TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Intro

The TikTok Live QA team has been focusing on the high quality and the best user experience of TikTok Live products. Our team uses advanced autotesting tools and comprehensive quality assurance methods to continuously control the delivery of products. We are looking for passionate Quality Assurance engineers to join this fast growing industry.

Responsibilities:

1. Responsible for the quality assurance of ByteDance's live-streaming products;

2. Deeply involved in the product development process, coordinate with various roles to continuously deliver products with high quality;

3. Improve product quality and efficiency through technical means such as tool platform development, automated testing and performance testing;

4. Prospective technology research and application, applying appropriate technology to improve business quality.

Qualifications

Minimum Qualifications:

1. BS degree in Computer Science or equivalent majors, with at least one year of native or backend quality assurance experience;

2. Good computer foundation, master at least one of the programming languages: Python,Java,Go,PHP;

3. Abilities to design and execute complete testing plans for complex projects;

Preferred Qualifications:

1. Master Degree in Computer Science or equivalent majors

2. Good logical thinking and team communication skills;

3. Having systematic work experience in automated testing, performance testing, and quality system construction is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Jobs Responsibilities

• Collect overdue commercial debt from corporate accounts within South East Asia
• Negotiate the repayment arrangement with debtors
• Handle enquiry calls with customer on case progress
• Record collection activities into system
• Provide support to the team on collection and administrative issues

Job Requirements

• Relevant working experience in credit control, debt collections or customer service will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

About the company

Our client is a global leader in valves & pumps

About the role

Reporting to the MD of Asia, your responsibilities would includes

• Develop and execute a comprehensive regional sales strategy to drive both individual and team revenue targets and to ensure alignment with the company's broader business objectives
• Lead negotiations for large, multi-stakeholder deals
• Identify and capitalize on new market opportunities within SEA, creating go-to-market strategies for cutting-edge technologies and applications
• Deliver precise sales forecasts and insightful market analysis to senior leadership, using data to inform strategic adjustments and optimize sales processes

Skills and experience required

• Msc / Degree in Engineering
• Minimum of 10 years of sales experience in the Control/Gate/Check Valves business
• Proven ability to lead a team of up to 6 sales professionals (APAC + Australia), driving both individual and team success in meeting and exceeding revenue targets.
• Strong track record of both individual and team sales performance, with experience in managing and closing large, complex deals
• Excellent communication, presentation, and interpersonal skills, with the ability to build relationships with customers at all levels.
• Willingness to travel across the APAC region as required (around 40%)
• Strong experience on Sales Key Account management of OEM and EPC

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Description

As a Quality and Compliance Specialist, you will play a pivotal role in ensuring that all products and operations within Project WATT meet regulatory requirements and quality standards. This role focuses on managing product certification, conducting regulatory audits, and ensuring that operational processes align with local and international laws. Collaborating with technical and operational teams, you will safeguard compliance while driving continuous improvement in quality management.

Responsibilities

• Product Quality Compliance:

1. Ensure that all products (hardware and software) comply with relevant regulations and industry standards, such as TR25 for EV charging systems in Singapore.
2. Maintain and update product certifications and manage regulatory audits and inspections.
3. Review testing results and performance reports to verify adherence to quality standards.

• Operational Compliance:

1. Oversee business operations to ensure alignment with legal and regulatory requirements, such as data privacy and environmental standards.
2. Develop, update, and optimize internal compliance policies and procedures to reflect current regulations.
3. Prepare and submit compliance reports, maintaining effective communication with regulatory authorities.

• Team Collaboration:

1. Work closely with technical teams, including Firmware Engineers and Integration Engineers, to validate the compliance of products and systems.
2. Provide compliance guidance and training to other teams to promote a culture of regulatory awareness.

• Risk Identification and Management:

1. Identify potential compliance risks and recommend actionable improvements to mitigate them.
2. Lead quality and compliance enhancement projects, ensuring continuous improvement in these areas.

Requirements

• A bachelor’s degree in Engineering, Quality Management, Law, or a related field, with at least 3 years of experience in product quality or compliance management. Equivalent professional experience will also be considered.
• Strong understanding of regulatory requirements for EV charging systems or IoT products, including certifications such as TR25.
• Experience managing audits and certification processes with regulatory bodies.
• Proven ability to collaborate effectively with cross-functional teams to ensure adherence to compliance and quality standards.
• Strong analytical and problem-solving skills with meticulous attention to detail in documentation and reporting.
• Knowledge of operational compliance standards, such as data privacy laws or environmental regulations, is a plus.

Reporting to:

Project Manager

Job description / responsibilities / activities/ tasks:

Interpret project specifications and develop project quality plan in consultation with project manager and Shell Quality Lead,

Implementation of quality assurance and control activities in accordance with the project quality plan including but not limited to:

· Establish Field QC Organization, to manage field QC group and members including assignment of EPCm and/or contractor QC Inspectors. To interview all EPCm and/or contractor QC before assignment to Project

· Coordination with EPCm (optional), other disciplines and contractor’s approval of the Field QC related documents prepared by each Contractor,

· Attend KOM & Pre-Inspection Meeting with EPCm and Contractors depending on criticality of works,

· Review Contractor documents related to quality control (E.g. ITP, WPS, PQR, test packs, NDE procedures) and ensure compliance to the Project Spec’s & applicable Code Standard,

· Organize and lead on-Site quality patrols and audits to ascertain health of Project quality systems, Control of NCR’s & Quality observation Records,

· Verify that all the required inspection and documentation are completed by the contractor / Vendor and issuance of the Inspection Release Notice (IRN) to the contractor / Vendor prior to any Site delivery,

· Perform line checking, punch-listing & killing, witnessing various types of tests such as hydrostatic & pneumatic testing and monitor coordination of Pre-commissioning, flushing activities,

· Final acceptance sign off on quality test packages

Trouble shooting of major QC related issues,

Prepare and conduct Project Lesson Learnt (LL) for projects done,

Carry out any other related duties as required, including temporary assignments in other sections within the MTAC department on site.

Qualifications/Experiences Required

Educational Qualifications:

· Diploma/ Degree in Mechanical Engineering or related discipline

Technical Qualifications:

· Valid Certified Welding Inspector (CSWIP 3.1) or equivalent

· Qualified MOM OPSOC (Supervisor) or equivalent

· ASNT qualification is a bonus

Professional Experience:

· Minimum 20 years of relevant experience in oil & gas, chemical & petrochemical industry in the below fields:

o Project Quality Management Systems

o Brownfield construction

o Civil, Steel Structure, Piping/Pipeline Construction

o Application of Protective Coatings (Organic Coatings, fireproofing)

o Non-metallic piping systems.

· Relevant experience includes:

o Set up and execution of Project Quality Plan

o Workshop and field quality assurance and control

o Leading EPCm and Contractor quality teams in flawless delivery

· Experience in Plant Turnaround Project Quality planning, preparation and execution.

· Conversant with international codes and standards such as ASME II, ASME V, ASME VIII, ASME IX, ASMEB31.1, ASME B31.3, AWS D1.1, API 1104, API 650 & 620, ASTM, SHELL DEPs

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Opportunity to drive impactful change and shape the quality standards of government IT projects.

Collaborate with multiple internal and external stakeholders, influencing the delivery of robust and user-centric solutions.

Be part of a dynamic team that values continuous learning, innovation, and professional development.

What will you do?

• Are you passionate about ensuring the quality and reliability in government IT projects?
• We are seeking a dedicated professional to champion quality assurance and testing practices across government agencies, driving impactful change and ensuring the delivery of robust, user-centric solutions.
• You will be part of the Quality Assurance and Testing team to support the work of our colleagues at the various agencies through establishing QA and Testing processes, best practices, implement tools and test automation.
• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.
• If you are ready to make a meaningful impact and drive the culture of quality and excellence in government IT projects, we invite you to join our team and be part of a transformative journey towards delivering reliable and user-centric solutions for the community.

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors, government agencies, and the teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates; Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The scope of Services for the One (1) Onshore Quality Assurance/ Tester shall

be as follows:

a) Understand and document business processes, workflow and user story;

b) Perform checks under both functional and non-functional scopes of testing;

c) Review, develop and align test plan, test cases, scenarios and strategies,

ensure adherence to quality standards;

d) Perform manual and automated testing using Tricentis TOSCA, including

preparing test data when necessary;

e) Develop and maintain automated test scripts;

f) Review, support and participate in functionality and technical testing such as

performance testing, security, interface integration and usability testing;

g) Review test reports and results of the Authority’s appointed contractors for

the Authority’s systems;

h) Collaborate and coordinate with system stakeholders and Authority’s

appointed contractors for testing;

i) Review test process and recommend improvement, which includes analysing

test processes and methodologies, identify area for improvement and

recommend process optimisations and best practices; and

RFQ SPECIFICATIONS

j) Manage test activities and ensure the planned test activities are completed as

scheduled.

19. The One (1) Onshore Quality Assurance/ Tester proposed by the Contractor shall

have at least 3 years of experience as a Quality Assurance/ Tester or equivalent

position and the following skill sets:

a) Bachelor’s degree in computer science, Computer or Electronics

Engineering, Information Technology or related disciplines would be

preferred;

b) Certified Software Testing Professional and/or Certified Software Quality

Analyst will be an added advantage;

c) Strong analytical skills, meticulous attention to details, good interpersonal

skills such as tactfulness, good presentation and listening skills;

d) Experience in the following would be advantageous:

i. Automated testing tools such as Tricentis TOSCA; and

ii. Testing for government public services.

e) Good written and verbal communication and presentation skills, able to

interact professionally with all levels of the organisation.

Credit Control Executive

• Gross Salary: Up to $3600

• Working days & hours: Monday – Friday: 8.30am – 5.30pm

• Location: Newton

• Benefits: AL + PB + Medical Benefits

Job Responsibilities:

• Make collection calls to recover overdue payments.

• Follow up on outstanding debts and negotiate repayment plans.

• Coordinate with lawyers on legal actions and vehicle repossessors for repossessions.

• Maintain regular contact with clients to clear outstanding balances.

• Resolve payment-related queries internally and externally.

• Post and allocate daily receipts accurately in the system.

• Perform other administrative tasks as needed.

Job Requirements:

• Min. Diploma in Accountancy or relevant field.

• Min. 1 – 2 years of relevant experience

• Knowledge of hire purchase operations and legal recovery processes is an added advantage

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Rei Lai Yu Wen (R2199207)

Join our dynamic Financial Management Group, working closely with stakeholders managing the financial affairs and regulatory reporting obligations of Macquarie Singapore’s licensed entities.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

You will be responsible for the preparation of full year accounts for regulated legal entities, monitoring of daily regulatory ratios and preparation of regulatory returns for submission to the external regulators, whilst ensuring integrity of financial information. You will assist with projects and associated activities such as identifying operational process enhancements, automation and implementing changes to reporting requirements. You will apply your sharp finance and accounting acumen to understand and apply rules, interpretations, and assumptions around regulatory requirements, and ensure regulatory obligations are accurately completed and lodged on a timely basis.

What you offer

• Bachelor of accountancy or finance and hold or currently working towards a professional accounting qualification like CA or CPA
• 2 years experience in financial accounting, financial control, audit, legal entity control, or regulatory reporting in a financial institution
• High attention to detail and the confidence to flag potential issues and strong numerical and abstract reasoning skills
• Ability to communicate with stakeholders across varying levels of seniority
• Knowledge of MAS regulatory reporting rules and requirements will be an advantage
• Ability to access and test the validity of complex data will be an advantage.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About Financial Management, People and Engagement

Financial Management, People and Engagement provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial activities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Responsibilities

• Conduct inspections and apply tailored pest control treatments for each site
• Primarily serve clients in the food & beverage industry, along with residential, commercial, and industrial settings
• Organized scheduling to streamline appointments within the same area on the same day

Job Requirements

• Availability for a 5.5-day work week (office hours), with half-day on Saturdays
• Willingness to work overtime when required, compensated accordingly
• Class 3 license required; no prior experience in pest control necessary

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Job Responsibilities:

• Responsible for carrying out daily pest control activities according to operational schedule at client site(s)
• Monitors and responds to customers’ feedback
• Uses equipment, chemicals, and pesticide/insecticide products
• Performs any other related duties as instructed by the immediate superior.

Job Requirements:

• Must possess Class 3 Driving Licence.
• Willing to OT

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Job Description

• Strong hands on experience in BMC Control M - Administration is Must

• Excellent communication skills,

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support

• Answer incoming calls and respond to customer’s emails in timely manner.

• Manage and resolve customer complaints.

• Identify and escalate issues to supervisors as and when needed.

• Provide product and service information to customers.

• Research required information using available resources and Offer Solution to customers.

• Research, identify, and resolve customer complaints using applicable software.

• Route calls and tickets to appropriate resources and Domains who can best support he user,

• Document all call information according to standard operating procedures.

• Recognize, document, and alert the management team of trends in customer calls.

• Create SOPs for new Issues and resolution given.

• Complete call logs and reports.

Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Load Control (Location: East). This position is based in Singapore.

Trainee Air Hub Lead - Load Control (Location: East)

Responsibilities:

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

Requirements:

• Diploma in any discipline

• Able to read, write and communicate in English

• Comfortable with shift work

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Possess a recognized degree/diploma in Engineering – Environmental/Health/Safety.
• At least 10 years’ experience as WSHO/ECO.
• Provide WSH enforcement support to the Project Team.
• Identify and assess any foreseeable risk arising from the workplace or work processes.
• Recommend / take reasonably practical action to eliminate any foreseeable risk to any person who is at work in that workplace.
• Ensure safe work procedures are implemented to control risk.
• Recommend reasonably practical measures to minimize the risk.
• To enter, inspect and examine at any reasonable time the work place.
• To inspect and examine any machinery, equipment, plant, installation or article in the workplace.
• To enforce site safety practices.
• To organize safety & health awareness program for the site.
• To conduct site safety & health audit.
• To conduct site safety & health meeting and prepare reports for relevant parties.
• To prepare hazard analysis reports.
• To prepare safety & health management programmes and ensures effective implementation.
• To inspect and examine workplace records, certificates, notices and documents kept or required to be kept under the WSHA.

Job Responsibilities:

• Develop, implement, and maintain the IT Technology Governance and Control framework, policies, and processes, including process implementation and tools development. Focus areas include IT System Development and Maintenance, IT Service Management (ITSM), IT Assets Management (ITAM), IT Security and Operations, with a strong emphasis on Identity Access Management (IAM) for the Singapore Branch and across APAC Branches.
• Establish IT Control objectives aligned with regulatory requirements (e.g., MAS TRMG, BNM RMIT) and the bank’s internal IT procedures.
• Ensure compliance with the bank’s IT Governance policies and procedures, initiating support initiatives to strengthen the governance framework. This includes conducting system risk assessments with IT system owners for enhancements or new system onboarding.
• Collaborate with APAC branches to standardize processes and procedures, reviewing IT-related documents such as Procedure Manuals and Guidelines.
• Conduct regular compliance checks on IT controls in Project Management, IT Security, and Operations, identifying and remediating non-compliance areas with stakeholders.
• Identify and implement IT improvements for enhanced productivity, controls, and efficiency.
• Act as a Subject Matter Expert on Identity Access Management (IAM), designing and implementing a comprehensive framework covering identity management, access control, and privileged access management.
• Provide leadership and guidance to technology teams to ensure adherence to IAM policies and procedures, including user access management, identity verification, and security controls.
• Oversee the implementation of an effective IAM toolset (e.g., SailPoint), ensuring appropriate access provisioning and timely de-provisioning, along with periodic reviews to prevent unauthorized access.
• Review and assess user access matrices (UAM) for systems, ensuring proper segregation of duties in collaboration with IT system owners.

Job Requirements:

• Bachelor’s degree in IT or equivalent, with a minimum of 5 years' experience in IT Governance and Control, ideally within Financial Services.
• Strong leadership and people management skills, with experience in IAM and IT Auditing preferred.
• Subject Matter Expertise in Identity Access Management, particularly in system and user access control management.
• Ability to identify risks in processes and develop effective control measures.
• Solid technical and functional knowledge of regulatory and compliance requirements, with practical application experience.
• Collaboration skills across HQ, APAC branches, and Singapore teams.
• Proficiency in industry standards and trends relevant to IT Governance.
• Strong decision-making and problem-solving skills, with a structured and logical approach to work.
• Ability to manage large workloads, prioritize tasks, and meet deadlines.
• Experience in IT Governance Reviews, Controls Testing, Assurance, and training delivery.
• Excellent communication, presentation, and interpersonal skills.
• Preferred experience with JIRA (workflow management) and ServiceNow (ITSM/ITAM).

Job Description

• Industry/ Organization Type: Marine Technology Service Provider
• Position Title: Administrative Assistant (Inventory control)
• Working Location: West – Tuas (Nearest MRT: Tuas Link) – Requires taking a few bus stops to reach the company
• Working Hours: 5 days (Mon-Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD2800 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Maintain accurate records of inventory levels and ensure the database is up-to-date.
• Regularly review stock levels and usage trends to prevent overstocking or shortages.
• Coordinate with the procurement team to order necessary items before stock runs low.
• Prepare and manage detailed reports on inventory operations, adjustments, and issues for internal use.
• Document and update inventory procedures and policies to enhance workflow efficiency.
• Assist in processing incoming and outgoing orders, ensuring that all transactions are recorded promptly and accurately.
• Schedule and coordinate the delivery of goods, liaising with suppliers and logistics partners.
• Conduct regular checks to ensure the quality and condition of inventory items.
• Report any discrepancies or issues with delivered goods to the relevant parties immediately.
• Work closely with other departments, particularly the finance and operations teams, to align inventory needs with budgetary constraints and operational requirements.
• Provide administrative support during inventory audits and end-of-year stock takes.
• Identify opportunities for improving inventory processes and contribute to the implementation of new systems or technologies that enhance inventory management.

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69068 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Control (Software) Design Engineer / PLC Programmer
• Working Location: Pioneer (Close to Joo Koon MRT)
• Working Hours: 5 days (Mon – Fri, 9am – 6.00pm)
• Salary Package: Up to $3,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Project Management including scheduling, Budget control & other project related matters
• Responsible for hardware and software (PLC) design for customized machine / total system
• To supervise, test and commission projects both in Singapore and/or to overseas
• Project presentation & documentation
• To work with third party engagement wherever necessary for project related matters

APPLY NOW!!!

• Diploma / Degree
• Experience in project management, especially with PLC design and implementation, is preferred.
• Good organizational and communication abilities to handle diverse project aspects.
• Willingness to travel for project supervision and commissioning.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70912 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well Established Medical Devices Manufacturing Company
• Basic $2200 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers
• Documentation and reporting skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role Overview:

We are seeking an analytical and detail-oriented Operations Planning & Cost Control Executive to drive operational efficiency through effective planning, forecasting, and cost management. This role will focus on manpower planning, inventory forecasting, and cost control to ensure seamless warehouse operations. The ideal candidate will possess strong data analysis skills, thrive in a dynamic environment, and have a passion for continuous improvement.

Key Responsibilities:

• Operational Planning: Develop warehouse operational plans on a monthly and quarterly basis, which involves forecasting of outbound volumes, overseeing inventory levels, and managing optimal inbound volume
• Cost Control & Optimisation: Build up planning model to cater for new businesses, and align with relevant stakeholders to meet required timeline, operational targets etc
• Manpower Forecasting: Analyse productivity data to forecast labor needs, coordinating with staffing agencies to secure manpower while optimising costs
• Performance Tracking: Collaborate with multiple teams to build and refine planning models and dashboards that track key performance indicators (KPIs) and identify operational gaps
• Stakeholder Collaboration: Work cross-functionally with various teams to align plans and manage costs effectively, ensuring alignment with company goals

Job Requirements:

• Bachelor’s Degree in Logistics, Supply chain, or related disciplines
• Internship experience in Supply Chain or Logistics Operations Planning
• Experience in supply chain sector will be an advantage
• Good logical thinking abilities with a data driven mindset
• Strong communication and stakeholder management skills
• Able to thrive in a dynamic environment
• Able to work well within a team and independently
• Comfortable to work in a warehouse setting

General description:

Bank of Singapore opens doors to new opportunities.

Start your career with bank of Singapore as Quality and Automation lead

At bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platform and transformation (“P&T”) is the team responsible under BOS global coo (“GCOO”) to build the WM platform of the future across all offerings, all teams, and all locations. The team is responsible for strategic initiatives including building channels, wealth & execution platforms as well as regulatory and risk transformation. The team is also in charge of financial markets and client data as well as the agile practice at BOS.

We are seeking a highly motivated and experienced quality & automation lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective testing and automation strategies. The successful candidate will lead a team of quality assurance (QA) testers and robotic process automation (RPA) developers, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows.

This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.

The key responsibilities will include:

MAIN DUTIEs:

Leadership & team management:

• Lead, mentor, and manage a team of QA testers and RPA developers, fostering a collaborative and high-performance culture.
• Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.

Quality assurance strategy & continuous improvement:

• Develop and implement comprehensive Qaqa strategies and frameworks that align with the bank’s objectives and regulatory requirements.
• Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.
• Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.
• Analyze testing metrics and feedback to identify areas for improvement and implement corrective actions.

Automation & efficiency:

• Spearhead the adoption of RPA to improve efficiency across the bank and reduce manual efforts.
• Identify opportunities and drive the implementation of automated testing solutions.

Stakeholder collaboration:

• Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.

Reporting & documentation:

• Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.
• Maintain comprehensive documentation of testing processes, results, and automation workflows.

Work experience, skills, and education requirements

• Degree, master’s degree in computer science, technology, finance
• Experience in driving changes with agile methodology.
• Relevant agile certifications or qualification is advantageous.
• Minimum of 7 years of experience in quality assurance, with at least 2 years in a leadership role.
• Proven experience in managing uat processes and implementing rpa solutions in a banking or financial services environment.
• Strong knowledge of testing methodologies, tools, and frameworks
• Familiarity with rpa tools and scripting languages (e.g., python, javascript).
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.
• A proactive mindset with a passion for technology and continuous improvement.

Quality Operations Specialists must assist site management to oversee the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and are responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures.
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management.

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses.
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics.
• Minimum of 3 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred.
• Ability to quickly know products and processes in order to assess quality issues.
• Committed to quality and maintain a high standard of work at all times.
• Demonstrates the highest levels of integrity and a strong work ethic.
• Good knowledge of GxP requirements and regulations.
• Good planning and scheduling skills.
• Good communication and interpersonal skills both verbal and written.

Contract Period: 12 months, subject to renewal based on performance.

Based in Tuas.