The Senior Marketer is responsible for developing new business to expand the bank’s revenue-generating base and active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with clients. He/She is focused on building strategic relationships with these select companies. He/She manages the existing business portfolio to ensure asset quality and sound business relationship with clients. He/She is the main point-of-contact for all client relationship matters. He/She also conducts credit analysis and monitors his/her clients to proactively manage any potential risks or issues.

The Senior Marketer possesses decorum in all his/her interactions with internal and external stakeholders. He/She is a team player and takes responsibility for his/her actions and can be held accountable to meet timelines. He/She is able to network and build connections to drive new business opportunities. He/She possesses poise and maturity in handling difficult client situations. He/She is driven and motivated to provide the best service possible to his/her clients. He/She is resourceful and results oriented. He/She understands the intricacies of working with large global clients and can adjust communications and strategies to meet client expectations.

Key requirements of the candidates:

• 5-10 years of project finance (“PF”) experience

• Expertise in financial modelling is also essential

• Open to any candidates that have some relevancy (i.e. experienced in Merger & Acquisition)

• Well Established Company
• Basic $5500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer
• To successfully completely New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ)
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes
• To update the status of on-going programs to the management
• To consistently pursue for new customers
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma / Degree in Mechanical Engineering/Precision Engineering or relevant qualification with minimum 2-3 years relevant working experience
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $6000 - $6500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

Strategic

• Perform Spend Analysis to support sourcing strategy and annual plan development
• Perform study of supply market intelligence (market, vendor, product, commodity, etc)
• Drive procurement cost reduction initiatives
• Support the development and drive the implementation of Group Procurement strategies, policies and initiatives
• Contribute to the development of procurement planning processes
• Lead/Manage the procurement processes
• Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA
• Drive and manage capability development and knowledge management

Operation

• Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
• Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
• Supplier Classification, Relationship Management and contract management
• Proactively work with Stakeholders and assist in or directly manage spend
• Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
• Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
• Analyze past and future demand volumes, inventory trends and current inventory levels
• Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs)

Responsible Sourcing

• Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions
• Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement
• Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes
• Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization
• Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders
• Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies

Job Requirements:

• Possess minimum Bachelor’s Degree in any discipline with minimum 5 years relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• $3500 - $4200 + Transport Allowance + Variable Bonus

• Company located at Tai Seng

• Working hour: 9am – 6pm(Monday– Friday)

• Excellent Welfare & Benefits

• Well Established Carpentry Services Company

Job Scope

• Able to coordinate and guide the operations team through the renovation process, provide advice and support, and ensure that the projects are delivered to the best quality, on time and within budget.
• Responsible for direct customer communication from project planning to schedule to completion to ensure customer satisfaction.
• Establish core project management capabilities, including critical skills such as time management, budgeting, scheduling, site supervision, communication, customer service, quality control, safety, documentation and others.
• Work under time constraints to meet specific timelines.
• Ability to handle multiple projects and tasks.
• Communicate with our team of onsite carpenters and follow up with manufacturer's factory with issues that arise on site.

Requirement

• Diploma / Degree in Project Management / Interior Design / Architecture, or a related field.
• 1 to 3 years of relevant experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

· Assist Project Manager in implementation and successful completion of projects within schedule, cost and quality

· Liaise closely with Sub-contractors, Architects, Consultants and Authorities

· Set guidelines, provide expertise and supervision to the team

· Verify construction details based on plans and drawing designs

· Provide on-the-job coaching and track productivity of Operation Team

· Forecast, plan and track sub-contractors work progress, provide weekly schedules

· Conduct daily coordination meeting to ensure project timelines are met by Sub-contractors, including logistic arrangements for daily operation needs

· Drive continuous improvement initiatives

Requirements:

· Degree in Civil Engineering / Construction Management

· At least 6 years of experience with Main Contractor

· Coordinate between various teams on project

· Good people management skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

• Participating in new LTA project [Viaduct and Station]
• Having experience in LTA project [Viaduct and Station] is mandatory.
• Permanent role/ 5 workdays
• Applicants waiting for year end bonus [Year 2024] are welcome to apply.
• MNCs & leading A1 main contractor

Job Description:

• Responsible for all permanent and temporary works design and leading design team.
• Participate in new LTA project [Viaduct and Station]
• Responsible for handling client and consultant, coordinate with consultants, client, and authorities for design matters and submission.
• Oversee the shop drawings submissions and issuance, planning and control delivery of design schedule, monitoring the progress.
• Internal coordination with construction and other departmental teams for their requirements, provisions.
• Resolve all technical queries and submit/raise (RFA/I) to concern parties to clarify on design details

Requirements:
• Degree in Civil Engineering and/or relevant field
• experience in LTA project [Viaduct and Station] is mandatory.
To apply, please include the following details inside your resume:
• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date
How to apply
Interested candidates who wish to apply for the position, you may send in your updated resume to [email protected]
We regret that only short-listed candidates will be contacted shortly.
Lionel Cheow

EA License | 14C7092
EA Registration Number | R1105005

• Well Established Medical Devices Manufacturing Company
• Basic $2300 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers
• Documentation and reporting skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Overview:

· Permanent position with perks

· Multiple working location (Willing to travel based on business needs)

· 5.5 days’ work week (Comfortable with flexible schedule which include weekends)

· Structured training will be provided

Job Responsibilities:

· Serve retail customer and advise them on various personal banking and financial products and services based on their needs.

· Engage customers through branch banking touch points, tele-appointments, and/or outreach programs

· Provide financial planning advice to the customers and identify suitable financial solutions offered by the bank to meet their financial goals

· Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting business

· Professionally and deliver service standard as prescribed by the Bank service values

· Achieve a balanced scorecard set by the company

· Ability to execute ad hoc duties as assigned.

Job Requirement:

· Possess a diploma/ degree in any discipline or equivalent experience

· Sales driven, target, and result oriented

· Has strong interest for banking and wealth management

· Excellent customer focused mindset and strong interpersonal skills.

· Ability to explain complex information clearly and simply

Interested candidates may send their resumes to [email protected] or apply through the application system.Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Public Relations and Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Public Relations and Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.
• Liaise with government authorities to secure permits, funding, and approvals while building strategic partnerships.
• Monitor and evaluate the effectiveness of communication strategies, providing insights and reports to senior management.
• Act as a key representative in corporate events, employee engagements, and public initiatives to enhance the company’s visibility and outreach.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We love Sales-driven interior designers who deserve a basic salary and good commission.

The potential income is up to $150,000 per year.

Main Responsibilities:

• Handle sales enquiries, find leads
• Prepare proposal and quotation based on customers' requirement and design
• Propose and present conceptual design to customer
• Project coordination and site supervision
• Work closely with subcontractor and supplier to ensure project completion
• Undertake design projects from conceptualization to completion
• Advise clients on space planning and design concepts
• Assist in material proposal and products sourcing
• Travel to project site during renovation period

Job Requirement:

• Team player and able to work independently
• Persistent, self-motivated and sales driven (Attractive Commission)
• Strong interpersonal skills and possess good working attitude
• Highly responsible, reliable, ability to work under pressure in a fast-paced environment
• Prepared to work on weekends when required
• Have handled residential and landed houses, preferably
• Preferably at least 8 years of experience as a sales representative in Interior Design / Construction

Responsibilities

• Design and implement training programs aligned with organizational needs, including leadership development and employee engagement initiatives.
• Collaborate with division heads to address talent development, succession planning, and retention strategies.
• Manage and execute employee surveys, analyze results, and create action plans with operational teams.
• Deliver engaging training sessions, including orientation and in-house workshops on leadership and communication.
• Implement modular training frameworks and oversee the Learning Management System (LMS).
• Monitor training effectiveness through evaluations and analytics to ensure continuous improvement.
• Build partnerships with educational institutions and stakeholders to enhance employer branding and recruitment.
• Oversee training logistics, vendor management, grant facilitation, and maintain accurate training records.

Requirements

• Bachelors Degree in Human Resources, Learning & Development, or a related field.
• Minimum 5 years of experience in L&D, including leadership and talent development frameworks.
• Proficiency in e-learning platforms, LMS, and MS Office.
• Strong communication, presentation, and project management skills.
• Creative and resourceful, with expertise in modern training methods and tools.
• Growth mindset with the ability to adapt to feedback and drive change.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166

Job summary

Our client is seeking a highly skilled and experienced Senior HR Exec or Manager to lead their Human Resource Management Activities.

Key selling points

Supportive work culture that values teamwork and collaboration

Comprehensive Salary and Benefits

Reputable Retail Brand

Responsibilities:

• Administrative tasks for onboarding, new-hire orientations, leave application, issuance of letter of confirmation and exit interviews, including data entry in human resources information systems (info-tech) and audits for accuracy and compliance.
• Co-ordinate with department heads to identify staffing needs and create job descriptions.
• Administer Foreign employee pass application.
• Payroll processing and CPF/IR8A/IR21 submission.
• Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Assist in performance appraisal processes.
• Organize company events like team bonding and parties.
• Manage office maintenance activities, pantry and office supplies

Qualifications:

• Only Singaporeans
• Requires minimum of 3-5 years of HR experience
• Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Manager or similar HR role in a startup or fast-paced environment.
• Knowledge of HR best practices, employment laws, and regulations.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• HR certification (e.g., SHRM-CP, PHR) and knowledge of INFO-TECH systems is a plus.

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R198883

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

1. Supporting the manager

Assisting with daily tasks, such as administrative work and employee staffing

2. Managing operations

Overseeing day-to-day operations, such as ensuring a clean store environment

3. Providing customer service

Developing and maintaining customer relationships, resolving complaints, and ensuring a high level of customer experience

4. Managing employees

Hiring and retaining employees, setting job expectations, providing feedback, and conducting performance reviews

5. Managing finances

Monitoring budgets, operating costs, and resources, and managing payroll and personnel databases

6. Reporting

Creating reports, analyzing and interpreting data, and communicating with clients

7. Application

Government department website, bank website application work

8. Complete various work chores assigned by the manager

Roles & Responsibilities

Job Description & Requirements

• Assist PM in the execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Other ad-hoc tasks within the Manager’s capability

Job Requirements:

• HDB project experience is an advantage
• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 5 years of relevant experience in Construction Industry.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all level of staff.
• Able to work under pressure.
• Able to work on initiatives and to work as a team.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Job Description:

• Participate in develop brand management strategy
• Make annual/monthly plan and budget plan for each brand and organize the implementation
• Establish and improve marketing management systems, business processes and operating standards, Implement various systems, processes and standards, formulate specific solutions to problems and implement.
• Media operation and promotion management.
• Brand marketing planning and implementing management. Evaluate the effectiveness of various marketing activities, issue analysis reports, timely adjust and optimize marketing strategies to improve brand awareness and market share.
• Market research and data analysis, evaluate the performance and changes of the brand in the market, and adjust the marketing strategy and brand promotion plan in time according to the data and changes
• Member management
• Brand public relations management
• Oversee and manage all the design and production in marketing department.
• Other job assigned by superior.

Job Requirements:

• Bachelor’s degree in marketing, business or any other relevant field
• Perferable with F&B marketing experience
• Leadership and project management skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• Strong verbal and written communications skills.

The Operations Manager oversees the daily functions and long-term strategic goals of multiple restaurant locations, ensuring operational excellence, financial performance, and customer satisfaction. This role involves supervising restaurant teams, driving brand consistency, optimizing costs, and ensuring compliance with food safety and workplace safety standards.

The Operations Manager also plays a key role in people management, developing high-performing teams, and maintaining a positive work environment that aligns with company values and objectives.

Job Description

1. Operations

• Oversee daily activities of multiple restaurants to ensure smooth and efficient operations in both front & back of house.
• Drive operational excellence, training, and compliance
• Ensure adherence to the service quality, staff performance, overall guests’ satisfaction, ambiance & value as well as relevant regulatory requirements
• Conduct regular inspections to ensure operational standards, cleanliness, and functionality are maintained & compliance across restaurants
• Implement SOP and all other operational procedures
• Monitor all restaurants, ensuring adequate resources at any given times, address and resolve operational issues promptly, ensuring minimal disruption to service
• Responsible for development, day-to-day direction and coaching for the Operations Team. Ensure performance measurements and individual development plans are implemented

2. Brand Building

• Uphold and promote the company’s brand standards across all outlets
• Collaborate with marketing teams to execute campaigns that align with brand values and objectives
• Ensure consistent execution of national and local store marketing initiatives to maximize visibility and sales
• Reinforcing brand identity through excellent customer experiences

3. Cost Management

• Analyse and manage P&L statements to optimize financial performance
• Monitor expenses, control labour costs, and identify areas for cost-saving opportunities for each restaurant to ensure efficient operations, including achieving budgeted revenue
• Set and align forthcoming monthly targets for sales turnover, food and labour cost, operating expenses and monitor closely to ensure these targets are met
• Recommend new marketing or operational policies and procedures when necessary to keep up with demand and market changes
• Implement systems for inventory control to reduce waste and improve efficiency

4. People Management

• Hiring, training, and supervising front and back-of-house staff.
• ⁠Scheduling shifts and ensuring adequate staffing levels during peak times.
• Lead, motivate, and develop restaurant management teams to achieve business objectives
• Conduct performance evaluations, provide feedback, and create development plans for staff
• Ensure staffing levels meet operational needs while minimizing turnover
• Foster a positive work environment that encourages collaboration, engagement, and career growth

5. Compliance, Service & Cleanliness (CSC)

• Ensure all restaurants comply with all company policies, food safety and sanitation regulations
• Conduct routine audits to maintain high standards for raw and cooked food handling
• Conduct regular safety inspections to identify hazards and ensure corrective actions are taken
• Provide training and updates to staff on food safety protocols and best practices, safety training and emergency preparedness plans for all employees
• Respond promptly to any food safety concerns or incidents to safeguard customers and the brand
• Enforce compliance with workplace safety policies and local regulations
• Maintain records of safety incidents and implement preventive measures to reduce risks
• Review and ensure outlets’ restaurant visitation scorings are maintained at required standards

6. Business Strategic Projects

• Identify, evaluate, and recommend prospective markets, new products, or services.
• Recommend refurbishment plan and/or remodelling of the restaurants’ image and physical appearance and overall ambience in-line with brands’ needs and industry direction.
• Plan and execute investment and reinvestment projects, including new restaurant opening, remodelling/refurbishment, equipment purchase, etc

7. Others

• Perform any other additional responsibilities as assigned by the General Manager of Operations & Marketing

Strong communication and coordination skills, team leadership skills, and problem-solving skills.

• Undertake and be overall responsible for project site management, supervision, and contract follow-up works.
• Liaise with client, owner, building management, consultant, design firm, main contractor, sub-contractor, supplier, vendor, and others where necessary.
• Monitor and oversee work execution by company owner construction team, sub-contractor, supplier, and vendor.
• Oversee, coach, and mentor the entire project team under your charge.
• Review project teamwork performance.
• Ensure compliance with Health, Safety, and Environment policies and practices, and quality and progress at the project work site.
• Attend project tender site show-round and tender briefing.
• Prepare tender document, costing, quotation, technical and commercial proposal and submit to client.
• Review and approve the Method Statement, Schedule, Claim, Risk Assessment, and Safe Work Procedure for the project.
• Conduct site meetings with the project team and sub-contractors and monitor site progress.
• Attend regular internal and external meetings.
• Prepare monthly reports for management.
• Other duties and responsibilities as assigned.

Duties & Responsibilities:

• Lead EHS department.
• Develop, review, revise, maintain and implement EHS Management System.
• Ensure legal compliance as per statutory requirements.
• Conduct regular EHS inspections and audits.
• Manage contractor from the EHS perspective.
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• Able to drive EHS culture in the company
• Conduct routine checks on general safety practices and propose corrective actions and measures to be taken.
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Ensure inspection and review of all project sites activities and operation (includes Main office and 15 Changi Factory) and alert relevant Section Head of any machinery, equipment, appliance, activity or process used in each department that exposes any person to the risk of bodily injury, and to recommend appropriate corrective measures.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on EHSS-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of EHSS performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organisation.
• Constant plan-do-check-act on the related EHSS matter of plant's Environmental, Health and Safety Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Diploma in Workplace, Safety and Health with 8 years relevant working experience in Construction Engineering Industry.
• Degree in Workplace, Safety and Health with 5 years relevant working experience in Construction Engineering Industry.
• Strong technical competency, good interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to interact effectively with colleagues in other business units.

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

• Works with the testing service providers and other stakeholders to review,provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensuretesting services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers
• Quantify,manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Proven working experience in test delivery or equivalent role with at least 7 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills

Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Responsibilities

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Requirements

Education:

· Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)

· At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

· You will typically be assigned to work on specific projects and is expected to support the Project Delivery.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Key Domain/ Technical Skills:

· Ability to appreciate and conduct analysis on Business/Operation Processes

· Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal

· Ability to drive and run workshop/ discussion forums with other stakeholders