Job Title: Marketing Program Manager
Duration: Contract position from 2nd Dec 2024 - 20th Jun 2025
Language Proficiency: Japanese & Korean language proficiency preferred

About the Role

This contract position supports YouTube Ads’ Asia Pacific team, aiming to elevate marketing initiatives and enhance share in digital ad spend through engaging, strategic content and program development. If you have a strong background in B2B marketing and program management, this is a great opportunity to impact YouTube's competitive positioning across the APAC region.

Responsibilities

• Support priority program design, from concept through implementation, for YouTube seller programs.
• Develop compelling B2B collateral such as social media content, sales enablement materials, and video assets.
• Oversee daily project management tasks, tracking program milestones and resolving issues as they arise.

Key Qualifications

• Experience: 4-6 years in B2B marketing with demonstrated program management capabilities.
• Tools: Expertise in Google Slides and Sheets, and 1-2 years using TikTok, LinkedIn, and Meta products.

We regret to inform that only shortlisted candidates will be notified / contacted.
EA Reg No: R22109791, Timothy Teo
Allegis Group Singapore Pte Ltd: Company Reg No. 200909448N, EA License No. 10C4544

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore
• Must be comfortable with working one-man sites

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Responsibilities

• Lead the development and execution of commercial strategies to enhance profitability and market share in the APAC region.
• Support business unit profitability through sales and operational collaboration.
• Work closely with sales and cross-functional teams to ensure customer satisfaction and successful execution of business plans.
• Manage pricing, product positioning, and customer engagement to maximize revenue and profitability.
• Serve as a liaison between internal teams and customers, addressing customer requirements and feedback.
• Conduct competitive analysis and market research to inform product strategy and identify growth opportunities.
• Develop marketing materials, business cases, and pricing models for commercial initiatives.
• Stay informed on customer demands and market trends to guide strategic decisions.
• Mentor and provide leadership within the product management team, supporting junior team members.

Requirements

• Degree in Engineering or a related technical field preferred, semiconductor experience will be a plus.
• Experience in product management or sales in APAC markets, with a focus on customer-facing roles.
• Familiarity with the semiconductor industry and relevant business operations. .
• Deep understanding of business operations with a proven track record of driving profitability.
• Ability to travel domestically and internationally as needed.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Brasserie Astoria is a chic European-inspired restaurant located in Singapore’s vibrant city. Known for its refined dishes, it combines Swedish traditions with modern flair. The intimate setting, paired with an extensive wine list and impeccable service, makes it a popular choice for both business lunches and leisurely dinners.

• Responsible for the daily smooth performance of the restaurant
• Plans and sets daily & monthly sales target
• Organizes marketing activities such as promotional events and other related schemes
• Recruiting, training & motivating staff
• Prepares and handle event order
• Handles customer complaints and resolves them
• Maintains high standard of quality control, hygiene, health & safety
• Monitor work and maintain an efficient rapport between floor/kitchen employees and director’s board
• Plans and prepares staff rotas
• Maintain stocks and ensure par level is met on daily operation
• In-charge of training and imparting knowledge of wines and other beverages
• Liaise with the head chef and senior management in setting up operational budgets
• Oversees all work in shift and perform regular inspections in all areas
• Help in any area of the restaurant when circumstances dictate

~ Act as mentor to develop talents.
~ Challenge new ideas while actively balances risks and opportunities.
~ Develop and strengthen relations on executive management.
~ Develop business and professional networks.
~ Drive value-creation and meet the long term objectives of the organisation.
~ Formulate business ideas and directions to drive change in the organisation.
~ Innovate and create an environment that encourages innovation.
~ Lead organisational succession planning, capability development and employee engagement.
~ Maintain a culture of innovative thinking and practices.
~ Steer the organisation to achieve excellence in a globalised environment.

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;

2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;

3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;

4. Responsible for the channel enhancement, technical support and management of major projects in the target area;

5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;

6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

Skills:

1. More than 5 years ICT industry experience, working in China are preferred.

2. Proficient in network protocol, TCP/IP, BGP, OSPF, ISIS, MPLS; Familiar with project management and delivery, experienced in independently undertaking large project delivery.

3. Have service channel resources in China, and have a good relationship with the channel.

4. Bachelor degree or above.

5. Get certificate H3CSE, H3CTE, CCNP, PMP, Network Planning Designer

6. Fluent English, Chinese native language （ listening, speaking, reading and writing skills）, Good communication, interpersonal and presentation skills

7. Understanding Chinese culture. Recognize and appreciate Chinese culture.

• Responsible for planning, overseeing and leading project from ideation through to completion
• Conducting project review and creating detailed reports for executive staff
• Managing project progress and adapt work as required
• Conduct investigation, submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Manage the Enforcement Team and Investigation Team members on their reports submission and monthly investigation
• Attend Meetings with the Authorities on weekly basis and implement the SOP on the Team
• The Authority will refer a stipulated number of cases for the IOs to investigate monthly. Investigation work will include taking statements from any witness or suspect in the field or interview room, obtaining relevant evidence as defined by the Evidence Act and compiling and making recommendations in the investigation papers.

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• To ensure prompt and courteous service is extended to both internal and external customers
• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied
• Closely work with Central kitchen to deliver services to clients
• Gathering, investigating, and summarizing market data and trends to draft reports
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years Experienced in B2B FMCG sales especially with wholesalers, supermarkets, Indian restaurants etc
• Comprehensive knowledge of different types North & South Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Comprehensive knowledge in Indian Food culture and techniques
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift and multi tasking is required
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Deep understanding of category terminology, market trends and industry
• Strive towards meeting/exceeding sales goals and monthly sales target
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills
• Ability to work under pressure, in a fast-paced environment and meet deadlines

Manage vip clients from outlets and develope high networth client.

Provivde professional ear cleansing & facial services.

Train and lead new theraphist as well as manage outlet sales target.

Books keeping for daily sales & in search for new talent.

Implementng new services and workflow for rejuv tenka 2 pte ltd

JOB SUMMARY

• Provide accurate and timely support to Relationship Managers
• Relationship Managers calls (inbound/outbound/myRM) where necessary
• Produce high quality phone and written correspondence to clients
• Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and overall control culture in the teams
• Call backs to clients to verify high risk payments, change of addresses, enquiries, and various administrative matters
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Deal with Account Opening documentation and queries as required
• Spotting cross-sell opportunities and referring to Relationship Managers where appropriate
• Face to face meet up with clients if applicable

RESPONSIBILITIES

1. Sales Support

• Co-ordinate on promotion campaign – product bundling fulfillment, MGM, SGM and etc
• Collating RSVP for client events and reminder call to clients before the event (if applicable)

2. Portfolio Management (applicable to RSM @ Hub only)

• Handle clients arm code tagging or re-tagging
• Handle conversion of account eg sole account to join account, compiling of household relationship (if applicable)
• Ensure accurate & timely setup/extraction of accounts / Wealth document to support RMs in any investigation
• Monitor pending CDD/Service Request related documents and assist the RMs to follow-up and rectify the CDD deficiency or remediation
• Support in ensuring RMs attend to their Morning Excesses & WM Limit Excess Review Report

3. Client Management

• Ensure prompt and proper follow-up to clients via emails/myRM/phone calls/letters including updating clients on change in RMs
• Cover buddy RSM when they are away including virtual support to other hubs (if applicable)
• Servicing walk-ins clients when required including provide service support for account opening when a walk-in client wants to open a CASA account and refer to RMs on wealth related products
• Providing regular updates to clients on banking promotion and events
• Obtain Member-Get-Member from existing clients under assigned portfolio

4. Compliance / Operational Risk

• To comply with all money laundering prevention procedures and, report any suspicious activity to the Line Manager & Transaction Monitoring Unit (raise STR if necessary)
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes
• Review and comment on the Daily Aggregate Large Item Report, in absence of RM
• Forwarding and keeping track of all documentations which require senior managers’ approval
• Ensure proper follow up on the outstanding risk & rework from CAU, IO, document

5. Administrative

• To provide relief coverage for Service Ambassadors for PB Centres
• Ensure cleanliness and general upkeep of PB Centres/Hub office
• Leave and claims management
• Arranging for courier service for PB clients
• Raising SRM & ePro
• Tracking of CDP hours

6. Branch Operational and Service desk duties (applicable to RSM @ Branch only)

• Transaction (Financial) Approval
• SR & Document (Paper) Checking & Approval
• Greeter Duty (Branch/ Hub)
• RSM relief cover - Hub (for ad-hoc request) – RSM duties but without RM to be tagged

​​​​​​​Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Qualifications

• Education Degree
• Languages Good verbal and written communication skills

Our Ideal Candidate

• 2 years of experience in relationship service management and retail banking industry

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

This position is responsible for planning and coordinating the operations of the store, including managing the staff. Better Wellness is a TCM store that aims to assist as many clients as possible in addressing their health issues through comprehensive, personalized treatment plans.

Individual to be involved in:

1. Oversee daily operations of the store to ensure smooth and efficient service delivery in achieving sales targets and operational goals.

2. Act as the main point of contact for customer inquiries, complaints, and service-related issues, ensuring timely and satisfactory resolutions.

3. Assist in planning and coordinating promotional activities, including cross-selling and upselling store products and services.

4. Collaborate with internal teams to ensure clients receive accurate information and personalized recommendations.

Competencies:

1. Experience in sales and marketing techniques, including cross-selling and upselling, to help achieve branch sales targets.

2. Expertise in customer service best practices to enhance customer satisfaction and build long-term client relationships.

3. Proficient in the Chinese Language as majority of the clients are chinese speaking

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

Title: Division Manager (Foreign Recruitment)

People360 is a recruitment agency based in Singapore since 2014 and we are looking to expand our brand presence to other industries. At present, we specialize in hiring foreign healthcare talents for the healthcare industry in Singapore and we are looking to expand our foreign offering to other sectors such as manufacturing, engineering, logistics & hospitality.

We are looking for a Division Manager to join our team and believe in ethically helping foreign job seekers to gain employment in Singapore. You will lead and manage the recruitment team to deliver high-quality candidates to clients, drive business growth and ensure excellent customer service.

Role Reporting: General Manager

At People360 we believe in teamwork and we provide support

1. Dedicated work pass team who handles work pass, issuance & mom appointment scheduling.
2. Admin Support in purchasing insurance and coordinating logistic arrangements
3. In-house company drivers to assist with meet & greet of foreign workers at the airport, medical check-ups, workers onboarding
4. Accounting Support

Client Management

1. Build and maintain strong relationships with clients across different industries
2. Understand client needs and tailor foreign recruitment solutions for their company
3. Manage client expectations and deliver high-quality candidates

Business Development

1. Formulate and develop new client acquisition strategies to meet or exceed division sales target
2. Identify new business opportunities that require foreign recruitment solutions
3. Develop and maintain relationships with international recruitment supply partners

Team Management

1. Responsible for the hiring, training, and mentoring of a team of recruitment consultants
2. Performance management of the recruitment team
3. Attending recruitment meetings with clients with consultants
4. Ensuring consultants are meeting their quarterly sales targets
5. Oversee the recruitment process, ensuring efficiency and quality throughout the recruitment process
6. Manage job postings performance & budget

Metrics & Reporting

1. Fully responsible for the P&L of the foreign recruitment division
2. Track and analyze recruitment KPIs of the division
3. Conduct weekly and monthly accountability meetings with recruitment consultants
4. Reporting to management on division performance

Role Requirements:

1. At least 5 years of experience in the foreign recruitment industry
2. Possess a CEI Basic/KAH
3. Have a proven sales track record meeting or exceeding sales targets
4. Strong understanding of recruiting foreign workers into Singapore and well-versed with MOM regulations
5. Good communication skills, leadership & management and results-oriented

Benefits:

• Basic Salary from $4000 - $6000
• Year-End Division Profit Sharing
• Quarterly Commission on Individual Sales
• Year-End Company Bonus
• Overseas Travel Allowances for Recruitment Trips
• Medical Insurance (Hospitalization & GP Visits)
• 5-day work office hours
• Transport claims for official work visits
• 16 days Annual leave + 1 Bday Leave

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

We are seeking a proactive and experienced Operations Manager to lead the China Department operations. This role involves overseeing the full scope of travel arrangements, managing relationships with suppliers and ensuring operational efficiency in the department. You will work closely with product planners, airlines, land operators and other key partners to deliver exceptional service for our China-based operations.

Responsibilities

• Oversee the issuance of air tickets, coordination with land operators, and direct bookings of hotels, restaurants, and attractions.
• Ensure adherence to deadlines for deposits, full payments, ticket issuance and promotional activities.
• Collaborate with product planners to monitor costing closely, including profit & loss and land & ticket costing for China-specific products.
• Supervise and guide the Operations Executive team in updating the OB system, ensuring smooth facilitation of counter staff operations for sales and follow-ups.
• Resolve operational issues swiftly and maintain strong, professional relationships with airlines, overseas suppliers, and other travel partners.
• Coordinate travel arrangements for group tours, liaising with airlines, overseas land operators and transportation providers.
• Supervise and support the reservation and ticketing operations, including tours, hotels, and air travel, ensuring smooth travel coordination for China tours.
• Assist with pre-departure and post-departure requirements, ensuring all travel details are addressed and clients are fully supported.
• Lead and oversee participation in travel fairs, roadshows, and promotional events.
• Provide operational support for the team, ensuring the highest standards of service and efficiency.

Requirements

• Minimum of 5 years of experience working in a travel agency as an Operations Manager or in a similar operational capacity.
• Proven ability to work independently and lead a team effectively.
• Strong problem-solving and negotiation skills, with the ability to handle multi-tasking in a fast-paced environment.
• Familiarity with Amadeus (GDS) and other booking systems.
• Excellent communication skills in both English and Chinese (written and spoken).
• Strong organisational skills with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

Additional Information
Please provide the following in your resume:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

We are seeking a Maid Placement Specialist / Manager to play a pivotal role in establishing the agency's sales foundation. In this role, you will be the initial point of contact for potential clients, responsible for expanding the agency's client base and creating a sales process to drive growth. Your efforts will be key to building the agency’s reputation and growing its client portfolio by promoting and selling our maid and domestic staffing services.

Benefits:

Competitive base salary with an attractive commission structure.

Opportunities for career advancement as the agency grows.

Performance-based bonuses and incentives.

Key Responsibilities:

• Manage the entire domestic helper placement process, including sourcing candidates, conducting interviews, preparing contracts, and providing ongoing client support.
• Ensure full compliance with all regulations set by the Ministry of Manpower (MOM) and other relevant authorities.
• Build and maintain strong client relationships, addressing inquiries and resolving issues related to the placement of domestic helpers.

Requirements:

• At least 2-5 years of experience in a maid agency, with hands-on knowledge of the complete placement process.
• CEI certification is required.
• In-depth understanding of MOM regulations and industry best practices.
• Proven ability to develop and implement standard operating procedures (SOPs) and guidelines to establish a solid foundation for agency operations.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• Highly organized with strong attention to detail.
• Results-oriented and capable of meeting sales targets.

Ready to make a real difference? Join our dynamic team and be a key player in creating happy homes!

Join an inclusive team of ex-MBB consultants and top MBA graduates who are passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities And Tasks

Report to the Director of Smart Manufacturing and Artificial Intelligence organization.

Define and implement I4.0 roadmap across functions include but not limited to Capital Procurement, Finance, etc. and manage overall adoption of AI/ML solution and realization of impact. Work closely with Functional executives and leadership to identify, prioritize, and implement AI/ML use cases to find opportunities and deliver financial impact in collaboration with functional leads.

Define and develop business requirements and propose projects for implementation.

Lead projects and activities that will require the coordination, support, and management of resources from global teams.

Additionally, work closely with venture team to commercialize selected state of the art SMAI solutions to generate increased impact for Micron.

Requirement

7+ years of working experience. MBA degree preferred, bachelor’s degree in Finance & Accounting, Computer Science, Information Systems, Engineering, or related field. Experience in capital procurement is preferred but not a pre-requisite. Experience in delivering system solutions to capital procurement operations would be advantageous. Prior knowledge in data science is preferred but not a pre-requisite. Passion in artificial intelligence. Exceptional analytical and conceptual thinking skills. Excellent Communication skills. Excellent planning, organizational, and time management skills. Results oriented, with a growth mindset and strong dedication to identify and implement improvement opportunities. Ability to build strong interpersonal relationships, influence and manage stakeholders.

Responsibilities:

• Study client’s requirement and provide optimal logistics operating solutions.
• Work closely with operations to identify any out-of-scope requests, generate change request forms and update standard operating procedures.
• Be the key point of contact between business and its clients, building strategic partnerships, overseeing business performance to strengthen existing client relationships.
• Maintain up-to-date client profile with contract expiry dates and perform contract renewal with clients nearing to the expiry dates.
• Be able to negotiate rates and service scopes with existing clients.
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions.
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation.

Requirements:

• Bachelor's degree in Supply Chain Management / Logistics or relevant qualification and above.
• At least 5 years’ of relevant experience within a similar position in the logistics industry is preferred
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Excellent business acumen, with strong business analytical skills
• Strong project planning & management skill, and handling multiple projects, assignments and duties
• Customer oriented

ComfortDelGro is a global mobility service provider committed to providing safe and reliable transportation solutions. Headquartered in Singapore, we focus on innovation and collaboration to enable smart, climate-friendly transport systems in Singapore and 11 other countries around the world such as Australia, the United Kingdom, Ireland, New Zealand and China. Since 2019, ComfortDelGro has been included as a constituent of the Dow Jones Sustainability Indices Asia Pacific (DJSI Asia Pacific) and is the only Singapore transport company included, reaffirming our position as a sustainability leader.

Our people are essential to our mission of delivering the best solutions and service to commuters and communities. We take employee development seriously, offering avenues for personal growth and professional advancement within the organisation. Our dedication to nurturing an inclusive culture is a hallmark of our identity. We invite you to join us in an environment that enables you to realise your utmost potential.

Job Description

• Oversees the full recruitment process, including selection, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local regulations
• Facilitates manpower planning and budgeting exercise
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Resolve Employee Grievances and manage Disciplinary issues
• Use performance management tools to provide guidance and feedback to team
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Design and implement employee retention strategies
• Ensure the organization’s compliance with local regulations
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Maintain HR systems and processes
• Support HR projects/ initiatives as and when assigned

Job Requirements

• Minimum Education with bachelor’s degree in human resources, business or related area
• Minimum 4-6 years of Human Resource Management Experience
• Effective verbal and written communication skills
• Demonstrated proficiency in the Microsoft Office suite
• Experience with SuccessFactors will be an added advantage
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations
• Ability to apply HR strategies and practices in compliance with employment regulations
• Ability to create a culture of diversity, inclusivity, collaboration and teamwork
• Experience with analysing data to guide strategic employment planning

Supporting the Management in implementing business plans for outlets/kiosk, an Operations Manager is involved in P&L, staff control and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back office support, the Manager also recruits, trains and motivates staff.

Roles And Responsibilities

• Administer purchasing and receiving procedures
• Conduct food and beverage hygiene audit
• Conduct orientation and training
• Conduct staff performance assessment process
• Contribute to innovation process within own scope of work in the business unit
• Facilitate compliance with legislative and regulatory requirements
• Foster service innovation
• Identify and establish internal and external stakeholder relationships
• Implement loss/risk prevention
• Lead team to implement change
• Lead with service vision
• Manage and implement business continuity plans
• Manage site/outlet and equipment maintenance
• Manage training
• Managing the customer experience
• Monitor income and expenses
• Budgeting, P&L of outlets.
• Provide information for management decision making
• Provide quality control for service
• Manage staff schedule
• Manage multiple outlet budgeting / P&L.
• Responsible for general operations of all outlets/kiosk
• Manage operational manpower
• Plan, Implement and enforce all operations SOP
• Ad-hoc projects

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

Benefits: AL, Medical Leave, Incentive

Requirement:

Integrity and responsibility

At least five years relevant experience in a similar capacity, especially speakeasy bar

Job Description

-Lead the team and manage team’s morale.

-Maintain safety and hygiene standards.

-Ensure guest satisfaction and handle guest complaints.

-Manage and coordinate to ensure smooth service performance.

-Manage any troubleshooting at outlet level and make decision at supervisory level.

-Coordinate with marketing executive for promotional event.

-Staff training of new/existing staff.

-Communicate with team through regular briefing about the standards and business requirements to be delivered.