Responsibilities

• Monitor and evaluate the quality of channel operations processes to ensure compliance with organizational standards and guidelines. This includes performing sample checks on contact centre agents’ email response to citizens.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the team lead to identify root causes of process inefficiencies and implement corrective actions.
• Provide regular training and guidance to the operations team on quality standards and best practices.

Requirements

• Diploma or Bachelor’s degree in Quality Management, Business, or a related field.
• Minimum of 3 years of experience in quality assurance, preferably in a channel or operations environment.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

whatsapp: 85986715

singaporean,PR can apply

Daily cosmetic raw material production platform: quality director

Location: Johor Bahru, Malaysia

Recruitment Position： Quality Director

Job Responsibilities

1 review and approve all appropriate quality-related documents;

2 Releasing or rejecting all APIs. Releasing or rejecting intermediates for use outside the control of the manufacturing company;

3 Establishing a system to release or reject raw materials, intermediates, packaging and labelling materials;

4 Making sure that critical deviations are investigated and resolved;

5 Approving all specifications and master production instructions;

6 Approving all procedures impacting the quality of intermediates or APIs;

7 Making sure that internal audits (self-inspections) are performed;

8 Approving intermediate and API contract manufacturers;

9 Approving changes that potentially impact intermediate or API quality;

10 Reviewing and approving validation protocols and reports;

11 Making sure that quality related complaints are investigated and resolved;

12 Making sure that effective systems are used for maintaining and calibrating critical equipment;

13 Making sure that materials are appropriately tested and the results are reported;

14 Making sure that there is stability data to support retest or expiry dates and storage conditions on APIs and/or intermediates where appropriate;

15 Performing product quality reviews.

Job Requirements

1 University or academic degree in chemistry, biology, pharmacy or equivalent.

2 Proficient in English required.

3 Minimum of 7 years’ experience in pharmaceutical factory, in Manufacturing, and QA Manager for 5 Years at least; with a thorough knowledge in chemistry, pharmacy and/or biotechnology.

4 Familiar with ICH Q7 guidelines and have accepted FDA, EDQM audit experience.

5 Profound experience leading sophisticated quality organizations in a diverse global matrix environment，Ability to speak up and to take Quality decisions during challenging situation.

6 Strong leadership skills with excellent interpersonal, communication abilities.

7. can speak simple chinese and english

Salary: $10000-$15000 singapore dollar

Jie Shun Jia | EA License No.: 24C2410 | EA Registration No.: R24124440 (FENG YINGJIE)

Regulatory Affairs and Quality Assurance Intern

We're seeking a detail-oriented and organized individual to support our Regulatory Affairs and Quality Assurance (RAQA) team.

We are looking for an intern who can begin in May/Jun 2025, and can commit for at least 4 months.

Key Responsibilities

- Maintain and update regulatory documentation and records for submissions

- Ensure regulatory databases are current and compliant with regulatory requirements

- Compile and maintain post-market vigilance documentation

- Assist in CAPA investigations for customer complaints, non-compliance, and audit findings

- Implement corrective actions as needed

- Maintain QMS documentation and records

- Provide support for ad-hoc tasks and projects

Ideal Candidate

- Open to uni undergrad students from all faculties

- Strong interest in regulatory affairs and quality assurance

- Ability to work in a detail-oriented and organized manner

If you're eager to learn and contribute to our RAQA team, we encourage you to apply!

9 months contract

Salary: $4000-$5000

Location: Tuas (pickup islandwide)

Working hours: Mon-Fri, 9-5pm

Responsibilities:

• Lead the Supplier Quality team in the manager's or supervisor's absence.
• Ensure compliance with policies and oversee Supplier Quality programs.
• Monitor and verify that incoming materials meet company standards and policies.
• Manage material nonconformity investigations with cross-functional teams.
• Serve as the primary contact for supplier qualifications, audits, and related documentation.
• Prepare, maintain, and review GMP documentation, including Quality Technical Agreements.
• Coordinate supplier quality issues, audits, and follow-up actions.
• Support global supplier quality initiatives and site improvement projects.
• Oversee incoming material inspections, raw material checks, and release processes.
• Analyze performance metrics for Supplier Quality Management and CAPA systems.
• Provide QA oversight for materials reduced testing programs and generate quality metrics reports.
• Lead and coordinate cross-functional teams and projects as needed.
• Support regulatory inspections without disrupting daily operations.
• Assist in guiding and developing team members, ensuring training and competency.
• Promote workplace safety and maintain high customer satisfaction by managing relationships effectively.
• Perform other tasks as assigned by the Supplier Quality Supervisor.

Requirements:

• Min. Diploma
• Preferably someone with knowledge of GMP, CAPA

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Our client is a global leader in the pharmaceutical industry, dedicated to improving health and well-being through innovative medicines and healthcare solutions.

They seek a Regional Quality Operations Specialist in Singapore to join the Quality Assurance team in ensuring quality compliance with regulatory standards and upholding high-quality pharmaceutical, medical devices guidelines and requirements.

Key Points:

• New headcount with growing, reputable pharma MNC
• 5-day work in CDB area with hybrid work arrangements, near MRT
• Overseas travelling opportunities with attractive salary and perks

Responsibilities:

Uphold quality standards and activities of regional external/contract manufacturing organisations, ensure adherence to relevant international regulations, guidelines and industry practises alongside company compliance requirements.

• Quality oversight of Contract/External Manufacturers (CMO/EMO)/3rd party logistics providers, collaborate with internal teams to review CMO/EMO’s activities and performance such as OOS/NCR/ Deviation and CAPA, Change Control and routine stability testing monitoring, on time and in compliance to GMP and applicable standards
• Quality oversight of our product portfolio; ensuring the necessary quality activities, assessments, and monitoring are being effectively conducted by network of manufacturing and distribution partners
• Ensure complaints are managed and resolved according to compliance requirements of regulations and SOPs within the required timeframes
• Handle product release process from batch receipt, while minimizing recall incidences or critical product quality issues
• Manage change control processes, and action on individual change controls within the defined target dates and in compliance to GMP and iNova SOPs
• Manage individual deviations, NCR & CAPA processes, and action on them in compliance with GMP and organization SOPs, and align timeframes to business needs, to minimise recall incidences or critical product quality issues
• Prepare, review &/or authorise Quality documents and procedures as defined e.g., SOPs, WIs, forms, PQR, Deviation and Quality investigation reports
• Maintain and manage Quality Management System (QMS) e.g., Change Control, Deviations & CAPA, Customer Complaints, including associated Metrics as part of performance monitoring
• Support due diligence checks for new external contract manufacturers, new products; support internal and external audits as required
• Support the maintenance and improvement of the quality system.

Requirements:

• Bachelor's degree in a Chemistry, Pharmacy, or a related discipline; preferred Science or Engineering.
• Minimum of 5 years of experience in pharmaceutical or medical device industry, including 3 years in relevant regional quality assurance roles.
• Experienced in Quality Assurance, especially with experience managing overseas EMO/CMO/third party manufacturing experience is highly preferred.
• Strong GMP, Computer system validation, deviation management, CAPA, change control and documentation management in pharmaceutical / medical device MNC environment.
• Demonstrate pro-activeness to drive results even amidst crises and ambiguity, thriving in fast-paced and dynamic environments.
• Successful proven track records of implementing continuous improvement projects with regional teams to enhance overall business operations.
• Possess strong cross-functional collaboration skills and adept stakeholder management capabilities. Skilled in building and maintaining relationships at all levels, both internally and externally.

NOTE: Position title may change based on candidate's experience, qualifications, and company structure at time of offer. This is to ensure alignment with candidate and organizational needs.

The selection process involves careful consideration, and only shortlisted candidates will be contacted. We extend our gratitude to all applicants for their interest and effort in applying.

Principal Consultant: Amber Chen | Registration Number: R22108633 | EA License Number: R1110404

Job Description

• Industry/ Organization Type: Education
• Position Title: Quality Assurance Executive
• Working Location: Seletar
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary (Up to $5,000) + AWS
• Duration: Permanent

Key Responsibilities

• Support the Manager in performing audits to ensure adherence to standards, including those under the Private Education Act, Private Education Regulations, EduTrust Certification Scheme, and Enhanced Registration Framework.
• Evaluate audit data to pinpoint performance discrepancies, observe trends, and assess process efficiency for ongoing enhancement.
• Work alongside departments to grasp relevant frameworks, organizational policies, and procedures, and suggest modifications.
• Discover opportunities for refining audit and/ or assessment processes.
• Other tasks as necessary.

APPLY NOW!!!

• Proficient in audit management, data analysis, quality assurance, and internal controls.
• Experience in Quality Assurance within a Private Education Institution (PEI) is an added advantage
• Familiarity with the Private Education Act, Enhanced Registration Framework, EduTrust Certification Scheme, and related standards is preferred.
• Excellent problem-solving, communication, and interpersonal abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71571 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Education
• Position Title: Quality Assurance Executive
• Working Location: Seletar
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary (Up to $5,000) + AWS
• Duration: Permanent

Key Responsibilities

• Support the Manager in performing audits to ensure adherence to standards, including those under the Private Education Act, Private Education Regulations, EduTrust Certification Scheme, and Enhanced Registration Framework.
• Evaluate audit data to pinpoint performance discrepancies, observe trends, and assess process efficiency for ongoing enhancement.
• Work alongside departments to grasp relevant frameworks, organizational policies, and procedures, and suggest modifications.
• Discover opportunities for refining audit and/ or assessment processes.
• Other tasks as necessary.

APPLY NOW!!!

• Proficient in audit management, data analysis, quality assurance, and internal controls.
• Experience in Quality Assurance within a Private Education Institution (PEI) is an added advantage
• Familiarity with the Private Education Act, Enhanced Registration Framework, EduTrust Certification Scheme, and related standards is preferred.
• Excellent problem-solving, communication, and interpersonal abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71571 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who are we?

We are the University of Cambridge research centre in Singapore called Cambridge CARES, sponsored by the NRF CREATE program CAM.CREATE. Health-driven design for cities (HD4) is a collaborative research programme between the University of Cambridge, Nanyang Technological University and National University Singapore within Cambridge CARES.

HD4 sits at the heart of Singapore’s global research and development hub and paves the way for a sustainable and healthy city. It will undertake research in the following key areas: characterising the features of the environment that potentially impact health in Singapore; understanding the links between environmental factors, individual behaviour and health outcomes; observing the impact of environmental change on health in Singapore; simulating the impact of potential changes on the health of Singaporeans; and working with government agencies to co-develop data-rich public health tools.

The scientific techniques, technologies, tools and most importantly the knowledge gained through the programme will create a comprehensive systems view of how the urban environment affects population health in Singapore. The programme will train and enrich the talent pool of the next generation of researchers, and benefit from local and international expertise and an innovative interdisciplinary research ecosystem. It will provide the basis for a data-rich public health framework, supporting the development of a healthy Singapore.

Who are we looking for?

We are seeking a highly skilled and motivated Air Quality Modeller to join HD4. Working collaboratively with a team of population health scientists, geospatial scientists, and data engineers the post holder will lead on building various emission inventories and air quality models for Singapore which incorporate the various air pollution sources in the country and allow for linkage with the geolocations of participants of the Singapore 100K cohort (SG100K), including some geo-located behavioural data. The models will also be set-up and used subsequent scenario modelling to estimate the impact of interventions on air quality and health and disentangle the various sources through source apportionment. This role requires a multi-skilled individual that can work independently and collaboratively in a multidisciplinary team environment.

Key Responsibilities:

• Collaboration: Work closely with researchers to understand the data needs of the programme and contribute to the design of scientifically robust and policy relevant models linking emission inventories to air quality models and spatially and temporally assigning exposures for human participants in subsequent epidemiological analyses and health impact assessments.
• Data, identification, production, and assembly: Collaborate with team and external scientists, national and local organizations, and conduct independent literature reviews to produce and synthesise the required data sources with high temporal and spatial resolution and to link data across various sources.
• Data verification validation: Identify and use various primary collected data and published secondary data from peer-reviewed and grey literature to verify and validate produced emission and air quality model outputs. Ensure model robustness through cross-checking, calibration, and validation through multiple iterations.
• Model building: Build operational and validated air quality models and link their outputs to human participants in static (e.g. at home address) and dynamic exposure (assigning exposures to other locations outside the residential address only e.g. while travelling) assignment for diverse population groups.
• Support: Provide technical support and training to researchers.
• Documentation: Create and maintain comprehensive documentation for model development, verification, and validation. Support project reporting and paper writing and submission to peer-reviewed journals.
• Innovation: Stay updated with the latest advancements in emissions and air quality modelling, and exposure assignment, to incorporate new technologies and methodologies.
• What skills will you need?
• Education: PhD degree in a relevant field.
• Experience: Proven experience in emissions and air quality modelling and validation.
• Technical Skills:

1. Expertise in emissions modelling
2. Expertise in air quality modelling and air pollution dispersion models such as ADMS-Urban and assigning exposures to other locations outside the residential address only
3. Expertise in geographical exposure assignment including for data with high temporal and spatial resolution
4. Practical experience of model building, verification, calibration, and validation
5. Understanding of health effects and health impact assessment methods
6. Proficiency with spatial analysis tools, databases, and libraries (e.g., ArcGIS, QGIS, PostGIS) and programming languages (e.g., Python, R) for GIS applications
7. Proficiency in programming languages such as R, more advanced coding e.g. C++ or Java would be an advantage
8. Knowledge of and interest in the study of air pollution’s health effects and its methodological challenges

• Communication: Excellent verbal and written communication skills in English, with the ability to convey complex scientific concepts to both technical and non-technical audiences.
• Research Methodology & Critical Thinking: Strong foundation in research methodology, critical thinking, and problem-solving abilities
• Proficiency in Office & Collaboration Tools: Strong skills in Microsoft Office applications (e.g., Excel, Word, PowerPoint) and familiarity with collaboration tools (e.g., Teams, Slack, SharePoint, GitHub).
• Independent & Collaborative Work: Ability to work independently on complex research tasks while effectively collaborating with multidisciplinary teams across multiple institutions and projects.
• Ethical Research Practices: Commitment to maintaining high ethical standards in research, including data integrity and responsible conduct.

Preferred Qualifications:

• Publication & Presentation Experience: Experience in publishing research in peer-reviewed journals and presenting findings at conferences or academic settings.
• Database Management: Experience with database management systems and data warehousing, including the ability to handle large datasets.
• Knowledge of software development methodologies and best practices.
• Familiarity with remote sensing and GPS technologies.
• Experience working with sensitive (e.g., personally identifiable) data.
• Experience or exposure to environmental epidemiological studies.

What can we offer you?

• A stimulating working-environment with friendly, highly motivated colleagues.
• Opportunities to develop and implement new ideas in a creative environment.
• A competitive salary in line with your skills and experience.
• A comprehensive medical insurance cover as part of your employment.
• Opportunity to work as part of a world-leading scientific research programme.

Please note this post is mainly based in the CREATE Tower at NUS University Town, Singapore.

How to apply?

Please apply by uploading your CV and academic transcript to https://jobs.employmenthero.com/jobs/cambridge-cares-air-quality-modeller-ai-researcher-for-hd4-hk-jw-7h79g.

If you have any questions, please feel free to reach out to the HR team at [email protected].

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

Responsibilities

• Responsible for the quality management of machined products to ensure that product quality
• Ensuring that our internal management systems are well defined and relevant in meeting international standards and customer requirements.
• Lead and monitor the QMS incl. ISO9001 & ISO 14001 quality system certification and promote continuous improvement.
• Lead the quality team to implement quality inspection and control and manage non-conforming products.
• Participate in supplier evaluation and management to ensure the quality of raw materials and purchased parts.

Requirement

• Minimum Bachelor Degree in Mechanical or Industrial Engineering
• At least 7 years of quality management experience in the machining industry
• Proficient in using office software and mintab statistical analysis software, and possessing Six Sigma quality management knowledge and skills, e.g. SPC tools & 8D reports.
• Strong knowledge and experience in leading ISO9001 & ISO 14001 quality system certification.
• Proficiency in English and Chinese, with the ability to communicate effectively with stakeholders in China.

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (separate living arrangements provided, includes four round-trip tickets to Singapore annually)

• Well Established Company
• Basic $ 2700 to $ 3500 + AWS + VB
• No Experience Welcome – Training will be provided
• Working Location: Tuas, Singapore (Company Transport Provided)
• Normal Working Hours (Monday - Friday)

Job Responsibilities:

• Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out incoming process inspection
• Authorise the rejection of parts if found unsatisfactory
• Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers
• Perform factory routine test and check of switchboards completed in the workshop
• Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints
• Maintain good housekeeping in the QA department
• Observe and adhere to safety rules during the performance of every task
• Initiate, recommend, or provide solutions to problem detected
• Control further processing and delivery of non-Conforming products until the deficiency has been corrected
• Follow the procedures of Quality Management System for effective implementation and control
• Carry out other responsibilities as and when assigned by the superiors

Requirements:

• Diploma in Electrical Engineering or equivalent
• Training will be provided for candidate without / with less experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

RESPONSIBILITIES

• Define and implement QA strategies, test plans, and test cases for web applications.
• Lead and mentor a team of QA engineers, fostering collaboration with cross-functional teams.
• Oversee all testing phases, including functional, integration, regression, performance, and security.
• Implement automation frameworks and optimize testing tools for continuous testing.
• Manage defect tracking, root cause analysis, and resolution to ensure seamless delivery.
• Ensure compliance with security, accessibility, and regulatory standards for web platforms.

• Bachelor's degree in computer science or equivalent.
• Minimum 5 years' experience of working experience in software testing and 2 years in leadership role
• Proficiency with QA tools (e.g., Selenium, JIRA, Postman) and automation frameworks (e.g., Katalon Studio, pCloudy).
• Familiarity with Agile and Scrum methodologies, along with scripting or programming languages (e.g., Python, JavaScript).
• Experience with performance testing tools (e.g., JMeter, LoadRunner) and end-to-end QA for complex web applications.
• Strong leadership, problem-solving, and communication skills

Our client is an MNC specializing in advanced sheet metal fabricators with a focus on precision engineering and a precision machining service provider based in Singapore.

Job Highlights:

• Basic Up to $4000
• Working Location: Tuas (walking distance from MRT)
• Working days: 5 days (Mon-Fri) - Office Hours

Job responsibilities:

• Oversee in-progress and final product inspections.
• Approve first article submissions and ensure compliance with customer requirements.
• Monitor and improve quality standards continuously.
• Resolve quality issues with internal teams and external partners.
• Supervise and ensure proper calibration of measuring equipment.
• Review on non-conformances & approve disposition actions.
• Prepare 8D reports to address quality issues.
• Provide regular quality reviews and training sessions.
• Support product and process development for First Article Product.
• Assist in maintaining ISO compliance, including reports and follow-ups.

Job Requirements:

• Minimum Diploma in Mechanical, Manufacturing, or related Engineering field, or equivalent.
• At least 3 years of relevant experience is required for this role.
• Knowledge of measuring and statistical techniques.
• Familiarity with CMM machines.
• Ability to lead a team of quality operators.
• Class 3 driving license is a plus.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

**We regret to inform that only shortlisted candidates will be informed.**

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number:18C9027

Key Responsibilities :

• To provide operational support for the Digital Ops Support, which includes:
• Collaborate with the product team (developers, product owner, designer, etc.) to handle product development, release management, infrastructure provisioning and deployment during the implementation
• Work closely with product development team to develop and release the requested features
• Work closely with Security Architect to integrate security best practices
• Identify and resolve environment automation problems in a timely fashion
• Post implementations provide handover the Digital Ops team
• Develop and maintain design and troubleshooting documentation in confluence
• Proactively identify areas of improvement and propose solutions.
• Design,develop and maintain robust testing environments, frameworks and plans for the whole range of functional and non-functional testing.
• Develop and manage testing plans for products in a collaborative, multi-function team environment.
• Advise on Quality Engineering practices and workflow.
• Provide execution and strategic oversight for testing plans and methods across the full life cycle from requirements gathering to development to delivery.
• Lead and direct team to identify blind spots, triage problems and take corrective actions.
• Elicit performance feedback regularly from end-users.

Qualification: Bachelor Degree in Computer Science/Computer Engineering or equivalent

Technical Skills

• Manual Testing: This is a mandatory requirement, with a minimum of 3 years of experience expected.
• Automation Testing: While not mandatory, it is considered a good-to-have skill, with at least 2 years of experience preferred.
• Performance Testing: This is also a good-to-have skill, with a minimum of 2 years of experience desired.
• Other Skills: Familiarity with Agile/Scrum methodologies, ITIL practices, and CI/CD processes is a good-to-have requirement, with 1 year of relevant experience preferred.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

JOB SUMMARY

• Lead and drive end to end Data Quality Issue Management and Resolution across CIB and downstream functions. Partner with business and functions to identify, risk assess, solution and prioritize remediation of data quality issues impacting the business and functions.

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Group's and CIB’s business strategy and model as appropriate to data quality and issue management. In particular, the Group’s data strategy and associated programs and processes.

Business

• Identify linkages between data issues arising from the CIB business and the downstream impacts of these data issues. Understand the impact that Data Quality has on the business outcomes in particular ROTE, risk profile and cost targets.

Processes

• Establish a global Issue Management and Resolution process to ensure comprehensive identification, logging, triaging, risk assessment, solutioning and remediation of data quality issues end to end across CIB and supporting functions. Operate this process in a global context, working across global systems and processes, partnering with all impacted stakeholders. Ensure buy-in from all stakeholders to adopt the standard practices required of the process. Establish a mechanism for reporting on progress of issue management, defining and implementing key measurements and metrics. Drive efficiencies in this process by actively seeking feedback from process stakeholders and implementing process improvements. Work with stakeholders to ensure tooling to support the process is fit for purpose and drives process efficiency.

People & Talent

• Lead through example by building appropriate culture and values. Set the appropriate tone and expectations from stakeholders team and work in collaboration with risk and control partners. Ensure adequate training is provided to stakeholders where prevailing issue management processes and tooling are required to be used.

Risk Management

• Apply group standard risk assessment frameworks and methodologies to accurately risk assess data quality issues arising from the issue management processes. Build in a dynamic assessment process to account for new information relating to issues. Ensure risk is escalated appropriately and accurately to the relevant forums not limited to Non-Financial Risk Committees.

Governance

• Provide ongoing oversight and assurance of the issues management processes, leveraging existing governance structures to report issues and breaches of process.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the CIB Issue Management and Resolution process] to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• CIB business
• CIB COO teams
• CIO teams
• Chief Data Office
• Compliance
• Risk
• Finance

Other Responsibilities

• Wider Data Management and Data Governance activities relevant to the CIB data agenda as required.

Our Ideal Candidate

• Bachelor’s degree in data management, finance, or a related field; advanced degree preferred.
• 12+ years of Proven experience within the banking or financial services industry.
• Experience in data quality management
• Strong understanding of data governance frameworks and regulatory requirements in banking.

Role Specific Competencies

• Data Quality Management
• Data Governance
• FM Process and Systems
• Client Data Process and Systems
• Accounting and Risk Concepts
• Change Management
• Operational Process Change

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description

1. Maintain, monitor the implementation & update of relevant audit programs
2. Provide technical advice & support various departments
3. Conduct compliance inspections in production floor & warehouse, identifying key areas for improvements and advice corrective actions
4. Perform QA inspections for incoming/outgoing cargoes based on compliance requirements
5. Coordinate with suppliers to resolve non-conformances
6. Provide in-house training on compliance etc for various departments

Job Requirement

• Diploma in Food Science/Food Technology or related disciplines
• Strong knowledge in food safety, well verse in GMP/GWP
• Strong analytical & problem solving skills
• Excellent interpersonal & communication skills

* Cleaning service

* Location: Changi Airport

* 5.5days

* 8:30am - 5:30pm

Job Description:

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Job Requirement:

• Possess a minimum Diploma/Degree in a relevant field of study and be open to training.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Associate I, Quality Control Lab – AS&T you are responsible in planning and establishing robust and effective laboratory systems, state of art equipment/technologies to support the product/method lifecycles. Maintaining laboratory compliance standards to be inspection ready. Drive and promote a continuous improvement culture to improve the quality and efficiency of QC workflow and processes in our Tuas facilities. In this role, a typical day will include:

Responsibilities

• Subject matter expert (SME) for the lifecycle of analytical/microbiological test methods:
  Manage and maintain the lifecycle of analytical and/or microbiological test methods, including method validation, method verification, method transfer, method troubleshooting & improvement, method performance periodic review.
  Develop/draft and execute protocols for method validation, verification, transfer and improvement within project timeline and budget. Create or update test procedure and data sheet. Coordinate and complete change requests.
  Perform data trending and analysis and monitor test method performance. Analyze data to identify unfavorable trends, investigate underlying causes, address issues with relevant stakeholders, implement effective actions and to drive improvement on the method robustness.
  Lead, manage and execute projects of small to medium scale and complexity.
  Review and assess external standard and/or regulatory requirements pertaining to quality control activities and implement necessary changes to ensure compliance.
  Develop Annual Product Quality Review (APQR) sub-reports and ensure timely submission of sub-reports without overdue.
  Site point of contact for global communities/initiatives pertaining to test method lifecycle.
  Provide guidance, coaching and training to the team as required. Conduct training for new or changed test procedures or techniques.

• General responsibilities:
  Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
  Timely report non-conformance, out-of-specification, out-of-trend, out-of-expectation events. Lead or assist in root cause analyses for product defects and quality lapses, and take effective actions to prevent recurrence.
  Timely completion of all compliance activities without overdue, including but not limited to non-conformance investigation, OOS, CAPA, effectiveness check, change request, training, periodic review.
  Review/approve records/documents. Maintain integrity, accuracy and completeness of data and records.
  Compile data to support business and performance metrics reporting.
  Support and back up other AS&T projects/activities, including laboratory testing asset lifecycle, stability program, Laboratory Information Management System (LIMS)

• Improve quality and efficiency of QC workflows/processes:
  Drive and promote the continuous improvement culture. Challenge current processes, identify improvements and drive the effort to implement lab system/process while maintaining compliance and reducing human Intervention.

What You'll Bring to Alcon

• Bachelor Degree in Chemistry, Bioscience or Microbiology Engineering Related Study
• Experience with validation, verification, transfer of analytical test methods and/or microbiological test methods.
• 1-3 years experience in pharmaceutical/medical device industry with GMP knowledge.
• Good understanding of the industrial practices and regulatory requirements related to laboratory equipment and computerized systems.
• Experience of working in/with QC laboratory. Understand QC requirements and laboratory processes/workflow.
• Experience in leading or managing project.
• Experience with managing stability studies, metrology equipment, data analysis or data analytics is an added advantage.
• Certified greenbelt is an added advantage.

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Your Role

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• To participate, work closely and give support to safety personnel at site on all initiatives/ matters relating to Safety and Health
• To comply with the Company Safety Management System and the WSHA and its subsidiary legislation

The Requirements

• Possess a Degree in Civil Engineering or its equivalent
• Minimum 3-5 years of relevant working experience in construction industry
• Must be technically inclined and possesses excellent problem-solving
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and construction teams

Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets back to Singapore.

Our Client is in the Aviation Industry. Due to their current expansion plan, they are looking for an Quality Engineer to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities;

• Ensure product and process quality by managing the Quality Management System (QMS) in compliance with government regulations, aviation authority standards, and customer requirements.
• Update and refine quality procedures and control instructions to align with operational and regulatory standards.
• Collaborate with customers, vendors, and suppliers to address non-conformance issues.
• Perform root cause analysis and implement corrective actions to reduce poor quality costs.
• Conduct internal audits to evaluate compliance with ISO 9001, AS9100, and NADCAP standards.
• Carry out vendor and on-site audits as required to ensure quality performance.
• Ensure strict adherence to customer and regulatory authority standards and specifications.
• Lead efforts to minimize the cost of poor quality and reduce scrap through effective quality management practices.
• Any ad-hoc duty as assigned

Requirement

• Min Degree in Mechanical or Aeronautical Engineering
• Min 2 years experience in ISO9001 / AS9100 Quality Management System and NADCAP process
• Experience and knowledge in fishbone diagrams, FMEA and 5-whys methodology
• Able to read and interpret technical and blue print drawings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Intro

The TikTok Live QA team has been focusing on the high quality and the best user experience of TikTok Live products. Our team uses advanced autotesting tools and comprehensive quality assurance methods to continuously control the delivery of products. We are looking for passionate Quality Assurance engineers to join this fast growing industry.

Responsibilities:

1. Responsible for the quality assurance of ByteDance's live-streaming products;

2. Deeply involved in the product development process, coordinate with various roles to continuously deliver products with high quality;

3. Improve product quality and efficiency through technical means such as tool platform development, automated testing and performance testing;

4. Prospective technology research and application, applying appropriate technology to improve business quality.

Qualifications

Minimum Qualifications:

1. BS degree in Computer Science or equivalent majors, with at least one year of native or backend quality assurance experience;

2. Good computer foundation, master at least one of the programming languages: Python,Java,Go,PHP;

3. Abilities to design and execute complete testing plans for complex projects;

Preferred Qualifications:

1. Master Degree in Computer Science or equivalent majors

2. Good logical thinking and team communication skills;

3. Having systematic work experience in automated testing, performance testing, and quality system construction is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).