About the job: We are currently seeking a skilled Service Manager to join our Singaporean team. As a Service Manager, you will assist the company with all after sales service matters including but not limited to telephone technical support, fault finding, machine repairs, warranty claims and spare parts processing.

Responsibilities:

1. Lead and manage product distribution and training throughout Pre delivery, Service, Parts, Warranty & aftermarket support.

2. Market analysis, Marketing strategies, Product development & pricing for the parts and service business.

3. Provide feedback and technical guidance to the Dingli Service Team on design and performance improvements that are required for the Singapore and Asia Pacific markets on a monthly basis. 

4. Provide details of the work carried out, parts used, time and mileage of van, with any comments appropriate to Dingli while repairing machines.

5. Build relationships with the key service personnel at each customer.

6. Develop and maintain product safety programs throughout the Asia Pacific region.

7. Drive projects for continuous improvement and streamline existing processes in the Asia Pacific region.

8. Develop budgets, manage P&L responsibilities, forecast revenue, COS and Expenses, monthly progress forecasting and planning.

9. Provide operational leadership for product sales and service team within the Asia Pacific region.

10. Human Resource Management including Goal alignment, workforce planning, performance management, retention strategies and conflict resolution.

11. Provide technical support, training and build a strong service team.

1. College degree in engineer or equivalent.

2. At least 3 years experience as a service manager or similar role in the mechanical or equivalent industry.

3. Knowledge of equipment rental companies in Singapore will be an advantage.

4. A valid driver's license and willingness to travel.

5. Knowledge of aerial work platforms or material handling equipment.

6. Ability to work under pressure and manage multiple priorities.

7. Strong problem-solving skills.

8. Fluent written and spoken English.

9. Current permanent work rights with no restriction in Singapore.

10. Strong leadership,excellent communication and management skills.

The company

Maneuver Marketing is dedicated to build, operate and scale brands. In less than 5 years, we started and grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The role

As a Product Development Manager (Supplements & Nutrition), you will be responsible for developing our supplement product portfolio, ensuring its alignment with brand goals and customer needs. You will work closely with cross-functional teams to drive product strategy, develop new products, and enhance existing ones. In this role, you will also be the subject matter expert for our products and nutrition.

The brand’s mission – to build health products loved by women for improving their holistic health and well-being. The target demographic are women aged 45+ and older. Till date, the brand has served more than 2 million customers worldwide. 

Responsibilities

• Develop and execute a comprehensive product strategy in line with brand vision and business objectives.
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Collaborate with stakeholders, leadership, marketing, supply chain, customer support, and customers to define product requirements, features, user stories.
• Create and maintain a product roadmap, incorporating feedback, market changes, and business priorities.
• Collaborate with internal and external stakeholders to plan, design and formulate products.
• Collaborate on the product launch process, including go-to-market strategies, pricing plans, and promotional activities.
• Track and analyze product performance metrics, identifying areas for improvement and making data-driven decisions.
• Manage the entire product lifecycle, from ideation to retirement, ensuring product viability and profitability.
• Act as a customer advocate, gathering feedback, conducting user testing, and incorporating customer insights into product development processes.
• Conduct competitive analysis to identify opportunities, differentiate products, and anticipate market changes.
• Lead and coordinate product changes and update processes in a cross-collaboration environment.

• At Least 5 years proven experience as a product manager or similar role, in a relevant field.
• Expertise in nutrition/food science, naturopathy and/or integrative medicine or similar. 
• Strong understanding of product management principles, methodologies, and best practices.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment.
• Understanding of supplement development timelines and regulatory pathways.
• Passion for health and wellness products and a keen interest in staying up-to-date with industry trends. Passion in women’s health is a plus 
• Experience with market research, competitive analysis, and customer-centric product development.

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main responsibilities

• Manage and mentor the regional accounts operations team into a high performing, efficient, accurate, and innovative team
• Responsible for cash flow and liquidity management, as well as GST submissions
• Responsible for the timely preparation of periodic financial reports, and ensuring that the reported results are compliant with accounting standards
• Analyse financial data and provide insights to inform business decisions and improve cost-efficiency
• Assist in designing and implementing internal controls and SOPs across HQ and subsidiaries, and responsible for monitoring the execution of the SOPs
• Leverage technology and work closely with functional teams to constantly improve productivity and quality of accounts operations and process flows
• Being a proactive partner to internal departments and external business partners
• Coordinate with the head of tax, legal and technology teams in relation to ad-hoc projects 
• Other ad-hoc duties assigned from time to time

• Degree in accountancy or equivalent professional qualification (CPA, ACCA) 
• 4 years of relevant experience
• Good understanding of International and Local Accounting Standards and tax regulations
• Sound understanding of internal controls and risk management
• Highly proficient in Microsoft Excel
• Proficient in verbal and written Chinese is a plus
• Experience with SAP B1 or a regional accounting / shared service centre is a plus

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme