• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing operations to achieve daily targets
• Petty cash and banking transactions
• Facility management of the restaurant
• Guest Service & Experience: You will be able to build good relationships with all guests and provide Le Bon Funk’s guest experience. You will be comfortable managing and responding to all guest feedback and requests accordingly.
• Front of House responsibilities: You will be a team player and will help and assist with floor operations
• Attending to guest feedbacks or complaints
• Identifying training needs and training plans tighten the competency gap

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Opportunity: Manager, Strategic Communications (1-Year Contract)

About the Role
We are seeking a dynamic individual to join our Strategic Communications team, responsible for shaping the strategic narrative and content of various initiatives and campaigns. The team develops integrated communication strategies to engage diverse stakeholders and amplify key messages through public relations, marketing, and digital engagement efforts.

What You’ll Do
As a Manager, Strategic Communications, you will:

• Enhance Engagement Strategies: Support email marketing operations, including planning, creating, and analyzing a monthly newsletter.
• Media Outreach: Identify media and engagement opportunities, draft press releases, pitch stories, manage media events, and collaborate on paid advertorials.
• Event Management: Organize and execute roadshows across Singapore to engage youth audiences. This includes managing venues, logistics, content, and on-site activities while presenting and facilitating discussions with participants.
• Data-Driven Insights: Use digital marketing analytics to evaluate campaign performance, provide recommendations, and create monthly reports. Work closely with the content team to monitor live campaigns and optimize ads and organic content.
• Social Listening: Leverage analytics and monitoring tools to assess campaign effectiveness, track youth trends, and provide actionable insights for engagement efforts.
• Support Initiatives: Assist in other ongoing tasks as required.

What We’re Looking For

• A degree in a related field with at least 2 years of relevant experience in communications.
• Hands-on knowledge of digital communications, including social media and email marketing.
• Familiarity with SEO, SEM, Google Analytics, or other digital marketing platforms is an advantage.
• Strong analytical skills and a data-driven mindset, with comfort working with statistics.
• Excellent writing and communication skills, attention to detail, and the ability to approach issues from a macro perspective.
• Adaptability to thrive in a dynamic environment and take initiative in problem-solving.
• A proactive team player who is resourceful and effective in delivering results.
• Prior experience in events management and roadshows is a bonus.

Job Details

• Location: Toa Payoh
• Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
• Contract Duration: 12 months (renewable based on performance and business needs)

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Rakuten Advertising’s award-winning Affiliate business seeks a motivated Client Development Manager (CDM) with affiliate marketing/sales experience to join its growing APAC sales team. The CDM will focus on acquiring top-tier new customers and maintaining relationships with key decision-makers in major e-commerce companies and digital advertisers across Asia. Responsibilities include developing relationships with senior marketing and digital team contacts, presenting solutions to enhance online sales, acquire new customers, and optimize performance to exceed assigned quotas.

Roles and Responsibilities

Sales

• Focus on acquiring new top-tier customers for Rakuten Advertising’s affiliate solutions.
• Build and nurture relationships with regional and local contacts within the marketing and digital teams of leading e-commerce companies and digital advertisers throughout APAC, particularly in Southeast Asia and India.
• Generate new revenue opportunities, build client relationships, and execute sales plans to exceed monthly and annual goals.
• Identify, qualify, pitch, and close new business with direct advertisers.
• Conduct high-volume sales activities including cold calls, presentations, and proposals.
• Represent Rakuten Advertising at trade shows, seminars, and industry events.
• Formulate and deliver strategic presentations.
• Sell major new accounts within timely sales cycles while maintaining an active pipeline.
• Exceed all sales and revenue targets.
• Travel as required to support business objectives (prospect/client meetings, conferences, and internal meetings).

Strategy

• Lead sales strategies and execution for Rakuten Advertising’s affiliate business in the market.
• Develop deep strategic partnerships with advertisers and agencies to promote Rakuten Advertising’s affiliate solutions.
• Collaborate with Commercial Director and VP, SVP stakeholders to ensure product development aligns with market needs.
• Monitor competitor activities and market trends to inform strategic decisions.
• Develop strategies aligned with client goals and KPIs.
• Regularly participate in sales and account management activities as well as industry events.

Key requirements

Technical/Functional Expertise:

• 2+ years of direct strategic sales experience in a consultative sales environment targeting at large companies, direct brands and/or agencies
• Bilingual in English (Business level) and Korean (Business level) is required as you will need to liaise with key stakeholders in Korea.
• Additional knowledge of Hindi or other Asian languages will be advantageous
• Bachelor's degree or higher qualification desirable.
• Deep expertise and strong network in South East Asia and India.
• Proven success in consultative selling, consistently exceeding revenue goals.
• Experience selling ad-tech, mar-tech, or software solutions to C-level executives.
• Experience in Multi-branded Retail, Luxury, and Travel verticals is advantageous.
• Ability to build and maintain strong client relationships.
• Proficiency in market analysis and data interpretation.
• Proficient in using CRM systems, preferably Salesforce.
• Strong skills in Excel and PowerPoint for client-ready reports and presentations.

Personal and Professional Skills:

• Excellent digital sales knowledge and established network.
• Adaptable to fast-moving environments with a proactive and industrious approach.
• Self-motivated, high-performing, and solutions-driven.
• Outstanding negotiation, sales, and presentation skills.
• Ability to sell across multiple products and services.
• Established relationships with senior/CMO level contacts.
• Excellent interpersonal, presentation, oral, and written communication skills.
• Confident in communicating with senior executives.
• Strong planning, strategic negotiation, and closing skills.
• Tenacious with a diligent work ethic, able to remove ambiguity for positive outcomes.
• Strong commercial awareness and acumen.
• Deep curiosity and knowledge of eCommerce, media, and ad technology.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Functional overview 

The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network.  

Procurement capabilities are mobilized to improve product and service quality, mitigate risks, drive total cost of ownership and infuse top-line growth for Asahi local businesses.  

Asahi Procurement aspires to be the partner of choice for internal clients as well as for external suppliers; trusted for being an inspirational business advocate; connecting people and driving sustainable procurement value; while aiming to achieve operational and transactional excellence to ensure business continuity.  

Excellence in procurement is achieved by establishing strong partnerships for strategic internal and external cooperation, as well as responding innovatively and agilely to business disruptions and challenges.  

No matter if Procurement people are based in Japan, Australia, Malaysia, Europe or any other location, there is a one-direction approach used to maximize value delivery in a consistent way.  

Cost and Net Working Capital efficiency is equally important as proactive risk management is. The aspiration for continuity, sustainability, and circular economy is reflected in everything we do. Moreover, Procurement employees are not only experts in their categories but also ambassadors for corporate social responsibility. Following the Asahi Group philosophy, Procurement thinks globally and acts locally.  

Job title 

Global Category Manager - Marketing Communications

Reporting to  

Global Category Director - Marketing & Business Services

Main interfaces 

Internally 

Senior leadership teams across the globe 

Externally 

Suppliers / other procurement organization / local authorities  

Main purpose of the job  

The primary role of a Global Category Manager – Marketing Communications is to lead and implement procurement strategies, vision, and governance across the organization. This position heads the Procurement team, fostering unity across regions and promoting the sharing of best practices and knowledge. Alongside adhering to established governance, policies, and processes, the role involves protecting the company's assets and reputation through effective internal control systems, procedures, and legal compliance. The role is also responsible for driving sustainable procurement and procurement innovation strategies, as well as creating and implementing category strategies. Responsibilities include executing strategic sourcing plans to maximize business value, building and enhancing stakeholder relationships across all procurement activities, and managing supplier partnerships. The Global Category Manager also manages, and tracks plans and budgets against objectives, key value drivers, and related KPIs. Risk management, with a focus on price volatility, supplier stability, and product or service availability, is a key part of the role. The ultimate goal of the role is to contribute to operational excellence in Procurement and drive continuous improvement of Procurement capabilities and practices in alignment with Asahi's overall strategy and external benchmarks. 

Accountabilities and deliverables   

1.           Implement Procurement purpose, vision, strategies and governance.  

2.           Lead Procurement team overseeing the definition and execution of functional goals. 

3.           Promote one team spirit between all regions to enable sharing of best practices and knowledge. 

4.           Support Global Procurement People strategy and culture (incl. DEI, employee engagement and well-being). 

5.           Self-manage adherence to defined governance, policies, and processes. 

6.           Protect all company’s assets by putting in place internal control system and procedures. 

7.           Protect reputation of Asahi by following applicable legislation. 

8.           Drive Sustainable Procurement (incl. CSR) and Procurement innovation strategies and projects. 

9.           Create and implement category strategies. 

10.         Execute strategic sourcing plans to maximize the value for the business. 

11.         Build and enhance strong stakeholder relationship across all Procurement activities. 

12.         Develop and maintain strong partnership with suppliers including performance and quality assurance. 

13.         Manage and track plans and budgets including objectives, key value drivers and related KPIs. 

14.         Risk management focusing on extended agenda: price volatility, supplier stability, and product or service availability. 

15.         Contribute to achieving operational excellence for Procurement, including its processes and systems. 

16.         Drive continuous improvement of Procurement capabilities and practices in alignment with the overall Asahi strategy and external benchmarks.  

Qualification criteria  

•          University degree, preferably in Business related field (master's degree preferred)   
•          Proficiency in English 
•          7+ years of professional experience, whereof 4+ years in procurement of Marketing Communications
•          International experience from multinational company 
•          Experience from an above-market role 
•          3+ years of proven managerial experience 
•          Procurement platform/-s experience  
•         Advanced knowledge of MS Office Suite 

Competitive salary package.

Health, Life and Dental coverage.

Opportunities for career advancement and professional development.

Dynamic and inclusive work environment.

About Company:
Our client is a MNC. The company is a leading third-party logistics provider dedicated to providing logistics solutions to their client's complex logistics challenges. Their business including provides warehouse solution and storage, international shipping services and container trucking, customs clearance, declaration and so on.

Job Description:
- Control and command of the day-to-day operation performance of the department.
- Manages all accounting functions (GL, AR, AP, and inter-co balances, transactions and cash-flow, etc.) and prepares reports and statistics detailing financial results.
- Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations.
- Ensures the preparation of financial statements in accordance to establish accounting standards and statutory requirements.
- Prepare statutory report and liaise with auditors and company secretary, and tax agents.
- Company budget planning.
- Inter-departmental support, communication and co-operation
- Ensure compliance with accounting policies and regulatory requirements.
- Support ad-hoc projects as and when required.

Job Requirements:
- Bachelor's degree or equivalent experience
- At least 3 - 5 years' of relevant experience
- Organized and able to multi-task
- Strong verbal and written communication skills
- Those with supervisory/leader experience is preferred

Compensation:
- Location: Paya Lebar (Nearest MRT: Tai Seng)
- Working hour: Monday to Friday 9am to 5.30pm

• Location: US MNC

• Must have regional sales experience in Industrial printing/Packaging industries

• Strong leadership experience

Essential Responsibilities:

SALES

• Set and communicate the vision and mission for the region: train, develop, mentor and motivate the sales & account management team to success.

• Lead a Regional Sales organization, with direct line management of sales Managers to close new business as well as grow existing accounts.

• Direct activities of assigned Business Development Representatives and their efforts in building pipelines.

• Align field execution with the strategic priorities of the business, coaching and mentoring the commercial team to drive funnel and software bookings growth.

• Renew and retain existing customers while growing market share through new customer acquisition.

• Drives funnel management , accurate forecasting and reporting by effectively utilizing CRM system (SalesForce).

• Establish and maintain contact with channel partners & customers as part of a relationship matrix ensuring company is perceived as a trusted advisor, not merely a vendor. Includes regular interactions with executives of major and prospective clients, working in partnership with the Customer Success Managers.

LEADERSHIP MANAGEMENT

• Manages a team of Sales & Account Managers within the Sales organization and best practice to ensure a highly motivated and effective team where talent is retained, and succession strategies developed and executed.

• Focus on talent development within your team as well as hiring and retaining a diverse and inclusive workforce.

• Set clear performance objectives and goals for the team, aligned to the overall Sales strategy, and work with the HR team

• to ensure an appropriate competency framework is in place to drive a high performing Sales team.

• Interview, select, coach, train, instruct, manage, and appraise the performance of associated Sales team members and mentor associates as appropriate.

• Work with the Sales Leadership to ensure that the Sales function is adequately resourced and trained to deliver an efficient service to internal and external customers.

• Actively promote and lead the use of Company System tools within own team through continuous development, integration, and effective deployment. Identify opportunities for standard work and implement them as appropriate.

CHANNEL MANAGEMENT

• Monitor a sales team of professionals in the region.

• Monitoring existing relationships with re-sellers & dealers.

• Monitoring sales performance within the channel partner network.

• Meeting quarterly and annual plans.

• Developing and building strategic relationships within the channel.

• Perform every other tasks as assigned.

Key Requirements

• Degree in technical or business. MBA will be an added advantage.

• At least 15 years of extensive sales and marketing experience with proven, successful track record during that time.

• Has an experience in managing a team of sales professional, preferably across SEA region.

• Strong technical background, preferably with an expertise from one of the following areas – paint/textile/automotive & print

• packaging. A qualification in color critical matters would be appreciated.

Competencies

• Proved ability to build long term effective relationships with all kinds of business partners (distributors, dealers, key accounts, end-users, opinion makers) as well as the proven ability to manage and develop those.

• Excellent negotiations and communication skills, including public speeches, presentations, face-to-face communication.

• Result oriented, open-minded, pro-active, stress-resistant, and analytical thinking with distinct planning and organizational skills.

• Able to manage a commercial team of sales professionals and a is a good team leader. Also work independently with only general guidance.

• Global mindset and readiness to travel extensively.

• Fluent English in spoken as well as written form.

• Good computer knowledge (Microsoft Office, desirably also Adobe products)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

JOB PURPOSE:

• Support role for the relationship managers

PRINCIPAL ACCOUNTABILITIES:

1. Client onboarding and ongoing KYC : to work closely with customer, onboarding team and compliance team to ensure smooth onboarding / KYC / CDD / AML in time.

2. Client servicing: to ensure day-to-day customer queries are handled in a timely manner.

3. New business: to support the relationship managers in assessing the viability of the new transaction, in ensuring timely submission of account opening, credit proposals, deal presentation slides and manage the credit process and turnaround time. To attend roadshows and make customer visits with relationship managers

4. Ongoing account monitoring and customer relationship managing :

Be able to :

• ensure timely submission of periodically account reviews and loan reviews, conduct post-lending monitoring of approved conditions/covenants. To raise waivers arising from deviations from bank policies and approved conditions/covenants.
• develop and manage customer portfolios as well as conduct regular credit reviews to maintain healthy loan portfolios;
• visit customers periodically with RM to update the latest situations of customers and develop new business;
• implement transaction monitoring, ask customer provide transaction information or supporting documents.

5. Regulatory: to ensure regulatory checklists are completed and maintained in accordance with bank policies and requirements.

6. Any other duties that may be assigned from time to time by HOD and RM.

KEY COMPETENCIES:

• Minimum years of experience : 1-3
• AML / KYC knowledge and experience
• Good credit and financial analysis skills
• Presentation skills
• Product & Market knowledge
• Operational and administrative skills
• Communication & interpersonal skills
• Basic customers’ relationship management skills
• Analytical and problem-solving/decision-making skills
• A team player and can work independently
• Will deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential

Centre Manager

• Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
• Working location: Bukit Timah
• Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

about the company

A regional bank with strong presence in the APAC market has an approved headcount for an RM in their Corporate Banking Team, covering clients from diverse industries such as commodities, shipping, construction, power & utilities etc.

about the job

• Building and maintaining relationship with new and existing corporate clients
• Hunting for new opportunities and expanding the client base
• Origination and execution, covering the end-to end process of deals
• Preparation of credit proposals for both new applications and renewals
• Liaising with internal and external stakeholders to oversee and follow through on deals

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience

• Degree holder in Accounting, Business, Banking & Finance and Economics
• 5+ years of experience as a corporate banking RM, preferably with hunting experience
• Candidates with experience in Bilateral, Syndicated Loan, Project Finance and LBO

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg

(EA: 94C3609/ R22110790)

General Manager (Family Office)

My client is a well-established family office based in Singapore seeking to hire a General Manager to spearhead the Family Office. This leadership position combines the responsibilities of overseeing public relations (PR) efforts with administrative and operational management within an organization. The role requires balancing strategic communication, efficient administrative operations, effective communication with external and internal stakeholders, and the management of day-to-day administrative functions.

Responsibilities

• Working closely with Chairman and other executives to coordinate and implement business strategies across an organization, in line with a company's business plan and objectives.
• Ability to showcase leadership of cross-functional teams to address key business challenges.
• Manage internal communications to ensure employees are informed and aligned with the company's values, objectives, and any significant company developments.
• Organize internal and external meetings, conferences, and corporate engagements that require administrative and PR coordination.

Administrative Management:

• Oversee the day-to-day administrative operations of the organization, ensuring efficiency and effectiveness in tasks such as office management, resource allocation, and personnel coordination.
• Develop and implement policies and procedures to monitor the efficiency of operational processes and ensure quality control.
• Ability to handle multiple projects and responsibilities, balancing the strategic and operational needs of both PR and administrative functions.
• Ability to manage high-pressure situations and navigate complex issues with professionalism.

Qualifications:

• Bachelor and/or Master Degree in Public relations, Communication, Business Administrativeor related field. CA/CPA or CFA and MBA is a plus.
• At least 10-15 years of relevant experience in public relations or administrative leadership role, with a significant portion of that in a managerial capacity.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Positive, open attitude with flexibility to work on different projects under different timelines.
• An energetic, efficient, and resourceful team player and self-starting individual contributor.
• Strong attention to detail and organization skills, coupled with high integrity and proven history to perform high quality work.

about the company

This position is with a top global reputable bank and falls under the Offshore Segment.

about the job

The Offshore Priority Relationship Manager plays a key role in client relationship management, which involves client acquisition, providing personal wealth advisory, and ongoing servicing of affluent High Net Worth clients.

Advise clients on their personal financial objectives by analysing their financial situation, recommend suitable in-house financial solutions, execute client instructions, address queries regarding their existing banking and financial transactions.

about the manager/team

You will be working alongside a supportive manager and a dynamic and experienced group of wealth & product specialists.

skills and experience required

Minimally 3 years of sales experience in the relevant field is required. You should be a good communicator with strong analytical skills. CMFAS papers required. Preferably prior experience as an Offshore Relationship Manager.

Job Description

The successful candidate will work in a business tax team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients. Responsibilities will include preparation of tax computations, tax returns and assistance in dispute resolution.

Qualifications and Education Requirements:

· You should have at least 2 years of corporate tax experience preferably with an international accounting firm. Position offered will commensurate with experience.

· Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA. An SCTP accreditation would be an added advantage.

· Excellent communications and inter-personal skills, and passion to deliver quality work

· Ability to work under tight deadlines.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

The Company

Our client is a top-tier private investment management firm with a global reach. They have a substantial portfolio, managing assets for large institutions and high-net-worth individuals. Their offerings span across advisory services, custom solutions, and a variety of funds. They work independently, yet draw on global resources, enhancing services, ESG and risk management. The firm strongly adheres to ESG within team culture and investment procedures and promotes a diverse and inclusive workplace.

The Role

The role involves managing the full cycle of private equity investments, conducting financial analysis and evaluations, networking for deal facilitation, collaborating with senior partners on strategies, developing tools for investment decision-making and portfolio management, and mentoring junior team members.

Your Profile

The candidate should have a Bachelor's degree in a relevant field with over 6 years of experience in private equity with skills in financial analysis, portfolio and investment management. Preference for those with Asian market experience. The candidate should be self-driven, proactive, able to prioritize, demonstrate problem-solving abilities, and adapt well in a fast-paced environment.

Apply Today

Please send your resume, in WORD format only and quote reference number CL13117201, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Cindy Low EA Registration no.: R22111549

Accounting & Compliance Assistant Manager

Key Characteristics

1. Honest and teachable

2. Possesses a spirit of excellence

3. Well organised and meticulous

4. Problem solves creatively, proactively and wisely

5. Communicates effectively in both Mandarin and English (written and spoken)

6. Collaborates well with others

7. Works effectively under pressure and multi-task with team members

8. Has relevant accounting and compliance qualifications

9. Has at least 4 years of experience in accounting and/or compliance

Responsibilities

1. Finance & accounting

- Handle the Company, Fund and External Asset Management accounting and financial reporting

- Coordinate and review accounts prepared by fund accountants

- Review of quarterly NAV packages and Partner’s Capital Account Statements

- Coordinate annual audits and reporting

2. Cash management

- Prepare monthly payments and payment vouchers

- Update bank reconciliation and cashflow

- Open and maintain bank accounts, custodian accounts and brokerage accounts

3. Corporate secretarial and tax

- Coordinate corporate secretarial work

- Coordinate quarterly GST and annual tax prepared by tax agents

4. Compliance

- Assist with Monetary Authority of Singapore compliance reporting and IRAS annual CRS & FATCA reporting for Funds

- Assist in managing compliance & risk management functions such as administering KYC verifications (screening, reviewing, and maintaining records) on incoming and ongoing of investors, clients, vendors, and representatives, and coordinating Business Continuity Management processes

5. Professional Development

- Proactively find ways to develop further your professional skills in accounting and compliance

- Cross-train in other teams when a suitable opportunity arises

Key stakeholders

Our team

Shareholders

Investors

About Shenning Investments

We are a Licensed Fund Management Company in Singapore regulated by the Monetary Authority of Singapore. As a fund manager, we specialise in providing investment solutions to family offices, institutions and sophisticated investors worldwide. We manage private equity funds, investments in multiple asset classes, and offer proprietary access to investment opportunities on our VCC platform.

Our Values

圣宁 (Shen Ning) means covenant peace in Mandarin

This is our goal and guide in the way we build relationships and wealth

Real wealth is having a peace of mind

Integrity

As stewards of your trust, we invest with the highest ethical standards

Excellence

We aspire to be exceptional in all we say and do

Humility

We are honest and aspire to be free from arrogance

Stewardship

We believe wealth should grow and endure for the betterment of future generations

Peace of mind

Real wealth is having a peace of mind. We judiciously invest in sectors we understand, proactively increasing value and mitigating downside risks

If you would like to learn more about this opportunity to join our team, please contact Stephanie at [email protected]

Senior Manager, Compliance (Singapore)

We are looking for a motivated and highly experienced Singapore Compliance Officer and Financial Crime professional who will will help promote a sound Compliance culture across both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) through ensuring that there is an effective Compliance program that enables employees to take informed, risk-based decisions as they execute their business plans. This is a high impact and hands on role with responsibilities involving Convera’s Financial Crimes Compliance and Markets Compliance teams where the candidate will strategically implement the Compliance program and identify and manage risks in partnership with the Convera leadership team.

Flexible working - work from home available. Our Singapore office is located on Robinson Road.

In this role you will:

• Execute all responsibilities as the Compliance Officer with responsibilities for both Convera Singapore Pte Ltd (major payment institution) and Convera Singapore Financial PTE Ltd (capital markets services licensee and exempt financial adviser) in fast growing fintech global payments business.
• Participate with senior management to establish strategic plans and objectives.
• Effectively cascade functional strategy and contribute to development of organizational policies.
• Be accountable for actions that impact function or department budgets.
• Work on complex issues where problems are not clearly defined and where fundamental principles do not fully apply. Translates business segment strategy into functional compliance plans and guides compliance execution.
• Participate in corporate development of methods, techniques and evaluation criteria for Compliance projects, programs, and people.
• Be responsible for your decisions which will have a critical long term (typically up to five years) impact on the overall success of one or more functions.
• Interact with senior management, executives, and/or major customers which frequently involves negotiating matters of significance to the organization. Reconcile multiple stakeholder views to drive business results.
• Act as escalation and final decision point for Financial Crime and Sanctions matters.
• Be responsible (directly or through delegation) for SAR decisions, be the primary point of contact for all Singapore regulators.
• Ensure all regulatory reporting related to AML/Financial Crime is completed in an accurate and timely manner
• Ensure AML risks are appropriately documented and reported to senior leadership.
• Provide advice and guidance on policies, new product and expansion initiatives.
• Execute oversight on all outsourced Financial Crime Compliance activities.
• Direct and oversee the monitoring and testing key AML controls.
• Track and direct implement regulatory change.
• Manage and support internal / external audits and regulatory inspections.
• Complete special projects or any other duties that may be assigned.

Preferred Qualifications, Skills and Experience:

• Advanced knowledge of the Singapore Financial Crime and Markets Compliance regulatory environment and experience dealing with Monetary Authority of Singapore
• ESSENTIAL - Knowledge and experience with payment products domestic and internationally
• Extensive (approx. 7 years +) relative work experience with related bachelor’s degree (preferably a Law degree)
• Experience in a role related to AML/Financial Crime
• Demonstrated ability to advise senior business leadership and Board members on Financial Crime matters

Additional Info:

Physical Requirements: This is a full-time role based in Singapore with consideration given to flexible / home working.

Workhours: This position requires the incumbent to be available during core business hours. The candidate will be part of a global team and work with members located in different time-zones.

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary to be discussed with Talent Acquisition team at Convera during screening call.
• Opportunity to earn an annual bonus (based on role level).
• Great career growth and development opportunities in a global organization.
• Generous insurance (health, disability, life).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption).

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

OVERALL POINTS

• Objective: this professional translates market needs into strategic technical actions in the company, therefore achieving short- and long-term goals in the organization, with the main focus on Enlarging the Niobium Market.
• Reference Professionals: Professional who is a Key Professional in the Region or an Expert in his/her Technical Field, either by developing technical projects of high complexity or with technical support to the customer, fully capable of understand and promote the solution of a give challenge.
• Team Work: Although in the technical Market development department, this professional acts in coordination with the segment leaders, with the subsidiary managers and the technical experts of correlated fields

DETAILS

• Activities: this professional is responsible to work in the team to implement the activities of Market expansion and growth within existing or new customers, guaranteeing that those actions are implemented in the correct deadline, scope / quality and cost, understanding obstacles and suggesting opportunities to overcome them. Reporting of activities in project or knowledgement systems are also key part of all activities performed.
• Knowledge: Deep understanding on the customers and main players in the specific region (regional professionals) or technological segment (global professionals), in order to understand the business logic and what are the main triggers that have to be addressed to implement or expand the Niobium solution.
• Technical Communication: participate in meetings, conferences or technical presentations to customers or other players in the value chain, fulfilling widespread needs of information on niobium.

To oversees and ensure smooth operation of the Outlet and raise the KPI;

Manage and lead the store and associated Team. To lead Team Leaders and Store Team Members to provide optimum customer service, ensure store-wide adherence to the company operational procedures, and achieve sales growth and profitability;

Responsible for the timely, accurate, and legible submission of all reports;

Staff recruitment and management;

Providing overall leadership for the company, overseeing the general operation of the store;

Performs other duties (within skill and training) as assigned by the Operations Manager.

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes - You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

• Minimum of 3 years of team lead or management experience, with teams of 4 or more people
• Experience managing Support Engineers' performance and development
• Strong experience at hiring, coaching, and training Support Engineers
• Experience managing a team to meet and exceed their individual, team, and company goals
• Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
• Fundamental understanding how the Internet works (OSI Model)
• Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
• Familiarity with command line and command line tools including curl, dig, traceroute
• Experience providing global support that follows the sun 24x7x365
• You have strong communication skills, both verbal and written
• Past experience or interest in working at a fast-paced and high-growth company
• Ability and willingness to work occasional weekends, holidays, and after hours

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Discretionary Strategies Portfolio Manager to join our team in Singapore. This person will be responsible for managing a portfolio of financial assets on behalf of the firm, ExodusPoint Capital.

Responsibilities:

• Develop rigorous and disciplined investment processes including idea generation, trade structure, portfolio construction and risk management, among other

Qualifications:

• Excellent investment track record with defined risk framework and parameters
• Experience with investment strategies focused on alpha generation and attractive risk-adjusted return profile throughout the investment cycles
• Min. 2 years of experience of managing institutional size capital in a hedge fund or proprietary context
• Min. 2 years of experience with responsibilities for creating, implementing and risk managing discretionary investment strategies in liquid public securities and derivatives
• Strong analytical and quantitative skills with attentions to details

Reporting to the Manager the role is a key consultant role that works closely with leadership and business partner as subject matter expert and resource for business analysis, process improvement, compliance adherence, legislation requirements, legal risks and escalated high profile cases.

Key Responsibilities:

Analyzing data:

• Proactively analyze servicing processes to identify areas for process improvements and implement best practices.
• Responsible for the review/ design of policy servicing transaction forms to address business needs

Communicating with stakeholders:

• Serve as the primary point of expertise for all policy servicing matters
• Be the liaison point between business and the technical teams in making sure requirements are clearly understood and translated to functional requirements by leveraging on the resources and skill set within and across work-streams
• Collaborate with cross-functional teams, including IT , compliance, and customer service, to optimize policy servicing processes.
• Co-ordinate , plan and manage project timelines
• Communication to business users on new implementation

Developing documentation :

• Ability to translate business requirements into technical specifications
• Creating user stories, requirement specifications and other technical documents
• Review and sign off business requirements for system enhancements/projects

Supporting and participate in product development/enhancement :

• Perform user acceptance testing on system enhancements or production fixes and ensure proper follow through of issues till closure.
• Provide in-depth analysis and solutions for servicing change requests, escalated issues and new initiatives to ensure efficient and accurate execution.
• Support the implementation of new systems, tools, or processes by providing expertise and feedback during the planning and execution phases

Other responsibilities may include :

• Perform other duties and tasks as assigned by management from time to time

Required Qualifications:

• Minimum 5 years of working experience
• Minimum 3 years of relevant experience in life insurance operations
• Minimum 2 years of relevant experience in handling projects and support for User Acceptance Test

Preferred Qualifications:

• Diploma/Degree from any recognized institution/university
• Related insurance qualifications would be an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Location: Singapore

Market taking care of: Singapore

Get to Know our Team:

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

· Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region

· Maintain regular and meaningful engagement with Agoda’s key supply partners

· Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners

· Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business

· Train and inform clients of both new and existing technologies, tools, and models

· Prepare materials to aid in growing our business during partner meetings

· Respond to partners requests in a timely and effective manner

· Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness

· Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones

· Deliver on country KPIs, growth targets and country strategic initiatives

· Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

· Bachelor’s degree

· Minimum 3 – 5 years of experience in business development and/or account management

· Strong interpersonal skills & ability to influence both external / internal stakeholders

· Experience in internet/e-commerce preferred

· Strong analytical and problem-solving skills

· Team player with a professional “get it done” attitude and work ethic

· Proven success in acquiring, building & maintaining long term customer relationships

· Adapts well to change and able to work in a fast-paced environment.

· Ability to create new, innovative ideas

· Strong Proficiency in English

It’s Great if you have:

· MBA or Master’s degree

· Experience in Travel industry

JOB SCOPE

Summary of Job Responsibilities

Job Responsibilities

• Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
• Conducts daily briefings and attend meetings
• Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts.
• Check VIP rooms prior to check in and in-house.
• Ensure that the requirements of VIP arrivals and in-house guests are managed well.
• Ensures turndown services are done in accordance to Marina Bay Sands standard.
• Handles all complaints and guest surveys pertaining to housekeeping service.
• Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments.
• Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
• Ensure that the turnaround of the “House Status” is timely
• Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Ensure a clean, safe and pleasing environment for all Guests and Team Members.
• Help manage operating costs, especially labour, productivity and operating supply consumption.
• Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures.
• Supervise, train, schedule, mentor, develop and evaluate Team Members.
• Ensure all tasks are performed on time and according to safety standards.
• Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies.
• Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand.
• Recommend the timely replacement of guest room and suite supplies and equipment.
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs.
• Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department.
• Help manage periodic cleaning programs.
• Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback.
• Ensures that team members are always fairly treated without favour or unfair expectations.
• Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
• Ensures high standard of personal presentation and grooming, acting as positive role model.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.

Core Leadership Competencies

• Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure.
• Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information.
• Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met.
• Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others.
• People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour.
• Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation.
• Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area.
• Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.

JOB REQUIREMENTS

Education & Certification

• Minimum College Diploma or University Degree in Hotel Management.

Experience

• At least 3 years in a supervisory role in a five star hotel housekeeping or related environment.
• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
• Knowledge in multi-cultural service protocols and standard.
• Experience in hotel pre-opening/renovation at supervisory/managerial levels.

Competencies

• Fluent in English
• Strong leadership competencies.
• Good time management, organizational, communication and motivational skills.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ability to drive consistent excellence in repetitive process driven task.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.