Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Join the Eatz Group of Companies, trendsetter in the F&B industry with over 20 years of experience. Our brands – Eatz Catering, Catering Culture, Sherlyn Patisseries, and Mutiara Seafood, Jumbo Group’s Halal Seafood Restaurant – are known for delivering quality catering and culinary excellence across Singapore.

Be part of an exciting and dynamic team that’s passionate about innovation, exceptional service, and creating memorable dining experiences. Grow your career with us as we continue to set the standard in catering and hospitality.

Key Responsibilities:

• Oversee food safety and hygiene practices across all catering & F&B operations.
• Conduct regular inspections and audits of food production, storage, and preparation areas.
• Implement and maintain food safety systems (HACCP, ISO 22000) to ensure regulatory compliance.
• Train staff on food hygiene and quality standards.
• Investigate customer complaints related to food quality and safety, providing solutions and corrective actions.
• Prepare detailed reports and documentation on food safety audits and incidents.

Requirements:

• Well experienced in Food Science, Food Technology, or a related field.
• At least 4 years of experience in Quality Assurance/Food Safety within the F&B or catering industry.
• Knowledge of Singapore’s food safety regulations and standards (HACCP, ISO, SFA guidelines).
• Strong attention to detail and the ability to ensure compliance with food safety protocols.
• Good communication skills to educate and train team members on food safety practices.

Working Location: Bedok Industrial Area (S489950)

Please email updated resume via WhatsApp to 9857-9292 with:

1. Expected Renumeration
2. Earliest Availability

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Responsibilities

• Prepare, count and distribute components to production team for monthly production usage
• Monitor component stock levels and report to Production Manager monthly
• Execute daily in-bound goods into warehouse effectively
• Perform inspections with QC team to ensure components' quality adhere to standards and prepare report for the Production Manager
• Maintain accurate production documentation
• Utilize Microsoft Office, especially Excel, for data tracking and reporting
• Support production planning and control processes with the Production Manager
• Perform any other ad-hoc projects or tasks to be assigned by the HOD/ Management from time to time

Requirements

• Diploma in mechanical/electronics engineering or any relevant ITE cert/Technical skills certificate or 1-year work experience in electronics industry
• Able to read and understand electronic schematics and user diagnostic tools such as multimeter, oscilloscope and LCR meter
• Computer literate (Excel and Word)
• Good team player, possess initiative & ability to work independently
• Knowledge of SAPB1 Module is preferred but not a must
• Knowledge of ISO 9001 will be an advantage
• Only applicants that do not need a work pass need apply

The Pest Control Technician will assists the management of Pest Control operation duties as directed by the manager. This includes managing resources, work procedure and work incidents. The candidate is also required to improve work processes and service quality for the organization and clients as part of his role in performing operational duties.

Job Description & Requirements

Implementation and maintenance of all quality and food safety control processes are in compliance to company’s standard, ISO22000, HACCP, GMP, FSSC, Halal and local statutory requirement.

Job Descriptions

• Implementation and management of food safety (HACCP)

• Establish/review HACCP study, food safety & quality policy, manual and SOPs

• Control and maintenance of ISO22000, HACCP, GMP, FSSC, Halal and local statutory requirement supportive documentations

· Involve in incoming quality check, product sensory, on-line critical control points, food product testing & verification

• Perform QA audit at central kitchen and outlets and prepare QA analysis reports for non-conformance

• Maintain consistent documentations all records and audit reports

• To monitor the overall quality and food safety of the operation from receiving to delivery and to recommend corrective actions in case of non-compliance. Including setting up of necessary systems to achieve this

• Ensuring ingredient and finished product safety and quality

• Ensure proper cleaning & personnel hygiene in production and delivery team

• Internal staff training on quality and food safety

• Carry out daily hygiene inspection to ensure stringent reinforcement of food hygiene safety in practice

• To perform site inspections for continuous feedback and track improvements

• Enforce good food safety and good workplaces practices for continuous improvement

• Conduct joint food incident investigations to monitor rectification actions are adhered to

• Support monthly pest control program with contractor

• Perform aseptic microbiological samplings and testing for food products and hand swabs

• Any other administrative or ad-hoc duties as assigned by Management

Job Requirements

• Diploma in Food & Beverage / Culinary Management or Business related

• Diploma in Diploma in Food Technology, Food Science or equivalent

• Relevant QA/QC experience in handling ISO22000, HACCP, GMP, FSSC, Halal and local statutory requirement documentation and records

• Familiar with SFA, NIP, COA and microbial testing knowledge will be an advantage

• A minimum of 5 years’ experience in QA industry/environment

• Strong business acumen, critical thinking, and analytical skills

• Good problem solver and self-confidence in decision-making

• A leader with strong influential and coaching skills

• Strong interpersonal skills and lead by example with a hands-on approach

• Must possess Food Safety & Hygiene Certificate and SFA

• Strong understanding of ISO 22000, ISO 9001, HACCP, FSSC, and Halal requirements

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and approver for updates to customer information in KYC system.
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis and will be seconded to our client's project*

Work Location: Tuas (company transport is provided in selected MRT stations)

Working days: 5.5 days

About the role:

The Lead Resident Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large-scale power generation project. The Engineer shall have at least 10 years of relevant engineering experience in delivery of large-scale industrial/ utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

· To work as owner’s engineer to lead the ICA project implementation at site.

· Assist Chief Resident Engineer in daily supervision and coordination duties for ICA discipline.

· Project delivery planning including time and manpower scheduling.

· Source and interview for Resident Engineers and Resident Technical Officers for ICA discipline

· Strong capability of specification capability for all ICA-related specification. e.g. DCS / PLC system configuration, topology and controller, RIO engineering.

· Enforce Specifications, International Standards, Singapore Standards and good practices

· In-depth of understanding for automation package for contract implementation of automation systems for WtE project.

· Contracts management of ICA discipline for the WtE project

· Review the EICA submittals from Contractors for Process like Waste Reception system, Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services, Enterprise Resources Planning, Communication Network Infrastructure, DCS, PLC, EMIS, PFMS etc.

· Essential understanding of P&ID of process engineering

· Liase with the Engineering Manager and the Project Technical Specialists on the review and approval of design submissions including calculations and drawings

· Engage in Technical discussion EICA related issues with the contractor and client

· Attend site meetings and resolve technical issues with Contractors

· Define Inspection and Special testing requirements and ensure coordination of those efforts on all contracts

· Ensure the documentation fully complies with the specifications and standards

· Participate in HAZOP review, SIL safety and design for safety workshops

· Work with electrical team closely for all power and process interfaces

· Participation in FAT of automation equipment, DCS, PMS, PLC and RIO

· Provide Technical support in Testing and Commissioning of the plant.

About you:

· Degree in Electrical / Electronic/Instrumentation & Control Engineering recognized by the Professional Engineers Board

· Registered as Resident Engineer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore

· At least 10 years of relevant experience in design and construction of large Waste-to-Energy (WTE) projects or waste/water management projects in Singapore, particularly experience in power plant or WTE processes.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA Licence Number: 94C3545

EA Personnel Name: Paola Jane Ofrasio Fajardo

EAP Personnel Registration Number: R1325507

The VP – Data Risk & Control Lead Analyst is responsible for contributing to the directional strategy and assisting in creation and modification of Enterprise Data Governance Strategy, and/or Data Risk and Control Framework and Data Risk Taxonomy. The focus of this role may be on one or more of the following areas: assisting in identification, measurement and reporting, data policy adoption and compliance, data controls framework performance and issue management process, and regulatory and audit response and action tracking.

This role requires someone who is dynamic, flexible, and can easily respond to quickly changing needs. The candidate must have the ability to handle ambiguity and complexity and be able to deliver on multiple responsibilities. Developed communication and diplomacy skills are required in order to guide, influence and convince others.

Responsibilities:

• Partner with multiple teams to implement relevant Data Governance policies and/or Data Risk and Control framework
• Provide expertise on Data Governance and/or Data Risk and Controls framework including design, effectiveness, performance monitoring and self-assessment processes
• Oversight and analysis of data-related issues, tracking of ownership and target dates and associated metrics and reporting
• Support and coordinate with business lines and global functions on enterprise Data Governance strategy roll out, including new Data risk taxonomy and associated changes to key risk indicators and control framework
• Gather and synthesize metrics on existing Data Governance and/or Data Risk and Controls principles, policies, practices and standards, e.g., understanding industry best practices
• Produce recommendations for enterprise-wide guiding principles, policies, processes and practices
• Determine requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed
• Develop and manage approach for measuring adoption of principles, policies, processes and practices

Qualifications:

• 6-10 years relevant experience in a Data Governance/ Data Management/ Process Engineering or related area
• Advanced understanding of Project Management methodologies and tools
• Requires basic commercial awareness
• Ability to monitor tight deadlines or unexpected requirement changes, with the ability to anticipate and balance needs of multiple stakeholders
• Ability to communicate effectively to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences

Education:

• Bachelor's/University degree, Master's degree preferred

About our client: Our client is an international engineering and project management consultancy that specializes in infrastructure and environmental projects.

*Please note that this role will be hired on a contract basis to support our client's project.

*Work Location: Tuas

About the role: The EICA Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large scale power generation project. The Engineer shall have at least 5 years of relevant engineering experience in delivery of large scale industrial/ utilities projects (e.g. waste, water, oil & gas or power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

• Work as owner’s engineer to lead the electrical team for project implementation at site.
• Proactive attitude and solution orientated personality with leadership mentality and for the EICA discipline, assisting project director for the contract execution.
• Strong capability and experience on 66kV, 10.5kV, 6.6kV and LV related power distribution equipment and cabling installation and commissioning requirement. Experience of large power transformers, generator circuit breakers, MV switchgear, protections and control equipment, MCC and UPS and DC system is expected.
• Having good understanding and interpretation of SLD, protection and metering SLD, schematics and cabling drawings.
• In depth of understanding for electrical power automation for electrification of WtE project.
• Contracts management in managing site works while maintaining swift communication with client and contractors for the WtE project
• Familiar with SS638 requirements on electrical installations in Singapore.
• Having multi-discipline coordination attitude in execution of electrical works
• Basic knowledge of instrumentation and control equipment for site works
• Review the submittals from Contractors for electrical installation and commissioning procedures of various sub-packages.
• Engage in site meetings with technical discussion contractor and client
• Joining site inspection for contractors works.
• Participation of FAT and SAT of electrical equipment
• Ability to use Navisworks to review 3D BIM Model for routing of site utilities.
• Review of DCS / PLC system configuration, topology and controller, RIO engineering deliverables for the implementation of WTE automation systems
• Review the submittals from Contractors for Process Control like STG package, Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services, Enterprise Resources Planning, EMIS, PFMS, Communication Network Infrastructure etc.
• Essential understanding of P&ID of process engineering
• Engage in Technical discussion for all control system related issue with contractor and client
• Participate in HAZOP review, SIL safety and design for safety workshops
• Work with electrical team closely for all power and process interfaces
• Participation of FAT of automation equipment DCS, EMIS, PMS, PLC, Weighbridge systems etc
• Provide Technical support in Testing and Commissioning of WTE plant.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: R1325507

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Vice President, Wealth Investments EMEA, LATAM, NAM Control Testing Leader - Hybrid (Internal Job Title: Business Risk and Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Products and Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Product and Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring of the Wealth Products and Operations department – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

The Wealth Products and Operations Control Testing Leader is a subject matter expert on overall controls monitoring, with an excellent level of understanding of control testing and who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
• Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
• Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Support other relevant work efforts of the department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5+ years relevant experience, 3+ years in Risk & Controls roles.
• Subject matter expert on controls design, execution and/or control testing.
• Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Vice President, Reconciliations, Control & Treasury – Futures, Derivatives & Clearing - Hybrid (Internal Job Title: Cash & Trade Proc Sr Manager – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Management of Treasury & Funding requirements, partnering with treasury and business groups
• Application of business acumen and analysing trends across treasury and control processes
• Ensure adherence to our regulatory requirements and understand these, always follow key processes and control requirement.
• Ability to communicate complex processes and workflows.
• Participation and ability to drive change initiatives both global strategic and regional discretionary and mandatory.
• As a senior member of the team be able to take on supervisory functions,both on and offshore oversight when the team lead is absent.
• Daily monitoring and processing of exchange, central clearing house margincalls
• Creation and input into associated metrics to enable productivity measurement.
• Oversight of Balance Sheet accounts and proactively management of break resolution and escalation
• Liaison with Finance teams regarding applicability and validity of monthly Adjustments
• Execution of collateral asset movements and associated monitoring
• Escalate clearly and promptly.
• Manage the investigation and resolution of breaks with Exchanges, Brokers, and Affiliates
• Improvement of daily processing to increase efficiency, identify where automation is required and drive solutions to completion.
• Ensure Standard Operating procedures are up to date and cover all functions, understand, and follow Citi policies and standards.
• Partner effectively with Business stakeholders, technology groups, finance, and compliance teams. Regionally across Asia and Globally.
• Required to have the ability to work autonomously and as an effective team member.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Industry Experience: minimum of 5-10 years relevant experience in Financial Organization i.e. Investment Banking / Investment Management / Hedge Fund / Exchange
• Be able to demonstrate the relevant experience in operations risk management across the derivatives products.
• Be familiar with the associated regulatory obligations across client money rules and margin calls across the Asian futures and derivative markets.
• Experience across Controls & Reconciliations within Futures, Collateral, NOSTRO & General Ledger
• Experience in treasury management and or associated fields linked to Futures and Derivatives Clearing.
• Experience across Controls & Reconciliations within Futures, Collateral, NOSTRO & General Ledger
• Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively to a diverse audience.
• Problem-Solving: Proven track record of resolving issues efficiently and effectively, able to drill into the details, and address the root cause.
• Attention to Detail: Strong attention to detail, ensuring accuracy in communications, transactions, and reporting.
• Ability to write business development requirements to initiate change and automation requests across technology stacks as well as low code automation solutions.
• Team Collaboration: Ability to work collaboratively with internal teams to ensure seamless service delivery and stakeholder satisfaction.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance
• Demonstrate business acumen across treasury management.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description:

The role is for the position of VP – identity and Access Management Systems within Information Technology Department under Asian Systems Office.

The successful candidate will be part of a growing dynamic regional team that is in charge of IT development and support functions for the APAC region. This role provides oversees development and maintenance of ASO’s Identity and Access Management System (IAMS).

The candidate will need to understand ASO’s Identity and Access Management System (IAMS) and oversees development and maintenance of this system to meet business and compliance needs.

The candidate will work closely with the IT Risk Management department in all aspects of Identity and Access Management and compliance.

Roles & Responsibilities:

• Work as a technical expert with clients, analysts, programmers and other team members to develop solutions within IAMS.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Engage multiple stakeholders and leverage related security products or technologies to recommend solution architectures and designs needed to monitor and report on IAM related data across multiple governance agencies.
• Work closely with the project managers, Security and Compliance personnel, application developers and other administrators in creating functional, scalable and secure identity management solutions from design and development through implementation for business clients.
• Demonstrate a deep understanding of risk and change management, security policies and controls, user account life-cycle management, roles-based access, access management, active directory and other related Identity Management concepts.
• Work with client business, onboarding applications teams and understand the impact on their present identity and access workflows processes.
• Evaluate and identify industry solutions suitable for customers’ present and future requirements, fulfil existing gaps, is scalable, robust, easy to use and economically maintainable.
• Lead and prepare low level architectural design solutions, evaluate and finalize a robust and cost-effective solution which meets all the requirements and no impact on dependent applications.
• Design High Availability and Disaster Recovery architectures for IAMS.
• Prepare artifacts for data flow design diagrams with all use case diagrams which covers data modelling between IAMS and target applications.
• Perform data migration impact analysis and identify the solutions in new system.
• Develop new custom connectors related to Rest/Soap API
• Prepare a detailed deployment/ cut over plan with perfect go-live strategy which covers all the teams and all other dependent impacting (source and target) applications team’s activities.
• Co-ordinate with Change management team and implement change requests.
• After go-live, periodically review the system processes, quality of system results and update the weekly, monthly quarterly status reports to customer stake holders.
• Provide regular status updates to customer and technically lead the entire program to supervise, direct, implement and deliver the activities of entire team.
• Specifying technical requirements for leadership for data integrity, privacy and security of directory services.
• Specifying guidelines and supporting processes for integration, administration and maintenance
• Perform IAMS system patching and upgrades.

Job Requirements:

• Min 10 years’ experience in Identity and Access Management domain, with min 3 years’ experience in technical development, support and maintenance of Identity Governance tools
• Experience with the top identity governance tools like Oracle IM/ Oracle IG, SailPoint, Saviynt, One identity solution.
• Experience in development and implementation of workflows and data integration/transformations in an identity management project using Oracle Identity Manager (OIM) workflow engine.
• Experience Custom Scheduled tasks, Custom SOA approval Workflows and Event Handlers, Knowledge in ADF UI Customization, Knowledge of configuring Segregation of Duties with OIM 11gR2/12C.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068388

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Responsibilities

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities.
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements

• Fresh graduates are welcome to apply
• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.

• Collaborate with HQ and ASEAN manufacturing sites to promote and expand Digital Transformation initiatives and activities.
• Act as the main point of contact between HQ, ASEAN sites, Study ASEAN region initiatives, address sites queries, facilitate project planning, execution, and troubleshooting to ensure smooth adoption of new initiatives.
• Monitor the progress of Digital Transformation projects and provide timely updates to stakeholders.
• Support the implementation of advanced technologies to improve manufacturing processes and operational efficiency.

Job Requirement

• Degree in Information Technology and/or Computer Science, Engineering.
• Knowledge of Digital Transformation frameworks and strategies in manufacturing.
• Proficiency in using industrial software and systems such as ERP, MES, and IoT platforms.
• Proficiency in using data analytics tools and cloud computing technologies.
• Technical leadership in MLOps technology and data science etc.
• 8+ years of relevant experience in IT or Digital Transformation, at least 2 years in a leadership role.
• Proficiency in Microsoft Office Suite, project management tools etc.
• Proficiency in Japanese (JLPT N2 or above preferred) and Fluent in English.

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project

Responsibilities:

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).
• Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.
• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Responsible that adequate governance and training are in place to support management of Risk profiles.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Familiarity with 3rd party risk models.
• Consistently demonstrates clear and concise written and verbal communication skills
• SQL, Perl or Python, Matlab or R, Excel VBA. Database administrator experience is a plus.

Education:

Bachelor's/University degree, Master's degree preferred.

Duties and Responsibilities:

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR, with a focus on HR Development, Performance/Talent Management, Engagement and Administration for a start.
2. Partner Business Units to advise stakeholders and support in relevant HR matters such as developing in-house courses, administering training budget and external course registrations, managing annual performance and talent review exercises etc.
3. Support in reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Support in maintaining HR System, ensuring accurate records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
6. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
7. Support in other relevant duties as assigned.

Requirements:

• Degree in HR, Business or related discipline.
• Minimum 5 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

When the restaurant manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

- knowledge in beauty and skincare

- well versed in acupuncture points preferred

- sociable and sales oriented personality preferred

- good knowledge in company beauty products

- able to recommend sales packages and company products to customers according to their needs

- prior experience in same industry prioritised

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.