About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

Responsibilities

• Communicate and reconcile quality / technical matters to various stakeholders.
• Investigate supplier non-conformance, drive root cause analysis, discuss corrective actions and implement process improvement, including source inspection.
• Work with suppliers to ensure their manufacturing processes comply with customers’ expectations.
• Monitor non-conformance performance and collaborate with suppliers to drive continuous improvement in supplier’s quality.
• Maintain and improve product quality by completing product and compliance audits.
• Prepare and review monthly data to analyse quality issues.
• Process engineering changes (ECN).
• Maintain customer’s claims system.
• Maintain calibration process for Shimadzu’s equipment.
• Ad-hoc duties as assigned.

Requirements

• Diploma or degree in supply chain management, engineering or science.
• At least three years of experience in quality engineering or related role.
• Having experiences in mechanical engineering or related field will be advantageous.
• Possess good communication skills and able to articulate ideas succinctly to local and international stakeholders.
• Possess a good analytical mind, positive attitude and patience under challenging situations.
• Having a tenacious desire to solve challenging technical problems will be a distinct advantage.
• Possess a good organizational skill and a strong penchant for neatness.
• Possess a high level of proficiency in Microsoft Office and Microsoft 365.
• Able to work independently and a good team player.
• Possession of a Class 3 driving licence is preferred.

We regret that only shortlisted candidates will be contacted.

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Role Purpose

The Construction Quality Data Clerk is assigned to Construction Yard, reports to Construction Quality Manager and is responsible for:

• Supporting and liaising with Construction Quality Manager for Quality KPI and tracking CQ documentation readiness,
• Database management (input, analysis and output) related to project CQ data,
• Contribute to the Construction Quality Department software developments,
• Coordinate project final documentation completion.

Education, Experience and Certification

• University degree or technical college diploma in Engineering or Data Analysis.
• Certification of auditor is beneficial while not mandatory.

Functional Competencies

• Experience in data analysis, with particular emphasis on database and deliverables, preferably with a Quality Control background but not mandatory,
• Strong knowledge in Excel and Power BI
• Experience in PIMS, Go-Tech, Hexagon, SQL Server, Access, VB.Net and C/C++ will be a plus
• Strong analytical and problem-solving skills.

Your new company

My client (East area) is a global leader in sensory innovation and has established a strong reputation as a trusted supplier of high-quality acoustic components.

Your new role

They're seeking an experienced Quality Management professional to lead their team in ensuring exceptional product quality and driving continuous improvement. As a key member of their leadership team, you will oversee the implementation of their Quality Management System (QMS), including ISO 9001 and ISO 14001 certifications.

Below are some of the key responsibilities for the role;

• Develop and maintain a robust QMS that meets international standards and customer requirements
• Lead and manage a team of quality professionals to ensure effective quality inspection and control
• Collaborate with suppliers to ensure the quality of raw materials and purchased parts
• Drive continuous improvement initiatives to enhance product quality and process efficiency
• Communicate effectively with stakeholders, including customers, suppliers, and internal teams

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Mechanical or Industrial Engineering
• At least 3 years of quality management experience in the Manufacturing or Machining industry
• Proficient in Office software, Minitab, and Six Sigma methodologies
• Strong knowledge of ISO 9001 and ISO 14001 quality system certifications
• Fluent in English and Mandarin with excellent communication skills, to liaise with stakeholders in China

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a team that's dedicated to innovation and continuous growth
• Working with the latest technologies, tools, and methodologies to develop innovative solutions

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Summary

OxPay Financial Limited is a leading payment company in Asia listed in the Singapore Stock Exchange. Its subsidiary, OxPay SG Pte Ltd is an MAS-licensed Payment Service Provider. Together with licensed payment subsidiaries in Malaysia, Thailand and Indonesia, the Group aims to become an ASEAN payment powerhouse by expanding to more countries in Southeast Asia.

We have an opportunity to invite a talent to join our exciting growth journey as a Quality Assurance Lead (Fintech Payment). The person will be part of the team to assist and roll-out strategies and procedures for manual and automation tests of products and ensure the successful deployment of OxPay's products solutions.

Responsibilities

• Meeting with product/software designers to determine quality assurance parameters.
• Serves as the lead to the QA team in designing QA test procedures
• Drafting of test documents and its supervision
• Implementation and overseeing of QA process
• Head of troubleshooting quality issues and modification of test procedures
• Conducting of analysis check on products specifications
• Reviewing reports of the QA team
• Deployment of product into the market making sure that the quality is maintained and successful
• Attends to the quality needs and requests of design team and management

Requirement

• Tertiary qualification in Computer Science, Engineering or a related subject
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with automated and manual testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Able work with some degree of understand common technology such as API, Postman, Python, HTML, Javascript
• Outstanding communication skills in written and verbal English; &
• Professional mannerism and proactive working attitude.
• Singaporeans or PRs only
• 5 days’ work week

Skills

• Good understanding of key technology such as API, Postman, PHP, HTML, Javascript, etc
• Provides urgent solution and has good decision-making skills
• Strong organizational and presentation skills
• Leadership skills
• Have experience in mentoring and making sure that the people that you are mentoring are also advancing in their career.

Qualities

• Resourceful
• Proactive to get things done
• Attention to details
• Enthusiastic and positive – ‘can do’ attitude
• Diligent and disciplined
• Desire to continuously make improvements
• Personal integrity
• Excellent customer service
• Long-term planner
• Revenue generating mindset
• Can work well with teams - product design and management

Create unit tests throughout the data and algorithms domain:

 Work with engineering and business teams to implement wide-coverage unit tests

of data and engineered features at different stages throughout the data collection

and processing pipeline;

 Create unit tests of inputs to and outputs from the algorithms that drive the clinical

service;

 The unit tests include validation of the inputs and outputs of black-box machine

learning algorithms;

 Establish a regular process to execute the tests and document their outcomes as

a part of our product development and release lifecycle;

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs

and outputs:

 Implement a process of taking snapshots of data/features input into algorithms

necessary to recreate their outputs/predictions at any point in the past during the

service;

 Communicate requirements to the software development team

3. Assist in the successful delivery of regular service analytics and reports:

 Support the business and analytics teams in their daily and weekly delivery of

reports on data completion, user engagement, and algorithm actions by

addressing any data quality and validation requirements;

REQUIREMENTS

a) Bachelor's degree in computer science, engineering, business analytics, technology, or a

related field.

b) Minimum of 2 years of experience in data engineering, data analytics, or data product

management roles within the tech industry. Experience in healthcare is a plus.

c) Ability to implement tests in Python.

d) Good understanding of the validation requirements of an algorithmic product. Knowledge of

healthcare regulation and auditing requirements is a plus.

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Microbiology and Biochemical Product Testing:

• Perform EM such as active air sampling, surface and passive air samplings, plate readings and inspection of cleaned facility and sterilised equipment
• Responsible for planning,monitoring and approving microbiological testing
• Perform method Qualification,validation and product testing (e.g. sterility and endoxin) to support QC lot release.
• Perform stability testing of released final products as per protocol and timelines.
• Support assessment of certification/accreditation and services provided by external labs for QC testing.
• Knowledge in biochemical testing, including cell counts, flow cytometry, ELISA, PCR analysis, and compendial testing (pH, Appearance) as per USP, JP, and EP standards

Documents, Records and Data Management:

• Drafting and updating of Standard Operation Procedures (SOPs) and specification documents for EM, equipment, sampling plan, test methods, final products and raw/packaging materials.
• Author and review technical protocols and reports (e.g. EM risk analysis), develop guidelines and standard practices for data documentation, analysis and training.
• Review test results, document data and produce trends (e.g. EM) in an efficient, organised and presentable manner to facilitate discussions, support business and performance metrics reporting.

Deviations, Change Control and Audits Management:

• Support deviations (e.g. test OOS, EM excursion) initiation, investigations and root cause analysis for product defects and quality lapses.
• Support change control and CAPA implementation.
• Support internal and external audits/inspections.

Equipment and Lab Management:

• New equipement commisihing support( Operational qualification-OQ, Performance qualification- PQ
• Monitor and schedule equipment calibration and maintenance as per schedule and site master file.
• Perform lab housekeeping, lab cleaning and biohazard/waste management.
• Perform monitoring and procurement of lab inventory, for e.g. materials and consumables.

Continuous Improvement:

• Implement initiatives to encourage improvement of QC procedures, activities and workflows.
• Conduct routine literature review through established publication channels to ensure continual knowledge proficiency on both GMP and current technological trends relevant to CellVec’s activities.

As a QA Lead, you will oversee all aspects of quality assurance for Manabie's Salesforce and ERP systems. You will design and implement testing strategies, manage the QA team, and ensure that our solutions meet the highest standards of functionality, reliability, and performance.
Your expertise in Salesforce, Second-Generation Managed Packages (2GP), and ERP workflows will be critical in shaping our testing processes. This is a leadership role where you'll contribute to the development process, enhance testing capabilities, and mentor the QA team.

Key Responsibilities

• Quality Assurance Leadership:Develop and implement comprehensive QA strategies for Salesforce and ERP systems.
  Oversee end-to-end testing processes, ensuring coverage of all functionalities, workflows, and integrations.
  Manage and validate Second-Generation Managed Packages (2GP) testing.
  
• Test Execution and Reporting:Develop, execute, and maintain detailed test plans, test cases, and test scripts.
  Analyze and document test results, providing actionable insights to stakeholders.
  Produce regular reports on test progress, defect metrics, and overall system quality.
  
• Team Management:Lead and mentor a team of QA engineers, setting priorities and managing workloads.
  Ensure the team is aligned with project timelines and quality goals.
  
• Collaboration:Work closely with Product, Tech, and Domain Specialist teams to understand requirements and ensure alignment on quality expectations.
  Collaborate with developers to resolve defects efficiently and optimize system performance.
  
• Continuous Improvement:Identify areas for process improvement to increase testing efficiency and effectiveness.
  Stay updated with industry trends and tools to enhance QA practices.
  

Qualifications

• Experience:At least 5 years of experience in software quality assurance, with a focus on Salesforce and ERP systems.
  Hands-on experience with Salesforce testing, including customizations, workflows, and integrations.
  Familiarity with Second-Generation Managed Packages (2GP).
  
• Technical Skills:Proficiency in test management tools (e.g., JIRA, TestRail).
  Experience with automated testing tools (e.g., Selenium, Provar) and frameworks.
  Knowledge of API testing and performance testing tools.
  
• Soft Skills:Strong analytical and problem-solving skills.
  Excellent communication and leadership abilities.
  Detail-oriented with a commitment to delivering high-quality solutions.
  
• Certifications:Salesforce Administrator or Developer certifications are a plus.
  

• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
‌
Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
‌
Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

We are seeking a Quality Validation Specialist to perform quality reviews of validation documents and protocols across various areas, including DeltaV automation systems, EFU qualifications, Automation CSV, IT systems, cleaning validation, and laboratory equipment. Key responsibilities include ensuring compliance with regulatory standards, identifying and addressing documentation gaps, and collaborating with teams to ensure the success of validation activities.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

We're seeking a skilled Quality Engineer to join our team, focusing on automated testing for scalable applications. As a Quality Engineer, you'll play a critical role in ensuring the reliability, performance, and scalability of our products.

Key Responsibilities

• Develop and execute comprehensive testing strategies to guarantee product quality, reliability, and scalability.
• Collaborate with cross-functional teams to validate product integration, performance, and uptime, ensuring seamless deployment and user experience.
• Design, develop, and maintain automated testing frameworks using Jest (TypeScript) for unit testing and Playwright (TypeScript) for integration and end-to-end testing.
• Implement API stress testing using Locust (Python) to identify performance bottlenecks and ensure system resilience.
• Analyze test results, identify trends, and deliver detailed reports to stakeholders, informing product development and optimization.
• Collaborate with developers, product managers, and stakeholders to create testable requirements, resolve defects, and ensure effective testing.
• Stay up-to-date with advancements in testing methodologies, tools, and frameworks, applying this knowledge to improve testing efficiency and coverage.

Requirements

Essential Qualifications

• 3+ years of experience in quality engineering, focusing on automated testing for scalable applications.
• Proficiency in TypeScript, with experience using Jest for unit testing and Playwright for integration and end-to-end testing.
• Strong knowledge of API testing tools and frameworks, with hands-on experience in Locust or similar performance testing tools.
• Proven ability to design efficient test cases, think critically about edge cases, and ensure code reliability.
• Excellent problem-solving skills, with the ability to communicate testing strategies, findings, and recommendations to technical and non-technical audiences.

Nice to Have

• Experience with applications leveraging generative AI technologies.
• Interest in data science, artificial intelligence, and machine learning

• Clarke Quay
• 1 year renewable
• Monday - Friday, 8.30am - 6.00pm
• Quality team
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our client is a global leader specializing in high-performance cooling systems, gaming peripherals, and PC components.

Overview:
We are looking for a driven and experienced Quality Manager to oversee quality assurance efforts in the field of thermal solutions for cloud data centers. This role is key to maintaining product excellence through effective quality control systems, fostering continuous improvement, and leading a collaborative team. If you have a strong passion for quality management and thrive in dynamic environments, this opportunity is for you.

The incumbent will be based in Hanoi for more than 6 months per year as part of the company's expansion plans and setting up of a manufacturing facility in Vietnam.

Key Responsibilities:

• Quality Assurance & Yield Optimization:Establish advanced monitoring systems to maintain product quality and optimize yield.
  Identify and execute strategies for improving overall product performance.
• Managing Quality Issues:Address and resolve abnormal quality issues within the manufacturing process.
  Work with cross-functional teams to develop and implement preventive measures.
• Process & Quality Improvement:Enhance internal quality control and improve process capabilities.
  Apply best practices to streamline workflows and maximize efficiency.
• Customer-Focused Quality Management:Lead efforts to resolve customer-reported quality issues, providing detailed corrective action plans.
  Share preventive recommendations with stakeholders to prevent recurrence.
• Inspection & Technological Advancements:Optimize quality inspection processes by integrating automation and advanced tools.
  Drive efficiency improvements in inspection planning.
• Collaborative Communication:Foster effective communication and alignment across departments to support quality objectives.
  Act as a bridge between teams to ensure cohesive quality management strategies.
• Team Leadership & Development:Manage team responsibilities, performance, and task assignments.
  Implement training programs to enhance the team's expertise and skills.
• Project Supervision:Oversee timely delivery of tasks and ensure adherence to quality standards and deadlines.

Qualifications:

• Bachelor's degree and above in a relevant field.
• Proven expertise in quality management, particularly in manufacturing processes.
• Strong analytical and leadership skills with effective problem-solving capabilities.
• Proficiency in quality management systems and standards.
• Excellent communication and team collaboration abilities.
• Certifications in quality management (e.g., Six Sigma) are an advantage.
• Willingness to travel and be based overseas at the manufacturing facilities (~6 months a year)

This role offers an exciting opportunity to lead quality assurance efforts in a fast-evolving sector while driving impactful improvements and fostering innovation.

Interested applicants, please click on "apply" with your updated resume attached.

Job Responsibilities

• Work closely with all production team on the production process and oversee the day-to-day operations to ensure compliance with AVA, NEA HACCP guidelines and ISO standards
• Perform the creation and revision of corporate level quality documents that support GMP operations to ensure compliance with GMP guidelines
• Assist to contribute to the maintenance and continuous improvement of the Record Management systems and processes
• Assist to conduct regular risk assessment of corporate compliance against ever-changing Food Safety regulation to identify and work with relevant technology to develop mitigation plan
• Assist to develop Food Safety and Food Defends related standards
• Assist to develop Food Safety and Food Defends training materials
• Assist in driving the implementation of the Food Safety and Food Defends system and prerequisite program ingredient
• Conduct impact assessments and updates to QMS policies
• Manage QMS Management Review meetings according to local SOPs
• Maintain ISO / HACCP documentation and monitoring records update
• Handle all related operations audits
• Work closely with Marketing/ Sales and Production in packaging artwork development by providing product technical information eg. ingredient listings, nutrition labels that comply with labelling regulations of sales countries
• Update internal and external customers on the status of the quality issues
• Assist to ensure appropriate corrective and preventive actions are taken to eliminate detected non-conformance and the causes
• Provide Technical support to Marketing, R&D, Sales & Operations and Business Development teams in terms of product information enquiries from customers and country customs
• Other duties as assigned by the Head of Department

Job Requirements

• Able to communicate with all level and good interpersonal skills
• Knowledge in food labelling regulatory requirements pertaining to product claims, ingredient listing, nutrition labelling and etc.
• Meticulous with good attention to details and an effective change agent

Education, Experience & Training

• Min. Diploma/Degree in Food Technology, Food Science or its equivalent qualifications
• At least 1 year of experience working in SME food manufacturing environment
• With minimum 2 years in Quality Assurance or Quality Management, preferably in Food Industry
• Knowledge of HACCP, ISO22000 & GMP requirement will be advantage

Job Summary:

We are looking for a highly skilled Senior Supplier Quality Engineer to lead quality initiatives across our supplier base for thermal cooling solutions in the electronics and computing industry. The ideal candidate will be responsible for ensuring supplier quality and process reliability, working closely with suppliers to meet product excellence standards.

Key Responsibilities:

• Supplier Quality Monitoring & Improvement: Develop and implement supplier quality monitoring systems to ensure materials and components meet required quality standards. Identify and resolve non-conformance issues with suppliers.
• Supplier Process Optimization: Partner with suppliers to enhance their processes, improving yield and ensuring consistent quality of materials and components.
• Abnormal Quality Issue Management: Lead efforts to address and resolve abnormal quality issues with suppliers, implementing corrective and preventive actions.
• Supplier Audits & Compliance: Conduct supplier audits to assess quality systems, process capabilities, and compliance with industry standards. Drive continuous improvement initiatives based on audit findings.
• Supplier Development: Collaborate with suppliers to enhance their quality processes, ensuring alignment with company standards and customer expectations.
• Cross-Functional Collaboration: Coordinate with design, production, and procurement teams to ensure effective communication and alignment on supplier quality expectations.
• Continuous Improvement: Foster a culture of continuous improvement by working closely with suppliers to enhance their quality management systems and manufacturing processes.

Requirements:

• Bachelor's degree in the related field
• Proven experience in supplier quality engineering, particularly in manufacturing or electronics environments.
• Prefer candidates with experience in mental stamping, forging, brazing, die casting, CNC machining, milling, and other metalworking techniques.
• In-depth knowledge of supplier quality management systems and industry standards.
• Strong analytical, problem-solving, and negotiation skills.
• Familiarity with supplier audits, corrective actions, and continuous improvement practices.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel extensively and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Prefer candidates with experience in mental stamping, forging, brazing, die casting, CNC machining, milling, and other metalworking techniques.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630