Restaurant Guest Service Manager

(Western Cuisine - Fast Casual Diner)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Cost Accountant (BOM/Inventory/Stock/Cost Control/Budgeting/Forecasting)

Responsibilities

• Daily and month end Cost Roll using in- house built Costing System
• Support Production to follow-up BOM, inventory and production usage and to resolve ad-hoc issues that will affect the accuracy of costing by products
• Perform physical stock -take during month end and prepare inventory aging listing
• Handles month end closing (check input data, run costing system, check output reports, long term inventory and generate journal vouchers)
• Review P&L impact and assist in balance sheet commentary.
• Handles Quarter end closing reporting
• Prepare presentation slides and to do physical presentation to Management
• Training by MJA when necessary
• Handles head quarters enquires
• Support MD, Sales and production members for requested costing analysis by product
• Involves in Internal Controls, JSOX and statutory audit
• Prepare yield loss report and liaise with all departments especially production staff on costing issues.
• Other Ad-Hoc project as and when required

Requirements

• Min Degree in Accountancy with at least 8 years of costs accounting experience
• Prior experience in manufacturing company is essential.
• Good communication skill, dynamic and a good team player
• Good in numerical, problem solving and analytical skills
• Strong in excel, power point and accounting system

Interested applicants please submit your resume to [email protected]

• Position : Credit Control/Debt Manager (Purchase Hire-Automotive/Consumer Finances)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Develop and implement effective collection strategies to minimise delinquency rates and reduce bad debt.
• Analyse collection metrics to identify areas for improvement and ensure targets are met.
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Resolve escalated customer complaints and negotiate payment arrangements or settlements.
• Develop customer retention strategies to enhance loyalty and minimise defaults.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and to enhance efficiency.
• Stay updated on industry best practices.
• Liaise with solicitors regarding collections disputes and escalations.
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Degree or equivalent qualification
• Strong knowledge of the Hire Purchase Act is a plus
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Lead the planning and execution of projects within the IITS department.
• Oversee project plans, schedules, budgets, and resource allocation.
• Manage project teams, stakeholders, vendors, and outsourcing contracts.
• Monitor and report project status to the project steering committee, stakeholders, and team members.
• Ensure project and system documentation is completed in line with the Project Development Methodology.
• Build strong user relationships by fostering trust and rapport.
• Provide valuable guidance on best practices for utilizing appropriate technologies.
• Review and enhance work processes, and support users in managing change.
• Align project changes with organizational goals and objectives.
• Conduct post-implementation reviews to gather user feedback.
• Assist supervisors in reviewing and ensuring the quality of team members' deliverables.

Qualifications:

• Degree or Diploma in Computer Science, IT, or a related field.
• At least 8 years of relevant work experience, with a proven track record of at least 5 years of hands-on experience as a Project Manager.
• Extensive experience in project leadership and management, with proficiency in project management methodologies, techniques, and tools.
• Project Management certification (e.g., PMP, CITPM) is preferred.
• Experience in business process management, especially in human resources, finance, or procurement administration, is an advantage.
• Strong understanding of software development life cycles and structured project development methodologies.
• Excellent communication skills with strong interpersonal, conflict management, and negotiation abilities.
• Strong critical thinking and problem-solving skills.
• Ability to multitask and manage multiple projects concurrently.

Interested candidates, who wish to apply for the advertised position, please apply now for the below role
We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

You will be assisting the Director of Finance for managing the financial health and sustainability of the Club; all accounting, financial and payroll related issues, including but not limited to statutory and management reporting requirements, audit and control.

Duties & Responsibilities

• Assist Director of Finance in planning, organizing and executing financial tasks and projects of the Club
• Lead and mentor the Finance team, fostering a collaborative and high-performance environment.
• Review, evaluate financial statements, reports, and processes to ensure accuracy and compliance
• Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.
• Develop and implement plans for budgeting, forecasting, and reporting.
• Provide financial insight and analysis to drive the business performance of the organization.
• Manage year end audit process, impairment assessment and attend to audit queries
• Ad-hoc duties assigned by management

Requirements:

• Degree in finance and accounting or related fields
• ACCA or CPA Singapore equivalent.
• Minimum 3 years of work experience as a Finance Manager
• Meticulous and analytical with data.
• Excellent interpersonal and communication skills; proactive team player.
• Ability to work under pressure and meet tight deadlines.
• 5-day work week

Responsible for managing the staff within the Caffè, achieving assigned business results, representing Prada Caffè brand, and ensuring the implementation of all corporate directives and procedures.

• Expands the network of potential new clients, retains regular customers, and coordinates the management of Top and VIP clients.
• Ensures excellent customer reception and service, maintaining the quality standards required by the company.
• Collaborates with the team (Floor, Bar, Kitchen, Warehouse) and HR in work planning/shifts, ensuring proper organization of staff to guarantee excellent service.
• Coordinates team activities, conducts briefings and feedback meetings to improve performance, motivation, and sense of belonging to the company.
• Manages delicate cases of sales service and after-sales disputes personally.
• Supports HR in the hiring and management process of the Bar/Restaurant staff.
• Enforces internal procedures in collaboration with the Managers.
• Maintains updated knowledge of the pastry and restaurant industry, monitors competitors and communicates insights to all staff.
• Develop weekly training calendar, assuring an adequate level of service knowledge.
• Collaborating with the corporate team to ensure menu changes reflect seasonal ingredients.
• Participating in weekly corporate meetings presenting performances and updates.
• Maintaining relationships with suppliers.
• Minimizing food waste keeping updated corporate reports on that.
• Ensures product availability and proper maintenance within the pastry/bar/restaurant warehouse, placing daily orders to address any shortages – weekly purchase with Italian group.
• Ensures that products for sale meet the high-quality standards set by the company, reporting any discrepancies to the laboratory and headquarters.
• Supervises the overall image of the Pastry/Bar/Restaurant, especially maintaining the order of the showcases.
• Ensures that all areas of the Pastry/Bar/Restaurant comply with hygiene and health regulations and company guidelines.
• Knows and communicates company procedures to the staff, ensuring alignment with the company's image and standards.
• Prepares weekly reports on the operation of the Pastry/Bar/Restaurant and conducts detailed analyses – share them weekly with corporate structure.
• Identifies strategic improvement actions based on KPI analysis results.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Roles and Responsibilities

• Assist in procurement of competitive new building vessels through research and study of latest vessel design by gathering various information.
• Coordinate internal requirements and create provide tender specifications
• Assist official tender and decision of shipyard
• Assist in providing contract specification and finalizing contracts
• Achieve better designed new building vessels by commenting to approval drawings
• Supervise construction of building of vessels overseas (e,g, Japan, Korea, China, etc.) and submit supervision reports periodically
• Keep abreast of any environmental topics pertaining to technical issues and provide summarized report periodically
• Conduct ad-hoc investigation of technical and environmental issues as directed and provide reports of investigation result
• Assist in organization’s sustainability plan by formation and implementation of effective green strategies which are in line with policies/industrial standards to enable the company to sharpen and maintain mid/long-term competitiveness

Requirements

• Master or Bachelor of Engineering in Naval Architecture or mechanical engineering or equivalent
• 2-3 years of relevant experience in shipyard designer, marine officer (captain or chief officer or chief engineer or 1st engineer), or technical department and/or R&D for container vessels of shipping company
• Strong technical knowledge of engineering in ships
• Good communication and co-ordination skills
• Team player to work across departments
• Candidates with more experience will be accorded with more senior position

We regret that only shortlisted candidates will be notified.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Operations Manager

(Photo Booth)

• 5 days, 9am-6pm
• Salary: S$ 4,000 - 5,000
• Location: Orchard / requires traveling to site too
• Provides out-of-home imaging solutions and services to consumers in Theme Parks, Attractions and Special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports.
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

2. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

3. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

4. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

5. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

Qualifications

• Bachelor's Degree, preferably with specialization in Procurement or Finance.
• A minimum of 5 to 7 years of experience in procurement.
• Strong knowledge in Microsoft Suite. Proficiency in business intelligence tools is a plus.
• Strong organizational and analytical skills and mind-set, ability to visualize and prepare data to produce meaningful insights.
• Accountable, strong team player, ability to build relationship, work in matrix environment and with various stakeholders across all levels
• Change management experience. Ability to manage multiple priorities.

WHY WORK FOR ACCOR

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Sales Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

• Requires to execute existing marketing plans according to business requirements.
• Oversees all marketing communications efforts
• In line with the communication efforts, evaluate and plan media channels to ensure maximum reach and minimal cost for all campaigns.
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution for new launches
• Lead for all luxury segment engagement events.
• Marketing also supports and participates in events.
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Position Responsibilities

• Serve as the primary liaison between employees in the Shanghai and Singapore offices, ensuring effective communication and collaboration.
• Oversee the coordination and management of office operations and daily tasks, including but not limited to: Gathering and addressing requirements, responding to daily inquiries, procuring, allocating, and managing administrative supplies and consumables, and ensuring the efficient and appropriate use of office equipment.
• Organize and coordinate logistical aspects of meetings, including:Preparing meeting rooms and video conferencing systems such as providing refreshments such as tea and water, managing inventory and ensuring post-meeting tidiness.
  
• Handle essential office management responsibilities in the Singapore office, including: Processing applications for utilities (e.g., water, electricity, telephones, internet). Managing leased multi-functional devices (e.g., copiers and scanners).
  
• Perform front desk duties, including:Answering and redirecting phone calls. Managing visitor registration and handling incoming/outgoing mail. Monitoring electricity usage and printing business cards.
  
• Execute various administrative tasks, such as:Managing indoor plants. Booking travel arrangements, including flights and accommodations. Administering office insurance. Coordinating and managing vehicle usage.
  
• Oversee all administrative, human resources, logistical, and financial aspects of the Singapore office, including: Coordinating daily office operations. Managing and archiving important company documents. Ensuring the smooth functioning of company facilities.
  
• Handle daily reimbursements and expenses, ensuring adherence to financial regulations and timely, accurate processing.

• Execute additional tasks as assigned by the immediate supervisor.

Job Requirements

• Bachelor’s degree or equivalent educational background.
• Proficiency in both Chinese and English, with strong verbal and written communication skills.
• In-depth understanding of Singapore’s local culture, with a minimum of 3 years of relevant professional experience.
• Excellent interpersonal and communication skills, with a strong team-oriented mindset and adaptability.
• Ability to thrive in a fast-paced work environment while maintaining a high level of efficiency and professionalism.

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

• Assist Store Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor the standard of procedure adhered on a daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible, friendly and efficient services client services to all guests and attending to customers’ needs, and inquiries
• Process guests' orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Coffee House & Boutiques operations
• Ensure food safety regulations are followed according to SFA's policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system, and report of take-in-cash when on duty
• Responsible for recording daily sales reports, ensuring all food and beverage items and products are accounted for
• Organize all documentation and reports on shift work on a daily basis
• Responsible for ordering stocks, inventory control, and ensuring the latest products and updated product catalogue is in the Coffee House & Boutiques
• Have the aesthetics and ability to create eye-catching merchandise displays that lead the customer through the entire Coffee House & Boutiques

Benefits:

• Daily Meal Allowance
• Daily Shift Allowance
• 13 Month Salary
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Panel Doctors
• Excellent Branding

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Operations Management:

• Plan and execute M&E service and Solar PV projects, ensuring compliance with timelines, budgets, and quality standards
• Oversee daily operations of the electric motor repair workshop
• Oversee the design, installation, and troubleshooting of solar PV systems
• Optimize resource allocation, including manpower, tools, and inventory.
• Monitor compliance with safety, regulatory, and environmental standards
• Foster a culture of continuous improvement, teamwork, and accountability

International Communication and Coordination:

• Maintain effective communication with overseas suppliers and vendors to source parts, equipment, and materials.
• Collaborate with overseas customers to understand their requirements and ensure high levels of service delivery.

Requirements:

Education & Experience:

• Diploma or Bachelor’s degree in Electrical or Mechanical Engineering, or related field.
• 5+ years of experience in operations management, including repair workshop and project oversight.

Technical Expertise:

• Strong knowledge of electric motor maintenance, repair, diagnostic.
• Familiarity with Motor driven system (pump, fan etc.) design, maintenance, repair, diagnostic.
• Familiarity with Solar PV system design, application, installation, and troubleshooting.

Language Skills:

• Proficiency in English and Chinese
• Strong cultural awareness and adaptability for working with international teams.

Skills:

• Exceptional leadership and project management abilities.
• Proficiency in technical diagnostics and workshop management tools.
• Proficiency in photovoltaic system design and diagnostics tools.
• Effective problem-solving and decision-making skills.
• Proficiency in IoT technology, including hardware (sensors, devices) and software (cloud platforms, analytics)
• Proficiency in machinery vibration analysis; CAT I or above Vibration Analyst Certificate is preferred

Roles & Responsibilities

Responsible for overseeing and coordinating administrative tasks within an organization to ensure smooth operations and efficiency.

• Supervise and coordinate office operations, systems, and procedures
• Oversee financial operations such as invoicing, managing petty cash, and handling office-related expenses
• Maintain records of financial transactions and provide reports when necessary
• Ensure compliance with legal, regulatory, and organizational documentation requirements
• Handle sensitive and confidential information with discretion
• Assist with HR functions such as recruitment, onboarding, and training
• Support with payroll administration and employee benefits coordination
• Liaise with suppliers, service providers, and vendors to ensure services are delivered effectively and on time

Qualification

• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage tasks efficiently.
• Diploma / Bachelor's degree in Business Administration, or a related field is required.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• To operate food catering service and resturant with 2 shifts, Need to maintain ledger and maintain proper sales.

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

JOB DESCRIPTION:

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENTS:

• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills

Responsibilities

We are looking for an exceptional staff product manager to join our growing team. In this role, you will be involved in the driving the roadmap and delivery of Workato’s Agentic platform. You will closely collaborate with other product managers, engineering teams and customers to shape our roadmap and deliver reliable enhancements that align with Workato’s strategic objectives. In this role, you will also be responsible to:

• Oversee the development and maintenance of assigned areas of Workato’s Agentic platform
• Analyze adoption and usage data to identify areas for improvement and optimization
• Research and identify new opportunities for Workato's Agentic Platform
• Define product requirements and work with engineering teams to deliver new features and services
• Collaborate with engineering teams and make calculated product decisions to navigate the timely delivery of features.
• Contribute to the development and refinement of the product roadmap for the Workato Agentic
• Provide regular updates and reports on product performance and project status to senior management
• Engage with customers to gather feedback, understand their needs and challenges, and use insights to drive product improvements and enhancements
• Ensure high levels of customer satisfaction by delivering valuable and reliable product features

Requirements

Qualifications / Experience / Technical Skills

• 7+ years of product management experience working on Automation and/or AI products
• Ability to lead technical discussions with internal and external stakeholders and present eloquently at industry events
• Comfortable working with qualitative and quantitative data to gather insights and using that to influence roadmap decisions
• A proven track record of building successful products in a fast-paced environment
• Experience working with cross functional teams to ensure successful delivery and adoption of the product you own
• Bachelor's or Master’s degree in a technical field (Computer Science, Engineering or a related discipline)

Soft Skills / Personal Characteristics

• Excellent communication skills with experience writing both technical and business documents
• Strong ability to collaborate with others throughout the company across international time zones
• Able to work independently and efficiently to hit short deadlines
• Strong organizational skills and attention to detail to juggle multiple projects simultaneously
• Ability to navigate projects with multiple stakeholders
• Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
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• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)