About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Job Description:

We are looking for an experienced Electrical, Instrumentation & Control Engineer (EIC Engineer) to manage and execute the design, installation, and maintenance of electrical, instrumentation, and control systems across a variety of projects. The ideal candidate will have a strong background in electrical and control systems engineering, as well as hands-on experience with instrumentation, PLCs, SCADA, and DCS systems.

Key Responsibilities:

• Design & Implementation: Design, develop, and implement electrical, instrumentation, and control systems for industrial projects.
• System Configuration: Configure and program PLC, SCADA, and DCS systems to ensure seamless automation and control.
• Installation & Commissioning: Oversee the installation, commissioning, and testing of electrical and control systems on-site.
• Maintenance & Troubleshooting: Perform preventive and corrective maintenance on electrical, instrumentation, and control systems.
• System Calibration: Calibrate and validate instruments to ensure accuracy and proper functioning.
• Safety Compliance: Ensure all electrical and control systems adhere to safety standards and regulations (IEC, NEC, ATEX, etc.).
• Collaboration: Work closely with cross-functional teams, including electrical engineers, mechanical engineers, and project managers, to meet project deadlines.
• Documentation: Maintain detailed documentation of designs, configurations, test results, and maintenance activities.

Qualifications:

• Education: Bachelor's Degree in Engineering, Instrumentation Engineering, Control Systems, or a related field.
• Experience: Minimum of 1 years of experience in electrical, instrumentation, and control engineering, with a focus on industrial applications.
• Technical Skills:Proficient in the design and configuration of electrical systems.
  Hands-on experience with PLC programming
  
• Problem-Solving: Strong troubleshooting and analytical skills in electrical and control systems.
• Communication: Excellent written and verbal communication skills.
• Certifications: Relevant certifications (e.g., Certified Control Systems Technician) are a plus.

Job Description:

• Monitor and verify that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Monitor and verify that environmental impacts are kept to a minimum during the planning and design and construction phases of the project.
• Conduct surveillance, monthly inspections and detailed audits.
• Compile and complete checklists in order to aid the surveillance and inspection requirements.
• Keep records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Recommend the issuing of penalties to the Engineers Representative for contravention of the EMP.
• Prepare and submit a Site Environmental Control Programme and Site Environmental Control Reports to the Occupier of the construction site.
• Identify environmental issues and recommend measures to rectify the irregularities.
• Prepare and submit a Site Environmental Control Report to the Occupier of the construction site.
• Assist the authorities to investigate environmental issues.
• Organise campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental health standards.
• Any other duties /responsibilities as assigned by the Reporting Manager.

Job Requirement:

• Registered with National Environment Agency (NEA).
• Good knowledge of ECO Scheme and Environmental Laws.
• At least 5 years relevant working experience in construction industry; particularly civil works or in LTA project, or similar scale, complexity and nature of work will be advantages.
• Familiar with Occupational Health & Safety Management System.
• Good team player and able to work independently with positive attitude.
• Working Location- Tampines Area.
• 6 Days work week.

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

Job responsibilities:

• Spray, fog, bait and trap to control pests.
• Control roaches, ants, rodents, birds, termites, etc.
• Inspect property, determine problem and implement the most effective solution.
• Receive work orders and work requests, determine nature of the problem and undertake
• necessary actions.
• Ensure safety of clients and their respective customers while performing duties.
• Operate spraying equipment, bait gun, power fogger and various power and hand tools
• in performance of duties.
• Comply to workplace safety regulation while executing the duties and maintenance of
• the equipment and vehicle
• Perform other related work as instructed by reporting officer

Job Requirements

• Ability to work in a team
• Attention to detail and accuracy
• Communicate well with customers to build strong customer relationship
• Ability to manage time and complete all delegated tasks efficiently
• Excellent knowledge of Singapore road with good driving record
• NEA Technician License ( those with no license and experience may also apply)
• Min NITEC
• Class 3 Driving License (preferred but not a requirement)
• 12 hours rotating shift
• $2,200 - $2,800

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.

Overview:

As a Quality Control Assistant, you will support the implementation and compliance of ISO standards within the company. Your responsibilities include assisting in maintaining documentation, supporting internal audits, and helping with quality checks to ensure compliance with established standards. The ideal candidate should have a keen eye for detail, good communication skills, and a proactive approach to continuous improvement.

Responsibilities include:

• Perform goods receiving in the central kitchen and report any non-conformities

• Ensure various departments in central kitchen adhere to ISO22000 food safety management system, Good Manufacturing Practices (GMP) and company standard operating procedures at all times

• Perform quality checks in production lines and ensure accuracy of Critical Control Points (CCP) and Operational Prerequisite Programmes (OPRP) records

• Prepare and send daily quality control reports to the management

• Assist to prepare training content and conduct in-house staff training covering personal hygiene, food safety guidelines and workplace safety

• Perform in-house swab tests on equipment and personal hygiene, equipment validation and verification and oversee all pest control maintenance

• Assist with routine and ad-hoc ISO internal and external audits, halal audits and regulatory agencies audits

Minimum qualifications

• Diploma or Bachelor’s degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Have basic knowledge in FSMS, HACCP, QMS and Halal Certification

Requirements

• Preferably 1 year working experience in QA or related field in F&B industry

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English
• General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

The Job

1. Data Protection Compliance:

• Assist in reviewing, updating, and maintaining data protection policies and procedures.
• Ensure organizational practices comply with data protection regulations (e.g., GDPR, CCPA).

2. Data Inventory and Mapping:

• Help update and maintain records of processing activities (ROPAs).
• Assist in mapping data flows to identify risks and gaps.

3. Data Protection Impact Assessments (DPIAs):

• Support in conducting Data Protection Impact Assessments (DPIAs) for new or existing processes.

4. Training and Awareness:

• Help coordinate data protection training sessions for employees.
• Develop awareness materials on privacy and data security practices.

5. Incident Response:

• Assist in responding to data breaches, including investigation, documentation, and reporting.
• Ensure incidents are escalated to appropriate teams when necessary.

6. Auditing and Monitoring:

• Assist in internal audits and drills to identify data protection compliance gaps.
• Provide administrative support for external audits.

7. General Administrative Tasks:

• Maintain accurate records of all data protection-related activities.
• Prepare reports and presentations as required.

Any other tasks as assigned by ADPO/DPO.

The Person

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline.
• Preferably undergone Fundamentals of PDPA and/or Practitioner Certification in Personal Data Protection.
• Experience in compliance/audits especially data protection compliance.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

-Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standards:

• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support efficient execution of offshored processes, overseeing service level agreements, and quality standards
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support to offshore teams.

-Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.

• Have foresight on changes to policies, procedures, and best practices; Design and deliver knowledge sharing sessions to Shared Service Centre.
• Spearhead periodic procedure manual/standard operating procedure reviews with the end-to-end operating model in mind.
• Proactively manage business continuity and operational resiliency planning and testing.
  Identify risks associated with offshored processes, devise strategies to eliminate them and obtain Management buy-in.
• Conduct periodic service level agreement reviews.
• Managing and mitigating risks associated with financial transactions
• Oversee internal controls of offshored processes.
• Ensure offshored processes are compliant with regulatory frameworks.
• Lead department’s risk assessment activities.
• Manage branch specific control activities in a timely and efficient manner.
• Manage internal/external/regulatory audits in a timely and efficient manner.
• Lead and initiate processes improvements to align with new regulatory requirements and/or changes to the internal risk control framework.
• Provide oversight and subject matter expertise on AML and compliance matters.
• Identify key risks associated with operational incidents; initiate fixing root causes to reduce incidents over time.

-Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:

• Manage timely and accurate processing of transactions not offshored to Shared Service Centre
• Manage exceptions in transactions and report irregularities to Management promptly.
• Ensure preparation and submission of internal, Head Office and regulatory reports to relevant parties is done within allocated deadlines.
• Initiate process improvements in collaboration with relevant stakeholders.
• Oversee preparation and management of productivity matrixes and capacity model.

-Provide subject matter expertise towards projects initiatives.

-Lead management reporting and data analytics initiatives in the department.

-Initiate ideas towards digitization/paperless processing.

-Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:

• Coordinate communication between Shared Service Centre and relevant stakeholders to efficiently address customer queries.
• Devise a framework to monitor customer service standards and initiate continuous improvements.
• Develop strategies to maintain customer service-related data and drive data analytics.
  Contribute towards new product initiatives by reviewing product papers; provide expertise on process design and risk controls.
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

Senior Software Quality Analyst (Contract)

Salary : $5000 to $10000

Job Description & Requirements

· Develop and maintain automated test framework on Java

· Expertise in Test lifecycle including Requirement Analysis, Identifying Test Scope,Designing Test cases,Executing Test cases, and tracking defects till closure

· Have worked in Agile project models

· Familiar and equipped with agile testing experience in scrum-based/Kanban based projects.

· Experience in scrum ceremonies like backlog grooming and refinement, sprint planning, daily scrum, sprint review, sprint retrospective etc

Requirements:

· QA analyst with minimum of 7 years’ experience in test automation preferable in financial services domain

· Good to have knowledge and experience in Equities or Derivatives trading

· Testing experience with Industry standard APIs used in Financial Services domain (e.g. Financial Information eXchange (FIX), FIXML, REST)

· Experience in test automation framework using BDD framework with Cucumber & TestNG

· Experience on Selenium Web Driver, Postman(API Testing)

· Experience on Build and Configuration Tools like MAVEN

· Experience on CI/CD Tools like Jenkins and version control via BitBucket or GitHub

· Good understanding of Java Libraries - REST Assured

· Have used IDEs like IntelliJ and Eclipse

· Programming Languages - Core Java

· Working knowledge of proprietary or industry standard tools such as Tricentis Tosca, VeriFIX, is a plus.

· Able to guide and mentor junior test resources

· Ability to communicate clearly both in writing and verbally

· Excellent stakeholder management skills to engage across various departments such as Technology,Operations and Business

· Team player with a collaborative mind-set

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description & Requirements

Supervisor Responsibilities:

• Hire and train employees.

• Maintain the production schedule.

• Evaluate production efficiency.

• Determine the quality of goods

• Excellent time management skills.

• Setup F&B Retail and Supervise the outlet

• Liase with NEA & SFA for approvals

General Requirements

• Minimum 15 years Exp

• Strong communication skills

• Professional and polished

• Demonstrate flexibility and is adaptable to change

• General knowledge of F&B protocol, routines and procedures.

• Ability to read and comprehend plans and specifications

• Strong attention to detail, problem-solving skills and ability to meet deadlines

• Self-motivated and proactive. Is able to accomplish tasks without direct oversight

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
• Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
• Ensure the highest standards of service are adhered with a seamless guest service experience
• Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
• Minimum 5 years’ relevant working experience
• Possess excellent guest services skills, professional and sophisticated interpersonal skills
• Confident, enthusiastic and motivational
• Excellent bilingual communication skills
• Strong sense in business acumen and Wellness market trends with leadership potential
• Interested may send in your resume

1. To liaise with building Main Con on Archtecture works and details for projec coordination

2. To liaise with sub con on project details and installation issued

3. To work on project schedule and minor change on the details if needed minor changes on the details drawings.

4. To liaise with builder Safety officer for the safety issued.

5. To liaise with office for Miscellaneous site issued.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.Interested may contact me at 83805668

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Key Responsibilities:

• Develop and manage the annual budgeting process in collaboration with department heads.
• Ensure alignment of budget plans with organizational goals and financial constraints.
• Prepare periodic budget forecasts and recommend adjustments as necessary.
• Manage the month-end and year-end closing processes to meet reporting deadlines.
• Review and approve journal entries, reconciliations, and financial adjustments.
• Conduct cost analysis to identify savings opportunities and improve efficiency.
• Establish cost control policies and procedures to optimize resource allocation.
• Collaborate with operational teams to monitor project costs and profitability.

Job Description: Fundraising Manager

Overview

Unlocking ADHD is a registered IPC charity focused on empowering individuals with ADHD and their families by providing accessible resources, community support, and professional intervention services. We are seeking a dynamic and results-driven Fundraising Manager with a proven track record of exceeding fundraising targets in an IPC charity to drive our fundraising efforts and ensure financial sustainability.

Key responsibilities include:

· Develop, implement, and refine comprehensive fundraising strategies to meet and exceed annual revenue targets.

· Cultivate and steward relationships with existing donors, including corporate partners, individual philanthropists, and foundations.

· Research, write, and submit compelling grant proposals tailored to IPC charities, ensuring compliance with reporting requirements.

· Plan and execute impactful fundraising campaigns, appeals, and signature events to engage stakeholders and raise funds.

· Identify and build strategic partnerships with corporations, government agencies, and community organizations to secure sponsorships and in-kind contributions.

· Develop detailed impact reports to demonstrate the outcomes of donor contributions, ensuring accountability and encouraging continued support.

· Collaborate with board members, leadership, and volunteers to enhance fundraising efforts and support organizational goals.

· Oversee the fundraising budget, ensuring cost-effective strategies to maximize ROI and compliance with IPC regulations.

Requirements

· Familiarity with CRM systems for donor management and fundraising tracking.

The ideal candidate will have:

· At least 5 years of proven experience in fundraising, with a track record of exceeding annual revenue targets in an IPC charity.

· Bachelor’s degree in Nonprofit Management, Marketing, Communications, Business, or a related field.

· Strong understanding of fundraising principles and best practices for IPC charities.

· Excellent relationship-building and communication skills with a wide range of stakeholders.

· Exceptional grant writing and proposal development abilities.

· Proficiency in using CRM systems and digital fundraising platforms.

· Results-oriented with the ability to work independently and as part of a team.

· Strategic thinker with attention to detail and strong organizational skills.

· Commitment to the mission and values of Unlocking ADHD.

Preferred Qualifications

· Experience in fundraising for organizations focused on mental health or neurodiversity.

· Familiarity with Singapore’s philanthropic landscape and IPC regulations.

What We Offer

We offer:

· Opportunity to make a meaningful impact in the ADHD community.

· A collaborative and mission-driven work environment.

· Professional growth opportunities within a growing organization.

· Competitive salary and benefits package.

Application Process

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and achievements to [email protected]. Applications close on 31 Dec 2024.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented