DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

As a part of the Service Quality Management team, you will be responsible for implementing and managing the Board’s Customer Relationship Management System (CRMS) that is used by both frontline and backend departments to handle correspondences with our customers. You will play a role in ensuring the successful deployment and integration of systems to enhance service quality and improve customer experience.

In this role, you will:

• Serve as the primary liaison between business teams, overseeing project progress and gathering feedback.
• Collaborate with stakeholders to define clear business requirements and ensure smooth integration of systems.
• Participate in testing to ensure system readiness and alignment with standards, and provide post-implementation support.
• Troubleshoot and resolve project blockers in collaboration with IT colleagues and vendors.
• Harmonise business processes to accommodate changes from the new system.
• Support change management communications and training plans for internal users during the transition phase.
• Provide training on new digital capabilities to deliver accurate information to customers.
• Identify gaps between systems and business needs for future enhancements.
• Review and streamline policies and processes based on emerging technologies and methodologies to keep abreast of market practices.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Relevant experience in project management or operations management, preferably in a customer service or digital transformation environment.
• Familiarity with managing and implementing enhancements to improve processes and increase productivity/efficiency would be advantageous.
• Knowledge of CRMS platforms, such as Salesforce, will be an added advantage.
• Relevant strong experience with testing methodologies and quality assurance processes.
• Demonstrate strong communication and stakeholder management skills.
• Ability to work collaboratively in a cross-functional team environment.
• Ability to collaborate and communicate with stakeholders to ensure alignment and successful project outcomes.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

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ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetic centres in Singapore, Shanghai and Hangzhou China. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Requirements:

· Minimum Diploma or Degree in Finance, Accounting or Business fields

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry

· Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.

· Candidate who are undergoing CPA training program are welcome to apply

· Experience working in fast-growing SMEs will be an advantage

· Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal skills

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

· Enjoy working in fast-paced and dynamic environment

· A multi-tasker and learner with self-motivation and integrity

· Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

5-day work week

Medical Benefits

Opportunity to embark on Management Trainee Program

Reward and recognition program that appreciate the most competent and brightest

Promotion based on performance

Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetic centres in Singapore, Shanghai and Hangzhou China. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Requirements:

· Minimum Diploma or Degree in Finance, Accounting or Business fields

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry

· Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.

· Candidate who are undergoing CPA training program are welcome to apply

· Experience working in fast-growing SMEs will be an advantage

· Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal skills

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

· Enjoy working in fast-paced and dynamic environment

· A multi-tasker and learner with self-motivation and integrity

· Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

5-day work week

Medical Benefits

Opportunity to embark on Management Trainee Program

Reward and recognition program that appreciate the most competent and brightest

Promotion based on performance

Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

ClearSK Healthcare Pte Ltd An international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumper, is looking for suitable candidates for the above positions. In your role you will have opportunities to work alongside doctors, para-medical and finance professionals. For the motivated candidates, this is opportunity to earn high income but also a chance to learn and grow in your career.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Qualifications and Requirements:

• Minimum Bachelor's degree in Business, Analytics, Accounting, Finance, or a related field
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment independently
• Diligent in checking work to ensure no errors before submitting to superiors for review
• A multi-tasker and learner with self-motivation and sensitive with figures
• Comfortable with computerized data processing and able to comprehend tables and spreadsheet templates
• Diligent in checking work to ensure no errors before submitting to superiors for review
• Familiarity with accounts payable processes and administration
• Exceptional attention to detail and commitment to accuracy

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Role Responsibilities:

Student Enrolment Conversion

Successfully work towards the goal of converting visits and “opportunities” (qualified leads) into applications and firm enrolments.

• Develop personal rapport with prospective parents and students
• Understand the profile of students and deliver best-in-class admissions pitches and school tours
• Prepare and tailor admissions pitches and tours to individual needs of prospective students and parents
• Schedule and confirm timing for personal tours/school visits
• Deliver personalised visit experience to each prospective parent and student
• Conduct 1:1 and group tours of the school and answer parent and student queries during post-tour consultations.
• Provide post-tour follow-up with each individual family and continue to foster a personal relationship

Brand – ambassador representative

Serve as front-line representative to families and external community; integral to ensuring Lorna Whiston provides the best customer service as evidence by initial admissions and enrolment experience.

• Act as brand ambassador and present the schools to prospective parents and students at recruitment events, open days and information sessions locally and in overseas markets
• Know the school’s unique-selling points and continuously learn new features of the school; communicate the school ethos and programs effectively
• Build relationships with key partners, affiliates and influencers in the communities locally
• Assist the Customer Management Team as needed through application and offer process
• Deliver group tours during Open House and participate in other recruitment activities as needed

Reporting and Data

Manage pipeline of opportunities and diligently update CRM platform.

• Input notes on specific families in the CRM platform
• Ensure accuracy in reporting and data collection
• Any other requirements deemed necessary by the Head of Lorna Whiston Schools

Job Requirements:

• Direct sales experience in a highly personalised B2C environment ideally though not necessarily in education or related business; previous recruitment or admissions experience in schools a plus
• Pro-active and shows initiative ; able to work independently with minimal direction
• Excellent verbal communication, presentation, and persuasion skills in a 1:1 and group setting
• Result oriented and driven by successful outcomes
• A team-player who is able to work with different parties to achieve the overall goal
• Experience in dealing with clients in a multi-cultural setting
• Experience with CRM systems such as Hubspot is an advantage
• Strong relationship management skills
• Exceptional English language proficiency, both spoken and written
• Diploma/Bachelor Degree

Role Information:

Reports to: Head of Lorna Whiston Schools

Contracted Hours: 40 hours per week (including Saturdays and Sundays). The two rest days are on weekdays.

Location: Singapore

Responsibilities:

• Search and screen potential candidates across various recruitment platforms and proactively reach out to them.
• Attract outstanding candidates to join the team and maintain regular communication with existing candidates.
• Maintain candidate relationships and provide a positive recruitment experience.
• Collaborate with the team to ensure a smooth recruitment process and timely completion of recruitment tasks.

Qualifications:

• Minimum of 5 years of HR or Talent Acquisition experience, with at least 2 years of experience in headhunting and talent sourcing.
• Bachelor's degree or higher, preferably with an international student background.
• Understanding of the Web3 industry.
• Excellent communication and interpersonal skills.
• Strong paperwork skills.
• Familiarity with different recruiting platforms and recruitment processes.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

• Events Management Industry
• Competitive Remuneration Package
• Good career growth and personal development

As a Creative Manager (Events Management), you will be responsible for the following duties:

• Leading the creative direction for clients’ events and execution.
• Develop original ideas and creative concepts.
• Overseeing the development and execution of conference events, ensuring they are innovative and aligned with industry trend.
• Translating client briefs into compelling creative strategies and actionable concepts.
• Work closely with project management team to brainstorm, refine and execute creative concepts.
• Present creative concepts and proposals to clients.
• Building strong relationships with clients, ensuring that creative solutions align with their vision and objections.
• Accountable for the team performance in terms of revenue generation and financial success of creative projects.
• Support new business efforts by contributing to pitches, proposals and creative solutions that win new clients.

Requirements:

• Possess a minimum of Diploma in related fields with 3 years of relevant experience.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email:
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

• Opportunities for professional development
• Reputable organization
• Good company benefits

As an Operations Manager (Community Hospital), you will be responsible for the following duties:

• Oversee key hospital operations, including linen services, food services, bed management, claims processing, and project management.
• Ensure seamless service delivery aligned with regulatory standards to enhance the patient experience.
• Collaborate with multidisciplinary teams to drive operational efficiency and manage vendor relationships, budgets, and finances.
• Conduct inspections and audits to ensure compliance with healthcare regulations.
• Develop and manage project plans, timelines, and budgets, ensuring timely and cost-effective project completion.
• Lead staff training and development initiatives.
• Undertake additional responsibilities as assigned.

Requirements

• Possess a Minimum Degree in any equivalent fields.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Excellent career progression structure
• Opportunities for professional development
• Good overall company benefits

As an Assistant Manager, Facilities Management, you will be responsible for the following duties:

• Design, implement, and oversee policies and procedures for maintaining facilities and equipment.
• Coordinate and manage all facility-related projects and renovations, including the construction of new facilities, while ensuring the safety and security of assets.
• Negotiate and timely renew contracts, permits, and licenses related to facilities.
• Ensure adherence to statutory regulations concerning facilities and equipment
• Collaborating with stakeholders to enforce safety protocols and address audit findings and recommendations from regulatory bodies.
• Lead the development, implementation, and monitoring of emergency management, Business Continuity Plans (BCP), and Enterprise Risk Management (ERM) strategies.
• Develop, implement, and manage the preventive maintenance and efficient operation of medical equipment across departments.
• Evaluate, select, and recommend contractors/vendors to ensure optimal maintenance of medical equipment, while managing the annual budgeting process for these services.
• Perform other tasks as assigned.

Requirement:

• Minimum Diploma holder
• Minimum 5 years of relevant working experience

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.

The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.

What You’ll Be Doing:

• Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
• Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
• Drive efficiency improvements using AI and platform tools to enhance employee experience
• Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
• Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
• Support corporate development teams with due diligence and integration during mergers and acquisitions
• Manage broker relationships at the regional level and oversee the regional budget planning and execution process
• Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
• Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
• Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Primary Function of Position:

The Manager, Asia FSO (FP&A, Sales Operations) closely work with Asia FSO teams to support the business in the fastest growing market at Intuitive. FP&A function includes China manufacturing planning and analysis with the mission to drive operational efficiency. This position supports Sr. VP & President Asia Pacific and other regional commercial leaders for financial planning, forecasting, analyzing the business from entire Asia region standpoint with deep understanding of each market’s dynamics and is capable of providing valuable insights for their decision makings.

Roles and Responsibilities

• Lead, manage, recruit, develop, inspire, and evolve the Asia Sales Operations and FP&A teams and processes to provide our business partners "World-class decision, budget, analytic, and finance support on initiatives with defined ROI that drive the Asia business".
• Proactively analyze complex business problems, data, or trends and provide strategic, data-driven recommendations that support Asia Commercial planning, strategy, short and long-range financial models, and accelerated adoption and scale.
• Develop commercial reporting / cockpits that align to Intuitive's commercial fundamental building blocks (adherence to the TTP, incremental sustainable surgeons, high quality 90 and 180-day training productivity, increased sales contribution, clinical and capital selling milestones)
• Closely work with US HQ and own the process for budgeting, forecasting, long term planning in Asia region.
• Proactively evaluate data and market trends to anticipate opportunities for growth or risks to the business. Create plans, recommendations, and programs through people to capitalize on opportunities or counteract risks.
• Partner with Executive commercial leadership to develop board-level and customer-facing presentation materials.
• Closely work with China manufacturing FP&A team to optimize efficiency in manufacturing operations through data analysis and influence.

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

Purpose: To improve the efficiency and effectiveness of donor recruitment and public education by understanding the global and local medical and charity ecosystem, identifying opportunities for strategic partnership and reducing attrition at recruitment stage. To oversee the management of the marrow donor database. To lead and mentor the donor recruitment team to achieve strategic objectives.

• To formulate below the line strategies that leverage on partnerships through channels such as corporate, community, education, government achieving donor recruitment and public education opportunities for the charity.
• To drive innovative donor recruitment and public education strategies to fruition.
• To develop, mentor and lead the members of the donor recruitment to achieve their objectives.
• To oversee the recruitment curriculum, training and engagement of ambassadors to support the team’s objectives and the charities goals of building a volunteer database.
• To oversee the donor recruitment training curriculum for staff and volunteers ensuring that every member of the charity is affluent in donor recruitment.
• To drive strategies that reduce donor attrition from registration recruitment through to donation through digitization and other initiatives.
• To strategise and lead below the line communication for marrow donors, pledgers, ambassadors, and other stakeholders.
• To ensure drive/event operations are well organized and executed by the donor recruitment team and incidents are promptly managed.
• To oversee swab processing operations, increase efficiency and maintain data accuracy and integrity.
• To oversee the overall management of the marrow donor register ensuring donor quality and data integrity.
• To lead the charities annual flagship event – Match for Life.
• To oversee / support as manpower in recruitment initiatives when required.
• To review departments policy and procedures to be in compliance with the charities policies and in adherence to the requirements of regulating bodies such as WMDA.
• To take on the role of Assistant Data Protection Officer for the team and ensure adherence to PDPA Act.
• To plan, manage and review the teams budget, expenses and review yearly plans with the BMDP Management.
• To plan and organize the Donor Recruitment and Public Education Sub Committee meetings with the Public Education Manager.
• Embody and be an advocates of BMDP’s Core Values and Core Competencies of Commitment, Integrity, Teamwork Respect and Excellence
• Support and manage reporting staff in the following aspects:

1. Day-to-day work and individual work goals
2. Oversee their training and development
3. Integrate BMDP’s Core Values and Core Competencies as part of the team’s culture
4. Staff welfare and morale

Job Competencies

• Strategic Mindset
• Communicate with Impact & Persuades
• Builds Effective Teams
• Drive Results
• Foster Innovation & Agility

Technical Skills

• Data Analytics and Reporting
• Excellent Copywriting & Editing Skills
• Excellent MS Office Skills
• Ability to adapt to various technology ie Online Platforms etc
• Organisation Acumen
• Excellent Project Management and leadership skills

Requirements

• Bachelor’s Degree in Business / Communications / Marketing
• At least 8 Years of working experience
• Background in Business Development
• Client Relationship Management
• Analytics (Data Analytics, Qualitative & Quantitative research etc)
• Supervisory experience preferred

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24124

What will you do?

We are seeking a highly skilled and motivated Senior Software Quality Assurance Engineer to join our dynamic tech team.

In this role, you will be instrumental in ensuring the quality and reliability of our platform, working closely with cross-functional teams to implement robust testing strategies and drive continuous improvement in our development processes.

Test Strategy and Planning:

• Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.
• Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

• Lead the development of automated testing frameworks using Cypress/Playwright for end-to-end testing.
• Implement performance and load testing using tools like Gatling, K6, and Autocannon to ensure platform scalability.

Quality Assurance:

• Conduct contract testing with Pact.js to validate interactions between microservices.
• Perform thorough regression testing when bugs are resolved and new features are implemented.
• Collaborate with developers to ensure code quality and adherence to best practices.
• Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking or delays.

Cross-Functional Collaboration:

• Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.
• Participate in agile ceremonies, providing QA insights and contributing to sprint planning.
• Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

• Identify, document, and track software defects using industry-standard tools.
• Conduct root cause analysis for critical issues and implement corrective actions.
• Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

• Mentor junior QA engineers, fostering a culture of quality and continuous improvement.
• Stay updated with emerging QA technologies and methodologies, introducing relevant innovations to the team.

What are we looking for?

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.