A. VESSEL CHARTERING

· Manage and oversee all regional vessel fixtures for trade support.

· Ensure vessels fixtures are concluded with the most competitive market levels.

· Explore freight optimization options with all in house and third-party trades.

· Ensure all vessel fixtures are backed with the relevant CPA clauses protecting charterers.

· Ensure traders are fully kept abreast of all market fixtures and going fixture rates to help plan intended trades.

· Build and maintain close relationship and ties with ship brokers, technical owners, commercial owners, disponent owners and head owners.

B. CONTRACT MANAGEMENT

· Oversee Preparation of Contracts and contract counters with regards to agreed trade recaps and trade incoterms.

· Ensuring full alignment of Contract clauses as per agreed deal sheet and operative GTCs in company’s favour to minimize risk and costs (Demurrage, Laytime, Laycan, Legal etc).

C. TRADE FINANCE SUPPORT

· Work closely with Trade Finance team to fully understand the requirements of ops related documents to be produced under corresponding Import/Export Letter of Credit (L/C) formats for confirmation with counterparties for timely issuance of workable L/Cs prior to cargo delivery.

D. TRADE OPERATIONS EXECUTION

· Overseeing the handling of cargo operations efficiently from load to discharge ports.

· Managing and ensuring contractual quantity, quality and delivery date range are strictly adhered to.

· Liaise with counterparties (Trading/Shipbrokers/Owners/Terminal/Agents/Surveyors) to manage vessel nominations/acceptances, voyage/discharge orders, stowage planning, loading/ discharging berth schedules and operations, surveyor appointments, documentary and discharging instructions including discharging Letter of Indemnity (LOI), Heating requests etc)

· Managing In-Tank Transfer operations, Inter-Tank Transfer purchase and sale with counterparties and terminals.

· Working closely with Trader, surveyors and terminals in planning and managing inter tank transfer nominations from counterparties.

· Good knowledge and experience in handling cargo loss control issues, on ship and in tank.

· Ensuring all ops related invoices such as freight, inspection costs, agency and port costs etc are verified and processed for payments in a timely manner.

· Managing and giving a comprehensive weekly and monthly in-tank quantities and movement report.

· Providing operational support to traders in ensuring all contractual obligations are complied with.

E. DEMURRAGE AND POST FIXTURE CLAIMS MANAGEMENT

· Oversee the handling of all demurrage and ancillary ops related claims and recoveries, verify demurrage calculations, negotiating claims with Vessel Owners and trade counterparties to finalize claim amount for settlement.

· Close monitoring of incoming and outgoing payments for claims. Follow up and escalate where necessary

· Maintain a comprehensive historical and on-going claims record/register for reporting to HOD and management on a monthly basis

F. POST SHIPMENT CONSOLIDATION

· Post Shipment Consolidation: Manage/Update Shipment Excel Report (Load Details, Load and discharge window, incoterm, inspectors, load and discharge ports, load and discharge figures, Price and Costs).

· Managing and giving daily operations report to Line Manager and management.

G. RELATIONSHIP MANAGEMENT AND SOFT SKILLS

· Build and maintain effective relationship, communication and good rapport with colleagues, internal stakeholders, counterparties and external parties for efficient flow of all operations in achieving trade targets

· Good knowledge of Chinese market, counterparties, in-land operational trade flows, local stake holder management which includes agents, inspectors, port authorities, terminals, refineries etc

· Good command and usage of English language and basic Mandarin.

· Must possess a good team playing, listening, negotiation, time management, leadership and problem solving skills.

• Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees.
• Communicates job expectations by planning, monitoring, and reviewing job contributions.
• Achieves objectives by creating marketing and sales strategies.
• Prepares and completes the marketing action plan.
• Meets financial objectives by forecasting requirements and preparing annual budgets.
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
• Identifies marketing opportunities by understanding consumer requirements.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
• Sustains rapport with key accounts by making periodic visits.
• Collects, analyzes, and summarizes data and trends.

Key Responsibilities:

• Develop and implement comprehensive marketing strategies to achieve company objectives.
• Oversee the planning, execution, and evaluation of marketing campaigns across various channels, including digital, social media, print, and events.
• Manage the company’s brand image, ensuring consistency in messaging and design.
• Conduct market research to identify customer needs, market trends, and competitive activities.
• Collaborate with sales, product development, and other teams to align marketing initiatives with business goals.
• Monitor and analyze campaign performance metrics, providing actionable insights and recommendations.
• Manage the marketing budget, ensuring optimal allocation of resources for maximum ROI.
• Build and maintain relationships with external agencies, media outlets, and key stakeholders.
• Lead and mentor the marketing team to achieve performance goals and foster professional growth.
• Stay updated on industry trends and emerging marketing technologies to keep the company competitive.

Qualifications and Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 2 years of experience in marketing, with at least [Y] years in a managerial role.
• Strong understanding of digital marketing, including SEO, SEM, social media, and analytics.
• Excellent leadership, organizational, and decision-making skills.
• Proficiency in marketing tools and platforms (e.g., Google Analytics, CRM software, email marketing tools).
• Exceptional communication and interpersonal abilities.
• Creative mindset with a focus on innovation and problem-solving.

Why Join Us?

• Opportunity to shape and grow the brand in a competitive industry.
• Collaborative and innovative work culture.
• Attractive compensation package and performance-based incentives.

Main Duties and Responsibilities

We are seeking a dynamic and experienced Learning & Development Manager to join our pre-opening team for the Mandai Rainforest Resort by Banyan Tree.

This will be an excellent opportunity for HR professionals to shape the culture and set the standards for Human Capital practices for the new Resort. The incumbent will deepen and advance their HR career by being involved in the formulation and setting up of the HR department and HR policies for the new Resort.

Key Responsibilities

• Responsible for cultivating and embedding Banyan Tree’s culture and ethos in the organization.
• Ensure that our vision, mission, core values (IDEALS), Banyan Tree Roots and brand positioning are key aspects of the Resort’s Employee Value Proposition.
• Promote and inculcate a culture of continuous learning
• Conduct regular training needs analysis, and formulate an annual training plan for the Resort.
• Design and curate various training programs to meet both the Resort’s and individual’s learning and development needs.
• Conduct training and orientation programs, core training programs and other related development programs to strengthen the bench-strength of the organization.
• Measure the effectiveness of the training programs. Monitor and advise on the effectiveness, produce data and report on performance, measuring them against specified indicators. Propose strategic and tactical interventions where needed.
• Support Banyan Tree’s Talent Management Programs. This includes recommending outsourcing of training courses and, if and when required, provide suggestions for inviting external resource speakers as part of training programs. The incumbent will also ensure that high potential associates undergo appropriate development programs and activities.

Job Requirements

• Degree or Diploma in Human Resources, Business Administration or a related field. Advanced Certificate in Training & Assessment (ACTA) will be advantageous.
• Proven track record of 7 to 10 years’ experience in a similar capacity, preferably in the hospitality industry. The candidate should have a proven track record of formulating and developing L&D strategies and programs.
• Experience in curating training courses, conducting and delivering training programs will be required. This should be complemented with a strong understanding of instructional design frameworks and applications.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to complete projects.

Roles & Responsibilities

- Possess a relevant certificate in Tuina Health/Massage (ITEC/NITEC/WSQ/CIBTAC etc.) or other TCM diploma/degree or well-trained and recommended by our clients/staff or friends

- Minimum 2 years industry experience

- Relevant 2 years work experience and familiarity with human anatomy

- Possess basic English communication skills, be friendly and responsible

- Sincere attitude, willing to work with the team, good interpersonal and communication skills

- Can use simple computer operation

- Management of clinic daily tasks and personel

- Assist TCM physicians in dispensing medicine, instructing patients in stretching exercises, assisting physicians in completing treatment, and simple daily clinic management

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

About the Role

StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain networks and expanding cross-border payment solutions. You will help shape the future of stablecoin transfers and blockchain infrastructure at StraitsX.

What You'll Be Doing

• Develop and maintain the stablecoin payments team’s product roadmap;
• Own the end-to-end product lifecycle for deploying StraitsX stablecoins natively to different blockchains;
• Develop and enhance products that facilitate seamless cross-border stablecoin payments;
• Design and optimise payment flows to ensure seamless and user-friendly transactions for fiat and stablecoin transfers;
• Manage and oversee integrations with digital asset custodians to ensure secure storage and handling of digital assets;
• Collaborate with engineering and blockchain infrastructure teams to ensure robust, secure, and scalable stablecoin transfer solutions;
• Work closely with compliance, engineering, compliance, and business development teams to support product launches, enhancements, and cost optimizations;
• Stay informed on blockchain trends, token standards, and industry advancements to align product strategies with market demands;
• Engage with users and gather feedback to refine and improve product offerings that meet customer and market needs;
• Establish and track key success metrics for stablecoin deployment and performance. Regularly analyse these metrics to identify trends, measure product effectiveness, and guide strategic decisions.

What We're Looking For

• You bring 3+ years of impactful experience in Product Management, driving innovative projects forward.
• You have hands-on expertise in blockchain or payment systems, with a vision for transforming the industry.
• You’re well-versed in Web3, stablecoins, or the digital asset landscape -- and eager to leverage that knowledge.
• You excel at mastering complex technical concepts and breaking them down for any audience. With a history of delivering results that matter, you know how to create value for both users and the business.
• You’re a natural problem-solver who isn’t afraid to dive deep and make things happen.
• Details matter to you. You’re committed to crafting exceptional products that set a new standard.
• You’re a team influencer, effortlessly bringing people together across functions to get things done. People enjoy working with you!
• You’re proactive and outspoken, able to raise concerns and rally the right stakeholders before issues arise.
• You thrive in a tech-driven environment and can seamlessly coordinate with Product, Engineering, Business Operations, Compliance, Marketing, Design, and Business Development teams.
• Your communication skills, both written and verbal, are top-notch. You know how to get your point across effectively.

Job Description:

We are looking for a Microsoft Dynamics 365 Application Development Manager to join our team. In this role, you will design and implement Dynamics 365 solutions, lead customizations, integrations, and data migration projects, and provide technical leadership to the team. You will work closely with clients to understand their needs and deliver high-quality solutions using Dynamics 365 CE and Power Platform.

Key Responsibilities:

• Design and implement scalable Dynamics 365 CE solutions.
• Customize Dynamics 365 modules (Sales, Service, etc.) and build workflows, plugins, and integrations.
• Lead data migration efforts using SSIS and KingswaySoft (KWS).
• Implement Azure services like Logic Apps and Functions for integrations.
• Provide technical guidance and mentorship to the team.
• Manage project timelines, risks, and resources to ensure successful project delivery.
• Set up and manage CI/CD pipelines for automated deployment.
• Communicate directly with clients to understand their requirements and deliver effective solutions.

Required Skills and Experience:

• 10+ years of experience in Microsoft Dynamics CRM and D365 CE.
• At least 5 years in a technical architecture /application Development Manager
• Experience with customization, integrations, and data migration in Dynamics 365 CE.
• Strong knowledge of Azure technologies (e.g., Logic Apps, Functions).
• Experience with CI/CD pipeline setup and deployment processes.
• Good communication skills and ability to work with clients.
• Microsoft Certification in Dynamics 365 CE (preferred).

Any 5 days a week

AM/PM shift

Jobscope:

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirement:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Reports To:

Title of Supervisor, Head of Construction, Director of Operations

Summary:

The Renovation Project Manager is responsible for the planning, coordination, and execution of renovation projects, ensuring they are completed on time, within budget, and to the required quality standards. This role involves overseeing all aspects of the project lifecycle, from initial design and budgeting to final handover.

Responsibilities:

* Project Planning & Initiation:

* Collaborate with clients to understand their needs, vision, and budget.

* Develop detailed project plans, including scope of work, schedules, and cost estimates.

* Obtain necessary permits and approvals.

* Source and procure materials and equipment.

* Hire and manage subcontractors.

* Project Execution & Monitoring:

* Oversee day-to-day operations on-site, ensuring work adheres to plans and specifications.

* Monitor project progress, identify potential delays, and implement corrective actions.

* Manage project budget and track expenses.

* Ensure compliance with safety regulations and building codes.

* Conduct regular site inspections and quality checks.

* Communication & Reporting:

* Maintain clear and consistent communication with clients, providing regular updates on project progress.

* Prepare and present project reports to stakeholders.

* Address client concerns and resolve issues promptly.

* Project Closeout:

* Conduct final inspections and ensure all work is completed to satisfaction.

* Manage project documentation and handover to client.

* Process final payments and close out project accounts.

Qualifications:

* Bachelor's degree in Construction Management, Architecture, Engineering, or a related field.

* Proven experience (e.g., 3+ years) as a Renovation Project Manager or in a similar role.

* Strong understanding of construction methods, materials, and building codes.

* Proficiency in project management software and tools.

* Excellent communication, interpersonal, and problem-solving skills.

* Ability to work independently and manage multiple projects simultaneously.

* Strong organizational and time management skills.

Additional Skills (Beneficial):

* Experience with specific types of renovation projects (e.g., residential, commercial, historical).

* Knowledge of sustainable building practices.

* Familiarity with CAD software.

* Relevant certifications (e.g., PMP).

Compensation and Benefits:

* Competitive salary based on experience and qualifications.

* Comprehensive benefits package including health insurance, paid time off, and retirement plan.

Requirements:

* full time

* six days work week

* permanent

• Exceed sales targets by building a client base, analyzing data, managing promotions, staying updated on trends, and building relationships with local and VIP clients
• Resolve issues, provide service, maintain merchandising, and ensure store upkeep and repairs
• Manage store operations efficiently, minimizing costs for staff, shipping, and outsourced work
• Lead and motivate staff, resolve performance issues with HR, and oversee recruitment, training, and appraisals.
• Manage rosters and absences, ensuring adequate coverage without depending on agency staff.

Requirements:

• GCE 'O' Level and above
• At least 5 years of sales leadership experience in the luxury industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

• Handle feedback, resolve issues with staff, draft replies, and ensure service standards are met
• Manage facilities, coordinate vendors, handle faults, and maintain records
• Resolve user queries, train staff, and manage vendors for policy compliance
• Manage dental lab and implant procurement, invoicing, and stock accuracy
• Coordinate MDC activities, logistics, scheduling, site visits, and client management

Requirements:

• Degree and above
• At least 3 years of experience in Dental/Healthcare Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

The Courage Chapter has been engaged to conduct a search for a Senior Manager, Events & Sponsorship for our client, a Non-Governmental Organisation.

ABOUT THE ROLE

In this role, you will play a key role in the planning, execution, and management of high-impact events while driving sponsorship opportunities to support our initiatives. You will be responsible for creating memorable experiences that align with our organisational goals. In this role, you will collaborate with internal teams and external partners to secure sponsorships, manage stakeholder relationships, and oversee event curation and implementation. This position requires strong project management skills, creativity, and the ability to cultivate partnerships that drive value and engagement for our sponsors and attendees. The role will report to the Executive Director.

RESPONSIBILITIES

Design overall flagship events and sponsorship strategies for the organisation.

• Leads the organisation, conceptualisation, planning, and execution of Signature events, including but not limited to the annual sustainability conference, awards gala, and C-level dialogues.
• Curate engaging event programmes that highlight key sustainability themes and trends, including identifying and sourcing expert speakers and thought leaders.
• Secure event sponsorships and grants by creating compelling packages, and cultivating strong relationships with sponsors and partners for win-win collaborations.
• Negotiate and compile sales contracts and agreements.
• Collaborate and coordinate with various departments/programme managers to oversee the planning, logistics, and production of events.
• Support marketing in preparing and designing sponsorship sales brochures, pamphlets, advertisements, and other sales materials.
• Provide supervision on event logistics, including venue selection, registration, attendee engagement, and vendor management, ensuring seamless execution of events
• Conduct post-event evaluations to assess impact, gather feedback, and identify areas for improvement for future events.
• Manage event budgets efficiently, ensuring cost-effective planning while maintaining high-quality event delivery.

JOB REQUIREMENTS & ATTRIBUTES

• A minimum of 8 years of relevant work experience in events, marketing and experience managing teams and owning a P&L
• Good understanding of sustainability issues and the SDGs, with a keen interest in continuous learning.
• Track record of initiating multilateral partnerships and maintaining positive relations
• Prior experience in crafting programme content for conferences
• Proven track record in securing sponsorships or driving business development.
• Experienced in organising large-scale conferences (>300+ pax) will be advantageous
• Strong communicator (written and verbal).
• Skilled contract negotiator with a track record of securing results within allocated budgets
• Organised and meticulous with project management skills. Able to anticipate risks and prepare contingencies when planning.
• Possess a positive work ethic and determination in achieving targets within tight deadlines with minimal supervision
• Able to work within a small team dynamic and comfortable operating in a fast-paced environment.

Roles & Responsibilities

• Responsible for ALL M&E Construction Activites on Site reporting to Project Manager
• Manage construction activities and progress independently.
• Coordination and supervision of M&E works
• Liaise with M&E Consultants
• Monitor progress, quality of workmanship and compliance with authority requirements.
• Coordination with multiple parties not limiting to design consultants / engineers, clients’ project representatives, statutory / authority agencies etc. for the establishment of the design deliverables requirements for submission
• Review design deliverables together with the design consultants / engineers and ensure that it is in order for submission
• Attend to technical clarifications as and when required to address technical issues and establish method statements

Requirements

• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 10 years of relevant experience in LTA Infrastructure, Mixed Development Projects for M&E Systems.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all levels of employees.
• Able to work on initiatives and to work as a team.

Key Responsibilities:

Technical Leadership & Client Collaboration

Provide leadership and direction to software delivery teams, acting as the key technical point of contact in client discussions to propose and implement solutions.

Software Architecture & Development

Design and develop software systems and applications that meet the specific needs of clients, users, and other stakeholders.

Requirements Planning & Scheduling

Collaborate with the Project Manager and Scrum Master(s) to ensure projects are delivered on time, within scope, and according to schedule. Review project requirements and create detailed work plans, using agile methodologies like daily stand-ups and sprints to achieve critical milestones.

Team Collaboration & Technical Viability

Partner with developers, engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for efficiency.

Stakeholder Communication

Act as the intermediary between team members, management, and clients to ensure project deliverables align with expectations and defined scope.

Technical Guidance & Problem-Solving

Provide technical expertise and troubleshooting support to the development team, leading efforts to resolve technical issues.

Documentation & Information Sharing

Create and maintain technical documentation, design plans, and other necessary materials to support effective communication and teamwork.

System Improvement Recommendations

Assess and recommend upgrades or modifications to existing software systems to improve functionality, performance, and user experience.

Innovation & Industry Trend Adoption

Stay updated on new software development trends and technologies, incorporating these into design and development practices. Ensure adherence to industry standards, regulations, and best practices (e.g., SGTS, GCC, IM8, etc.)

Any other ad-hoc duties as assigned by supervisor.

Job Requirements:

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills

Job Description: Service Manager

Position Title: Service Manager
Department: Aftersales
Location: Ubi

Position Overview:

We are seeking a highly skilled and customer-focused Service Manager for our growing electric vehicle (EV) service department. The Service Manager will lead a team responsible for maintaining and servicing our electric vehicle fleet, ensuring customer satisfaction, and achieving service excellence in alignment with the company’s strategic goals. The ideal candidate will possess extensive knowledge of EV technologies, excellent leadership abilities, and a deep understanding of the automotive service industry.

Key Responsibilities:

Team Leadership & Management:

• Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles.
• Foster a positive and productive work environment that promotes teamwork, innovation, and high performance.
• Monitor team performance, provide constructive feedback, and implement training programs to ensure continuous improvement.
  

Customer Service Excellence:

• Oversee day-to-day customer service operations and ensure an exceptional service experience for all clients.
• Address customer concerns or complaints promptly, resolving any service-related issues in a professional and timely manner.
• Ensure timely and effective communication with customers regarding service status, repairs, and updates.
  

Operations & Process Management:

• Manage the service operations to ensure optimal utilization of resources, including technicians, tools, and equipment.
• Implement and enforce service procedures, safety standards, and quality control processes to ensure efficient and accurate work.
• Monitor the performance of service operations, identify areas for improvement, and implement corrective actions as needed.
  

Service Scheduling & Workflow:

• Oversee the scheduling and planning of service appointments and repair timelines to minimize downtime and maximize service efficiency.
• Collaborate with other departments (sales, parts, logistics) to ensure the smooth execution of service orders.
  

EV Expertise:

• Stay updated with the latest developments in electric vehicle technology, including battery management, charging infrastructure, and vehicle diagnostics.
• Ensure technicians are well-trained in EV-specific repairs, software updates, and diagnostic tools.
  

Inventory & Parts Management:

• Coordinate with parts and inventory teams to ensure the timely availability of necessary parts and components for EV repairs.
• Oversee inventory control processes to ensure parts are properly stocked, tracked, and managed.
  

Health, Safety, and Compliance:

• Ensure compliance with health and safety regulations, particularly with regard to the handling of EV batteries and electrical systems.
• Implement and uphold policies regarding workplace safety and environmental standards.
  

Reporting & Budgeting:

• Develop and maintain performance reports on service operations, customer satisfaction, and technician productivity.
• Monitor departmental budget, control costs, and ensure service department profitability.
  

Qualifications:

• Education: Bachelor’s degree in Automotive Technology, Business Management, or a related field (preferred).
  Certification or training in Electric Vehicle technologies (preferred).
  
• Experience: Minimum of 5 years of experience in a service management role within the automotive industry, preferably with experience in electric vehicles (EVs).
  In-depth understanding of automotive service operations, repair processes, and diagnostics, particularly for EVs.
  
• Skills & Competencies: Strong leadership skills with the ability to motivate and manage a diverse team.
  Excellent problem-solving and decision-making abilities.
  Exceptional communication and interpersonal skills, with a customer-centric mindset.
  Strong organizational skills and attention to detail.
  Proficiency in service management software, and diagnostic tools specific to EVs.
  

Position Overview:

The Key Account Manager (KAM) will play a critical role in managing and nurturing relationships with high-value clients in the commercial and industrial sectors. This individual will be responsible for overseeing the sales, technical specifications, and ongoing support of control panels and switch boxes, ensuring that the products meet the specific needs of clients who rely on these products to manage power distribution for their machinery. The KAM will serve as the main point of contact for key accounts, ensuring customer satisfaction, loyalty, and long-term business growth.

Key Responsibilities:

1. Account Management & Relationship BuildingAct as the primary point of contact for key commercial and industrial accounts, managing all aspects of the relationship from sales to post-sales support.
   Develop and maintain strong, long-term relationships with key clients, ensuring high levels of satisfaction and fostering repeat business.
   Understand the client’s business goals, challenges, and needs, and offer tailored solutions using the company’s control panels and switch box products.
   
2. Sales Growth & Revenue GenerationDrive sales growth within assigned key accounts by identifying opportunities for upselling and cross-selling additional products and services.
   Prepare and present customized proposals and quotations to key clients, ensuring alignment with their technical requirements and budget.
   Negotiate pricing and contractual terms to ensure profitability while maintaining competitive positioning within the industry.
   
3. Customer Retention & SatisfactionEnsure exceptional service delivery and customer satisfaction by overseeing the entire order process, from inquiry to delivery.
   Proactively address any customer concerns or issues, working with internal teams (manufacturing, logistics, technical support) to resolve them promptly.
   Regularly check in with clients to assess their satisfaction and anticipate future needs.
   
4. Collaborative Cross-Functional CoordinationWork closely with the engineering, production, and logistics teams to ensure the technical specifications and project timelines for key accounts are met.
   Collaborate with the sales and marketing teams to develop strategies that promote the company’s products to existing and potential customers.
   Provide feedback to product development teams on customer needs and market trends, contributing to product enhancements or new solutions.
   
5. Market and Product ExpertiseStay up to date with the latest trends and technologies in control panels, switch boxes, and industrial electrical products to effectively communicate the benefits to clients.
   Provide technical support and guidance to clients, helping them understand product features, capabilities, and applications for their operations.
   
6. Reporting and ForecastingMaintain accurate records of all customer interactions, sales activities, and key account information in the CRM system.
   Prepare regular sales reports, forecasts, and performance updates for senior management.
   Set and track key performance indicators (KPIs) for each account, ensuring that objectives are met.
   
7. Contract Negotiation & Renewal ManagementLead contract negotiations with key accounts, ensuring mutually beneficial terms and maintaining positive business relationships.
   Oversee contract renewals, ensuring timely and smooth transitions for ongoing projects and services.
   

Qualifications and Skills:

• Education:
  Bachelor’s degree in Business, Engineering, Electrical Engineering, or a related field. Equivalent experience in sales, account management, or technical fields within manufacturing or industrial environments is also acceptable.
• Experience:Minimum of 5 years of experience in account management, sales, or business development, preferably within the manufacturing, electrical, or industrial sectors.
  Proven track record of managing key accounts and delivering sales growth within a B2B environment.
  Experience with control panels, switch boxes, or other electrical distribution systems is highly preferred.
  
• Skills:Strong interpersonal and communication skills with the ability to manage relationships at all levels of an organization.
  Excellent negotiation skills and the ability to craft value-driven proposals.
  Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
  Technical understanding of electrical systems, control panels, switch boxes, and power distribution solutions.
  Ability to work independently while collaborating effectively with cross-functional teams.
  

Working Conditions:

• Full-time, salaried position with performance-based incentives.
• Travel may be required for client visits, trade shows, and industry events.
• Occasional after-hours work may be necessary to accommodate client schedules or resolve urgent issues.

The Manager, Site Activation is responsible for delivery and manage a team of employees responsible for executing site activation activities in Singapore and Malaysia.

• Manages staff's delivery of site activation activities in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance, and guiding professional development, rewarding and disciplining employee, and addressing employee relations issues and resolving problems.
• Participate in the selection process for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate, as required, in the allocation of resources to clinical research projects by assigning staff based on their experience and training.
• Manage the quality of assigned staff's work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• Responsible for leading moderate improvements of processes, systems or products to enhance performance of the job area.
• Problems faced are difficult, and may require understanding of broader set of issues.
• Understands and demonstrates management approaches such as work scheduling, prioritizing , coaching and process execution.

Qualifications

• Bachelor's Degree Scientific discipline or health care preferred.
• Typically requires a minimum of 3 -7 years of prior relevant experience
• Good knowledge and ability to apply GCP/ICH and applicable regulatory guidelines and applicable regulatory guidelines.
• Strong leadership skills, with ability to motivate, coach and mentor.
• Good written communication, including regulatory and/or technical writing skills.
• Good interpersonal skills and strong team player. Able to establish and maintain effective working relationships with co-workers, managers and sponsors.
• Thorough understanding of regulated clinical trial environment and knowledge of drug development process

About Durapower:

Durapower, a global leader in Energy Storage Systems driving the green transformation, is seeking a dynamic and experienced Corporate Communications Manager to play a pivotal role in elevating brand awareness, thought leadership, and lead & demand generation. This individual contributor will collaborate closely with internal stakeholders and external partners on emerging trends on battery technology and sustainability topics.

You may refer to the news here: https://en.prnasia.acom/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

The Project: DP Pulse | DuraPower and other SaaS Solutions & Services Offerings:

Senior/Technical Sales Executive/Manager – SaaS Solutions

We are seeking a highly motivated and results-driven Senior/Technical Sales Executive/Manager – SaaS Solutions with experience in selling energy technology products such as battery remote monitoring systems, smart charging management systems, and related SaaS solutions and software licenses. The successful candidate will play a critical role in expanding the company's footprint in the energy tech market, focusing on hardware solutions combined with software and cloud-based services.

Key Responsibilities:

• Lead the sales process for energy technology solutions, including battery monitoring systems, smart charging management systems, SaaS platforms, and software licenses for energy management and monitoring.
• Develop and maintain strong relationships with key stakeholders in industries such as electric vehicle (EV) OEMs, fleet operators, utilities, and energy providers.
• Identify and pursue new business opportunities, with a focus on selling both hardware and software solutions (SaaS), leveraging market insights and customer needs.
• Conduct product presentations, demonstrations, and technical discussions to articulate the value proposition of both hardware and SaaS solutions.
• Collaborate with internal teams, including product management, engineering, and customer success, to ensure alignment on customer requirements and solution delivery.
• Create and execute strategic sales plans to meet or exceed revenue targets, including subscription sales for software platforms.
• Monitor and analyze market trends, customer feedback, and competitor activities to stay ahead of the industry curve and inform sales strategies.
• Manage the entire sales cycle, from lead generation to contract negotiation and deal closure, focusing on recurring revenue from SaaS subscriptions and software licenses.
• Provide post-sales support, ensuring smooth onboarding for SaaS platforms and ongoing customer satisfaction.
• Prepare accurate sales forecasts and reports for management, tracking key performance indicators(KPIs) such as customer acquisition, subscription renewals, and software license revenue.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Business, or a related field. A technical background is preferred.
• 5+ years of experience in sales, with a focus on energy technology (battery monitoring systems, smart charging management) and SaaS platforms or software licenses.
• Proven track record of selling complex technical solutions that combine hardware and software (SaaS) components.
• Strong knowledge of subscription-based business models and experience managing recurring revenue streams from software sales.
• Existing network within industries such as EV OEMs, utilities, renewable energy companies, and energy storage providers.
• Demonstrated success in meeting or exceeding sales targets and cultivating long-term client relationships.
• Strong negotiation, presentation, and communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to work independently in a dynamic and fast-paced environment while collaborating effectively with cross-functional teams.

Preferred Qualifications:

• Experience selling SaaS platforms related to energy management, IoT solutions, or charging infrastructure.
• Familiarity with cloud-based energy monitoring and data analytics platforms.
• Knowledge of industry regulations and standards in energy storage, smart charging, and renewable energy technologies.

Why Join Us?

• Work in a rapidly growing sector with innovative hardware and software solutions.
• Be a key player in the future of sustainable energy management and EV infrastructure.
• Competitive compensation package, including bonuses, benefits, and opportunities for professional growth.
• Collaborative work environment with a strong focus on innovation and customer success.

Job Description

• Welcome and attend to customers, providing an excellent one-stop experience at all times.
• Maintain and develop client relationships
• Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
• Maintain the showroom and product layoff.
• Handle customer support and liaise with General Managers.
• Act as a strong client advocate, while maintaining business priorities
• Monitor the progress of client inquiries up to confirmation of final resolution
• Provide ongoing technical expertise & assistance
• Work both independently and with a team
• Training will be provided.

Job Requirements

• Independent and self-motivated individual.
• Having a positive attitude to adapt to the dynamic environment.
• Experience in E-commerce and online retail would be an advantage.
• Prior sales experience would be an advantage.
• Must be fluent in English, and preferably in Chinese.

Supplemental Pay:

• Commission pay
• Performance bonus

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities :-

• Proficient in opening and closing store
• Perform daily operations tasks
• Expectations without compromising on work standards, and provides recommendations on making improvement for the outlet/company
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Oversee that all equipment of the entire store are fully-functioning, taking initiative for simple repair works where necessary
• Manage inventory control and usage
• Prioritizes and assigns task staff throughout shift
• Able to place accurate orders to suppliers by refining and following par levels and unit per thousand usage, forecasting, and then supervises proper receiving of goods
• Ensures proper product rotation (FIFO), product quality before stocking/restocking
• Ensures that all staff are aware of latest company policies and procedures through verbal and written communication
• Demonstrates outstanding time management skills and Total store awareness, meets deadline and priorities assigned task.
• Assist in facilitating store’s operations meeting, training courses and team building exercised
• Understands and troubleshoots control sheet, daily/weekly inventory and sales report
• Able to perform entry of deliveries accurately
• Undertake any operations related duties as assigned by the Store in Charge / Manager On Duty

Requirements :-

• Minimum Diploma in Hospitality.
• Minimum 2 years of F&B or Retail service industry experience required.
• Knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Strong interpersonal and communication skills.
• Excellent leadership skills.
• Comfortable setting priorities and delegating tasks as needed.
• Extremely organized and detail-oriented.
• Salary will commensurate based on position. Junior applicants will be considered as Shift Supervisor.
• Applicants will undergo Manager-In-Training training before running the operations independently.