Prepare progress reports and attend all required meetings or briefings with senior management.

Requirements:

• Bachelor’s Degree or Diploma in Building Construction or Civil Engineering.
• At least 5 years of working experience in a similar capacity within the construction industry.
• Ability to manage multiple contracts and projects simultaneously.
• Good understanding of construction drawings, sequencing of works, and safe methodologies.
• Knowledge of the waterproofing trade is an added advantage.
• Meticulous with excellent negotiation and communication skills.

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Main Responsibilities / Requirements:

1. To manage and oversee Construction Project of residential / industrial buildings.
2. Possess a degree in Construction / Engineering / Architecture from a recognized university.
3. Min 6 years of construction Experience in Mangement Capacity with fair knowledge of contract matters.
4. Possess Class 3 License.
5. Able to work independently and lead as the leader of the construction team.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

ob Description & Requirements

• Close to MRT station
• Start ASAP
• Creative working environment

Job Description

Responsibilities:

• Develop and grow new accounts
• Monitoring and arranging shipments for customers and handling their feedbacks
• Build and maintain good business relationship with customers
• Prepare quotations & follow-up on enquiries
• Submit monthly sales report
• Tele-marketing and co calling prospects

Requirements:

No experience candidates are welcome

• Detailed oriented and good follow up
• Self-motivated and able to work independently
• Team player with initiative and good human relations skills
• Able to start work within short notice an advantage
• with own customer base
• willing to travel

Responsibilities:

A) Project Planning and Coordination

1) Develop detailed project plans, schedules, and budgets for the LRT

Train.

2) Ensure the integration of design, engineering, procurement, and

construction phases.

3) Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

B) Risk Management

1) Identify potential risks (technical, financial, operational) early in

the project.

2) Develop strategies to mitigate risks and ensure smooth project

execution.

C) Resource Management

1) Manage resources such as labor, materials, and equipment.

2) Oversee procurement processes for materials and services

needed for the project.

D) Quality Control

1) Ensure the project complies with safety standards, quality control

procedures, and regulatory requirements.

2) Supervise inspections, audits, and testing of materials and work.

E) Progress Monitoring and Reporting

1) Track project progress against timelines and deliverables.

2) Provide regular updates to senior management, stakeholders, and

regulatory bodies.

3) Address any deviations from the schedule or budget.

F) Problem-solving and Decision-making

1) Resolve issues related to construction, engineering, or delays that

might impact the project’s schedule or budget.

2) Make decisions on technical matters that could affect the overall

success of the project.

G) Project Closeout

1) Ensure all deliverables are completed, and the MRT system is

handed over to the operational team.

2) Organize the final inspection and commissioning process.

Requirements

1) At least a degree in Civil Engineering, Mechanical Engineering,

Electrical Engineering, or Locomotive

2) Certifications in Project Management (e.g., PMP, PRINCE2) are often

preferred.

3) Significant experience (5+ years) in managing large infrastructure

projects, especially in transport or construction industries.

4) Previous experience in MRT or rail projects is highly advantageous.

5) Familiarity with project management software (e.g., MS Project,

Primavera).

6) Knowledge of the MRT system design, construction, and operational

requirements.

7) Understanding of safety standards and environmental regulations.

8) Strong leadership to manage and motivate teams.

9) Excellent communication and interpersonal skills to manage

relationships with stakeholders.

10) Critical thinking to resolve issues related to project design,

execution, or regulatory challenges.

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Roles & Responsibilities

• Ensuring that all food is of excellent quality and served in a timely manner
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients
• Overseeing all kitchen operations
• Coordinating kitchen staff, and assisting them as required
• Training staff to prepare and cook all the menu items
• Taking stock of ingredients and equipment, and placing orders to replenish stock
• Enforcing safety and sanitation standards in the kitchen
• Creating new recipes to keep the menu fresh
• Keeping up to date with industry trends
• Receiving feedback and making improvements where necessary

Roles & Duties:

• Assist project director in managing day-to-day site coordination and planning implementation; such as liaising with sub-contractors in planning of manpower allocation, materials and equipment requirement,
• Assist project director in ensuring that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• Assist project director in ensuring workplace safety and health compliance on site along with colleagues at all times.
• To lead a construction team in ensuring smooth execution of daily tasking.
• To perform other ad-hoc tasking as and when required by the company.

Requirement:

• Must be experienced in Landed Residential Construction Project.
• Must be able to read and understand Construction Drawings.
• Must be familiar with Singapore Building Codes and Practices.
• Must be computer literacy so that software such as AutoCAD, and Microsoft Office Suite (Word, Excel, PowerPoint) can help in the work processes.
• Able to work in a fast-pace environment.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description & Requirements

Responsibilities：

• Manage and oversee the entire F&B daily operations (Food Retail & Manufacturing) of the business unit or organization.
• Manage and oversee new openings/logistics in Singapore and Overseas shipment (Pre-opening checklist, POS Set up, Telephone lines/ Pest Control, Ordering of Utensils, Liaise with contractors/ Suppliers, relevant authorities/ agencies, Licensees, etc).
• Develop and execute effective operational and business strategies, branding, restaurants concepts, high standard of food quality and safety, customer service, and good hospitality
• Work closely with relevant internal parties and across Business units and functional teams in developing and implementing appropriate strategies and plans to increase revenue and continuously monitor market and industry player’s to stay relevant and competitive
• Control purchases and inventory by meeting with vendors and suppliers – negotiating price and contracts, develop preferred supplier lists.
• Consistently review products delivered to ensure KPI are met and take up any shortcoming with the supplier.
• Meets restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods.
• Conduct routine audit checks and prepare quality analysis reports and troubleshoot food safety and quality-related problems or complaints.
• Lead, manage and coach teams to achieve targets and ensure team growth and development.
• Review and evaluate current business model, operation flow, and manpower and put up recommendations to achieve business productivity and the company’s goals
• Exploring market opportunities to add value to job accomplishments.
• Engage with corporate officers in broader organizational strategic planning.

Requirements：

• Min. Diploma/ Degree in relevant 6 years’ and above working experiences in food industries
• Strong commercial sense, leadership, and entrepreneur mind-set with sound analytical and numerical skills
• Committed, willing to work hard, good people management and interpersonal skills to build and maintain strong team spirit
• Ability to work within tight timelines, be responsive to Company matters and attend to Company matters and attend to work with speed and quality.