We are seeking a versatile Product Owner to help us deliver Quantifeed’s Delivery and Client Success services,based in Singapore.

Responsibilities

1. Work closely with the project sponsor, cross-functional teams, and project team to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
2. Identify key requirements from the client and own the delivery book of work for the client assigned, also coordinate the requirements for cross-functional teams backlog.
3. Manage day-to-day communication and be the point of contact for the client. Internal communication and coordinate the analysis, design, build, and test phases against the planned timeline and remove any impediments to working relevantly with the program managers and Head of Delivery.
4. team collaborations, identify risks and opportunities across single or multiple projects within the company aligning them to the delivery framework and Target operating model.
5. Manage change requirements, working through the change control process.
6. Be responsible for regular milestone tracking, project status reporting, and updates.
7. Lead scrum ceremonies like scrum planning, review and maintain the project updates on relevant tools like Azure DevOps Backlog, JIRA, etc.
8. Work closely to ensure post-go-live stabilization is achieved and Handle BAU support escalations and incident reporting in hand with the client success team.
9. Contribute to automation and efficiency initiatives like automation testing and process improvements, training documentation wiki updates etc.
10. Provide insight and feedback to influence Quantifeed’s product roadmap and strengthen product/market

Requirements

1. 8 or more years of experience in technical BA, Technical Project manager, or client success Agile/scrum teams preferably in the Banking and financial services Industry. Agile project experience with facilitation skills for eliciting requirements and solutions and delivery across multiple teams, escalation, etc.
2. Ability and experience in engaging and communicating with clients and internal stakeholders on the business and technical side virtually and face-to-face as needed.
3. Familiarity with automation testing, alert management, and reporting tools. Experience with Reviewing scenarios with Gherkin syntax, TDD/BDD test approach, and knowledge of automation testing
4. Understanding of financial markets including wealth management products and trade flows (such as Funds, ETFs, and Stocks).
5. Hand on with SQL
6. Preferred exposure to .NET
7. Preferred experience in Banking Migration, technical upgrade, digital transformation, or cloud projects
8. PMP/ SCRUM product Owner or Master or equivalent certification will be preferred.
9. prefered understanding practices such as continuous integration and continuous delivery (CI/CD), automation, and infrastructure as code
10. Self-starter, hands-on solution provider, and passionate problem solver with a willingness to adapt and grow in a dynamic environment.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.

As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.

Speak to us to discover how you can get started as a Client Relationship Manager and how you can build your success with us.

Key Responsibilities Include:

You will be in the forefront providing a full spectrum of insurance products & services to meet the financial and investment needs of our customers and small-medium-enterprises (SMEs) business owners:

• Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
• Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
• Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
• Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
• Maintaining long-lasting relationships with both existing and potential customers & business owners

Qualifications - External

• Degree or Diploma in any discipline
• 2 years’ sales experience will be an added advantage
• Passionate about helping customers achieve greater financial competency
• Able to manage relationships with HNW or Business owners
• Results driven and motivated by performance-based rewards
• Good communication, presentation and interpersonal skills
• Strong team work with a positive customer and corporate focused attitude
• Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI

About the Company

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Responsibilities:

Payment Settlement Operations:

• Oversee and manage daily payment settlement and clearing transactions.
• Ensure all payment settlement documents are accurately filed, recorded, and sent to secure storage (e.g., CISCO) for safekeeping.
• Process refunds and resolve disputes arising from merchants promptly and effectively

Billing and Account Receivables:

• Supervise the preparation of invoices and billing information for accounts receivable.
• Manage auto-billing processes, including GIRO, standing instructions, outgoing messages, confirmations, and payments.

Transaction Reporting:

• Update and maintain daily transactions in the control cash projection report.
• Ensure outstanding (live) and matured deals are filed and reported in their respective designated records.
• Prepare and submit weekly and monthly transaction fee billing reports.
• Compile and submit MAS S$ weekly transactions report (MAS 755) to the Monetary Authority of Singapore (MAS) in a timely manner.

Account Management and Customer Support:

• Oversee the process of account opening and creation, ensuring adherence to internal and regulatory guidelines.
• Support Internet Banking customers with account management queries and resolution.

Compliance and Efficiency:

• Implement and ensure compliance with AML (Anti-Money Laundering) regulations and reporting requirements.
• Optimize processes to ensure operational efficiency, accuracy, and alignment with regulatory requirements.
  Provide leadership in finance operations, including remittance transaction processing.

Team Leadership and Reporting:

• Lead and mentor a team to ensure high performance and operational excellence.
• Collaborate with internal stakeholders to improve workflows and meet business goals.

Requirements:

• Education: Minimum Diploma or Bachelor's degree in Finance, Banking, Accounting, or a relevant field.
• Experience: At least 5+ years of experience in payment settlement operations, with a minimum of 3 years in a leadership role within the banking or payment industry.
• Strong understanding of payment processing methods, including Diners, Visa, Mastercard, e-wallets, IPP, BNPL, and other payment ecosystems.
• Solid knowledge of financial operations, remittance transaction processing, and accounting entry.
• Ability to work under pressure, prioritize tasks, and perform with minimal supervision.
• Proficient in financial reporting and analysis, with an eye for detail and accuracy.
• Strong leadership and interpersonal skills to lead teams and collaborate effectively across departments.
• A fast learner with excellent problem-solving abilities and a team player mindset.

About HotelPlanner

HotelPlanner is a leading travel technology company that combines proprietary artificial intelligence and machine learning capabilities, and a 24/7 global gig-based reservations and customer service network, to quickly and seamlessly serve all traveler hotel & accommodation needs from a single platform. HotelPlanner is one of the world’s top providers of the individual, group, and corporate travel bookings, specializing in unique “Closed User Group” discount rates. Founded in 2004, HotelPlanner has enduring partnerships with the world’s largest Online Travel Agencies, well-known hotel chains, individual hotels, online wedding providers, ancillary lodging providers, corporations, sports franchises, universities, and government agencies.

Learn more about us at http://hotelplanner.com

What you will do:

-Have a passion and excel in cold calling, performing product demos both in-person and online, and creating long-lasting relationships.

-Heavy prospecting and exceed revenue targets by establishing influence with meeting planners in all market segments including corporate, association, and SMERFE through a variety of avenues such as personal appointments, presentations, phone calls, emails, social media, and industry events.

-Develop working relationships with various Hotel Sales Partners at a global, area, and on-property level.

-Excel in managing gatekeepers, influencing multiple decision-makers, and understanding the complexities of closing a transaction.

-Establish and cultivate an extensive professional network within the assigned geographical region with client and hoteliers.

-Facilitate and maintain consistent sales activity levels to ensure attainment of weekly, monthly, quarterly and annual sales quotas.

-Develop and maintain a high technical competency of Hoteplanner products, competitors and industry trends.

-Process and accurately document daily sales activity in Hotelplanner database.

-Collaborate with other Hotelplanner team members to ensure complete customer satisfaction.

-Adheres to all company policies, procedures and business ethics codes.

-Perform all other duties as assigned.

What you’ll Need to Succeed:

-Minimum 3-5 years of experience in outside sales and Business Development.

-Extensive experience in account development and proven ability to close sales.

-Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.

-Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.

-Strong empathy for customers and a passion for revenue and growth.

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

RESPONSIBILITY (KPI)

This role reports to Operations Manager and provide day to day leadership presence for a team of outlet personnel (examples: Branch Manager, Supervisor, Consultant, Stylist, Therapist, Customer Service Officer, etc).

• Lead the outlets to achieve assigned KPIs, including

1. Total sales per month per outlet
2. Customer $ per total sales
3. Success rate %
4. Customer $ per new sales
5. Recurring sales $
6. Referral sales $

• Partner with Operations Manager to develop sales strategies and any other operations planning
• Perform personal sales consultation to keep sales skills abreast to contribute to Outlet Sales.
• Ensure outlet’s operation is aligned with SOPs(examples: POS, P&L, Staff Management, etc) through the assigned Outlet’s Branch Manager
• Manage and resolve dispute due to sales related issues in outlets
• Maintain customer satisfaction and manage customer complaints
• Improve sales performance for existing staff performance via providing continuous training and coaching
• Support of continuous staff learning
• Be constructive and productive in feedback
• Collaborate and build strong relationship with other departments/outlets
• Lead the outlet staff in philosophy learning and application to enhance team efficiency
• Any other duties that may be assigned to the Employee from time to time

Requirements:

• Ability to maintain consistency in meeting KPI and/or set goals
• Open mindset in accepting responsibilities and changes
• Ability to lead, inspire/develop interest/ enthusiasm others
• Proficient in Microsoft Office
• Good Data and information analysis skills
• 5 years’ relevant working experience with proven Sales Achievement (>=$80k personal sales performance; >= $250k single outlet sales KPI and/or >=$380k combined outlets’ sales KPI) in similar industries
• Strong communication and interpersonal skills
• Ability to speak and read Chinese to converse with Chinese speaking clients and coworkers
• Sales driven and sales result oriented
• Able to deliver results under pressure and in a dynamic working environment

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

• Combine knowledge of scientific, regulatory and business issues to enable Abbott Nutrition products/business activities to meet required legislation.
• Develop and supervise regulatory professionals.
• Have department level influence and be generally recognized as an expert resource both within Abbott and externally.
• May comment on changing regulations and guidance, interface with outside regulatory agencies and trade associations and provide executive management with regulatory metrics/information.
• Monitor emerging regulatory issues and identify solutions.
• Ensure that data are identified, obtained and effectively presented for the registration of products worldwide.
• Utilize technical regulatory skills to propose strategies on complex issues.
• Accountable for compliance with applicable Corporate and Divisional Policies and procedures and evaluation of regulatory risks of these documents.
• Accountable for compliance with Regulatory SOPs and identification of improvement opportunities for SOPs.
• Identify need for new regulatory policies, processes and SOPs and approve them; evaluate regulatory risks of corporate policies.
• Provide strategic guidance for product development and planning throughout the product lifecycle.
• Anticipate regulatory obstacles and emerging issues throughout the product lifecycle and work with appropriate teams to develop solutions.
• Conduct regulatory due diligence for potential and new acquisitions and advise management.
• Analyze and compare regulatory outcomes with initial product concepts and recommend future strategies and actions.
• Develop global regulatory strategies and update based upon regulatory changes.
• Interpret and apply regulatory requirements.
• Monitor and influence external environment for impact on company products/business activities (e.g., regulation changes, government practices, trade association activities, etc.).
• Ensure regulatory data is maintained in electronic systems.
• This is a contract role for 6 months

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Job Description

Reporting to the Group Brand and Marketing Director and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote EtonHouse International School to the international and local community in Singapore.

Enquiry Management

• Ensure the PLO team captures all new enquiries (calls, email, online leads, walk-in's etc.) in the CRM system from the date of receipt.
• Ensure the PLO team records all appropriate information into the CRM system. Ensure the PLO team contact all new enquiries and are followed up by phone or email within 1 working day. Overseas phone calls can be made using the CRM.
• Ensure the PLO team emails the prospective parent the school tour confirmation details
• Ensure the PLO team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.
• During tours, ensure that the PLs share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high quality experience
• Post school tour; ensure the PLO team sends a post tour email within 1 working day after the school tour.
• Ensure the PLO team tracks and note all comments within the CRM in a timely manner and update their status.
• Ensure the PLO team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the ‘sequence' tool and the ‘templates' in the CRM to connect with families.
• Ensure the PLO team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.
• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE's are following up with their prospect parents.
• Compile tour templates learning stories for PLO team to improve the school tour.
• Review and shadow the PLE's around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.
• Continuous review of the school tour process with the PLE's from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.
• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly
• Engage in all induction courses and professional development sessions facilitated by HQ
• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends
• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel. Use the CRM features-sequences and workflows
• Train and induct new joiners and existing members of the PL team to use best practice in CX and use of technology platforms

• Advocate for the EtonHouse learning pathway beyond pre-school
• Ensure that the school website has accurate and up-to-date information
• Providing outstanding customer service that is personalised and in alignment with the organisation's culture and values.
• Support all media and brand and marketing events and requests
• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions
• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team
• Handle all admission and withdrawal processes and documents
• Monitor and track student numbers, agent referrals, withdrawal data

Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organising the relevant groups, schedule of the day and follow up.
• Ensure the PLO team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.
• Allocate school tour groups for each school coordinator
• Brief school coordinators as to the set-up for the open house
• Ensure the school is clean/set-up ready for open house.
• Work with the kitchen to ensure food etc. is provided and setup
• Facilitate the content of the sharing by the principal and/or other members of the leadership team
• Prepare materials and resources that are shared with families

• Bachelor degree from a recognised University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or a service-oriented industry.
• Sales management experience is desirable
• Experience working in an international school environment would be an added advantage.
• Possess a collaborative attitude and work well in a team oriented work environment
• Excellent written and verbal communication skills
• Result oriented and a hands-on marketer

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.

As my client continue to grow rapidly in the DC application, this role is newly created to strategize and aggressively drive the UPS OEMs business in the APAC (exclude China and India) region, achieving assigned revenue targets.

RESPONSIBILITIES:

• Act as the primary point of contact for UPS OEMs and selected DC Key Accounts, collaborating internally to champion customers’ needs and drive outcomes.
• Create AOP for individual UPS OEMs together with HQ and regularly track progress.
• Actively pitch my client's DC solutions to increase market awareness and acceptance.
• Provide prompt support to UPS OEMs or customers during project process.
• Liaising with product/technical teams from factories, regional technical team.
• Regularly update activities via CRM platform (Sales force) to track revenue and opportunities pipeline.
• Provide accurate monthly sales forecast to HOD.

REQUIREMENTS

• Electrical Engineering Bachelor’s Degree Preferred.
• DCD (Data Center) certification will be advantageous.
• At least 5 years of regional technical sales experience in DC / UPS applications.
• Battery and UPS/Charger Systems and BMS relevant field experiences will be advantageous.
• Strong DC technical background for specification purposes.
• Strong networks with UPS OEMs/end-users.
• Good presentation skills.
• Full working proficiency in English.
• Ability to work independently and as a team player.
• Regional travel (30%) is required.

Interested applicants, click APPLY NOW or text +65 81570929 for fast response. Only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No:R1876853

EA License No: 23C2072

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Role:

As a Sub-regional Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for South East Asia, Australia and South Korea offices. facility, or portfolio of small to medium sized buildings.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Facilities Managers to enable them to fulfill all the KPIs as well as client engagement.

· Provide leadership and supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

· Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

· Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors to be reflected into the maintenance management system.

· Maintain positive client relationships and conduct meetings on unresolved facility issues.

· Prepare and manage capital projects, operating budgets, and variance reports in line with account finance target.

· Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.

· Manage environmental health and safety procedures for facilities.

· Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.

· Drive cost saving targets as per account targets via benchmarking and data analysis in coordination with sourcing lead

· Conduct process and procedure training on maintenance, repairs, and safety best practices.

· Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

· Manage all the account KPI (per location) in-line with Account Lead targets

· Ensure RISE values of CBRE is observed at all times without any deviations

· Apply knowledge of own discipline and how own discipline integrates with others to achieve team and account objectives.

· Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

· Escalation on incidents or issues in a timely manner as per SLA agreed with client

· Ability to coordinate internally within CBRE organization to mobilize resource to support specific project work at the client’s request

What You’ll Need:

· Bachelor's Degree preferred with 8-15 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.

· Operated as a service provider to serve client in various capacity would be valuable

· Acted as FM either as in-house capacity or served as an outsourced personnel

· Work experience in managing manufacturing or office space environment.

· Good understanding of building codes including safety requirement

· Knowledge about sustainability and energy program

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Description of Division/Branch

The Regional Coordination Team under the Service Management Division (SMD) of KSL oversees service coordination and effective implementation of KidSTART programmes across the different regional clusters, and also oversees service management of Hospitals and cross-regional partners/stakeholders. The Team also spearheads, monitors and coordinates operational planning within SMD and across KidSTART Agencies (KSAs).

Key Responsibilities

1. Service Coordination

• Lead in the coordination and support of SMD’s Regional Teams as well as across the five KidSTART regions
• Oversee the planning, alignment, development and implementation of protocols across agencies, case planning and case allocations to SMD, KSAs and amongst practitioners
• Support and coordinate manpower planning, documentation, reports verification, SSNet Accounts, etc. to enhance service delivery
• Coordinate KidSTART operations across the regional teams and the implementing agencies
• Lead in the review and streamlining of work processes to improve service quality, accessibility and efficiency across KSL and KSAs
• Work with other KSL Divisions on KSL wide initiatives to support children from low-income families

2. Service Development

• Develop SMD’s Workplan, budget and operational planning to deliver the programme
• Oversee and follow up on operational requirements of the funding agreement with ECDA
• Develop workflows, processes, and SOPs to ensure consistent and quality KidSTART programme implementation
• Oversee manpower planning and projections and track caseloads and manpower deployment
• Gather, organise, interpret and report on operational datasets and insights from the data collated
• Strengthen programme delivery by implementing agencies

3. Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 5 years’ working experience in the social service, non-profit or community sectors
• Knowledge of Excel, Power BI, Tableau and other relevant programmes.
• Strong in data analytical and data processing skills
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Able to work well in a fast-paced and dynamic start-up environment
• Confident, effective and collaborative team-player with strong interpersonal skills

Our client, an Insurance company, is hiring for a Policy Servicing Operations Manager to supporting policy servicing for global markets and HNW clients. Key responsibilities include preparing policy reviews, managing insurer statements, coordinating payments, and identifying process improvements. This position offers a dynamic environment and the opportunity to work with a global network of private banks and financial institutions.

Our Ideal Candidate:

• 4+ years of relevant experience in Policy Admin and/or after sales service for Life Insurance, preferably for HNW clients
• Strong organizational skills
• Fluency in English and Chinese is required to liase with external stakeholders in China
• Diploma / Bachelor’s Degree / Professional Degree or equivalent, any field

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

• Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent.

Responsibilities:

• Lead a team of Guest Services staff
• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.

Requirements:

• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays when necessary
• Candidates with servicing experience can apply. Salary will commensurate with experience
• Staff duty meal will be provided

KidSTART Singapore Ltd. (KSL) is a non-profit organization, incorporated as a Company Limited by Guarantee under the Ministry of Social and Family Development (MSF) in Sep 2020 to support low-income families with children 0-6 years old in child development, especially through the KidSTART programme.

Description of Division/Branch

The Community Engagement team will oversee engagement with community partners and volunteers. Through strong relationship building with community partners, the team’s goal will be to seek opportunities to grow community support via community and/or volunteer led programmes and volunteer stewardship. The programmes, activities and initiatives led by the team will support KidSTART’s strategic thrust of strong parent-child relationships, recruitment of children to hit 80% of eligible children per cohort and building of a coordinated ecosystem of support from community partners.

Responsibilities

Engagement with Community partners

1. Work with community partners such as government bodies, statutory boards, social service agencies, self-help groups, religious bodies and associations to co-create and deliver initiatives to support parent-child relationships and engagements.
2. Oversee all community engagements in the various KSAs and ensure alignment in efforts
3. Recruit, train, engage and deploy volunteers to fill programme needs.
4. Develop Community Engagement policies and protocols that can be translated to social service agencies supporting KidSTART programmes.
5. Ensure clear KPIs are drawn for each community led initiative or programme.

Cross department collaborations

1. Work with Programme teams (Service Management & Programme Planning) to ensure cohesive engagements with community partners.
2. Work with C&E Partnership team to ensure alignment in work streams (eg: Calling out of activities to families, calling out of volunteers, database management of beneficiaries’ data and information)
3. Work with Strategic Communications team on communications plans to support community led initiatives, programmes or volunteer call outs.

Volunteer Management

1. Maintain and grow volunteer base through outreach to individuals and community-based organisations.
2. Develop & oversee volunteer management policies, practices, and processes.
3. Execute and evaluate volunteer publicity and recruitment efforts, orientation, training, volunteer recognition and engagement activities.
4. Ensure sustainability assessment of volunteers and evaluate the effectiveness of volunteers/volunteer partnerships.

Qualifications/Competencies

• At least 5 years of stakeholder engagement, partnership and/or community engagement and volunteer management experience
• Able to lead and handle projects timely and effectively with an eye for details.
• Excellent independent team player with good interpersonal and communication skills.
• Good facilitation skills and ability to engage and influence different stakeholders.
• Proficiency in a mother tongue language is an advantage.

The Learning & Development (L & D) Lead is responsible for the training and professional development of the Company’s employees. The purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, to keep a strong focus not just on what the learner wants and needs, but also on the needs of the Company.

The L & D Lead together with HR to work closely with HODs to ensure that:

• They have a strong understanding of what the Company’s objectives are and that they create training programs that are aligned with these objectives.
• They have a full understanding of the various business units and their specific training requirements.

Job Duties

• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.

• Lead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.

• Collaborate with HR team members and business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions.

• Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement.

• Partner with the HR team to recommend and develop employee engagement programs and activities that enhance employment experience.

• Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives.

• Develop and implement a comprehensive communication strategy for training and development programs.

• Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.

• Tracking budgets and negotiating contracts with external vendors.

• Supporting HR team in other projects when required.

Requirements

• 5 - 7 years of relevant experience including developing, implementing and delivering programs
• Experience in People Management is a must
• ACTA certification
• Strong business acumen and ability to translate business priorities/challenges to strategic learning initiatives
• Bachelor’s degree preferably in HR studies, organizational development/psychology
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• A curious and inquisitive mindset to offer innovative ideas and improvement in a complex set up
• Constantly updating latest training trends, changes in learning theory and developments in learning technologies
• Able to work independently and lead teams in a fast-paced environment
• Possesses a sharp eye for details and able to produce neat, well-organized paperwork

• Be part of a renowned chemcial MNC company
• Attractive Benefits

Duties & Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organizations’ human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• At least 7 – 10 years of HR related experience (Manufacturing industry is a plus)
• Relevant University Degree
• Good interpersonal and communications skills