Job Description:

•Responsible for sales for Aviation Lubricants and Chemicals

•Oversees business development of organization within Asia Pacific Region

•Forecasting and developing sales strategies plans to meet business objectives in terms of revenue and margin.

•Analyze market, industry trend and the competition to identify new sales opportunities for current and future business needs of customers.

•Provide excellent customer service and ensure customer satisfaction to develop long term relationships with key/current/prospective customers.

•Prepare weekly & monthly sales reports of progress and forecasts to internal and external stakeholders.

•Deliver sales presentation to customers.

•Performing pricing analysis and manage stock inventories.

•Lead, train and manage sales team performance to achieve annual sales targets.

•Manage internal and external audit and certification.

•Need to travel to overseas – business trip

•Other ad-hoc duties as assigned.

Requirements:

•Diploma in Sales & Marketing or equivalent

•Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry

•Good selling skills & confident in presenting company’s portfolio

•Presentation Skills

EA PERSONNEL: R1988532

EA LICENCE: 21C0430

What We Offer

Experience the Liebherr Culture and Belief of “One Passion. Many Opportunities.” Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.

The Job

The primary focus of this position is to lead and manage the MRO operations (Pt 145), within the LSI Aerospace division. This position will provide key leadership and accountability for MRO operations and the overall performance of each employee of the department. As a key part of the management team, the MRO Operations Manager will be active in the definition, development and execution of operational policies, top performance, sustained growth and development of MRO activities for Liebherr products and services.

The position holder will be the key focal point for resolution of issues related to MRO operations beyond daily routine; as well as for the development of solutions according to (internal & external) customer requirements. Maintaining and improving overall performance, cost-effective operations and profitability will be the driving factors. This role requires management of requirements, processes, departments and employees, and establishment of solutions and activities to achieve results, based on goals and objectives directed by senior management of the Aerospace division.

What You Can Expect of the Job

• You’ll develop, assist & direct assigned managers to effectively lead department employees in achieving goals and objectives. Establish, maintain and improve operations and performance in line with company targets, and operational expectations to meet customer satisfaction goals.
• You’ll always maintain a safety conscious working environment, to meet or exceed industry and regulatory standards relative to Aerospace MRO operations.
• You’ll develop and implement continuous improvement initiatives (e.g. LEAN) to enhance profitability, productivity and efficiency of LSI MRO operations.
• You’ll implement and operate, in collaboration with other stakeholders (e.g. LSI finance controlling, sales, customer service, GM) tools and methodologies for management of relevant KPI, such as costs, efficiency, performance.
• You’ll develop and implement strategy, programs and initiatives to manage and improve employees’ attendance, knowledge, productivity, working skill sets, performance and retention, e.g. through developmental programs, and training.
• You’ll take a leading role in planning of budget, staff/skill development and related reviews, make recommendations relative to respective operations.
• You’ll oversee the facilities’ heavy mechanical & test equipment to ensure operational up time and minimize disruptions. Conduct risk assessment, make recommendations and implement scheduled maintenance for effective cost management of equipment.
• You’ll participate / assist in vendor negotiations and selection.
• Any other task assigned by the General Manager.

What We Expect of You

• Degree in Mechanical or Aeronautical Engineering (or equivalent) with at least 5 - 7 years with aerospace MRO and/or OEM engineering experience and at least 3 - 5 years of demonstrated leadership track record.
• Good knowledge of processes (production and/or repair), technologies, aircraft components (e.g. pneumatic, hydraulic, heat exchangers, avionics/electronics, composites) and subsystems (e.g. air management, flight control and actuation, landing gear).
• Solid experience in repair and overhaul processes, procedures, technologies. Good understanding of repair station environment operating under relevant regulatory standards (e.g. FAA, EASA, CAAS, CAAC).
• Sufficiently qualified, experienced and eligible for approval by the regulatory authorities.
• Strong analytical skills in examining, assessing and re-engineering operations and procedures, formulating, developing and implementing policies and procedures.
• Commitment to foster a cooperative work environment; lead in conflict avoidance/resolution and mediation skills
• Strong interpersonal and communication skills and demonstrated ability to work effectively with a wide range of stakeholders at various hierarchical levels.
• Practical proficiency in relevant ERP/IT applications, such as MS office suite, BaaN, e-Lirom.
• Required to attend meetings, seminars, exhibitions, customers’ visits, product training and company functions.
• Required to travel in support of business activities.
• Exposed to a combination of normal office and shop environments

Who We Are

Liebherr-Aerospace is a leading European manufacturer and global supplier of Air Management, Flight Control, Actuation and Landing Gear systems as well as Gearboxes. Liebherr-Aerospace’s dedicated regional service centre, Liebherr-Singapore, provides a wide range of support services to the aviation industry in Asia-Pacific.

OVERVIEW

This position will report to the General Manager, Tender Centre, and is part of the Regional Tender Centre Team. He/SheThe role is responsible to lead in the tender process and work in close collaboration with other tender management teams and account owners within SAO region.

KEY RESPONSIBILITIES

• Drive tender business growth, profitability, and sustainability in the SAO region.
• Lead the end-to-end tender process, including RFI, RFQ, RFP, e-Auctions, and spot quotes.
• Prepare high-quality, competitive proposals in collaboration with account owners, tender management teams, and support functions.
• Develop and execute bid strategies and tender frameworks in coordination with key stakeholders to enhance success rates.
• Analyze customer tenders to align pricing, solutions, and requirements effectively.
• Work closely with Air/Ocean cargo divisions for rate negotiation and review.
• Ensure accurate and timely data profiling and records maintenance on platforms like TM Analytics and SharePoint.
• Conduct post-mortem analyses on tenders for continuous improvement and management review.
• Maintain pricing knowledge and collaborate with internal teams to optimize tender processes, reduce costs, and improve win ratios.
• Support the transition to the Implementation team post-award and assist with SOP setup, focusing on rate aspects.
• Provide commercial and technical inputs for tender submissions.
• Participate in internal/external meetings to align on tender management goals.
• Identify opportunities to enhance the Tender Centre’s efficiency and effectiveness.
• Other duties as assigned by management.

PERSONAL QUALITIES

• Goal-oriented and consistently meets targets.
• Highly organized, with strong planning and prioritization skills.
• Independent, resourceful, able to work under pressure and meet deadlines.
• Strong analytical, communication, and interpersonal skills.
• Clear and concise in both written and verbal communication.
• Strong ability to coordinate resources across functional and organizational boundaries, building and using networks, encouraging collaboration across borders and sharing knowledge and expertise.
• Strong business acumen and analytical mindset and ability to conceptualize customer and operational requirements.
• Proactive planner with the ability to drive projects forward.
• Monitors market trends, encourages innovation, and handles change effectively.
• Structured thinker who simplifies complexity into actionable steps.
• Committed to ethical practices and upholding values.

About Our Company

Established for over 30 years, Gan Teck Kar is a well-respected local company in its field with a substantial workforce. We have modern, spacious offices with an excellent canteen and gym provided for our staff.

GTK is looking for dynamic HR manager who can be part of the team here to continue to develop the role and continuously improve our processes and assist in our growth. We are looking for a ‘people person’ who can make a difference in attracting, developing and retaining staff in the in the modern workplace.

Responsibilities

• Lead and manage the full spectrum of HR functions with the help of an HR executive
• Manage full employee lifecycle from onboarding to offboarding including search, selection and retention of the right staff
• Handle work pass applications for new, renewal, cancellation and repatriation of foreign staff
• Highly knowledgeable in current regulations and compliance requirements from the relevant authorities and able to assess impact of changing regulations on the workplace
• Continue to improve and develop the HR function, processes and procedures and also capable of supporting ISO audit requirements
• Responsible for group health insurance scheme and submission of insurance claims
• Source and administer suitable training programmes for employees and apply for training grants
• Manage employee relations and welfare plus monitor external issues
• Responsible for all mandatory HR surveys and reports
• Organize staff recreational events and team bonding activities
• Undertake any ad hoc duties as assigned by the Management team

Requirements:

• Diploma / Degree in Human Resource Management preferred
• Minimum 3 years of relevant managerial experience, ASEAN/international expertise an advantage
• Personal qualities will be important; high integrity, excellent interpersonal and communication skills, proactive practical problem solving and a team player
• Able to handle sensitive and confidential information
• Proficient in Microsoft Office Suite

• The Aseptic Operations leads all compounding and sterile fill activities. The role is also responsible for secondary packing of final finished goods.

• Ensuring safe work environments, enforcing operational discipline, and monitoring aseptic behaviors.

• Efficiently utilize tools and metrics (KPI’s) to monitor staff productivity, deliverables, timelines, and quality of work product to adjust staffing levels and operational processes as needed to ensure operational effectiveness.

• Support investigations, own CAPAs, and drive continuous improvements throughout operations.

• Responsible for developing staffs’ performance goals, maintaining positive employee morale and relations and managing paid time off

• Understanding of the importance/impact of cGMP standards.

• Responsible for handling disciplinary actions and/or Performance Improvement Plans, terminations, escalating complex employee issues to their manager or human resources and ensuring a fair and consistent approach with all team members.

• Identifying potential process/product improvements and working collectively with cross-functional teams to implement process/procedure updates.

• Demonstrates strong industry knowledge and comprehensive understanding of business processes.

• Demonstrates technical/functional expertise in applicable discipline and acquires knowledge in related disciplines.

• Utilize industry technical/functional experience to help develop standard operating procedures.

REQUIREMENTS:

• Able to establish robust processes, develop performance standards, track performance through fact driven exercises, and implement solutions to drive continuous process improvements.

• Demonstrates skills to solve complex problems in highly regulated environments.

• Previous experience working with auditors, inspectors, and regulatory agencies.

• Able to articulate difficult and complex situations in a comprehensive and succinct manner utilizing professional tools, and deliberate facts.

• Ability to drive a culture of partnership and accountability.

EDUCATION & EXPERIENCE :

• Minimum of a Bachelor Degree in a life science, pharmacy, or engineering discipline required. Advanced degree/certification preferred. It will be an advantage to the candidate if he/she is a registered pharmacist in Singapore.

• 5-8 years manufacturing or engineering experience, preferably in sterile manufacturing and a good understanding of quality and compliance standards of various agencies, including US-FDA, European EMA and China NPMA.

• 3-5 years management experience; with no fewer than 20 direct/indirect reports.

• Proven effective verbal and written communication skills

• Experience working with SAP, QMS such as TrackWise

Manage one or more outlets

Ensure monthly target is achieved

Liaise with other staff members to ensure cleanliness, maintenance and service standards are upheld

Lead and motivate a team of consultants / beauticians to maximize sales through maintaining excellent service and retail standards to achieve customer service and sales goals

Maintain good relationship with customers and ensure customers appointments are scheduled smoothly.

Good management & communications interpersonal skills

Salary Range (Mandatory):

$3000- $5000 + Attractive Commission + Bonus (Total income: $5000-10000)

At least 3 year(s) of working experience

Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients

Able to work on weekends and public holidays

Energetic, sales driven, self-motivated & independent

Candidate possessing a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Others, Personal Services or equivalent is a plus

Preferably Managers specializing in Personal Care/Beauty/Fitness Service or equivalent.

Responsibilities

1. Work effectively with Operations and Maintenance staff from the Lines as well as other engineering departments to investigate defects. To develop methods, propose modifications and improve maintenance strategies to rectify them.

2. Analyze and trend condition monitoring and defect data to identify reliability concerns. To develop methods, propose modifications and improve maintenance strategies to overcome them.

3. Draft technical work instructions for preventive and corrective maintenance activities.

4. Identify and implement cost-effective technologies to enhance the RTS Signaling, Communication & Control System performance.

5. Support LTA and RTSO projects in reviewing project design specifications and ensure their adequacy for the safety, reliability, maintainability and operability. To provide

other engineering support to the projects, as required.

6. Work in STRC Tuas, Singapore

Qualifications & Work Experience

1. Degree in Electrical & Electronics Engineering or equivalent from recognized institution

2. Previous Railway System experience would be advantageous

Responsibilities:

• Report to Project Director on project management, site management, and risk control to achieve project goals.
• Handle construction planning, scheduling, baseline programs, and coordinate with consultants, contractors, and suppliers.
• Monitor project schedules and report progress according to the baseline program.
• Assist PD in preparing project reports (e.g., monthly reports, VO management, EOT assessments).
• Liaise with clients, authorities, consultants, subcontractors, and suppliers on project matters, providing technical and non-technical solutions.
• Conduct technical reviews to ensure contractual compliance and timely completion.
• Support the Contracts Department with tenders, including drawings, method statements, proposals, and claims preparation.
• Attend meetings with clients, consultants, and contractors to ensure progress remains on schedule.
• Oversee quality control, safety, and EHS practices on-site, identifying high-risk activities and approving method statements.
• Undertake additional duties as assigned by management.

Requirements:

• Diploma and above in Civil Engineering or equivalents.
• Minimum of 5 years of relevant working experience.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Would you like to do the opening of our Mama Shelter Zurich?

THE MISSION?

Mama does not compromise with cleanliness and hygiene!

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the Manager’s role will require, but not be limited to the following key functions:

* Planning/Scheduling

* Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

* Revew the master programme and other reports to ensure timeline is met

* Secure resources, suppliers, product for the Client as required

* Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

* Risk Management

* Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

* Identify Health and Safety issues and to report as per procedure

* Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

* People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

* Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

* Contract Management • Negotiate and convert contracts as required by the project

* Oversee the award of contracts and ensure the client is adequately protected

* Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

* Provide regular and accurate reporting on the project progress, costs and quality

* Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

* Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

* Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

* Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

* Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

* Actively seek and implement strategies to improve the client’s position in regard to return and value

* Identity and resolve disputes quickly and reasonably

* Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

* Reporting

* Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

* Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

* Electrical & Electronics Engineering qualification with minimum 12 -15 years relevant experience

* Master Degree in Electrical, Electronics, Power system in the relevant field in the power & construction industry

* Minimum 10-12 years’ project management experience, including minimum of 8 years’ experience in Singapore.

* Contract administration experience

* Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

* Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA integration and smart components.

* Experience working in construction & industrial design firms

* Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

* Assess and resolve site planning and coordination issues

* Apply quality management principles and processes

* Possess a keen eye on detail to deliver the highest quality of standard

* Apply risk assessment and management principles and processes

* A capacity to communicate professionally and confidently with a diverse range of people at all levels

* Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

* Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

* Ability to work with limited supervision

* Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Work includes:

• meeting with clients virtually or during sales visits
• demonstrating and presenting products
• establishing new business
• maintaining accurate records
• attending trade exhibitions, conferences and meetings
• reviewing sales performance
• negotiating contracts and packages
• working towards monthly or annual targets.

Key skills for sales supervisor

• Self-motivated and driven by targets
• Resilience
• Strong communication skills – including both verbal and written
• The ability to influence and negotiate with others
• Commercial awareness

Oversee operations and maintenance of waste-to-energy facilities.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of service

Planning and co-ordination with main contractor and sub-contractor

- Arrange and co-ordination for fabrication and installation of steel structural

- Arrange and co-ordination of manpower for fabrication and installation

- Preparation Mathod Statement, risk accessment and safe work procedure

- willing to learn & positive mindset

- Please email resume to [email protected]

Job Description:

• Oversee accurate inventory control, conduct regular checks, and implement measures to minimize shrinkage.
• Lead , train and supervise warehouse staff, fostering a positive and productive work environment.
• Manage shipping, receiving and distribution operations, coordinating with transportation services.
• Develop and implement procedures to maximise operational efficiency and productivity.
• Ensure compliance with safety regulations and implement standards to maintain a safe working environment.
• Monitor performance metrics, prepare reports and present findings to management for continuous improvement.
• Assist in budget preparation and monitor financial performance to minimize operational costs.
• Ensure Standard Operating Procedures (SOP) and KPIs are met and compliance with customers requirements and company guidelines.
• Analyze reports and implement improvements based on findings for delivery schedule, packing etc.
• Ensure team output and documentation are accurate and timely.

Job Requirements:

• Bachelor's Degree in logistics, supply chain management or related field preferred.
• Strong leadership, organizational and communication skills.Proficiency in warehouse management software,Microsoft Office Suite and possess data analytical skills.
• In-depth understanding of warehouse operations, inventory management and safety regulations.
• Possess strong problem solving and people management skills.
• Meticulous and adaptable, with keen eye for detail and quick wit.
• Dedicated, disciplined, responsible and full of intergrity.
• Skilles in prioritizing tasks and meeting tight deadlines.
• Able to adhere to company guidelines and make decisions accordingly.
• 5.5 work week (Mon-Fri:0830am-1730pm , Sat:0830am-1230pm)
• Only Singaporean and SPR need to apply.

Job Responsibilities:

• Maintain the company’s specialist equipment
• Control the movement of the company’s equipment
• Research and development of equipment to improve the company’s pool of specialist equipment
• Liaison with equipment suppliers
• Ensure compliance to Company’s IMS process and procedures
• Ensure OSH risk assessments and EMS impact & aspect register are conducted and implemented in company operations

Prerequisites:

• Proficient in English writing and speaking
• Good technical experience and skillsets
• Willing to work with workers of different nationalities
• Degree in Mechanical Engineering or Civil Engineering
• With at least 5 years of experience

Job descriptio:

• Greet and assist customers
• Respond to customer inquiries and complaints
• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods
• Inventory stock and reorder when necessary
• Instruct staff on how to handle difficult or complicated sales
• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
• Formulate pricing policies and accuracy
• Attend trade shows to identify new products and services
• Coach, counsel, recruit, train and discipline employees

We are seeking a talented communications professional to join the Corporate Communications Division. In this role, you will play a key role in branding, media relations, social media and internal communications. Collaborating with various stakeholders, you will promote the capabilities of CPG Consultants to build brand awareness and reputation across the region.

Key Duties & Responsibilities

• Provide brand strategy, support and assistance
• Maintain corporate website
• Plan and execute media strategies and initiatives
• Draft media releases, speeches, letters and announcements
• Collaborate with team members on communications initiatives, announcements, campaigns and projects
• Draft content for social media platforms (Facebook, LinkedIn etc.)
• Conduct media monitoring
• Assist in coordinating corporate and media events
• Contribute to the development of organisational collaterals
• Implement and develop corporate culture initiatives and activities
• Emcee at public forums, staff functions and corporate events
• Manage crisis communications and provide support
• Source and procure corporate gifts
• Perform ad-hoc duties as required

Requirements:

• Bachelor’s degree in Communications, Marketing, Journalism, or a related discipline
• Minimum 3 years of experience for the Senior Executive position and minimum 5 years of experience for the Assistant Manager position
• B2B experience preferred; agency experience is a plus
• Bilingual with excellent communication and interpersonal skills
• Passionate and have a flair in creating thought leadership content that engages the target audience
• Strong proofreading and writing skills
• Good project management skills and able to prioritise and multi-task in a fast-paced environment
• Ability to think on your feet and work well both independently and collaboratively
• Strong relationship-building skills with cross-functional teams
• Proficiency in design software (e.g., Photoshop, Adobe Illustrator) is an advantage
• Attention to detail in design and content

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Objectives of the position:

This role involves Customer Quality Support for LAP’s product distribution, addressing customer feedback and product quality requirements/issues. The person in this position will be responsible for handling customer feedback or requirements, such as complaints, test data, and other technical information as requested. This includes necessary communication with all stakeholders (Customer, Supplier, Customer Service, Production Planning, Supplier Management, Logistics).

Knowledge in cable testing or Electrical & Electronic (E&E) product testing, along with an understanding of technical specifications, will be required to comprehend customer complaints (both technical and logistical) and provide appropriate advice for resolution.

Key Responsibilities:

Manage Customer Complaint Processes

• Acknowledge the complaint
• Update the complaint in SAP & Customer complaint log
• Track the complaint & close the complaint once actions are completed
• Summarize complaints for monthly reporting (LOS & Q-reporting)
• Properly handle customers' needs by providing accurate and timely information on inquiries related to cable standards, test reports and complaint handling

Track Supplier Quality

• Conduct incoming inspections when required or prompted by customer complaints
• Update results in the SAP system and release inspected lots according to the defined usage decision
• Generate Supplier Corrective Action Requests (CAR) and track corrective actions by liaising with the supplier

Compliance with Standards

• Familiarize with and comply with international cable testing standards and procedures
• Contribute to achieving company and department KPIs through due diligence, duty of care, and personal accountability for quality assurance in all tasks

Liase with Stakeholders

• Effectively close customer complaints by liaising with relevant stakeholders

Maintain Records

• Maintain records in SAP and other relevant records

Operate Laboratory Test Equipment

• Operate laboratory test equipment when required for the validation of complaints

Assist with Customer Technical Enquiries

• Assist with product test reports, RoHS, REACH, and CE inquiries

General Assistance

• Assist in other day-to-day activities related to the QA department as assigned by your superior

Skills & Qualification:

• Min. Diploma in Engineering (Electronics / Electrical) or equivalent
• Min. 1 year of experience in electrical / electronic product testing and qualification
• Knowledge in ISO 9001: 2015 QMS standard will be added advantage
• To be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).
• Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage
• Good written and communication skills in English
• Good customer handling skills and able to communicate to all levels in the organization
• Proficient in Microsoft Words, Excel & Power point
• Addresses present issues immediately and independently
• Possess self-confident and willing to share opinions and expertise in discussions
• Anticipate potential problems and takes action to avoid crisis
• Provide support to colleague in the Department and work as a team to achieve Department goals and targets

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.