Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

This is a specialist, business development role, thinking about the future and designing non-linear models of scaling sales.  We develop programmatic initiatives, leveraging cross-functional teams in product management, marketing, channels and sales to drive the growth in the business on top of the quarterly business cycle.  In addition, we have a laser-like focus on deal execution, representing breakthrough and franchise opportunities to drive momentum in the business.  

Your focus will be on F5’s SaaS and managed services platform, leveraging all technologies in the F5 suite. You will work with customers on their cutting-edge technology projects adopting multi-cloud, deploying Kubernetes, edge compute, IOT and more!  

What you will do:  

• Develop and maintain relationships with the F5 sales teams in your region in order to drive awareness, interest, and opportunities with them and within their accounts.  
• Build relationships with net-new external prospects that represent ground-breaking customers and use-cases.  
• Build and maintain relationships with key ecosystem partners to create awareness and leads e.g., cloud provider solution architects.  
• Develop long-term strategic relationships with key accounts in your region.  
• Identify and qualify long-term and short-term business opportunities and pro-actively address competitive threats.  
• Develop programmatic business development initiatives to develop the market, leveraging cross-functional teams.  
• Meet and exceed quarterly and annual sales metrics in your region.  
• Provide accurate sales forecasts with knowledge of sales cycles from initial contact through the procurement process, and ensure SalesForce is utilized appropriately and maintained on a regular basis.

What you will bring:

• Multiple years’ experience and strong record with a significant portion in IaaS, PaaS or SaaS related new business sales or business development.  
• Requires specialized knowledge in App, API Security, SaaS, Cloud
• Sales excellence skills and processes including pipeline management and forecasting. 
• Expertise in a proven sales methodology – e.g. MEDDICC, SPIN, Challenger, Richardson Agile Sprint.  
• Understanding of cloud provider technologies and their value proposition.  
• BA/BSc degree or equivalent experience.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Company:

Description:

Marsh is seeking candidates for the following position based in the Singapore office:

Credit Control Manager

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.

• Unparalleled opportunity to be part of a dynamic Operations team at Marsh.

• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

We will count on you to:

• Oversee the day-to-day operations of Marsh SG APH's Fiduciary department, with a specific focus on Credit Control.

• Collaborate with internal stakeholders to provide a value-added experience and address operational issues and expectations.

• Understand the team's purpose and ensure timely and high-quality delivery to clients, while honouring commitments to internal stakeholders.

• Manage Service Level Agreements (SLAs) for accuracy, productivity, and turnaround time with internal and external stakeholders.

• Efficiently allocate and utilize resources (people, processes) to optimize operational efficiency.

• Foster ongoing communication and relationships with first-line managers of operating companies to exchange performance information, address exceptions, discuss expectations, anticipate process changes, and identify new opportunities.

• Provide operational decision support and influence expectations with operating companies to enhance stakeholder experience.

• Assess team competencies, potential, and performance levels to develop skill-based development plans and mentor underperforming team members.

• Set goals, conduct timely and objective feedback sessions, and identify skill and competency gaps to create learning plans for the team.

• Implement people development plans to meet current and future skill requirements.

• Foster an engaged workforce by monitoring levels of engagement and intent to stay within the team.

• Promote adherence to organizational policies, procedures, and standard operating procedures (SOPs).

• Monitor and address performance in risk and compliance, identifying areas for improvement in operational risk.

• Report and escalate exceptions related to processes, people, and policies, and participate in decision-making as necessary.

• Undertake ad-hoc assignments and support regional office, local business, or Business Process Improvement projects as needed.

What you need to have:

• Minimum 5 years of working experience in Credit Control with prior people management responsibilities

• Experience in operations in insurance / financial services/re-insurance operations within an organization with proven track record in service delivery

• Operations knowledge in Invoice to Cash process and dealing with regional / onshore stakeholders.

• Previous experience in end-to-end credit control and accounts receivable processes within insurance / insurance broking industry

What makes you stand out:

• Prior Credit control managerial experience in broking/reinsurance industry

• Excellent communication and leadership skills

• Good influencing and negotiation skills

• Strong analytical and decision-making ability

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Responsibilities:

Customer-oriented Business:

• Define and implement sales strategy and transformation towards new business models in-line with PRS Business Line priorities (focus on target vertical markets and Thales offers).
• Contribute to building and executing the account plans (Strategic & Key in the region).
• Coordinate with all involved functions to address to an opportunity, in order to deliver high-level value propositions and winning bids.
  Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate.
• Anticipate complex negotiation closing including partnerships.
• Ensure promotion and closing of offers in synergies with other Business Lines.
• Ensure efficient, transparent and regular reporting to global Sales Director in-line with Thales sales processes.
• Ensure leadership in ensuring exhaustive application of Thales sales processes (gates, ethical rules, MYB, SBP,…)

Accountable KPIs:

• Yearly Order Intake (Year N)
• Year N+1 forecast and growth scenario
• Gross Margin on Order Intake
• Volume of OI on new digital solutions
• Volume of OI in synergy with other Business Lines

Requirements:

• 10 years’ in sales management, preferably in security domain with digital business acumen, for complex and highly demanding customers, experience in selling end-to-end systems and solutions including partners.
• Degree in Engineering or related
• Strong business background in security and selling end-to-end integrated solutions
• Deep knowledge and experience in Asia region, especially Singapore.
• Strong experience in working in large industrial companies
• Important track record in selling complex solutions to highly demanding customers
• Strong communication skills, business drive, transparency and trust
• Capabilities to adapt into complex environment and organizations

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Senior Engineer, Quality Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Senior Engineer, Quality Operation you are tasked to assess and monitor supplier quality thereby ensuring that the material or product provided are free of defects and in compliance with specifications. Supplier quality engineers communicate between internal stakeholders and suppliers to address and resolve quality issues, providing technical input and guidance on process enhancements and improvements. By doing so, this position ensures the quality of the medical devices produced on site meets the requirements of Alcon standards,21 CFR Part 820, Part 11, ISO 13485, the Medical Device Regulation (MDR), MDSAP and other applicable regulations and standards at Tuas. In this role, a typical day will include:

Responsibilities

• Responsible for supplier quality management and is the primary quality interface with the suppliers.
• Supplier Selection - identify and select suitable supplier to ensure all aspects of quality, capability, pricing, delivery and environment meet Alcon requirements.
• Supplier Qualification - conduct new supplier qualification thru the process of capability matching, supplier risk assessment, supplier self-assessment, onsite qualification audit and supplier quality agreement accordance with Alcon requirements
• Supplier Monitoring - assess, monitor and communicate Supplier performance, escalate issue when necessary.
• Perform thorough supplier audits and assessments of their processes and QMS drives improvement. Identify supplier-related problems and improvement opportunities.
• Work with internal stakeholders and suppliers on resolving of quality issues to closure for all incoming & production rejects through SAR process.
• Review and approve supplier investigations by ensure proper investigation and corrective actions execution.
• Monitoring and drive timely closure of the Supplier Action Request (SAR).
• Cross-functionally coordinates with the Procurement to perform periodic business review with selected suppliers.
• Perform and review all supplier quality related SOPs / Form changes and Gap
• Assessments Support internal and external audits and is responsible for audit finding closure, as required.
• Work with cross-functional teams to resolve operational quality issues
• Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary
• Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements. Drive and support supplier CIP (Continuous Improvement Program) by using quality tools to improve manufacturing process and product quality
• Drive full assessment for effectiveness of supplier process control plans, measures and activities Serve as Quality representative on project teams for new product design transfers
• Dive deep and maintain the technical understanding needed to actively contribute to engineering and product decision-making.
• Responsible as Super User in SAP IRIS for Supplier Quality Management relevant activities to meet Alcon’s requirement.
• Perform any other duties/ projects/ assignments assigned by Supervisor as per Business Needs.

What You'll Bring to Alcon

• Min diploma or degree
• 1-3 years relevant experience in manufacturing/pharma or medical device industry preferred

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

NA

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Description

• To assist in contract administration which include cash flow/ budgetary forecasts, cost estimates, cost data analysis, tender evaluation, processing of payments, claims, variation orders and preparation of reports and approval papers
• To ensure that contracts are administered in accordance with executed contract documents

Responsibilities:

• Coordinate with internal operation, M&E and Design team for interfacing works affecting architectural items
• Attending meeting with client, consultants or sub-con to discuss all architectural related issues.

Requirements:

1.Master degree in engineering specialization in electrical and electronics engineering.

· Have experience in engineering life cycle of Power Projects and have gone through all phases of project starting from FEED stage to conceptual and basic design to detailed engineering, procurement, tendering, construction to commissioning.

· Programing skills PLC, SCADA

· At least 10 years’ experience in local project

ROLE

1. The primary responsibility for the role is to initiate contact with potential and existing customers to generate and qualify sales leads, promote the company’s entire suite of services and “products / supply chain solutions“ and identify sales opportunities. The task is to convert these leads or opportunities into bankable sales revenue with acceptable levels of margins (to be defined by company).
2. The role holder is responsible for growing net new business and new pipeline. The incumbent must have a deep understanding of market & competition to develop appropriate winning sales strategies and apply the sales and solutions expertise, in conjunction with in-house subject matter experts. Most importantly - have a high conversion efficiency of sales pipeline.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Plan, implement sales strategies and deliver /help deliver planned sales goals.
2. Participate/Initiate sales objectives /targets by forecasting and developing annual sales quotas projecting expected sales volume and profit for existing and new clients.
3. Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
4. Provide excellent service and maintenance of current customers, including analysis of current lanes to assure we are competitive.
5. Monthly financial analysis including determining overall success of current customer profiles in terms of revenue and profit.
6. Determine current rates offered by competitors.
7. Achieve satisfactory profit/loss ratio and market share in relation to pre-set standards, industry and economic trends including sales and margin goals.
8. Overseeing the activities and the performance of the Sales function.
9. Prepare report if needed;
10. Perform other jobs related to sales function as assigned

JOB REQUIREMENTS

• Minimum Degree in Business / Marketing / Logistics or equivalent;
• Minimum 5 years of experience in regional sales preferably in the Asia Pacific Region;
• Ideally from logistics industry or an industry / category where logistics is a vital part of the business.
• Superlative leadership and interpersonal skills.
• Exemplary sales hunting & KAM capabilities.
• Above average learning skills.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Oversees project costing, budget allocation, expenditure monitoring and cost forecasting
• Reviews the project revenue update and project cash flow
• Oversees Change Order Management and Claims with Client, Vendors and Subcontractors
• Ensures timely commercial and cost reporting
• Reviews and evaluates vendors and subcontractors CBEs
• Coordinates with respective stakeholders for Payment milestones requirements

Requirements:

• Bachelor’s degree in any Engineering discipline or equivalent
• At least 5 years relevant project control manager work experience is required for this position.
• Possess good communication and interpersonal skills.

Our Addresses and Working Hours:

Seatrium Limited

Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8am – 5:15pm

Fri: 8am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Ensures that the projects he is assigned to are completed in a timely and economical manner in keeping with the Company’s business objectives.
• Assists deputy/project service manager on vendors, subcontracting, construction, engineering and commissioning matters pertaining to the project, not limited to the mentioned areas
• Acts as deputy to Project Service Manager during his/her absence
• Responsible for local content management, liaise with internal stakeholders on managing local content, ensuring the contract requirement is fulfilled.
• Responsible for payment milestones management, to maintain the payment milestones register and ensure milestones documentations are submitted on timely manner.
• Liaises with Client and overseas Subcontractors on various project requirement pertaining to office space, visa, people support, administrative matters relating to Exhibit X.
• Assists deputy/project service manager and coordinate with relevant stakeholders for the implementation of IMS/EIMT as per contract Exhibit XVI
• Develops and update project execution schedule and plan based on each phase of the project requirement.
• Liaises with Client on various report requirement and updates.
• Schedules, organize and coordinate internal and external meetings and appointments with Project Services Executive.
• Authorizes purchase of equipment, spares and materials needed for assigned projects.
• Conducts post-mortems and lesson learnt on projects to review the achievement of project objectives.

Requirements

• Bachelor's degree in Engineering, or its equivalent from a recognized tertiary institute
• More than 10 years of relevant working experience in FPSO/ FLNG conversion projects and comprehensive knowledge on functionality of FPSO/ FLNG
• Possess working experience related to testing and calibration of FPSO/ FLNG instrument, DCS/ ICSS system knowledge and networking
• Demonstrated leadership and people management skills, with ability to handle complex projects and lead multi-discipline team
• Familiar with all the Vessel class regulation and codes
• Have a proven track record of hands-on working knowledge in FPSO/ FLNG conversion projects
• Possess excellent interpersonal, communication and presentation skills
• Proactive, able to multi-task and adaptable to a dynamic fast-paced, collaborative environment

Our Addresses and Working Hours:

Seatrium Limited

Tuas Yard

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8am – 5:15pm

Fri: 8am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• Minimum a year of sales experience in Logistics & Supply Chain industry
• Preferably with local sales experience in Freight Forwarding (Air & Ocean & Cross border road trucking )
• Possess strong hunter mentality, business sense and industry expertise
• Added advantage if the candidate has an existing client base

Job Description

• To source for new business with potential customers
• Having existing small to large profile customers on hand.
• Customer Relationship Management
• Provide support to customer service team when required, in order to speed up the process and achieve higher level of customer satisfaction
• Assist customers to resolve issues faced when shipping through our services in a timely manner so as to prevent cumulative cost (if any) and damages.

RESPONSIBILITIES:

Working towards achieving daily KPIs and monthly sales target

• Identify and pursue new business opportunities aligned to Company broad service capabilities in events, exhibitions, corporate meetings, experiential marketing, content and technology

• Lead pitches and proposal development

• Attending to customers’ needs and requirements and provide prompt after-sales service

• Generating of leads and performing targeted client prospecting

• Building and maintaining strategic relationships with new and existing clients

• Promoting new services to existing and prospective clients

• Building of relevant prospects and pipelines

KEY REQUIREMENTS:

• Degree/Diploma of any field or any other

equivalent qualification

• Preferably in similar capacity in a marketing

and customer development • Ability to

effectively engage with senior marketing

professionals from client side, as well as

understand, navigates and manages

complex, hierarchical corporate clients.

• Possess all the right attitudes such as

proactive, self-disciplined, responsible, strong

team spirit and an unquenchable desire to

learn

• Candidates should possess excellent

communication and interpersonal skills •

Adept in communication along with

PowerPoint skills

Location: Jurong ( Nearest MRT: Boon Lay )

Responsibilities:

• To actively search for new sales opportunities, identify potential projects, and promote the company to prospective customers
• Responsible for managing sales
• Perform presentation to clients and customers.
• Visiting their company & sites regularly
• Keep track of monthly sales performance and achieve revenue targets
• Prepares monthly reports, input and insights to management for customers’ needs

Requirements:

• Minimum Diploma level with at least 5 years of related working experience
• Strong communication skills and presentation abilities
• Need to travel as and when required for meetings and visiting
• Able to maintain confidentiality and work independently

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

About the Role

Crown Equipment is currently seeking an individual to join the Service Team based in our Singapore Branch Office as a Service Manager. This role will oversee the Singapore market.

If you are looking for a dynamic, engaging and customer centric role centered around industrial technology, this opportunity is for you!

Role Summary

Manage the people resources, physical assets and customers of the service department so that financial targets are achieved and customer service levels meet the company’s expectations. Ensure there is growth in service customers on file and that customer churn is minimised.

Key Areas of Responsibilities

Department Sales, Profitability & Operational Performance

• Monitor performance & results against forecast for Service Department.
• Prepare forecasts and budgets for Service Department.
• Conduct Monthly Management meetings to review monthly results, develop strategies for coming months and future opportunities.
• Manage and achieve Daily 7, with the support from the Field Service Manager, to achieve service revenue budget.
• Achieve 90% first time completion for all jobs and achieve PMP average job times to standard for 98% of all PMP.
• Achieve average job rate of 3.5 jobs per day.
• Manage and recover outstanding debts to achieve outstanding debtors to within 45 days.
• Monitor and manage running cost of company assets including the rental fleet, service vans and vehicles etc and cost of sales for service and rental to achieve contribution budget.

Rental Asset Management

• Manage Green Tag % to achieve Company Objectives.
• Manage service cost on rental trucks to maintain within budget or at 20% of rental revenue.
• Manage contract profitability analysis and recommend strategy to improve.
• Manage and recover mishandling and abuse repair cost for rental trucks from customer. Achieve monthly budget for mishandling/abuse billing.
• Manage and ensure zero overdue PMP over 30 days for rental fleet.

Staff Development & People Management

• Manage performance of service department through the GDR scorecard and ensure employees achieve their performance goals.
• Utilise the GDR system to identify development needs of staff and provide training/guidance to improve their performance.
• Ensure company processes and policy is adhered to and mete out disciplinary action when required.

Safety & Risk Management

• Minimize and eliminate the risk of injuries specifically Lost Time Injury Frequency Rate.
• Participate in company safety initiatives - Crown Care audits of 80%.
• Ensure adequate resources are allocated for safety purposes e.g. training, OH&S Committee meetings and supervision.
• Ensure that staff follow safety procedures and lead by example.
• Ensure product incidences/issues are reported promptly.
• Ensure resources are available to achieve 95% response on Emergency Breakdown Calls.
• Being the safety champion of the branch.
• Assist in promoting and ensuring safe work practices.
• Assist in completing the monthly hazard inspections.
• Ensuring compliance with Crown’s safety calendar.

Customer Service

• Meet with, understand and address the needs of customers to help improve customer relations and retention.
• Address and resolve, in a timely manner, customer complaints.

Industrial Relations

• Establish and maintain open communications at all times with employees and Union Representatives.
• Use a consultative process for the Department Enterprise Agreement and for ongoing consultation with employees and their representatives to achieve good outcomes for both the company and employees.

Recruitment of Talent

• Develop and maintain a workforce plan that identifies actual staffing numbers against budget/target and then organise recruitment activity to fill vacancies as required.
• Interview job candidates
• Ensure recruitment processes are in place to manage job interviews through to placement of new staff.

Skills and Experience Requirement

• Diploma/Degree in Engineering and related disciplines
• Experienced in handling a Regional role.
• Experience leading a team and with P&L responsibility.
• Prior work experience in a similar role from Industrial/Capital Equipment industry
• Prior experience in managing field-based employees with strong working knowledge of the mechanical and technical aspects of a service environment.
• Prior experience in a service environment and knowledge of AS400 system will be advantageous.
• Results-driven with proven track record of meeting/exceeding set targets
• Strong leadership skills and ability to analyze and resolve issues promptly.
• Strong verbal and written communication skills, and ability to communicate/negotiate effectively with both internal and external customers.

This position will be based at 15 Tuas Avenue 8, Singapore 639230 .

If you are looking for an opportunity to develop a career in a challenging and fast-paced environment, with a leading innovator in world-class forklift and material handling equipment, please send in your resume today!

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Responsibilities:

-Planning the construction project.

-Creating a construction schedule.

-Balancing the budget.

-Assigning tasks to the various contractors and subcontractors.

-Tracking activities in a project from beginning to end.

-Working with vendors.

-Managing supplies.

Job Description:

-Define the project scope.

-Create and manage a construction project budget.

-Create a construction project management plan.

-Negotiate with general contractors and subcontractors to obtain profitable construction contracts.

-Develop a construction schedule, with project deliverables and milestones.

-Manage resources such as construction materials, construction workers and equipment.

-Oversee the performance of the general contractor, site manager and other members of the construction team.

Responsibilities:

· Oversee and Manage general administration task of the Company, ensuring smooth day to day operations

· Administrative Support to management and staff, and manage Office Asset Tracking system, and new staff onboarding

· Control of office budget, space resources and administering staff claims and petty cash disbursement, staff travel arrangement

· To source or negotiate with vendors on office equipment and maintenance

· To review and liaise with various stakeholder to drive process change to improve efficiency

· Other ad-hoc tasks as assigned

Requirements:

· Min GCE 'A' levels or its equivalent

· 5 years of experience in administrative duties or program management

· Good communication and people skills

· Proficient in Microsoft Word and Excel

· Possess a good command in written and spoken English

· Eye for detail, Meticulous, good organizational skills with the ability to multi-task.

· Independent, motivated, good team player with positive working attitude, service oriented

Job Description:

Job Objectives

• Provide analysis for complex offers for contracts to address customer requirements, by meeting profitability guidelines with a manageable risk exposure

• Generate commercial proposals to customers by understanding customers’ key requirements and criteria in bid process

• Support & enable the Commercial team to take data-driven decisions in order to improve competitiveness and customer satisfaction

• Contribute to become the Centre of Excellence for all required commercial analytical requirements and drive further development & automation of the same

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Contract Type:

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant