The job role of a site manager involves the following duties:

Liaising with clients and reporting on progress to staff and the public

Supervising construction workers

Buying materials for each phase of the project

Monitoring build costs and project progress

Conducting quality and safety inspections

Checking and preparing site reports, designs and drawings

Maintaining quality control checks

Motivating the workforce

Day to day problem solving and dealing with any issues that arise

Using specialist project management computer programmes

Working on-site in all weathers, at clients’ businesses or in a site office.

• Senior Project Manager in the Telecommunications and Information Technology Arena
• Salary range 8000-8800 SGD
• 8+ years experience
• Bachelors degree in Information Technology, standard of certification

Project Manager

A project manager plans and coordinates project activities from start to completion. Your job is to ensure the budgeted costs and work schedules are adhered to by organising workers and resources.

• Leading and overall management of the project department in the execution of projects.
• Provide leadership, direction and guidance to the project team and managing risks for the successful conclusion of projects.
• Oversees multiple projects and managing resources to ensure projects are progressing on time and within budget.
• Responsible for sourcing and monitoring M&E projects for the company.
• Co-ordinate the efforts of all parties involved in the project, which include the architects, consultants, contractors, sub-contractors, and labourers etc.
• Propose M&E projects/business plan and obtain necessary budget/investment approval.
• Monitor the time schedule, quality, and cost control for the projects.
• Prepare and execute contingency plan for any unforeseeable situation.
• Organize and direct Company’s resources, personnel, and facilities as and when required, to manage the projects efficiently and effectively.
• Report regularly to Head Office on the progress of different projects.
• Handle ad hoc assignments or tasks as required.

Requirement

• Work experience as a director of engineering or in a similar senior-level position at an engineering department.
• Extensive experience with cloud technologies and modern human-computer interfaces.
• Hands-on experience in back-end and front-end development.
• Good understanding of agile methodologies.
• Leadership abilities with a strategic mind.
• Excellent project management skills.
• Bachelors degree in Information Technology with Min 8+ yrs experience.

• The person will be responsible for handling the butchery section at the store. WHOLESALE OF LIVESTOCK, MEAT, POULTRY, EGGS, AND SEAFOOD (INCLUDING FRESH AND FROZEN)• Cutting (Halaal), Cleaning & serving the customer. WHOLESALE OF PEPPER AND OTHER SPICES
• Candidate should know or be willing to learn all cuts of Chicken
• The person will be talking to the customers and will be able to communicate properly about the Chicken/Meat and different prices.
• The person will be responsible for receiving orders, chopping chicken parts as per the customer's requirement & billing.
• The person will be responsible for cleanliness & hygiene at the store eg. dusting, sweeping, vacuuming, mopping, cleaning equipment, restroom cleaning, etc.
• Cut, debone, or grind pieces of meat.
• Cut or prepare meats to specification or customer’s orders accurately.
• Sharpen, adjust, and clean knives and cutting equipment regularly.
• Maintaining a clean, sanitary, and safe work area.
• Any other duties as and when assigned.
• -In need of people with high experience in butchery, be it cutting fresh chicken, fillet fish, frozen meat, cleaning fish and chicken

Job Description

You will play a crucial role in leading the design, development, and deployment of the strategic procurement related compliance programs, processes, and initiatives across the global organization. You will work closely with cross-functional teams including Global Sourcing, legal, compliance, QA, IT and data management to ensure we have a ‘One Agilent’ program in place. This role requires a deep understanding of regulatory compliance, quality management and audit and supply chain management.

Key Responsibilities:

• Leads the design, development, management and execution of strategic compliance programs and initiatives aligned with legal requirements, industry standards and organizational objectives. (e.g RoHS, responsible minerals, modern slavery)
• Acts as a “Process Champion”, consultant and recognized expert to the management team on strategic procurement processes, methodologies and strategies.
• Maintains a broad knowledge of major industry best practices and stay informed about the industry specific regulations and standards, identify and close the process gaps to ensure the organization complies with all relevant laws and regulation.
• Identifies opportunities and drive for continuous improvement initiatives for the organization to enhance efficiency and improve productivity.
• Develop and manage process documentation, policies and training.
• Leading the internal/external QMS, process and compliance audit for the organization.

Qualifications

• Bachelor’s degree in relevant field preferably in Engineering or Quality.
• Minimum of 8 years of experience in procurement, quality, compliance management, audit or regulatory affairs.
• Excellent problem solving and critical thinking skills.
• Strong project management skills and ability to handle multiple tasks simultaneously.
• Excellent communication skills and ability to work collaboratively in a team
• Strong understanding of QMS (ISO9001/13485), regulatory compliance, including knowledge and of relevant laws and regulations in the industry.
• Hands on working experience on FDA, IVDR and MDSAP will be and added advantage.

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Prepare and review quarterly GST Returns.
• Document and improve upon the existing policies and procedures and internal controls of the organisation.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records and to prepare for Board presentations.
• Liaise with internal and external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services
• Lead a team of Administrative Officers.

Competency Requirements

Core Competencies

• Sense making: Interpret data to uncover patterns and trends between various sources of data. Proficient in Goods & Services Tax (GST) Act.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.), and other Financial Analysis tools.

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.
• CA preferred.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

In this role, you will be responsible for develop new business in targeted market, conduct research and plan to support the Management in decision making.

Job Outline

• Assist in open new markets & improve sales performance from exiting weak markets.
• Handle customer enquiries and needs to identify additional sales opportunities
• Process sales order & liaise with service provider for smooth & on-time delivery
• Assist Sales Manager in improve marketing material & Social Media platforms.

Job Requirements:

• Min Diploma in sales and marketing or relevant course.
• Min 2-3 years of Sales Experience.
• Experience in Import & Export Industry
• Willingness to travel.

Interested applicant, kindly send your updated resume to [email protected]

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Manage construction activities and progress independently
• Able to understand structural drawing sepecifications and requirements
• To oversee project team, coordinates with maincon, sub-constrator and work
• Plan schedule, expedite progess and to solve late schedule
• Responsible for machinery and materials planning on site
• Oversee quality control and safety and health matters on site
• Monitorproject quality and risk management

Responsibilities

• Lead and manage a team of admin executives
• In charge of the day-to-day administrative functions
• Ensure smooth and adequate flow of information within the company to facilitate business operations
• Plan reception of customer or key executives who visit Singapore.
• Take charge of all facilities management matters such as fixed asset inventories, office renovation, door access, printers, installation and relocation etc.
• Manage contract, price negotiations and service performance with office vendors and service providers.
• Monitor due dates for renewal, termination of contracts and other follow-up actions.
• Oversee other logistic matters, like transport, telecommunications, mail/courier services, hospitality for meetings, off-site storage and asset management.
• In charge of the procurement and administration of all office supplies, pantry supplies, assets, inventories as well as maintenance and repair of office equipment.
• Renewal of corporate licenses
• Responsible of the logistics arrangement for new hire and Company Mobile Phone Management
• Support key executives with travel management matters, such as procurement of air tickets, housing rental arrangements, etc.
• Assist in ad-hoc assignments as tasked.

Requirements:

• Minimum GCE 'A' Level Business Administration/any field
• Fluent in English and Mandarin
• At least 3 years’ experience in an administrative
• Meticulous, positive attitude and good interpersonal skills
• Able to work in a fast-paced environment with tight deadlines with limited supervision
• Good prioritization skills and drive to achieve outcomes
• Strong verbal and written communication skills
• Proficient in Microsoft Office; Outlook, Word, Excel, PowerPoint
• Only applicants with strong Office and Administrative experience will be considered
• Job title commensurate with experience of candidate

ob Description:

We are a dynamic trading company specializing in importing 3C products (computers, communications, and consumer electronics) and distributing them across Singapore. As part of our expansion plans, we are seeking a proactive and results-driven Business Development Manager to join our team. The successful candidate will play a crucial role in managing our distributor network, fostering strong relationships with suppliers, and exploring new market opportunities in Southeast Asia and the Middle East.

Key Responsibilities:

• Develop and implement strategies to strengthen relationships with existing distributors and onboard new ones.

• Collaborate with suppliers to ensure smooth supply chain operations and negotiate favorable terms.

• Conduct market research to identify emerging trends and opportunities in Southeast Asia and the Middle East.

• Develop and execute market entry strategies for new regions, ensuring alignment with the company's overall objectives.

• Coordinate with cross-functional teams to ensure seamless execution of business development initiatives.

• Monitor and analyze market trends, competitor activities, and customer feedback to inform strategic decisions.

• Represent the company at industry events, conferences, and networking gatherings to build brand awareness and generate business leads.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Proven experience in business development, sales, or a similar role in the trading or 3C products industry.

• Bilingual proficiency in English and Mandarin is essential to effectively communicate with partners in China and Singapore.

• Strong understanding of the markets in China and Singapore, with a keen interest in expanding into Southeast Asia and the Middle East.

• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.

• Self-motivated, with a results-driven approach and the ability to work independently.

• Willingness to travel as required for market exploration and relationship building.

What We Offer:

• A challenging and rewarding role in a growing company with a vibrant culture.

• Opportunities for professional growth and development in an international business environment.

• Competitive salary and benefits package, commensurate with experience and qualifications.

• If you are a dynamic and ambitious individual looking to make a significant impact in a fast-paced trading environment, we would love to hear from you. Join us on our journey to expand our reach and drive success in new markets!

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Basic up to $6,000
• 5 days work: 8.30 am – 5.45 pm
• AWS + Bonus + Excellent Benefits + Career Progression!
• Location: Senako North

Job Responsibilities

• Maintaining the Quality & Environment Management System,Food Safety Management System according to ISO9001, ISO14001, FSSC22000, Kosher, RSPO, Sedex, ISCC etc.
• Ensuring Compliance to regulatory and above certifications, as well as attending to all related CB and customers' audits.
• Conduct periodic Internal audit and Vendor audit.
• Liaison with Sales team regarding customers' complaints & questionnaires
• SFA Hygiene Officer & Food Safety Team Leader.
• RSPO & Kosher coordinator.

Job Requirements

• Bachelor's Degree in Food Science / Food Technology or other Science or related disciplines
• Obtained Food Safety Course Level 3 certification.
• Any QA related assessor certificate or certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.
• Minimum 3 years’ experience in QA related field.
• Good knowledge in GMP, HACCP, RSPO, ISO 22000, ISO 9001, ISO 14001, ISO 45001 and Food Safety is preferable.
• Strong interpersonal and communication skills with the ability to work cross-functionally with different departments.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates will be notified**

EA Personnel No: R23118342
EA License No: 15C7752

CONTRACTS MANAGER

Job Description:

• Prepare tender and contract documents, including bills of quantities material quantity and take off.

• Assist in establishing a client's requirements and coordinate quality controls to ensure deliverables meet requirements.

• Collaborate closely with internal and external stakeholders to derive on a procurement strategy to mitigate risk

• Prepare, analyse, track and monitor that expenses and costing for projects are within budget. Potential issues pertaining to budgetary concerns must be addressed.

• Allocate work to subcontractors, supplier and ensure prompt and quality delivery trough contractual obligations.

• Prepare monthly progress claims, value subcontracts payment claims and ensure validity of suppliers’ and subcontractors’ warranty.

• To advise and provide guidance to junior QS colleagues on cost estimates, technical proposal, pre and post tender/contract, etc

• Analyse outcomes and write detailed progress reports with the project team for cost saving measures.

• To coordinate and liaise with consultants, clients, sub-contractors and other parties involved for project specifications & other technical issues

• Reviewing and verifying all architecture, civil & structural work and ensure compliance with local construction regulations.

• Guide and instruct the project administrators to prepare method statement and presentations per specifications.

• Schedule regular meetings and record decisions (e.g. assigned tasks and next steps).

• Act as the point of contact for all participants.

• Identify potential projects, set target and work with commercial department to clinch project.

• To analyse and approve project budget, cost comparison, variation order/omission and PO.

• Be involved in the process for work head applications.

• Negotiate with clients and resolve contract issue and dispute management.

• Preparation of final accounts and variation submission.

• Other ad-hoc duties as assigned

Job Requirements:

• Degree in Quantity Surveying, Building or Civil Engineering

• Minimum 8 years as managerial level with working experience in tendering, estimating and measurement of quantities in LTA/MRT projects

Job Summary :

To assist Quality Manager in Quality System Management, Customer Quality Management, Product Quality Management, Supplier Quality Management, Quality Supervisor / QC Assistant people management

Job Duties & Responsibilities :

• System certification
• In-process manufacturing audit
• Supplier management
• Documentation and control
• Calibration and GR&R control
• APQP new product first article run and report
• Monitoring and manage incoming, in-process and outgoing performance
• Handling of customer complaint
• Parts approval submission (PPAP)
• IMDS submission (International Material Data Sheet)
• Conduct evaluation run study
• Monitor cost of quality
• Plan and conduct layout inspection
• Manage quality control plan, FMEA & process flow diagram
• SPC study
• Product safety (UL, RoHS, REACH) monitoring
• Other duties assigned as & when required.

Qualification, Experience & Skills :

• Diploma or Degree
• Technical knowledge/industrial working experience
• Quality tool & computer knowledge

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

JOB DESCRIPTIONS:

• Develop and execute trade marketing plans for the frozen food products,including promotional activities,pricing strategies and product positioning
• Manage import, export activities to meet high customer service level and response standards
• Manage the sourcing and distributionof frozen food products,including negotiating prices,packaging and delivery methods
• Direct the work flow of meat cutters and meat/seafood clerks while ensuring product produced meets company standards
• Follow and comply with all organic standards procedures as they relate to cutting, preparing, displaying and storing meat products
• Implement promotional events and marketing blitzes to promote special deals from vendors and meet sales goals on featured items
• Monitoring food safety requirements for meat storage and handling
• Ensure compliance with applicable laws and regulations, including food safety and quality standards
• Develop and nurture strong relationships with key customers and suppliers
• Receive, examine, and record products for correctness of consignment, temperature, and quality
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Oversee the budget for trade marketing activities, ensuring that resources are used efficiently and effectively
• Performs other job-related duties as assigned

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B sales, wholesale brand consumer
• Experiences in wholesale/retail packaging (frozen meat manufacturing) experience preferred
• Willing to do rotating shift work. Must work on weekends/PH. (Strictly off on week days)
• Able to work longer hours with prolonged period of standing.
• Must have knowledge to control storage room temperatures for frozen products
• Familiar with food handling and handling process
• Able to withstand pungent smell of meat/livestock working environment
• Able to work under pressure to meet tight deadlines when required
• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Understanding of shipping operations (import and export)
• Able to multi-task, meet timeline and work under pressure
• Possess good communication & time management skills

• Basic up to $4,500
• 5 days work: 8.30 am – 5.45 pm
• AWS + Bonus + Excellent Benefits + Career Progression!
• Location: Senako North

Job Responsibilities

• Maintaining the Quality & Environment Management System and Food Safety Management System according to ISO9001, ISO14001, FSSC22000; Kosher, RSPO, Sedex, ISCC etc.
• Attend to all audits as required by certification bodies and customers.
• Conduct periodic Internal audits.
• Follow up with the Sales team regarding customers' complaints & questions.
• Conduct food safety refresher training periodically.
• Periodic review & update of all Management Systems.

Job Requirements

• Bachelor's Degree in Science, Food Science or Chemical Engineering; Diploma in Chemical Process Technology.
• Any QA-related Certificate will be advantageous.
• Minimum 3 years experience in QA-related field.
• Strong interpersonal and communication skills with the ability to work cross-functionally with different departments.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates will be notified**

EA Personnel No: R23118342
EA License No: 15C7752

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Manager in operations on ground as and when required

- Any other related duties assigned by manager

Roles & Responsibilities:

• Responsible to create concept designs for sales proposal and as well as detail design for confirmed projects;
• Ability in selecting the right components, design of fabrication items as well as working with vendors/sub-con for assigned projects;
• Responsible for planning and executing strategies for completing projects on time and also managing the projects’ budget;
• Exhibit a level of creativity and ingenuity, as well as problem solving skills, to provide reliable, cost-effective solutions to design issues and attend to customers’ enquiries;
• Working with respective project engineer and assembly team on project schedule management, budget management, as well as customer’s review/discussion.

Job Requirements:

• Minimum of 3 years relevant experience in related process manufacturing
• Degree in Mechanical Engineering
• Working knowledge of high-level communication protocols and troubleshooting skill
• Good analytical and planning skills
• Able to work under very tight project timeline
• Independent and good team player
• Willingness to travel overseas, as required

• Responsible for consumer satisfaction, staff development and operations management.
• Attend to clients' enquiries and feedbacks, including service recovery.
• Facilitate and ensure that work related to fault, repair, installation, maintenance and emergencies are completed within the appropriate timelines and standards.
• Understand site-specific requirements to address operational challenges, resolve conflicts, inspire and maintain a high-performing team.
• Ensure adherence to customer guidelines for all site activities including safety standards and house rules.
• Plan visits to check technician performance, job progress, inventory and customer satisfaction.
• Conduct daily team meetings for review and development.
• Plan, design, and organise staff training programmes.
• Attend to requests and respond to emergency call after working hours.
• Any other ad-hoc assignments assigned by the Management.

Requirements:

• 5 years of experience managing ACMV works.
• Possess a Singapore Class 3 Driver’s License.
• Proficient in Microsoft Office and AutoCAD.
• Manage Work at Height Certificate - Assessor/Manager.
• OFAC Certification an added advantage.
• This position is open to Singaporeans and Singapore PR only.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

XCL World Academy has a vacancy for a Parent Relations Manager (PRE) who is highly energetic, team-oriented, and customer-service focused.

The successful incumbent will assist the Associate Director of Parent Relations and Communications (DOPRE) to execute strategies to improve parent satisfaction and advocacy. He/she will implement referral and retention activities to attract and retain students for XWA.

Main Responsibilities

Parent Relations

● Be the school’s first point of contact for the Parent Engagement and Connection Committee (PEACC). Responsible for providing quality customer service to existing and for the onboarding of new parents.

● Maintain effective communications to parents from the school, and to be the liaison between other school personnel and departments.

● Maintain open lines of communication with parents to ensure that their queries, concerns, complaints, and compliments feedback are handled effectively, efficiently and in a timely manner.

● Oversee and lead parent forums, ensuring that we provide accurate and useful information to parents in an appropriate manner.

● Coordinating school tours for Parent Ambassadors and events.

● Encourage and support the parent community to be active advocates for word-of-mouth referrals in supporting student recruitment and to bring up Google Review scores.

● Give feedback to the Admissions EXCO on all aspects related to parent satisfaction and experience.

● Oversee the parent’s involvement in The Ambassador Platform (TAP) on the website as well as Parent Ambassador Programmes.

● To offer support to all school events, as requested or required.

● Utilise data from parent surveys to assist in the development of action plans related to the feedback.

Internal Communications

● Responsible for communicating to parents to actively read the newsletters to increase engagement and awareness.

● Providing editorial support in Chinese language where required to ensure consistency of message.

Recruitment

● Develop an incentive programme together with the DOPRE to encourage parent referrals.

Retention

● Working together with the DOPRE to develop and implement customer retention strategies to increase loyalty and retain families by analysing parents’ feedback and survey results.

● Working together with the school to develop parent-run workshops that includes a variety of activities such as language learning, yoga, cooking, etc.

Person Specifications

● Minimum Degree in Business Management or other related courses.

● Minimum 2 years of experience working in a similar role with proven customer service oriented role.

● Excellent verbal and written communication skills in English, both in person and over the phone.

● Proficiency in a second Asian language would be a plus factor.

● Polite and pleasant demeanour

● Strong time and project management skills.

● Meticulous, resourceful and with a strong sense of initiative

● Ability to manage multiple projects simultaneously in a fast-paced environment.

● Experience in working in a school environment is an added advantage.

Application

Interested applicants are welcome to apply by 14 March 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Job Description:

• Lead the project team in planning, supervising, controlling, and coordinating project activities.
• Manage and monitor work progress and quality performance.
• Ensure the project is completed within the specified time, budget, and meets high standards of quality, environmental, and safety requirements.

Job Requirements:

• A minimum of 10 years of project management experience in the built environment is required.
• Strong written and oral communication skills in both English and Chinese.
• Must possess good leadership qualities.
• Demonstrate a positive working attitude, be self-motivated, and take responsibility for assigned tasks.

Interested candidates are invited to apply. Only shortlisted candidates will be notified

Thank you for applying.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service