Job Descriptions:

• Assist in maintaining and updating all the Quality Management System (QMS) Documentation
• Support the maintenance and improvement of Quality Management System
• Assist in monitoring the progress or implementation and effectiveness of Quality Management System (QMS) for relevant standards such as:

a) ISO/IEC 17020: 2012 – Inspection Body

b) ISO/IEC 17025: 2017 – Laboratory

c) ISO/IEC 17065: 2012 – Product Certification

• Assist with training in quality awareness
• Assist in keeping track of relevant quality standards, and ensure compliance and preparedness for External Audit
• Assist QA/QC Manager with Internal and External Audit
• Perform any ad-hoc duties as and when assigned

Requirements:

• Preferably a Bachelor’s Degree in Civil Engineering, Geology or equivalent
• At least two (2) years’ working experience in a similar role.
• Well-versed in quality assurance, quality control and the application of relevant accreditation standards such as ISO/IEC 17020, ISO/IEC 17025, ISO/IEC 17065 standards etc
• Excellent writing skills

Job description:
• Perform dimensional/functional inspection of First Article (FA), Incoming, In-process or Outgoing parts in accordance to Work Instructions to ensure that components and products conform to specifications.
• Ensure the compliance of equipment and tools use during inspection in accordance to Calibration and Preventive Maintenance requirements.
• Maintain the control of the manufacturing environment and perform gowning as necessary.
• Perform recording of inspection data, monitoring data and other data in accordance to Records Control requirements.
• Perform other tasks as assigned by the supervisor.
• Work experience as an quality inspector.

Candidate Profile & Requirements:
• Candidate must possess at least a Secondary School/"O" Level, Higher secondary/PreU/A level/College,Professional Certificate/NiTEC, any field.
• At least 2 years of work experience as inspector in a machine shop.
• Proficient in regular measurement instruments. Capable of operating CMM is an advantage.
• Able to read and understand engineering drawings and GD&T.
• Good interpersonal skills; organized; self disciplin.

• To promote a Zero Harm culture & best practices through the implementation of a tailored safety, quality and environmental management system including the development and implementation of appropriate policies & procedures to ensure a safe and efficient workplace.
• To ensure regulatory compliance & due diligence to safety, health, quality, dangerous good/hazardous substances and environmental obligations.
• To liaise with all business units on matters relating to safety, quality and environment including potential non-compliance of a regulatory nature.
• Compliance with all relevant safety, quality, environmental & P&C policies & procedures to ensure a safe work environment at all times.
• Actively liaise with all departments to ensure quality control, quality assurance and safe practices are adhered to at all times.
• Work with A-Gas management to implement its policies, procedures, work instructions, mission and goals.
• Lead by example in demonstrating personal qualities, behavioural traits and A-Gas values & behaviours.
• Timely management reporting in the manner and form as required from time to time.
• Perform site inspections as required.
• Actively participate in internal & external project meetings and provide sound recommendations on SQE initiatives and/or highlight any deviations & possible risks if any.
• Manage & maintain integrated certified Safety, Quality, Environmental management systems to ensure continued compliance to ISO 9001, ISO45001, ISO14001, ISO17025 (NATA), and other relevant standards like ISO 31000 where applicable.
• Identify and maintain compliance to relevant WHS, Environmental & other acts, regulations, codes of practices & guidelines etc.
• Audit SQE Management System, including reviewing, monitoring, measuring, reporting on performance.
• Recommend and implement continual improvement to the SQE system, work instructions and associated processes.
• Promoting awareness of SQE requirements, communicating and consulting with all staff & other stakeholders on SQE processes, documentation and regulatory requirements.
• Development and implementation of SQE documentation relevant but not limited to procedures, plans, hazard and aspect identification, risk assessments, emergency preparedness & response, design & development, management of change, control measures, management review including ad hoc measures based on current environmental occurrences.
• Actively lead & participate in Operational Safety, Process Safety, Risk Assessment, HAZOPs, Pre-Purchase Risk Assessments, Management of Change & Design & Development, SQE incident investigation & root cause analysis and processes.
• Active participation and collaborating to provide SQE / technical advise as required to the Lab Team, Customer Service, Operations, Engineering, Rapid Recovery and wider A-Gas Group & other relevant stakeholders.

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

Purpose:

• To perform testing and support related activities in QC Biological team

Key Responsibilities:

• Perform routine and adhoc/ non-routine testing in the following areas with good observation of GMP requirements:
• Biological testings for raw materials release (All QA controlled materials). Biological testings refer to biochemistry and/ or microbiological testings.
• Biological testings for intermediates and product
• Biological testings for utilities (city water, purified water, water of injection, compressed gases, etc)
• Biological testings required to support manufacturing process validations and confirmations
• Perform routine environmental sampling in controlled environmental areas
• Initiate and participate in laboratory investigation (OOS / deviations / atypical results / invalid results) and assist in timely closure of the investigation and CAPA
• Perform equipment calibration, maintenance and validation
• Participate in method transfer / verification / validation
• Participate in peer review for verification of task and data
• Assist in SOP writing
• Identify and report problems in QC to QC Superintendent in a timely manner
• Practice 6S and ensure good housekeeping of laboratory, work area and equipment
• Ensure good inventory of QC materials (purchased and prepared materials / glassware) to support testings; ensure no over surplus of inventory
• Ensure wastes are disposed appropriately and promptly
• Adheres to all safety and security policies and practices
• Assist the Senior Superintendent/Superintendent in the management and operations of the team; may be indirectly responsible for a team of associates:
• Scheduling day-to-day shopfloor activities and resources handling to ensure timely availability of test results
• Reviews test reports to ensure accuracy of test results in accordance with corporate, regulatory and external agency regulations.
• Provides training to the team.
• Provides guidance, support and technical expertise to the team.
• Involves in investigation and protocol writing (when required)
• Involves in SOP writing and updating
• Organization and Problem Solving:
• Creates strong team morale and a culture of accountability and ownership
• Recommends and coordinates appropriate corrective actions to quality problems in conjunction with other teams/ departments
• Presents in timely manner major issues to the management with strategies on their resolution.

Skills:

Professional

• For QC Associate, fresh graduate in NITEC/ Diploma in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry
• For Senior QC Associate, NITEC/Diploma in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry, with at least 2 years of working experiences or Fresh degree holder in Microbiology Biotechnology, Life Sciences, Chemistry, Biochemistry. Increased number of years of experiences are required for higher positions.
• For Lead QC Associate, NITEC/Diploma in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry, with at least 8 years of working experiences or Degree holder in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry with at least 4 years of working experiences.

Technical

• Competent technical skills in the following:
• Good laboratory knowledge and hands-on experience in chemistry testings o Laboratory equipment qualification
• (advantage)
• Knowledge of cGLP & cGMP (advantage)

Business

• Effective report writing skills
• Planning and Organizing skills
• Effective team player
• Analytical skills with logical thinking
• Good interpersonal skills
• Leadership skills (advantage)

Competencies:

• Good command of English
• Good knowledge on usage of computers

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To manage QC equipment life cycle from qualification to decommissioning including calibration and maintenance plan follow up

Key Responsibilities:

• Technical responsibilities
• Manage new QC equipment qualification as per change control and validation processes (i.e. URS, System classification, Audit trail review assessment, DQ/IQ/OQ, PPC09)
• Be author of SOPs/ protocols/ reports/ training materials
• Manage decomissioning of QC equipment and follow disposal
• process
• Maintain our QC asset listing up to date Follow QC equipment routine lifecycle
• Coordination of calibration and maintenance plan with user and external vendor/TS team
• Coordination of equipment troubleshooting if occurence of failure/breakdow (i.e. Tag in/out equipment, Work order creation)
• Sample transfer, alarm management and cleaning for fridges, freezers and incubators
• Liaise with external vendor for service quotation, escort vendor during service and approve invoice timely
• Supports compliance activities:
• Performs regular Ll audits in QC
• Coordinates and supports all L2, L3 and L4 audits and the associated CAPAs
• Lead and manage continuous improvement projects Subject-matter-expert (SME)/ audit fronter for assigned topics
• Manage ad-hoc tasks
• Organization and Management Responsibilities
• Creates strong team morale and a culture of accountability and ownership
• Provides leadership, guidance and technical expertise/support to the juniors
• Ensures continuous improvements of the QC operations
• Ensures expenditures are within budget
• Decision Making
• Proposals & Recommendations
• Based on experience & knowledge of work
• Proposal of CAPA for any issues/ deviations/ exceptions/ risks
• Proposal of QC improvement projects and strategies
• Team training and development

Skills:

Professional

• For Specialist - University Degree in a relevant Science discipline with at least 2 years of working experience or Diploma with at least 5 years of working experience
• For Senior Specialist - University Degree in a relevant Science discipline with at least 4 years of working experience or Diploma with at least 8 years of working experience

Technical

• Competent technical skills in project management
• Computer system validation Knowledge of cGLP & cGMP

Business

• Effective report writing skills
• Planning and Organizing skills
• Good interpersonal and communication skills
• Effective team player
• Analytical skills with logical thinking Problem solving skills

Competencies:

• Effective report writing skills
• Planning and organization skills
• Able to work independently
• Team player
• Analytical skills with logical thinking
• Leadership skills (advantage)
  ​​

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Job description

Non-Destructive Testing (NDT) technicians examine structures, vehicles, and products for flaws and structural weaknesses using non-destructive testing techniques. They conduct material tests, interpret the results, and generate reports on their findings.

Requirements

Bachelor's degree in mechanical engineering, structural engineering, or a similar field.

Relevant NDT certification.

10+ years' experience as an NDT technician.

Advanced knowledge of NDT technologies including ultrasound, infrared, and radiographic.

• Manage end-to-end quality control of incoming raw material, in-process monitoring and final inspection of outgoing products involving organoleptic, physical, chemical and microbiological analysis

• Conducts drinking water quality inspection and test monitoring from water treatment process to bottling process

• Conducts daily hygiene and factory housekeeping inspection including production floor, raw material storage and warehouse facility

• Maintains laboratory inventory, equipment tool calibration and maintenance • Perform monthly verification of pest control inspection and documentation

• Handle all new applications and renewal of quality standard certification in compliance to SFA (Singapore Food Agency), FSSC 22000, ISO 22000 Food Safety Management System, HACCP and Halal

• Able to conduct internal factory audits, annual ISO certification, surveillance audits and customer related inspections

• Handles external laboratory testing of source water and product drinking water in compliance to SFA standards

• Manage and investigate product complaints by customers and ensure closure in accordance with company guidelines and external regulatory requirements

• Manage risk-management procedures and report recurring issues to management and product development

• Oversees quality management compliance, customer quality index and quality control operations

• Conducts annual management review on quality system involving quality performance index, plans and improvements

• Provide training and support to relevant team on systems, policies, procedures and core processes

• Any other duties assigned by Superior

Requirement:

• Proven working experience as a QC / QA in Food Factory for minimum of 3 years

• Diploma / Degree preferred. Advantage for candidates with Certifications such as Quality Auditor, Quality Engineer, Quality Improvement Associate and Six Sigma

• Quality inspection, auditing and testing experience

• Highly motivated, self-driven and able to work in a team

• Meticulous, Independent with good communication skills, interpersonal and leadership capabilities

• Problem solver with a strong analytical mindset

• Able to multi-task

• Experience with implementation of corrective action programs

• Strong computer skills including Microsoft Office, QA applications and databases

• Knowledge & experience of data analysis tools, concepts and methodologies of QA

• Knowledge of relevant regulatory requirements

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

Purpose:

• To be responsible for managing the interactions with third party organisations that supply QA incoming materials and/or services to GSK.
• To manage material release for incoming materials, supplier change notifications and new material management.
• To provide Quality oversight to logistics management and warehouse operations.

Key Responsibilities:

Supplier Management

• Provide QA oversight of Supplier management activities on site to achieve compliance with company policies and government regulations as assigned.
• To participate (Executive 1) and to represent the site (Executive 2) for Supplier Management business processes to drive improvements and share best practises across the GSK Vaccines network.
• Process owner/support supplier complaint process for QA incoming materials. Lodge supplier complaints and ensure suppliers identify the root cause and associated CAPA's to prevent recurrence of supplier quality issues.
• Review and track supplier-related CAPA for timely closure.
• Maintain inspection readiness, conduct supplier assessments for both new and current service providers in a timely manner.
• Maintain the approved supplier listing and audit schedule in a state of compliance and accuracy.
• Assess supplier change notifications in a timely manner and escalate where necessary especially in situations with supply impact.
• Initiate and review deviations/change control/CAPA associated with incoming material.

Executive 1: Minor deviations and CAPA

Executive 2: Minor, major deviations and CAPA

• Work closely with site user and Global stakeholders for Supplier management related matters

QA Raw Material Release and Warehouse oversight

• Support incoming material documentation review and release to recommend and confirm Usage Decision (UD) of raw material
• Ensure that material document file (MDF) is complete and accurate before disposition of material in SAP
• Ensure that system is in place for filing and archival of MDF
• Initiate and review deviations/change control/CAPA associated with incoming material releases.
• Ensure that all deviations/change controls are closed or assessed for impact on the release of the material prior to release the QA-controlled incoming material
• Provide QA oversight to warehouse such as attending warehouse tier, conduction GEMBAs, inspection readiness and warehouse related deviations, CAPAs and change control

Decision Making:

Proposals & Recommendations

• Propose improvements to work processes, with basic awareness of business requirements.
• Deviation investigations and assessments
• In addition for QA Executive 2:
• Able to provide QA oversight on routine situations independently and complex situations with supervision (deviations, changes, system issues, compliance matters)
• Able to manage simple department projects (e.g. continuous improvement) with supervision
• Greater awareness of business requirements and to highlight considerations where there is a need for escalation

Skills:

Professional

• At least University basic degree in a Science or Engineering discipline

Technical

• A good understanding of cGMP regulatory and legal requirements as applied to quality assurance of pharmaceuticals manufacturing
• User experiance with SAP will be prefered
• Ability in handling and organizing multiple workflows

Business

• Ability to apply optimal quality assurance standards to promote a business edge
• Ability to facilitate business activities commpatible to international regulatory environment
• Ability to communicate effectively within the site organization and across the network

Competencies:

• Working knowledge of FDA/EU/ICH/WHO as well as all other relevant reuglatory and technical guidelines
• Possess Analytical and Quality performance mindset
• Demonstrate professional & ethical integrity
• Fluency in the English language
• Demonstrates sense of urgency
• Ability to work both as an individual contributor and as a team player.

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To manage logistic activities within QC department

Key Responsibilities:

• Performs receipt and storage of sample in accordance to local procedure.
• Performs routine and non-routine sampling of raw materials and utilities with observation of GMP requirements
• Ensures proper packaging of samples and correct samples are shipped to offsite recipient timely
• Ensures a good inventory of QC materials (purchased and prepared materials/glassware) to support testings; ensures no over surplus of inventory
• Ensures wastes are disposed appropriately and promptly.
• Practices 6S and ensures good housekeeping of laboratory, work area and equipments.
• Supports equipment calibration and maintenance, performs autoclave requalification and washing machine verification
• Performs peer review for verification of task and data.
• Participates in laboratory investigation (when required) and assist in the timely closure investigations, CAPAs.
• Ensures proper archival of submitted document for easy retrieval
• Identifies and reports problems in QC to supervisor in a timely manner.
• Adheres to all safety and security policies and practises
• Manages ad-hoc support tasks
• Assist QC support manager in the management and operations of the team
• Scheduling day-to-day shopfloor activities and resources handling to ensure timely sample and material management Provides training to the team
• Provide guidance, support, and technical expertise to the team Involves in investigation and protocol and report writing (when required).
• Involves in SOP writing and updating.
• Organization and Management Responsibilities
• Creates strong team morale and a culture of accountability and ownership
• Provides leadership, guidance and technical expertise/support to the juniors
• Ensures continuous improvements of the QC operations
• Ensures expenditures are within budget

Skills:

Professional

• For QC Support Technologist - Fresh graduate of NITEC, Diploma in Science (or equivalent)
• For Senior QC Support Technologist Graduate of NITEC, Diploma in Science (or equivalent) with at least 4 years of experience/Degree holder with at least 2 years of working experience.
• For Lead QC Support Technologist Graduate of NITEC, Diploma in Science (or equivalent) with at least 8 years of experience/Degree holder with at least 4 years of working experience.

Technical

• Competent technical skills in good laboratory knowledge and hands on experience in inventory management
• Knowledge of cGLP & cGMP

Business

• For QC Support Technologist, Senior QC Support Technologist 1, 2
• Basic report writing skills (preferably with legible hanwriting)
• Basic planning and organizing skills (for individual time management and work planning) Good interpersonal skills
• Team player
• For Senior QC Support Technologist 3 and Lead
• Effective report writing skills
• Planning and organizing skills (for individual time management and work planning)
• Leadership and problem solving with analytical and logical thinking

Competencies:

• Effective report writing skills
• Planning and organization skills
• Able to work independently
• Team player
• Analytical skills with logical thinking

​​

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

Roles and Responsibilities:-

Personal Assistant to the Director

Assist with corporate secretarial requirements/duties.

Document and maintain standard operating procedures.

Manage human resource matters for department or firm.

Involve in the Business Development, and expansion of the company

Other adhoc duties and tasks assigned by the Management from time-to-time.

Requirements:

Bachelor’s or associate’s degree (or equivalent)

Experience in managing budgets and expenses

Experience in developing internal processes and filing systems

Ability to work well under pressure

Excellent coordination skills

Multitasking capabilities

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Scope of work:

The Pest Control Manager oversees pest management operations. He/She may manage multiple sites or projects concurrently and is able to manage resources effectively. He establishes operational standards and procedures for the organisation and drives the adoption of technologies for enhancing productivity and effectiveness of pest management operations. He is also involved in business development activities, including the development of proposals for getting new contracts, launch of new products and the development of marketing collaterals to grow the organisation's brand.

He is required to balance his time between planning and reviewing progress reports in office, and monitoring of work sites with the aid of technology. He is required to engage with both internal and external stakeholders as part of his work.

He is an efficient planner and operations manager, often required to manage within resource constraints. He should be an effective communicator and competent in problem solving as well as resolving conflicts. He should also be proficient in collaboration and stakeholder management to meet organisation’s goals and clients requirements.

Key Task / Responsibilities:

• Collaborate with the teams in the management of contracts and development of marketing collaterals for business development
• Participate in tender interviews, pitch meetings and/or marketing presentations to potential clients to showcase technical capability and experience
• Undertake site visits to resolve onsite challenges that may impact the scope of work or achievement of contract criteria
• Evaluate the technical and commercial feasibility of the scope of work with respect to the organisation's technical capability and commercial considerations
• Develop cost and effort estimates to draft technical and commercial proposals to bid for a tendered contract
• Attend client briefings to establish expectations, key performance indicators (KPIs), service level agreements (SLAs) and related protocols
• Conduct detailed site assessments to determine actual scope of work on site and associated risks and challenges
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site, in consideration of budget and contract specifications
• Establish action plans to enhance the effectiveness of pest management operationsEstablish action plans to enhance the effectiveness of pest management operations
• Procure and allocate mechanised and automated equipment for pest management work
• Attend new product launches for pest management operations and service enhancements
• Plan the work schedules of teams to ensure pest management work is done effectively
• Communicate roles, responsibilities and performance expectations to supervisors in charge of the site
• Advise on technical and manpower challenges pertaining to pest management work
• Review site operations to track progress and allocate resources effectively
• Review data obtained to establish and/or review procedures, protocols and guidelines for pest management work on site
• Enforce workplace safety and health (WSH) regulations
• Assess the risks associated with pest management work on site to establish safety procedures and protocols
• Establish safety procedures, protocols and guidelines for pest management work on site
• Resolve staff conflicts, grievances and disputes
• Manage capability development of staff
• Develop plans to promote good teamwork that align with organisational core values
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Job Posting: Operations Manager/ Spa Manager

Position: Operations Manager
Location: Bedok North, Singapore
Salary Range: SGD 5,000 to SGD 8,000 (based on experience and qualifications)
Work Type: Full-time

About Us:
TGK Beauty is a premier beauty salon specializing in facial treatments, waxing, hair spa services, and wellness massages. We are committed to providing our clients with top-notch services in a serene and professional environment.

Key Responsibilities:

• Manage day-to-day operations of the beauty spa to ensure smooth and efficient functioning.
• Supervise and lead a team of beauty professionals, ensuring high service standards and team collaboration.
• Develop and implement marketing strategies, including digital marketing campaigns, to enhance brand presence and attract new clients.
• Conduct live streaming sessions on social media platforms to promote services, engage with customers, and build brand awareness.
• Maintain inventory, oversee scheduling, and ensure compliance with safety and hygiene standards.
• Foster excellent customer relationships, addressing client feedback and ensuring a positive experience.

Requirements:

• Minimum of 3 years of experience in managing a beauty spa that offers facial treatments, waxing, and hair spa services.
• Proven expertise in conducting live streaming and utilizing social media for marketing purposes.
• Strong knowledge of digital marketing tools and strategies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity to work with a dedicated team in a growing beauty salon.
• Career development opportunities.

How to Apply:
Interested candidates are invited to send their updated resume through job portal

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences in transportation
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

• MUST BE HAVE CAT1/3 shop experience
• 
  
• Able to record treatments furnished to customers.
• Able to supervise and manage the team.
• Oversee the company operation and staffs duties
• Report to the director the company's operations and updates.
• Able to do overtime and might need to do long hours
• Able to commit on 6 days per week
• Experience Massage therapist and comfortable in massage workplace settings
• Experience in Branch Manager role 2 years and above
• 工作经验：有2年或以上工作经验，
• 良好的个人卫生习卫生习惯
• 鉴于按摩需要一定的体力

Job description

Our Office Location : 2 Seraya Place, Jurong Island, Spore 627857

1 Responsibilities

• Establish, develop, update and maintain the QEMS system and work with respective stakeholders to develop and revise procedures (ISO 9001:2015).
• Monitor & analyze trends and quality performance.
• Manage the certification and audit of the Company ISO (ISO 9001:2015 internal and external audits) to ensure all ISO 9001 and relevant certifications’ objectives and requirements are met.
• Manage and ensure internal and external audit comply to QEMS requirement. This includes maintaining accurate records and coordination of initiatives improving QEMS.
• Effectively communicate the QA strategies, processes, and needs across organization through quality programs and campaigns.
• Participate in customer audit, lead investigations of quality issue with customers and internal stakeholders and follow up the CAPA action items to resolve all customer feedbacks / complaints.
• Inculcate and promote a culture to deliver high standard of quality in services rendered to customers.
• Responsible for managing Supplier / Vendor management on-boarding, improvements based on non-conformities, supplier audits and KPI’s.
• Support internal stakeholders on Management of Change.
• Liaise, fulfill, monitor and update customer on their KPI and other requirements.
• Responsible for monthly quality management review meeting and other quality performance reports where required by Management.
• Inspect Warehouse, Drumming including Transport & Yard areas and processes to ensure compliance with quality standards.
• Conduct training on ISO 9001 requirements, quality awareness and quality related issues.
• Contribute to any other projects assigned by the Line Manager.

2 Requirements

• Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• ISO 9001:2015 lead or internal auditor certificate from accredited institution would be an advantage
• Minimum 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.
• Demonstrate strong leadership skills with at least 3-5 years’ experience in leading a quality team.
• Experienced in improving, maintaining and drives implementation and compliance of ISO 9001 management system would be an advantage.
• Experienced in customer / supplier quality management would be an advantage.
• Positive can-do attitude and self-initiated with strong sense of job ownership.
• Innovative problem-solver and believes in continuous improvement.

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

Authorities and Responsibilities

1. Ensure all fabrication work is done with acceptable quality by daily monitoring include inspecting according to specification, procedure and applicable standards.
2. Understand all technical specification and standard compliance and ability to handle troubleshooting project correction.
3. Prepare welding methods, PQR assembly and other CWI duties.
4. Co-ordinate, communicate with member even carrying out inspection of all the welding and associated actions in accordance with the approved Welding Procedure Specification, drawings and Company Specification and requirements.
5. Co-ordinate and liaise with Production personnel to ensure that all inspection stages comply to inspection and test plans on material or structure.
6. Witness and verify all tests include reinstatement etc. and prepare reports after such tests are conducted.
7. Verify product identification through material verification inspection and periodical random checks on site.
8. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives in term of quality control/assurance of all production fabrication works/projects.
9. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools include all documentation, procedure qualification records accordance to customer specification and code.
10. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
11. Manage customer complaints, corrective and preventive action programs and Administer and manage continuous improvement program for all QA processes.
12. Work closely with customers, production and suppliers to meet the quality requirements.
13. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
14. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
15. Manage the implementation / schedule of calibration control.
16. Participate in the implementation of risk assessment and risk control of medical devices.
17. Any other tasks and responsibilities assigned from time to time.

Competence Requirement

• Min. ITE-NTEC/Diploma/Degree level PE/ME or its related discipline.
• Fresh Degree or min 3 years in Quality Assurance in production/fabrication/welding environment or it relevant experience in QC/QA environment.
• Perform CMM programming, smart-scope and QC measuring tools/equipment.
• Certified with welding certification by American Welding Society, Certification Welding Inspector, AWS-CWI. - Optional
• Minimum 3 years of related experiences in welding capacity in structural fabrication.
• Able to interpret technical drawings and reading symbols.
• Understand the quality principles, standards, internal business systems and processes.
• Good interpersonal skills, ability to communicate and Works well with all levels of staff and technically competent.
• Good knowledge of International Codes and Standards (ASME, AWS, ASTM, API).
• Basic Knowledge and usage of Microsoft Office
• Sound Technical knowledge on steel structural and steel fabrication procedures and welding inspection.
• Basic knowledge of ISO 9001 and OHSAS 18001 Management system

Job Description & Requirements

A company specializing in the manufacture, trading and distribution of sanitary fittings, bathroom and kitchen products, located around Joo Koon area. We require a dynamic individual to join us as:

ASSISTANT ADMIN MANAGER

Responsibilities:

• Reporting to the Directors, you will perform the full spectrum of HR and administrative functions including coordination of meetings and corporate activities, maintenance of office peripherals, recruitment and orientation of new staff
• Ensure proper implementation of the company's systems, policies and procedures
• Ensure legal compliance with regulatory bodies and governmental agencies
• Handle staff benefits and welfare administration, employee relations, training and development
• Perform advisory and consultancy role to employees on HR related matters, handle foreign workers' passes, work safety and disciplinary matters
• Handle employees' leave management, payroll and other statutory filing
• Handle logistics arrangement
• Perform any other duties assigned by the management from time to time

Requirements:

• Diploma or Degree in any discipline. Additional qualifications in HR and business management would be an added advantage
• At least two years of working experience in a similar capacity and in the manufacturing sector is preferred
• Self-motivated and a good team player with excellent leadership and interpersonal skills
• Possess superior decision-making, problem-solving skills and conflict-management abilities
• Excellent command of written and spoken English and Chinese to liaise with Chinese speaking employees and associates is preferred
• 5 Working Days
• Able to start work immediately or within short notice (preferred)

If interested, please email to us or apply online, enclosing your resume in pdf and stating clearly current and expected salaries.
We regret that only short listed candidates will be notified.

Should be approachable and motivating.

Good managers can also uphold standards, talk honestly to employees about their performance and be able to discipline when needed.

Communication and interpersonal skills are also vital to the success of managers.

might need to act mainly as a project manager when approaching a deadline, or they may need to prioritize their role as a recruiter in response to the creation of new positions due to an expansion.