The Assistant General Manager collaborates with the Managing Director and Head of Departments to oversee and manage all aspects of the business operations.

Job Duties

Oversees and manage the 4 areas of business :

1. Legal Compliance.

· Reviews and approve all Company processes and policies to ensure compliance and effectiveness.

2. Day to day operations.

· Provide leadership by communicating and reinforcing the company's strategic direction to stakeholders.

· Work with the Management team to ensure operational issues are resolved.

· Assess the company structure and provide recommendations to the Managing Director for improving efficiency and effectiveness.

· Driving change, innovation, and continuous improvement in support of company opportunities.

· Conduct quarterly reviews for all departments to ensure all targets are being met.

3. Risk Management.

· Partner with Business Development to create a sales strategy that aligns with company objectives and drives business growth.

· Develop a strong understanding of the Business to weigh out risk for decision making and proposals.

4. Finance Overview.

· Implement and monitor yield management in all divisions to ensure competitiveness and profitability.

· Ensure compliance with company standards including proposals, costing of proposals.

· Oversee headcount and budget management to enhance the company's productivity and ensure effective succession planning.

Job Prerequisites

• Bachelor's Degree in any discipline.
• Proven experience in a similar leadership role within an SME or start-up environment.
• Strong leadership, communication and interpersonal skills.
• Excellent analytical and problem-solving abilities.

Roles and Responsibilities

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Job Description & Requirements

* Responsible for sourcing cocoa, Cashew, Soya & Sesame from African countries specially Nigeria & Uganda

* Having in-depth knowledge of the product and about geographical production such that from which part what quality can be sourced.

* Should have knowledge about the counter party (suppliers) to avoid any default or credit risk.

* Responsible to Trade the cocoa on terminal.

* Able to provide leadership role to operations team in Singapore & sourcing team in Nigeria & Uganda to ensure smooth execution of order.

* Able to run positions (price, stock, currency etc.) and able to deliver both top line & bottom line. Understands the financial terms and has experience of delivering PnL numbers for last 2-3 years.

Job Requirements:

* Degree - Marketing / Business Administration/ Food Technology /MBA

* At least 3 years relevant experience of sourcing Cocoa or Cashew or Soyabeans or Sesame or similar commodity in Africa. In addition, should be in leadership role and responsible to deliver profit in his recent role as Trader.

* Able to frequently travel to Africa.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

In the commercial diving industry, a Commercial and Sales Manager plays a critical role in driving business growth and ensuring operational efficiency. Here are the typical roles and responsibilities associated with this position:

Roles and Responsibilities

1. Sales Strategy Development:Create and implement sales strategies to meet revenue targets.
   Analyze market trends to identify new business opportunities.
   
2. Client Relationship Management:Build and maintain relationships with clients, contractors, and stakeholders.
   Address client needs and ensure high levels of customer satisfaction.
   
3. Business Development:Identify and pursue new business opportunities in various sectors (oil and gas, construction, underwater inspection, etc.).
   Conduct market research to inform business decisions.
   
4. Proposal and Contract Management:Prepare and submit proposals and bids for diving projects.
   Negotiate contracts and terms with clients, ensuring compliance with regulations and company policies.
   
5. Team Leadership:Lead and manage sales teams, providing training and support.
   Set performance goals and monitor progress towards targets.
   
6. Financial Management:Develop and manage budgets for sales activities.
   Monitor financial performance and analyze profitability of projects.
   
7. Collaboration with Operations:Work closely with operations teams to ensure that projects are delivered on time and within budget.
   Provide feedback to improve service delivery and operational efficiency.
   
8. Regulatory Compliance:Ensure compliance with industry regulations and safety standards.
   Stay updated on changes in regulations affecting commercial diving operations.
   
9. Marketing and Branding:Oversee marketing initiatives to promote the company’s services.
   Develop promotional materials and attend industry events to represent the company.
   
10. Reporting and Analysis:Prepare reports on sales performance, market conditions, and competitor activities.
    Use data analytics to inform sales strategies and improve decision-making.
    

Key Skills and Qualifications

• Strong understanding of the commercial diving industry and related services.
• Excellent communication and negotiation skills.
• Proven experience in sales, business development, or management.
• Ability to analyze market data and trends.
• Leadership skills to manage and motivate teams.
• Familiarity with budgeting and financial analysis.

By fulfilling these responsibilities, a Commercial and Sales Manager plays a vital role in the success of a commercial diving company, ensuring it remains competitive and profitable in a challenging market

The General Manager (Construction Project Management/ Business Development & Operations) must possess vast experience and knowledge in the construction industry and shall report directly to the Managing Director.

The General Manager (Construction Project Management/Business Development & Operations) should have strong organisational and communication skills and be responsible for the day-to-day operations for meeting operational objectives that aligned with overall business goals in terms of the following:

• Providing guidance and input to the team on the marketing plan for potential job opportunities, tender, execution and completion of all the projects to meet budget and timeline.
• Shall work closely with the General Manager of Engineering, MEP, Commercial, Contracts and Finance & Administration divisions to ensure that the operational processes are streamlined and optimized to improve efficiency and productivity to meet its business objectives.
• Working with the Corporate Planning Team to develop and implement the company strategic plan to achieve long and short-term team goals and targets.
• Strong leadership skills and experience managing a team of department heads.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

OVERVIEW

Responsible for designing and delivering customized logistics solutions that meet client needs and align with the company’s strategic goals. This role involves working closely with clients, internal teams, and external partners to develop and implement innovative logistics solutions, ensuring successful program execution from concept to completion.

ROLES AND RESPONSIBILITIES:

Solution Design and Development (Pre-sales)

• Collaborate with clients to understand their logistics challenges and business objectives.
• Develop tailored solutions that address client needs while optimizing efficiency, cost, and service levels.
• Create detailed solution proposals, including process flows, resource requirements, and timelines.

Client Relationship Management:

• Serve as the primary point of contact for clients during the solution development and implementation phases.
• Build and maintain strong client relationships, ensuring satisfaction and fostering long-term partnerships.
• Conduct regular reviews with clients to assess program performance and identify opportunities for improvement.

Continuous Improvement:

• Analyze the effectiveness of implemented solutions and recommend enhancements to improve efficiency and performance.
• Stay updated on industry trends, technologies, and best practices to drive innovation in logistics solutions.
• Lead initiatives to improve internal processes and methodologies for solution development.

JOB REQUIREMENTS:

• Minimum 5 years of experience in solution design from 3PL company.
• Tertiary education related to logistics/ supply chain management/ business/ engineering
• Experience in developing and implementing complex logistics solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and presentation abilities.
• Proficiency in project management and logistics software tools.
• Ability to manage multiple projects simultaneously and work under pressure.

Only with 3PL experience may apply.

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

1. Project Planning and Coordination:

• Develop detailed project plans, schedules, and budgets for the LRT Train.
• Ensure the integration of design, engineering, procurement, and construction phases.
• Coordinate with various teams, including civil, mechanical, electrical, and software engineers.

2. Risk Management:

• Identify potential risks (technical, financial, operational) early in the project.
• Develop strategies to mitigate risks and ensure smooth project execution.

3. Resource Management:

• Manage resources such as labor, materials, and equipment.
• Oversee procurement processes for materials and services needed for the project.

4. Quality Control:

• Ensure the project complies with safety standards, quality control procedures, and regulatory requirements.
• Supervise inspections, audits, and testing of materials and work.

5. Progress Monitoring and Reporting:

• Track project progress against timelines and deliverables.
• Provide regular updates to senior management, stakeholders, and regulatory bodies.
• Address any deviations from the schedule or budget.

6. Problem-solving and Decision-making:

• Resolve issues related to construction, engineering, or delays that might impact the project’s schedule or budget.
• Make decisions on technical matters that could affect the overall success of the project.

7. Project Closeout:

• Ensure all deliverables are completed, and the MRT system is handed over to the operational team.
• Organize the final inspection and commissioning process.

Requirements

1. Educational Background:

• A degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or Locomotive
• Certifications in Project Management (e.g., PMP, PRINCE2) are often preferred.

2. Experience:

• Significant experience (5+ years) in managing large infrastructure projects, especially in transport or construction industries.
• Previous experience in MRT or rail projects is highly advantageous.

3. Technical Skills:

• Familiarity with project management software (e.g., MS Project, Primavera).
• Knowledge of the MRT system design, construction, and operational requirements.
• Understanding of safety standards and environmental regulations.

4. Leadership and Communication Skills:

• Strong leadership to manage and motivate teams.
• Excellent communication and interpersonal skills to manage relationships with stakeholders.

5. Problem-solving Ability:

• Critical thinking to resolve issues related to project design, execution, or regulatory challenges.

ROLES & RESPONSIBILITIES:-

Key Responsibilities:

· Identify and develop new business opportunities to achieve revenue targets in Constuction sectors.

· Build and maintain strong relationships with clients and partners.

· Conduct market research to understand trends and customer needs.

· Develop and implement strategic business plans to drive growth.

· Prepare and present compelling business proposals.

Requirements:

· Prefer with Diploma/Degee with 4-7 years with relevent experience experience in sales, marketing or related field.

· Experienced in Construction sector financial reporting, systems, and analysis

· Proficient in Construction management and financial modeling; experience is an advantage

· Outgoing, independent, and possesses strong people skills

· Excellent presentation and writing skills

. Must have class 3 or 3C Singapore driving license

· More than 4 years of experience in management reporting, accounting, or financial analysis

· Ability to interpret financial in methodology

Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Requirements

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Operation Executive

• Office Location: West
• Site Location: East
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 3 years of logistics or warehouse operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Ability to work overtime as needed

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

About the role

We are seeking a skilled and experienced Manager, Business Management to join the team at Singapore Epson Industrial Pte Ltd - Plating Plant. You will be responsible for overseeing the company's financial and budgeting functions, playing a key strategic role in supporting the overall business objectives.

What you'll be doing

• Assist GM to materialise business strategy by carrying out effective planning on the entire business management.
• Identify Plating Industry business and market trends, new development, financial to meet business KPI.
• Utilize data analytics and conduct thorough market analysis, competitive landscape, and customer behaviour to identify opportunities and threats.
• Develop and implement effective accounting management in fixed and variable cost, investment and budgeting strategies to support the company's financial goals.
• Establish mid & long-term business strategy based on financial data and business forecasting including budget preparation and kick-off meeting presentation.
• Oversee the preparation of detailed financial reports, forecasts, and analysis to aid decision-making.
• Manage monthly expenses/marginal profit and business profit results to enhance organizational effectiveness and transform it into actionable insights and result oriented.
• Provide regular updates on business performance against targets, expert advice and guidance to the Plating's top management team & Japan HQ management.
• Lead and mentor the finance team, fostering a collaborative and high-performing environment.
• Collaborate cross-functionally to align financial strategies with the overall business strategy
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Any other ad hoc duties as assigned.

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (e.g., CPA, ACCA).
• Having 10 years of experience in a management accounting or budgeting role, preferably within the manufacturing industry.
• Proven track record of successfully managing and leading a team.
• At least 5 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Excellent financial analysis and reporting skills, with the ability to interpret complex data and translate it into actionable insights.
• Strong commercial acumen and strategic thinking abilities to align financial strategies with business objectives
• Proficient in the use of accounting system, Microsoft Office and data analysis tools.
• Excellent communication and interpersonal skills to effectively collaborate with key stakeholders, internal and external parties.

What we offer

At Epson (SEP), we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme
• Career development opportunities, including training programs

Working Hours

7.50am to 4.55pm (Mondays - Fridays)

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

Roles & Responsibility :

• Schedule and plan production activities based on work orders
• Responsible for supervising factory workers and overseeing fabrication processes to ensure adherence to drawings and designs, maintaining quality consistency and operational efficiency.
• Ensure production schedule meet the delivery date, goods arrival and unloading are carried out smoothly, timely and completely.
• Organise and upkeep factory storage and movement of inventory are smooth and efficient.

Requirements :

• Min 5 yrs working experience in related industry
• Experience in stone counter top working sector
• Have experience in working machineries

• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Working tuas Dormitary

About AppFlowy

AppFlowy is the AI collaborative workspace where you achieve more without losing control of your data.

The #1 open source alternative to Notion.

At AppFlowy, we’re on a mission to empower individuals and teams to create, organize, and share content seamlessly.

The Role

We’re looking for a creative and data-driven Content Marketer to craft compelling stories, drive audience engagement, and grow AppFlowy’s presence across digital platforms. You’ll play a critical role in defining our content strategy, amplifying our brand, and connecting with our vibrant community of users and developers.

What You’ll Do

• Develop and execute a content marketing strategy that aligns with AppFlowy’s business goals.
• Create and distribute high-quality content, including blog posts, case studies, whitepapers, social media posts, email campaigns, and video scripts.
• Optimize content for SEO to drive organic growth and improve search rankings.
• Collaborate with product, design, and community teams to ensure consistent messaging and branding.
• Manage content calendars and oversee the end-to-end content production process.
• Analyze content performance and iterate based on data-driven insights.
• Engage with the open-source community to spotlight success stories and promote AppFlowy’s unique value proposition.

• 6+ years of experience in content marketing, copywriting, or a related field.
• Exceptional writing, editing, and storytelling skills.
• Proficiency in SEO, content distribution channels, and analytics tools like Google Analytics or SEMrush.
• Proven track record of creating impactful content that drives engagement and growth.
• Strong understanding of open-source or SaaS ecosystems is a plus.
• Ability to manage multiple projects in a fast-paced environment.
• A self-starter with a growth mindset and a passion for building communities.

We are committed to hiring a diverse team and building an inclusive, equitable culture. We encourage every person who is interested to apply. We think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. You might be the perfect person, even if you don’t match 100% of the job description.

• Work with a passionate and talented team in a rapidly growing company.
• Contribute to an innovative product that empowers users around the globe.
• Competitive salary and benefits.

Job Responsibilities:

• Liaise with construction team to prepare document for Request for Quotation (RFQ) or Open Tender

• Source potential tenderers/subcontractors and send out invitation for RFQs

• Coordinate queries and clarifications between tenderers and construction team during RFQ stage

• Coordinate post-tender interviews between tenderers, construction team, QS team and contracts team

• Assist Contracts Manager with quantity surveying matters relevant to Sub-Contract, Works Order and Purchase Order.

• Assist contracts team in administration of subcontracts

• Handle payment request received from subcontractors and suppliers

• Preparation and submission of Variation Order & Progress Claim to Client (LTA)

• Ensure all contractual obligations are met and manage any dispute or variation

• Any other adhoc tasks assigned by Contracts Manager

Job Requirements:

• Degree in Quantity Survey, Purchasing/Procurement, Business, Engineering.

• 5- 8 years’ experience in quantity surveying and sub-contract administration of Construction Project.

• Possess the relevant tertiary qualifications in Quantity Surveying, Engineering, or Contract/Construction Law.

• Experience with LTA project is preferable.

• Responsible for project coordination. Support the execution of multiple contracted projects from contract to completion and coordination of new projects under development
• Liaise with clients to identify and define requirements, scope and objectives. Make sure that clients’ needs are met as projects evolve
• Maintaining project documentation (WHS, Various Management Plans)
• Maintaining QA/QC across projects. Ensure standards and requirements are met through conducting quality assurance tests.
• Making regular site inspections and assist Project Managers in successfully implementing Project Management Plans on site.
• Monitor project progress and handle any issues that arise. Ensure timely fulfillment of projects by regularly following up with and coordinating between internal teams.
• Act as the point of contact and communicate project status to all participants
• Coordinate with external vendors for submission or relevant documents to authorities
• Ensure all documentary evidence and contemporary records are properly documented, organized and filed for substantiation and billing purposes
• Attend site meetings with architect, consultant, and engineers and facilitate subsequent communication management to ensure customer satisfaction
• Answering main incoming phone calls and routing calls.
• Assist with ad-hoc duties to expedite project turnaround

Import Shipping Manager

Job Description:

Coordination & Planning

1. Develop and implement import strategies and procedures

2. Co-ordinate with suppliers and third party logistics to ensure smooth import operations

3. Ensuring third party logistics clear and unstuff the import containers on time

4. Ensuring third party logistics provide unstuffing report on time

5. Monitor, track and follow up shipping schedules with suppliers to ensure timely and accurate delivery. Update the shipping schedules in Navision

6. Send updated import schedule report to management and R&D team weekly

7. Update management and R&D team whenever there is a revise in vessel schedule or new shipping info

8. Monitor and ensure supplier provide the shipping documents on time for customs clearance

9. Transfer of Raw Material & Finish Product

10. To lead and manage end-to-end operational activities for transfer of raw material/finished product between warehouse and production plant.

11. Monitor and ensure claim for damage bag during transfer being submitted to insurance company or 3PL

12. Monitor and ensure sample bag being transfer promptly to 5PW for sampling after unstuffing

13. Monitor and ensure transfer activities being updated to Navision on time

14. Import shipment plan to plan monthly import shipment activities and warehouse storage allocation to drive cost saving and warehouse optimization. Ensure that warehouse is fully utilised before engaging 5PW

15. Prepare inventory aging and follow up on aged stocks, torn and sample stocks.

16. Prepare monthly inventory forecast report

Regulatory compliance

17. Ensure that all import activities comply with applicable laws and regulations, company’s Standard Operating Procedures and ISO Standards.

18. Stay updated on changes on the applicable laws and regulations.

Logistics Management

19. Oversee the transportation of goods from the point of origin to the destination

20. Monitor and track shipments to ensure timely and accurate delivery

Documentation and Record‐Keeping:

21. Maintain accurate records of all import transactions and documentation.

22. Ensure proper documentation is prepared for customs and regulatory agencies.

23. Handle and resolve any discrepancies or issues related to shipment documentation.

Cost management

24. Develop and manage the budget for import shipping activities.

25. Analyze shipping costs and identify opportunities for cost reduction and efficiency improvements.

26. Monitor and report on shipping expenses and performance

27. Verification of invoices from 3PL that related to import shipment, storage & transfer activities

Problem Resolution:

28. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies

29. To ensure promptly feedback receive from 3PL regarding any quality issue and/or shipment issue to the suppliers

30. To submit claim and/or feedback quality issue and/or shipment issue to supplier

31. Act as a liaison between various parties involved in the import process to resolve conflicts or issues.

Team Management:

32. Supervise and provide guidance to the import shipping team.

33. Train team members on best practices, regulations, and procedures.

34. Conduct performance evaluations and manage team development. Address and resolve any issues related to shipments, such as delays, damages, or discrepancies.

Technology and Systems Management:

35. Utilize import management software and systems to track shipments and manage documentation.

36. Stay informed about technological advancements and implement new systems or tools to improve efficiency.

Risk Management:

37. Identify and assess potential risks related to the import process.

38. Develop and implement risk mitigation strategies to minimize disruptions.

Requirements

● Bachelor’s Degree or Diploma in Purchasing/Supply Chain / Logistics or equivalent related qualification

● Minimum 7 years of relevant managerial experience in manufacturing or relevant industry

● Proficient in Microsoft office applications and other relevant software (eg. Navision)

● Strong written and verbal communication skills

● Able to multi-task in a fast-paced environment

● A dynamic team leader with a positive working attitude. Able to organize and lead a small team to attain business excellence

• Lead the team in executing electrical work during the construction phase, including cable tray installation, cable pulling, panel installation, cable termination, and testing/commissioning for MV/LV switchgear, transformers, UPS, DCIS/HMI, etc.
• Monitor and inspect construction activities to ensure compliance with design documents.
• Manage a team comprising supervisors, sub-contractors, and vendors.
• Responsible for electrical interfaces with the operational team, conducting meetings, and providing technical clarifications.
• Investigate and troubleshoot electrical switchgear faults or failures, implementing effective corrective and preventive actions.
• Analyze and enhance equipment reliability to prevent recurrence, collaborating with operation groups and external contractors.
• Prepare documentation for maintenance work, ensuring compliance with safety standards, and utilizing appropriate Method Statements and Risk Assessments, meeting BCA requirements.
• Collaborate cross-functionally to ensure systems, equipment, and rooms align with internal customers' needs.
• Review inspection and testing plans for electrical and instrument system installations through relevant checklists.
• Coordinate with stakeholders to ensure the smooth completion of projects.
• Ensuring each stage of the project happens on time, on budget and to a high standard.
• Liaising with staff at every level.
• Sharing regular progress report with top management team
• Working in an office or onsite.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Responsibilities:

1. To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
2. To ensure effective governance and transparency of operations
3. To maximize value creation & optimize total cost of ownership
4. To ensure a stable and competitive supplier base
5. To adopt best in class procurement systems and processes

Strategic Responsibilities:

1. Perform Spend Analysis to support sourcing strategy and annual plan development for TSL
2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for TSL
3. Drive procurement cost reduction initiatives within TSL
4. Support the development and drive the implementation of Group Procurement strategies, policies and initiatives at TSL
5. Contribute to the development of procurement planning processes
6. Lead/Manage the procurement processes at TSL
7. Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA for TSL
8. Drive and manage capability development and knowledge management for TSL

Operational Responsibilities:

1. Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
3. Supplier Classification, Relationship Management and contract management
4. Proactively work with Stakeholders and assist in or directly manage spend
5. Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
6. Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
7. Analyze past and future demand volumes, inventory trends and current inventory levels
8. Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs) at TSL
9. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
10. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
11. Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
12. Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
13. Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
14. Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.
15. System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
16. Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
17. Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

1. Operational

(i) Perform Cost Benefit analysis of strategies and initiatives

(ii) Prepares Monthly, Quarterly and Yearly performance reporting, when required

(iii) Project implementation

(iv) Perform business process analysis for Procurement (MS Dynamic 365)

(v) Risk Management and reporting

(vi) Drive ESG policy implementation and reporting for Procurement

2. Strategic

(i) Identifying procurement strategies to suit the different business needs

(ii) Negotiations with strategic vendors, when required.

3. Interactions

Divisions/BUs (50%)

(i) Implement the strategic procurement initiatives across the

Division.

External Parties (50%)

(i) Negotiations with strategic vendors

(ii) Guide consultants on the relevant strategic procurement

initiatives

i. Bachelors's Degree in any discipline

ii. Masters Degree or Procurement Professional Certification will be an advantage.

iii. Minimum 8 years of experience

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

Task and Responsibilities

• To provide necessary support to PaxOcean Group HSE for all matters
• Function as the appointed Fire Safety Manger (FSM) for the yard and ensure all requirements as per Fire Code are being complied with
• Taking lead as FSM or other appointed role within the Emergency response plan (ERP) during the event of an emergency
• To serve as HSE Duty Manager as per manpower scheduling
• Identify areas of improvement within current system and processes and recommend areas of improvement
• Co-ordinate with both internal and external stake holders (Yard Management team, Owners, Contractors, and local government authorities) on all HSE matters
• Ensure PaxOcean safety procedures are up to date and conforms to Singapore and International Standards and align with regulatory requirements
• To strategize and plan out annual department work plan and Key Performance Indicators (KPI)
• Identification of training needs for both yard operational team and HSE department personnel
• To participate in the evaluation and appraisal for all HSE department personnel’s performance and work output
• To oversee the conduct of periodic audit and assessment of consultants, suppliers, contractors
• Oversee preparation of weekly and monthly HSE report
• Organise HSE Monthly Committee meeting
• Prepare External Awards Application
• Carry out periodic maintenance, servicing and replacement for all HSE assets
• To prepare and submit Prequalification Questionnaire
• Assist to monitor department budgets and expenditure
• To plan and implement HSE initiatives and campaigns

Job Requirements

• More than 10 years of Shipyard / Marine related Experience.
• At least 5 years of experience in management role.
• Bachelor’s degree in EHS / any relevant engineering field from recognized institute.
• Firm and decisive in decision making
• Ability to provide feasible and practical solutions to challenges encountered
• Competent in planning and conducting ISO 45001, ISO 14001 & Safety Management System Audit.
• Ability to monitor and conduct data analysis and trending
• Ability to conduct investigation and root cause analysis utilizing various proven investigational techniques
• Proven track record on people’s management
• Ability to prepare and present concepts and ideas to both internal and external stakeholders, including senior management team

Position objective and summary

• Provide the leadership, management and foresight required to ensure that the business productivity is at its optimal level, through implementation and maintenance of the most efficient and effective operational controls, administration, and reporting procedures.
• Submit reports on performance and progress of the operation.

Main tasks / activities / responsibilities

• Assist Operation manger to enforce the structural plan set in place by the management and support the business plan for growth
• Work closely with Operation Manager, Supervisor and Lead Hand, to achieve daily operation activities.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

• Relevant Degree with 8 yrs relevant work experience
• Experience in evaporator & process plant supervisory role will be advantageous
• Experience working in EHS and Permit-To-Work system
• Able to speak, read and write in English and Chinese